Head Of Engineering Delivery - Global IT Operations

IT Programme Manager

GBS – Partner Management - AMEA

Transformation Roles

Security Architect, Digital

IT Project Manager - RDD

IT Finance Manager (Business Partner)

Software Engineer

Retail IT Operations Transformation Manager 

Senior Manager - Human Resources Information System

Responsibilities:&nbsp; <ul><li>Responsible for 24X7X365 operations, Incident Tracking, perform root cause analysis, follow call closure, interactions for various global vendors and stakeholders for problem resolution with compliance to timelines</li><li>Deliver 99.99% uptime across various global locations</li><li>Make extensive use of data and analytics</li><li>Take responsibility for defining and implementing quality standards and policies.</li><li>Own and develop testing tools and processes, which ensure the quality of our client payment infrastructure.</li><li>Provide in-depth specialized expertise on business, functional and technical requirements, operating regulation and best practice on new technology solutions to banks, vendors, and internal teams across different geographies across the world.</li></ul> Technical Responsibilities: <ul><li>Troubleshoot and debug to optimize performance</li><li>Design interfaces to improve user experience</li><li>Liaise with Product development team to plan new features</li><li>Ensure new and legacy applications meet quality standards</li><li>Stay up-to-date with new technology trends</li></ul> Operational Responsibilities: <ul><li>Manage international technological operations to ensure swift issue resolution – be the first point of resolution.</li><li>Responsible for preparation of monthly dashboards and review of daily / weekly/ by-weekly/ monthly performance dashboards</li><li>Responsible for Audit and compliance</li></ul> Team Building: <ul><li>Responsible for building a strong technical team with self-sufficiency</li><li>Develop small functionality or reports in the existing application</li><li>Bug fixing &amp; Automation of execution of DR drills with ability to do data base changes</li><li>Develop AI competencies, capability in the team, identify and deliver AI based projects.</li><li>Manage the team with high performance culture&nbsp;</li></ul> Ecosystem: <ul><li>Collaborate with international, tech, product, Build team</li><li>Interaction with international banks and other ecosystem to ensure target, success ratio is achieved</li><li>Advisory to banks on acquiring payments tech performance</li></ul> Requirements: <ul><li>Min 15 years exposure to the Operations in Payment industry with a minimum of 2-5 years in leading large-scale IT Operations and Maintenance, preferably in a global set up.</li><li>Understanding of the lifecycle and future trends of digital payments products – implementation and day to day product delivery; global trends in payment system would be preferred</li><li>Managing technological integration with multiple players at a global front in different geographies and time zones and ensuring L3 level delivery</li><li>Deep knowledge in emerging tech would help in project delivery and scale up of multiple projects of varying scale and/or geographies MANAGEMENT &amp; LEADERSHIP CAPABILITES</li><li>Orientation of long-term vision to execute and deliver citizen scale projects for Global players Able to effectively understand and translate multiple projects and partnerships to deliver</li><li>Strong commercial acumen and business judgement</li><li>Relationship building &amp; influencing – able to build strong relationships across internal and external stakeholders</li><li>Team worker, persistent and perseverance along with strong credibility of taking larger responsibilities and delivering on the same</li><li>Team leadership – able to build strong relations across functions and provide leadership to the delivery team along with coaching / mentoring team Accountability</li></ul>

Our client demands the highest standard of performance from the technologies they engineer. Their people expect the same from the technology that supports them. They are a community that appreciates and advocates better engineering. A community of pioneers. In the same way that their engineers better technology to solve problems others ignore, Global IT transforms the way they do business through world-class and pioneering IT services and systems. Global IT RDD &amp; NPI function has end-to-end accountability for the strategic roadmap, design, delivery, and support of many of the applications enabling the global RDD and NPI teams and processes, with particular focus on early product research and development teams, the international research and engineering functions, robotics, and software development for teams located across 20+ sites in APAC, Europe, and China. About the roleAs the Programme Manager, you will oversee critical projects and manage up to three Project Managers. Reporting to the Head of Programme Management Practice, you’ll be responsible for leading these large-scale programmes that contribute to the delivery of strategic outcomes.&nbsp;You will lead the development of business cases and their approvals via project leads and SMEs, aligning with senior stakeholders, building consensus across large and diverse groups, and working closely with the relevant Portfolio Directors to cement relationships&nbsp;You will provide direction and guidance on the development of the team and the PPM community, building and maintaining a strong, high-performing, delivery-focused Programme team, securing resources, and directing planning scheduling, resourcing, and estimating for complex, large-scale programmes.&nbsp;You will oversee risk and issue management, ensuring mitigations are in place and resolved through negotiated agreements. You will look after performance and controls, identifying success criteria, setting project controls and being accountable for the overall integrity, coherence, and progress of programmes, cascading the leadership vision and translating it into delivery objectives for the team. About you-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Extensive experience in IT programme management, ideally gained in strategic, complex projects, for large organisations-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in eCommerce and a track record in successfully delivering complex £multi-million transformation projects, in large organisations-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous success via matrix management (including offshore/remote teams), with experience building high-performing teams-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Practitioner-level knowledge of a range of programme and project management methodologies-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership abilities including structured and strategic thinking, critical analysis, and proactivity-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Outstanding interpersonal communication skills, across a range of audiences, including C-suite-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A credible change agent, with a track record of successfully managing change and delivering transformation-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of advanced risk management techniques-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expertise in effective financial stewardship including the development of robust business cases-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in leading complex and large value tender/vendor selection (desirable)-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience of benefits realisation for both quantitative and qualitative benefits (desirable)-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of change management techniques and methods (desirable) BenefitsFinancial-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performance-related bonus-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Life assurance, accidental death, and dismemberment insurance-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pension scheme with competitive employer contributions-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recognition Program-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Holiday AllowanceLifestyle-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Free fruit delivered for office staff, free coffee, and tea-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cafeteria benefits, wellness programme, cinema tickets, multisport card, etc.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On-site canteen with discounted mealsHealth-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee medical cover, with the opportunity to buy cover for family-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee Assistance Program for employees and dependents-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reimbursement for costs of eyeglasses

Role Description: <ul><li>Effective Operational Governance &amp; optimization of the service delivery/quality across GBS towers (RTR, PTP, OTC, HTR) – provided by a mix of inhouse / outsourced workforce – across the AMEA region.</li></ul> Responsibilities: <ul><li>As an instrumental part of the Regional GBS support to the BUs in the region, this position will</li><li>Act as intermediary between GBS Delivery teams &amp; BUs to oversee operational governance and feedback loops</li><li>Identify and lead CI / productivity opportunities in RTR, PTP and OTC processes conducted out of GBS, with inputs gathered from the GBS operations team and/ or onshore Finance teams in Business Units (BUs)</li><li>Leverage best practice and globalized standards from across GBS teams for the AMEA GBS Delivery teams</li><li>Lead GBS related strategic Change Management/ communications BUs</li><li>As the onshore focal for GBS operations/ service delivery quality, this position will support the RDP as:</li><li>Custodian of the regional GBS reporting and deliverables calendar/ cadence</li><li>Work with the GBS teams and BUs to ensure major operations escalations / month-end issues are resolved timely</li><li>Oversight of GBS performance metrics (regional metrics and global 3*3 metrics)</li><li>Regional SOX Focal point across RTR, PTP and OTC processes conducted out from GBS. This includes the scrub / review of the GBS controls documentation, as well as coordinating completion of testing.</li><li>Governance of contract with the BPO Service Provider. This includes Roles &amp; Responsibilities/ Service Level Agreement (SLAs)/ Volume &amp; Resource Capacity/ Change Orders / Monthly Invoicing / IT access requests</li></ul> Coordinations <ul><li>Stakeholders that this position will need to work closely with include:</li><li>Onshore Financial Controlling and Procurement teams at the BU, Regional and Global levels</li><li>IT teams at the Regional and Global levels</li><li>Global RTR, STP/PTP and OTC Process Leads</li><li>All GBS Delivery teams supporting AMEA – captive and outsourced</li><li>Global and Regional Internal Controls team</li><li>External statutory auditors and our client internal auditors</li></ul> Requirements: <ul><li>Bachelor’s degree and 10-15 years of experience in a related field, preferably 5+ years in shared services domains</li><li>Experience interacting/ overseeing outsourced operations teams</li><li>Working operational knowledge of one or more GBS functional domains (RTR, PTP, OTC in particular)</li><li>Proven hands-on experience on implementation of CI / productivity initiatives</li><li>Active experience of working across globally matrixed organizational constructs</li><li>Strong interpersonal and communications skills (both written and verbal) across levels of the organization</li><li>Good project management skills and ability to influence change. Experience presenting results to an executive team</li><li>Strong analytical and problem-solving skills – effectively evaluates information/data to make decisions; able to pin-point and resolve problems at the source; anticipates obstacles and develops plans to resolve</li><li>Motivated Self-starter; able to deal with ambiguities and requires minimal direction to accomplish goals and problem-solve</li><li>Ability to lead and operate across multiple time zones and geographies</li></ul>

Role Description: <ul><li>The Audit Manager (Technology Infrastructure) will be based in Singapore reporting to the APAC Senior Audit Manager TCTP TI (Technology, Change and Third Parties – Technology Infrastructure) with applicable local matrix reporting.</li><li>The position contributes to the scoping and execution of the overall audit process and delivery of the audit plan for the global TI audits.&nbsp;</li><li>The candidate should possess in-depth knowledge of technology infrastructure such as server and workstation Operating Systems, database management systems, middleware including web-servers, storage systems, voice and data networks, data-protection and cybersecurity infrastructure, data centre operations, IT General Control processes including Information Security along with related risks and controls and technology auditing</li></ul>&nbsp;Responsibilities: <ul><li>Understand and grasp the audit methodology, corporate standards, and internal control processes</li><li>Execute audit assignments through effective collaboration with the regional or global audit teams within budgeted timelines and costs</li><li>University Degree (preferably Engineering or IT related)</li><li>At least eight years of experience of auditing or managing IT infrastructure systems in a medium to large scale environment (preferably in Banking sector) with strong understanding of IT infrastructure risks, controls, and regulations, and project management.</li><li>Preferred to possess subject matter expertise in one or more technology infrastructure disciplines and a strong technology infrastructure knowledge, with a sound understanding of the financial services provided by Company,especially those associated with the ASPAC region</li><li>Demonstrated analytical ability to identify and articulate emerging risks, control issues, and business impact to identify root cause and recommending solutions.</li></ul>&nbsp;Requirements: <ul><li>Strong in written and assertive verbal English communications along with effective interpersonal and negotiation skills.</li><li>Relevant professional qualifications such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP) preferred.</li><li>Experience in designing or using Computer Assisted Audit Tools and Techniques (CAATTs)&nbsp;</li><li>Willingness to travel (approx. 25% annually) within APAC or globally</li><li>Lead and execute technology audits by identifying key risk and controls, develop and execute control assessment plans, draft control issues and present them to the technology management, discussing practical solutions</li><li>Through the Business Monitoring process, monitor the risk and control environment of the technology infrastructure operations in the assigned audit entities including emerging risks</li><li>Develop and maintain effective relationship with the business management through effective communication skills with a no-surprises approach&nbsp;</li><li>Assess impact of applicable regulations to the technology processes and adequacy of controls for compliance</li><li>Good knowledge of the modern banking technology systems with awareness of the applicable regulatory requirement</li></ul>

Our client demands the highest standard of performance from the technologies they engineer. Their people expect the same from the technology that supports them. They are a community that appreciates and advocates better engineering. A community of pioneers. In the same way that their engineers better technology to solve problems others ignore, Global IT transforms the way they do business through world-class and pioneering IT services and systems. <h2>About the role</h2>As a Security Architect within the team, you will be responsible for consulting on and designing the cyber security elements of business and IT-led initiatives, as well as directly supporting customer facing retail and ownership experience security initiatives. You will work closely with our global Cyber Security practice’s multiple disciplines and other IT teams, to ensure adequate security solutions are in place throughout all our systems and platforms. You will identify and mitigate risks in legacy systems, meeting business objectives and regulatory requirements, and you will plan, research, design, and build robust security architectures for new IT and business-led projects.&nbsp;You will serve as a security expert in application development, database design, and network/platform projects, helping project teams to comply with enterprise and IT Security policies, industry regulations, computer forensic investigations, and best practices. You will ensure that security requirements are identified, represented, and met in all projects and initiatives, and you will design, coordinate, and oversee security testing to verify the security of systems and applications, driving the remediation of identified vulnerabilities.&nbsp;You will provide security risk assessment and recommendations to the business, and write, maintain, and follow security documentation including technical designs and operations manuals. You will be expected to keep abreast of security advisories, alerts, trends, and best practices. You will develop strong working relationships with key stakeholders, internal and external, communicating with technical and non-technical audiences at various levels. You will give advice and consultation throughout the delivery lifecycle, helping us to improve the automation of security and efficiency, driving quality, security, and speed of delivery. <h2>About you</h2>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A strong background in the security architecture of an enterprise, OT, or IOT platforms, including the engineering of core best-in-class security products-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High level of knowledge and technical experience across several security topics (e.g., security architecture, security consultancy, system-level security, cloud technologies, data security)-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in designing and delivering secure eCommerce, Ownership Experience, and Retail against a backdrop of major standards/frameworks such as PCI-DSS, ISO27001, NIST 800 series, ISA/IEC 62443-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in supporting project teams with high and low-level security consultancy, design, and delivery, with a wide-ranging understanding of security considerations across key technologies such as Cisco, Microsoft, SAP, Oracle, market-leading SaaS applications, public cloud, etc-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Awareness of DevOps practices and embedding security in the software development lifecycle-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in supporting InfoSec Risk Assessments using industry best practice risk assessment and management methodologies-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Awareness of current industry security threats, challenges, and mitigation techniques-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong conceptual thinking and communication skills, able to work autonomously, highly personable <h2>Benefits</h2>Financial-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performance-related bonus-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Life assurance, accidental death, and dismemberment insurance-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pension scheme with competitive employer contributions-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recognition Program-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Holiday AllowanceLifestyle-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Free fruit delivered for office staff, free coffee, and tea-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cafeteria benefits, wellness programme, cinema tickets, multisport card, etc.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On-site canteen with discounted mealsHealth-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee medical cover, with the opportunity to buy cover for family-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee Assistance Program for employees and dependents-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reimbursement for costs of eyeglasses

Our client demands the highest standard of performance from the technologies they engineer. Their people expect the same from the technology that supports them. They are a community that appreciates and advocates better engineering. A community of pioneers. In the same way that their engineers better technology to solve problems others ignore, Global IT transforms the way they do business through world-class and pioneering IT services and systems. Global IT RDD &amp; NPI function has end-to-end accountability for the strategic roadmap, design, delivery, and support of many of the applications enabling the global RDD and NPI teams and processes, with particular focus on early product research and development teams, the international research and engineering functions, robotics, and software development for teams located across 20+ sites in APAC, Europe, and China. About the RoleReporting to the RDD &amp; NPI IT Programme Manager you will be responsible for delivering medium complexity projects at pace for the global RDD, engineering, software development, and new product innovation (NPI) organisations, providing sound decision-making and calm leadership under pressure. This will include building high-performing project teams using matrix management to ensure that the team is effective in achieving project goals and securing business buy-in through effective stakeholder engagement and communications.&nbsp;You will be able to ensure excellent financial stewardship by delivering predictable and reliable cost estimating, management, and forecasting whilst embedding quality across all aspects of the project to deliver successfully with no major issues at go live; this includes effective management of change, risks, assumptions, issues, and dependencies.&nbsp;You will enable the growth and success of the client by working with teams inside and outside of IT to produce checkpoint reports and project highlight reports, upholding the IT project management methodology, looking for improvements to discuss with the Programme Manager whilst seeking out opportunities for innovation by identifying and leveraging delivery accelerators that improve the speed of delivery and/or the cost to serve.&nbsp;You can develop your career by creating and owning your professional and personal development plan, using the internal talent development framework to baseline your capabilities and identify stretch targets to build your career. About You-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;At least 3 years of IT project management experience, ideally gained in consultancy or for an engineering/software development organisation-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to manage project budgets effectively and experience in financial reporting-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in successfully leading multi-disciplinary project teams across a range of locations and including at least one 3rd party organisation with offshore capabilities-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in delivering medium complexity projects with budgets up to £1m-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of multiple project management methodologies (Agile, Waterfall &amp; Hybrid), backed up with the experience of applying at least one of them successfully in practice-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good knowledge and experience of all stages of the project and programme lifecycle, including the development of business cases, and mobilisation of projects-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with value tender/vendor selections BenefitsFinancial-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performance-related bonus-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Life assurance, accidental death, and dismemberment insurance-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pension scheme with competitive employer contributions-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recognition Program-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Holiday AllowanceLifestyle-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Free fruit delivered for office staff, free coffee, and tea-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cafeteria benefits, wellness programme, cinema tickets, multisport card, etc.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On-site canteen with discounted mealsHealth-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee medical cover, with the opportunity to buy cover for family-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee Assistance Program for employees and dependents-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reimbursement for costs of eyeglasses

WhiteCrow research is working with a global technology enterprise to find a Finance Management Business Partner. Have you ever wanted to work with a global leader in the retail space? This fast growing and ambitious company produce pioneering technology and inventions that defy convention.If you are an experienced IT Finance Professional looking to make a big impact and have your voice heard, this could be a great opportunity for you. In return for your expertise, we can offer a competitive salary. Alongside a renowned campus for work, filled with amenities such as a free restaurant, hairdressers, gym, and sports centre.Your Areas of Knowledge &amp; Expertise that matter most for this role:• Experience of defining a transformational agenda in a similar-sized organisation, owning product roadmaps and strategy across multiple and often interdependent product areas. • Agile working – capable of leading and coaching teams in Agile and Lean practices, with the ability to determine the right approach for the team to take, evaluating this throughout the full product lifecycle. • Exceptional communication and interpersonal skills, and the ability interact effectively with key business stakeholders up to C-suite level. • Strong leadership qualities and the ability manage teams across the globe in a complex, matrix environment. • A natural problem solver with a strong budget planning and management skillset. • Experience of presenting to senior stakeholders, building business cases and evidencing ROI. • Knowledge/experience of the SAP ERP landscape and industry best practices will be an advantage • Knowledge/experience of Onestream and Facton will be an advantage.What you can expect in the position:• Providing overall IT business partnership and product ownership (DevOps) to all aspects of Dyson’s Global Finance function.• Providing secure and sustainable IT service delivery and continuity underpinned by operational excellence to the Global Finance function. • Working closely with the Finance leadership team to drive their Digital Transformation agenda by clearly articulating and defining business needs and benefits (value realization), through well documented Business Cases. • Developing required IT Digital and technology transformation strategy roadmaps (multi-year roadmaps with clear business vision and value). • Maximizing the value of related IT investment made in Group Finance - effectively stimulate, shape, manage and realize the business demand for IT investment. • Operationally own (maturing to delivery DevSecOps) global Finance platforms and solutions ensuring we drive for exceptional IT service delivery and continuity. • Providing Digital and Technology insights on external technology trends, benchmarking, and innovation and how these can be leveraged to drive business growth and new operating models. • Overseeing the management of service transition activities such as service introduction and service acceptance of new capabilities for platforms in scope, providing guidance to Product Managers. • Leading and conducting regular Service Reviews, ensuring alignment and updates on status of key programs, roadmaps, benefits case, knowledge sharing, operations etc.&nbsp; If you want to find out more about this, please contact me at <a href="mailto:sonny.ogara@whitecrowresearch.com" rel="noopener noreferrer" target="_blank">sonny.ogara@whitecrowresearch.com</a> or contact me at https://www.linkedin.com/in/sonny-79305b224/

Responsibilities: <ul><li>Support the vision and guide a team of engineers to build and support digital products and services (DPS) across S&amp;T core priorities</li><li>Partner with User Experience, Product Management, IT, Data &amp; Analytics, Emerging Tech, Innovation, and Process Engineering teams to deliver the Digital Products portfolio</li><li>Support software development strategy utilizing industry standards.</li><li>Create roadmap and timing of implementation of the roadmap based on business requirements and strategy.</li><li>Support expanding DPS capabilities through a customer obsessed, services-driven digital solutions platform that leverages data and AI to deliver automated and personalized experiences</li><li>Help problem solve delivery impediments, risks, issues, and changes tied to the engineering initiatives to the stakeholders</li><li>Interact with key business partners to recommend solutions that best meet the strategic needs of the business</li><li>COVID-19 vaccination is a condition of employment for this role. </li><li>Please note that all such company vaccine requirements provide the opportunity to request an approved accommodation or exemption under applicable law</li></ul> Requirements: <ul><li>A Bachelor’s Degree in Computer Science, Engineering, or a related field&nbsp;</li><li>Master’s or PhD in Computer Science or Engineering preferred</li><li>Minimum of 3 years of relevant software development and engineering management experience</li><li>Commanding knowledge of data structures, algorithms, and object-oriented design&nbsp;&nbsp;</li><li>Expertise in Java and Spring / Spring Boot ecosystem, JUnit, Backend Microservices, Serverless Computing, Creating REST API’S</li><li>Experience with Azure (preferred), Google Cloud, or Amazon Web Services (AWS) and cloud specific PaaS and SaaS solutions&nbsp;</li><li>Experience with JavaScript/TypeScript, Node.js, React / React Native Frontend frameworks&nbsp;</li><li>Experience with Azure (preferred), Google Cloud, or Amazon Web Services (AWS) and cloud specific PaaS and SaaS solutions&nbsp;</li><li>Full stack engineering experience w React / React Native Frontend frameworks + Java or Python</li><li>Experience with Azure (preferred), Google Cloud, or Amazon Web Services (AWS) and cloud specific PaaS and SaaS solutions&nbsp;</li><li>Experience with mission critical, 24x7 systems&nbsp;</li><li>Experience with high throughput cloud native distributed systems&nbsp;</li><li>Experience implementing and consuming large-scale web services&nbsp;</li><li>Deep knowledge of design patterns&nbsp;</li><li>Strong attention to detail and extremely well-organized</li><li>Ability to work cross-functionally with the product, service design, and operations across the organization</li><li>Demonstrated passion for excellence with respect to Engineering services, education, and support</li><li>Strong interpersonal skills, ability to navigate through a complex and matrixed internal environment</li><li>Ability to work collaboratively with regional and global partners in other functional units</li><li>Ability to navigate a complex organization</li></ul>

Responsibilities: <ul><li class="ql-align-justify">Drive Retail IT operations program across NA &amp; SAPMENA in accord with Retail strategy under the supervision of NA &amp; SAPMENA Retail IT Operations manager, in collaboration with global, zone, and local teams.</li><li class="ql-align-justify">Liaise with market retail IT and BPO to maintain and enhance the retail business operation</li><li class="ql-align-justify">Visualize operation &amp; business KPIs with a strategic view to rationalize &amp; calibrate team’s priority on an on-going basis</li><li class="ql-align-justify">Manage external vendor relations and contracts to sustain system operations</li><li class="ql-align-justify">Manage integrations of retail solutions in the group system landscape, in collaboration with global, zone, and local teams</li><li class="ql-align-justify">Orchestrate incident management, service request, demand process, and crisis management of Retail IT solutions</li><li class="ql-align-justify">Support project planning &amp; execution by evaluating operational/functional impacts by enhancements and change requests</li><li class="ql-align-justify">Manage enhancement solution delivery and apply/scale best practices to support the business growth in the region</li><li class="ql-align-justify">Build solid business relationship with Retail team.&nbsp;Bridge business and IT to support retail growth</li><li class="ql-align-justify">Collaborate with various NA &amp; SAPMENA Zone IT teams to deliver business value on cross-domain activities</li></ul> Requirements <ul><li class="ql-align-justify">Academic Qualifications:&nbsp;Bachelor’s degree in IT</li><li class="ql-align-justify">Work Experience: 5-8 years in operations management, system operation support and maintenance experience</li><li>Strong system operation support and maintenance experience</li><li>Fluent verbal and written communication skills in English</li><li>Strong analytical and technical mind to review requests and balance short and long-term approaches to address needs.</li><li>Strong vendor management skills to drive execution excellence</li><li>Strong project management skills in demand planning and follow through from initiation to project closure</li><li>Strong sense of responsibility to fully own retail IT operation</li><li>“Can-do” attitude to drive results</li><li>Collaboration at the heart of working style</li><li>Self-starter with high level of autonomy</li><li>Retail POS experience is an advantage. Experience on clienteling and conversational commerce is a plus.</li><li>ITIL certification is an advantage. ServiceNow experience is an asset.</li></ul> Added Advantages:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Proven project management experience. Scrum Master qualification is an asset.</li><li>Knowledge of retail business processes is highly preferred. Cosmetic/Beauty industry is a plus.</li><li>Cegid POS solution knowledge is a strong plus.</li></ul>

Overview: <ul><li>The Senior Manager, Global HRIS leads and develops a global team of HRIS professionals.</li><li>They will ensure services are delivered per Service Level Agreements (SLAs), projects are completed timely and the end-user experience is prioritized.</li></ul> Responsibilities: <ul><li>Manage day-to-day delivery operations of HRIS.</li><li>Select, train and develop HRIS delivery team.</li><li>Work closely with HRIS COE to ensure compliance.</li><li>Provides the necessary training to meet end users needs.</li><li>Develops, implements, and modifies software &amp; hardware requirements based on business requirements.</li><li>Work with business and vendors to identify system solutions to support business priorities and improved user experience.</li><li>Ensure system controls are in place and appropriately supported (per 404 SOX requirements).</li><li>Deliver financial commitments (annual budget and savings targets).</li><li>People Management: Manages a team of three Global HRIS Regional Managers, six Business Analysts, and two Associates directly that include Position Data Management manager.&nbsp;</li><li>Leads Global HRIS strategy through CoE collaboration. Responsible for Managers development, Training, coaching &amp; establishing SLA’s &amp; KPI’s for HRIS delivery.</li><li>HR Systems: Accountable for Global HR applications and systems including core HR, compensation, Application Tracking Systems, Performance, Role based security, Case Management, Reporting and analytics, payroll and time &amp; attendance integrations.&nbsp;</li><li>Evaluates and recommends HR systems and solutions, articulates the business case including cost analysis, ensure alignment with stakeholders and drive successful implementation and administration.</li><li>Represents HRIS Change Control and governance board to lead change management &amp; approvals for new projects and enhancements for HRIS.</li><li>Data Integrity: Establish HR data audit protocols with guidance from Internal Audit, and ensure that on-going audits of HR data in myHR occur on routine schedule.&nbsp;</li><li>Reporting &amp; Analysis: Assess needs, recommend, develop, prepare, and continuously improve HR reports and analytics to facilitate effective decision-making.</li><li>Drives overall HRIS Program Management that span approximately 200 projects, 140 enhancements from start to finish on a year-to-year basis.</li><li>Leads HRO &amp; Tier1 team by providing directions and training &amp; development that involve QRG’s/DTP’s for system processes.</li></ul> Requirements: <ul><li>Bachelor’s Degree in IT, Human Resources or Management preferred.</li><li>10+ years of work experience within in HRIS, HR, IT or Finance.</li><li>10+ years of experience with Success Factors, SAP HR, Workday or equivalent.</li><li>2-5 years project management experience with demonstrated success in leading people and projects.</li><li>Very Advanced Excel skills, including vbasic, macros, data slicers and advanced formulation.</li><li>Must be detail conscious and have strong analytical skills.</li></ul> Working Relationship: <ul><li>Reports to: Hire To Retire (HTR) Global Process Delivery Lead (GBS).</li><li>Supervises to: Direct reports - 3 Managers &amp; 5 Business Analysts.</li><li>Peer Relationships: Works closely with HRIS COE, Global and Region HTR leads and HRO Team.</li><li>Key contacts (Internal &amp; External): Business Leaders, COEs, IT, HRDs and Vendors.</li></ul> Work Environment: <ul><li>Work is performed in an open office setting.</li><li>As a global role, Senior Manager, HRIS is expected to be available as needed to manage a “follow the sun” team schedule.</li><li>Role requires travel up to 15% to Romania, Mexico, India and US.</li></ul> Dimension: <ul><li>Performance will be evaluated at the individual and team level based on selected metrics and identified goals.</li><li>Works in close partnership with Information Technology team.</li><li>Leads 16-20 global professionals across all regions.</li></ul>

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660 head of engineering delivery global it operations Jobs found