Test Infrastructure Platform Lead (MTest)

M365 Lead Workplace Services

Senior Process Engineer, Wet

Senior Process Engineer, Dry Etch

Application Development and Maintenance Manager (Payment), Core Banking (VP 2)

Senior Manager-Advanced Quality Engineering

Sourcing Specialist

Quality Analyst (5-4) – Assembly Quality

ServiceNow Developer

Consultant Infrastructure & Operations (SAM)

Responsibilities: People Leadership &amp; Team Management: <ul><li>Lead, mentor, and manage a team of approximately 20 team members across Environment Management, Support, and Development functions.</li><li>Drive team performance, engagement, capability development, and succession planning.</li><li>Manage resource planning, workload allocation, and prioritization across multiple initiatives.</li><li>Foster strong collaboration between environment, support, testing, infrastructure, and application delivery teams.</li><li>Establish a culture of accountability, continuous improvement, and service excellence.</li></ul> Environment Services Delivery: <ul><li>Lead and oversee end-to-end test environment delivery and management activities.</li><li>Ensure environments are delivered consistently, securely, and within agreed timelines.</li><li>Drive environment planning, provisioning, configuration, maintenance, and operational readiness.</li><li>Manage competing environment demands across projects, testing cycles, and releases.</li><li>Ensure environment availability and performance to support SIT, UAT, Regression, Performance Testing, and Mock Execution activities.</li></ul> Infrastructure &amp; Technical Oversight: <ul><li>Provide leadership and oversight across:</li></ul> Infrastructure Platforms: <ul><li>Windows Server</li><li>Linux Server</li></ul> Database Platforms: <ul><li>Microsoft SQL Server</li><li>Oracle Database</li></ul> Middleware Platforms: <ul><li>Apache Web Server</li><li>JBoss EAP</li><li>Oracle WebLogic</li></ul> Integration &amp; File Transfer Services: <ul><li>SFTP Services</li><li>IBM MQ issue coordination and triaging</li><li>IBM Sterling Connect: Direct</li></ul> Network &amp; Connectivity Management: <ul><li>Firewall and network access requests</li><li>DNS and connectivity coordination</li><li>Infrastructure dependencies and environment access management</li><li>While hands-on technical expertise is important, the primary focus is leading delivery, governance, support operations, and cross-functional coordination.</li></ul> Support &amp; Service Management: <ul><li>Lead environment and operational support services.</li><li>Oversee incident, problem, and service request management processes.</li><li>Drive root cause analysis and service improvement initiatives.</li><li>Manage escalations and ensure timely resolution of critical issues.</li><li>Monitor service performance, KPIs, SLAs, and operational metrics.</li><li>Ensure support processes and operational controls are consistently followed.</li></ul> Governance &amp; Stakeholder Management: <ul><li>Act as the primary point of accountability for environment governance and service delivery.</li><li>Coordinate activities across Development, Testing, Infrastructure, Security, Database, Middleware, and Business teams.</li><li>Facilitate environment allocation, conflict resolution, prioritization, and risk management.</li><li>Provide regular reporting, updates, and recommendations to management and stakeholders.</li><li>Drive planning and coordination for project releases, environment readiness, and deployment activities.</li></ul> Environment Operations &amp; Continuous Improvement?: <ul><li>Lead environment monitoring, health checks, and operational reviews.</li><li>Coordinate data refresh, migration, restoration, and test data management activities.</li><li>Govern maintenance schedules, outage planning, and stakeholder communications.</li><li>Drive automation, process optimization, and operational excellence initiatives.</li><li>Support Disaster Recovery (DR) planning and execution activities.</li></ul> Requirements: <ul><li>8-12 years of overall IT experience.</li><li>Minimum 5 years of people management experience.</li><li>Proven experience managing teams of approximately 15-20+ resources.</li><li>Experience leading both Development and Support/Operations teams.</li><li>Experience managing environment services in a large enterprise environment.</li><li>Leadership &amp; Service Management</li><li>People management</li><li>Team performance management</li><li>Service delivery management</li><li>Incident and problem management</li><li>Operational governance</li><li>Stakeholder management</li><li>Resource planning and prioritization</li><li>Escalation management</li></ul>

Responsibilities: Technical Leadership &amp; Ownership: <ul><li>Act as the technical lead for Microsoft 365, Exchange, and Workplace Infrastructure services.</li><li>Provide technical guidance, mentoring, and knowledge transfer to L2 and L3 engineers.</li><li>Own platform health, availability, capacity planning, and lifecycle management.</li><li>Drive architecture reviews, technical standards, and best practices across workplace technologies.</li><li>Lead continuous service improvement initiatives to enhance operational efficiency and user experience.</li></ul> Platform Administration &amp; Support: <ul><li>Manage and support Microsoft Exchange environments, including:&nbsp;</li><li>Exchange On-Premises</li><li>Exchange Hybrid</li><li>Exchange Online</li><li>Administer and support Microsoft 365 collaboration services.</li><li>Manage and support VMware Horizon VDI infrastructure, including performance tuning, troubleshooting, and capacity management.</li><li>Oversee endpoint management platforms, ensuring device compliance, patch management, and security baseline adherence.</li><li>Provide Level 3 support for critical incidents, complex technical issues, and escalations.</li><li>Perform root cause analysis and implement preventive measures.</li></ul> Unified Communications &amp; Workplace Services: <ul><li>Support and troubleshoot Microsoft Teams voice, video, and collaboration services.</li><li>Work closely with network and voice teams to resolve communication-related issues.</li><li>Ensure a seamless and secure end-user collaboration experience.</li></ul> Security &amp; Compliance: <ul><li>Administer and support enterprise security and mobility solutions including:&nbsp;</li><li>BlackBerry MDM</li><li>Multi-Factor Authentication (MFA)</li><li>Mobile Threat Defense (MTD)</li><li>Trend Micro</li><li>Enterprise Vault</li><li>Ensure compliance with enterprise security standards, policies, and regulatory requirements.</li><li>Manage privileged administrative access through secure IT Admin LAN and Production VDI environments.</li><li>Enforce governance, audit, and privileged access management controls.</li></ul> Automation &amp; Optimization: <ul><li>Develop and maintain PowerShell scripts for automation and operational efficiency.</li><li>Identify opportunities for process automation and proactive monitoring.</li><li>Drive system optimization and reliability improvement initiatives.</li></ul> Incident &amp; Service Management: <ul><li>Lead Major Incident Management (MIM) activities related to workplace services.</li><li>Perform advanced troubleshooting across M365, Exchange, VDI, endpoint, and collaboration platforms.</li><li>Partner with Service Desk and infrastructure teams to ensure timely resolution of incidents and service requests.</li><li>Participate in after-hours support and critical incident escalations when required.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with Infrastructure, Security, Network, and Application teams.</li><li>Act as the technical escalation point for business-critical workplace services.</li><li>Provide technical reports, recommendations, and service improvement plans to management.</li></ul> Requirements: <ul><li>8-12 years of hands-on experience in enterprise workplace infrastructure support and administration.</li><li>Proven experience acting as a Technical Lead, Senior Engineer, or SME within a large enterprise environment.</li><li>Microsoft Exchange (On-Premises, Hybrid, and Exchange Online)</li><li>Microsoft 365 collaboration ecosystem</li><li>VMware Horizon VDI administration and support (mandatory requirement)</li><li>Endpoint management platforms</li><li>Microsoft Teams and Unified Communications support</li><li>PowerShell scripting and automation</li><li>Strong troubleshooting and root cause analysis skills.</li><li>Experience leading major incident management and technical escalations.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to mentor engineers and drive technical best practices.</li></ul>

Responsibilities: <ul><li>Drive cost reduction, weed out unwarranted expenses/wastages, find alternative sources and improve processes with innovative solutions to raise efficiency.</li><li>Drive quality investigations and continuous improvement programs to resolve chronic process and quality issues, and institute permanent resolutions to assure product quality and enhance process robustness.</li><li>Enforce online controls and execution to conform to work instructions and procedures. Apply hands-on and with deep involvement at work.</li><li>Coach, guide and train engineers and technicians in processes and problem solving and analysis to build up their technical competencies and achieve self-sustenance.</li><li>Take accountability of work and possesses strong sense of responsibility and teamwork.</li><li>Ensure non-conformance is dealt with in a proper and effective manner.</li><li>Establish, review and perform regular update of FMEA, OCAP, Process control, Risk Assessment and SIPOC on all critical processes to ensure a robust process.</li><li>Compliance with CSR, EHS, QM, ESD, 5S standard and cleanroom protocol.</li></ul> Requirements: <ul><li>Minimum bachelor’s degree in physics / chemistry / Material Science/ Electronic or Electrical Engineering or equivalent.</li><li>Minimum 4 years of related work experience in wafer process engineering and/or equipment maintenance.</li><li>Experience in high volume production of electronics components in an MNC or semi-conductor industry.</li><li>WET Process experience on Wet Etch, WET Resist Strip /Lift off (Single wafer lift off) , Wafer cleaning processes.</li><li>Able to lead and Guide Junior Engineers.</li><li>Able develop new process based on process requirements.</li><li>Good knowledge of wafer fab manufacturing processes, equipment and materials and capable of applying them effectively at work.</li><li>Experience with Microsoft applications.</li></ul>

Responsibilities: <ul><li>Process owner of dry etch/plasma ashing equipment</li><li>Drive cost reduction, weed out unwarranted expenses/wastages, find alternative sources and improve processes with innovative solutions to raise efficiency.</li><li>Drive quality investigations and continuous improvement programs to resolve chronic process and quality issues, and institute permanent resolutions to assure product quality and enhance process robustness.</li><li>Enforce on line controls and execution to conform to work instructions and procedures. Apply hands-on and with deep involvement at work.</li><li>Coach, guide and train engineers and technicians in processes and problem solving and analysis to build up their technical competencies and achieve self-sustenance.</li><li>Take accountability of work and possesses strong sense of responsibility and team work.</li></ul> Requirements: <ul><li>Minimum Bachelor’s degree in Physics / Chemistry / Material Science/ Electronic or Electrical Engineering or equivalent.</li><li>Minimum 4 years of related work experience in wafer process engineering and/or equipment maintenance.</li><li>Experience in high volume production of electronics components in an MNC or semi-conductor industry.</li><li>Possess strong technical competencies in his field of study.</li><li>Good knowledge of statistical and quality tools.</li><li>Able to work under pressure and with strong commitment at work.</li><li>Experience with software applications such as MS Power Point, Excel and Word.</li></ul>

Responsibilities: <ul><li>Responsible to lead development team to fulfil end-to-end software development and support for all approved initiatives (projects, quarterly change requests, L3 production fixes).</li><li>This includes analysis and design to development, implementation, testing and support.</li><li>Collaborate with Enterprise and Domain architects to align application design to the overall architectural guidelines and direction.</li><li>Work with subject matter experts, business analysts, architects, software developers and business stakeholder to establish best or alternative solutions that are feasible within the technology and timeline constraints.</li><li>Review solution design and effort estimates from the team and prioritize projects and change requests assigned to the team.</li><li>Provide quality assurance of the team delivery in conformance to the Bank-defined software delivery methodology and tools.</li><li>This includes delivery of source codes in compliance to the Bank’s defined security, coding and change management standards (eg. Veracode, SonarQube, Aldon, BitBucket).</li><li>Drive adoption of methods (E.g. Agile, DevOps ) and industry practices to improve quality and productivity outcomes.</li><li>Anticipate and resolve development issues or risks either independently or together with the relevant stakeholders.</li><li>Provide timely escalation of issues that impacts development schedule with proposed options for resolution.</li><li>Lead or contribute to cross-team improvement initiatives relating to methods, tools, people, architecture, project management and governance.</li><li>Provide regular, timely updates and escalation to Core Banking Head of Tech Delivery &amp; Development.</li><li>Partner with Test Managers to formulate comprehensive SIT test documents and build test automation and ensure completion of Unit test, SIT, User Acceptance Testing (UAT), performance / load testing and application security testing with quality results.</li><li>Manage people development aspects for the Core Banking delivery team, select, train, develop and manage technical team members in a conducive team environment.</li><li>Create technical documents for the solutions. Compile timely, comprehensive and accurate documentation and or reports as requested.</li><li>Development of technical specifications and plans.</li><li>Analyze functional specs and convert requirements to design document.</li><li>Conduct Functional Specification review with business and test team.</li></ul> Requirements: <ul><li>Good exposure and experiences in ATM in payments switch processing (e.g. ATM Transactions processing from ATM/CDM Machines, Local Switch for NETS/ ITMX / PCC/ BCS/ Paynow and Shared ATM network).</li><li>Sound knowledge on payments real time processing such as FAST &amp; PayNow services and Payment middleware switches with experience in Exception Handling &amp; Investigation, Interbank Clearing/Clearing channels, Payment Acquisition, and Payment Gateway</li><li>More than 8 years proven track record in developing and delivering global/regional IT capabilities for a multi-national/regional company.</li><li>Proven result-oriented career with a focus on development and support.</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills - ability to translate functional specifications to technological solution.</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders.</li><li>Good understanding and experience in waterfall and agile software development methodologies.</li><li>Strong knowledge and experiences on Linux/Unix, Shell Script, Batch Script, MQ, Connect Direct, WebLogic and OraclePL/SQL are a must.</li><li>Knowledge and experiences in ATM/Switch Background, Delivery Methodology documentation, and good understanding of SDLC.</li><li>Multi-task and change from one task to another without loss of efficiency or composure.</li><li>Team player and able to work independently with minimum supervision.</li><li>Bachelors degree in computer science, engineering or similar domain</li><li>Related professional/technical qualification (e.g. PMP) will be advantageous although not mandatory.</li></ul>

Responsibilities: <ul><li>Implement quality planning and controls for prototype/sample builds; manage build documentation.</li><li>Conduct Measurement System Analysis (MSA) for inspection systems and gauges.</li><li>Analyze samples and quality issues during development; drive corrective actions.</li><li>Ensure design verification and product qualification testing prior to project Gate 5.</li><li>Perform Process Capability Studies to support Final Tool Approval (FTAR) using CTAR methodology.</li><li>Establish and maintain quality controls and documentation for production environments.</li><li>Monitor process capability and oversee corrective actions as needed.</li><li>Approve measurement and cosmetic inspection criteria.</li><li>Support internal and external audits, including customer quality system audits.</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical, Mechanical Engineering, or related field.</li><li>10+ years of experience in quality control, preferably in cable assemblies, connectors, sockets, or similar industries.</li><li>Strong leadership capability and experience in managing people leaders across cultures.</li><li>Strong communicator with excellent written and verbal English skills.</li><li>Able to communicate effectively across all levels of the organization.</li><li>Trainer of quality tools and methodologies, with experience delivering workshops or coaching teams.</li><li>Deep understanding of ISO 9001, SPC, FMEA, MSA, and 7 QC tools.</li><li>Proficient in Statistical Process Control and Design of Experiments (DOE).</li><li>Demonstrated knowledge and experience with APQP methodology and requirements.</li><li>Familiarity with Model-Based Dimensioning (MBD) and GD&amp;T standards.</li><li>Expertise in EIA-364 test procedures.</li><li>Certified Internal/External Auditor; Six Sigma Black Belt preferred.</li><li>Skilled in quality software tools such as Minitab or JMP.</li><li>Strong organizational skills, strategic planning ability, and customer focus.</li><li>Proven ability to build effective cross-functional relationships and drive results.</li></ul>

Responsibilities: <ul><li>Sourcing supplies and maintaining long-lasting relationships with them as well as our existing suppliers.</li><li>Implement inventory optimization strategies within in the company.</li><li>Obtaining quotes from different suppliers.</li><li>Negotiating price, quantity, and delivery schedules with suppliers.</li><li>Working with legal counsel to endures that all contracts relating to product procurement contain all details of the negation.</li><li>Assessing quotes and compiling a detailed assessment of cost breakdowns.</li><li>Generating quote comparisons and contributing to internal supplier selection based on the quotes.</li><li>Providing solutions to improve company spending and outsourcing</li><li>Indirect Sourcing and Procurement</li></ul>&nbsp;Build Relationships with Suppliers: <ul><li>In order to facilitate the sourcing process, the Sourcing Specialist forms relationships with important suppliers in the industry.&nbsp;</li><li>It’s important that Sourcing Specialists maintain relationships with their suppliers in order to ensure continual improvement in sourcing.</li></ul> Negotiate Deals: <ul><li>Sourcing Specialists are responsible for negotiating deals and contracts with suppliers. They negotiate pricing, quantity, and delivery schedules.&nbsp;</li><li>Should anything change in the sourcing process, they’re responsible for renegotiating new contracts as well.</li></ul> Draft Contracts: <ul><li>The Sourcing Specialist then drafts detailed contracts to be reviewed by both their company and the supplier.&nbsp;</li><li>They work in conjunction with legal counsel to include all of the details of their negotiation. Once the contract is complete, they submit necessary paperwork and communicating contact deals with their company.</li></ul> Understand Company’s Commodities: <ul><li>In order to be an expert in the sourcing process for their company, the Sourcing Specialist must have an in-depth knowledge of their commodity industry.&nbsp;</li><li>They have to understand the ins and outs of the commodity to know how to effectively source it, and they also have to have knowledge of all key players and suppliers in the industry.</li></ul> Requirements: <ul><li>3-4 years of relevant experience and a Bachelors’ degree in administration, logistics, supply chain or related field.&nbsp;</li><li>Proven experience in sourcing process.</li><li>Proficiency in Microsoft word, PowerPoint, excel and outlook.</li><li>A thorough understating of sourcing methodologies.</li><li>Strong negotiation skills.</li><li class="ql-align-justify">Sound time-management and organizational skills.&nbsp;</li></ul>

Responsibilities: <ul><li>Ensure process controls adherence to meet product quality requirements</li><li>Handling non-conformity on shop floor and ensuring corrective actions with systematic approach</li><li>Management of Customer complaints, queries &amp; Customer audits&nbsp;</li><li>Driving continuous improvement projects through problem solving approach to reduce COPQ&nbsp;</li><li>Monitor critical and special characteristics during the assembly process.&nbsp;</li><li>Lead a team of quality inspectors and allocate inspection responsibilities</li><li>Preparation of Control plan, Quality Guide, Poka-Yoke Sheets etc. relevant to Quality Controls</li><li>Training the shop floor team on product quality as per requirements</li><li>Coordinate containment activities for internal and customer quality issues</li><li>Support customer audits, certification audits, and process audits.</li></ul> Requirements: <ul><li>Hands-on experience in Assembly process, specifically in automotive industry</li><li>Excellent problem solving and analytical Skills</li><li>Knowledge of PPAP, Control plan, FMEA, MSA &amp; SPC</li><li>Demonstrated experience of working in a fast paced and changing environment with tight deadlines</li><li>Knowledge and practical experience of Six sigma Green Belt (Preferrable)</li><li>Knowledge of IATF19649 &amp; ISO 9001 standard requirements</li><li>Strong technical aptitude with willingness to explore &amp; learn new Technologies</li><li>Good English communication along with hands on experience in MS Office tool.&nbsp;</li><li>B.E./ B.Tech. in Mechanical / Production / Automobile engineering and 3+ years of working experience</li></ul>

Responsibilities: <ul><li>Own end-to-end technical delivery of SAM Pro capabilities including enhancements, defect management, and platform optimization.</li><li>Configure, develop and maintain Service Now modules, including SAM Pro, HAM Pro, and CMDB, in alignment with business requirements.</li><li>Design and maintain integrations with SCCM, Intune, Active Directory, Cloud platforms, and procurement &amp; contract systems.</li><li>Support configuration and tuning of software normalization, reconciliation rules, and license models within SAM Pro.</li><li>Ensure integrity and quality of data across discovery, CMDB, and entitlement sources.</li><li>Develop automation for SAM use cases such as license harvesting, compliance tracking, and request fulfilment optimization.</li><li>Design and implement workflows, Flow Designer automation, business rules, client scripts, UI policies and notifications while following Service now best practices.</li><li>Maintain technical documentation, participate in platform upgrades and releases, and contribute to continuous improvement initiatives focused on platform stability, user experience and efficiency.</li></ul> Requirements: <ul><li>Bachelor’s degree in IT or Computer Science.</li><li>5+ years of total experience, with at least 3 years of hands-on Service Now development experience.</li><li>Experience working with ServiceNow SAM Pro modules including normalization, reconciliation, and content service, is preferred.</li><li>Hands on with JavaScript, ServiceNow scripting, CMDB data model and platform security concepts.</li><li>Experience with Flow Designer, Integration Hub, and REST/SOAP APIs.</li><li>Understanding of Software Asset Management Lifecycle with exposure to discovery tools, software normalization and software reconciliation concepts.</li><li>ServiceNow Certified System Administrator (CSA) is preferred.</li><li>ServiceNow SAM Implementation Specialist (CIS) certification is highly desirable.</li><li>Excellent communication and ability to work independently as an individual contributor and collaborate effectively with cross-functional teams.</li></ul>

Responsibilities: <ul><li>Software Asset Lifecycle Management: Own end-to-end software asset lifecycle management from request, deployment, usage, optimization, and retirement. Maintain accurate and audit-ready software inventories and entitlement records. Ensure effective software normalization and reconciliations</li><li>License Compliance &amp; Audit Management: Ensure ongoing compliance with software licensing agreements by identifying and remediating compliance gaps and over deployment risks</li><li>Cost Optimization: Analyse software usage data to identify optimization and cost reduction opportunities, support contract renewals, license negotiations, and true-up planning with data-driven insights</li><li>Tools &amp; Data Management: Administer and operate SAM tools, ensure data accuracy across systems, and report for license compliance, deployment, and spend visibility</li><li>Process &amp; Continuous Improvement: Maintain and continuously improve SAM policies, standards, and operating procedures aligning with ISO/IEC 19770, ITIL and internal governance frameworks</li></ul> Requirements: <ul><li>Bachelor’s degree in IT or Computer Science from Tier 1 Engineering institute</li><li>6+ years of hands-on experience in Software Asset Management</li><li>Deep understanding of software licensing models and metrics (user, device, core, processor, subscription, BYOL, SaaS)&nbsp;</li><li>Proven experience handling complex enterprise software estates and managing publisher audits independently</li><li>Hands-on experience working with SAM tools such as Flexera, ServiceNow SAM Pro.</li><li>Experience working on high-impact global projects, strategic initiatives, and change management initiatives</li><li>Excellent communication and ability to work independently as an individual contributor and collaborate effectively with cross-functional teams</li></ul>

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139 improvement methodology Jobs found

Test Infrastructure Platform Lead (MTest)

M365 Lead Workplace Services

Senior Process Engineer, Wet

Senior Process Engineer, Dry Etch

Application Development and Maintenance Manager (Payment), Core Banking (VP 2)

Senior Manager-Advanced Quality Engineering

Sourcing Specialist

Quality Analyst (5-4) – Assembly Quality

ServiceNow Developer

Consultant Infrastructure & Operations (SAM)

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139 improvement methodology Jobs found

Test Infrastructure Platform Lead (MTest)

M365 Lead Workplace Services

Senior Process Engineer, Wet

Senior Process Engineer, Dry Etch

Application Development and Maintenance Manager (Payment), Core Banking (VP 2)

Senior Manager-Advanced Quality Engineering

Sourcing Specialist

Quality Analyst (5-4) – Assembly Quality

ServiceNow Developer

Consultant Infrastructure & Operations (SAM)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.