Logistics Supervisor

Logistics Analyst

IAD / SAD / LAD GCP Data Engineer

IAD / SAD Developer Ansible OpenShift

Tax Supervisor

Customer Service Specialist

Procurement Operations Manager

Talent Acquisition Coordinator

Production Technician I

Manager, Application Processing, Credit Card Operations Processing Centre 

Responsibilities: Team Leadership and Management <ul><li>Lead and supervise logistics and Imports/Exports teams, providing guidance, training, and support to ensure efficient execution of all logistics activities.</li><li>Foster a positive team culture that promotes collaboration, continuous learning, and operational excellence.</li></ul> Shipment and Freight Coordination <ul><li>Oversee the scheduling and coordination of inbound and outbound shipments to meet production and customer requirements.</li><li>Coordinate international shipments from all regions to Latin America, maintaining close communication with service providers to track orders and ensure service level compliance.</li></ul> Warehouse and Plant Operations <ul><li>Manage warehouse and plant logistics operations to ensure efficient material flow and optimal inventory handling.</li><li>Monitor and control distribution and logistics-related costs.</li></ul> Cross-functional Collaboration and Project Management <ul><li>Collaborate with cross-functional teams to develop and implement logistics strategies aligned with organizational objectives.</li><li>Coordinate supply chain projects and/or lead logistics team members in managing regional initiatives within the LAR region.</li><li>Work closely with internal stakeholders, external partners, and regulatory authorities to ensure project objectives are achieved, including but not limited to:</li><li>New Resale Operations: Assess feasibility and support implementation, ensuring supply chain efficiency and regulatory compliance.</li><li>Transportation Mode Expansion: Evaluate alternative transportation modes (e.g., cabotage) to optimize routes and reduce costs.</li><li>Warehousing Projects: Support the establishment and management of warehouses, ensuring compliance with regulations and efficient storage and distribution.</li><li>Market Analysis: Conduct research to identify logistics trends, opportunities, and potential partnerships.</li><li>Project Planning: Develop project plans, budgets, and timelines, ensuring effective execution.</li><li>Risk Assessment: Identify potential risks and propose mitigation strategies.</li><li>Documentation and Compliance: Ensure all permits, licenses, and documentation are obtained and maintained in line with regional and international regulations.</li><li>Reporting and Evaluation: Monitor project progress, report results, and evaluate business impact on logistics and supply chain operations.</li></ul> Compliance and Safety <ul><li>Manage the Imports/Exports team responsible for customs clearance, international transportation, and trade documentation.</li><li>Collaborate with external customs brokers to ensure accurate and timely submission of documentation.</li><li>Ensure full compliance with regulatory, trade, and company standards.</li><li>Support internal and external audits by providing accurate and timely information.</li><li>Promote safety by ensuring compliance with all applicable safety standards and legal requirements.</li></ul> Supplier and Service Provider Management <ul><li>Maintain regular communication with logistics suppliers and service providers.</li><li>Review supplier performance, investigate and resolve shipment-related issues, and ensure timely and reliable deliveries.</li></ul> Cost Control and Reporting <ul><li>Prepare and analyze logistics and trade-related reports, providing insights and recommendations to senior management.</li><li>Utilize data analytics and predictive tools to optimize logistics operations strategically.</li><li>Manage logistics process documentation and flowcharts with a focus on continuous improvement, productivity, and cost efficiency.</li></ul> Requirements: <ul><li>Bachelor’s degree in Supply Chain Management, Business, Engineering, or a related field (preferred).</li><li>Solid experience in logistics and/or other supply chain functions, including a minimum of 3 years in a leadership role.</li><li>Strong knowledge of customs regulations and logistics operations, including transportation, distribution, and warehousing.</li><li>Proven experience in global logistics operations, international trade, or supply chain management.</li><li>Excellent communication and interpersonal skills to work effectively with internal teams, external partners, and government authorities.</li><li>Strong analytical skills with the ability to interpret data, identify trends, and make informed decisions.</li><li>Proficiency in ERP systems (e.g., SAP) for logistics and trade management.</li><li>Detail-oriented mindset with a strong focus on accuracy and compliance.</li><li>Demonstrated problem-solving abilities to address operational challenges and implement effective solutions.</li><li>Professional certifications such as Six Sigma (Green or Black Belt), ISO 9001, Lean Management, APICS CSCP, or PMP are desirable.</li><li>Fluency in Portuguese and English is required; proficiency in Spanish is an advantage.</li></ul>

Responsibilities: Transportation Management <ul><li>Schedule and coordinate inbound and outbound transportation activities.</li><li>Monitor transportation providers’ performance to ensure on-time and cost-effective deliveries.</li><li>Optimize routing and logistics strategies to minimize transportation costs and improve efficiency.</li></ul> Warehouse Communication <ul><li>Maintain regular communication with warehouse teams to ensure timely receipt, storage, and dispatch of materials.</li><li>Conduct audits and inventory reviews to ensure accuracy and compliance.</li><li>Collaborate with warehouse teams to resolve discrepancies, delays, or operational issues.</li></ul> Material Handling <ul><li>Oversee the receipt, inspection, and verification of materials.</li><li>Coordinate proper storage, handling, and retrieval of materials.</li><li>Ensure compliance with safety, quality, and operational standards.</li></ul> Billing and Invoicing <ul><li>Manage logistics-related billing processes, ensuring invoice accuracy and completeness.</li><li>Investigate and resolve billing discrepancies with suppliers and service providers.</li><li>Maintain accurate records of invoices, payments, and related documentation.</li></ul> Customer Complaint Resolution <ul><li>Address customer complaints related to logistics and supply chain operations in a timely and professional manner.</li><li>Conduct root cause analysis and implement corrective and preventive actions.</li><li>Collaborate with customer service and internal teams to ensure customer satisfaction.</li></ul> Automation Processes <ul><li>Develop and implement automation solutions, including macros, robots, and custom code, to improve logistics and supply chain processes.</li><li>Identify opportunities for automation, process optimization, and efficiency improvements.</li><li>Collaborate with cross-functional teams to integrate automation solutions across systems and operations.</li></ul> Dashboard Development and Maintenance <ul><li>Design, develop, and maintain dashboards using tools such as Power BI and Power Automate to track key performance indicators (KPIs).</li><li>Ensure data accuracy, consistency, and relevance in reports and dashboards.</li><li>Work with stakeholders to gather requirements and support data-driven decision-making.</li></ul> Safety and Compliance <ul><li>Respond to internal and external audits, ensuring accurate and timely compliance reporting.</li><li>Ensure adherence to company policies, local regulations, and international standards related to transportation and storage.</li><li>Promote and maintain compliance with all applicable safety, legal, and regulatory requirements.</li></ul> Business Development and Project Coordination <ul><li>Participate in and coordinate regional strategic business development initiatives, including but not limited to:</li><li>New Resale Operations: Assess feasibility and support implementation of new resale operations in collaboration with cross-functional teams.</li><li>Transportation Mode Expansion: Evaluate alternative transportation modes, such as cabotage, to improve efficiency and reduce costs.</li><li>Warehouse Operations: Support the establishment and management of warehouses, ensuring regulatory compliance and operational efficiency.</li><li>Market Analysis: Conduct market research to identify trends, opportunities, and potential partnerships aligned with supply chain growth objectives.</li><li>Project Planning: Develop project plans, budgets, timelines, and track execution with key stakeholders.</li><li>Risk Assessment: Identify risks associated with new initiatives and propose mitigation strategies.</li><li>Documentation and Compliance: Ensure all required permits, licenses, and regulatory documentation are obtained and maintained.</li><li>Stakeholder Collaboration: Work with internal teams, external partners, and government agencies to facilitate approvals and successful implementation.</li><li>Reporting and Evaluation: Monitor, report, and evaluate project performance and its impact on logistics and supply chain operations.</li></ul>&nbsp;Requirements: Qualifications <ul><li>Bachelor’s degree in Logistics, Engineering, Supply Chain Management, or a related field (preferred).</li><li>Proven experience in logistics, transportation, or supply chain operations.</li><li>Strong analytical, problem-solving, and organizational skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Knowledge of quality management systems and standards (ISO 9000, ISO 14000, IATF, etc.).</li><li>Proficiency in logistics systems and Microsoft Office applications.</li><li>Hands-on experience with automation tools, macros, custom code, and dashboard development using Power BI and Power Automate.</li><li>Ability to work in a fast-paced environment and manage multiple priorities effectively.</li><li>Supply chain certifications (CSCP, CPSM, or similar) are an advantage.</li><li>Fluency in Portuguese and English is required; Spanish proficiency is a plus</li></ul>

Responsibilities: Architecture &amp; Design:&nbsp; <ul><li>Design end-to-end data architectures that integrate real-time streaming (Kafka, GCP Pub/sub) and batch processing (Big Query OR Databricks).</li></ul> Pipeline Development:&nbsp; <ul><li>Build and maintain robust ETL/ELT pipelines flowing into BigQuery/Databricks, ensuring data is clean, modeled, and ready for consumption.</li></ul> Custom Integration:&nbsp; <ul><li>Develop custom APIs and microservices using Java/Python/C# to facilitate data movement between niche systems and the data lakehouse.</li></ul> Infrastructure Management:&nbsp; <ul><li>Deploy and manage data workloads on Google Kubernetes Engine (GKE), ensuring high availability and cost-efficiency.</li></ul> Technical Leadership:&nbsp; <ul><li>Mentor junior engineers, conduct code reviews, and establish DataOps best practices (CI/CD, automated testing, and monitoring).</li></ul> Data Reliability:&nbsp; <ul><li>Implement data quality frameworks to ensure accuracy and lineage across the hybrid environment.</li></ul> Requirements: <ul><li>Experience with Terraform &amp; Azure Dev Ops (ADO).</li><li>Knowledge of workflow orchestrators like Apache Airflow (Cloud Composer).</li><li>Experience implementing Data Governance (metadata management, data cataloging).</li><li>Data Processing &amp; Storage</li><li>BigQuery: Expert-level SQL and experience with partition/cluster optimization.</li><li>Databricks: Deep knowledge of the Lakehouse architecture, Delta Lake, and Spark (PySpark/Scala) Software Engineering &amp; APIs</li><li>Languages: Proficiency in Java/Python/C# for backend development and custom data connectors.</li><li>API Design: Proven ability to build and consume RESTful APIs for data ingestion Streaming &amp; Infrastructure</li><li>Kafka/GCP Pub-Sub: Experience building event-driven architectures and managing producers/consumers.</li><li>GKE: Proficiency in containerization (Docker) and orchestrating data workloads on Kubernetes.</li></ul>

Responsibilities: <ul><li>Perform systems analysis and design for applications deployed using Ansible and OpenShift.</li><li>Design and develop moderate to complex applications in alignment with business and technical requirements.</li><li>Create, maintain, and ensure accuracy of comprehensive application documentation.</li><li>Define, build, and deliver application and system integration builds.</li><li>Monitor, evaluate, and apply emerging technology trends to improve system architecture and development practices.</li></ul> Requirements: <ul><li>5+ years of experience</li><li>Bachelor’s Degree or International equivalent&nbsp;</li><li>Extensive experience with core Java concepts and Java EE.</li><li>Extensive experience with Spring and Spring Boot.</li><li>Experience with CI/CD code automation, Ansible &amp; DevOps</li><li>Experience with OpenShift</li><li>Good understanding of software architecture and design principles.</li><li>Understanding of data structures, programming logic, and design</li><li>Understanding of application design patterns</li><li>Excellent written &amp; verbal communication skills</li><li>Excellent attention to detail</li></ul>

Responsibilities: <ul><li>Handle (including prepare/review) all direct / indirect tax compliance process to ensure the timely filing of the Indian tax returns.</li><li>Handle the tax audits, assessments, appeals in India, including attending hearings.</li><li>Preparing all tax communications and correspondences to the tax offices or reviewing those prepared by the external adviser.</li><li>Implement the company global transfer pricing strategy locally and work with US Corporate on transfer pricing documentation.</li><li>Address any direct/indirect tax issues arising from operational / tax law changes and recommend solutions to the management.</li><li>Liaise with the external tax advisors for practical advices on the tax implications of non-routine transactions, such as cross-border transactions, reorganizations, mergers and acquisitions etc., including negotiating with the local tax authorities and obtaining advance ruling, where applicable.</li><li>Handle the tax accounting work, including the quarterly ASC 450 and 740 assessment for the uncertain tax positions and memo preparation.</li><li>Attend to any tax related queries raised by the external auditors.</li><li>Estimation and payment of local corporate tax and withholding taxes.</li><li>To act as the contact point for the Indian tax related matters.</li><li>Involve any other ad-hoc projects, including active participation in cross functional team discussions /projects concerning tax directly/ indirectly and contributing to the optimal tax outcome based on viable business solutions.</li><li>Conduct health-checks and reviews on internal controls for the tax processes from time to time.</li><li>Conduct trainings on tax topics for cross functional teams from time to time</li><li>Independently handle GST audits and assessments</li></ul> Requirements: <ul><li>Chartered Accountant with competencies in indirect taxes (especially GST), Indian corporate income and transfer pricing</li><li>At least 2-5 years relevant working experience, preferably in a Big 4 CPA firm or niche consultancy firms in tax advisory, assessment and litigation</li><li>Tax compliance and Tax return preparation skills</li><li>Excellent analytical and problem solving skills</li><li>Job specific competence: has accounting knowledge and has capability to research on any topic</li><li>Should be a team player, self-motivated, result driven with ability to communicate clearly and concisely with personnel from different levels and both within and outside the organization</li><li>Capable/proven decision maker, effectively bilingual (spoken and written)</li><li>Strong command of the English Language, both written and verbal communication</li><li>Good working knowledge in MS office</li></ul>

Responsibilities: Quote and Order Management&nbsp; <ul><li>Interface with Customers for Quote request or Price inquiries and approval</li><li>Submit quotation request for pricing team approval.&nbsp;</li><li>Sales order entry, order confirmation &amp; expediting orders.</li><li>Order change and backlog price adjustment</li><li>On-going Backlog Management</li><li>Shipment release and follow up</li><li>Report and support past due backlog reduction</li><li>NPI - follow up with PM/Plant/Finance for part master and cost setup</li><li>Handle Sample order</li><li>Process RMA / Goods replacement</li></ul> Customer Service <ul><li>Handle customer enquiries &amp; complaints. Investigate and work with other departments to resolve customer issues in a timely manner.&nbsp;</li><li>Emails/Conference calls / Customer&nbsp;and company Plant Visits for critical delivery issues, expedition or projects.&nbsp;</li><li>Work out solutions on Customer’s special requirements, such as label, Customs process, packing &amp; etc.&nbsp;</li><li>NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.&nbsp;&nbsp;</li></ul> Customer Supply Chain Management&nbsp; <ul><li>Initiate Stock Requisition for customer advance order or buffer stock.</li><li>Work with Planning team on capacity adjustment in order to fulfill Customer’s demands</li><li>Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis</li><li>Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.&nbsp;</li><li>Negotiate with Customer for VMI liability and deadstock compensation.</li><li>Resolve logistics and custom issues with relevant functions</li></ul> Customer Credit and Billing Management <ul><li>Billing attainment</li><li>Follow up queries with Account Receivable</li><li>Coordinate with Finance and Customer to solve pass due invoices issue</li><li>Manage customer credit status &amp; escalate for any abnormal status</li><li>Apply credit release</li><li>Process Credit note / Debit Note</li></ul> Requirements: <ul><li>Bachelor’s degree is any related field.</li><li>Minimum 3 year of industry experience in customer service/order management.</li><li>Customer Focus.</li><li>Excellent communication skill. Able to interact with internal and external partners.</li><li>Problem solving skills</li><li>Team player with positive attitude.</li><li>Proactive, responsible and takes ownership of issues.</li><li>Able to work under pressure.</li><li>Self-motivated, independent and able to work with minimum supervision</li><li>Sense of urgency, analytical and able to multi-task under fast paced environment.</li></ul>

Responsibilities: Primary Function : <ul><li>Lead the procurement function for Pringles plant at Bandar Enstek, Malaysia. Act as focal point between regional procurement and local plant team</li><li>Manage all local procurement activities, including ad hoc sourcing, negotiations and contracting for items not in scope for regional category manager, issue resolution, local supplier management, shipment expediting, materials claim management and etc.</li><li>Support the sourcing strategy of the regional and global procurement sourcing team.</li><li>Connect plant stakeholders with MSP (managed service provider) for IDM STP support (Source-to-PO)</li><li>Advocate the global procurement policies (GPP) and responsible to educate the BU requesters on the GPP policy and compliances</li><li>Work with BU stakeholders, Category Managers, Process and Systems Lead, Procurement Operations Lead to identify efficiency and cost reduction opportunities</li><li>Manage supplier relationship and performance</li></ul> Principal Duties &amp;&nbsp;Responsibilities : <ul><li>Deliver upon targets and KPIs set by snacks supply chain and regional procurement</li><li>Attend plant supply chain deployment meetings</li><li>Comply with GMP and continuously improve our Food Safety Programme</li><li>Participate in Regional Sourcing activities and ensure regional / local execution knowledge and strategic input</li><li>Lead the execution and implementation of procurement sourcing strategy</li><li>Leverage regional procurement team to drive values</li><li>Aid in local supplier searches</li><li>Manage interactions with key suppliers</li><li>Manage financial reporting of procurement function</li><li>Manage transactional coordinators and balances workload within the team</li><li>Ensure compliance with policies and procedures</li><li>Deliver policy and process trainings to key stakeholders</li><li>Work closely with key customers to communicate process</li><li>Use data from Process and Systems team to set targets and drive KPIs</li><li>Work with shared services to standardize and automate tactical activities over time</li><li>Suppliers KPIs and service quality and performance improvement plan</li></ul> Requirements: Professional : <ul><li>Undergraduate Degree Required and minimum of 7 years of related work experience within Procurement</li></ul> Technical/Functional: <ul><li>More of Procurement generalist than a specialist.</li><li>Knowledge of order to payment technologies (P2P, SAP) and other procurement digital tools.</li><li>Sound procurement skills (negotiation, supplier management).</li><li>General knowledge of the supplier market in associated country.</li><li>Comprehensive knowledge of purchasing and basic understanding of supply chain management.</li><li>Financial tracking and reporting skill.</li><li>Team player.</li><li>Passionate about process improvement.</li><li>Strong detail orientation.</li><li>Excels at continuous cost reduction/process improvement.</li><li>Excellent communication skills.</li><li>Strong stakeholder management skill.</li><li>Effective at cross-functional teamwork.</li><li>Computer literate with working knowledge of Microsoft Office including Word, Powerpoint and Excel.</li><li>Ability to navigate with ambiguity.</li><li>Ability to multi-task in a fast paced environment.</li><li>Ability to work independently and with a sense of urgency.</li><li>Comfortable with conflict.</li><li>Strong service oriented approach, with timely responsiveness.</li><li>Ability to engage and collaborate with team members and stakeholders from a distance.</li></ul>

Responsibilities: 1. Execute Hiring Strategies <ul><li>Collaborate with Regional TA Manager, Business Leaders, HR partners, and Business teams to understand short- and long-term hiring needs.</li><li>Assist in developing and executing hiring plans, executing Global SLAs are aligned with the Business Goals</li><li>Stay informed about industry trends, market conditions, and emerging hiring practices &amp; tool</li></ul> 2. Talent Sourcing &amp; Pipeline Development <ul><li>Build and maintain a strong pipeline of candidates for various key roles such as NPD, NPI, PDE, MPDE and many more.</li><li>Assist the Regional TA Manager to develop and implement innovative hiring strategies using Market intelligence &amp; Talent Mapping tools.</li><li>Leverage a mix of sourcing channels: Internal/External career sites, social media Hiring such as LinkedIn, TikTok, Instagram, Facebook etc., Job Boards such as JobStreet, Monster</li><li>Familiar with hiring tools such as HireEz, ZoomInfo.&nbsp;Leverage employee referrals, and University hiring</li></ul> 3. Employer Branding &amp; Candidate Engagement <ul><li>Position the company as an employer of choice in the Engineering, Tech and manufacturing space.</li><li>Create content and campaigns targeting industry professional (e.g., webinars, blog posts, meetups, TechEvents)</li><li>Craft compelling job descriptions and recruitment materials tailored for manufacturing, Production and Engineering professionals</li></ul> 4. Full-Cycle Recruitment <ul><li>Deliver end-to-end recruitment: sourcing, screening, interviewing, offers &amp; compensation negotiation and onboarding</li><li>Collaborate with hiring managers to define role requirements and ideal candidate profiles.</li><li>Assist implement and monitor structured interview processes, including technical assessments</li></ul> 5. Stakeholder Management <ul><li>Act as the primary liaison between candidates and internal stakeholders</li><li>Provide regular hiring updates, metrics, and insights to leadership</li></ul> 6. Data-Driven Recruiting <ul><li>Use analytics to track sourcing effectiveness, time-to-hire, offer acceptance rates, and pipeline health.</li><li>Ensure Global Hiring Metrics, SLA and targets are aligned and achieved</li><li>Publish Daily / Weekly / Monthly / Qtrly reports on the efforts and progress</li><li>Optimize hiring funnel using recruitment metrics and KPI</li></ul> Requirements: <ul><li>Overall 8+ years of experience with Minimum of 5+ years from relevant industry</li><li>Preferably an Engineer of any discipline, but not mandatory (OR) Bachelor’s degree or higher in business administration or related field</li></ul>

Responsibilities: <ul><li>Operate, monitor, and adjust sterile manufacturing equipment used for formulation, filling, and packaging of IV bag products in compliance with cGMP and SOPs.</li><li>Perform routine preventive maintenance on production equipment to ensure operational readiness and minimize downtime.</li><li>Support equipment and process qualifications, including execution assistance, documentation support, and adherence to qualification protocols.</li><li>Act as first-line troubleshooting support for mechanical or operational equipment issues, escalating to Engineering or Maintenance as required.</li><li>Assist with isolator technology operations, including cleaning, sterilization, and environmental control procedures.</li><li>Participate in line clearance, changeover, and cleaning activities to maintain continuous production operations.</li><li>Accurately complete batch records, logbooks, and production documentation in compliance with data integrity and cGMP requirements.</li><li>Collaborate with Quality Assurance during in-process checks, deviation investigations, and CAPA activities.</li><li>Adhere to DEA and site procedures for controlled substance handling, including documentation and security protocols.</li><li>Contribute to continuous improvement initiatives focused on safety, efficiency, and product quality.</li><li>Work closely with cross-functional teams, including Engineering, Validation, and Quality, to support operational readiness.</li><li>Comply with all Environmental Health &amp; Safety (EHS) standards and maintain a clean and safe work environment.</li></ul> Key Stakeholders Internal <ul><li>Production Supervisor and Production Manager</li><li>Engineering and Maintenance</li><li>Validation and Quality Assurance</li><li>Materials and Warehouse Teams</li><li>Environmental Health &amp; Safety (EHS)</li></ul> External <ul><li>Equipment vendors and service technicians (as required)</li></ul> Requirements: Qualifications &amp; Experience <ul><li>High school diploma or equivalent required; Associate degree or technical certification in mechanical, engineering, or life sciences preferred.</li><li>Minimum 2 years of experience in pharmaceutical or other regulated manufacturing environments, including compounding, filling, inspection, or secondary packaging.</li><li>Prior experience with sterile products or IV bag manufacturing strongly preferred.</li><li>Strong mechanical aptitude with the ability to perform routine maintenance and troubleshoot equipment issues.</li><li>Experience operating automated production equipment using HMI or SCADA interfaces required.</li><li>Working knowledge of cGMP, aseptic processing, and controlled substance regulations preferred.</li><li>Ability to read, understand, and follow SOPs, maintenance procedures, and qualification protocols.</li></ul> Skills &amp; Competencies <ul><li>Strong technical and mechanical problem-solving skills</li><li>High attention to detail with a commitment to quality and data integrity</li><li>Ability to work effectively in a fast-paced, highly regulated environment</li><li>Strong verbal and written communication skills</li><li>Team-oriented mindset with a collaborative approach</li><li>Comfortable working in cleanroom environments with PPE requirements</li></ul>

Responsibilities: <ul><li>Delivery of customer operations for Accounts Onboarding functions for Credit cards &amp; Debit cards, through effective planning and management of resources to meet operational and customer experience performance metrics.</li><li>SLAs as well as enhance performance to best in market with deep expertise in the Cards, accounts opening or unsecured lending operations domains.</li><li>Assisting the Department Head in supervising daily operations.</li><li>Achieving the division’s operational and quality objectives.</li><li>Designing and implement operational strategy in the Department.&nbsp;</li><li>Ensuring the department’s processes are in compliance with ISO documentation.</li><li>Providing guidance and take on the role of a mentor to team members.</li><li>Facilitating continuous process improvements.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Identify opportunities to improve productivity, efficiency and service quality within the division</li><li>Drive operations related projects &amp; process improvements</li><li>Lead and coach staff to a high standard of performance, productivity and service quality</li><li>Proactively manage and resolve customers’ and business units’ feedback and queries promptly</li><li>Ensure that the Bank’s policies, guidelines, operations control and compliance requirements are strictly adhered to</li></ul> Requirements: <ul><li>4 to 6 years of retail banking operations, especially in Cards onboarding or unsecured lending Operations&nbsp;&nbsp;</li><li>Sound knowledge of regulations</li><li>Experience in change management projects, including successful RPA and automation implementations.</li><li>Strong organizational and management skills</li><li>Strong analytical and problem-solving skills</li><li>Strong interpersonal and communication skills.</li></ul>

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101 hr shared service Jobs found

Logistics Supervisor

Logistics Analyst

IAD / SAD / LAD GCP Data Engineer

IAD / SAD Developer Ansible OpenShift

Tax Supervisor

Customer Service Specialist

Procurement Operations Manager

Talent Acquisition Coordinator

Production Technician I

Manager, Application Processing, Credit Card Operations Processing Centre

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Skills

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Location

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101 hr shared service Jobs found

Logistics Supervisor

Logistics Analyst

IAD / SAD / LAD GCP Data Engineer

IAD / SAD Developer Ansible OpenShift

Tax Supervisor

Customer Service Specialist

Procurement Operations Manager

Talent Acquisition Coordinator

Production Technician I

Manager, Application Processing, Credit Card Operations Processing Centre

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.