Customer Service

ASC - Lead Management and Prof Trainer

ASC - Instructional Designer

Human Resources Business Partner

Senior Learning & Development Manager (KSEA)

Chief Human Resources Officer

Regional Manager

Senior Sales Engineer/Sales Engineer

Product Engineering Manager

Total Rewards Specialist ASC

Responsibilities: <ul><li>Be the primary interface on a day-to-day basis with direct account responsibility for customers.</li><li>Carry out contract reviews on orders/schedules and process in the SAP system.</li><li>Progress/expedite orders as requested.</li><li>Process request for quotations.</li><li>Process customer returns.</li><li>Investigate credit and debit requests and queries to issue credit/debit as necessary.</li><li>Have regular reviews with your account base to discuss OTD, backlog and other general support issues.</li><li>Review, action and issue all relevant order related reports.</li><li>Answer technical queries from customers as required using the intranet technical reference and to offer alternatives using available resources.</li><li>Proactively perform quote follow up.</li></ul> Requirements: <ul><li>Customer Care experience minimum 2-3 years</li><li>Fluency in English and German (at least B2 level)</li><li>Very good knowledge of SAP and MS Office package, supply chain or logistic knowledge will be an advantage</li><li>Good time management and ability to prioritize tasks</li><li>A passionate team player with Customer Focus and organizational agility, who can work under pressure and provide timely follow up as well as resolution of issues and inquiries</li><li>Multitasking out of the box thinker with a positive attitude, able to listen and being patient</li><li>Problem solving skills as well as negotiating skills are necessary to succeed</li><li>Success-oriented, open-minded, organized, resilient even in stressful situations</li><li>Ability to work on a hybrid model (office is located in Kraków)</li></ul>

Responsibilities: Duties may include, but are not limited to, the following: <ul><li>Present structured content in a way that inspires participants toward greatness.</li><li>Conduct leadership, management, and supervisory courses and learning content (in person and virtually).</li><li>Successfully complete and maintain certifications.</li><li>Continually gain up-to-date knowledge on leadership, management, and supervisory soft skills.</li><li>Collaborate with other learning professionals in the development of new course material.</li><li>Review curriculum and make recommendations on utilizing state-of-the-art training aids and techniques, including digital and interactive training systems</li><li>Assist in other divisional activities either directly or indirectly related to divisional training.</li><li>Under the direction of the supervisor, conduct classroom training and assist in field training activities.</li><li>Be an effective team member who consistently practices proven characteristics of effective teaming.</li></ul> Requirements: <ul><li>As a successful candidate you should have a Bachelor Degree in Human resource discipline. Master degree is preferred</li><li>Have 6 to 10 years of experience in the delivery of training programs focused on leadership, management, and professional development.</li><li>Have experience in preparing a classroom learning environment and conducting training for 5 to 100 participants.</li><li>Have proven experience as a workshop facilitator delivering leadership, management, and supervisory knowledge and skills.</li><li>Have experience facilitating both in-person and virtual workshops.</li><li>Have experience using emerging learning technologies to enhance the learning environment.</li><li>Able to prepare a training classroom environment as well as conduct and evaluate courses.</li><li>Have strong ability to develop and maintain relationships at different levels within the organization and expert ability to effectively manage a classroom environment during training.</li><li>Have strong written and verbal communication skills.</li></ul>

Responsibilities: Duties may include, but are not limited to, the following: <ul><li>Analyze, design, develop, implement, and evaluate performance solutions.</li><li>Identify opportunities to implement improvements to increase effectiveness of curriculum.</li><li>Partner with potential customers including employees, SMEs, management, and leaders from multiple business lines to implement effective learning solutions.</li><li>Develop and implement standards and procedures to ensure the relevance of</li><li>learning content.</li><li>Work with team members to manage content on LMS and assist with implementation of</li><li>a LCMS.</li><li>Utilize learning technologies where appropriate to provide effective content delivery.</li><li>Leverage relevant systems for e-learning, virtual learning, collaboration, mobile learning, learning management, content management, knowledge management, talent management, and performance monitoring.</li></ul> Requirements: As a successful candidate you should have a Bachelor’s degree in Instructional Design, Human Resource Development, Adult Education, Organizational Development, or similar field. <ul><li>Ten (10) years of experience related to the analysis, design, development, implementation, facilitation, and evaluation of learning, development, and performance solutions.</li><li>High level of familiarity using learning technologies, including learning management systems, virtual communication platforms (e.g., Zoom), and e-learning development</li><li>(e.g. Storyline, Rise and Captivate).</li><li>3 years of facilitation experience</li><li>ESL Certification preferred</li><li>Experience with AR/VR implementation preferred</li><li>Certified Professional in Talent Development (CPTD) or similar professional certification preferred.</li></ul>

Responsibilities: <ul><li>In collaboration with business leaders, build short-term and long-term strategic plans.&nbsp;</li><li>Partnering with the local leadership team on strategic organizational plans.&nbsp;</li><li>Develop effective sourcing strategies aligned with business goals to create a sustainable talent pipeline via multiple channels.</li><li>Take ownership of Employee relations.</li><li>Implement an operating model for the market and functions that enables efficient and effective execution of the business strategy.</li><li>Partner with regional teams to define and plan the Learning and development plans.</li><li>Support compliance with country-specific regulatory frameworks and company policies.</li></ul> Requirements: <ul><li>Minimum 5 years of professional experience in HR Management, Business Partnering with global company.</li><li>Experience in deploying Human Resources change management, partnering and strategic workforce planning, by liaising with regional team and local leadership.</li><li>Proficient in English and Chinese.</li></ul>

Responsibilities: Ownership:&nbsp; <ul><li>Collaborate with business and P&amp;C leaders to set up and execute global learning and development processes (assess competence development needs, create learning methods and solutions, develop training centre and trainers, deliver, and manage training) to meet company’s short- and long-term competence goals for the business&nbsp;</li><li>Help to set global/local priorities and budget for competence development based on the company strategy and business goals, work with P&amp;C, business, and L&amp;D network to make global/local plans for competence development. Help business to define business impact and learning outcomes for competence development programs.&nbsp;</li><li>Provides consultation for P&amp;C, managers, and employees with questions about learning and development, and advise on the different learning and development approaches for business outcome and support.&nbsp;</li><li>Owns the annual Frontline Training Plans and contributes to One P&amp;C team, executes L&amp;D plans with impact together with P&amp;C community.&nbsp;</li><li>Drives local business agenda with L&amp;D expertise, challenges and concludes L&amp;D deliveries that improve business results.&nbsp;</li><li>Works closely with Cluster/FL business leaders and P&amp;C colleagues to drive L&amp;D agenda as well as consult on development. Provides L&amp;D services and delivers selected trainings for the cluster/FL.&nbsp;</li><li>Governs and consults on learning needs by broadening stakeholders’ views on what gets solved with training and what is something else.&nbsp;</li><li>Leads P&amp;C Services training coordinators for the cluster/FL to optimal efficiency and value.&nbsp;</li><li>Focuses on field training discipline, data accuracy and KPIs transparency including improvement suggestions.&nbsp;</li><li>Develops learning assets e.g., Training Centres towards full utilization &amp; impact&nbsp;</li><li>Ensures relevant learning offering and L&amp;D operational excellence across cluster/FL in sync with Area and Global L&amp;D direction.&nbsp;</li><li>Responsible for development and performance management of the L&amp;D team in the Front line.&nbsp;</li></ul> Contribute:&nbsp; <ul><li>Communicates continuously L&amp;D value, services, and operating model to all relevant cluster/FL stakeholders&nbsp;</li><li>Facilitates and promotes learner centric learning culture. Acts as a project manager for certain learning projects such as induction renewal.&nbsp;</li><li>Impacts Area and global L&amp;D by explicitly articulating cluster/FL learning needs and offering feedback.</li></ul> People leader, network management: <ul><li>Lead cluster/FL L&amp;D teams’ engagement and recognition for business relevance and learning impact with transparency and data.&nbsp;</li><li>Leads and manages internal trainer networks across the cluster/FL.&nbsp;</li></ul> Level of decision making:&nbsp; <ul><li>Responsible for L&amp;D KPIs and business metrics for cluster/FL level for non-technical and technical competence development&nbsp;</li><li>Contribute to big picture as member of Area L&amp;D Leadership Team&nbsp;</li><li>CoE Budgeting for cluster/FL (OPEX and Capex)&nbsp;</li></ul> Performance metrics:&nbsp; <ul><li>Priority learning solutions management/adoption % for cluster/FL&nbsp;</li><li>Mandatory field certifications for safety and methods in place &amp; valid for all field operatives in cluster/FL&nbsp;</li><li>External spend on training vendors &amp; venues in cluster/FL&nbsp;</li><li>Field Trainer utilization, TC utilization, learning solution reach, and NPS in cluster/FL&nbsp;</li><li>Workday Learning data quality (Learning management system) LMS&nbsp;</li><li>Global learning offering utilization vs. local offering quantity in cluster/FL&nbsp;</li><li>Internal trainer pools strength and retention in cluster/FL&nbsp;</li><li>P&amp;C Services / training coordination satisfaction for cluster/FL</li></ul> Requirements: <ul><li>Master’s degree in human resources, education, or related field&nbsp;</li><li>10+ years of experience in learning and development, including designing, implementing, and evaluating training programs, preferably in multinational company.&nbsp;</li><li>Experienced in managing learning needs and priorities through business partnering and data analysis.&nbsp;</li><li>Good leadership and influencing skills.&nbsp;</li><li>Proven experience in managing and leading a team of learning professionals.&nbsp;</li><li>Proven facilitation and team coaching skills&nbsp;</li><li>Excellent business communication and interpersonal skills with the ability to interact effectively with stakeholders &amp; employees at all levels of the organization.&nbsp;</li><li>Ability to identify competence development needs and translate the needs into competence development plans for various functions and units.&nbsp;</li><li>Experience and ability to facilitate workshops / planning meetings with various stakeholders.&nbsp;</li><li>Ability to plan and manage initiatives effectively&nbsp;</li></ul>

Responsibilities: Strategic Recruiting:&nbsp; <ul><li>Develop and implement a strategically aligned manpower plan for both the Corporate Office and Field Workforce that supports Signpost &amp; subsidiaries business goals.</li><li>Lead the recruitment of high-quality talent across hierarchies with transparent processes, ensuring alignment with desired backgrounds, qualifications, and cultural compatibility. Create talent spotting platforms to minimize the need for external recruiters, reducing time-to-fill.</li><li>Develop differentiated approaches between Corporate and Field workforce recruitment, optimizing people utilization across the organization and eliminating wastage and duplication.</li><li>Foster a new-age work ethos, considering the future of work challenges.</li></ul> Employee Relations: <ul><li>Enhance HR processes and programs to support internal balance and harmony.</li><li>Provide proactive guidance on employee relations to resolve issues and ensure compliance with organizational policies.</li><li>Implement programs and policies that attract and retain talent, driving high productivity and morale.</li><li>Stay updated on local and state legislation affecting HR practices, training management, and ensuring company policies are compliant.</li><li>Design and coordinate benefits, compensation, and rewards programs that are transparent, principle-based, and aligned with market best practices.</li><li>Assist with special projects as necessary.</li></ul> Employee Communications: <ul><li>Support HR communication efforts across the organization.</li><li>Assist managers and executives in maximizing employee understanding of business goals, projects, and policies.</li><li>Set standards for the content, distribution, and timeliness of employee communication materials.</li></ul> Training and Development: <ul><li>Operationalize performance management and feedback tools that support business strategies and values.</li><li>Facilitate succession planning processes at the regional and HO levels across hierarchies.</li><li>Oversee individual development plans, focusing on the leadership group.</li><li>Identify rising stars and ensure adequate gap planning.</li><li>Promote intra-region and internal company transfers to support development action plans.</li><li>Monitor employee progression within the organization, providing career counseling and development planning.</li><li>Identify training and development needs through needs analysis based on organization results, job requirements, and current trends.</li><li>Provide leadership, orientation, new manager training, and sexual harassment awareness training.</li><li>Manage processes to ensure performance and pay/reward/recognition programs are appropriately linked.</li></ul> Performance Management: <ul><li>Drive performance management across the organization.</li><li>Facilitate goal setting and performance expectations.</li><li>Ensure evaluations comply with company standards, differentiate performance, and support meritocracy.</li><li>Actively manage, coach, and address underperformers.</li></ul> Mergers &amp; Acquisitions: <ul><li>Serve as the HR strategist for mergers and acquisitions, assisting with due diligence, decision-making, and communications.</li><li>Ensure consistent employee communications and smooth integration during M&amp;A activities.</li><li>Lead the assimilation of newly acquired executives.</li><li>Conduct talent assessments for new acquisitions.</li></ul> Requirements: <ul><li>20+ years as a Human Resources professional, preferably in a management role.</li><li>MBA/PGDM in HR/Industrial Relations.</li><li>Experience in large-format, people-intensive service organizations such as telecom, ITES, or e-commerce.</li><li>Knowledge of Human Resources management principles.</li><li>Core competencies in Employee Relations, Leadership Development, and Recruitment</li></ul>

Responsibilities: <ul><li>Project Execution: Lead and manage the execution of projects within the region, ensuring adherence to timelines, budgets, and quality standards.</li><li>Develop and implement project plans, including resource allocation, risk management, and progress tracking.</li><li>Coordinate with internal teams and external partners to ensure smooth project execution and resolve any issues that arise.</li><li>Regulatory Approvals: Identify and engage with relevant government and local authorities to seek approvals and permits required for project execution.</li><li>Ensure compliance with all local regulations, zoning laws, and industry standards. Develop and maintain positive relationships with regulatory bodies to facilitate smooth approval processes.</li><li>Sales Management: Develop and execute sales strategies to achieve revenue targets and expand market share within the region.</li><li>Identify and pursue new business opportunities, including potential clients, partnerships, and market segments.</li><li>Monitor sales performance, analyze market trends, and adjust strategies as needed to meet sales goals.</li><li>Team Leadership: Build, lead, and motivate a high-performing regional team, including project managers, sales representatives, and support staff.</li><li>Provide mentorship and professional development opportunities to team members. Foster a collaborative and results-oriented work environment.</li><li>Reporting and Communication: Prepare and present regular reports on project status, sales performance, and regional developments to senior management.</li><li>Maintain clear and effective communication with all stakeholders, including clients, government officials, and internal teams.</li><li>Budget Management: Oversee regional budget, ensuring effective allocation of resources and adherence to financial constraints. Conduct regular financial analysis and reporting to ensure project and sales profitability.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field; Master’s degree or MBA preferred.</li><li>Minimum of 10 years of experience in project management and sales, with a proven track record of successfully managing medium-scale projects and driving sales growth.</li><li>Strong understanding of local regulatory frameworks, laws, and government approval processes.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Ability to work effectively under pressure and manage multiple priorities simultaneously.</li><li>Proficiency in project management software and sales CRM tools.</li></ul>

Responsibilities: <ul><li>Drive profitable sales growth in Process Industry (Industrial, Food &amp; Beverage and Waste &amp; Water Environment) sector of Japan.</li><li>Drive and implement strategic objectives as agreed with the Process Industry Sales Engineer of Japan.</li><li>Achieve the above through collaborative working with the Japan Process Industry Leader.</li><li>Meet or exceed sales and profit targets for Japan using all the facilities, sales and marketing resource available within the planned expenditure.</li><li>Manage to ensure sales support team, re-sellers/3rd parties, and their sales forces are well trained in our product lines, technically and in selling, and motivated, and that monitoring systems are put in place to ensure that sales engineers selling efficiencies can be increased.</li><li>Manage to ensure the staff under your control are striving for the same goals, to keep all Process Industry (Industrial, Food &amp; Beverage and Waste &amp; Water Environment) sector sales engineers and staff motivated by example.</li><li>Comply with all aspects of Group policy and procedures as required.</li><li>Ensure regional customer needs are understood and met, growth opportunities identified and the Customer Value Propositions are appropriately presented.</li><li>Work with Group Supply to ensure the appropriate level of factory technical and commercial support is given to Customers, sector sales managers and sales engineers, sales support team, and resellers in the region.</li><li>Advise upon and oversee the implementation of new product launches and sector focused marketing campaigns for Japan.</li><li>Provide orders and sales forecast updates and business reporting on performance compared to Plan and prior year, as required.</li><li>Report to the Japan Process Industry Leader, for any changes needed to promote an increase in sales, offering insight into new opportunities, market/sector developments, competitor activity, product enhancements and any changes needed for the betterment in Japan.</li><li>Ability to make decisions concerning the followings together with to the Japan Process Industry Leader.</li><li>Leading and guiding the sales engineers, and Technical Support team in daily activity.</li><li>Pricing and other sales strategy</li><li>Justification of the operating budget and proper allocation of resources</li><li>Ability to work with local Japan management as well as NEA and senior our client management across the group.</li><li>Skills to lead sales organisation to achieve sales targets.</li><li>Needs to work well with co-workers, resellers/3rd parties, and customers, and achieve desired results.</li><li>Ability to foster relationships with external institutes and organizations to promote.</li></ul> Requirements: <ul><li>University degree/Diploma, preferable in Mechanical, Industrial and Chemistry Engineering etc.</li><li>Must have above 4 years sales or marketing experience; prefer direct sales experience.</li><li>Experience in process engineering.</li></ul>

Job Overview:&nbsp; <ul><li>The Data and Devices Business Unit is looking for R&amp;D Product Development Engineer (PDE) to design and develop high speed cable assembly and connector which are used inside of switches, servers and storage for data communication.&nbsp;</li><li>In this role you will be responsible for the design and documentation of new products, from market definition through production and release, always prioritizing customer requirements and maintaining a customer service mindset.&nbsp;</li><li>You will conceive original ideas for new products/solutions and develop them into practical and economical models.&nbsp;</li><li>You will determine specifications, perform engineering analysis, make preliminary sketches and designs, and coordinate support operations (such as fabrication engineering samples and testing).&nbsp;</li><li>Interaction with customers, vendors, marketing and sales personnel, and other engineering areas during the pre-production stages of new products is also an important part of this role.&nbsp;</li></ul> Responsibilities:&nbsp; <ul><li>Responsible for product development of high-speed cable assembly, connector from market definition through production and release:&nbsp;</li><li>Work closely with the customer and sales/SA/FAE/PM in getting the right and clear VOC (voice of customer) and convert to a design conceptualization and preliminary product specification.&nbsp;</li><li>Conceive concepts and perform feasibility studies.&nbsp;</li><li>Run mechanical and thermal simulations.&nbsp;</li><li>Make the engineering evaluation/proposal to the customer.&nbsp;</li><li>Create the detailed design including 2D/3D drawings and perform DFMEA/tolerance analysis.&nbsp;</li><li>Build prototype samples and perform validation.&nbsp;</li><li>Provide technical support to the Operations team including Quality and Production for efficiency improvement and safe launch.&nbsp;</li><li>Resolve product related issues to closure and manage the ECN/PCN (Engineering Change Notification/ Product Change Notification).&nbsp;</li><li>Build a deep understanding of the market and customer needs by fostering a connection between the business engineering teams and the customer engineering teams&nbsp;</li><li>Maintain a system level understanding of the customer application and the product design/concept necessary for providing a solution to the customers’ expectation.&nbsp;</li><li>Provide technical support to customer, sales, PM and plant teams. Conduct necessary DFMEA, tests, engineering analysis, trouble shooting and verification.&nbsp;</li><li>Work with global manufacturing resources, procurement, and outside suppliers to meet all company technical, quality, and cost objectives.&nbsp;</li><li>Execute technical documentation to fully detail design drawings and requirements, engineering and product change notices, and design history files.&nbsp;</li></ul> Requirements:&nbsp; <ul><li>Bachelor’s degree in Mechanical Engineering or equivalent work experience&nbsp;</li><li>5 years of relevant mechanical engineering work experience with electrical components, electrical devices, mechanical structure design, manufacturing tooling development (stamping, molding, assembly), or manufacturing process development&nbsp;</li><li>Knowledge in socket design, connector design, or other relevant mechanic design and development.&nbsp;</li><li>Familiarity of switch and or server equipment.&nbsp;</li><li>Knowledge in relevant mechanic design and development, including but not limited to, material selection, tolerance analysis, DFMEA, product qualification, etc.&nbsp;</li><li>Proficiency in 3D Design Applications (such as ProE or Spaceclaim)</li><li>Basic knowledge in raw material, industry standard, and product application&nbsp;</li><li>Basic knowledge in manufacturing process (machining, molding, stamping, plating, assembly, etc.)&nbsp;</li><li>Familiarity with quality tools (FMEA, 6sigma, DOE, 8D, etc.)&nbsp;</li><li>Fluent in English (both verbal and written) to facilitate global communication both internally and with external customers.&nbsp;</li><li>Ability to work in a global environment – able to accommodate varying time zones and capable of collaborating with individuals across geographies.&nbsp;</li><li>Open minded, coachable, willing to learn new skills, and motivated to grow.&nbsp;</li><li>This role emphasizes designing products that align closely with customer requirements, maintaining a proactive customer service mindset throughout the development process.&nbsp;</li></ul>

Responsibilities: <ul><li>Develop, implement, and manage competitive compensation programs, including salary structures, incentive plans, and equity programs.</li><li>Develop and implement comprehensive HR harmonization strategy that align HR practices, policies, and procedures across organizations.&nbsp;</li><li>Conduct pre-M&amp;A due-diligence on HR related matters, including employee contracts, compensation, benefits, and compliance issues, and identify potential risks and liabilities.</li><li>Oversee and manage employee benefits programs such as health insurance, retirement plans, wellness programs, and other benefits that support employee well-being.</li><li>Conduct regular market analysis to ensure compensation, benefits, and HR Policies are competitive and aligned with industry benchmarks.</li><li>Develop clear communication strategies pertaining to compensation and benefits programs and associated policies.</li><li>Ensure that all compensation and benefits programs comply with legal requirements and industry standards.</li><li>Manage relationships with external compensation and benefits providers/consultants, develop required scope of work, and negotiate contracts to ensure cost-effective solutions.</li><li>Analyze compensation and benefits data to monitor trends and make recommendations for program improvements.</li><li>Provide guidance and support to Personnel Dept. and HR Business Partners regarding compensation, benefits, and policies addressing any concerns or questions.</li><li>Review and develop revisions for compensation, benefits, and HR policies to reflect any required legal changes</li><li>Prepare reports and presentations on compensation, benefits, and HR policy metrics for senior management, providing insights and recommendations for strategic decisions.</li></ul> Requirements: <ul><li>Bachelors degree in Human Resources, Business Administration, Economics, Finance, or a closely related discipline or a combination of disciplines from a recognized and approved program.</li><li>MBA and/or Master’s degree is preferred in related fields.</li><li>At least five years of experience in total rewards, compensation, and benefits, preferably in a corporate environment with experience in HR Due diligence analysis associated with pre/post mergers and acquisitions is preferred.</li></ul>

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82 human resources Jobs found

Customer Service

ASC - Lead Management and Prof Trainer

ASC - Instructional Designer

Human Resources Business Partner

Senior Learning & Development Manager (KSEA)

Chief Human Resources Officer

Regional Manager

Senior Sales Engineer/Sales Engineer

Product Engineering Manager

Total Rewards Specialist ASC

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82 human resources Jobs found

Customer Service

ASC - Lead Management and Prof Trainer

ASC - Instructional Designer

Human Resources Business Partner

Senior Learning & Development Manager (KSEA)

Chief Human Resources Officer

Regional Manager

Senior Sales Engineer/Sales Engineer

Product Engineering Manager

Total Rewards Specialist ASC

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.