Head of Service Operations

Business Consultant - EDI

Service Director

Head of Finance

Head of Engineering

Finance Manager

Supply Chain Manager

Associate Director - Lead Sustainment, infrastructure Operations & Service Management

Chief Revenue Officer (SaaS)

Head of Business Development

Responsibilities: <ul><li>In charge of executing corporate objectives/initiatives (i.e. KPIs, productivity, conversion rate, call out reduction, etc).</li><li>Accountable for and leads maintenance operations in the unit in line with global guidelines.</li><li>Understand the current and future opportunities for the maintenance business in the unit and define and implement local and global maintenance development actions, which cover processes, product offering and ensure the our client pricing policy is followed.</li><li>Evaluate critical equipment problems and resolve it.</li><li>Establish and maintain high-level relationships with customers to promote the our client products and services and resolve disagreements over the terms and conditions of maintenance agreement.</li><li>Establish operating budgets; monitor the cost, effectiveness, and reliability of maintenance activities to optimise resources, prioritise spending, and ensure that standards are met.</li><li>Evaluate the results of all maintenance agreements, identify recurring problems and prepare recommendations for executives about significant changes that need to be made to resources, procedures, systems, or technology.</li><li>Contribute to strategic planning and decision-making at the executive level to develop and implement a strategy for maintenance activities that align with the organisations overall vision and its current and long-term business objectives.</li><li>Responsible for driving a culture of safety and quality throughout the organization.</li><li>Identify training needs (methods, project management, contractual requirements, code, and legal implications as applicable to area of business) for managers, project managers and supervisors in order to fulfil business plan in each area of discipline.</li><li>Lead, direct, evaluate, and develop the matrix Maintenance team(s) and professionals to achieve the established budget, safety, quality, and customer satisfaction goals.</li><li>Responsible for reaching the budgets in the unit.</li><li>Responsible for customer satisfaction, data management and service quality.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering or related disciplines.</li><li>Minimum 15 years’ experience in service/maintenance operation, facility management and/or security.</li><li>Minimum 10 years in leadership role.</li><li>Good command of English and local language.</li><li>Proven track record of P&amp;L, business planning &amp; controlling, budgeting and long-term planning processes.</li></ul>

Responsibilities: <ul><li>Take over Vendor and Publisher integration task and / or work together with the global end to end Team and responsible departments, based in different locations globally, in day-to-day business. This includes the end-to-end product management, including organization of the kick-off, requirement gathering, analysis and implementation tasks related to order and invoice integration and other integration tasks.</li><li>Provide support for all Vendors and Publishers integration related tasks and tickets (requests &amp; incidents) as described below, assigned through the Ticketing System (ServiceNow) and escalate as needed.</li><li>Standard Level Agreements (SLAs) defined by BIT have to be met.&nbsp;</li><li>Order &amp; Invoice Integration</li><li>Set up new EDI mappings &amp; connections&nbsp;</li><li>Gather necessary information and requirements (work in EDI tool and ERP system)</li><li>Communicate required system changes to responsible parties, e.g. by preparing change requests</li><li>Analyse message formats and make adjustments in EDI tool if needed.</li><li>Analyse the process chain in regards to error occurrences. Provide root cause of the issue and optionally a solution or workaround.</li><li>Order &amp; invoice integration related support:</li><li>Documents sent through EDI connections could not be forwarded to ERP or to partner’s systems</li><li>Upload into ERP system shows errors (assigned to wrong customer, data not uploaded into correct fields)</li><li>Monitoring (EDI error logs, down times), inform Stakeholders, Testing, Training</li><li>Define &amp; execute tests for: New EDI mappings, new EDI connections</li><li>New EDI configuration changes such Certificate changes for trading partners etc.</li><li>Execute Vendors and Publishers integration related tests when there are change requests implemented in the ERP system or other connected applications and systems.</li><li>Prepare documentations &amp; manuals (internal &amp; external), work on release note documentation based on functionality changes / definitions for mappings</li><li>Provide VENDORS AND PUBLISHERS Trainings Sessions internally and externally</li><li>Collaborate with product owner, product manager, end to end team (depending on Vendor/Publisher engagement) Finance, Master Data Management and Procurement.</li></ul> Requirements: <ul><li>Bachelor’s or Master Degree in Applied Computer Science or similar</li><li>Minimum of 5 years’ experience in B2B EDI Integration area in an international environment</li><li>Vast knowledge of EDI messages and standards. Standards such as ANSI XI2, EDIFACT, JSON etc, messages such as 850,810,855, 856, ORDERS,INVOIC etc.</li><li>Vast knowledge of communication protocols like AS2, https, sftp</li><li>Good to have knowledge on API integrations, Cxml, XML, IDOC etc.</li><li>Good knowledge of SQL.</li><li>Strong analytical skills with good balance of conceptual and pragmatic thinking</li><li>Experienced EDI consultant, very good coordinator and organizer.</li><li>Efficient and customer-oriented worker with high quality awareness and goals</li><li>Working independently and well structured</li><li>Excellent communication skills and very good English Skills</li><li>Experience with ERP system / Navision preferable</li></ul>

Responsibilities : <ul><li>Build a work culture that embraces quality, safety and excellence in customer portfolio management and technical delivery</li><li>Drive and lead the service business by promoting and ensuring profitable growth across maintenance and repairs of the company’s equipment.</li><li>Launch and implement new and innovative service offerings and improved ways of working</li><li>Execute business development initiatives and improve customer-centricity, operational excellence, market share and profitability</li><li>Be part of a winning ANZ leadership team with a transformation agenda</li><li>Create meaningful relationships with other state directors within ANZ, regional functional heads and global leadership</li></ul> Requirements: <ul><li>Good track record of successful customer-facing leadership roles gained within service related industries, with sales and operational experience</li><li>Degree qualified in engineering, business, commerce or other relevant tertiary qualifications</li><li>Prior experience in sales and operational management with full P&amp;L responsibility</li><li>Skilled at strategic business planning, governance and project-management</li><li>Able to engage, motivate, build trust, inspire improvement, change and drive acceptance across ANZ teams to enable business growth.</li><li>Ability to navigate and influence peers and stakeholders through a matrix work environment</li></ul>

Overview: <ul><li>We are looking for a Head of Finance to oversee all Finance and Accounting operations.</li><li>Reporting to the Managing Director, the successful candidate will be responsible for overseeing the day to day accounting and financial management of the Company.&nbsp;</li><li>This role also holds accountability for budgeting and reporting on the financial performance to Senior Management.</li></ul> Responsibilities: <ul><li>Provide high quality accounting information that helps management in decision making over and above reporting on compliance issues</li><li>Work with the Senior Management team to grow the business, formulating Finance strategies and plans</li><li>Accompany the Corporate budgeting process and provide support to Heads and Managers during the exercise</li><li>Take responsibility for the Company cash management policies</li><li>Manage the Company policies regarding capital requirements, debt, taxation, equity, disposals and acquisitions, as appropriate.</li><li>Delivery of services while regularly benchmarking with international standards and applying best practices.</li><li>Managing the Internal and External Auditor relationship and ensuring the organisation is compliant with accounting standards</li></ul> Requirements: <ul><li>Bachelor Degree in Finance or Economics</li><li>CFA, ACCA or CIMA</li><li>Strong knowledge of applicable industry legislations</li><li>At least 10 years experience in a Senior Finance Management Role</li><li>Financial system experience and excellent knowledge of data analysis and forecasting models</li><li>Outgoing personality, result oriented and excellent team player</li><li>Demonstrated Team Leadership Experience</li><li class="ql-align-justify">Strong sense of Ethics</li></ul>

Role Description: <ul><li>As the Head of Engineering, you will be responsible for leading and developing a team to deliver low carbon and economic and scalable district heating and cooling solutions from early client engagement to operational delivery.</li><li>Responsible for creating, shaping, developing and functionally steering a responsive, high quality, cost-effective and value-adding technical solution that supports internal partners and external stakeholders.</li><li>Responsible for the personal development of colleagues’ talents and team culture that fosters performance excellence, entrepreneurship, integrated partnership orientation and innovation.</li></ul> Responsibilities: <ul><li>Lead the team to develop and deliver city wide / area wide heat and cooling network solutions including; technical, optimising techno-economic models and owning the benchmark financial offer (including customer tariffs).</li><li>Manage the technical solution through the governance process, ensuring that the solution and approach is commercially viable over its lifetime of operation.</li><li>Own all technical engineering capital cost decisions on projects in the portfolio. Portfolios have a heat capacity of up to 200 MW. CAPEX of portfolio £400 million.</li><li>Directly manage technical supply chain and budget (circa £1-2 million per annum) ensuring optimization and planning is in place.</li><li>Review, challenge and approve commercial assumptions and financial models related to technical solutions through matrix management.</li><li>Partner with Business Development to create account plan, city strategy, win strategy, bid develop.</li><li>Provide technical expertise to the Delivery team to influence the delivery approach, selection of supply chain and accountable for the technical specification and approval process.</li><li>Provide technical expertise and transfer knowledge related the systems design (including products) to guide Operations in setting up O&amp;M strategy and readiness that is fit for purpose.</li><li>Ensure our solutions are compatible with processes including commercial, operations, asset management, and legal requirements.</li><li>Own technical risks and provide mitigation and communicate control measures to Delivery, Sales and Operations teams and key stakeholders.</li><li>Ensure compliance with health and safety, regulations, technical integrity and quality, including required authority approvals.</li><li>Upskill teams to deliver best practice in technical and project management approach.</li><li>Create resource strategies that align within budgeting parameters, resource planning, forecasting and optimization.</li><li>Team leadership, with direct and project teams, leading through uncertainty and helping to bring structure to projects and teams.</li><li>Manage key stakeholders in your region – local authorities, government, educational sector, supply chain.</li><li>Provide leadership in the market and influence the industry and key drivers – policy consultations, technical guideline and standard consultations, etc.</li></ul> Requirements: <ul><li>High personal impact combined with distinct customer orientation, entrepreneurial spirit and business acumen.</li><li>Ability to translate technical requirements into commercial impact, and to identify and manage risks in changing and challenging environments.</li><li>Proven leadership skills – provide leadership to your team and others in the business.</li><li>Demonstrated experience and good understanding of Energy Project Development from commercial and technical point of view</li><li>Excellent presentation and communication skills internally and externally.</li><li>Able to influence key stakeholders including local authorities, developers, and energy partners.</li><li>Risk management –strong understanding of commercial and technical risks and how it impacts the business.</li><li>Good understanding of customer needs and customer types (local authorities, developers, commercial customers) and their drivers.</li><li>Solid understanding of heat network industry, market and future direction.</li><li>Excellent engineering skills with good understanding of commercial approach, risks and challenges.</li><li>Good knowledge of regulatory and legislative requirements.</li><li>Excellent stakeholder management skills.</li><li>Strong knowledge of zero carbon solutions and policy trends.</li></ul> Qualification and Experience: <ul><li>Engineering degree qualified</li><li>Team management experience</li><li>Chartership in engineering discipline - preferred</li><li>CIBSE CP1 Heat network consultant - preferred</li><li>Experience in energy sector</li></ul> Other Information: <ul><li>We are committed to promoting a diverse and inclusive community which offers great opportunities for people with diverse backgrounds and experiences.&nbsp;</li><li>We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients.</li><li>We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be.</li><li>As an organization with an increasingly agile workforce, we also support different ways of working, offering flexible working arrangements.</li><li>As a member of the UK Heat team, all employees are expected to take individual and collective professional responsibility for championing our Diversity and Inclusion agenda and to commit to continually developing personal understanding.</li></ul>

Role Description: <ul><li>Reporting to the Head of Finance, the Finance Manager will play a pivotal role in overseeing financial operations, managing budgets, and ensuring compliance with industry regulations.</li></ul> Responsibilities: <ul><li>Prepare accurate financial reports, conduct in-depth analysis, and provide strategic insights to the Head of Finance;</li><li>Collaborate with department heads to develop budgets, monitor performance, analyze variances, and ensure adherence to guidelines;</li><li>Supervise daily financial operations, implement internal controls, and optimize financial processes for efficiency;</li><li>Participate in negotiations, collaborate on marketing campaigns, conduct cost-benefit analysis, and develop pricing strategies;</li><li>Ensure compliance with industry regulations, coordinate audits, and identify/mitigate financial risks to maintain stability;</li><li>Monitor cash flow, prepare forecasts, and manage liquidity, implementing strategies for optimal cash reserves and liquidity;</li><li>Collaborate with cross-functional teams, resolve financial issues, and communicate financial information clearly to stakeholder.</li></ul> Requirements: <ul><li>Bachelor Degree in Finance or Economics.</li><li>CFA, ACCA or CIMA.</li><li>Strong knowledge of applicable industry legislations.</li><li>At least 5 years experience in a Financial Management Role.</li><li>Financial system experience and excellent knowledge of data analysis and forecasting models.</li><li>Outgoing personality, result oriented and excellent team player.</li><li>Demonstrated Team Leadership Experience.</li><li>Strong sense of Ethics.</li></ul>

Responsibilities: <ul><li>Responsibilities include assess supply chain status of products, planning/executing goods movements (production and inbound goods) also ensuring completeness and accuracy of SAP data.</li><li>Participate in the review/confirmation of the demand forecast; assess inventory level of all finished goods based on the demand forecast; oversee and/or validate inventory planning at the manufacturing sites.</li><li>Work closely with the 3PL to ensure timely receipt of shipments.</li><li>Mediate the resolution of any delays in having product available for sale</li><li>Prepare monthly inventory report, analyze and highlight projected inventory concerns based on Supply Plan.</li><li>Act as a contact for any planning/inventory availability issues with the plant manufacturing and supply team.</li><li>Provide oversight on all relevant product launch activities, and effectively manage internal and external stakeholders to ensure alignment on resource requirements.</li><li>Routinely collaborate with department head to achieve cross company alignment with respect to product supply risk and upside, inventory management through all downstream nodes Ensure continuity of supply for all products</li><li>Analyze and manage adequate inventory levels per guidelines, provide internal stake holders analysis of low and excess inventory items</li><li>Create, manage, and facilitate regular meetings, including the development of agendas, issue written minutes, and follow up on action items</li><li>Provide logistics support, as needed, including coordination and prioritization of planned shipments as well as shipment tracking</li><li>Inventory management and Logistics tracking including coordination with brokers for relevant deliveries.</li><li>Support data analysis for RFP’s – weekly, monthly and annual RFP’s.</li><li>Aid in analysis and review of 3 PL warehousing cost and other operational and logistical expenses.</li><li>Aid in process improvement mechanisms to enhance service level and inventory management.</li><li>Support serialization track and trace project.</li><li>Aid in process improvement mechanisms to enhance service and inventory.</li></ul> Requirements: Desired Skills: <ul><li>Highly analytical skills with strong problem solving ability utilizing minimal supervision</li><li>Excellent interpersonal skills ; team player ability to bridge strong working relationships across multiple disciplines</li><li>Ability to work in a global business culture</li><li>Excellent communication, verbal and written</li><li>Bachelor’s degree, preferably in supply chain, operations or related discipline.</li><li>Atleast 3 years of relevant experience in Supply Chain in pharmaceutical industry(preferred)</li><li>Demonstrated expertise with MS tools including Excel, Word, and Power Point. Expertise using SAP desirable.</li><li>Ability to manage large volume of spreadsheet data</li></ul>

Responsibilities: <ul><li>Develop and implement strategies for global sustainment of IT infrastructure and application services, ensuring that service levels and objectives are met across all regions and business units&nbsp;</li><li>Manage the delivery of IT services to meet the agreed service level agreements (SLAs) and operational level agreements (OLAs)&nbsp;</li><li>Ensure adherence to ITIL processes and standards to achieve operational excellence&nbsp;</li><li>Collaborate with regional and global IT teams, as well as external vendors and service providers, to ensure effective delivery of IT infrastructure services and support for all applications and&nbsp;</li><li>Systems in scope Continuously monitor and improve the quality of service delivered&nbsp;</li><li>Managing IT service delivery risks, ensuring that appropriate mitigation strategies are in place.&nbsp;</li><li>Managing IT service delivery budgets, ensuring that costs are controlled and aligned with financial goals.&nbsp;</li><li>Manage and oversee the infrastructure support team responsible for providing round the clock (RTC) support for business-critical infrastructure and applications&nbsp;</li><li>Ensure timely resolution of incidents, problems, and service requests within agreed SLAs&nbsp;</li><li>Develop and maintain an in-depth understanding of relevant business processes, associated applications and infrastructure.</li><li>Work closely with business stakeholders and application owners to ensure infrastructure environments are meeting business requirements.&nbsp;</li><li>Identify opportunities for optimization and automation of sustainment processes and drive implementation of best practices</li><li>Building a knowledge management culture, promoting a culture of knowledge sharing and collaboration, Monitoring and measuring knowledge management effectiveness on service&nbsp;</li><li>Delivery performance.&nbsp;</li><li>Lead a team of infrastructure professionals, providing guidance, mentorship, and support.</li><li>Manage, motivate, and grow the sustainment team members&nbsp;</li><li>Conduct regular team meetings, coaching sessions, and performance evaluations&nbsp;</li><li>Identify training needs and develop training plans to enhance team members skills&nbsp;</li><li>Foster a culture of innovation, customer-centricity, and continuous improvement&nbsp;</li><li>Build and maintain strong relationships with IT and Business stakeholders, MSPs, and product vendors.</li><li>Communicate effectively with stakeholders to manage expectations and address issues&nbsp;</li><li>Represent the Global IT Sustainment Services, India in meetings with business stakeholders and leadership team&nbsp;</li><li>Collaborate with other global IT teams to ensure alignment and consistency of IT services delivered to the business.&nbsp;</li></ul> Requirements: <ul><li>This role oversees a diverse team who deliver Infrastructure operations and IT Service management function, which includes managing the technology infrastructure, specifically&nbsp;</li><li>Focusing on areas such as Database (Oracle, MySQL, SQL, SAP HANA, Redshift), Wintel, Unix/Linux, Multi-Cloud (AWS/Google/Azure), Network (WAN, with expertise in routers), IT Service&nbsp;</li><li>Management (ITSM) tools, monitoring (Splunk, SolarWinds), and automation capabilities.&nbsp;</li><li>15+ years of experience in delivering similar infrastructure support projects for global customers, with expertise in Infrastructure technologies.&nbsp;</li><li>Possess an in-depth understanding and hands-on&nbsp;</li><li>Experience in the following areas:</li><li>Database: Proficient in managing and optimizing database systems, such as Oracle, SAP HANA , MySQL, Microsoft SQL Server, Postgres, Redshift or similar technologies.</li><li>Wintel: Expertise in Windows Server environments, including configuration, administration, and troubleshooting.</li><li>Unix: Strong knowledge of Unix/Linux systems, including shell scripting, system administration, and performance tuning.</li><li>Multi-Cloud: Extensive experience with cloud platforms such as AWS, Google Cloud, and Azure, including architecture, deployment, and management.</li><li>Network: Proficient in designing, implementing, and troubleshooting network infrastructure, including WAN technologies, protocols, and routers.</li><li>Patch Management: Experience with patch and vulnerability management and related tools like Qualys.</li><li>Extensive experience in managing desktop environments, including experience with desktop operating systems (Windows, macOS), hardware, and peripherals.&nbsp;</li><li>Familiarity with desktop management tools and technologies, such as Microsoft System Center Configuration Manager (SCCM) or similar solutions.</li><li>Implement and manage ITSM processes and tools such as ServiceNow to streamline incident management, change management, problem management, and service request fulfillment.</li><li>Implement and enhance monitoring capabilities using tools like Splunk, SolarWinds, Tivoli, or other relevant monitoring tools to ensure proactive monitoring and alerting of infrastructure and applications.</li><li>Familiarity with automation tools and scripting languages.</li><li>Proven track record of managing complex infrastructure support projects, ensuring successful delivery with a focus on meeting or exceeding SLAs and OLAs.&nbsp;</li><li>Experience in collaboration with stakeholders to develop and implement infrastructure strategies aligned with business objectives.&nbsp;</li><li>Evaluate emerging technologies and trends to drive continuous&nbsp;</li><li>Improvement and innovation in infrastructure operations.</li><li>Experience with ITIL best practices, including incident, problem, and change management.&nbsp;</li><li>Certifications in the relevant areas preferred.&nbsp;</li><li>Experience in managing and developing large teams of skilled infrastructure professionals, with a focus on engagement, productivity, continuous improvement, and innovation.&nbsp;</li><li>Strong communication and collaboration skills, with the ability to work effectively with stakeholders, technical support teams, and vendors.</li><li>The role requires a bachelor’s degree in computer science, Information Systems, or related fields. Masters degree preferred.&nbsp;</li><li>Strong background in the consumer goods industry, with deep understanding of relevant business processes and technologies.&nbsp;</li></ul>

Role Description: <ul><li>Our client is a leading European exchange with a unique federal model across the Belgium, Dutch, French, Irish, Norwegian, Portuguese markets.</li><li>Theyre currently looking for a head of sales to help them develop their board portal solution and expand their product into new countries.</li><li>Their solution is present in Amsterdam, Brussels, London and Paris with every day over 200,000 users securely accessing their meeting documents and attending meetings - anytime, anywhere and on any device.&nbsp;</li></ul> Responsibilities: <ul><li>Supervise the entire Sales, Account Management and Partnerships activities for our client.</li><li>Create and animate three different yearly roadmaps on (i) Sales, (ii) Account Management and (iii) Partnerships and place the same emphasis on hunting and farming responsibilities.</li><li>Build specific, sector-oriented knowledge for the product. Identify market developments and translate them into sales activities when possible (outbound).</li><li>Be the driving force of Business Development in all geographies, for instance on distribution channels, partnerships, product integration opportunities etc.</li><li>Be the acting Head of Sales in The Netherlands in addition to the global role of Head of Sales &amp; Marketing.</li><li>Handle key accounts in the country (especially in the public sector).</li><li>Keep an eye on current competition and new market entrants.</li><li>Ensure that the service/product is successfully delivered to the client and communicate with the client to fix potential issues.</li><li>Interact with internal stakeholders to ensure that the value proposition of your product/service is comprehensive to notably generate cross-selling opportunities</li><li>Liaise with the Marketing department to ensure an optimal cooperation in bringing commercial success</li><li>Feed the product team with customer insights that will help drive product innovation/discovery.</li><li>Manage (re)tender processes, with a strong focus on The Netherlands.</li><li>Establish sales objectives by forecasting and developing annual sales quotas for all territories.</li></ul> Requirements: <ul><li>At least 10 years of experience, working in a SaaS/IT environment.</li><li>Experience in managing a team and excellent team player.</li><li>Strong commercial drive and client-focus mindset, excellent knowledge of sales in various roles.</li><li>Results oriented and pragmatic attitude.</li><li>Strong presentation, selling and negotiating skills.</li><li>Ability to translate technical language for non-technical people.</li><li>Strong analytical skills.</li><li>Able to work either with strong autonomy in an organised manner and as a team.</li><li>Able to work in an autonomous and organized manner.</li><li>Fluent in Dutch and English.</li><li>Keep track of performance data, enforce desired ways-of-working, coach, train and report on commercial KPI’s.&nbsp;</li><li>We expect the Head of Sales &amp; Marketing to be a driving force in the Management Team of the business and a critical support for the Managing Director.</li><li>We have an intercultural environment where people that are eager to learn and to get things done can thrive and grow.</li></ul>

Role Description: <ul><li>The Head of Business Development (BD) for London is a management role within the UK Heat business responsible for developing the growth strategy with the Regional Director in order to deliver on collaborative targets.</li><li>The Head of BD will need to build and coach a team of great forming sales and business development people, working with marketing, commercial and engineering professionals to deliver a growing pipeline of high-quality project opportunities.&nbsp;</li><li>This role encompasses the entire go to market journey for our client&nbsp;in London, to develop new low carbon heating and cooling infrastructure and realise our vision for clean heat in the city.</li><li>This senior role is responsible from early stakeholder engagement, right through to bidding, closing contracts and realising up-sell value opportunities.&nbsp;</li><li>You will ensure that we have a fascinating win strategy for every meaningful project and that the business is organised effectively around them.</li><li>You will be dynamic, proactive, creative and diligent – happy to unpick detailed situations and use data and emotion to deliver a powerful and simple narrative to customers.&nbsp;</li><li>You will also build an external profile, engaging with potential clients and other stakeholders in our strategic locations and leading early bids, partnerships and initiatives to build momentum in the city.&nbsp;</li></ul> Responsibilities: <ul><li>Devising and executing the business case and sales strategy for the London portfolio and the networks within it, based on an understanding of our client&nbsp;Heat UK objectives and our customer’s needs.&nbsp;</li><li>Driving high quality market and sales propositions and fascinating win strategies to identify and address barriers, drive innovation in routes to market and promote our client as a partner of choice.&nbsp;</li><li>Directly managing a small team of BD and sales professionals pursuing major district heat opportunities where the counterparty is typically a heat source (utility or industrial) private developer, housing association or Local Authority.&nbsp;&nbsp;</li><li>Individually leading bids when required, as well as reviewing and contributing to difficult bids and proposals.&nbsp;&nbsp;</li><li>Owning and reporting on performance against targets to the Regional Director for London, with strong project management of pipeline and use of CRM.</li><li>Ensuring strong alignment with commercial, engineering, legal and marketing teams, and supporting in resource and capacity planning.&nbsp;</li><li>Recommending decision and approving projects to progress through the sales pipeline based on their individual merits.</li></ul> Requirements: <ul><li>Proven leadership and management skills – provide leadership to your team and others in the business.&nbsp;</li><li>Understanding and experience of public sector procurement processes and Local Authorities ways of working and governance would be preferred&nbsp;&nbsp;</li><li>Understanding of regeneration programmes, real estate development and property would be preferred&nbsp;</li><li>High personal impact combined with distinct customer orientation, entrepreneurial spirit and business acumen.&nbsp;</li><li>Excellent presentation and communication skills internally and externally.&nbsp;</li><li>Able to influence key stakeholders including local authorities, developers, consultants, and energy partners.&nbsp;</li><li>Risk management – strong understanding of commercial and technical risks and how it impacts the business, and how commercial levers can be pulled to create attractive propositions&nbsp;</li><li>Good understanding of customer needs and customer types (local authorities, developers, commercial customers) and their drivers.&nbsp;</li><li>Ability to pick up technical product understanding from engineering colleagues and to discuss high level technical issues with potential clients (or engineering background)&nbsp;</li><li>Knowledge and interest in zero carbon solutions and policy trends, regulatory and legislative requirements.</li></ul> Qualifications and Experience&nbsp; <ul><li>Educated to degree level or equivalent.&nbsp;</li><li>Proven sales / business development track record in growing revenues/ client base/ product lines, in an energy or infrastructure related field.&nbsp;&nbsp;</li><li>Team management experience.&nbsp;&nbsp;</li><li>Building long-term relationships with new and existing customers through external networking and events as well as personal profile.&nbsp;</li></ul>

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738 head of service operations Jobs found

Head of Service Operations

Business Consultant - EDI

Service Director

Head of Finance

Head of Engineering

Finance Manager

Supply Chain Manager

Associate Director - Lead Sustainment, infrastructure Operations & Service Management

Chief Revenue Officer (SaaS)

Head of Business Development

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738 head of service operations Jobs found

Head of Service Operations

Business Consultant - EDI

Service Director

Head of Finance

Head of Engineering

Finance Manager

Supply Chain Manager

Associate Director - Lead Sustainment, infrastructure Operations & Service Management

Chief Revenue Officer (SaaS)

Head of Business Development

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