Technical Delivery Manager (L3 Production Support) - VP2

Financial Reporting and Accounting Lead

Client Advisor

Boutique Head

Regional Sales Manager

Strategic Sourcing Analyst III

GPS (Global Product Support) Engineer

Hybrid Bonding Technology Development Engineer

International Customer Service Associate

Account Executive

Responsibilities: <ul><li>Act as the focal point of contact for technical resolutions while managing the incident, problem and knowledge management processes for the applications in scope.</li><li>Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues.</li><li>Manage 3rd party product vendors and integration partners to ensure application code fix deliveries are timely and good quality.</li><li>Design appropriate metrics for reporting on key performance and quality indicators.</li><li>Test, maintain and recommend software improvements to ensure strong functionality and optimization.</li><li>Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.</li><li>Work with business stakeholders to manage and prioritize the overall book of work in terms of problem remediation.</li><li>Contribute to improvement initiatives relating to methods, tools, people,architecture, project management and governance.</li></ul> Requirements: <ul><li>Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous.</li><li>At least 6 years’ experience in relevant Banking applications / Information Technology.</li><li>Proficient in IBM AS400 platform, RPG, COBOL, CL programming.</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC) or AGILE.</li><li>Well-versed in service management or production support’s process flow and cycle.</li><li>Experience leading a small team and providing guidance to junior developers.</li><li>Knowledge of Silverlake’s banking software suite is an added advantage.</li></ul>

Responsibilities: <ul><li>Supervise the general accounting of the business unit, providing leadership, mentorship to colleagues, and fostering a collaborative work environment to drive performance and professional development.</li><li>Oversee daily financial data entry in the ERP system, ensuring accuracy and completeness.&nbsp;</li><li>Prepare and post journal entries and manage general ledger account reconciliations to maintain financial integrity.</li><li>Lead the monthly, quarterly, and annual closing processes, ensuring all financial activities are accurately captured. Prepare detailed financial data for management review and facilitate necessary adjustments.</li><li>Analyze balance sheet and income statement accounts, providing insightful variance analysis and reports that deliver actionable insights for informed decision-making.</li><li>Review and present financial reports to ensure compliance with accounting standards and local regulations. Collaborate with cross-functional teams to integrate financial data and streamline reporting processes.</li><li>Contribute to the development and implementation of policies and procedures for the general accounting function, ensuring alignment with the company’s financial goals and risk management strategies.</li><li>Develop ad-hoc reports and support special projects, such as financial data analysis and process improvements.</li><li>Lead the annual budgeting of SGA and COS departments costs and help providing insightful data for an accurate forecast.</li><li>Provide support on Annual Statutory Audit of the financial statements, as well as support for tax and transfer price documentation.</li></ul> Requirements: <ul><li>Bachelor’s degree in finance, accounting, Business Administration or a related field</li><li>4 - 7 years of relevant experience with general accounting.</li><li>Strong analytical skills with the ability to interpret financial data and generate reports.</li><li>Excellent attention to detail and ability to work under tight deadlines</li><li>Proficiency with Microsoft Office Suite</li><li>Familiarity with financial software and Oracle, Hyperion</li><li>Solid regional accounting knowledge (i.e., US GAAP and IFRS)</li><li>Fluency in English both spoken and written, is required.</li><li>Preferred qualifications and experience:</li><li>Master’s degree in a relevant field or Chartered Accountant designation</li></ul>

Responsibilities: <ul><li>Engage with potential customers on frequent basis to maintain relationship and generate opportunities for sale.</li><li>Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment.</li><li>Develop and maintain relationship and network with competitors to leverage leading practices &amp; learning to improve store level processes.</li><li>Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings.</li><li>Manage customer queries and complaints as per the company guidelines.</li></ul> Requirements: <ul><li>2–4 years of retail sales experience, preferably in luxury retail, jewellery, fashion, watches, or premium lifestyle brands, with strong customer engagement and sales skills.</li><li>Proven ability to achieve sales targets by understanding customer needs, recommending suitable products, and delivering an exceptional end-to-end shopping experience.</li><li>Experience in retail store operations, including stock management, visual merchandising, inventory control, billing, and adherence to store SOPs.</li><li>Strong customer service and relationship management skills, with the ability to handle customer queries, resolve complaints, and build long-term customer relationships while maintaining high service standards.&nbsp;</li><li>A Bachelors degree (Graduation) is mandatory and is an essential eligibility criterion for candidates applying for this position.</li></ul>

Responsibilities: <ul><li>Develop and seek approval on the manpower norms for the store with the ABM</li><li>Develop and implement reporting &amp; review mechanisms to track operational performance and ensure course correction</li><li>Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met</li><li>Ensure pay-out of the incentive schemes to the store staff as per individual performance with coordination from the relevant teams and escalate appropriately if needed</li><li>Conduct training need analysis in the store and nominate staff to undergo re-training when required</li></ul> Requirements: <ul><li>8–10 years of luxury retail experience, including 4–5 years in a Store Manager or equivalent leadership role, with a proven track record of achieving sales and business targets.</li><li>Strong experience in driving store operations, including sales planning, inventory management, visual merchandising, compliance, financial controls, and overall store profitability.</li><li>Proven leadership and people management skills, with experience in hiring, coaching, training, performance management, succession planning, and leading high-performing retail teams.</li><li>Excellent customer relationship and stakeholder management skills, with the ability to handle VIP customers, resolve escalations, execute customer engagement initiatives, and collaborate effectively with cross-functional teams.&nbsp;</li><li>A Bachelors degree (Graduation) is mandatory and is an essential eligibility criterion for candidates applying for this position.</li></ul>

Responsibilities&nbsp;<ul><li>Lead, coach, and mentor a team of Territory Sales Executives (TSE) to enhance performance and drive results.&nbsp;</li><li>Establish and maintain strong relationships with key customers and their senior level management to ensure our sales team is in a favourable position to succeed.&nbsp;</li><li>Track sales activities to determine sales progress and suggest improvements.&nbsp;</li><li>Monitor market trends, customer behavior, and competitor activity to refine strategy and uncover new opportunities.&nbsp;</li><li>Assist in customer reviews.&nbsp;</li><li>Ensure we have presence at distributor events.&nbsp;</li><li>Spend time with each TSE visiting key customers.&nbsp;</li><li>Recommend and implement improvements to achieve sales goals. </li><li>Resolve problems quickly to create positive customer experiences.&nbsp;</li><li>Use Salesforce to ensure KPI’s are met and customer data is up to date.&nbsp;</li><li>Hold bi-weekly meetings via Teams with your direct reports.&nbsp;</li><li>Collaborate cross-functionally with operations, marketing, product planning, and engineering to deliver customer-focused solutions and portfolio growth.</li></ul>&nbsp;Requirements&nbsp;<ul><li>5+ years of sales experience supporting 2-step HVACR wholesale distribution, MRO, Plumbing channels, or other technical sales/market experience. </li><li>Proven ability to lead high-performing sales teams and achieve sales targets. </li><li>Proven success in developing customer relationships and driving sales growth. </li><li>Excellent communication, presentation, and negotiation skills.</li><li>Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) and CRM tools (Salesforce preferred). </li><li>Strong organizational, time management, and decision-making abilities. </li><li>Ability to manage multiple priorities in a fast-paced environment. </li><li>Resilience under pressure and sound judgment on when to escalate issues. </li></ul>

Responsibilities: <ul><li>Focal point of all supply chain initiatives associated with NPD for assigned product lines.</li><li>Develop &amp; implement all integrated supply chain activities for New Product Introduction.&nbsp;</li><li>Fully understand new project background information, including project footprint plan, project commercial information in terms of sample/ramp up/MP schedule and cost target, BOM components technical requirement and etc.&nbsp;</li><li>Develop strategic vision for supply base at conception phase of new products.</li><li>Improve time to market including quotation and sampling activities, driving material standardization,&nbsp;</li><li>Arrange RFQ, analyze and organize SSR meeting to award business based on cost, lead time, core competency, and location.</li><li>Ensure vendor quoted costs meet BOM cost Landing Zone targets. Work with commodity management team and should cost team to achieve the target.</li><li>Design first-time-right supply chains for new products / platforms during development phase</li><li>Promote Dual Source and Localization in new project phase.&nbsp;</li><li>Work with commodity management to leverage supplier capabilities and improve collaboration among company and supply base</li><li>Improve overall service from Procurement to Internal customer e.g. project managers and project core team members.&nbsp;</li><li>Provide strong support for company manufacturing plant(s) for NPI.&nbsp;</li><li>Holds Voice of Customer Sessions with internal customers and utilizes feedback to improve team performance and supply base service.&nbsp;</li><li>Complete special projects as directed by regional or global management.</li></ul> Requirements: <ul><li>6+ years’ experience in NPD Sourcing or project management role.</li><li>Proven Experience in New Product Introduction as a sourcing analyst in a global company is preferred</li><li>Experience in sourcing mechanical components such as stamping, molding, diecasting, machining, and electronics components such as PCB, PCBA, cable. Technical understanding of these commodities is required.</li><li>Education: Bachelor level degree in Business, Supply Chain, Sourcing/ Procurement or related field. Advanced degree a plus.</li><li>Strong communication skills both written and verbal English.</li><li>Self-motivated individual with a positive attitude, able to work well with international teams and individuals.</li><li>Strong analytical skills, comprehensive and logic thinking.&nbsp;</li><li>Demonstrated negotiation skills.</li><li>Proficient in MS office suite; advanced Excel, Power point.</li><li>Lean PD experience is a plus.</li><li>Previous SAP experience or training a plus.</li></ul>

Responsibilities: <ul><li>Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.&nbsp;&nbsp;</li><li>Participate in or own first chamber Build &amp; Test in Apps lab. Solve issues, or work with Engineering to address issues identified.&nbsp;</li><li>Work with Manufacturing to develop procedures and participate (if required) on New Product final test</li><li>Partner with Quality &amp; Reliability (Q&amp;R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed</li><li>Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)</li><li>Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required</li><li>Collect process and qualification data to create product Best Known Methods (BKMs)</li><li>Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping</li><li>Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations</li></ul> Requirements: <ul><li>More than 5 years of relevant equipment experiences in the semiconductor industry</li><li>Strong understanding of Vacuum chambers used in PVD or CVD, wet cleans products as well as hands-on skills in Electro mechanical semiconductor assemblies</li><li>Excellent communication and interpersonal skills</li><li>Confident in liaising with internal and external stakeholders of various seniorities</li></ul>

Responsibilities: <ul><li>Design, collect data, analyze, and compile reports on difficult process engineering experiments. Measure film and surface properties, and interpret data.&nbsp;</li><li>Optimize process to push product performance to HW limit.</li><li>Generate innovative ideas to tackle challenges in hybrid bonding enablement. Guide engineering on prototyping. Perform hardware characterization on a variety of difficult systems.</li><li>Implement new technology, products, and analytical instrumentation.</li><li>Troubleshoot complex problems, perform root cause analysis, and resolve a variety of difficult process engineering issues.</li><li>Generate internal documentation for products, presentations, and technical reports.</li><li>Communicate and engage with customers to resolve complex process engineering issues or concerns, under limited supervision.</li><li>Identify, select, and partner with vendors and suppliers.</li><li>Serve as a resource for junior colleagues; lead project teams, as needed</li></ul> Requirements: <ul><li>Bachelor’s degree in a related field. Higher education is a bonus.</li><li>3-7 years of related experience .</li><li>Demonstrates conceptual and practical expertise in complex problem solving.</li><li>Innovative &amp; can think out of the box. Passionate on going through iterative process/hardware development testing &amp; learning cycles.</li></ul>

Responsibilities: <ul><li>Provides dedicated support to International shippers, primarily supporting US operations, ensuring a seamless customer experience.</li><li>Analyzes and resolves Preferred account issues, taking full end-to-end ownership of each case until final resolution.</li><li>Focuses on First Call Resolution by effectively navigating systems, identifying root causes, and coordinating solutions across functions.</li><li>Builds and maintains strong relationships with internal partners (e.g., Billing, Delivery Information, Operations, Brokerage) to facilitate timely and effective issue resolution.</li><li>Develops and maintains trusted relationships with external customers through a strong customer-focused approach and proactive communication.</li><li>Connects the dots across processes, systems, and teams to identify gaps, prevent repeat issues, and drive sustainable solutions.</li><li>Demonstrates out-of-the-box thinking when resolving non-standard or complex customer scenarios.</li><li>Maintains a strong customer advocacy mindset, balancing internal requirements with external customer expectations.</li><li>Makes outbound calls and follow-as needed to ensure clear communication and customer satisfaction throughout the resolution process.</li></ul> Requirements: <ul><li>High school diploma, GED, or international equivalent</li><li>Strong English oral and written communication skills, with the ability to communicate clearly with both internal and external customers</li><li>Strong problem-solving and analytical skills, with the ability to think holistically across end-to-end processes</li><li>Proven customer focus, with the ability to build and maintain effective working relationships with customers and internal stakeholders</li><li>Ability to navigate multiple systems and tools efficiently</li><li>Demonstrated ownership mindset and accountability for results</li><li>Previous customer service experience</li><li>Experience supporting International or US-based operations is an asset</li></ul> Additional Comments: <ul><li>The role will be based in Chennai.</li><li>US working hours required</li></ul>

Responsibilities:&nbsp; <ul><li>Build and sustain trusted customer relationships by identifying customer needs and delivering value-based solutions.&nbsp;</li><li>Manage opportunities and pipeline with discipline, including qualification, progression, forecasting, and follow-through to achieve revenue targets.&nbsp;</li><li>Apply consultative selling techniques to align customer requirements with company products and solutions.&nbsp;</li><li>Build credibility with customers by sharing technical, product, and market knowledge throughout the sales process.&nbsp;</li><li>Communicate clearly and persuasively through customer discussions, proposals, and presentations.&nbsp;</li><li>Use CRM and sales tools consistently to maintain accurate account, pipeline, and forecast information.&nbsp;</li></ul> Requirements: <ul><li>Five (5) or more years of experience in B2B or technical sales roles, specifically in the HVAC/R industry</li><li>Consultative selling and opportunity management skills.&nbsp;</li><li>Ability to identify customer needs and tailor solutions.&nbsp;</li><li>Strong written, verbal, and presentation communication skills.&nbsp;</li><li>Disciplined use of CRM tools to manage pipeline, forecasts, and account activity.&nbsp;</li><li>Legal authorization to work in the country of employment (Australia) – sponsorship will not be provided.&nbsp;</li></ul>

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96 help customers Jobs found

Technical Delivery Manager (L3 Production Support) - VP2

Financial Reporting and Accounting Lead

Client Advisor

Boutique Head

Regional Sales Manager

Strategic Sourcing Analyst III

GPS (Global Product Support) Engineer

Hybrid Bonding Technology Development Engineer

International Customer Service Associate

Account Executive

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96 help customers Jobs found

Technical Delivery Manager (L3 Production Support) - VP2

Financial Reporting and Accounting Lead

Client Advisor

Boutique Head

Regional Sales Manager

Strategic Sourcing Analyst III

GPS (Global Product Support) Engineer

Hybrid Bonding Technology Development Engineer

International Customer Service Associate

Account Executive

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.