Mgr II Qlty & Reliability Engineering

Process Industries Sales Engineer

Life Sciences Sales Engineer

Sales Manager - Cardiovascular or Gastrointestinal (GI)

HR Transaction Delivery Team Lead

Environment Health and Safety Engineer

HR Transaction Delivery Supervisor

HR Transaction Delivery Analyst

Responsibilities: <ul><li>Manages plant quality staff across quality systems and product quality.</li><li>Oversees the quality and documentation system and quality records program.</li><li>Manages QMS processes for management review, CAPA, regulatory agencies, customer and internal audits.</li><li>Manages and provides resources for new product development, quality engineering, inspection, measurement,and test, complaint handling, non-conforming product and MRB resolution.</li><li>Ensures compliance to FDA QSR, ISO, MDD and other applicable requirements.</li><li>Site Management Representative for the TEM quality system.</li><li>Ensure product safety, reliability and quality through the effective use of quality planning, risk analysis,statistical methods and process controls.</li><li>Provides sales and marketing support in explaining quality system and regulatory compliance capability tocustomers.</li><li>Contributes with the strategic Site team effort to accomplish results as needed</li><li>Provides leadership in the continuing evolution, improvement, and efficiency of the quality function.</li><li>Develops quality personnel to assure continuity and personal growth.</li><li>Understands and complies with all company rules and regulations.</li><li>Builds a Safe and Inclusive environment</li></ul> Requirements: Qualification &amp; Experience: <ul><li>10 years or more in a quality function with 5 years or more in management position.</li><li>BS/BA degree with a scientific/engineering emphasis required.</li><li>Leadership skills</li><li>Technical discipline or quality professional training.</li><li>Statistical techniques, metrology, and process analysis training.</li><li>Quality system design and implementation experience.</li><li>Lead and supportive on external audits.</li><li>Risk management .</li><li>Regulatory requirements and reporting responsibilities.</li><li>Supply chain development and management.</li><li>Strong analytical skills and attention to detail.</li><li>Excellent interpersonal and written communication skills.</li><li>Demonstrated ability to effectively organize, prioritize and accomplish multiple tasks, make decision and solveproblems independently.</li><li>A thorough knowledge of 21 CFR and ISO 13485.</li><li>Commitment to ethical conduct and responsibility.</li><li>Experience with MS Word, Excel, Project Management and Analytics software</li></ul>

Responsibilities: <ul><li>Conduct market research to identify potential customers in the Industrial Sector in Mumbai / Gujarat &amp; North India.</li><li>Develop and implement targeted marketing strategies to reach potential customers in these sectors.</li><li>Key account management including End Users, OEMs &amp; System Integrators.</li><li>Build long-term customer business relations right from the concept phase and ensure product standardization at customer sites.</li><li>Build and maintain relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling.</li><li>Attend industry events and exhibitions to showcase WMFTS products and engage with potential customers.</li><li>Provide technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors.</li><li>Act as the customers advocate and ensure their technical needs are met.</li><li>Work closely with the WMFTS product development team to identify and develop new products that meet the specific needs of the Process Industries in India.</li><li>Produce and maintain detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints.</li><li>Provide ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support.</li><li>Provide high-quality technical support to prospects and customers during pre- and post-sales situations.</li><li>Understand and solve challenging application problems by recommending appropriate company solutions.</li><li>Update records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM.</li></ul> Requirements: <ul><li>Lead and communicate effectively with customers and colleagues to build strong relationships.</li><li>Quickly identify and solve technical issues to provide optimal customer service.</li><li>Prioritize tasks efficiently to meet project deadlines and targets.</li><li>Work independently and demonstrate strong self-motivation.</li><li>Follow procedural guidelines and work methodically to ensure consistent high-quality output.</li><li>Hold relevant diploma/degree in Mechanical Engineering, and a strong business background.</li><li>Preferably have at least 10 -15 years of experience in the Fluid Handling Industry (Alfa Laval / Roto Pumps IDMC / SPX / IDEX ), with a specific focus on pumps used in Process Industry applications.</li><li>Possess excellent written and spoken English communication skills.</li></ul>

Responsibilities: <ul><li>Maintain contact with customers and ensure company products are specified.&nbsp;</li><li>Achieve or exceed sales targets.&nbsp;</li><li>Identify design consultants and engineering contractors involved in projects with close and regular contact making us their preferred pump choice.</li><li>Identify upcoming projects and that the company specification is used.</li><li>Keep Southeast Asia teams updated on projects by discussion and to maintain and progress projects.&nbsp;</li><li>Arrange and run customer training and presentations, which can be on-site and/or office based</li><li>Feed back potential product improvements and complaints, where new applications offer greater potential but existing specifications exclude or lessen our suitability.</li><li>Increasing our market share by replacing other pump types as well as other manufacturers peristaltic pumps.</li><li>Keep the Sales Manager updated with competitor activity encountered in the market place.</li><li>Identify, organise and progress field trials.&nbsp;</li><li>Identify and lead marketing activities maintaining our brand and find new opportunities.</li><li>Keep CRM up to date with all customer activities.</li><li>Conduct all activities in accordance with the Quality Management System</li><li>To regularly attend selected exhibitions and provide necessary market reports/ trends&nbsp;</li></ul> ﻿Requirements: <ul><li>Able to lead, communicate and foster relationships with customers and colleagues</li><li>Fault finding and problem solving skills</li><li>Prioritizing workload</li><li>Working in a largely unsupervised manner</li><li>Working within procedural guidelines in a methodical manner&nbsp;</li><li>Formal relevant engineering qualifications or strong business background</li><li>Process Engineer in Biopharmaceutical/Pharmaceutical company; and/or educational background of Medicine, Pharmacy, Biomedical or any related Bio related courses will be an added advantage</li><li>Experience in Fluid Handling industry (Pumps)&nbsp;</li><li>Proficient in both English writing and reading competencies</li></ul>

Job Summary: <ul><li>Our client is seeking a dynamic and results-driven Sales Manager to lead and expand the sales of Cardiovascular or Gastrointestinal (GI) products in Indonesia.&nbsp;</li><li>The role requires a deep understanding of the healthcare and pharmaceutical industry, strong leadership skills, and a strategic mindset to drive revenue growth.</li></ul> Responsibilities: <ul><li>Develop and implement sales strategies to achieve business targets for Cardiovascular or GI products.</li><li>Lead and manage the sales team, ensuring they are well-trained and motivated to meet sales objectives.</li><li>Identify and develop key accounts, including hospitals, clinics, and pharmacies, to strengthen market presence.</li><li>Build and maintain strong relationships with key stakeholders, including healthcare professionals, distributors, and industry partners.</li><li>Monitor market trends, competitor activities, and customer needs to refine sales strategies.</li><li>Work closely with marketing and medical teams to ensure alignment in promotional activities and product positioning.</li><li>Analyze sales data, prepare reports, and present insights to senior management.</li><li>Ensure compliance with regulatory and company policies in all sales activities.</li></ul> Requirements: <ul><li>Bachelor’s degree in pharmacy, Life Sciences, Business, or a related field.</li><li>Minimum of 4-7 years of sales experience in the pharmaceutical or healthcare industry, with a focus on Cardiovascular or GI products.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Strong leadership, negotiation, and communication skills.</li><li>Experience in team management and distributor handling is preferred.</li><li>Ability to analyze market data and develop strategic sales plans.</li><li>Fluent in Bahasa Indonesia and English.</li></ul>

Responsibilities:&nbsp; <ul><li>Oversee daily operations of the Transaction Delivery Team, reporting to the Transaction Delivery Supervisor.</li><li>Track and manage transaction case volume to ensure balanced workload and timely processing.</li><li>Facilitate communication and coordination with key departments for seamless transaction processing.</li><li>Analyze current processes to identify gaps and implement improvements for enhanced efficiency and productivity.</li><li>Conduct regular quality checks and audits to ensure accuracy and integrity of transaction data.</li><li>Provide ongoing support, guidance, and constructive feedback to team members for their development and performance.</li><li>Serve as the primary liaison for HR Business Partners and Centers of Excellence, handling escalations to ensure prompt issue resolution.</li><li>Address and resolve complaints in a timely manner to maintain compliance with regulatory requirements and company policies.</li></ul> Requirements: Qualifications and Experience Essential:&nbsp; <ul><li>4+ years of relevant experience</li><li>Proficient in data entry and maintenance in HR systems (Workday preferred).</li><li>Prior experience in leading transactional processing of HR data, including historical and retroactive corrections.</li><li>Experience with Workday and ServiceNow platforms and services.</li><li>Demonstrated ability to communicate effectively with multiple stakeholders.</li><li>Experience in performing quality review of completed personnel and organizational data change actions.</li><li>Experience in HR Shared Services or HR Operations.</li></ul> Preferred:&nbsp; <ul><li>Expertise in using HR systems, with a strong preference for Workday, including advanced functionalities and reporting capabilities.</li><li>Proven experience in managing projects, particularly those related to HR data and system implementations or upgrades.</li><li>Strong analytical skills with the ability to identify trends, root causes, and develop effective solutions to complex issues.</li><li>Demonstrated experience in leading and developing high-performing teams, including coaching, mentoring, and performance management.</li><li>Experience in identifying and implementing process improvements to enhance efficiency, accuracy, and service quality in HR operations.</li><li>In-depth understanding of HR compliance and regulatory requirements, with experience in ensuring adherence to these standards.</li><li>Strong customer service skills with a focus on delivering high-quality support and resolving issues promptly and effectively.</li><li>Experience in managing change within an organization, including communication, training, and support for new processes or systems.</li></ul>

Responsibilities: <ul><li>EHS Operation - undertaking the role and act as Workplace Safety Health Officer /Fire Safety Manager / Permit Holder for Regulated Chemical.</li><li>EHS Compliance and Audit - Internal auditor for ISO14001 Environmental Management System, ISO 45001 Safety &amp; Health Management System, ISO 50001 Energy Management System and RBA Responsible Business Alliances.</li><li>Enforce EHS rules and regulations by developing procedures and controls in Environmental Health and Safety Management System for all to comply.</li><li>Drive &amp; implement Chemical Safety, Waste handling Management System in Company.</li><li>Plan and organize EHS awareness activities, campaigns by working closely with the WESH committee members.</li><li>Perform EHS inspections with WESH committee teams as well as carry out regular EHS related orientation/training and audits.</li><li>Maintain EHS emergency response plan and conduct the necessary EHS trainings and drills.</li><li>Implement Aspect/Impact, Hazard/Risk Assessment and Permit-To-Work</li><li>Review latest corporate requirements/Legal Regulations/Act and code of practice and assess with respective operations to determine suitability and compliance.</li><li>License holder for Flammable Material, Hazardous Substance, Explosive Pre-cursor and Fire Safety Manager for the Factory as required by Local Authorities.</li><li>Manage development and implementation of both tactical and strategic Process Safety Management (PSM).</li><li>Perform any other duties as assigned.</li></ul> Requirements: <ul><li>Min. 2 years working experience in electronic or wafer manufacturing related environment.</li><li>Certified and registered Workplace Safety and Health Officer (WHSO), Fire Safety Manager Cert, HAZMAT knowledge/experience is an added advantage</li><li>Certified ISO 45001, ISO 14001, ISO50001 Lead / Internal Auditor with prior auditing experience. Hands on experience with management system administration is added advantage.</li><li>Degree /Diploma in mechanical, chemical, electrical or EHS</li></ul>

Responsibilities:&nbsp; <ul><li>Manage day-to-day transactional operations within the GBS center, ensuring timely and accurate transaction processing.</li><li>Lead a team of transactional specialists across regions, providing training, guidance, and performance evaluations.</li><li>Develop and implement standardized policies and procedures for transactional processes across the organization.</li><li>Collaborate with other departments to ensure transactional services meet their needs and expectations.</li><li>Monitor processes for compliance with internal controls, accounting standards, and regulatory requirements.</li><li>Drive continuous improvement initiatives to enhance the efficiency and quality of transactional services.</li><li>Manage the resolution of transactional issues and escalations, ensuring customer satisfaction and service excellence.</li><li>Analyze transactional data to identify trends, improvement areas, and cost-saving opportunities.</li><li>Prepare and present reports on transactional operations, including performance metrics and service level agreements (SLAs).</li><li>Work closely with the IT department to optimize transactional systems and ensure integration with other business systems.</li><li>Oversee the transition of transactional services to the shared services center, including change management and stakeholder communication.</li><li>Manage the transactional services budget to ensure cost-effective service delivery.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field. </li><li>A masters degree or relevant certification (e.g., CPA, CMA) is preferred.</li><li>A minimum of 8 years of total experience and 6 years of relevant experience in transactional services or operations management, preferably within a shared services environment</li><li>Proven leadership and team management skills, with the ability to develop and motivate a high-performing team to Lead the regional Transaction Delivery teams</li><li>Strong understanding of financial processes and systems, including ERP and transactional management software</li><li>Excellent analytical and problem-solving abilities, with a focus on attention to detail and accuracy</li><li>Effective communication and interpersonal skills, with the ability to interact with stakeholders at all levels</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Knowledge of industry best practices and continuous improvement methodologies</li><li>Experience with process automation and digital transformation initiatives</li><li>Ability to manage multiple priorities in a dynamic and fast-paced environment</li><li>Experienced in budgeting and monitor financial performance versus budget</li><li>Ensure contact management and transaction delivery processes are aligned with corporate policies, procedures and internal controls</li></ul> Preferred: <ul><li>Excellent communication skill with abilities related to the effective exchange of information and ideas</li><li>Ability to handle more than one task at the same time in an efficient manner</li><li>Ability to be ethical and conduct activities with moral principles</li><li>Effectively collaborate with group to achieve a common goal or to complete a task in the most effective and efficient way</li><li>Seek out new information, experiences, and knowledge</li><li>Ability to learn, understand, and integrate new technologies into work that leads to increased efficiency, productivity, and the ability to stay competitive in various fields</li></ul> Technical Skills and Knowledge: <ul><li>Proficiency with Microsoft Office Suite</li></ul>

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Responsibilities: <ul><li>Oversee daily operations of the Transaction Delivery Team, reporting to the Transaction Delivery Supervisor.</li><li>Track and manage transaction case volume to ensure balanced workload and timely processing.</li><li>Facilitate communication and coordination with key departments for seamless transaction processing.</li><li>Analyze current processes to identify gaps and implement improvements for enhanced efficiency and productivity.</li><li>Conduct regular quality checks and audits to ensure accuracy and integrity of transaction data.</li><li>Provide ongoing support, guidance, and constructive feedback to team members for their development and performance.</li><li>Serve as the primary liaison for HR Business Partners and Centers of Excellence, handling escalations to ensure prompt issue resolution.</li><li>Address and resolve complaints in a timely manner to maintain compliance with regulatory requirements and company policies.</li></ul> Requirements: <ul><li>4+ years of relevant experience</li><li>Proficient in data entry and maintenance in HR systems (Workday preferred)</li><li>Prior experience in leading transactional processing of HR data, including historical and retroactive corrections</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Demonstrated ability to communicate effectively with multiple stakeholders</li><li>Experience in performing quality review of completed personnel and organizational data change actions</li><li>Experience in HR Shared Services or HR Operations</li></ul>

Responsibilities: <ul><li>Manage day-to-day transactional operations within the GBS center, ensuring timely and accurate transaction processing.</li><li>Lead a team of transactional specialists across regions, providing training, guidance, and performance evaluations.</li><li>Develop and implement standardized policies and procedures for transactional processes across the organization.</li><li>Collaborate with other departments to ensure transactional services meet their needs and expectations.</li><li>Monitor processes for compliance with internal controls, accounting standards, and regulatory requirements.</li><li>Drive continuous improvement initiatives to enhance the efficiency and quality of transactional services.</li><li>Manage the resolution of transactional issues and escalations, ensuring customer satisfaction and service excellence.</li><li>Analyze transactional data to identify trends, improvement areas, and cost-saving opportunities.</li><li>Prepare and present reports on transactional operations, including performance metrics and service level agreements (SLAs).</li><li>Work closely with the IT department to optimize transactional systems and ensure integration with other business systems.</li><li>Oversee the transition of transactional services to the shared services center, including change management and stakeholder communication.</li><li>Manage the transactional services budget to ensure cost-effective service delivery.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field. A masters degree or relevant certification (e.g., CPA, CMA) is preferred.</li><li>A minimum of 8 years of total experience and 6 years of relevant experience in transactional services or operations management, preferably within a shared services environment</li><li>Proven leadership and team management skills, with the ability to develop and motivate a high-performing team to Lead the regional Transaction Delivery teams</li><li>Strong understanding of financial processes and systems, including ERP and transactional management software</li><li>Excellent analytical and problem-solving abilities, with a focus on attention to detail and accuracy</li><li>Effective communication and interpersonal skills, with the ability to interact with stakeholders at all levels</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Knowledge of industry best practices and continuous improvement methodologies</li><li>Experience with process automation and digital transformation initiatives</li><li>Ability to manage multiple priorities in a dynamic and fast-paced environment</li><li>Experienced in budgeting and monitor financial performance versus budget&nbsp;</li><li>Ensure contact management and transaction delivery processes are aligned with corporate policies, procedures and internal controls</li></ul>

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44 handling escalations Jobs found

Mgr II Qlty & Reliability Engineering

Process Industries Sales Engineer

Life Sciences Sales Engineer

Sales Manager - Cardiovascular or Gastrointestinal (GI)

HR Transaction Delivery Team Lead

Environment Health and Safety Engineer

HR Transaction Delivery Supervisor

HR Transaction Delivery Analyst

HR Transaction Delivery Team Lead

HR Transaction Delivery Supervisor

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44 handling escalations Jobs found

Mgr II Qlty & Reliability Engineering

Process Industries Sales Engineer

Life Sciences Sales Engineer

Sales Manager - Cardiovascular or Gastrointestinal (GI)

HR Transaction Delivery Team Lead

Environment Health and Safety Engineer

HR Transaction Delivery Supervisor

HR Transaction Delivery Analyst

HR Transaction Delivery Team Lead

HR Transaction Delivery Supervisor

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.