Lead, AI & Data Products (Technical)

Account Manager

Senior Team Lead

Supply Planning Leader

Material Planning Analyst

Customer Engineer

Senior Bid Manager

Finance Analyst

Inside Sales Engineer

Supplier Development Process Engineer

Role Description: <ul><li>The organization is investing in a small number of high-impact AI and data products intended to operate across its global station network. </li><li>Each requires a single accountable owner who can hold the technical architecture and the product direction together, from first implementation through multi-station scale.</li><li>We are looking for a Lead, AI &amp; Data Products to take that ownership.&nbsp;</li><li>This is a senior individual contributor role for an engineer or applied scientist who has moved into product leadership, not a product manager with adjacent technical exposure.</li><li>You will be expected to reason about model design, data architecture and production trade-offs at the level of the engineers building the system, and to hold the roadmap, business case and stakeholder relationships at the level of the executives funding it.&nbsp;</li><li>The role operates horizontally.</li><li>You will act as the single-threaded owner for assigned initiatives, working with the AI Centre of Excellence on patterns and feasibility, with Data Engineering and Platform on the data foundation, with Operational Excellence and the business product owners on process change, and with the forward deployed engineers in region on station rollout.</li></ul> This is a hands-on role. <ul><li>You will review and contribute to code, make architectural calls, and spend meaningful time at the frontline understanding operations directly rather than through documentation.</li></ul> Responsibilities: Technical product ownership <ul><li>Own the product end to end for assigned AI and data initiatives: discovery, technical architecture, roadmap, delivery sequencing and global rollout readiness.</li><li>Act as single-threaded owner. One person accountable for whether the product works, is adopted, and delivers its business case across stations and regions.</li><li>Convert programs into products.&nbsp;</li><li>Move initiatives currently run as projects onto a product footing with a roadmap, a lifecycle, named users and a benefit measure.</li><li>Make the build decisions: in-house, CoE pattern, capability center, or vendor. Own the trade-off and the consequences.</li></ul> Technical depth <ul><li>Set the architecture for AI and data products spanning forecasting, optimization, simulation, GenAI and agentic workflows, and defend it in technical review.</li><li>Work in the codebase. Review designs and pull requests, prototype where it resolves ambiguity faster than discussion, and contribute directly when delivery depends on it.</li><li>Own production quality: model robustness, explainability, evaluation, monitoring, latency and cost in service, not only at launch.</li><li>Build on the platform. Consume governed data through the semantic layer and apply CoE guardrails rather than constructing parallel capability.</li></ul> Business and delivery leadership <ul><li>Translate operational problems into technical solutions and, equally, translate technical constraints into terms operations and commercial leadership can act on.</li><li>Own the business case with the business product owner: the benefit hypothesis, the measurement approach and the reported outcome.</li><li>Lead without direct authority across engineering, data science, operations and regional teams, including delivery through the capability center and vendor partners.</li><li>Work from the frontline.</li><li>Regular Gemba at stations, with operational understanding built firsthand.</li></ul> Requirements: <ul><li>10+ years in engineering, applied AI or data science, with a substantial portion spent building and running systems in production rather than specifying them.</li><li>Demonstrable record of owning technical products end to end and scaling them beyond a first implementation into multi site or multi-market operation.</li><li>Depth in one or more of: forecasting (time series, probabilistic, hierarchical), optimization (MIP, LP, heuristics), simulation, or production GenAI and agentic systems, with working literacy across the others.</li><li>Strong Python and SQL, with practical command of the modern data and ML stack: cloud data platforms, pipelines, model deployment, evaluation and monitoring.</li><li>Experience influencing senior stakeholders and operating across engineering, operations and commercial functions without direct reporting lines.</li><li>Aviation, logistics or complex physical operations exposure is an advantage, not a prerequisite.</li></ul> Qualifications <ul><li>Bachelors, MSc or PhD in Computer Science, Engineering, Data Science, Mathematics, Operations Research or a related field. Personal characteristics</li><li>Technical credibility earned through building, not through managing builders.</li><li>Judgement on trade-offs between scope, speed and quality, with the confidence to decide under incomplete information.</li><li>Clear communication with engineers, operators and executives, adjusting register without losing precision.</li><li>Comfort with ambiguity and being accountable for outcomes rather than activity.</li></ul>

Responsibilities: <ul><li>Manage key accounts and develop strong relationships with customer stakeholders.</li><li>Identify and pursue business development opportunities to grow revenue in the Aerospace, Defense, and Marine sectors.</li><li>Manage direct global accounts and OEM business.</li><li>Provide technical solutions to government, PSU, and defense-sector customers.</li><li>Manage customer communication and maintain regular contact with key decision-makers.</li><li>Prepare and manage quotations, proposals, offers, and project contracts.</li><li>Lead commercial discussions, pricing, and contract negotiations.</li><li>Collaborate with channel and distribution partners to support business growth.</li><li>Identify customer needs and develop solution-oriented proposals.</li><li>Generate new business opportunities and close direct sales deals.</li></ul> Requirements: <ul><li>B.Tech in Mechanical, Electrical, or Electronics Engineering.</li><li>At least 5 years of relevant experience in a customer-facing role.</li><li>Experience in key account management and business development.</li><li>Proven experience handling direct OEM business.</li><li>Demonstrated success closing direct business deals.</li><li>Experience preparing offers, quotations, proposals, and presentations.</li><li>Proficiency in Microsoft Excel and presentation tools.</li><li>Required Skills and Competencies</li><li>Strong customer relationship management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Strong influencing, selling, and negotiation abilities.</li><li>Solution-oriented approach and basic problem-solving skills.</li><li>Creative approach to identifying business opportunities.</li><li>Resilience and adaptability in a changing business environment.</li><li>Ability to work effectively with customers, internal teams, and channel partners.</li></ul>

Responsibilities: <ul><li>Lead &amp; participate in the design, development, and maintenance of FMF-related applications.&nbsp;&nbsp;</li><li>Conduct impact analysis and internal data mapping during the design phase.&nbsp;&nbsp;</li><li>Collaborate with business analysts and stakeholders to finalize technical requirements.&nbsp;&nbsp;</li><li>Perform defect analysis and resolution.&nbsp;&nbsp;</li><li>Write and maintain Unix/Linux shell scripts to support automation and integration.&nbsp;&nbsp;</li><li>Execute SQL queries and updates to support application logic and reporting.&nbsp;&nbsp;</li><li>Manage and mentor junior developers, ensuring quality and timely delivery.&nbsp;&nbsp;</li><li>Coordinate with testing, infrastructure, and compliance teams to ensure smooth deployment and support.&nbsp;&nbsp;</li><li>Provide regular updates to project managers and escalate risks/issues with proposed resolutions.&nbsp;&nbsp;</li><li>Lead technical implementation of vendor products (e.g., Firco™ Continuity).&nbsp;&nbsp;</li><li>Perform gap analysis between internal requirements and vendor product capabilities.&nbsp;&nbsp;</li><li>Liaise with vendors to address product limitations, customization needs, and integration challenges.&nbsp;&nbsp;</li><li>Ensure compliance with internal standards and regulatory requirements during implementation.&nbsp;&nbsp;</li><li>Document technical specifications, deployment procedures, and support guides.&nbsp;</li></ul> Requirements&nbsp;&nbsp; <ul><li>Experienced in software development roles, with at least 2 years in a senior or lead capacity.&nbsp;&nbsp;</li><li>Proven eperience in banking or financial services, especially in compliance or payments.&nbsp;&nbsp;</li><li>Strong understanding of SDLC processes and experience in technical design and impact analysis.&nbsp;&nbsp;</li><li>Experience implementing and managing vendor products in enterprise environments.&nbsp;&nbsp;</li><li>Proficient in Unix/Linux shell scripting and SQL.&nbsp;&nbsp;</li><li>Hands-on experience with Java for defect resolution and enhancements.&nbsp;&nbsp;</li><li>Familiarity with payment technologies (SWIFT messaging, transaction flows) and AML systems&nbsp;&nbsp;</li><li>Experience with DevOps practices and CI/CD tools (Jenkins, Artifactory, SonarQube) will be an added&nbsp;</li><li>advantage&nbsp;&nbsp;</li><li>Degree in Computer Science, Engineering, or a related field.&nbsp;&nbsp;</li><li>Additional certifications in payment or compliance technology are advantageous&nbsp;&nbsp;</li></ul>

Role Description: <ul><li>Supply Planning Leader is accountable for end-to-end supply planning across an assigned product portfolio and multiple distribution centers.</li><li>The role ensures timely, cost-effective product availability while balancing customer service, inventory health, working capital, capacity, and logistics performance. This leader converts demand into feasible supply plans, manages risks and constraints, and drives cross-functional execution and continuous improvement in a global, matrix environment.</li></ul> Responsibilities: <ul><li>Develop and execute supply plans aligned with customer demand, inventory targets, business priorities, capacity, material availability, supplier constraints, and transportation lead times.</li><li>Ensure finished-goods availability and timely replenishment across distribution centers, regional warehouses, and source plants by driving MRP recommendations and monitoring plan adherence.</li><li>Lead weekly and monthly supply reviews and actively support S&amp;OP and S&amp;OE by providing supply status, reviewing demand outlook, recommending trade-offs, and driving approved actions.</li><li>Optimize safety stock, MRP policies, inventory deployment, stock coverage, turns, availability, and working capital while maintaining healthy inventory levels.</li><li>Manage phase-in and phase-out planning for the assigned portfolio.</li><li>Identify demand-supply gaps, capacity bottlenecks, material constraints, revenue risks, and service opportunities; lead root-cause analysis, recovery plans, prioritization, and allocation decisions.</li><li>Support customer-service targets, including Fill Rate, STR, OTIF, and PP Confirmation, by aligning commitments with realistic supply capabilities.</li><li>Partner with Demand Planning, Procurement, Manufacturing, Logistics, Customer Service, Product Management, and Sales on material availability, inventory strategy, supply risks, and executive reviews.</li><li>Prepare monthly and annual inventory and freight projections and improve sourcing and transportation economics, including ocean buying from source.</li></ul> Requirements: <ul><li>Bachelor’s degree in Supply Chain Management, Engineering, Operations, Business, or a related field.</li><li>10+ years of experience in supply planning, materials planning, inventory management, manufacturing, distribution, OEM, automotive, industrial, or aftermarket environments.</li><li>At least 4 years of team-leadership experience, with demonstrated stakeholder management, influencing, communication, and problem-solving capability.</li><li>Experience working effectively in fast-paced, global, matrix, and ambiguous environments.</li><li>Strong knowledge of supply and demand planning, forecasting, inventory optimization, capacity and constraint management, distribution networks, transportation, warehousing, and S&amp;OP/S&amp;OE.</li><li>Proficiency in SAP MRP and inventory planning, SAP IBP, and advanced Microsoft Excel; strong Microsoft PowerPoint and analytics capability.</li></ul>

Role Description: <ul><li>The purpose of this role is to make product available to meet customer demand – and that includes delivery to the appropriate location, on time, in sufficient quantity.</li><li>Supply chain role is focused on doing that in the most efficient and effective way.</li></ul> Responsibilities: <ul><li>Order management, shortage management, meet or exceed desired service levels and inventory targets as defined</li><li>To focus on part availability, on time delivery to the customer, Quality and Cost Reduction by utilizing resources effectively.</li><li>Driving supply chain and logistics excellence and ensuring the compliance of all statutory requirements in order to achieve Business goals.</li><li>Provide innovative planning and logistics solutions to find and implement efficiencies with cross-functional teams</li><li>Drive and assist in the identification and implementation of continuous improvement opportunities and customer satisfaction opportunities to deliver superior service.</li><li>Support procurement exercises by providing operational market intelligence and benchmarking.</li><li>Use of technological tools and internal data to generate reports that detail efficiencies as well as areas needing improvement.</li><li>Responsible for Inter Company procurement &amp; allocations from vendors in US/Europe/Asia</li><li>Scheduling and Releasing order on affiliates located all over the world as per the domestic requirement.</li><li>Taking order confirmation and ensuring shipments are handed over to forwarder in time</li><li>Oversee execution of shipments in different ways like Sea, Air Freight &amp; Couriers from different origins like Europe, Korea, Japan, USA, Thailand, Brazil etc. in co-ordination of different freight forwarders.</li></ul> Requirements: Technical Skill <ul><li>SAP MM.</li><li>Advance Excel EDUCATION/KNOWLEDGE.</li><li>Graduate Degree holder from any stream – Preferably Engineering.</li><li>Good knowledge of SAP or a similar ERP-system.</li><li>Excellent communication and partnership skills with CFTs.</li><li>Minimum 2-3 years working experience in Supply Chain functions.</li><li>Experience with SAP is highly desirable.</li><li>Exposure to Data Analytical tools and Data Management would be added advantage.</li><li>Innovation demeanor Problem solving.</li><li>Passion for technology.</li><li>Results driven.</li><li>Clear and concise communication.</li></ul>

Responsibilities: <ul><li>Install, maintain, and upgrade customer equipment&nbsp;</li><li>Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]&nbsp;</li><li>Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and&nbsp;</li><li>business challenges&nbsp;&nbsp;</li><li>Train and mentor junior Field Service Engineers [Customer Engineers]&nbsp;</li><li>Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems&nbsp;</li><li>Coordinate and communicate directly with customers&nbsp;</li><li>Fulfill additional duties, as assigned.&nbsp;</li></ul> Requirements: <ul><li>Completion of a Diploma and/or Bachelor’s degree, military technical training, field service experience, or trade certification&nbsp;</li><li>4-7 years of work experience in semiconductor industry or other equipment support industry&nbsp;</li><li>Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics&nbsp;</li><li>Strong knowledge of hand tools and their appropriate usage, including digital multimeters&nbsp;</li><li>Effective written and verbal communication skills&nbsp;</li><li>Basic knowledge of Microsoft Excel, Word, and PowerPoint&nbsp;&nbsp;</li><li>Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.&nbsp;</li></ul>

Role Description: <ul><li>The Senior Bid Manager will establish and develop a new deal and bid management capability, acting as the central coordinator for complex Requests for Proposals (RFPs) and tenders across EMEA and North America, with support for APAC as required.</li><li>Based in the UK, the role will work closely with Sales, Pricing, Legal, Service Delivery, and other teams across the business to coordinate the end-to-end bid process and ensure the development of high-quality, commercially sound, and deliverable proposals.</li><li>This is an exciting opportunity to shape a new capability and play a key role in how the business approaches and delivers complex deals globally. The Senior Bid</li><li>Manager will bring structure and organisation to a developing function, establishing effective processes, tools, and ways of working while remaining adaptable as the business evolves.</li><li>This is a highly hands-on role requiring a proactive self-starter who can work autonomously while thinking strategically. An AI-first mindset is essential to identify smarter, more efficient ways of working and continuously improve the deal and bid management process.</li></ul> Responsibilities: RFP Orchestration and Qualification <ul><li>Own the RFP intake register and qualification process, assessing scope, probability of winning, and resource capacity.</li><li>Propose resource allocation to senior commercial leadership.</li><li>Develop and manage end-to-end bid plans, including meeting schedules, stage gates, task delegation, and deadline management across all workstreams.</li><li>Organise mandatory RFP strategy kick-off meetings and prepare decision-making packs for each stage gate.</li></ul> Contract and SLA Alignment <ul><li>Build and maintain a global standard contract clause library and deviation register.</li><li>Establish the standard contractual baseline for each RFP and consolidate regional amendments into a single position for negotiation.</li><li>Coordinate Service Level Agreements (SLAs) with Service Delivery teams, ensuring internal approval of operational feasibility before commitments are made to customers.</li><li>Manage contractual terms and SLAs as part of an integrated negotiation process.</li><li>Coordinate with Legal teams on standard contractual terms.</li><li>Refer significant contractual or SLA deviations to Pricing for financial impact assessment.</li><li>Track contract approvals and signatures through to completion.</li></ul> Proposal Excellence <ul><li>Develop compelling solution narratives and executive summaries tailored to the evaluation criteria and target audience.</li><li>Lead internal bid reviews and quality assurance processes.</li><li>Build and maintain a library of standard proposal content, templates, and reusable materials.</li><li>Evaluate and implement AI-powered bid management tools, such as Loopio or similar platforms, to improve proposal quality, consistency, and turnaround times.</li><li>Manage customer portal submissions, ensuring accuracy, compliance, and on-time delivery across relevant time zones.</li></ul> Continuous Improvement <ul><li>Facilitate structured win/loss reviews following each RFP to identify lessons and improvement opportunities.</li><li>Maintain and continuously improve bid processes, standard templates, reusable proposal content, and contractual clause libraries between live bids.</li><li>Identify opportunities to improve efficiency, consistency, and commercial effectiveness through automation and AI-enabled tools.</li></ul> Requirements: Relevant Skills and Experience <ul><li>12+ years of relevant pre-sales, bid management, or related commercial experience, with an AI-first mindset.</li><li>Essential experience in aviation, ground handling, or air cargo handling; knowledge of the Standard Ground Handling Agreement (SGHA) is a strong advantage.</li><li>Proven experience managing complex, multi-workstream bids and tenders against strict external deadlines.</li><li>Strong stakeholder management and influencing skills, with the ability to coordinate teams across regions, functions, and seniority levels without direct authority.</li><li>Strong contract management knowledge and sound commercial judgement.</li><li>Ability to work effectively in ambiguous, evolving environments and establish structure in a developing function.</li><li>Practical experience with bid management and AI tools, such as Loopio or equivalent platforms.</li><li>A proactive, hands-on approach with the ability to take ownership and deliver independently.</li><li>Excellent written communication, proposal development, presentation, and executive-level communication skills.</li></ul> Core Values <ul><li>Safety: Maintaining the highest standards of safety and operational responsibility.</li><li>Customer Focus: Delivering value and creating positive customer experiences.</li><li>Respect: Listening to, understanding, and respecting colleagues and stakeholders.</li><li>Excellence: Pursuing high standards in every aspect of delivery.</li><li>Teamwork: Collaborating effectively and building on the strengths of others.</li></ul>

Responsibilities: <ul><li>Responsible for all aspects of Accounts Payable, Accounts Receivable, Fixed Assets</li><li>Review transactions and documentation to ensure compliance with statutory and Group requirements.</li><li>Assist in cost monitoring and controls. Provide analytical support with insights on actual expenses and variances against budget</li><li>Work in a team to perform day-to-day accounting functions, month-end, quarter-end and year-end closing. These may include reconciliations, general ledger entries, Group and Statutory reporting.</li><li>Ensure timely and accurate completion of management accounts, notes to the accounts, cash flow projection and statutory and tax submission.</li><li>Provide support for the planning and budgeting exercise</li><li>Assist in system and process enhancements.</li><li>Liaise with external internal auditors, tax agent, company secretary, regulatory authorities, relationship manager and other parties to ensure compliance with all matters relating to audit, tax, statutory and Group requirements.</li><li>Perform any ad-hoc tasks and responsibilities which the superior may assign from time to time</li></ul> Requirements: <ul><li>Minimum 5 years of working experience in Finance, Accounting or Audit functions</li><li>Have a Bachelor Degree in Accounting or Finance or a professional accounting qualification (e.g ACCA/ CPA Australia/ CIMA)</li><li>Have working experience in a shared service centre / Global Business Service centre experience will be an advantage</li><li>Working knowledge and experience in SAP system is a must</li></ul>

Responsibilities: <ul><li>Identify and pursue new sales opportunities across PH market.&nbsp;</li><li>Build and maintain strong relationships with existing and potential customers, adapting communication styles to regional preferences.</li><li>Support external sales engineers by generating leads and qualifying prospects.</li><li>Generate quotation and revert to customers for standard products, tubing, hoses and parts.</li><li>Follow up with customer quotations.</li><li>Take orders for repeat business and ensure timely follow-up with clients.</li><li>Collaborate with cross-functional teams to align sales strategies with regional market trends.</li><li>Maintain accurate records of customer interactions and sales activities in CRM systems.</li></ul> Requirements: <ul><li>Good English communication skills.&nbsp;</li><li>2 to 5 years of experience in inside sales (cold calling / lead generation).</li><li>Background in maintaining accurate records of customer interactions and sales activities.</li><li>Cold calling, lead generation.</li></ul>

Responsibilities: Cross function collaboration: <ul><li>Coordinate Procurement, SQE, PDE, MPDE, Engineering Assess and document manufacturing capability, process maturity, and QMS compliance during PCBA new supplier qualification/Development.</li><li>Engage upstream and downstream raw material partners to improve delivery capability, capacity alignment, and supplier responsiveness.</li><li>Organize and lead regular cross-functional reviews with PDE, MPDE, and suppliers to address delivery risks, manufacturing readiness, and improvement actions.</li><li>Track and drive closure of cross-functional and supplier action items, escalating gaps as needed.</li></ul> NPI stage: <ul><li>Provide early manufacturing and engineer support for PCBA commodities from a sourcing and supply chain perspective to support supplier selection decisions (critical).</li><li>Conflict Management: Coordinate and facilitate DFM (Design for Manufacturing) discussions with suppliers, and Engineering to ensure manufacturing requirements are clearly understood and accepted (no design decision ownership).</li><li>Assess and document manufacturing capability, process maturity, and QMS compliance during PCBA new supplier qualification.</li><li>Act as a coordination interface between Procurement and Engineering, ensuring alignment on quality, commercial, and technical expectations without assuming design ownership.</li></ul> Approved Supplier Management: <ul><li>Drive yield, process stability, and delivery performance improvements at supplier sites.</li><li>Collaborate with suppliers and key supply chain nodes to improve lead time and delivery reliability, supporting company sample and production needs.</li><li>Partner with CM and Procurement to support SRM programs for strategic PCBA suppliers, with close tracking of action plan execution.</li><li>Facilitate cross-functional supplier improvement workshops (e.g. CoPQ reduction, lead time optimization) as a neutral coordinator, ensuring clear ownership and accountability.</li><li>Monitor progress and escalate unresolved issues where action items are not closed as committed.</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical / Automation/ Mechanical or any Engineering related majors.</li><li>At least 7 years of MPDE experience within PCBA (Industry relevant), connector and cable assembly Quality Management portion. Procurement, supply chain experience OR Total years of experience 10+ years in various industries including PCBA.</li><li>Knowledge on specific product and process as required (Connectors, Cable and Cable Assemblies, PCBA Tolerances and Cost Drivers)&nbsp;</li><li>In-depth knowledge of electronic manufacturing processes such as PCBA assembly (SMT/THT), box build, testing, and packaging</li><li>Understanding of supplier capabilities, capacity planning, and EMS operating models</li><li>Familiarity with DFM/DFA (Design for Assembly), component sourcing, and BOM management</li><li>Awareness of quality systems, certifications (ISO 9001,IATF 16949 and IPC- Association Connecting Electronics Industries), and related compliance standards</li><li>Ability to work with EMS partners on cost, yield, lead time, and continuous improvement</li><li>Experience supporting NPI, supplier qualification, and scale-up to mass production</li><li>Expert level with the tools related to supplier APQP process, include but not limited to PPAP, FMEA, CP, MSA, SPC, R@R and 8D methodology is a Plus.</li><li>Thorough knowledge of Problem-Solving tools (5-Why, Ishikawa/Fishbone diagrams, Fault Tree</li><li>Analysis)</li></ul>

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376 human resource operation support analyst Jobs found

Lead, AI & Data Products (Technical)

Account Manager

Senior Team Lead

Supply Planning Leader

Material Planning Analyst

Customer Engineer

Senior Bid Manager

Finance Analyst

Inside Sales Engineer

Supplier Development Process Engineer

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376 human resource operation support analyst Jobs found

Lead, AI & Data Products (Technical)

Account Manager

Senior Team Lead

Supply Planning Leader

Material Planning Analyst

Customer Engineer

Senior Bid Manager

Finance Analyst

Inside Sales Engineer

Supplier Development Process Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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