Senior Manager Channel Sales

Assistant Brand and Innovation Project Manager (Contractual) 

Supv III Customer Service

Sales Coordinator

Principal R&D Innovation Engineer

Procurement Manager

Corporate Legal Counsel

Product Manager / Senior Product Manager (Hospital & Oncology)

Junior Scrum Master

QC Chemist

Role Description:&nbsp;<ul><li>Senior Manager – Customer Service is responsible for continuing to drive transformational customer centric strategies geared around delivering extraordinary customer experiences and driving sales growth for the team, while continuing the transformation of our Customer Care organization to a revenue generation organization through consultative selling. </li><li>The Manager would be also responsible for delivering a level of service &amp; driving unsurpassed growth which builds strong customer relationships to make client the supplier of choice. </li><li>Support Solution Center strategic initiatives and drive operational excellence. Support and mentor fellow team Leaders to meet/exceed organizational goals.</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Responsible &amp; Accountable to drive revenue and revenue growth.</li><li>Ensure that customer’s challenges are solved by providing excellent customer experience that exceeds customer expectations.</li><li>Implement processes and methods to eliminate barriers and inhibitors to success on a local level.</li><li>Understands market influencers and conditions.&nbsp;</li><li>Drive/influence our current/future product positioning to gain or re-gain market share.&nbsp;</li><li>Understands key components of a Competitive Landscape: customers’ needs and how you can address those needs; how you compare against your competitors in meeting those needs.&nbsp;</li><li>Drives brand awareness and positioning with our customers and distribution partners (Solutions and capabilities).</li><li>Think strategically and lead multiple teams.</li><li>Mentor and develop team Leaders and nurture an environment where they can excel in their current role.</li><li>Own and be accountable for achieving specific departmental objectives and in meeting both sales and Customer Experience goals of Solution Center India.</li><li>Lead and drive all Global Solution Center strategic initiatives in India.</li><li>Equip your team to develop, enhance and grow customer relationships through lead generation, building an opportunity pipeline, nurturing customers through their buying journey and driving customer loyalty.</li><li>Observe and coach your team in their work activities, providing immediate feedback through coaching discipline and following up to ensure appropriate actions are taken by the team</li><li>Recruit new talent and develop a strong talent bench that will embrace the vision and transform the organization.</li><li>Champion transformation initiatives and positively drive the change initiatives within the team.&nbsp;</li><li>Drive operational excellence and continuous improvement mind-set within your team.</li><li>Grow and nurture your team by providing inclusion and engagement opportunities, as well as developing them for their future careers.&nbsp;</li><li>Liaising effectively with various internal business partners like engineering, planning, and sales to resolve Customer inquiries and requests.</li></ul> Requirements:&nbsp; QUALIFICATIONS &amp; EXPERIENCE&nbsp;<ul><li>Bachelor’s degree in Engineering/Management/Science required, MBA preferred.</li><li>Overall 20+ years of professional experience in a multi-national Sales &amp; Business development role leading Sales operations and/or Customer support, with at least last 10 years of experience in Managerial position leading large teams with good proven track records driving sales, customer satisfaction and developing high performing teams.</li><li>Previous experience working in Corporate Sales and should have managed Channel sales, Distribution, customer support &amp; contact center.</li><li>Proven success record of change management efforts in pre &amp; Post Sales Process, customer Support &amp; Sales functions.</li><li>Proven experience of leading large and multi layered teams</li><li>Strong Skills to Drive Opportunity/leads through system like SFDC.</li><li>Excellent knowledge of management methods and techniques.</li><li>Demonstrated experience in working effectively and directly with all levels of the organization.</li><li>Industry specific experience is a plus.</li><li>Excellent communication skills.</li></ul>&nbsp;COMPETENCIES/SKILLS:&nbsp;<ul><li>Customer ‘centric’ and sales mind-set.</li><li>Business Acumen.</li><li>Consultative Selling experience &amp; skills.</li><li>Ability to lead team spread in different countries within your region.</li><li>Servant Leadership.</li><li>Result oriented.</li><li>Ability to maintain progress on multiple tasks, set priorities, and manage time effectively</li><li>Ability to adapt, be agile and drive change.</li><li>Strong communication (written and verbal), persuasion and interpersonal skills</li><li>Ability to establish strong business relationships with other Business units and cross functional departments.</li><li>Ability to influence without authority</li><li>Collaborative, ability to build strong relationships with cross-functional partners within a global and diverse organization.</li><li>Demonstrate proactive positive attitude and instill the same within the team.</li></ul>&nbsp;KEY PERFORMANCE MEASUREMENTS:&nbsp;<ul><li>Strategy, Execution and Talent (SET).</li><li>Employee Engagement.</li><li>Revenue &amp; New Customer Acquisition.</li><li>Customer Effort Score.</li><li>Efficiency/Productivity Improvement.</li></ul>&nbsp;MOTIVATIONAL/CULTURAL FIT&nbsp;<ul><li>Be a coach.</li><li>Building Effective teams.</li><li>Managing and Measuring Work.</li><li>Self-Motivated.</li><li>SET: Strategy, Execution, Talent (for managers).</li><li>Values: Integrity, Accountability, Inclusion, teamwork, Innovation.</li></ul>

This is 1 year Contractual role. Responsibilities: Brand management (60%): <ul><li>Assist in planning and executing marketing communication activities (online &amp; offline).</li><li>Support always-on social content, ensuring consistency with brand tone and direction.</li><li>Coordinate day-to-day campaign operations and timelines— from briefing, production, posting, to performance tracking.</li><li>Work closely with internal teams and external partners (e.g., creative, production, KOLs, and agencies) to deliver high-quality output on time.</li><li>Participate in on-site productions or shoots, providing brand and communication support.</li><li>Develop and manage internal brand POSM and marketing materials.</li><li>Handle agency/vendor coordination — contracts, deliverables, and follow-ups.</li><li>Manage procurement and finance tasks (PO, invoice, and payment documents).</li><li>Track and summarize campaign &amp; social performance reports.</li><li>Conduct market/competitor research and trend monitoring.</li><li>Coordinate with cross-functional teams (media, sales, PR, trade) for alignment.</li><li>Organize and maintain brand asset files, content calendars, and approvals.</li><li>Support brand events and activations, including logistics and materials.</li><li>Provide general administrative and coordination support for daily brand operations.</li></ul> Innovation project management (40%): <ul><li>Facilitate and drive forward end-to-end SAP code creation for new product development projects and Lift and Launch projects to align with the master timeline and ensure proactive communication across all departments such as Commercial, Supply Chain, Logistic, R&amp;D, Procurement, and Finance.</li><li>Monitor project progress and handle arising issues to ensure all projects are completed on time.</li><li>Coordinate with cross-functional departments to ensure smooth execution of projects without delays.</li><li>Immediately inform the supervisor if encounter problems that may affect the NPD project timeline and provide updated progress solutions.</li><li>Perform other related tasks as assigned by the superior on a case-by-case basis.</li><li>Work effectively and collaboratively with stakeholders across borders and within a complex matrix organization.</li></ul> Requirements: <ul><li>Bachelor’s degree in marketing, communications, business administration, engineering &amp; science or related field.</li><li>Minimum 2-4 years’ experience in Marketing, Brand management, Social media management, project management &amp; coordination in Food or FMCG manufacturing industry would be advantage.</li><li>Passionate about brands, social media, creative communication, and innovation.</li><li>Detail-oriented, proactive, organized, and good at multitasking during urgency.</li><li>Strong coordination and communication skills with a positive attitude.</li><li>Basic understanding of procurement and finance workflow (PO/Invoice).</li><li>Familiar with digital and social media platforms (META, YouTube, TikTok, etc.).</li><li>Basic understanding of project coordination or product development processes.</li><li>Strong willingness to learn and ability to work in a fast-paced environment.</li><li>Ability to work effectively in a collaborative environment with multi-functional teams.</li><li>Good communication skills (spoken and written) in English and Thai.</li><li>Proactive, responsible, and able to manage tasks with guidance from seniors.</li></ul>

Role Description: <ul><li>As a Manager in Solution Center, you will be at the forefront of driving transformational strategies focused on creating exceptional customer experiences.</li><li>Your leadership will be pivotal in establishing our brand as the preferred supplier by fostering strong customer relationships and steering your team towards unparalleled service excellence and growth.</li></ul> Responsibilities: <ul><li>Lead with Accountability: Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.</li><li>Cultivate Customer Relationships: Empower your team to enhance and expand customer engagement.</li><li>Talent Acquisition and Development: Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.</li><li>Champion of Change: Lead by example in adopting transformation initiatives and fostering a culture of positive change.</li><li>Operational Excellence: Instill a mindset of continuous improvement, enhancing team efficiency and service quality.</li><li>Career Development: Offer opportunities for team growth and development, preparing them for future career advancements.</li><li>Cross-Functional Collaboration: Work seamlessly with internal partners in different BU’s, engineering, planning, and sales to ensure comprehensive customer support.</li></ul> Requirements: <ul><li>Experience in a shared service environment.</li><li>Stake Holder management experience</li><li>Track record of successful change management in Customer Care.</li><li>Leadership experience in large, multi-layered teams.</li><li>8 + years in multinational Customer Care operations, with at least 5 years in a relevant role.</li><li>Effective collaboration across all organizational levels.</li><li>Industry-specific experience is advantageous.</li><li>Exceptional communication skills.</li></ul>

Responsibilities: Sales and Service Support: <ul><li>Preparing Quotations</li><li>Purchase order entries in ERP</li><li>Processing Sales Orders in ERP System</li><li>Processing orders on factories</li><li>Preparing Proforma Invoices</li><li>Invoicing in ERP System</li><li>Imports and Exports</li><li>E-way bill</li><li>Logistics &amp; Dispatches</li><li>Preparing Orders and Sales reports</li><li>Interacting with Customers, Vendors and Service providers</li><li>Vendor and Customer registration</li><li>Handling customer and internal communication</li><li>Inventory Management</li><li>Filing and maintaining records</li></ul> Requirements: <ul><li>Graduate in any discipline</li><li>Experience: 2-5 years, good communication skills, fluency in English is a must and knowledge on MS office.</li><li>Experience in sales office environment</li><li>CRM experience will be a plus.</li></ul>

Responsibilities: <ul><li>In conjunction with sales and product management, engage and partner with customer innovators and influencers to understand their challenges, their needs, the value they provide, and their future requirements.</li><li>Analyze emerging technologies to identify potential technology integration and product opportunities.</li><li>Contribute to the creation and maintenance of technology roadmaps.</li><li>Collaborate with cross-functional teams to develop and refine new product concepts.</li><li>Define, coordinate, and execute technology development projects in line with the technology roadmaps.</li><li>Stay current with industry developments, competitive landscape, end users’ system architecture and industry standards.</li><li>Drives the spirit of innovation into the organization to design and launch differentiated products.</li></ul> Requirements:&nbsp; <ul><li>Bachelors degree in an Engineering discipline (Master’s degree, preferred).</li><li>12+ years’ relevant experience including new product development, technology development &amp; demonstration, and customer-facing or customer collaboration roles.</li><li>Ideal candidate will have a deep knowledge of the utility, industrial and renewable industries.</li><li>Demonstrated ability to think creatively and solve complex problems.</li><li>Possesses high degree of initiative, technical competence, hands-on experience and engineering process knowledge.</li><li>Excellent communication and presentation skills.</li><li>A professional level of business acumen.</li></ul>

Role Description: <ul><li>Reporting to the Head of Procurement, the Manager, Procurement is responsible for overseeing and managing all procurement activities within the indirect categories in the organisation. </li><li>This role encompasses the development and execution of procurement strategies, supplier management, supply chain optimization, compliance, process excellence, and end-to-end procurement life cycle management.</li></ul> Responsibilities: <ul><li>Develop and implement a comprehensive procurement strategy on indirect spend aligned with the organizations goals and objectives.</li><li>Provide strategic guidance and support to the procurement team and collaborate with senior leadership to align procurement goals with broader business objectives.</li><li>Engage with stakeholders to understand business needs, ensure that procurement policy and guidelines support the needs of the organization, and that best practice is delivered</li><li class="ql-align-justify">Develop sustainability strategy within the procurement function in collaboration with key critical vendors</li><li>Conduct industry research to identify potential suppliers and support the vendor qualification process</li><li class="ql-align-justify">Identify and eliminate waste and/or variability in the supply chain.</li><li class="ql-align-justify">Conduct due diligence on selected third-party providers to ensure quality is achieved at a reasonable cost and that transactions are legally and financially viable.</li><li class="ql-align-justify">Ensure processes and procedures are fully documented and followed. Support in audit gaps closure</li></ul> Requirements: <ul><li class="ql-align-justify">University Degree in Supply Chain and Logistics or related field</li><li class="ql-align-justify">5 years demonstrated experience in end-to-end supply chain management&nbsp;</li><li class="ql-align-justify">Professional qualification in Supply Chain and Logistics (CIPS level 5 or above)</li><li class="ql-align-justify">Knowledge of SAP ERP is an added advantage</li></ul>

Role Description: <ul><li>We are seeking a qualified and experienced Corporate Legal Counsel to join our Legal team in Egypt.</li><li>This middle management role supports corporate legal operations across Egypt and support MENAT region, with a focus on contract management, governance, regulatory compliance, and internal advisory.</li><li>The successful candidate will report directly to the Head of Legal and act as a legal business partner to internal stakeholders.</li></ul> Responsibilities: Corporate and Regional Support <ul><li>Assist in reviewing corporate processes and documentation within Egypt.</li><li>Support legal coordination and compliance efforts across the MENAT region.</li><li>Maintain and update corporate records and filings in accordance with internal and regulatory requirements.</li><li>Support corporate secretarial functions across the region and ensure timely documentation.</li></ul> Contract Management and Documentation <ul><li>Draft, review, and revise legal documents including but not limited to contracts, NDAs, service agreements, B2B/B2C agreements, and purchase orders.</li><li>Collaborate with internal teams and external counsel to ensure contractual terms meet legal and business objectives.</li><li>Maintain organized records of executed agreements and develop standardized templates.</li></ul> Governance and Compliance <ul><li>Assist in implementing internal governance policies and monitor compliance.</li><li>Conduct legal research and support risk assessments related to business decisions.</li><li>Identify potential legal risks and escalate issues to the Head of Legal with recommended solutions.</li></ul> Legal Advisory and Communication <ul><li>Provide clear explanations of legal terms and obligations to internal stakeholders.</li><li>Provide legal opinion and consultations to internal stakeholders.</li><li>Act as a liaison between the legal department and other business units.</li><li>Prepare legal summaries and reports for senior legal review.</li></ul> Regulatory and Governmental Affairs <ul><li>Support corporate matters including GAFI documentation and authentication processes.</li><li>Liaise with governmental authorities regarding licensing and regulatory compliance.</li><li>Ensure adherence to company HSE policies and contribute to legal compliance in risk assessments.</li><li>Handle external law firms and corporate secretariate work and have the ability to draft bilingual OGMs, EGMs and BoDs.</li></ul> Requirements: <ul><li>Bachelor of Law (LL.B.) or Juris Doctor (J.D.) with a minimum grade of “Good”.</li><li>Master of Laws (LL.M) or equivalent postgraduate qualification is a plus.</li><li>4 – 7 years of experience in corporate law within a reputable law firm or multinational organization.</li><li>Admitted to the Egyptian Bar Association.</li><li>Fluent in English and Arabic (written and spoken).</li><li>Strong knowledge of contract law, corporate governance, licensing, and regulatory frameworks.</li><li>Familiarity with GAFI procedures and governmental dealings.</li><li>Litigation experience is a plus.</li></ul> Skills and Competencies <ul><li>Legal research, drafting, and negotiation.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>High attention to detail and sound judgment.</li><li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</li></ul>

Role Overview: <ul><li>The Product Manager / Senior Product Manager – Hospital &amp; Oncology will be responsible for driving strategic and operational marketing initiatives for the Hospital Care portfolio across the Malaysian market.&nbsp;</li><li>This role focuses on developing and executing brand strategies, launching new products, and expanding the business through data-driven insights and strong cross-functional collaboration. The incumbent will play a key role in ensuring successful brand performance, portfolio growth, and alignment with corporate objectives within the hospital and institutional healthcare segments.</li></ul> Responsibilities: Marketing Planning (40%) <ul><li>Lead the development and execution of brand strategies and marketing plans to achieve business objectives and ensure effective market penetration.</li><li>Formulate pre-launch preparedness and go-to-market strategies for new and existing hospital care products.</li><li>Design and implement initiatives to enhance field force effectiveness, including sample strategy, sales meetings, and other sales-related marketing activities.</li><li>Develop and manage the annual brand business plan, including strategic priorities, objectives, and budget allocation.</li><li>Optimize resource planning and allocation to address evolving market dynamics and competitive challenges.</li></ul> New Portfolio Exploration &amp; Business Development (35%): <ul><li>Conduct in-depth product and market analyses to forecast demand, patient flow, and revenue potential for new products.</li><li>Generate actionable market insights through data analysis and engagement with healthcare professionals (HCPs).</li><li>Develop robust business cases for potential new portfolio additions, encompassing both prescription and hospital-based products.</li><li>Present business proposals and feasibility assessments to principals and senior management for approval and alignment.</li></ul> Marketing Implementation (25%): <ul><li>Plan, coordinate, and execute marketing campaigns and customer engagement activities to support product launches and ongoing brand promotion.</li><li>Build and strengthen relationships with key stakeholders including KOLs, hospital administrators, and healthcare associations to enhance brand reputation and visibility.</li><li>Implement and manage KOL engagement strategies aligned with brand objectives.</li><li>Manage brand budgets effectively and ensure timely development and rollout of marketing and promotional materials.</li><li>Support Continuing Medical Education (CME) programs and conduct product training sessions for the sales and medical teams to ensure consistent brand messaging and clinical accuracy.</li></ul> Requirements: <ul><li>Bachelor’s degree in Science or a related field.</li><li>Minimum of 2–3 years of experience as a Product Manager in a multinational pharmaceutical company.</li><li>Prior experience in a generic pharmaceutical company (in sales or product management) is an added advantage.</li><li>Strong understanding of key healthcare channels including general practitioners, private hospitals, public hospitals, and retail pharmacies.</li><li>Proven track record in brand management, product launches, and marketing strategy execution within the hospital or institutional care segment.</li><li>Customer-oriented with excellent interpersonal and communication skills.</li><li>Demonstrated ability to work collaboratively within cross-functional teams.</li><li>Exposure to digital marketing initiatives and analytics-driven campaigns is preferred.</li><li>Highly detail-oriented, with strong problem-solving and analytical skills.</li><li>Excellent verbal, written, and presentation abilities.</li><li>Strategic thinker with a performance-driven approach.</li></ul>

Responsibilities: <ul><li>Coordinate cross-functional activities to ensure project milestones are met on time and within scope.</li><li>Facilitate Agile ceremonies such as daily stand, sprint planning, retrospectives, and demos.</li><li>Collaborate with Product Owners, Business Analysts, and Technical Leads to refine requirements and ensure team alignment.</li><li>Track and report on project progress, risks, and dependencies using tools like Azure DevOps, JIRA, Confluence, or equivalent.</li><li>Identify and resolve roadblocks, escalating issues when necessary to ensure continued progress.</li><li>Support project documentation including project plans, timelines, meeting notes, and status reports.</li><li>Assist in backlog grooming and user story definition to ensure readiness for development.</li><li>Foster a positive and productive team environment by promoting collaboration, accountability, and transparency.</li></ul> Requirements: <ul><li>2+ years of experience in a Project Coordinator and/or Scrum Master role.</li><li>Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence, Azure DevOps).</li><li>Strong organizational skills with the ability to manage multiple priorities and projects.</li><li>Excellent verbal and written communication skills, with the ability to interface effectively with both technical and non-technical stakeholders.</li><li>Detail-oriented and proactive, with a focus on driving results and continuous improvement.</li><li>Experience preparing project documentation and facilitating team meetings.</li></ul>

Role Description: <ul><li>The QC Chemist will be a critical member of the laboratory team responsible for performing analytical testing to ensure the quality, safety, and compliance of sterile injectable IV bag products at a newly established greenfield pharmaceutical manufacturing facility.</li><li>This role will support the development, validation, and execution of analytical methods, ensure timely release of raw materials, in-process samples, and finished products, and maintain strict adherence to cGMP, FDA, and global regulatory standards.</li><li>The QC Chemist will play a key role in establishing laboratory operations during the startup phase and sustaining high standards of laboratory excellence throughout routine commercial production.</li></ul> Responsibilities: <ul><li>Perform analytical testing of raw materials, in-process samples, stability samples, and finished products using validated methods (e.g., HPLC, GC, UV-Vis, FTIR, TOC, etc.).</li><li>Develop and validate new analytical methods as required to support product development, regulatory submissions, and process optimization.</li><li>Ensure compliance with cGMP, FDA, USP, and other regulatory standards in all laboratory activities, documentation, and data integrity.</li><li>Prepare and review laboratory documentation including test protocols, reports, COAs, deviations, OOS investigations, and change control documentation.</li><li>Maintain laboratory instruments, perform routine calibrations, troubleshooting, and coordinate with vendors for preventive maintenance and repairs.</li><li>Support laboratory readiness for regulatory inspections, audits, and customer visits by maintaining audit-ready documentation and laboratory practices.</li><li>Assist in the preparation and execution of laboratory investigations, CAPA implementation, and root cause analysis for any analytical deviations.</li><li>Collaborate with cross-functional teams including Manufacturing, Quality Assurance, Validation, and Regulatory Affairs to ensure seamless batch release and product compliance.</li><li>Participate in training programs to ensure technical competency and adherence to evolving regulatory requirements.</li><li>Contribute to continuous improvement initiatives focused on laboratory efficiency, data integrity, and compliance robustness.</li></ul> Requirements: Qualifications/Experience: <ul><li>Bachelor’s or master’s degree in chemistry, Pharmaceutical Sciences, or related field.</li><li>3+ years of experience in pharmaceutical QC laboratory, preferably in sterile injectable manufacturing.</li><li>Strong hands-on experience with analytical instrumentation (HPLC, GC, UV, FTIR, etc.) and GMP-compliant laboratory operations.</li><li>Knowledge of FDA cGMP regulations, USP standards, ICH guidelines, and data integrity expectations.</li><li>Experience supporting laboratory investigations and regulatory inspections.</li></ul> Skills/Competencies: <ul><li>Strong analytical and problem-solving skills.</li><li>High attention to detail and accuracy in laboratory work.</li><li>Good understanding of data integrity and documentation practices.</li><li>Ability to work both independently and as part of a team in a dynamic startup environment.</li><li>Excellent organizational, time management, and communication skills.</li><li>Ability to adapt to evolving processes and regulatory requirements in a greenfield manufacturing setting.</li></ul>

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157 head of sales service mod kes Jobs found

Senior Manager Channel Sales

Assistant Brand and Innovation Project Manager (Contractual)

Supv III Customer Service

Sales Coordinator

Principal R&D Innovation Engineer

Procurement Manager

Corporate Legal Counsel

Product Manager / Senior Product Manager (Hospital & Oncology)

Junior Scrum Master

QC Chemist

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157 head of sales service mod kes Jobs found

Senior Manager Channel Sales

Assistant Brand and Innovation Project Manager (Contractual)

Supv III Customer Service

Sales Coordinator

Principal R&D Innovation Engineer

Procurement Manager

Corporate Legal Counsel

Product Manager / Senior Product Manager (Hospital & Oncology)

Junior Scrum Master

QC Chemist

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.