Key Account Manager - North

Field Marketing Manager

Manager HSE

Senior Supervisor - Community Management

Hostess

Senior Waiter

Senior Executive - Facilities Management

Outlet Manager

Team Lead (Junior Supervisor)

Role Description: <ul><li>Key Account Manager, North India – Industrial &amp; Commercial Transportation BU is responsible for maximizing the revenue growth of ICT BU’s Customers in North India region.&nbsp;</li><li>The role is responsible to execute the sales process and implementation of business unit strategy at the customer interface.</li><li>Developing lasting customer relationships to identify business trends &amp; driving growth programs such as design-in, drop-in &amp; share gain.</li><li>The role is also responsible for new customer development &amp; activities such as tradeshows/seminars/technology Days.</li></ul> BU/Function Description <ul><li>Offers a complete portfolio of Connectivity, Sensing, Switching &amp; Protection solutions for the Truck &amp; Bus, Construction, Agriculture, Recreation &amp; Marine markets.</li><li>World leadership in rough and rugged connectivity, and our innovation in transformational new areas such as electrification,makes us the partner of choice for vehicles where reliability is critical, and failure is not an option.</li></ul> Responsibilities: <ul><li>Key Responsibilities of KAM, North India – ICT BU is framed our client SET Methodology – Strategy, Execution, Talent.&nbsp;</li></ul> Strategy <ul><li>Develop and maintain strategic long-term business relationships with respective accounts (all decision makers) to promote.</li><li>Responsible to develop, implement &amp; monitor Sales and Account Management Strategies (including pricing implementation)</li><li>New Business Development, Identify &amp; attract new customers, pursue new applications, leading to profitable future business</li><li>Drive initiatives to improve profitability/share gains by implementing value add value engineering (VAVE) measures and value sharing with respective OEMs.</li><li>Competition analysis and landscaping</li></ul> Execution <ul><li>Responsible for financial performance to achieve agreed-on targets</li><li>Provide accurate sales forecast, supporting efficient planning of RM</li><li>Responsible for efficient management of receivables / payment collection</li><li>Negotiate and close deals or contracts with customers and provide operational guidance and support to relevant functional departments, to ensure smooth implementation</li><li>Preparation of detailed account plan for key accounts</li><li>Responsible for consistently adding new opportunities and growing the opportunity funnel</li><li>Responsible for managing the opportunities at each stage – from concept to production by collaborating across teams</li><li>Responsible for managing key metrics in SFDC such as pipeline, conversion, must wins</li><li>Delivering Extraordinary Customer experience to ICT customers</li></ul> Talent <ul><li>Work closely with regional / global team for effective cross collaboration</li><li>Key Stakeholder Management internally within and across the Key Accounts</li></ul>&nbsp;Requirements: <ul><li>BE / BTech Mechanical, Electrical, Electronics, Electronics and Communication, Mechatronics. MBA preferred but not compulsory.</li><li>Overall 5-8 years of Experience</li><li>Combination of Sales, Operations, Engineering experience preferred</li><li>Candidate should be from an automotive component supplier background</li></ul>

Responsibilities: End User Engagement <ul><li>Drive user connect programs through effective planning, execution, &amp; PJPs for field marketing team, ensuring comprehensive user coverage.</li><li>Build strong user relationships while leading loyalty program implementation &amp; feedback collection</li></ul> Market Development Plan &amp; Initiatives: <ul><li>Drive Market Development Plans through product demos, trials, &amp; marketing tools to achieve objectives.</li><li>Share key observations and insights on user applications, product used and gaps identified for us to leverage the opportunities.</li><li>Monitor competitor activities and identify opportunities to expand penetration of our products.</li></ul> Product Module Implementation: <ul><li>Drive execution of modules for New Products, Products Under Launch.</li><li>Implement the field marketing plans through executives, in line with guidelines and review the same for improvement.</li></ul> Insights &amp; Feedback <ul><li>Deliver timely &amp; actionable feedback on initiatives, competitor pricing, promotions, &amp; activities.</li><li>Systematically collect &amp; share feedback from user connect programs to support decision-making.</li></ul> People Management <ul><li>Facilitate induction, training, &amp; refresher sessions for field marketing executives.</li><li>Review performance against KPIs; and jointly work with Area Sales managers, Category Manager and Business Head.</li></ul> Ways of working: <ul><li>Conduct Field Market reviews as per established processes.</li><li>Ensure timely submission of monthly reports as defined.</li><li>Collaborate with Distributor Sales team to strengthen dealer relationships, enhance visibility</li></ul> Requirements: <ul><li>Experience: 7+ years in Sales, Field Marketing, Business Development roles. Preferred experience in Adhesive &amp; Sealants, Hardware, Building Material, Paint, Construction Chemicals, Speciality Chemicals. Must have experience in leading field executives.</li><li>Candidate should have high levels of maturity to manage different stakeholders, entrepreneurial ability</li></ul>

Responsibilities: Health &amp; Safety and Emergency management: <ul><li>Communicate and implement the client’s HSE Management System, Emergency Response &amp; Emergency Management plan with the District Heads, Community, Infrastructure and Retail Managers and Safety Officers.</li><li>Review Fire and life safety drawing to ensure the compliance to the code requirements.</li><li>Provide professional advice and expertise in the identification of factors affecting Health, safety, and Fire on the part of residence, businesses, and visitors.</li><li>Attend incident and emergencies and ensure the reports are prepared for all emergency cases.</li><li>Support the BUs in obtaining ESTIFA certificate and ensure all building meet the legal requirements.</li><li>Ensure all incidents, accidents and near misses are investigated and corrective actions implemented. Carry out incident investigation and prepare trend analysis report.</li><li>Monitor HSE performance by gathering relevant data and producing statistical reports. Prepare weekly and monthly report for allocated area/task.</li></ul> Contractor Management (Health &amp; Safety aspects): <ul><li>Ensure that the Contractor/Service Providers activities comply with CLIENT’S HSE Plan and conform to the terms and conditions of the contract between CLIENT and Contractor.</li><li>Carry out regular inspections and audits to ensure the compliance to UAE FLS code.</li><li>Conduct regular site visit to facilitate evaluation of risks and submit weekly visit reports to Line Manager with recommendation of precautionary measures to mitigate the identified risks.</li><li>Communicate new policies to establish a positive safety culture in the delivery of services.</li><li>In coordination with Zone Heads, facilitate periodic inspection of facilities, equipment, and machinery operation to observe possible unsafe conditions. Conduct periodic inspection and detailed reports with recommendations.</li><li>Review and approve the general permits and safety permits.</li></ul> Audit: <ul><li>Conducting Internal HSE Audits to ensure that all communities are following Health &amp; Safety Management System.</li></ul> Risk Assessment: <ul><li>Identifying &amp; recording the risks related to Health &amp; Safety in the communities, suggesting the mitigation measures and tracking the treatment response and controlling the risks</li><li>Develop a risk-based inspection plan for fire and life safety compliance assurance and complete the inspection as per the plan approved by line manager.</li><li>Perform regular fire risk assessments</li><li>Develop &amp; foster professional relationships with Dubai, UAE &amp; international HSE Regulators &amp; industry groups &amp; liaise regularly.</li><li>Ensure the events are carried in compliance with fire safety requirements</li><li>HSE Training Identify the training needs and arrange/deliver the training as required</li></ul> Requirements: Knowledge &amp; Experience: <ul><li>Bachelor’s degree in engineering/ or HSE Field</li><li>Lead Auditor -ISO 45001</li><li>EBOSH International Diploma- Level 6 qualification in OHS</li><li>Minimum of 12 years of experience in similar field</li><li>Minimum 5 years of experience in managing Health &amp; Safety in Communities</li></ul>&nbsp;Technical Competencies: <ul><li>Good knowledge and experience of using automated applications for HSE management</li><li>Proficient in Microsoft Office software (Word, Access, Excel, PowerPoint)</li><li>Development, implementation, third party certification and maintenance of IMS</li><li>Compliance management and continuous improvement</li><li>Knowledge on international standards related to occupational health, safety, environment (14001, 45001).</li><li>WELL implementation</li><li>Good knowledge in UAE FLS code/ NFPA</li></ul>

Responsibilities: <ul><li>Manage day-to-day community operations, including regular site inspections and monitoring overall community conditions and service quality.</li><li>Manage residents/owners and resolve complaints, acting as a key point of contact and ensuring timely and satisfactory resolution.</li><li>Supervise contractors and third-party service providers, ensuring compliance with contracts, SLAs and required quality standards.</li><li>Support service-charge collection, budgeting, NOLs, documentation, reporting and continuous community improvement initiatives.</li></ul> Requirements: <ul><li>UAEN / UAE National with a Bachelor’s degree and a minimum of 2 years of relevant experience in community management, property management, facilities management or a related field.</li><li>Experience in residential communities, master communities or mixed-use developments, preferably within the UAE/GCC.</li><li>Strong customer service and stakeholder-management skills, with experience dealing with residents, owners, tenants, contractors and service providers.</li><li>Good understanding of community operations and technical maintenance, including site inspections, SLA monitoring, service providers, documentation, basic budgeting/Excel and reporting.</li></ul>

﻿Responsibilities: Guest Relations &amp; Welcome: <ul><li>First Impression: Greet guests warmly and professionally upon arrival using the guests name whenever possible.</li><li>Seating Management: Guide guests to their assigned tables, present menus, and introduce the dedicated server.</li><li>Farewell: Bid farewell to departing guests and actively gather immediate feedback regarding their experience.</li></ul> Reservation &amp; Stand Operations: <ul><li>System Management: Efficiently operate the restaurants digital reservation system (e.g., OpenTable, SevenRooms).</li><li>Inquiry Handling: Answer calls, process phone or online bookings, and manage the waitlist during peak operation hours.</li><li>Table Turnover: Coordinate closely with floor supervisors and servers to monitor open tables and optimize seating capacity.</li></ul> Brand Standards &amp; Up-Selling; <ul><li>Menu Knowledge: Maintain thorough knowledge of the food menu, current beverages, and daily or seasonal promotions.</li><li>Grooming: Strictly adhere to the five-star luxury presentation and grooming standards outlined.</li></ul> Requirements: <ul><li>Experience: Minimum of 1 to 2 years of experience as a hostess or guest relations agent within a 4- or 5-star hotel, or a high-end specialty restaurant in the UAE.</li><li>Education: High School Diploma or equivalent; a degree/diploma in Hospitality or Tourism Management is highly advantageous.</li></ul>

Responsibilities: <ul><li>To always embrace the company Hallmarks</li><li>Achieve company’s Mission and Vision</li><li>Greet and treat all colleagues in a friendly manner.</li><li>Sets a personal example for right conduct and behavior.</li><li>Must be comfortable discussing food and wine choices with guests in detail.&nbsp;</li><li>To maintain a friendly yet unobtrusive manner with all guests.</li><li>To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.</li><li>To communicate with Culinary Team to ensure an exceptional dining experience for all guests.&nbsp;</li><li>To ensure the food pick up and service is impeccable and completed in a timely manner</li><li>Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests</li><li>Responsible for setting up tables, serving food and beverages to guests, and clearing/cleaning tables.&nbsp;</li><li>Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system</li><li>coordinate food timings according to company Standards&nbsp;</li><li>Follow all SOP &amp; SOS given to service team.</li><li>To understand all food and beverage items offered, including ingredients, methods of preparation and proper service.</li><li>Breakdown, clean and set-up of tables, buffets, and food stations</li><li>To perform other tasks or projects assigned by restaurant management.</li><li>Ensure great knowledge of health and safety, HACCP and hygiene regulations.</li><li>Maintains the outlet in perfect condition.</li></ul> Requirements: <ul><li>High School Diploma</li><li>1 year of experience in a similar role within the luxury industry</li></ul>

Responsibilities: <ul><li>Conduct daily FM operations and monitoring activities for hard and soft services at the respective sites (including cleaning, waste management, civil, mechanical, electrical and plumbing works, and all specialized works) to ensure FM services are being delivered as per agreed SLA and prepare non-compliance reports for the assigned areas.</li><li>Ensure service provider attends all re-active service requests from various stakeholders and accomplishes them as per agreed SLAs.</li><li>Assist business partners and their contractors with details on the requirements related to technical aspects, FM issues, fit-out process and issue the necessary permits.</li><li>On-time escalation of incidents/complaints to relevant stakeholders such as Security, Business entities (D3 and DI), DHAM, DCM etc.</li><li>Periodic site walk/drive-through for the infrastructure and built-up areas to identify any major facility-related non-compliances.</li><li>Collect records of utilities expenditure and support in the implementation of sustainability and utilities cost saving projects and initiatives.</li><li>Conduct necessary inspection, witness testing &amp; commissioning and manage rectification of defects and snags during the DLP in coordination with Asset Development and contractor.</li><li>Assist in meeting FM requirements of the business units during design, planning, construction, and handover stages of the newly developed assets.</li><li>Provide weekly reports on FM operations to manager.</li><li>Work closely with HSE team to identify all risks and develop and implement a closure plan. .</li></ul> Requirements: <ul><li>Bachelor’s Degree in Engineering or Facilities Management.</li><li>A professional qualification in real estate and / or facilities management (IWFM) or equivalent is desirable.</li><li>Knowledge of facilities management functions, including hard and soft services, contract management, tendering etc.</li><li>Maintain a calm demeanour with the ability to remain unfustered and maintain a cool head in different situations.</li><li>Excellent negotiation and interpersonal skills.</li><li>Excellent knowledge of maintenance and operations management.</li><li>Knowledge of Health and Safety standards is advantageous.</li><li>Understanding of statutory legislation as it relates to the built environment.</li><li>Ability to find pragmatic solutions and adapt to changing situations.</li><li>Good communication skills. Arabic is advantageous.</li></ul>

Responsibilities: <ul><li>Welcome and professionally greet guests, creating a warm and personalised first impression.</li><li>Manage guest seating, table allocation and reservations, ensuring smooth restaurant flow.</li><li>Coordinate closely with F&amp;B service teams to manage guest arrivals, waiting times and special requests.</li><li>Maintain strong knowledge of the restaurant, menus, outlets and services to confidently assist guests.</li><li>Handle guest enquiries and requests professionally and escalate concerns where required.</li></ul> Requirements: <ul><li>Previous experience in luxury / ultra-luxury hospitality, preferably within F&amp;B, guest relations, hostessing or similar guest-facing roles.</li><li>Excellent grooming, presentation and interpersonal skills.</li><li>Strong English communication skills.</li><li>Additional language is mandatory with preference for candidates fluent in Russian, Spanish, French, Italian, German, Dutch, Greek, Portuguese, Chinese or Japanese.</li><li>Candidates should ideally have experience working with an international / multicultural guest profile and within a luxury service environment.</li></ul>

Responsibilities: <ul><li>Manage the implementation of Food and Beverage standards in the outlet ensuring that staff take corrective actions as necessary in adherence to Jumeirah policies and standards.</li><li>Monitor the profitability of the outlet to provide recommendations and/or solutions to improve problem areas and assist with implementing such corrective measures.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other Colleagues.</li><li>Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</li><li>Consistently monitor the quality of food and beverages and service offered to guests and escalate any major problems/ complaints to senior management to ensure high service quality as per Jumeirah group quality standards.&nbsp;</li><li>Actively seeks, collates, reviews and shares Guest feedback regarding food quality, service, and overall satisfaction and takes appropriate and timely action to correct any dissatisfaction.&nbsp;</li><li>Organize and supervise the day-to-day operations of the relevant Food &amp; Beverage Outlet to ensure that all work within a specific team is carried out in an efficient manner and provide on-the-job training and constructive feedback to subordinates to support their overall development.&nbsp;</li><li>Ensure compliance with all relevant Health, Safety and Environment management procedures and controls within a defined area of activity so that Jumeirah group provides world class and luxurious hospitality services to its guests.</li><li>Implement approved departmental policies, processes and procedures, and provide instructions to subordinates and monitor their adherence so that work is carried out in a controlled and consistent manner while delivering a quality service to guests and maintaining standards of excellence.</li><li>Motivate subordinates and contribute to the identification of opportunities for participating in change initiatives, programs and projects considering best practices, improvement of processes and productivity improvement.</li></ul> Requirements: <ul><li>Work EXP: 1 Year</li><li>To assist the Food and Beverage Manager to plan</li><li>Organize and manage all processes of the outlet ensuring that the outlet provides quality food and beverage service</li><li>Achieves maximum revenue and profit in line with budgeted and forecasted projections.</li></ul>

Responsibilities: <ul><li>Lead the day-to-day operations of the assigned F&amp;B / guest-facing area, ensuring consistent luxury service standards.</li><li>Supervise, coach and develop team members, ensuring adherence to SOPs, grooming and service standards.</li><li>Monitor guest interactions and proactively address feedback, complaints and service recovery requirements.</li><li>Coordinate with relevant departments to ensure smooth operations and a seamless guest experience.</li><li>Allocate daily tasks, monitor team performance and support the achievement of operational KPIs.</li></ul> Requirements: <ul><li>Minimum 2-3 years of relevant experience in hotel/F&amp;B operations, with prior supervisory or team-lead exposure.</li><li>Experience in a luxury or high-end hospitality environment is mandatory.</li><li>Strong knowledge of guest service standards, F&amp;B operations and hotel procedures.</li><li>Proven ability to lead, coach and motivate a frontline team in a fast-paced operational environment.</li><li>Fluency in an additional language is required. (Relevant languages include Russian, Spanish, French, Italian, German, Dutch, Greek, Portuguese, Chinese or Japanese.</li></ul>

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243 head of service operations Jobs found

Key Account Manager - North

Field Marketing Manager

Manager HSE

Senior Supervisor - Community Management

Hostess

Senior Waiter

Senior Executive - Facilities Management

Hostess

Outlet Manager

Team Lead (Junior Supervisor)

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Skills

Industry

Location

Jobtitle

243 head of service operations Jobs found

Key Account Manager - North

Field Marketing Manager

Manager HSE

Senior Supervisor - Community Management

Hostess

Senior Waiter

Senior Executive - Facilities Management

Hostess

Outlet Manager

Team Lead (Junior Supervisor)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.