Field Marketing Manager

Hostess

Senior Waiter

Senior Executive - Facilities Management

Team Lead (Junior Supervisor)

Splunk Administrator (VP2)

Market Manager, Food Service & Specialty

Assistant Production Manager – Events & Entertainment

Senior Manager - Customer Experience

Responsibilities: End User Engagement <ul><li>Drive user connect programs through effective planning, execution, &amp; PJPs for field marketing team, ensuring comprehensive user coverage.</li><li>Build strong user relationships while leading loyalty program implementation &amp; feedback collection</li></ul> Market Development Plan &amp; Initiatives: <ul><li>Drive Market Development Plans through product demos, trials, &amp; marketing tools to achieve objectives.</li><li>Share key observations and insights on user applications, product used and gaps identified for us to leverage the opportunities.</li><li>Monitor competitor activities and identify opportunities to expand penetration of our products.</li></ul> Product Module Implementation: <ul><li>Drive execution of modules for New Products, Products Under Launch.</li><li>Implement the field marketing plans through executives, in line with guidelines and review the same for improvement.</li></ul> Insights &amp; Feedback <ul><li>Deliver timely &amp; actionable feedback on initiatives, competitor pricing, promotions, &amp; activities.</li><li>Systematically collect &amp; share feedback from user connect programs to support decision-making.</li></ul> People Management <ul><li>Facilitate induction, training, &amp; refresher sessions for field marketing executives.</li><li>Review performance against KPIs; and jointly work with Area Sales managers, Category Manager and Business Head.</li></ul> Ways of working: <ul><li>Conduct Field Market reviews as per established processes.</li><li>Ensure timely submission of monthly reports as defined.</li><li>Collaborate with Distributor Sales team to strengthen dealer relationships, enhance visibility</li></ul> Requirements: <ul><li>Experience: 7+ years in Sales, Field Marketing, Business Development roles. Preferred experience in Adhesive &amp; Sealants, Hardware, Building Material, Paint, Construction Chemicals, Speciality Chemicals. Must have experience in leading field executives.</li><li>Candidate should have high levels of maturity to manage different stakeholders, entrepreneurial ability</li></ul>

﻿Responsibilities: Guest Relations &amp; Welcome: <ul><li>First Impression: Greet guests warmly and professionally upon arrival using the guests name whenever possible.</li><li>Seating Management: Guide guests to their assigned tables, present menus, and introduce the dedicated server.</li><li>Farewell: Bid farewell to departing guests and actively gather immediate feedback regarding their experience.</li></ul> Reservation &amp; Stand Operations: <ul><li>System Management: Efficiently operate the restaurants digital reservation system (e.g., OpenTable, SevenRooms).</li><li>Inquiry Handling: Answer calls, process phone or online bookings, and manage the waitlist during peak operation hours.</li><li>Table Turnover: Coordinate closely with floor supervisors and servers to monitor open tables and optimize seating capacity.</li></ul> Brand Standards &amp; Up-Selling; <ul><li>Menu Knowledge: Maintain thorough knowledge of the food menu, current beverages, and daily or seasonal promotions.</li><li>Grooming: Strictly adhere to the five-star luxury presentation and grooming standards outlined.</li></ul> Requirements: <ul><li>Experience: Minimum of 1 to 2 years of experience as a hostess or guest relations agent within a 4- or 5-star hotel, or a high-end specialty restaurant in the UAE.</li><li>Education: High School Diploma or equivalent; a degree/diploma in Hospitality or Tourism Management is highly advantageous.</li></ul>

Responsibilities: <ul><li>To always embrace the company Hallmarks</li><li>Achieve company’s Mission and Vision</li><li>Greet and treat all colleagues in a friendly manner.</li><li>Sets a personal example for right conduct and behavior.</li><li>Must be comfortable discussing food and wine choices with guests in detail.&nbsp;</li><li>To maintain a friendly yet unobtrusive manner with all guests.</li><li>To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.</li><li>To communicate with Culinary Team to ensure an exceptional dining experience for all guests.&nbsp;</li><li>To ensure the food pick up and service is impeccable and completed in a timely manner</li><li>Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests</li><li>Responsible for setting up tables, serving food and beverages to guests, and clearing/cleaning tables.&nbsp;</li><li>Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system</li><li>coordinate food timings according to company Standards&nbsp;</li><li>Follow all SOP &amp; SOS given to service team.</li><li>To understand all food and beverage items offered, including ingredients, methods of preparation and proper service.</li><li>Breakdown, clean and set-up of tables, buffets, and food stations</li><li>To perform other tasks or projects assigned by restaurant management.</li><li>Ensure great knowledge of health and safety, HACCP and hygiene regulations.</li><li>Maintains the outlet in perfect condition.</li></ul> Requirements: <ul><li>High School Diploma</li><li>1 year of experience in a similar role within the luxury industry</li></ul>

Responsibilities: <ul><li>Conduct daily FM operations and monitoring activities for hard and soft services at the respective sites (including cleaning, waste management, civil, mechanical, electrical and plumbing works, and all specialized works) to ensure FM services are being delivered as per agreed SLA and prepare non-compliance reports for the assigned areas.</li><li>Ensure service provider attends all re-active service requests from various stakeholders and accomplishes them as per agreed SLAs.</li><li>Assist business partners and their contractors with details on the requirements related to technical aspects, FM issues, fit-out process and issue the necessary permits.</li><li>On-time escalation of incidents/complaints to relevant stakeholders such as Security, Business entities (D3 and DI), DHAM, DCM etc.</li><li>Periodic site walk/drive-through for the infrastructure and built-up areas to identify any major facility-related non-compliances.</li><li>Collect records of utilities expenditure and support in the implementation of sustainability and utilities cost saving projects and initiatives.</li><li>Conduct necessary inspection, witness testing &amp; commissioning and manage rectification of defects and snags during the DLP in coordination with Asset Development and contractor.</li><li>Assist in meeting FM requirements of the business units during design, planning, construction, and handover stages of the newly developed assets.</li><li>Provide weekly reports on FM operations to manager.</li><li>Work closely with HSE team to identify all risks and develop and implement a closure plan. .</li></ul> Requirements: <ul><li>Bachelor’s Degree in Engineering or Facilities Management.</li><li>A professional qualification in real estate and / or facilities management (IWFM) or equivalent is desirable.</li><li>Knowledge of facilities management functions, including hard and soft services, contract management, tendering etc.</li><li>Maintain a calm demeanour with the ability to remain unfustered and maintain a cool head in different situations.</li><li>Excellent negotiation and interpersonal skills.</li><li>Excellent knowledge of maintenance and operations management.</li><li>Knowledge of Health and Safety standards is advantageous.</li><li>Understanding of statutory legislation as it relates to the built environment.</li><li>Ability to find pragmatic solutions and adapt to changing situations.</li><li>Good communication skills. Arabic is advantageous.</li></ul>

Responsibilities: <ul><li>Welcome and professionally greet guests, creating a warm and personalised first impression.</li><li>Manage guest seating, table allocation and reservations, ensuring smooth restaurant flow.</li><li>Coordinate closely with F&amp;B service teams to manage guest arrivals, waiting times and special requests.</li><li>Maintain strong knowledge of the restaurant, menus, outlets and services to confidently assist guests.</li><li>Handle guest enquiries and requests professionally and escalate concerns where required.</li></ul> Requirements: <ul><li>Previous experience in luxury / ultra-luxury hospitality, preferably within F&amp;B, guest relations, hostessing or similar guest-facing roles.</li><li>Excellent grooming, presentation and interpersonal skills.</li><li>Strong English communication skills.</li><li>Additional language is mandatory with preference for candidates fluent in Russian, Spanish, French, Italian, German, Dutch, Greek, Portuguese, Chinese or Japanese.</li><li>Candidates should ideally have experience working with an international / multicultural guest profile and within a luxury service environment.</li></ul>

Responsibilities: <ul><li>Lead the day-to-day operations of the assigned F&amp;B / guest-facing area, ensuring consistent luxury service standards.</li><li>Supervise, coach and develop team members, ensuring adherence to SOPs, grooming and service standards.</li><li>Monitor guest interactions and proactively address feedback, complaints and service recovery requirements.</li><li>Coordinate with relevant departments to ensure smooth operations and a seamless guest experience.</li><li>Allocate daily tasks, monitor team performance and support the achievement of operational KPIs.</li></ul> Requirements: <ul><li>Minimum 2-3 years of relevant experience in hotel/F&amp;B operations, with prior supervisory or team-lead exposure.</li><li>Experience in a luxury or high-end hospitality environment is mandatory.</li><li>Strong knowledge of guest service standards, F&amp;B operations and hotel procedures.</li><li>Proven ability to lead, coach and motivate a frontline team in a fast-paced operational environment.</li><li>Fluency in an additional language is required. (Relevant languages include Russian, Spanish, French, Italian, German, Dutch, Greek, Portuguese, Chinese or Japanese.</li></ul>

Responsibilities: <ul><li>Design, implement, administer, and maintain the enterprise Splunk platform.</li><li>Manage Splunk infrastructure components including Search Heads, Indexers, Deployment Servers, Heavy Forwarders, Universal Forwarders, Cluster Manager, License Manager, and Deployer.</li><li>Configure and maintain Search Head Clusters and Indexer Clusters.</li><li>Administer data onboarding, source type configuration, parsing, indexing, and data retention.</li><li>Monitor Splunk platform health, performance, availability, and capacity.</li><li>Perform Splunk upgrades, patching, migration, and infrastructure expansion activities.</li><li>Optimize indexes, searches, data models, and platform performance.</li><li>Develop automation scripts using Python or similar scripting languages.</li><li>Integrate Splunk with various enterprise systems and data sources.</li><li>Support troubleshooting and root cause analysis related to Splunk platform and data ingestion issues.</li><li>Configure dashboards, reports, alerts, and knowledge objects as required.</li></ul> Requirements: <ul><li>Bachelors Degree in Computer Science, Information Technology, or related discipline.</li><li>Minimum 8+ years of IT experience with at least 3 years of hands-on Splunk Administration experience.</li><li>Strong experience managing:&nbsp;</li><li>Search Head Clusters</li><li>Indexer Clusters</li><li>Deployment Servers</li><li>Heavy Forwarders</li><li>Universal Forwarders</li><li>License Management</li><li>Strong understanding of Splunk architecture, deployment models, and platform sizing.</li><li>Experience with Splunk upgrades, platform scaling, and infrastructure lifecycle management.</li><li>Expertise in Splunk SPL and platform performance tuning.</li><li>Experience onboarding and integrating diverse log sources into Splunk.</li><li>Strong understanding of Linux, networking, virtualization, storage, and enterprise infrastructure.</li></ul>

Responsibilities: <ul><li>Develop and execute market strategies for the Food Service and Specialty segments across Europe.</li><li>Conduct market sizing, segmentation, growth forecasting, trend analysis, and competitive intelligence to support strategic decision-making.</li><li>Develop a deep understanding of Food Service markets, including restaurants, bakeries, hotels, butcheries, and other food preparation environments.</li><li>Analyze customer requirements, purchasing behaviors, and market dynamics to identify growth opportunities and strategic priorities.</li><li>Investigate emerging Specialty applications, including pharmaceutical storage and other temperature-controlled technology markets.</li><li>Identify and evaluate new opportunities that support expansion into adjacent market segments.</li><li>Gather and translate Voice of Customer and market insights into recommendations that influence business strategy, investment priorities, and product roadmaps.</li><li>Monitor industry developments, regulatory changes, competitive activity, and emerging technologies across Europe.</li><li>Partner with Product Management, Portfolio Marketing, Engineering, and Commercial teams to develop and execute growth initiatives.</li><li>Support long-range planning and business strategy through data-driven market analysis.</li><li>Present market intelligence, business cases, and strategic recommendations to senior leadership and executive stakeholders.</li></ul> Requirements: <ul><li>Bachelors degree in Business, Marketing, Economics, Engineering, or a related discipline.</li><li>3-5 years of experience in Market Management, Strategy, Product Marketing, Business Analysis, Consulting, or a similar market-focused role.</li><li>Strong experience in market sizing, forecasting, trend analysis, and strategic planning.</li><li>Excellent analytical, critical-thinking, and problem-solving skills.</li><li>Experience working with large datasets and translating insights into clear business recommendations.</li><li>Strong communication and presentation skills with the ability to confidently engage senior leadership and executive stakeholders.</li><li>Experience influencing cross-functional teams and driving strategic initiatives.</li><li>International or pan-European business experience.</li><li>Fluent English.</li><li>Ability to travel up to 30%.</li></ul>

Responsibilities: <ul><li>Works with Entertainment teams and interdepartmental partners as an active participant, guaranteeing a high level of performance and production values for entertainment offerings.</li><li>Responsible for operating the daily Entertainment Program for a state of the art and financially efficient theme park entertainment department, resulting in a seamless and exemplary guest experience.</li><li>Resource sourcing, bidding, negotiating, scope changes and contract maintenance.&nbsp;&nbsp;</li><li>Provides management and operational coverage at entertainment events and external activations as required.</li><li>Lead and executes entertainment special events to include marquee and seasonal celebrations and other events promoted by the company.&nbsp;</li><li>Progress reports, interfacing with other departments and maintaining vendor relationships.</li><li>Manages and maintains entertainment owned event assets in each required facility ensuring tidiness of areas such as warehouse, green rooms and other back of house Entertainment spaces.</li><li>Assembles project/event production books and documentation for both working use and historical archives.</li><li>Creates installation and de-rig and event run schedules as requested and maintains schedules, updating them and stakeholders when changes take place.&nbsp;&nbsp;</li><li>Works with partner departments (Operation, retail, F&amp;B, Marketing, HSE etc) to identify and satisfy needs or impacts of projects.</li><li>Creates and updates Events &amp; Entertainment assets inventory.</li><li>Maintained a calendar of events and implement a system that enables long term planning and effective event management for meetings, conference, events etc.</li><li>Understand and actively participate in environmental, health &amp; safety compliance.&nbsp;&nbsp;</li><li>Prepare and present inputs related to organizational/ departmental/ project budgets to the next reporting line.</li><li>Develop and implement policies, procedures and processes inclusive of SOP’s, for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the ‘continuous process improvement’.</li><li>Interface with sister parks to develop innovate scheduling/use of talent/tech pool to benefit all entertainment departments.</li><li>Assist with Marketing campaign including communication and promotions partnering with marketing as appropriate.</li><li>Set objectives/ KPIs/ milestones for the respective department/ function and conduct appraisals for direct reportees on Electronic Performance Management System.</li><li>Ensure that team members are provided learning and career development opportunities by identifying successors within the team, preparing them for the next accountable roles and recommending them for external trainings whenever required in consultation with HR Department.</li><li>Report directly to the Senior Events and Entertainment Manager, providing regular updates on project statuses.</li><li>Liaise with suppliers, negotiate contracts, and actively participate in the installation and dismantling process of marquee events.</li><li>Prepare and manage rosters for the stage production team.</li><li>Conduct weekly meetings to discuss the production aspects of existing shows.</li><li>Secure all necessary government permits for events, including but not limited to DTCM, DCD, DCAA, etc.</li><li>Conduct performance reviews with team members, including the cast and crew.</li><li>Ensure risk assessment is done for all entertainment venues and live shows.</li><li>Acts as entertainment manager on duty and performs other duties as assigned by senior management</li></ul> Requirements: <ul><li>University Diploma – five years equivalent theme park, theatrical, cruise ship, entertainment experience in Production Management</li><li>Theatrical production management, stage managing, directing, designing, and/or acting experience</li><li>Stage craft and/or technical experience</li><li>Five years equivalent experience in Production Management</li><li>Stage Management experience</li><li>Production Management experience</li></ul>

Responsibilities: <ul><li>Provide support to the section head in developing and implementing a strategic vision for the digital channels and customer experience that aligns with the companys overall goals and objectives.</li><li>Develop a roadmap for digital transformation initiatives, including timelines, resources, and budgets</li><li>Identify opportunities to improve digital channels and customer service by staying up-to-date with industry trends and implementing best practices.</li><li>Drive the development and enhancement of customer self-service digital solutions as the Business lead and work along with the IT team – App/ portal, Whatsapp/ Chatbot, Kiosks, Token machines, etc.</li><li>Improve overall customer experience across the prospect and customer journeys from lead generation till sale, and through to post-sale services.</li><li>Revise the processes offered on the self-service channels in context of a digital-first experience.</li><li>Provide the business with customer feedback and insights that enhance customer experience and engagement.</li><li>Ensure all digital touchpoints in the processes, and communications and templates going out to customers and prospects is up to date.</li><li>Collaborate with other departments, such as IT, Marketing, Sales, and Customer care to ensure smooth delivery and operations of digital channels.</li><li>Collaborate with cross-functional teams to drive process improvements for a digital-first approach.</li><li>Lead and oversee transformation projects related to call center operations, including implementing new technology, system upgrades, and process improvements.</li><li>Work closely with the CX team to incorporate customer insights into commercial strategy development, enhancing customer satisfaction and retention.</li><li>Represent the Customer experience team in cross-functional meetings, and provide regular updates to senior management.</li><li>Develop strategies to enhance the customer lifecycle and maximize lifetime value, driving both customer loyalty and revenue growth.</li><li>Leverage advanced analytics to track market performance, customer behavior, and competitive positioning, ensuring decisions are guided by actionable insights.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Management/ Marketing/ Digital Transformation/ Customer Experience/ Business Analytics, or a related field. Master’s degree - preferred</li><li>Certifications in Business Analytics, Customer Journey Mapping, or Service Design - preferred</li><li>Min. 7-8 years relevant experience in digital technologies and tools with minimum 4 years managing teams and developing and implementing digital strategies.</li><li>Proven experience in delivering digital transformation initiatives within complex organizations, including the development and implementation of customer self-service channels such as WhatsApp, chatbots, and customer portals.</li><li>Prior experience in customer experience design or consumer research and/ or real estate industry is an added advantage</li></ul>

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Industry

Location

Jobtitle

63 head of retail luxury division Jobs found

Field Marketing Manager

Hostess

Senior Waiter

Senior Executive - Facilities Management

Hostess

Team Lead (Junior Supervisor)

Splunk Administrator (VP2)

Market Manager, Food Service & Specialty

Assistant Production Manager – Events & Entertainment

Senior Manager - Customer Experience

WhiteCrow
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Skills

Industry

Location

Jobtitle

63 head of retail luxury division Jobs found

Field Marketing Manager

Hostess

Senior Waiter

Senior Executive - Facilities Management

Hostess

Team Lead (Junior Supervisor)

Splunk Administrator (VP2)

Market Manager, Food Service & Specialty

Assistant Production Manager – Events & Entertainment

Senior Manager - Customer Experience

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.