Division Manager - VP2

Technology Obsolescence - Task force - Data Specialist (VP1)

Specialist, Application Monitoring & Dashboard Analytics (VP2)

Account Manager

Supply Planning Leader

Material Planning Analyst

Senior Manager – Technology Transformation

Senior Bid Manager

Inside Sales Engineer

Head of Card Operations

Responsibilities: Service Operations Management: <ul><li>Lead and manage the First Recovery (L1 Application Support) team comprising approximately 19 analysts.</li><li>Ensure seamless delivery of 16x6 operational support (Monday through Saturday) and weekend coverage during Mainframe and AS400 IPL activities.</li><li>Drive effective handling of incidents, service requests, alerts, and operational tasks.</li><li>Ensure incidents are prioritized, triaged, and assigned appropriately to meet SLA commitments.</li><li>Act as the primary escalation point for critical incidents and major service disruptions.</li></ul> Incident &amp; Request Management: <ul><li>Drive achievement of the teams key KPI of maintaining a minimum 60% First Recovery Resolution Rate for all incidents received by the L1 support team.</li><li>Monitor incident trends and recurring issues, initiating preventive and corrective actions.</li><li>Ensure timely escalation of unresolved incidents to L2/L3 support teams.</li><li>Conduct incident reviews and implement lessons learned to improve service quality.</li></ul> Application &amp; Infrastructure Health Monitoring: <ul><li>Oversee proactive application and infrastructure health checks.</li><li>Ensure monitoring activities are performed consistently and operational issues are detected early.</li><li>Work with infrastructure, middleware, database, and application teams to improve system stability and availability.</li><li>Drive automation and operational improvements where appropriate.</li></ul> Knowledge Management: <ul><li>Establish and maintain a comprehensive Knowledge Base (KB) repository.</li><li>Ensure all recurring incidents, service requests, troubleshooting procedures, and operational runbooks are documented.</li><li>Promote knowledge sharing and continuous learning within the team.</li><li>Drive reduction of repeat incidents through effective documentation and process improvements.</li></ul> People Leadership: <ul><li>Manage, coach, and develop a team of 15–20 direct reports.</li><li>Perform resource planning, scheduling, workload distribution, and succession planning.</li><li>Conduct performance management, mentoring, and career development activities.</li><li>Foster a culture of accountability, customer focus, collaboration, and continuous improvement.</li><li>Ensure adequate staffing and capabilities are maintained to support business requirements.</li></ul> Stakeholder Management: <ul><li>Engage with application owners, infrastructure teams, business users, and senior management on operational matters.</li><li>Provide regular reporting on KPIs, incident trends, service improvements, and team performance.</li><li>Participate in governance meetings and operational reviews.</li></ul> Continuous Improvement: <ul><li>Identify opportunities to improve operational processes, tooling, and monitoring capabilities.</li><li>Drive reduction in incident volumes through root cause analysis and preventive actions.</li><li>Support operational transformation initiatives and service maturity improvements.</li></ul> Requirements: <ul><li>Bachelors Degree in Information Technology, Computer Science, Engineering, or a related discipline.</li><li>Minimum 8–12 years of IT experience with at least 3–5 years in a people management role.</li><li>Proven experience managing 15–20 direct reports in an Application Support environment.</li><li>Strong background in L1 and/or L2 Application Support.</li><li>Experience managing shift-based operational teams.</li><li>Demonstrated experience in Incident Management, Service Request Management, and Operational Support.</li></ul>

﻿Responsibilities: Data Collection &amp; Integration: Collect and consolidate data from multiple sources, including: <ul><li>CMDB platforms (e.g., Remedy)</li><li>IT Asset Management (ITAM) systems</li><li>Vendor lifecycle and support data</li><li>Security, vulnerability, and patching sources</li><li>Ensure data consistency and alignment across asset, configuration, and lifecycle repositories</li><li>Validate data accuracy, completeness, and currency</li></ul> Technology Obsolescence Analysis: <ul><li>Identify EOL, EOS, and obsolete technologies across hardware, software, OS, databases, middleware, and cloud services</li><li>Analyze lifecycle risks by technology type, vendor, business unit, and criticality</li><li>Support prioritization of remediation based on risk, business impact, and exposure</li></ul> Reporting &amp; Dashboarding: <ul><li>Design, develop, and maintain interactive dashboards and reports using:</li><li>Power BI / Tableau</li></ul> Create Standard Views Covering: <ul><li>Obsolescence risk heatmaps</li><li>Aging and lifecycle timelines</li><li>Remediation progress and trends</li><li>Compliance and audit‑ready metrics</li><li>Enable self‑service analytics for stakeholders where appropriate</li></ul> CMDB &amp; Asset Management Support: <ul><li>Support the alignment of CMDB data with actual deployed assets</li><li>Identify gaps, redundancies, or inaccuracies in configuration and asset records</li><li>Drive improvements in asset lifecycle tagging, ownership, and criticality classification</li><li>Collaborate with ITSM, ITAM, and platform teams to improve data quality and governance</li></ul> Stakeholder &amp; Decision Support: <ul><li>Provide insights and analysis to:</li><li>Domain leads and task force leads</li><li>Project managers and delivery teams</li><li>Risk, security, and audit stakeholders</li><li>Translate complex data into clear, actionable insights for non‑technical audiences</li><li>Support business case development and roadmap planning with data evidence</li></ul> Data Governance &amp; Continuous Improvement: <ul><li>Define and document data definitions, metrics, and reporting standards</li><li>Automate data refreshes and reporting pipelines where possible</li><li>Identify opportunities to improve lifecycle visibility and predictive risk analysis</li></ul> Requirements: <ul><li>5–8+ years of experience in a data analyst or reporting role within IT or technology functions</li><li>Experience supporting modernization, risk, lifecycle, or transformation initiatives is a strong advantage</li><li>Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or related field</li><li>Power BI or Tableau certification</li><li>ITIL or IT Asset Management certification is a plus</li><li>Data &amp; Analytics Skills</li><li>Strong experience in data analysis and visualization</li><li>Hands on expertise in:</li><li>Power BI (DAX, data modeling, performance optimization)</li><li>Tableau (dashboards, calculated fields, storytelling)</li><li>Strong SQL skills for querying large datasets</li><li>Experience working with structured and semi structured data</li></ul>

Responsibilities: <ul><li>Gather and analyze user requirements for dashboard, monitoring, and reporting enhancements.</li><li>Design, develop, and maintain operational dashboards and monitoring solutions based on business and technical requirements.</li><li>Create, modify, and optimize queries to extract, analyze, and present data for business and operational reporting.</li><li>Develop reports and analytics that provide actionable insights into system performance, availability, and operational health.</li><li>Support and administer enterprise monitoring tools such as Splunk and Geneos.</li><li>Troubleshoot monitoring alerts, dashboard discrepancies, and reporting-related issues.</li><li>Participate in system implementation, enhancement, testing, and deployment activities.</li><li>Ensure compliance with organizational standards, governance, and audit requirements.</li><li>Prepare and maintain technical documentation, user guides, and operational procedures.</li><li>To identify area of monitoring coverage to be improved; and work with relevant teams to enable monitoring solution to improve monitoring coverage.</li><li>To identify area of triage efficiency to be improved; and work with relevant teams to implement solution to improve triage efficiency.</li><li>To identify area of automation of service recovery ability to be improved; and work with relevant teams to implement solution to automate service recovery ability.</li><li>To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, service end-to-end dashboard, and automation of service recovery.</li></ul> Requirements: <ul><li>Strong hunter mentality with a passion for creating new business opportunities and opening new partner relationships.</li><li>Experience in business development, channel sales, partner sales, technology sales, or customer acquisition roles.</li><li>Comfort with outbound prospecting, cold outreach, networking, pipeline generation, and opportunity development.</li><li>Understanding of cloud technologies, managed services, software licensing, cybersecurity, or broader IT solutions.</li><li>Strong commercial acumen with the ability to influence stakeholders and build strategic business relationships.</li><li>Self-motivated, resilient, and driven by achieving growth targets, partner acquisition goals, and business outcomes.</li></ul>

Responsibilities: <ul><li>Manage key accounts and develop strong relationships with customer stakeholders.</li><li>Identify and pursue business development opportunities to grow revenue in the Aerospace, Defense, and Marine sectors.</li><li>Manage direct global accounts and OEM business.</li><li>Provide technical solutions to government, PSU, and defense-sector customers.</li><li>Manage customer communication and maintain regular contact with key decision-makers.</li><li>Prepare and manage quotations, proposals, offers, and project contracts.</li><li>Lead commercial discussions, pricing, and contract negotiations.</li><li>Collaborate with channel and distribution partners to support business growth.</li><li>Identify customer needs and develop solution-oriented proposals.</li><li>Generate new business opportunities and close direct sales deals.</li></ul> Requirements: <ul><li>B.Tech in Mechanical, Electrical, or Electronics Engineering.</li><li>At least 5 years of relevant experience in a customer-facing role.</li><li>Experience in key account management and business development.</li><li>Proven experience handling direct OEM business.</li><li>Demonstrated success closing direct business deals.</li><li>Experience preparing offers, quotations, proposals, and presentations.</li><li>Proficiency in Microsoft Excel and presentation tools.</li><li>Required Skills and Competencies</li><li>Strong customer relationship management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Strong influencing, selling, and negotiation abilities.</li><li>Solution-oriented approach and basic problem-solving skills.</li><li>Creative approach to identifying business opportunities.</li><li>Resilience and adaptability in a changing business environment.</li><li>Ability to work effectively with customers, internal teams, and channel partners.</li></ul>

Role Description: <ul><li>Supply Planning Leader is accountable for end-to-end supply planning across an assigned product portfolio and multiple distribution centers.</li><li>The role ensures timely, cost-effective product availability while balancing customer service, inventory health, working capital, capacity, and logistics performance. This leader converts demand into feasible supply plans, manages risks and constraints, and drives cross-functional execution and continuous improvement in a global, matrix environment.</li></ul> Responsibilities: <ul><li>Develop and execute supply plans aligned with customer demand, inventory targets, business priorities, capacity, material availability, supplier constraints, and transportation lead times.</li><li>Ensure finished-goods availability and timely replenishment across distribution centers, regional warehouses, and source plants by driving MRP recommendations and monitoring plan adherence.</li><li>Lead weekly and monthly supply reviews and actively support S&amp;OP and S&amp;OE by providing supply status, reviewing demand outlook, recommending trade-offs, and driving approved actions.</li><li>Optimize safety stock, MRP policies, inventory deployment, stock coverage, turns, availability, and working capital while maintaining healthy inventory levels.</li><li>Manage phase-in and phase-out planning for the assigned portfolio.</li><li>Identify demand-supply gaps, capacity bottlenecks, material constraints, revenue risks, and service opportunities; lead root-cause analysis, recovery plans, prioritization, and allocation decisions.</li><li>Support customer-service targets, including Fill Rate, STR, OTIF, and PP Confirmation, by aligning commitments with realistic supply capabilities.</li><li>Partner with Demand Planning, Procurement, Manufacturing, Logistics, Customer Service, Product Management, and Sales on material availability, inventory strategy, supply risks, and executive reviews.</li><li>Prepare monthly and annual inventory and freight projections and improve sourcing and transportation economics, including ocean buying from source.</li></ul> Requirements: <ul><li>Bachelor’s degree in Supply Chain Management, Engineering, Operations, Business, or a related field.</li><li>10+ years of experience in supply planning, materials planning, inventory management, manufacturing, distribution, OEM, automotive, industrial, or aftermarket environments.</li><li>At least 4 years of team-leadership experience, with demonstrated stakeholder management, influencing, communication, and problem-solving capability.</li><li>Experience working effectively in fast-paced, global, matrix, and ambiguous environments.</li><li>Strong knowledge of supply and demand planning, forecasting, inventory optimization, capacity and constraint management, distribution networks, transportation, warehousing, and S&amp;OP/S&amp;OE.</li><li>Proficiency in SAP MRP and inventory planning, SAP IBP, and advanced Microsoft Excel; strong Microsoft PowerPoint and analytics capability.</li></ul>

Role Description: <ul><li>The purpose of this role is to make product available to meet customer demand – and that includes delivery to the appropriate location, on time, in sufficient quantity.</li><li>Supply chain role is focused on doing that in the most efficient and effective way.</li></ul> Responsibilities: <ul><li>Order management, shortage management, meet or exceed desired service levels and inventory targets as defined</li><li>To focus on part availability, on time delivery to the customer, Quality and Cost Reduction by utilizing resources effectively.</li><li>Driving supply chain and logistics excellence and ensuring the compliance of all statutory requirements in order to achieve Business goals.</li><li>Provide innovative planning and logistics solutions to find and implement efficiencies with cross-functional teams</li><li>Drive and assist in the identification and implementation of continuous improvement opportunities and customer satisfaction opportunities to deliver superior service.</li><li>Support procurement exercises by providing operational market intelligence and benchmarking.</li><li>Use of technological tools and internal data to generate reports that detail efficiencies as well as areas needing improvement.</li><li>Responsible for Inter Company procurement &amp; allocations from vendors in US/Europe/Asia</li><li>Scheduling and Releasing order on affiliates located all over the world as per the domestic requirement.</li><li>Taking order confirmation and ensuring shipments are handed over to forwarder in time</li><li>Oversee execution of shipments in different ways like Sea, Air Freight &amp; Couriers from different origins like Europe, Korea, Japan, USA, Thailand, Brazil etc. in co-ordination of different freight forwarders.</li></ul> Requirements: Technical Skill <ul><li>SAP MM.</li><li>Advance Excel EDUCATION/KNOWLEDGE.</li><li>Graduate Degree holder from any stream – Preferably Engineering.</li><li>Good knowledge of SAP or a similar ERP-system.</li><li>Excellent communication and partnership skills with CFTs.</li><li>Minimum 2-3 years working experience in Supply Chain functions.</li><li>Experience with SAP is highly desirable.</li><li>Exposure to Data Analytical tools and Data Management would be added advantage.</li><li>Innovation demeanor Problem solving.</li><li>Passion for technology.</li><li>Results driven.</li><li>Clear and concise communication.</li></ul>

Role Description: <ul><li>The role holder identifies and defines opportunities, builds the business case for each initiative, and leads delivery through internal technology functions and delivery partners. Initiatives are held to their intended outcomes, adoption and benefits, not go-live alone. This is a hands-on role. </li><li>The role holder personally designs, builds and deploys data, analytics, automation and AI solutions, and coordinates multidisciplinary teams.</li></ul> Responsibilities: <ul><li>Provide analysis and recommendations to help develop DHI’s technology, data and digital transformation agenda, for review by the Executive Director – Portfolio Operations and Intelligence.</li><li>Develop and maintain roadmaps for assigned initiatives, sequencing activity by value, dependency, risk and readiness.</li><li>Lead discovery and solution design with DHI departments, running workshops that define the opportunity, scope and intended outcome of each initiative.</li><li>Identify opportunities to improve revenue, productivity, customer experience, operational performance and decision-making through data, analytics, automation and AI.</li><li>Define value hypotheses, success metrics, adoption targets and value realisation frameworks for each initiative.</li><li>Design, develop, deploy and maintain data and analytical solutions, dashboards, automation solutions and AI-enabled products.</li><li>Build and maintain ETL/ELT processes and data transformation workflows.</li><li>Own the lifecycle of data, analytics, automation and AI products, from concept through deployment and adoption.</li><li>Define product vision, user requirements, roadmaps, backlogs and delivery priorities, based on the end-to-end needs of alternative asset management users, including investment professionals, portfolio managers, senior leadership and governance functions. Translate business challenges into technical requirements, user stories and solution designs.</li><li>Lead end-to-end delivery of assigned transformation initiatives, managing scope, schedule, cost and quality.</li><li>Ensure initiatives meet cybersecurity, data protection, privacy and AI governance requirements.</li></ul> Requirements: <ul><li>6 – 8 years of experience in technology transformation, data product development, applied AI, technology consulting or data-enabled transformation.</li><li>Demonstrated experience personally taking a problem through to a production-grade product.</li><li>Bachelor’s degree in Computer Science, Engineering, Data Science, AI, Mathematics, Statistics, Business or another relevant quantitative discipline.</li><li>Advanced degree, such as an MBA, preferred.</li><li>Technology, data and digital transformation planning and roadmap development</li><li>Data platforms such as Databricks, Azure AI Foundry, Spark, Hive or Palantir Foundry</li></ul>

Role Description: <ul><li>The Senior Bid Manager will establish and develop a new deal and bid management capability, acting as the central coordinator for complex Requests for Proposals (RFPs) and tenders across EMEA and North America, with support for APAC as required.</li><li>Based in the UK, the role will work closely with Sales, Pricing, Legal, Service Delivery, and other teams across the business to coordinate the end-to-end bid process and ensure the development of high-quality, commercially sound, and deliverable proposals.</li><li>This is an exciting opportunity to shape a new capability and play a key role in how the business approaches and delivers complex deals globally. The Senior Bid</li><li>Manager will bring structure and organisation to a developing function, establishing effective processes, tools, and ways of working while remaining adaptable as the business evolves.</li><li>This is a highly hands-on role requiring a proactive self-starter who can work autonomously while thinking strategically. An AI-first mindset is essential to identify smarter, more efficient ways of working and continuously improve the deal and bid management process.</li></ul> Responsibilities: RFP Orchestration and Qualification <ul><li>Own the RFP intake register and qualification process, assessing scope, probability of winning, and resource capacity.</li><li>Propose resource allocation to senior commercial leadership.</li><li>Develop and manage end-to-end bid plans, including meeting schedules, stage gates, task delegation, and deadline management across all workstreams.</li><li>Organise mandatory RFP strategy kick-off meetings and prepare decision-making packs for each stage gate.</li></ul> Contract and SLA Alignment <ul><li>Build and maintain a global standard contract clause library and deviation register.</li><li>Establish the standard contractual baseline for each RFP and consolidate regional amendments into a single position for negotiation.</li><li>Coordinate Service Level Agreements (SLAs) with Service Delivery teams, ensuring internal approval of operational feasibility before commitments are made to customers.</li><li>Manage contractual terms and SLAs as part of an integrated negotiation process.</li><li>Coordinate with Legal teams on standard contractual terms.</li><li>Refer significant contractual or SLA deviations to Pricing for financial impact assessment.</li><li>Track contract approvals and signatures through to completion.</li></ul> Proposal Excellence <ul><li>Develop compelling solution narratives and executive summaries tailored to the evaluation criteria and target audience.</li><li>Lead internal bid reviews and quality assurance processes.</li><li>Build and maintain a library of standard proposal content, templates, and reusable materials.</li><li>Evaluate and implement AI-powered bid management tools, such as Loopio or similar platforms, to improve proposal quality, consistency, and turnaround times.</li><li>Manage customer portal submissions, ensuring accuracy, compliance, and on-time delivery across relevant time zones.</li></ul> Continuous Improvement <ul><li>Facilitate structured win/loss reviews following each RFP to identify lessons and improvement opportunities.</li><li>Maintain and continuously improve bid processes, standard templates, reusable proposal content, and contractual clause libraries between live bids.</li><li>Identify opportunities to improve efficiency, consistency, and commercial effectiveness through automation and AI-enabled tools.</li></ul> Requirements: Relevant Skills and Experience <ul><li>12+ years of relevant pre-sales, bid management, or related commercial experience, with an AI-first mindset.</li><li>Essential experience in aviation, ground handling, or air cargo handling; knowledge of the Standard Ground Handling Agreement (SGHA) is a strong advantage.</li><li>Proven experience managing complex, multi-workstream bids and tenders against strict external deadlines.</li><li>Strong stakeholder management and influencing skills, with the ability to coordinate teams across regions, functions, and seniority levels without direct authority.</li><li>Strong contract management knowledge and sound commercial judgement.</li><li>Ability to work effectively in ambiguous, evolving environments and establish structure in a developing function.</li><li>Practical experience with bid management and AI tools, such as Loopio or equivalent platforms.</li><li>A proactive, hands-on approach with the ability to take ownership and deliver independently.</li><li>Excellent written communication, proposal development, presentation, and executive-level communication skills.</li></ul> Core Values <ul><li>Safety: Maintaining the highest standards of safety and operational responsibility.</li><li>Customer Focus: Delivering value and creating positive customer experiences.</li><li>Respect: Listening to, understanding, and respecting colleagues and stakeholders.</li><li>Excellence: Pursuing high standards in every aspect of delivery.</li><li>Teamwork: Collaborating effectively and building on the strengths of others.</li></ul>

Responsibilities: <ul><li>Identify and pursue new sales opportunities across PH market.&nbsp;</li><li>Build and maintain strong relationships with existing and potential customers, adapting communication styles to regional preferences.</li><li>Support external sales engineers by generating leads and qualifying prospects.</li><li>Generate quotation and revert to customers for standard products, tubing, hoses and parts.</li><li>Follow up with customer quotations.</li><li>Take orders for repeat business and ensure timely follow-up with clients.</li><li>Collaborate with cross-functional teams to align sales strategies with regional market trends.</li><li>Maintain accurate records of customer interactions and sales activities in CRM systems.</li></ul> Requirements: <ul><li>Good English communication skills.&nbsp;</li><li>2 to 5 years of experience in inside sales (cold calling / lead generation).</li><li>Background in maintaining accurate records of customer interactions and sales activities.</li><li>Cold calling, lead generation.</li></ul>

Responsibilities: <ul><li>Lead the COPC team</li><li>Lead and responsible for day-to-daye operations to ensure SLAs and all deliverables are met</li><li>Streamline processes to reduce operating cost and turnaround time without compromising quality and risk.&nbsp;</li><li>Conduct internal reviews / tests to ensure compliance</li><li>Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.&nbsp;&nbsp;</li><li>Proactively manage and resolve customers’ and business units’ feedback and queries promptly</li><li>Drive operations related projects &amp; process improvements</li><li>Lead and coach staff to a high standard of performance, productivity and service quality</li><li>Ensure that the Bank’s policies, guidelines, operations control and compliance requirements are strictly adhered to;</li><li>Ensure that operation procedures are kept up to-date;</li><li>Identify opportunities to improve productivity, efficiency and service quality in the team and within the division while assuming the role as a mentor to coach staff to ensure high standard of performance, productivity and service quality</li><li>Candidate must come from banking industry and done / doing cards operations. This is to manage total HC of 70 (incl TL &amp; Dep TL).</li></ul> Requirements: <ul><li>Bachelor’s degree</li><li>At least 10 years of retail banking operations, especially in Credit/Debit Cards Operations&nbsp;</li><li>At least 10 years of team management experience with a minimum size of 20</li><li>Able to multi-task and cope with change and diversity in a fast-paced environment</li><li>Experience in change management projects, including successful RPA and automation implementations.</li><li>Strong organizational and management skills with strong leadership qualities</li><li>Strong analytical and problem-solving skills</li><li>Strong interpersonal and communication skills with excellent verbal/written communication and interpersonal skills</li><li>Ability to think objectively and think outside the box when analyzing issues</li><li>Ability to work under pressure</li></ul>

Skills

Industry

Location

Jobtitle

242 identify opportunities Jobs found

Division Manager - VP2

Technology Obsolescence - Task force - Data Specialist (VP1)

Specialist, Application Monitoring & Dashboard Analytics (VP2)

Account Manager

Supply Planning Leader

Material Planning Analyst

Senior Manager – Technology Transformation

Senior Bid Manager

Inside Sales Engineer

Head of Card Operations

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

242 identify opportunities Jobs found

Division Manager - VP2

Technology Obsolescence - Task force - Data Specialist (VP1)

Specialist, Application Monitoring & Dashboard Analytics (VP2)

Account Manager

Supply Planning Leader

Material Planning Analyst

Senior Manager – Technology Transformation

Senior Bid Manager

Inside Sales Engineer

Head of Card Operations

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.