Assistant Manager - Defect Liability Period & Community Management

Senior Manager-Advanced Quality Engineering

Registered Client Service Associate

Responsibilities: <ul><li>Responsible for the efficient management of the Company units ready for handover ensuring that units are ready and match quality standards as per business plan for Company&nbsp;before handover to clients.</li><li>Provide technical support to handover and DLP team and establish methods of working practice for each task and ensure that all members of the team understand their responsibilities ensuring satisfactory completion.&nbsp;</li><li>Supervise the operational activities of the suppliers and ensure that all works are carried out in a professional and timely manner as per workorder for delivery of properties as per agreed timelines.</li><li>Supervise the snagging &amp; orientation ensure that all works are carried out in a professional and timely manner as per agreed timelines.</li><li>Organize daily /weekly/ monthly meetings and follow-up with contractors and consultants to ensure that all maintenance, minor works and helpdesk activities are carried out as per agreed guidelines.&nbsp;</li><li>Inspect ready units along with the customer during home orientation in the final stages of handover and make sure that a detailed snagging is carried out and that the quality of workmanship meets the service level agreements and excels key performance indicators. Ensure safety and security is always maintained by the contractors/ suppliers during handover.</li><li>Establish strong relationship customers within the assigned property and assist in moving procedures, orientation and provision of the assigned contact person for their parking key and other requests to build strong cliental relations.&nbsp;&nbsp;</li><li>Escalate Service Requests for management consultation which have been unresolved for a long period including customer snagging /de snagging and DLP and customer communications for effective resolution. Maintain updated report for SRs status among all projects.&nbsp;</li><li>Meet customer(s) during defect liability period- DLP and communicate with quality assurance team for resolution where applicable.&nbsp;</li><li>Responsible for all customer communications ensuring to provide customers with status updates on the completion dates, payment schedules and project construction updates.</li><li>Streamline and enforce handover policies and processes and participate in the digitalization processes of property handover to attain a competitive edge.</li><li>Prepare management reports of all active project status during orientation stage and DLP in-order to provide relevant updates to make informed decisions.</li><li>Develop a budget to cover new sales, and AMC activities. In addition, include resolving legacy issues in budget planning.</li><li>Collaborate with construction, quality assurance, marketing, and customer care teams to ensure a seamless transition and positive handover experience for clients</li><li>Supervise the co-ordination between our customers and team members to ensure satisfactory completion of all jobs.</li><li>Perform regular community inspections for Company projects and report to management for any improvement&nbsp;</li><li>Handle legacy project and ensure closure of pending issue.&nbsp;</li><li>Co-ordinate with Project Delivery Team at site project for any observation on snagging &amp; orientation&nbsp;</li><li>Liase with service provider(s) for any pest control, clearing and issues beyond DLP.</li></ul> Requirements: <ul><li>Bachelor’s degree in Facility Management (preferred)</li><li>Certification in Property Management – preferred</li><li>Knowledge of local real estate laws and regulation and business environment.</li><li>Strong understanding of building systems, amenities, and legal requirements related to property handover.&nbsp;</li><li>Minimum 4-6 years experience in property management/ handover with atleast 2 years in-depth experience of leading a maintenance team to achieve a planned maintenance program.&nbsp;&nbsp;</li><li>Experience in provision of minor and reactive works is essential.&nbsp;</li></ul>

Responsibilities: <ul><li>Implement quality planning and controls for prototype/sample builds; manage build documentation.</li><li>Conduct Measurement System Analysis (MSA) for inspection systems and gauges.</li><li>Analyze samples and quality issues during development; drive corrective actions.</li><li>Ensure design verification and product qualification testing prior to project Gate 5.</li><li>Perform Process Capability Studies to support Final Tool Approval (FTAR) using CTAR methodology.</li><li>Establish and maintain quality controls and documentation for production environments.</li><li>Monitor process capability and oversee corrective actions as needed.</li><li>Approve measurement and cosmetic inspection criteria.</li><li>Support internal and external audits, including customer quality system audits.</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical, Mechanical Engineering, or related field.</li><li>10+ years of experience in quality control, preferably in cable assemblies, connectors, sockets, or similar industries.</li><li>Strong leadership capability and experience in managing people leaders across cultures.</li><li>Strong communicator with excellent written and verbal English skills.</li><li>Able to communicate effectively across all levels of the organization.</li><li>Trainer of quality tools and methodologies, with experience delivering workshops or coaching teams.</li><li>Deep understanding of ISO 9001, SPC, FMEA, MSA, and 7 QC tools.</li><li>Proficient in Statistical Process Control and Design of Experiments (DOE).</li><li>Demonstrated knowledge and experience with APQP methodology and requirements.</li><li>Familiarity with Model-Based Dimensioning (MBD) and GD&amp;T standards.</li><li>Expertise in EIA-364 test procedures.</li><li>Certified Internal/External Auditor; Six Sigma Black Belt preferred.</li><li>Skilled in quality software tools such as Minitab or JMP.</li><li>Strong organizational skills, strategic planning ability, and customer focus.</li><li>Proven ability to build effective cross-functional relationships and drive results.</li></ul>

Responsibilities: <ul><li>Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.</li><li>Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, building the agenda and summary of meetings, escorting clients to advisor meeting and providing vital follow-up.</li><li>Ensure new business paperwork is submitted efficiently which includes preparation of forms and documentation for submission to home office, acquisition of appropriate signatures, tracking of new insurance applications and coordination of rollovers.</li><li>Coordinate marketing events which include organizing the event, contacting vendors, finalizing event details, crafting marketing compliance documentation and managing event marketing reimbursement.</li><li>Provide general administrative duties such as answering the advisors’ phone, processing expense management reports, preparing routine client correspondence, supporting closes, setting up client documents and new business correspondence and alerts. </li></ul> Requirements: <ul><li>Bachelors degree or equivalent.</li><li>3 - 5 years relevant experience required.</li><li>Series 7 or ability to obtain within 150 days.</li><li>State securities agent registration (S63 or S66) or ability to obtain within 150 days.</li><li>Experience working in a client service environment.</li><li>Detail-oriented, strong math, and analytical skills. Good organization and time management skills.</li><li>Able to manage multiple priorities and prioritize effectively. Able to independently work with minimal direct supervision.</li><li>Able to communicate with all levels within the organization. Process oriented and can work with a team.</li><li>Strong computer and software skills. Preferred Qualifications:</li><li>State IAR registration (S65 or S66) or ability to obtain within 150 days.</li><li>Life, Accident, and Health licenses &amp; Variable Contracts or ability to obtain within 150 days.</li></ul>

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3 home appliances trainer Jobs found

Assistant Manager - Defect Liability Period & Community Management

Senior Manager-Advanced Quality Engineering

Registered Client Service Associate

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Assistant Manager - Defect Liability Period & Community Management

Senior Manager-Advanced Quality Engineering

Registered Client Service Associate

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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