M365 Lead Workplace Services

Product Engineer/Senior - FDC/R2R

Technology Obsolences – Task Force Lead

Account Manager IV - Connected Living Solutions

Global AI Legislation Content Optimisation Lead

Account Executive

Territory Sales Executive

Consultant Infrastructure & Operations (SAM)

Manager, Recovery Agency Attorney Support

Revit / BIM Coordinator — Mechanical Services

Responsibilities: Technical Leadership &amp; Ownership: <ul><li>Act as the technical lead for Microsoft 365, Exchange, and Workplace Infrastructure services.</li><li>Provide technical guidance, mentoring, and knowledge transfer to L2 and L3 engineers.</li><li>Own platform health, availability, capacity planning, and lifecycle management.</li><li>Drive architecture reviews, technical standards, and best practices across workplace technologies.</li><li>Lead continuous service improvement initiatives to enhance operational efficiency and user experience.</li></ul> Platform Administration &amp; Support: <ul><li>Manage and support Microsoft Exchange environments, including:&nbsp;</li><li>Exchange On-Premises</li><li>Exchange Hybrid</li><li>Exchange Online</li><li>Administer and support Microsoft 365 collaboration services.</li><li>Manage and support VMware Horizon VDI infrastructure, including performance tuning, troubleshooting, and capacity management.</li><li>Oversee endpoint management platforms, ensuring device compliance, patch management, and security baseline adherence.</li><li>Provide Level 3 support for critical incidents, complex technical issues, and escalations.</li><li>Perform root cause analysis and implement preventive measures.</li></ul> Unified Communications &amp; Workplace Services: <ul><li>Support and troubleshoot Microsoft Teams voice, video, and collaboration services.</li><li>Work closely with network and voice teams to resolve communication-related issues.</li><li>Ensure a seamless and secure end-user collaboration experience.</li></ul> Security &amp; Compliance: <ul><li>Administer and support enterprise security and mobility solutions including:&nbsp;</li><li>BlackBerry MDM</li><li>Multi-Factor Authentication (MFA)</li><li>Mobile Threat Defense (MTD)</li><li>Trend Micro</li><li>Enterprise Vault</li><li>Ensure compliance with enterprise security standards, policies, and regulatory requirements.</li><li>Manage privileged administrative access through secure IT Admin LAN and Production VDI environments.</li><li>Enforce governance, audit, and privileged access management controls.</li></ul> Automation &amp; Optimization: <ul><li>Develop and maintain PowerShell scripts for automation and operational efficiency.</li><li>Identify opportunities for process automation and proactive monitoring.</li><li>Drive system optimization and reliability improvement initiatives.</li></ul> Incident &amp; Service Management: <ul><li>Lead Major Incident Management (MIM) activities related to workplace services.</li><li>Perform advanced troubleshooting across M365, Exchange, VDI, endpoint, and collaboration platforms.</li><li>Partner with Service Desk and infrastructure teams to ensure timely resolution of incidents and service requests.</li><li>Participate in after-hours support and critical incident escalations when required.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with Infrastructure, Security, Network, and Application teams.</li><li>Act as the technical escalation point for business-critical workplace services.</li><li>Provide technical reports, recommendations, and service improvement plans to management.</li></ul> Requirements: <ul><li>8-12 years of hands-on experience in enterprise workplace infrastructure support and administration.</li><li>Proven experience acting as a Technical Lead, Senior Engineer, or SME within a large enterprise environment.</li><li>Microsoft Exchange (On-Premises, Hybrid, and Exchange Online)</li><li>Microsoft 365 collaboration ecosystem</li><li>VMware Horizon VDI administration and support (mandatory requirement)</li><li>Endpoint management platforms</li><li>Microsoft Teams and Unified Communications support</li><li>PowerShell scripting and automation</li><li>Strong troubleshooting and root cause analysis skills.</li><li>Experience leading major incident management and technical escalations.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to mentor engineers and drive technical best practices.</li></ul>

Responsibilities: <ul><li>Develop, maintain, and deploy FDC models to monitor equipment health, detect process faults, and identify abnormal tool or process behavior.&nbsp;</li><li>Design and implement R2R control solutions using feed-forward and feedback strategies to improve recipe control, metrology target achievement, and process stability.</li><li>Deploy, validate, standardize, and scale APC/FDC/R2R models and methodologies across production tools, processes. Collaborate with global teams to standardize APC methodologies across manufacturing sites.</li><li>Design and deploy predictive maintenance models to detect early signs of degradation, anomalies, and potential failures of tools.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Computer Science or&nbsp;Electronic/Electrical Engineering, with preferably min. 2 years’ experience in semiconductor field</li><li>Experience deploying production FDC and/or R2R solutions is an added advantage</li><li>Excellent knowledge of applying manufacturing statistics, preferably in Semiconductor industry.</li><li>Foundational knowledge of machine learning models, algorithms, mathematics, and statistics is preferred.</li><li>Excellent knowledge of applying manufacturing statistics, preferably in Semiconductor industry.</li><li>Dynamic, initiative, resourceful, team player and highly self-motivated individual.</li><li>Strong organizational, leadership and interpersonal skills. (Senior/Staff)</li><li>Strong analytical mind. (Senior/Staff)</li></ul>

Responsibilities: Task Force Leadership &amp; Coordination. <ul><li>Establish and lead the Technology Obsolescence Task Force, comprising application, infrastructure, security, architecture, procurement, and finance stakeholders</li><li>Define task force scope, success criteria, timelines, and governance</li><li>Ensure rapid issue resolution, escalation, and decision-making</li></ul> Obsolescence Identification &amp; Assessment. <ul><li>Conduct accelerated assessments to identify end-of-life (EOL), end-of-support (EOS), and obsolete technologies</li><li>Classify obsolescence risks by severity, business impact, and urgency</li><li>Evaluate operational, security, compliance, and financial risks</li></ul> Remediation Planning &amp; Execution. <ul><li>Develop prioritized remediation action plans (upgrade, replace, migrate, isolate, or decommission)</li><li>Drive execution of critical remediation initiatives within agreed timelines</li><li>Coordinate dependencies across teams to avoid delivery blockers</li><li>Track execution progress and intervene where delays or risks emerge</li></ul> Risk &amp; Stakeholder Management. <ul><li>Act as the single point of accountability for obsolescence-related risks within the task force scope</li><li>Communicate risk posture, trade-offs, and remediation status to senior stakeholders</li><li>Facilitate informed decisions where technical, cost, or timing constraints exist</li></ul> Governance, Reporting &amp; Closure. <ul><li>Define task force metrics, dashboards, and reporting cadence</li><li>Provide regular status updates to steering committees or executive sponsors</li></ul> Requirements: <ul><li>Technical &amp; Domain Expertise</li><li>Strong experience in technology lifecycle management, obsolescence management, and technical debt remediation.</li><li>Hands-on experience with CMDB (Configuration Management Database) governance, asset inventory management, and technology dependency mapping.</li><li>Strong understanding of IT infrastructure environments, including servers, operating systems, databases, middleware, networks, cloud platforms, and end-user computing technologies.</li><li>Experience leveraging ORSA (Operational Risk and Self-Assessment) frameworks, risk registers, and control assessments to identify, assess, and mitigate technology obsolescence risks.</li><li>Broad understanding of infrastructure, platforms, applications, and vendor support lifecycle models, including End-of-Life (EOL) and End-of-Support (EOS) management.</li><li>Familiarity with cybersecurity, regulatory, audit, and operational risk implications associated with obsolete technologies.</li><li>Ability to assess technology risk exposure and prioritize remediation activities based on business criticality, operational impact, and regulatory requirements.</li><li>Leadership &amp; Delivery Experience</li><li>10-12+ years of experience in IT leadership, infrastructure management, technology risk, architecture, or enterprise program delivery roles.</li><li>Proven experience leading cross-functional remediation programs, technology refresh initiatives, infrastructure modernization efforts, or crisis response task forces.</li><li>Strong execution mindset with the ability to drive outcomes under tight timelines and elevated risk conditions.</li><li>Experience managing senior stakeholder governance, reporting, and risk escalation processes.</li><li>Stakeholder &amp; Communication Skills</li><li>Ability to influence stakeholders across Infrastructure, Application Development, Security, Risk, Architecture, Operations, and Business teams without formal authority.</li><li>Strong communication and presentation skills for both technical and non-technical audiences.</li><li>Ability to translate complex technology obsolescence risks into clear business impacts and actionable remediation plans.</li><li>Experience presenting technology risk posture, ORSA findings, and remediation progress to senior management, risk committees, and auditors.</li></ul>

Responsibilities: <ul><li>Developing and executing account strategies to meet revenue targets and increase market share for automotive connectors and other key product folio</li><li>Focus on spec in company part into customer new project</li><li>Drive, report, monitor key metrics to achieve sales KPI which aligned with organization goal, which are new business wins (TERP), Revenue achievement and margin</li><li>Building and maintaining strong relationships with existing clients, including regular communication</li><li>Identifying and pursuing new business opportunities with potential clients in the appliance industry for 5 years revenue pipeline</li><li>Drive new business with customer engineer &amp; purchasing through sales &amp; marketing activities plan</li><li>Maintaining up-to-date knowledge of industry trends, competitors, and customer needs to drive sales growth</li><li>Collaborating with cross-functional teams in ASEAN and Global team, including sales, customer service, engineering, production, and quality assurance, to ensure consistent delivery of high-quality products and services, and other Sales KPI</li><li>Negotiating pricing, contracts, and delivery terms with clients to maximize profitability and customer satisfaction</li></ul> Requirements: <ul><li>Bachelor’s Degree required, preferably in Engineering education</li><li>High degree of integrity, Teamwork, Innovation and Accountability</li><li>Language: Excellent in English. Chinese is an advantage</li><li>Able to work in cross cultural especially in ASEAN countries and travelling</li><li>Preferably at least 5 years in sales or related field automotive industry (harness maker production field)</li><li>Customer service orientation</li><li>Demonstrate ability to collaborate cross functionally, cross regions</li><li>Strong verbal and written communication skills including presentation and computer skills (i.e. Power Point, Excel, Word, Salesforce, SAP and other tools)</li><li>Must be ambitious, exhibit strong results-orientation and execution characteristics</li><li>Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently</li><li>Ability and willingness to travel as required, Domestic/ Overseas, 25% is travelling</li></ul>

Role Description: <ul><li>This is a strategic individual contributor role within the Global Editorial Operations (GEO) team, responsible for driving AI-enabled transformation across legislative and regulatory content. </li><li>The successful candidate will partner closely with Editorial, Product and Technology teams to identify opportunities where AI and Large Language Models (LLMs) can improve content creation, enrichment, summarisation, classification, quality and workflow efficiency at a global scale.&nbsp;</li><li>While experience within legal or legislative publishing would certainly be advantageous, the hiring team is equally interested in professionals who have successfully led AI-enabled workflow optimisation and editorial transformation initiatives in publishing, information services, knowledge management or other content-rich environments.</li></ul> Responsibilities: AI Strategy &amp; Transformation&nbsp; <ul><li>Develop the global strategy for AI-enabled content creation and optimisation.</li><li>Identify opportunities to leverage LLMs, NLP and automation across editorial workflows.</li><li>Lead AI transformation initiatives from concept through implementation.</li></ul> Cross-functional Collaboration&nbsp; <ul><li>Partner with Product, Technology and Editorial teams to deliver scalable AI solutions.</li><li>Drive adoption of AI-enabled tools and new ways of working across global teams.</li><li>Influence stakeholders without direct line management responsibility.</li></ul> Editorial Excellence&nbsp; <ul><li>Define standards for AI-generated and AI-assisted content.</li><li>Ensure quality, consistency and responsible AI practices across editorial operations.</li><li>Develop best practices and training to improve AI capability across the organisation.</li></ul> Requirements: <ul><li>Experience leading AI or Generative AI workflow transformation.</li><li>Strong Editorial, Content Operations or Publishing background.</li><li>Experience implementing LLMs, NLP or AI-driven content solutions.</li><li>Programme or Product Management experience within content-rich environments.</li><li>Excellent stakeholder management and cross-functional leadership skills.</li><li>Legal, regulatory or legislative publishing experience is advantageous but not essential.</li></ul>

Responsibilities: <ul><li>Drive year-over-year sales growth within the assigned North Italy territory</li><li>Develop and execute strategic sales plans for residential HVAC OEM customers</li><li>Build and maintain strong relationships with key decision makers across customer organisations</li><li>Identify new business opportunities and grow existing accounts</li><li>Promote sustainable and low-GWP refrigerant solutions (e.g. CO2, R290, A2L)</li><li>Collaborate with internal teams across sales, engineering, and product management</li><li>Maintain accurate pipeline management, forecasting, and reporting</li><li>Deliver customer presentations and value-based selling approaches</li><li>Manage full sales lifecycle from prospecting through to deal closure</li></ul> Requirements: <ul><li>Proven experience in sales, account management, or business development</li><li>Experience within HVAC, refrigeration, or residential heating/cooling markets preferred</li><li>Strong commercial acumen and ability to manage complex sales cycles</li><li>Ability to develop and execute territory and account strategies</li><li>Excellent communication and stakeholder management skills</li><li>Ability to work across different cultures and manage regional accounts</li><li>Fluency in English and Italian preferred</li></ul>

Responsibilities: <ul><li>Execute the strategy defined by the Strategic Account Executive across assigned regional customer locations and branches.</li><li>Develop and maintain strong relationships with local and regional distributors within the territory.</li><li>Coordinate closely with Enterprise Account Teams to ensure effective coverage of strategic and large enterprise accounts.</li><li>Support and engage key wholesale partners and their branch networks through training, business development, and activation initiatives.</li><li>Deliver product training and technical support across distributor branches and contractor networks.</li><li>Work directly with contractors as key influencers in the sales process, ensuring they are equipped to specify and promote our solutions.</li><li>Implement channel strategies to drive revenue growth and increase market share through distribution partners.</li><li>Negotiate and manage local agreements, pricing structures, and performance metrics with distributors.</li><li>Conduct regular business reviews with partners to track performance and identify growth opportunities.</li><li>Ensure strong alignment and communication between all stakeholders across the value chain.</li><li>Promote client full portfolio, including compressors, controls, electronics, monitoring solutions, and related technologies as part of a complete customer offering.</li><li>Maintain accurate sales activity, pipeline, and account information within Salesforce CRM.</li><li>Travel extensively within the assigned territory to support customers, distributors, and contractors.</li></ul> Requirements: <ul><li>Technical qualification, degree, HNC/HND, apprenticeship, or equivalent experience in Refrigeration, HVAC, Mechanical Engineering, Electrical Engineering, or a related discipline.</li><li>Minimum of 5 years experience in technical sales, application engineering, business development, or channel sales.</li><li>Strong technical understanding of HVAC/R systems, including compressors, controls, electronics, and related solutions.</li><li>Proven experience working with distributors, wholesalers, contractors, and installation partners.</li><li>Excellent communication, relationship-building, and stakeholder management skills.</li><li>Strong commercial acumen with the ability to influence and negotiate effectively.</li><li>Ability to work independently while collaborating effectively within a matrix organization.</li><li>Proficiency in Salesforce or equivalent CRM systems.</li><li>Full UK driving licence and willingness to travel extensively.</li></ul> Preferred Qualifications and Experience: <ul><li>Experience working with enterprise-level customers and complex account structures.</li><li>Previous experience within the HVAC/R, refrigeration, building services, or industrial solutions sectors.</li><li>Exposure to regional or national sales environments.</li><li>Understanding of contractor influence models and specification-driven sales processes.</li><li>Experience delivering technical product training and supporting channel partner development.</li></ul>

Responsibilities: <ul><li>Software Asset Lifecycle Management: Own end-to-end software asset lifecycle management from request, deployment, usage, optimization, and retirement. Maintain accurate and audit-ready software inventories and entitlement records. Ensure effective software normalization and reconciliations</li><li>License Compliance &amp; Audit Management: Ensure ongoing compliance with software licensing agreements by identifying and remediating compliance gaps and over deployment risks</li><li>Cost Optimization: Analyse software usage data to identify optimization and cost reduction opportunities, support contract renewals, license negotiations, and true-up planning with data-driven insights</li><li>Tools &amp; Data Management: Administer and operate SAM tools, ensure data accuracy across systems, and report for license compliance, deployment, and spend visibility</li><li>Process &amp; Continuous Improvement: Maintain and continuously improve SAM policies, standards, and operating procedures aligning with ISO/IEC 19770, ITIL and internal governance frameworks</li></ul> Requirements: <ul><li>Bachelor’s degree in IT or Computer Science from Tier 1 Engineering institute</li><li>6+ years of hands-on experience in Software Asset Management</li><li>Deep understanding of software licensing models and metrics (user, device, core, processor, subscription, BYOL, SaaS)&nbsp;</li><li>Proven experience handling complex enterprise software estates and managing publisher audits independently</li><li>Hands-on experience working with SAM tools such as Flexera, ServiceNow SAM Pro.</li><li>Experience working on high-impact global projects, strategic initiatives, and change management initiatives</li><li>Excellent communication and ability to work independently as an individual contributor and collaborate effectively with cross-functional teams</li></ul>

Responsibilities: <ul><li>Act as Owners: Lead a project that directly connects with Suppliers and Internal Stakeholders customers every day, impacting our business’operational success and growth.</li><li>Monitor compliance with external site access request (i.e. requestor utilizing personal email address and business group emails, etc.).</li><li>Complete JIRA ticket tracking. Provide on-going JIRA ticket/Power Platform support, and direction to internal/external SharePoint and Power Platform users.</li><li>Relate and Inspire: Cultivate an environment across teams to build strong partnership and have a strong sense of one SYF team</li><li>Ensure appropriate risk for the business – certifying site users and suppliers are familiar with, and understands the importance of following operating instructions, including compliance requirements</li><li>Directly partner with Suppliers to :</li><li>Communicate clearly SYF process expectations, developing action plans relative to identified process deficiencies.</li><li>Support suppliers in addressing controls end to end, conducting root cause analysis and defect closure with suppliers including compliance requirements</li><li>Serve as suppliers’ initial point of contact with respect to projects, SharePoint access, Power Platform workflows and End user testing, technical inquires.</li><li>Project management – initiating, planning, and executing on key business initiatives</li><li>Communicate process results, issues, risks, opportunities, and trends effectively and in a timely manner, to managers/leadership team.</li></ul> Requirements: <ul><li>Ability to work cross-functionally with our internal and external resources to develop project deliverables</li><li>Including hands-on Power Apps development with validated examples of prior builds/solutions</li><li>Excel skills, including VLOOKUP/XLOOKUP, complex formulas, creating and maintaining pivot tables, and the ability to analyze and interpret data to inform decisions.</li><li>SharePoint administration duties</li><li>Hands on experience in Project Management execution, able to handle &amp; Lead multiple projects concurrently</li></ul>

Responsibilities:&nbsp; <ul><li>Own and manage the Mechanical Revit model throughout the entire project lifecycle.</li><li>Coordinate Mechanical, Electrical, Architectural, and Structural models to identify and resolve clashes.</li><li>Convert schematic designs into accurate, coordinated, and constructible 3D Revit models.</li><li>Lead and mentor a remote BIM/Revit modelling team, ensuring quality and timely project delivery.</li><li>Act as the client-facing representative, presenting design updates and coordinating technical solutions.</li></ul> Requirements:&nbsp; <ul><li>Strong proficiency in Autodesk Revit with experience in Mechanical Building Services (HVAC) modelling.</li><li>Solid understanding of BIM processes, MEP coordination, and construction workflows.</li><li>Proven experience coordinating multidisciplinary projects and resolving model clashes.</li><li>Experience leading or managing BIM/Revit teams, including remote or distributed teams.&nbsp;</li><li>Excellent communication and stakeholder management skills, with confidence in client-facing meetings and technical discussions.</li></ul>

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180 identify opportunities Jobs found

M365 Lead Workplace Services

Product Engineer/Senior - FDC/R2R

Technology Obsolences – Task Force Lead

Account Manager IV - Connected Living Solutions

Global AI Legislation Content Optimisation Lead

Account Executive

Territory Sales Executive

Consultant Infrastructure & Operations (SAM)

Manager, Recovery Agency Attorney Support

Revit / BIM Coordinator — Mechanical Services

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Skills

Industry

Location

Jobtitle

180 identify opportunities Jobs found

M365 Lead Workplace Services

Product Engineer/Senior - FDC/R2R

Technology Obsolences – Task Force Lead

Account Manager IV - Connected Living Solutions

Global AI Legislation Content Optimisation Lead

Account Executive

Territory Sales Executive

Consultant Infrastructure & Operations (SAM)

Manager, Recovery Agency Attorney Support

Revit / BIM Coordinator — Mechanical Services

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.