Customer Quality Engineer

Financial Analyst - FP&A

Maintenance Technician

Account Executive

Territory Sales Executive

Manager, Recovery Agency Attorney Support

CEO Executive Assistant

Strategic Accounts Manager

Strategic Account Executive

Responsibilities: <ul><li>Quality point of contact for Global strategic customer accounts.</li><li>Leads Quality / Reliability interactions with the customer, including regular communication and escalations.</li><li>Provide the Voice of the Customer feedback with product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Provides internal and external technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, DPPM, cost of poor quality and drive timely resolution.</li><li>Influences without authority in efforts to achieve a robust 5D/8D response within agreed upon timeline.</li><li>Prepare comprehensive failure analysis reports that clearly communicate findings to both technical and non-technical stakeholders.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and uses an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned global strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.</li><li>Supports RMA team functions for disposition of non-conforming products.</li><li>Frequent OEM customer contract manufactures onsite investigations within Vietnam and Southeast Asia as needed to review company product, application use case, problem solve and provide solutions</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design qualifications and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.</li><li>Ensures compliance with company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing DDN strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Acts as a liaison between company and the customer for Product Change Notifications and other contractual obligations.</li><li>Regularly conduct reviews with key customers regarding DDNs quality reliability performance.</li><li>Travel within Asia is required to work closely at customer onsite locations and other company locations, including overnight and multi-day trips.</li></ul> Requirements: <ul><li>Bachelor’s Degree with engineering technical focus.</li><li>Minimum 5+ years quality reliability and manufacturing experience working in a regional/global capacity.</li><li>Failure analysis expertise: plan, perform effective and efficient investigations using structured approaches such as fault trees to identify root cause and corrective actions.</li><li>Customer interface quality reliability experience in data center interconnect technology.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive improvement initiatives.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use Lean Six Sigma,8D methodology, Design of Experiments (DOE), Statistical Process Control (SPC), Process Capability (CpK) techniques, Gage R&amp;R and experience with application FMEAs.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>Experience in core processes at component level including stamping, molding, plating, and next level assembly such as surface mount technology (SMT), press fit operations, system integrations and product testing.</li></ul>

Responsibilities: <ul><li>Ensure period end reporting correctly reflects BU results and HFM reporting&nbsp;</li><li>Prepare the monthly results to SSEA team for consolidated financial statements</li><li>Review of business activities, calculation, set up and posting of accounting journals in accordance with journal policy and support for management accounting in the same.</li><li>Prepare and review of Balance Sheet accounts reconciliations.</li><li>Prepare financial reports, flux analysis and other general accounting duties as required.</li><li>Prepare financial statement as per Indian accounting standards and ensure timely completion of Statutory audit without adverse remarks.</li><li>Support SSEA team with queries relating to India business.</li><li>Participate in meetings to identify and implement process improvements.</li><li>Ensuring compliance with internal controls</li><li>Keeping track of the transactions and monitoring accounts to ensure that ageing is up to date.</li><li>Analyzing vendor aging reports to pay all invoices in a timely manner and works to build sustainable processes between Accounts Payable, the supplier and internal customers.</li><li>Resolving vendor inquiries in a professional manner in a high-demanding environment.</li><li>Working with supply chain team to co-ordinate the sales details and process sales invoice in system. Also, perform revenue recognition activities to ensure the control in place.</li></ul> Requirements: <ul><li>CA or relevant degrees in Accounting or Finance.</li><li>5-8 years of relevant work experience</li><li>Excellent communication skills (written and verbal); fluent in English</li><li>Detail-oriented with a high sense of urgency and exceptional organizational skills</li><li>Excellent interpersonal and conflict management skills with the ability to operate with a global team, customer service, and leadership mentality</li><li>Ability to effectively lead, manage, and prioritize multiple projects, while operating in a fast-paced, complex global organization with shifting schedules and priorities</li><li>Solid working experience and knowledge of SAP, BI tools and office software</li></ul>

Responsibilities: <ul><li>Perform evaluations and/or analyze unique problems that are new to equipment.</li><li>Perform predictive maintenance by analyzing routine failures and determining adjustments and repairs that need to be made.</li><li>Perform training as needed to Lower level Maintenance Techs on troubleshooting and repair techniques utilized with equipment</li><li>Perform specified preventative maintenance on production equipment to prevent equipment downtime.</li><li>Monitor equipment operations to ensure proper usage.</li><li>Construct and/or assemble new equipment</li><li>Troubleshoot equipment failures and repair as needed</li><li>Perform specified preventative maintenance on production equipment to prevent equipment downtime</li><li>Perform Lock Out / Tag Out requirements.</li><li>Work from blueprints, manuals, sketches and verbal instructions.</li><li>Help repairing on hydraulic, pneumatic and electromechanical systems.</li><li>Perform other duties as assigned or necessary to meet business conditions or changes.</li><li>Adheres to quality and safety systems or maintenance of quality and safety standards.</li></ul> Requirements: <ul><li>Good communication skills, both oral and written</li><li>Min 1-3 years experience in manufacturing.</li><li>Ability to work independently</li><li>Must have good or corrected eyesight to insure quality of work</li><li>Ability to lift and carry 25 kg frequently</li><li>Ability to crouch, crawl, climb ladders, and work at various heights</li><li>Good basic math skills</li><li>Good mechanical aptitude, and troubleshooting ability</li><li>Must have a valid drivers license</li></ul>

Responsibilities: <ul><li>Drive year-over-year sales growth within the assigned North Italy territory</li><li>Develop and execute strategic sales plans for residential HVAC OEM customers</li><li>Build and maintain strong relationships with key decision makers across customer organisations</li><li>Identify new business opportunities and grow existing accounts</li><li>Promote sustainable and low-GWP refrigerant solutions (e.g. CO2, R290, A2L)</li><li>Collaborate with internal teams across sales, engineering, and product management</li><li>Maintain accurate pipeline management, forecasting, and reporting</li><li>Deliver customer presentations and value-based selling approaches</li><li>Manage full sales lifecycle from prospecting through to deal closure</li></ul> Requirements: <ul><li>Proven experience in sales, account management, or business development</li><li>Experience within HVAC, refrigeration, or residential heating/cooling markets preferred</li><li>Strong commercial acumen and ability to manage complex sales cycles</li><li>Ability to develop and execute territory and account strategies</li><li>Excellent communication and stakeholder management skills</li><li>Ability to work across different cultures and manage regional accounts</li><li>Fluency in English and Italian preferred</li></ul>

Responsibilities: <ul><li>Execute the strategy defined by the Strategic Account Executive across assigned regional customer locations and branches.</li><li>Develop and maintain strong relationships with local and regional distributors within the territory.</li><li>Coordinate closely with Enterprise Account Teams to ensure effective coverage of strategic and large enterprise accounts.</li><li>Support and engage key wholesale partners and their branch networks through training, business development, and activation initiatives.</li><li>Deliver product training and technical support across distributor branches and contractor networks.</li><li>Work directly with contractors as key influencers in the sales process, ensuring they are equipped to specify and promote our solutions.</li><li>Implement channel strategies to drive revenue growth and increase market share through distribution partners.</li><li>Negotiate and manage local agreements, pricing structures, and performance metrics with distributors.</li><li>Conduct regular business reviews with partners to track performance and identify growth opportunities.</li><li>Ensure strong alignment and communication between all stakeholders across the value chain.</li><li>Promote client full portfolio, including compressors, controls, electronics, monitoring solutions, and related technologies as part of a complete customer offering.</li><li>Maintain accurate sales activity, pipeline, and account information within Salesforce CRM.</li><li>Travel extensively within the assigned territory to support customers, distributors, and contractors.</li></ul> Requirements: <ul><li>Technical qualification, degree, HNC/HND, apprenticeship, or equivalent experience in Refrigeration, HVAC, Mechanical Engineering, Electrical Engineering, or a related discipline.</li><li>Minimum of 5 years experience in technical sales, application engineering, business development, or channel sales.</li><li>Strong technical understanding of HVAC/R systems, including compressors, controls, electronics, and related solutions.</li><li>Proven experience working with distributors, wholesalers, contractors, and installation partners.</li><li>Excellent communication, relationship-building, and stakeholder management skills.</li><li>Strong commercial acumen with the ability to influence and negotiate effectively.</li><li>Ability to work independently while collaborating effectively within a matrix organization.</li><li>Proficiency in Salesforce or equivalent CRM systems.</li><li>Full UK driving licence and willingness to travel extensively.</li></ul> Preferred Qualifications and Experience: <ul><li>Experience working with enterprise-level customers and complex account structures.</li><li>Previous experience within the HVAC/R, refrigeration, building services, or industrial solutions sectors.</li><li>Exposure to regional or national sales environments.</li><li>Understanding of contractor influence models and specification-driven sales processes.</li><li>Experience delivering technical product training and supporting channel partner development.</li></ul>

Responsibilities: <ul><li>Act as Owners: Lead a project that directly connects with Suppliers and Internal Stakeholders customers every day, impacting our business’operational success and growth.</li><li>Monitor compliance with external site access request (i.e. requestor utilizing personal email address and business group emails, etc.).</li><li>Complete JIRA ticket tracking. Provide on-going JIRA ticket/Power Platform support, and direction to internal/external SharePoint and Power Platform users.</li><li>Relate and Inspire: Cultivate an environment across teams to build strong partnership and have a strong sense of one SYF team</li><li>Ensure appropriate risk for the business – certifying site users and suppliers are familiar with, and understands the importance of following operating instructions, including compliance requirements</li><li>Directly partner with Suppliers to :</li><li>Communicate clearly SYF process expectations, developing action plans relative to identified process deficiencies.</li><li>Support suppliers in addressing controls end to end, conducting root cause analysis and defect closure with suppliers including compliance requirements</li><li>Serve as suppliers’ initial point of contact with respect to projects, SharePoint access, Power Platform workflows and End user testing, technical inquires.</li><li>Project management – initiating, planning, and executing on key business initiatives</li><li>Communicate process results, issues, risks, opportunities, and trends effectively and in a timely manner, to managers/leadership team.</li></ul> Requirements: <ul><li>Ability to work cross-functionally with our internal and external resources to develop project deliverables</li><li>Including hands-on Power Apps development with validated examples of prior builds/solutions</li><li>Excel skills, including VLOOKUP/XLOOKUP, complex formulas, creating and maintaining pivot tables, and the ability to analyze and interpret data to inform decisions.</li><li>SharePoint administration duties</li><li>Hands on experience in Project Management execution, able to handle &amp; Lead multiple projects concurrently</li></ul>

Responsibilities: <ul><li>Organizes complex and specific travel plans, itineraries, and agendas; creates documents for meetings involving travel; </li><li>Manages an incredibly busy calendar of appointments; completes expense reports; writes and prepares correspondence that is occasionally confidential; and completes other administrative tasks for the CEO.&nbsp;</li><li>Organizes, plans, and makes sure the CEOs schedule is followed. Creates mutually beneficial opportunities for direct access to the CEOs time and office.</li><li>Communicates directly, and on behalf of the CEO, with Board members, staff, and others, on matters related to CEOs operational efforts.</li><li>Become the primary point of contact for all internal and external stakeholders on all issues involving the CEO, even those that are very private or important. </li><li>Establish priorities and choose the best course of action, recommendation, or response, using your judgment to take the CEOs style and organizational policy into account.</li><li>Set priorities for questions and requests while resolving problems; make decisions and suggestions to enable smooth daily interactions.</li><li>Researches, establishes goals and follows up on all issues and requests for information that are sent to the CEO, even those that are private or delicate. </li><li>Decides on a suitable course of action, referral, or response.</li><li>Provides the foundation for effective communication between the CEOs office and internal divisions; exemplifies leadership to keep senior management staffs credibility, trust, and support.</li><li>Maintains keeping the CEO well-informed of impending obligations and responsibilities and follows up accordingly. </li><li>This requires tight collaboration and effectiveness.</li><li>Establishes relationships that are essential to the organizations performance and oversees a range of special projects for the CEO, some of which may have an influence on the organization.</li><li>Completes crucial projects with a hands-on approach, including drafting acknowledgment letters, personal correspondence, and other duties that help the CEO operate the business efficiently.</li><li>Coordinating internal resources with outside providers will ensure seamless project execution.</li><li>Utilize risk management techniques to reduce project risks.</li><li>Maintain communication with the client and any additional relevant parties.</li><li>Establishing and ensuring the execution of efficient project communication plans.</li><li>Maintain track of customer satisfaction during the projects transition.</li><li>Prioritizes various requests; takes prompt, proactive action; and follows through on tasks until they are successfully completed, frequently under deadlines.</li><li>Serves as the CEO’s administrative liaison.</li><li>Assists board members with making necessary arrangements for travel.</li><li>Provide hospitality to all guests and help to create a welcoming environment.</li><li>Ensures that the CEOs profile is maintained consistently and responds to inquiries about the CEO and the organization.</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent experience.</li><li>5-10 years of experience assisting C-level executives</li><li>Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.</li><li>A high level of professionalism is required while interacting with various groups of people, such as board members, senior executives, employees, community leaders, funders, and sponsored partners.</li><li>Make appropriate, informed decisions regarding priorities and available time.</li><li>Excellent organizational and time-management skills</li><li>Strong communication skills, both written and verbal</li><li>Ability to work independently and manage competing priorities with little or no guidance.</li><li>Able to handle sensitive material with the utmost integrity and discretion.</li></ul>

Responsibilities: Establish, Own, Execute continuously develop an agreed, sponsored commercial Account Plan that can meet the targets set across: <ul><li>Sales, Orders, Pipeline</li><li>Sales Product Mix</li><li>Margin/Profitability</li><li>Contacts across key functions and levels</li><li>Identify &amp; build positive relations with all account decision makers &amp; influencers who impact current or future business</li><li>Understand in-depth &amp; be able to articulate the client buying process</li><li>Identify, engage, secure revenue opportunities within assigned Account(s)</li><li>Understand &amp; Capture clients challenges &amp; requirements and resolve with reference to portfolio</li><li>Oversee and align the commercial and engineering response to tenders to client requirements</li><li>Finalize commercial process and secure purchase orders and framework agreements</li><li>Oversee effective handover to post order project management, product services &amp; customer support teams</li><li>Maintain oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor</li><li>Knowledgeable on clients business, commercial condition, structure, strategy, operations and challenges. Be able to articulate this in terms of opportunity, growth, risk with respect to business</li><li>Be an effective advocate and communicator of the benefits in supporting your assigned accounts, within organization</li><li>Know and report your account numbers. Be continuously aware of targets and current business levels within the account for both year to date and forecast for order intake &amp; revenue information.</li><li>Responsible for reporting the narrative &amp; the numbers</li><li>Collaborate effectively with other sales and stakeholders at function, country, region and global level. To both gain and provide support so others can function and meet their responsibilities to the account</li><li>Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client</li><li>Build a multi-lane bridge between and the client organization. This may include R&amp;D, Product Managers, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations &amp; Order Management, Supply Chain, Leadership &amp; Executive Management</li><li>Request &amp; Support marketing campaigns (ABM) &amp; activity that can grow to Client relations and business</li></ul> Requirements: <ul><li>Bachelor’s Degree or Higher Diploma in Science or Engineering or equivalent Data Centre industry experience</li><li>Relevant experience in the Data Centre business is required</li><li>Demonstrated ability to inspire and coordinate others as the position requires entrepreneurial spirit, high degree of customer affinity and a very strong to influence others</li><li>Demonstrable knowledge of Data Centre design and operations, a technical and engineering presence is preferred</li><li>Able to relate well as a peer to Leaders of target customers</li><li>Knowledgeable on how to identify and implement new tools and processes</li><li>A well rounded professional who knows When to support, When to lead, When to Listen and When to Direct</li></ul>

Responsibilities:&nbsp; <ul><li>Responsible for developing and maintaining relationships with local and regional distributors, contractors within assigned territory</li><li>Manage opportunities and pipeline with discipline, including qualification, progression, forecasting, and follow-through to achieve revenue targets.&nbsp;</li><li>Build credibility with customers by sharing technical, product, and market knowledge throughout the sales process.&nbsp;</li><li>Communicate clearly and persuasively through customer discussions, proposals, and presentations.&nbsp;</li><li>Use CRM and sales tools consistently to maintain accurate accounts, pipeline, and forecast information.&nbsp;</li><li>Identify new customers and develop strategies for business development to Leads to convert into business</li><li>Proactively cover top contractors in assigned territory and educate them on company portfolio as influencers in the sales process</li><li>Implement channel strategies to drive sales growth and market share through regional distribution partners</li><li>Negotiate and manage agreements, pricing, and performance metrics with local distributors</li><li>Conduct regular business reviews with channel partners to assess performance and identify growth opportunities</li><li>Manage and update pipeline of opportunities in CRM system, ensuring all interactions are recorded and forecast is accurately maintained</li><li>Serve as the main point of contact for assigned accounts; route inquiries as necessary to Customer Success Reps</li></ul> Requirements: <ul><li>Five (5) or more years of experience in B2B &amp; B2C or technical sales roles.&nbsp;</li><li>Consultative selling and opportunity management skills.&nbsp;</li><li>Ability to identify customer needs and tailor solutions.&nbsp;</li><li>Strong written, verbal, and presentation communication skills.&nbsp;</li><li>Disciplined use of CRM tools to manage pipeline, forecasts, and account activity.&nbsp;</li></ul>

Responsibilities:&nbsp; <ul><li>Develop and execute long‑term, account‑specific growth strategies for assigned strategic customers.&nbsp;</li><li>Build and sustain executive‑level relationships across customer organizations, serving as a trusted advisor.&nbsp;</li><li>Lead complex, multi‑stakeholder sales opportunities using consultative solution‑selling practices.&nbsp;</li><li>Coordinate cross‑functionally with sales, engineering, and services teams to deliver integrated customer solutions.&nbsp;</li><li>Apply deep market, customer, and technical insight to identify growth opportunities and mitigate risk.&nbsp;</li><li>Maintain accurate forecasts, opportunity plans, project pipeline and account strategies within CRM systems.&nbsp;</li><li>Responsible for developing and maintaining relationships with key HVAC OEM stakeholders</li><li>Develop deep understanding of customer strategy to champion appropriate support needs and HVAC product opportunities</li><li>Collaborate with and orchestrate internal account team members (e.g., Systems Engineer, Technical Sales Engineer, etc.) to ensure value propositions are appropriately delivered</li><li>Conduct periodic account planning to strategically identify expansion &amp; cross-sell opportunities</li><li>Lead contract and pricing negotiations with OEM customers</li><li>Serve as main point of contact for set of assigned accounts; route inquiries as necessary to Customer Success Reps</li><li>Conduct regular field visits to better understand customer processes and needs</li><li>Actively engages to stay updated on HVAC industry trends and competitor activity</li></ul> Requirements: <ul><li>Eight (10) or more years of experience in B2B or technical sales roles supporting complex customer environments.&nbsp;</li><li>Demonstrated success managing strategic or enterprise‑level customer accounts.&nbsp;</li><li>Advanced consultative selling, opportunity management, and negotiation skills.&nbsp;</li><li>Ability to engage and influence executive‑level customer stakeholders.&nbsp;</li><li>Strong written, verbal, and presentation communication skills.&nbsp;</li><li>Disciplined use of CRM tools to manage pipeline, forecasts, and account plans</li></ul>

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106 help customers Jobs found

Customer Quality Engineer

Financial Analyst - FP&A

Maintenance Technician

Account Executive

Territory Sales Executive

Manager, Recovery Agency Attorney Support

CEO Executive Assistant

Strategic Accounts Manager

Account Executive

Strategic Account Executive

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Skills

Industry

Location

Jobtitle

106 help customers Jobs found

Customer Quality Engineer

Financial Analyst - FP&A

Maintenance Technician

Account Executive

Territory Sales Executive

Manager, Recovery Agency Attorney Support

CEO Executive Assistant

Strategic Accounts Manager

Account Executive

Strategic Account Executive

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.