Manager - Training

Receptionist

Manager - Marketing - Retail

Senior Manager, Group Tax

Machine Learning Engineer Lead

Senior Executive Accounts Payable

Director of Technology (Product Development)

Senior Member of Technical Staff (Advanced Packaging Pathfinding)

Stock Operator

Executive Director

Responsibilities: <ul><li>The job holder will be responsible to design, develop, deliver and administer training programs that enhance employee knowledge, skills, behaviours, and performance to support the company attain its strategic objectives.</li><li>Develop and implement comprehensive Training intervention programs that aligns with Talent Management strategy and overall development of the employees to address specific skill gaps.</li><li>Conduct needs assessment to identify skill gaps and training needs and create training programs that are designed to effectively improve performance and productivity of employees.</li><li>Plan the annual training calendar and delivery of Internal/ External trainings and development programs by rolling out suitable training programs that enhance employees’ skills and performance, increase productivity/ quality of work and meet the identified needs in alignment with the organizations values and culture.</li><li>Facilitate training and awareness sessions/ workshops for employees and leaders and maintain close communication with all to discuss training needs, training methodologies and solutions to ensure that they are fully aware of training opportunities available.</li><li>Deliver training sessions, workshops, and seminars to employees, ensuring content is engaging, relevant, and interactive.</li><li>Develop and manage the training budget to ensure that the best quality of trainings are provided within the established budget and ensure that resources are allocated effectively across all levels of the organization.</li><li>Identify and partner with external vendors to source training content and solutions as needed and measure performance to ensure that the organizations learning and development programs have access to the best training content and solutions available in the market.</li><li>Provide coaching and support to managers and leaders to help them develop their teams and support employee development.</li><li>Conduct post-training surveys to measure training program and vendor effectiveness and relevancy along with individual retention and adoption of learnings.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration with Major’s in Human Resources; Master’s degree- preferred</li><li>Professional certification in Assessment and Learning and/or CIPD in Learning and Development (level 3 or 5)- preferred</li><li>Certified Coach or Certified NLP (Neuro-Linguistic Programming) practitioner - preferred</li></ul>

﻿Responsibilities: <ul><li>Welcome and professionally engage guests upon arrival.</li><li>Complete check-in and check-out procedures accurately and efficiently.</li><li>Provide personalized service to luxury, VIP, and international guests.</li><li>Manage guest requests, questions, complaints, and service-recovery situations.</li><li>Handle reservations, room allocations, billing, and guest profiles accurately.</li><li>Coordinate with Housekeeping, Concierge, Bell Desk, Reservations, Guest Relations, and other hotel departments.</li><li>Maintain accurate records in the property-management system.</li><li>Communicate hotel facilities, services, policies, and local information clearly.</li><li>Identify opportunities to enhance the guest experience and promote hotel services.</li><li>Handle confidential guest information professionally and discreetly.</li><li>Support smooth front-office operations during busy periods.</li><li>Follow Jumeirah’s grooming, appearance, safety, and service standards.</li><li>Demonstrate cultural awareness when assisting guests from different countries and backgrounds.</li></ul> Requirements: <ul><li>Previous experience as a Receptionist, Front Desk Agent, Guest Service Agent, Guest Relations Agent, or similar front-office professional.</li><li>Experience in a luxury or ultra-luxury hotel, resort, branded residence, or comparable high-end hospitality environment.</li><li>Strong exposure to guest service, VIP service, and international clientele.</li><li>Excellent spoken and written English communication skills.</li><li>One additional language at C1 level.</li><li>Preferred additional languages include Russian, Spanish, French, Italian, German, Dutch, Greek, Portuguese, Mandarin/Chinese, and Japanese.</li><li>Excellent grooming and professional presentation.</li><li>Strong interpersonal, communication, and problem-solving skills.</li><li>Ability to work in a fast-paced, multicultural, guest-facing environment.</li><li>Availability to work shifts, weekends, and public holidays.</li><li>A clear, professional photograph must be included on the CV.</li><li>Candidates must be eligible to work in the UAE or be willing to relocate.</li></ul>

Responsibilities: <ul><li>Support Senior Manager in developing annual marketing strategies and mall-level plans.</li><li>Assist with market positioning, competitive analysis, and customer segmentation.</li><li>Align with internal business units on marketing direction.</li><li>Assist in delivering annual integrated 360° campaigns.</li><li>Coordinate with Strategy and Leasing teams.</li><li>Implement strategies to enhance customer loyalty and revenue.</li><li>Prepare campaign briefs and scopes of work.</li><li>Manage execution of approved campaigns.</li><li>Identify partnership opportunities</li><li>Support development of event concepts and activations.</li><li>Coordinate with operations, mall teams, and agencies for event execution.</li><li>Ensure branding and setup consistency.</li><li>Oversee preparation of marketing collateral.</li><li>Support in securing authority approvals.</li><li>Assist in evaluating sponsorships.</li><li>Ensure events are promoted across all channels.</li></ul> Requirements: <ul><li>Bachelor’s degree required; Master’s preferred</li><li>Experience:-5–7 years marketing experience, ideally GCC.</li><li>Experience in mall marketing, PR, events, digital, or agencies.</li><li>Strong understanding of multi-channel marketing.</li><li>Knowledge of digital tools and analytics.</li><li>Strong creative and project management skills.</li><li>Strong communication skills.</li></ul>

Responsibilities: <ul><li>Supporting the Group Head, Tax to manage the tax risk of the Group on a global basis. This includes progressively rolling out the Group’s Tax Risk and Governance Framework from HQ to overseas subsidiaries, assessing their tax risk profile, identifying, mitigating and rectifying tax risk.&nbsp;</li><li>Responsible for developing processes and framework to comply with changes in tax/regulatory requirements such as country by country reporting and BEPS 2.0 compliance requirements.&nbsp;</li><li>Review tax processes and implementation of automation solutions, where appropriate, to capture appropriate data for tax reporting.&nbsp;</li><li>Analysis of Budget announcement and providing a summary and changes and impact analysis for dissemination to senior management and various affected business units.</li><li>Business Partnering: Tax advisory, planning and structuring, transfer pricing analysis and documentation, provide internal training, tax planning and structuring for M&amp;A projects, identifying opportunities for optimization, etc. Managing the tax issues on transactions including key finance and commercial initiatives, funding and repatriation, structuring and simplification.</li><li>Compliance: ensure compliance for all direct and indirect taxes (GST/VAT, duties, WHT, etc), including the implementation of daily transaction checks and analysis within the current Tax Risk &amp; Governance Framework. Review corporate tax, GST and withholding tax calculations and ensure timely tax filings for the entities within the Group.</li><li>Proactively prepare and document advice on tax filing positions, audits and rulings. Partner with the entities in the Group to ensure compliance with the company’s tax policies and business models, and liaising with external tax consultants, where necessary.&nbsp;</li><li>Manage tax audits and investigations of entities within the Group.</li><li>Any other ad-hoc duties as assigned.</li></ul> Requirements: <ul><li>Degree in Accounting related academics, with a major in taxation. Accredited Tax Advisor (Income Tax);</li><li>Minimum 10 years of relevant working experience in the Big 4, OR in both Big 4 and a global corporate organization;</li><li>Excellent understanding of the key principles and practices of direct and indirect taxes across the Asia Pacific region;</li><li>Excellent understanding of international tax principles including inbound and outbound structuring issues, funding and repatriation strategies and transfer pricing considerations;</li><li>Excellent understanding of tax reporting and experience in managing tax audits and investigations;</li><li>Ability to manage multiple projects and excel under pressure and tight timelines;</li><li>Self-starter, pro-active sole contributor and strong team player with the ability to lead and coach regional/global finance accountants/teams;</li><li>Able to influence, engage and build strong relationships &amp; trust at all levels;</li><li>Excellent judgment, people and communication skills</li></ul>

﻿Responsibilities: &nbsp;<ul><li>Lead, mentor, and grow a team of 4-5 ML engineers.</li><li>Provide architectural direction and code-level guidance.</li><li>Establish engineering best practices for ML system design, testing, and deployment.</li><li>Conduct design reviews, performance reviews, and technical roadmap planning.</li><li>Architect distributed ML systems serving multiple global products.</li><li>Standardize infrastructure patterns for LLM serving and retrieval systems.</li><li>Define and implement enterprise-ready agentic frameworks.</li><li>Architect multi-step reasoning systems.</li><li>Lead decisions on deterministic workflows vs. autonomous agents.</li><li>Implement guardrails, safety layers, and traceability mechanisms.</li><li>Develop evaluation frameworks to measure reasoning quality, hallucination rates, and reliability.</li><li>Establish CI/CD standards for ML lifecycle management.</li><li>Ensure compliance with enterprise data governance and responsible AI standards.</li></ul>&nbsp;Requirements &nbsp;<ul><li>8-10 years of Machine Learning/Software Engineer experience</li><li>2-3 years of people management experience.</li><li>Master’s degree or bachelors degree, computer science degree is highly desirable.</li><li>Strong software engineering background with experience in building system design, architecting AI feature/products that caters large number of users and deals with large volume of unstructured data.</li></ul>

Responsibilities: <ul><li>Process vendor payments and payment runs through Oracle.</li><li>Support AP payment processing, reconciliations, reporting and issue resolution.</li><li>Manage vendor relationships and payment-related queries.</li><li>Support AP transformation, process improvement and transition projects.</li><li>Own assigned AP activities with accuracy, timeliness and control discipline across invoice processing, payment readiness, AP reporting, reconciliations and period-close support.</li><li>Act as the first point of functional review for assigned AP matters, assessing issues independently, resolving within approved protocols and escalating exceptions with clear facts, impact and recommended action.</li><li>Monitor operational performance against agreed SLAs, KPIs, payment timelines, ageing trends and exception volumes, and support corrective actions to improve service quality.</li><li>Demonstrate ownership, accountability and business judgement in handling AP matters that require coordination across multiple stakeholders and systems</li></ul> Requirements: <ul><li>Minimum 5 years’ Accounts Payable experience.</li><li>Strong end-to-end AP knowledge.</li><li>Oracle exposure and hands-on payment processing on Oracle.</li><li>AP transformation / process excellence exposure as an end user.</li><li>Transition project experience or exposure in involvement with new AP related projects.</li><li>Vendor relationship management exposure.</li></ul>

Responsibilities: <ul><li>Lead and develop a multidisciplinary technology team across chamber design, process development, systems engineering, controls, and integration.</li><li>Define and execute the chamber technology roadmap, product architecture, risk retirement plans, and development milestones.</li><li>Drive end-to-end technical execution of chamber development programs to meet performance, schedule, cost, quality, and reliability goals.</li><li>Provide technical guidance on chamber hardware, process performance, plasma or chemical interactions, materials compatibility, defectivity, cleanliness, and manufacturability.</li><li>Partner with product management, manufacturing, supply chain, service, and customer-facing teams to deliver customer-focused product solutions.</li><li>Lead customer issue resolution, including containment, root-cause analysis, corrective actions, recovery plans, and long-term product improvements.</li><li>Represent the technology organization in customer engagements, executive reviews, technical reviews, and escalation discussions.</li></ul> Requirements: <ul><li>Bachelor’s degree or higher in Mechanical Engineering, Chemical Engineering, Electrical Engineering, Materials Science, Physics, or a related technical discipline; advanced degree preferred.</li><li>Significant experience leading semiconductor equipment, process module, or chamber development programs.</li><li>Proven ability to lead technical teams and drive cross-functional execution in a global, matrixed organization.</li><li>Strong knowledge of product development lifecycle, including feasibility, design validation, process integration, NPI, reliability, and manufacturing readiness.</li><li>Excellent communication and stakeholder management skills, with the ability to influence executive, customer, and engineering audiences.</li></ul>

Responsibilities: Disruptive Pathfinding &amp; Technology Development <ul><li>Drive long-range (N+2 and beyond) pathfinding exploration in advanced packaging, identifying key inflection points in interconnect scaling, materials, and integration architectures.</li><li>Lead hands-on development and feasibility studies for novel packaging concepts, including but not limited to D2W, RDL, CoWoS, TSV, and heterogeneous integration schemes.</li><li>Develop and validate new integration approaches (e.g., mixed interconnect architectures, advanced bumping strategies, next-gen substrates).</li><li>Perform deep technical analysis and trade-off assessments to guide design, process integration, and technology selection decisions.</li><li>Contribute to make/buy/partner evaluations through technical insights and benchmarking of emerging solutions.</li></ul> Technical Innovation &amp; Execution <ul><li>Own key technical modules or integration challenges within pathfinding programs, driving concept-to-demonstration execution.</li><li>Design and execute experiments, simulations, and test vehicles to validate new ideas and reduce technical risk.</li><li>Develop scaling frameworks and design–process co-optimization strategies to meet future performance, cost, and reliability requirements.</li><li>Translate innovative concepts into clear technical deliverables, including models, prototypes, and demonstration vehicles.</li><li>Document and communicate findings to influence technology roadmap decisions and downstream development programs.</li></ul> Customer &amp; Market Alignment <ul><li>Engage with internal and external stakeholders to translate customer requirements and system trends (AI, HPC, memory integration, chiplets) into actionable technical problems.</li><li>Identify latent technical challenges and gaps in current packaging approaches and propose novel solutions.</li><li>Contribute to value proposition development by linking technical innovation to performance, cost, and scalability benefits.</li></ul> Ecosystem Collaboration <ul><li>Work closely with materials suppliers, equipment teams, OSATs, foundries, and research partners to co-develop and validate new technologies.</li><li>Support joint development efforts and early-stage collaborations, contributing technical expertise and insights.</li><li>Leverage ecosystem capabilities to accelerate learning cycles and de-risk new concepts.</li></ul> Program Contribution &amp; Technical Leadership <ul><li>Contribute to early-stage governance and decision frameworks by providing data-driven technical recommendations.</li><li>Influence cross-functional teams (process, product, integration) to align on technology direction and development priorities.</li><li>Develop executive-ready technical narratives that clearly articulate innovation value, risks, and trade-offs.</li><li>Mentor junior engineers and contribute to building technical depth and innovation culture within the team.</li></ul> Leadership Expectations <ul><li>Deep Technical Expert: Recognized for strong domain expertise in advanced packaging and integration.</li><li>Innovation Driver: Generates and executes breakthrough ideas with measurable technical impact.</li><li>Influencer: Drives alignment and decisions across teams without formal authority.</li><li>Problem Solver: Thrives in ambiguity, breaking down complex challenges into actionable solutions.</li><li>Collaborator: Effectively works across organizational and ecosystem boundaries.</li></ul> Requirements: <ul><li>10–15+ years of experience in semiconductor technology, with strong exposure to advanced packaging, process integration, or related domains.</li><li>Demonstrated experience in technology development, pathfinding, or exploratory R&amp;D.</li><li>Strong understanding of advanced packaging technologies (RDL, TSV, CoWoS, hybrid bonding, etc.).</li><li>Proven ability to solve complex technical problems and translate concepts into experimental validation.</li><li>Strong communication skills to articulate technical insights and business relevance.</li></ul>

Responsibilities: <ul><li>Ensure compliance and correct implementation of all procedures and to identify solutions to fill the gaps</li><li>Ensure correct instore operations: logistics, administration, AFS</li><li>Ensure the best BOH organization to support sales staff</li><li>Ensure stock inventory /stock take objective results</li><li>Support the stores management role in effectively operating the boutique also in term of ROTA including match to traffic needs.</li><li>Ensure service to clients is properly supported at all times with the right equipment and teamwork flows (including food and beverage, etc)</li><li>Ensure availability of store supplies ( packaging, food and beverage) at all times.</li><li>Ensure online and offline integration</li></ul> Requirements: <ul><li>Proactivity and problem solving attitude</li><li>ability to coordinate back office activities to support sales</li><li>Ability to collaborate with Store Manager and HQ to support business</li><li>High knowledge of retail/ operations procedure to ensure smooth run of the store</li></ul>

Role Description: <ul><li>The Executive Director of Operations is responsible for the leadership, performance and operational excellence of Mount Kilimanjaro Safari Clubs portfolio of safari lodges, camps, safari businesses and future hospitality ventures.</li><li>Reporting directly to the Chief Executive Officer – Hospitality &amp; Conservation, the role has executive accountability for the day-to-day and long-term performance of the Companys operations, ensuring exceptional safari and hospitality experiences, consistently high accommodation and service standards, effective asset management, operational efficiency and sustainable profitability across the portfolio.</li><li>The Executive Director of Operations translates the Companys strategy and commercial commitments into operational execution. The role ensures that what the Company sells is consistently and successfully delivered across every stage of the guest journey, from reservation handover and pre-arrival preparation through accommodation, safari experiences, on-property services and departure.</li><li>The Executive Director of Operations is accountable for operational delivery, on-ground sales and trade relationships in market, guest conversion and on-property revenue and expense management.</li></ul> Responsibilities&nbsp; 1. Strategic Leadership &amp; Operational Business Performance – 20% <ul><li>Partner with the Chief Executive Officer to translate the strategic direction of Mount Kilimanjaro Safari Club into clear operational priorities, business plans and measurable performance outcomes.</li><li>Provide executive leadership across the Companys safari, lodge, camp and hospitality operations, ensuring effective execution of the Companys strategic and commercial priorities.</li><li>Act as a custodian of the Companys operational assets, financial resources and reputation, applying a long-term ownership mindset to operational decision-making.</li><li>Establish clear performance expectations and accountability across the operational organization.</li><li>Monitor business performance through financial, operational, guest experience, asset and people indicators and ensure timely intervention where performance falls below expectation.</li><li>Lead regular executive business reviews and property performance reviews to ensure corrective actions and opportunities are effectively implemented.</li><li>Identify operational risks and opportunities and recommend actions that strengthen profitability, resilience, service quality and long-term business sustainability.</li><li>Build scalable operating structures, standards and systems capable of supporting the Companys future growth and portfolio expansion.</li><li>Foster a culture of accountability, collaboration, innovation and continuous improvement across the operational business.</li></ul> 2. Safari Business, Hospitality &amp; Guest Experience – 20% <ul><li>Provide executive leadership for Mount Kilimanjaro Safari Clubs safari business and hospitality operations across the portfolio.</li><li>Ensure the consistent delivery of exceptional safari, accommodation and hospitality experiences across all lodges, camps and safari operations.</li><li>Take executive accountability for the operational delivery of the complete guest journey, from reservation handover and pre-arrival preparation through arrival, accommodation, safari activities and departure.</li><li>Provide executive oversight of accommodation, front office, housekeeping, food and beverage, guiding, game drives, guest activities, safari logistics, fleet operations, maintenance, engineering and operational support services.</li><li>Establish and maintain clear operating and service standards across the portfolio while allowing properties to retain appropriate authenticity and sense of place.</li></ul> 3. Commercial Delivery, On-Ground Sales &amp; Financial Stewardship – 15% <ul><li>Take accountability for the operational delivery of the Companys commercial strategy across safari operations, lodges and camps.</li><li>Build and maintain strong on-ground relationships with tour operators, travel agents, DMCs, trade partners, corporate clients and other relevant market stakeholders.</li><li>Drive upselling and on-property revenue opportunities across accommodation, food and beverage, safari activities, transfers, retail and ancillary services.</li><li>Ensure operational teams understand and effectively deliver commercial campaigns, packages, products and commitments developed by the Commercial function.</li></ul> 4. Product, Accommodation &amp; Asset Excellence – 15% <ul><li>Drive the continuous operational enhancement of the Companys safari products, accommodation experiences and hospitality offerings.</li><li>Ensure lodges, camps, guest accommodation, public spaces and operational facilities evolve in line with guest expectations, operational requirements and the Companys positioning.</li></ul> Requirements: Qualifications &amp; Experience <ul><li>Bachelors Degree in Hospitality Management, Business Administration, Tourism or a related discipline.</li><li>Minimum of 10 years progressive executive leadership experience within Safari hospitality, tourism or related industries.</li><li>Minimum of 5 years leading multi-property or multi-business operations at an executive level.</li><li>Proven experience developing and executing business strategy and organizational transformation.</li><li>Strong commercial, financial and operational leadership experience.</li><li>Demonstrated success leading organizational growth, acquisitions, new business ventures or expansion projects.</li><li>Experience working with Boards and executive leadership teams.</li><li>Experience leading geographically dispersed operations across multiple locations.</li><li class="ql-align-justify">Strong understanding of East African hospitality, safari and tourism markets</li></ul>

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74 head of retail luxury division Jobs found

Manager - Training

Receptionist

Manager - Marketing - Retail

Senior Manager, Group Tax

Machine Learning Engineer Lead

Senior Executive Accounts Payable

Director of Technology (Product Development)

Senior Member of Technical Staff (Advanced Packaging Pathfinding)

Stock Operator

Executive Director

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Skills

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74 head of retail luxury division Jobs found

Manager - Training

Receptionist

Manager - Marketing - Retail

Senior Manager, Group Tax

Machine Learning Engineer Lead

Senior Executive Accounts Payable

Director of Technology (Product Development)

Senior Member of Technical Staff (Advanced Packaging Pathfinding)

Stock Operator

Executive Director

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.