Customer Service Specialist

VP, IAM Assurance Leader

Facilities Technician

SAP Basis Engineer

HR Manager

Lead IT Business Consultant Service - D365

Registered Client Service Associate

EMEA Field Service Power Distribution Lead Engineer- Switchgear

Marketing & Experience Manager

Maintenance Service Sales Engineer

Responsibilities: Customers Management: <ul><li>Handle incoming calls and emails from assigned accounts (customers) for various sales inquiries, including information on orders, lead times, incoterms, and stock availability.</li><li>Proactively communicate with customers to ensure understanding and resolution of all order-related issues.</li></ul> Analyse Demand Forecast/ Revenue &amp; Inventory Control: <ul><li>Analyze demand forecasts for assigned accounts (customers) and review/control inventory in accordance with business unit targets.</li><li>Conduct demand planning and upload forecasts to the system, managing replenishment orders and billing for consignment customer consumption.</li><li>Generate forecast and LE reports promptly and accurately for Monthly Sales Revenue.</li><li>Review customers actual demand and forecasts to meet their requirements and conduct comprehensive analysis to avoid excess inventory or non-moving stock.</li></ul> Customer Documentation &amp; File Management: <ul><li>File all relevant sales transactions, including purchase orders, order proof lists, order acknowledgments, shipping documents, shipment reports, customer&nbsp;</li></ul> Shipment Management: <ul><li>Prepare and process shipments according to customer requests.</li><li>Collaborate with Planning/Logistics to ensure on-time delivery based on customers request dates and confirm dates for STR performance.</li><li>Oversee drop-shipment orders and ensure continuous follow-up on shipment status, particularly for critical issues.</li><li>Submit credit releases to finance for held accounts.</li><li>Coordinate with Account Managers and customers to release shipments that are on hold.</li></ul> Payment Management: <ul><li>Follow up on open disputes/invoice discrepancies with Customer, Finance &amp; Sales to ensure the best possible A/R results. If necessary, issue credit/debit notes to resolve discrepancies.</li></ul> Requirements: <ul><li>Bachelor degree in related field.</li><li>5-10 years minimum in customer service/procurement or production planning, proficient in both written and spoken English, PC literate with Microsoft Window software.</li><li>Self-initiative, perseverance, people oriented and able to travel locally and aboard for short assignment</li></ul>

Responsibilities: <ul><li>Create and Maintain Strategic Roadmaps: Develop and execute multi-year roadmaps to drive innovation, strengthen security posture, meet regulatory requirements, and streamline IAM operations—specifically for IAM assurance capabilities, control monitoring, and evidence automation.</li><li>Stakeholder Engagement: Build and nurture strong relationships across Security Operations, Technology Teams, Governance, Operational Risk, and Internal Audit, ensuring program alignment, audit readiness, and the ability to clearly demonstrate IAM control effectiveness to stakeholders and regulators.</li><li>Risk and Progress Management: Identify, assess, and mitigate technical and organizational risks while regularly reporting blockers, corrective actions, and program milestones to executive leadership; ensure timely remediation of control gaps and recurring defects.</li><li>Solution Design &amp; Automation: Lead and contribute to designing technical solutions for complex automation use cases, driving operational efficiency and scalability—especially automation to detect, track, and remediate IAM control defects.</li><li>Program Integrity: Ensure standards, policies, and procedures are accurately documented and officially maintained for audit and compliance requirements; recommend updates to IAM standards based on security threats, regulatory expectations, and industry trends.</li><li>Performance Tracking: Define, implement, and monitor Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) to measure program maturity and overall effectiveness, including assurance coverage, control pass rates, remediation SLAs, defect recurrence, and reporting timeliness/accuracy.</li><li>Assurance Operations Leadership: Lead assurance activities to track, validate, and remediate key logical access and authentication controls across centralized IAM services (e.g., Active Directory, Oracle LDAP, Beyond Identity) and decentralized implementations as applicable.</li><li>Assurance Reporting Platform Ownership: Manage and evolve the IAM assurance reporting platform(s) used to monitor adherence to company standards, control design, and operational effectiveness; ensure reporting is accurate, resilient, and audit-ready.</li><li>Agile Partnership with Product Owners: Partner with IAM product owners and delivery teams using Agile methodologies to prioritize and implement control improvements, balancing risk reduction with service stability and customer impact.</li><li>Control Evidence &amp; Audit Support: Ensure the organization can efficiently produce high-quality evidence for SOX, PCI, and other examinations; proactively address audit issues with root-cause correction and sustainable control improvements.</li><li>Documentation &amp; Enablement: Oversee creation, maintenance, and review of operational process documentation and end-user/training materials needed to support consistent execution of IAM assurance activities.</li><li>Problem Resolution: Independently resolve technical challenges while escalating issues with clarity when necessary.</li><li>Perform other critical duties or special projects as assigned.</li></ul> Requirements: <ul><li>BS/BA in Computer Science, Information Technology, Cybersecurity, Business Management, or equivalent, plus 10+ years IT experience, OR in lieu of a degree with 12+ years IT experience demonstrating progressive responsibility.</li><li>Minimum 5 years of experience leading multiple IAM service products (e.g., authentication, privileged access, identity governance) and driving outcomes across both centralized and distributed service models.</li><li>Minimum 5 years of experience developing and improving IAM service processes and reporting on IAM service key controls (design and operating effectiveness).</li><li>Minimum 3 years leading operations or assurance teams, including continuous monitoring, issue management, and control remediation.</li><li>At least 2 years working with Agile methodologies in roles such as Product Owner, Scrum Master, or Technical Lead.</li><li>Minimum 2 years of people management experience, leading teams of 2+ engineers or contractors.</li></ul>

Responsibilities: <ul><li>Oversee day-to-day facility operations including HVAC systems (WCPU), air compressors, air dryers, sewage treatment systems, and general building maintenance with work at height compliance.</li><li>Provide hands-on support for: - Cooling tower infill services - Split unit A/C maintenance - Compressed Dry Air (CDA) piping installation - A compressor piping - New production line setup including electrical wiring</li><li>Supervise the infrastructure, ensuring safe and efficient operation in accordance with Malaysian electrical codes.</li><li>Manage and execute facility installation projects, expansions, and upgrades in line with production needs.</li><li>Ensure adherence to safety protocols, environmental regulations, and industry standards.</li><li>Collaborate with production, quality, and engineering teams to align facility operations with manufacturing targets.</li><li>Handle vendor management and oversee service contracts for equipment maintenance and utilities.</li><li>Perform routine troubleshooting and preventive maintenance, minimizing downtime and enhancing productivity.</li><li>Maintain detailed documentation, reports, and Preventive Maintenance (PM) records.</li></ul> Requirements: <ul><li>Minimum 3 years of experience in facility management within a manufacturing environment, preferably in antenna, electronics, or cable assembly industries.</li><li>Solid hands-on expertise in: - HVAC systems - Air compressors - CDA piping and A compressor piping - Electrical and mechanical facility systems</li><li>Familiar with energy efficiency practices, sustainability initiatives, and lean manufacturing principles.</li><li>Strong problem-solving skills and the ability to work independently in a fast-paced production setting.</li></ul>

Responsibilities: <ul><li>Designs, builds, and supports SAP platform solutions by applying sound engineering practices to ensure system stability, performance, and scalability.</li><li>Utilizes enterprise tools and methodologies to automate system deployments, transport, and administrative activities, enabling reliable and repeatable releases.</li><li>Collaborate with cross‑functional partners to translate moderately complex business and technical requirements into effective SAP Basis solutions.</li><li>Performs system validation, technical testing, monitoring, and troubleshooting to maintain the quality and availability of SAP systems.</li><li>Contributes to continuous improvement initiatives by identifying opportunities to enhance SAP Basis processes, automation, and operational efficiency.</li><li>Creates and maintains clear technical documentation for SAP landscapes, configurations, and operational procedures.</li><li>Provides technical support for moderately complex SAP Basis issues, ensuring timely resolution and minimal impact to business operations.</li><li>Drives automation and quality through the use of enterprise testing and deployment tools, including Tosca for test automation and qTest for test management, execution, and traceability.</li><li>Develops, executes, and maintains manual and automated test assets for SAP systems, ensuring end‑to‑end coverage across SIT, UAT, regression, and integration testing cycles.</li><li>Performs system validation, monitoring, defect analysis, and troubleshooting in partnership with development, security, and infrastructure teams to ensure reliability and performance.</li></ul> Requirements: <ul><li>Minimum requirement of 5 years of relevant work experience with SAP Basis.&nbsp;</li><li>Demonstrated expertise in SAP Basis engineering, with strong knowledge of SAP system architecture, technical landscape design, system administration, upgrades, transport, performance monitoring, and operational support across multiple SAP environments.</li><li>Experience managing and supporting SAP technical operations, including system availability, batch processing, interfaces, background jobs, monitoring, troubleshooting, and incident resolution in alignment with enterprise service expectations.</li><li>Proven ability to support SAP Fiori and UI technical components from a Basis perspective, including configuration, activation, performance support, and coordination with security and application teams.</li><li>Experience leveraging scripting and technical tools (such as SQL and automation utilities) to improve operational efficiency, support system analysis, and standardize SAP Basis activities.</li><li>Working knowledge of cloud‑hosted and hybrid SAP landscapes, including experience supporting SAP systems on platforms such as Microsoft Azure, AWS, or Google Cloud, with an understanding of infrastructure, connectivity, and platform operations.</li></ul>

Responsibilities:&nbsp; <ul><li>We are looking for a result driven and qualified Human Resources (HR) Manager, with business partnering skills, to oversee a full spectrum of Human Resources services. Reporting to the Global Human Resources Business Partner - Operations, dotted-line to Site General Manager, the incumbent is responsible for leading the full spectrum of HR functions at the site, ensuring strong HR operations, workforce stability, and alignment with global HR strategies.</li><li>This role partners closely with site leadership to drive performance, strengthen organizational capability, and build a resilient, high-performing workforce.</li></ul> The incumbent will: Business Partnering &amp; Leadership Support <ul><li>Act as a strategic HR partner to the Site General Manager and leadership team.</li><li>Provide guidance on organizational design, workforce planning, and people strategies.</li><li>Support leaders in decision-making related to performance, engagement, and talent.</li></ul> Talent Management &amp; Workforce Planning <ul><li>Lead manpower planning aligned with production and operational needs.</li><li>Drive recruitment strategies, especially for operators, technicians, and critical roles.</li><li>Build and maintain talent pipelines (including internal mobility across GSO sites).</li><li>Oversee onboarding and integration of new hires.</li></ul> Performance &amp; Capability Development <ul><li>Implement performance management processes and ensure consistency.</li><li>Identify capability gaps and drive training and development initiatives.</li><li>Partner with global teams to deploy leadership development programs.</li><li>Strengthen frontline leadership capability (e.g., supervisors, shift leads, cell leads).</li></ul> Employee Engagement &amp; Culture <ul><li>Drive engagement initiatives aligned with site needs and global framework.</li><li>Developing and executing engagement action plans.</li><li>Monitor employee sentiment, attrition trends, and address root causes.</li><li>Foster a positive, inclusive, and high-performance culture.</li></ul> Employee Relations &amp; Compliance <ul><li>Manage employee relations issues, including disciplinary cases and grievances.</li><li>Ensure compliance with local labor laws and company policies.</li><li>Partner with legal or external stakeholders when required.</li><li>Promote fair and consistent HR practices across the site.</li></ul> HR Operations &amp; Excellence <ul><li>Oversee HR operations including payroll inputs, benefits administration, and HR systems.</li><li>Ensure data accuracy and timely reporting (headcount, attrition, etc.).</li><li>Drive HR process improvements and standardization.</li><li>Ensure audit readiness and compliance with internal controls.</li></ul> Site HR Team Leadership <ul><li>Lead, coach, and develop the site HR team.</li><li>Build HR capability to act as strong business partners to line managers.</li><li>Drive consistency and quality in HR service delivery.</li></ul> Change Management &amp; Transformation <ul><li>Lead HR initiatives related to transformation, restructuring, or stabilization.</li><li>Support crisis management and recovery plans (e.g., high attrition, ramp-up challenges).</li></ul> Requirements: <ul><li>More than 10 years’ experience in site HR leadership roles supporting about 80 employees’ size, and manufacturing experience is a must,</li><li>BA/BS degree, or equivalent combination of education and experience.&nbsp;</li><li>SHRM or PHR Certificate.&nbsp;</li><li>Ability to deliver change management programs.&nbsp;</li><li>Extensive knowledge of employment laws and practices.</li><li class="ql-align-justify">Excellent problem solving and critical thinking abilities demonstrate a high competence in organizational decision making.</li></ul>

Responsibilities: Lead Consultant Responsibilities <ul><li>Provide oversight and ensure solutions align with the broader business architecture, avoiding siloed approaches.</li><li>Ensure modifications to shared functionalities are evaluated holistically to avoid conflicting changes.</li><li>Establish and enforce best practices, including clear documentation, intuitive configurations, and optimized parameter settings.</li><li>Challenge business requirements to ensure cost-effective and value-driven solutions.</li><li>Harmonize design across multiple consultants, teams, and projects to enhance consistency and efficiency.</li></ul> Work closely with the ERP Solution Architect to ensure: <ul><li>Alignment with Microsoft’s roadmap and strategic ERP direction.</li><li>Architectural consistency across process areas and technical solutions.</li><li>Risk assessment for system-critical modifications.</li><li>Data migration strategies align with the overall system architecture.</li><li>Identification and resolution of conflicts with other processes, modifications, or upcoming Microsoft updates.</li></ul> Service-Specific Responsibilities <ul><li>Lead solution delivery for Service processes based on D365 Finance and Operations modules, covering:</li></ul> <ul><li>Project Management and Accounting module</li><li>HSO Service Management module</li><li>Intercompany chain</li><li>Sales orders and Return orders management</li><li>Advanced Warehousing (incl. Batch and Serial tracking)</li><li>Act as the primary owner and project lead for Service-related ERP implementations and enhancements.</li><li>Analyze business needs and develop solution concepts.</li><li>Design, configure, and document ERP solutions.</li><li>Provide detailed requirements for the development team.</li></ul> Requirements: <ul><li>Extensive experience (min. 5 years) as a Microsoft D365 ERP F&amp;O IT Consultant with a focus on Service.</li><li>Agile mindset and ability to work independently.</li><li>Strong analytical and problem-solving skills, with the ability to think critically under pressure.</li><li>Excellent communication skills, capable of engaging with stakeholders at all levels.</li><li>Leadership skills, including the ability to mentor consultants and drive best practices across teams.</li><li>Fluent in English.</li></ul>

Responsibilities: <ul><li>Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.</li><li>Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, building the agenda and summary of meetings, escorting clients to advisor meeting and providing vital follow-up.</li><li>Ensure new business paperwork is submitted efficiently which includes preparation of forms and documentation for submission to home office, acquisition of appropriate signatures, tracking of new insurance applications and coordination of rollovers.</li><li>Coordinate marketing events which include organizing the event, contacting vendors, finalizing event details, crafting marketing compliance documentation and managing event marketing reimbursement.</li><li>Provide general administrative duties such as answering the advisors’ phone, processing expense management reports, preparing routine client correspondence, supporting closes, setting up client documents and new business correspondence and alerts. </li></ul> Requirements: <ul><li>Bachelors degree or equivalent.</li><li>3 - 5 years relevant experience required.</li><li>Series 7 or ability to obtain within 150 days.</li><li>State securities agent registration (S63 or S66) or ability to obtain within 150 days.</li><li>Experience working in a client service environment.</li><li>Detail-oriented, strong math, and analytical skills. Good organization and time management skills.</li><li>Able to manage multiple priorities and prioritize effectively. Able to independently work with minimal direct supervision.</li><li>Able to communicate with all levels within the organization. Process oriented and can work with a team.</li><li>Strong computer and software skills. Preferred Qualifications:</li><li>State IAR registration (S65 or S66) or ability to obtain within 150 days.</li><li>Life, Accident, and Health licenses &amp; Variable Contracts or ability to obtain within 150 days.</li></ul>

Overview: <ul><li>On-site customer work across the EMEA region (Data Centers, Utilities, Oil &amp; Gas) Remote work handling administrative and planning tasks</li><li>Candidates can be based in Ireland, the UK, Netherlands, Poland, or Romania, ideally near a major airport.</li></ul> Responsibilities: <ul><li>Lead installation, maintenance, commissioning, testing, and fault-finding of MV and HV equipment</li><li>Lead installation projects, oversee third-party providers, support fellow engineers, and ensure equipment operates at optimal performance.</li><li>Perform site testing (e.g., insulation resistance, primary/secondary injection, functional testing)</li><li>Provide advanced technical support and root cause analysis for complex power distribution fault</li><li>Review and approve service documentation, test reports, and commissioning records</li><li>Act as the primary customer contact during project execution</li><li>Support and mentor service engineers, promoting safety and best practices</li><li>Collaborate with project teams to meet delivery targets and ensure customer satisfaction</li></ul> Requirements: <ul><li>Higher Diploma or Degree in Electrical Engineering</li><li>Proven experience in power distribution testing and commissioning</li><li>Ability to test and commission large MV to HV installations</li><li>Experience with protection relay programming</li><li>Strong IT skills and attention to detail</li><li>This is a hands-on, customer-facing position suited for candidates with a strong technical background. Skills:</li><li>Strong troubleshooting and problem-solving abilities</li><li>Leadership mindset with the ability to coach and develop others</li><li>Flexibility to travel extensively across the EMEA region</li></ul>

Role Description: <ul><li>We are looking for a dynamic and hands-on Marketing &amp; Experience Manager to drive brand visibility, storytelling, and guest engagement for the conservancy.</li><li>This is a unique, purpose-driven role that combines:</li><li>Marketing strategy &amp; execution</li><li>Event and experience creation</li><li>Content and brand storytelling</li><li>You will play a key role in bringing the conservancy’s story to life across all touchpoints—both digital and on-ground.</li></ul> Responsibilities: 1. Marketing &amp; Brand Management <ul><li>Execute integrated marketing plans to drive awareness and engagement</li><li>Create compelling marketing materials (brochures, campaigns, presentations)</li><li>Plan and deliver events, activations, and promotional initiatives</li><li>Track campaign performance and optimize based on insights</li><li>Manage marketing budgets and reporting</li></ul> 2. Guest Experience &amp; On-Ground Engagement <ul><li>Design and enhance the visitor journey and overall guest experience</li><li>Develop new experience concepts within the conservancy</li><li>Ensure consistent storytelling through signage, staff interactions, and content</li><li>Support and train teams on brand messaging and guest engagement</li></ul> 3. Media, Digital &amp; Content <ul><li>Manage website updates, newsletters, and content calendars</li><li>Drive social media presence and digital campaigns</li><li>Create engaging written, visual, and video content</li><li>Monitor performance metrics (engagement, traffic, conversions)</li><li>Ensure all content is on-brand and consistent across channels</li></ul> 4. Events &amp; Partnerships <ul><li>Plan and execute key events, exhibitions, and fundraising initiatives</li><li>Coordinate with partners, agencies, and stakeholders</li><li>Support partnership communications and joint initiatives</li><li>Manage PR and social media agencies effectively</li></ul> 5. Stakeholder &amp; Relationship Management <ul><li>Collaborate with internal teams (operations, education, finance)</li><li>Build strong relationships with external partners and vendors</li><li>Act as a central point connecting marketing with on-ground teams</li></ul> Requirements: Experience <ul><li>5+ years in marketing, brand, events, or agency roles</li><li>Background in FMCG, experiential marketing, hospitality, or NGOs preferred&nbsp;</li></ul>

Responsibilities: Identify Sales Opportunities in Service Business&nbsp;<ul><li>Primary focus on the sale of preventative maintenance contracts for:</li><li>Company existing installed base of Uninterrupted Power Supply (UPS) which do not currently have a preventative maintenance contract</li><li>Identification and sales of preventative maintenance contracts for competitor’s UPS including multi-vendor and end user sites</li><li>Other preventative maintenance contract or maintenance sales opportunities as directed by the management&nbsp;</li></ul> Promote Company After-Sales Services Offer&nbsp;<ul><li>Spare parts sales opportunities both for company and competitor’s products</li><li>Collaboration with channel sales partners and service partners in service sales activities</li><li>Other service sales opportunities as directed by the management&nbsp;</li><li>Ensure the profitability of operations with a focus on the consolidated variable margin of the after sales service business&nbsp;</li><li>Ensuring budget margin levels are met across each service category (contract, repairs, parts and battery replacements)</li></ul> Business Development <ul><li>Maintain existing customer base and ensure customers’ expectations are being met&nbsp;</li><li>Generate new business and partners&nbsp;</li></ul> Requirements: <ul><li>Experience within Electrical and/or Service related sales</li><li>Having contacts within electrical/critical power industry preferred</li><li>Familiar and ability to negotiate on service contract terms &amp; condition&nbsp;</li><li>Salesforce experience</li></ul>

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93 hospitality service Jobs found

Customer Service Specialist

VP, IAM Assurance Leader

Facilities Technician

SAP Basis Engineer

HR Manager

Lead IT Business Consultant Service - D365

Registered Client Service Associate

EMEA Field Service Power Distribution Lead Engineer- Switchgear

Marketing & Experience Manager

Maintenance Service Sales Engineer

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93 hospitality service Jobs found

Customer Service Specialist

VP, IAM Assurance Leader

Facilities Technician

SAP Basis Engineer

HR Manager

Lead IT Business Consultant Service - D365

Registered Client Service Associate

EMEA Field Service Power Distribution Lead Engineer- Switchgear

Marketing & Experience Manager

Maintenance Service Sales Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.