Senior Manager, Credit Card Acquisition Strategy

Sales Manager - DRC

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Manager, Industrial and Employee Relations

Account Manager - Sales

Solution Engineer - AI Infrastructure

Commerical  Solution Engineer

Service Delivery Manager

Role Description: <ul><li>Lead initiatives to acquire new credit card accounts profitably.</li><li>Deep understanding of credit card economics and P&amp;L drivers</li><li>Collaborate with marketing, credit risk, analytics, product management, and other teams.</li><li>Use data-driven strategies and A/B testing to optimize account acquisition.</li><li>Partner with Product and Marketing to launch credit card-related initiatives focusing on acquisition, activation, and early engagement.</li><li>Implement marketing programs across multiple digital channels (our client App, email, affiliates, paid search, Martech/CRM).</li></ul> Responsibilities: <ul><li>Develop new credit card features by assessing competition, customer needs, and research findings.</li><li>Drive adoption of our client Credit Cards alongside internal teams and external bank partners.</li><li>Manage forecasting, KPIs, OKRs, campaign analysis, and incentive strategies related to new accounts.</li><li>Oversee day-to-day management of all projects to ensure timely and risk mitigated delivery.</li><li>Maintain awareness of the competitive landscape to inform program and feature development.</li></ul> Requirements: <ul><li>10+ years in the credit card industry, especially revolving credit products.</li><li>Proven experience managing credit card P&amp;Ls, forecasting, and target management.</li><li>Strong leadership skills, specifically in cross-functional collaboration and indirect leadership.</li><li>Excellent influencing and senior-level communication abilities.</li><li>Expertise in project management with tools like Confluence and Jira.</li><li>Strong organizational skills and ability to thrive in a fast-paced, dynamic environment.</li><li>Proficiency in Microsoft Suite and advanced PowerPoint skills.</li><li>Familiarity with our client and consumer credit products.</li></ul>

Responsibilities: Revenue and Margin Delivery: <ul><li>Achieve and exceed budgeted volumes and margins as per annual sales plan targets</li><li>Drive aggressive revenue growth through systematic customer acquisition, identifying and converting new accounts across all market segments</li><li>Expand business with existing customers by increasing wallet share, and deepening customer penetration through strategic account planning and relationship management</li><li>Develop and maintain a robust new customer portfolio through targeted prospecting, lead generation, market mapping, and conversion of qualified opportunities into active revenue-generating accounts</li><li>Implement customer retention strategies to minimize churn, protect revenue base, and ensure long-term sustainable relationships with key accounts</li><li>Protect and enhance profit margins through disciplined pricing strategies, value-based selling and resistance to margin erosion in competitive situations</li><li>Negotiate favorable commercial terms with customers that balance volume commitments with margin integrity, ensuring every deal contributes positively to bottom-line profitability</li></ul> Business Performance: <ul><li>Propose strategic market shifts to meet agreed budgets</li><li>Provide market intelligence insights through proactive engagement with contacts</li><li>Share critical information with management regarding strategy, new projects, and market opportunities</li><li>Build and maintain professional relationships with government agencies, statutory authorities, trade groups, business forums, and industry associations</li><li>Implement timely delivery of solutions according to customer needs and objectives</li><li>Conduct sales forecasting aligned with market dynamics and coordinate with Supply team for effective S&amp;OP processes</li></ul> Stakeholder Management: <ul><li>Develop and maintain strong relationships with internal and external stakeholders</li><li>Maintain close working relationships with supply and logistics teams for proper product planning</li><li>Collaborate with Head of Supply and Distribution, Operations Manager, and Business Development</li><li>Manager to translate business strategy into specific objectives and KPIs</li><li>Facilitate regular communication and reporting on sales, debtors, and collections</li></ul> Requirements: Education and Qualification&nbsp; <ul><li>Bachelors degree in Marketing, Commerce, Sales Management, or related business field</li><li>Masters degree in Business Administration (MBA), Marketing, or related field is preferred</li><li>Professional sales certifications, strategic account management training, negotiation skills certifications, or industry-specific qualifications is an added advantage</li><li>At least 6-8 years of progressive sales experience in the oil and gas industry, petroleum products distribution or related B2B industries</li><li>Demonstrated experience managing a diverse customer portfolio</li><li>Deep understanding of the Kenyan oil and gas market, including market structure, key players, competitive landscape, and regulatory environment</li><li class="ql-align-justify">Track record of successfully managing tenders, RFPs, and complex procurement processes with government entities and large corporate accounts</li></ul>

Responsibilities: Sales Execution: <ul><li>Execute sales plans and achieve individual volume and margin targets as assigned</li><li>Identify, prospect, and acquire new customers within assigned territory or product portfolio</li><li>Maintain and grow sales volumes from existing customer accounts through regular engagement and relationship building</li><li>Conduct customer visits, product presentations, and negotiations to close sales deals</li><li>Prepare quotations, sales proposals, and contracts in accordance with company pricing and approval guidelines</li><li>Monitor customer orders and coordinate with supply and logistics teams to ensure timely delivery</li><li>Maintain accurate and up-to-date customer records and sales data in the companys sales management system</li></ul> Customer Relationship Management: <ul><li>Build and maintain strong professional relationships with customers to ensure satisfaction and loyalty</li><li>Respond promptly to customer inquiries, concerns, and requests for information</li><li>Conduct regular follow-ups with customers to identify additional needs and opportunities</li><li>Gather customer feedback and market intelligence to share with the Sales Manager</li><li>Support debt collection activities by maintaining communication with customers on payment terms and following up on overdue accounts</li></ul> Market Intelligence and Reporting: <ul><li>Gather and report market intelligence including competitor activities, pricing trends, and customer needs Provide regular sales reports including achievements against targets, pipeline updates, and customer feedback</li><li>Participate in industry events, trade shows, and networking opportunities to promote the company and identify business opportunities</li><li>Monitor stock levels and product availability in assigned territory</li></ul> Compliance and Administrative Duties: <ul><li>Adhere to all company policies, procedures, and standard operating practices related to sales operations</li><li>Follow credit management and sales approval processes as outlined in company procedures</li><li>Ensure all sales documentation is complete, accurate, and submitted in a timely manner</li><li>Maintain compliance with legal and regulatory requirements in all sales activities</li><li>Complete required sales training and professional development programs</li></ul> Requirements: Education and Qualification: <ul><li>Bachelors Degree in Commerce, Marketing, Business Administration, or related field</li><li>At least 2 years of sales experience, preferably in the Oil Industry or related B2B sector</li><li>Computer literate with proficiency in MS Office applications and CRM systems</li><li>Valid drivers license and willingness to travel within assigned territory</li><li>Strong communication and interpersonal skills</li><li>Basic understanding of credit management and commercial terms</li><li>Self-motivated with ability to work independently and as part of a team</li></ul>

Responsibilities: Sales Execution: <ul><li>Execute sales plans and achieve individual volume and margin targets as assigned</li><li>Identify, prospect, and acquire new customers within assigned territory or product portfolio</li><li>Maintain and grow sales volumes from existing customer accounts through regular engagement and relationship building</li><li>Conduct customer visits, product presentations, and negotiations to close sales deals</li><li>Prepare quotations, sales proposals, and contracts in accordance with company pricing and approval guidelines</li><li>Monitor customer orders and coordinate with supply and logistics teams to ensure timely delivery</li><li>Maintain accurate and up-to-date customer records and sales data in the companys sales management system</li></ul> Customer Relationship Management: <ul><li>Build and maintain strong professional relationships with customers to ensure satisfaction and loyalty</li><li>Respond promptly to customer inquiries, concerns, and requests for information</li><li>Conduct regular follow-ups with customers to identify additional needs and opportunities</li><li>Gather customer feedback and market intelligence to share with the Sales Manager</li><li>Support debt collection activities by maintaining communication with customers on payment terms and following up on overdue accounts</li></ul> Market Intelligence and Reporting: <ul><li>Gather and report market intelligence including competitor activities, pricing trends, and customer needs Provide regular sales reports including achievements against targets, pipeline updates, and customer feedback</li><li>Participate in industry events, trade shows, and networking opportunities to promote the company and identify business opportunities</li><li>Monitor stock levels and product availability in assigned territory</li></ul> Compliance and Administrative Duties: <ul><li>Adhere to all company policies, procedures, and standard operating practices related to sales operations</li><li>Follow credit management and sales approval processes as outlined in company procedures</li><li>Ensure all sales documentation is complete, accurate, and submitted in a timely manner</li><li>Maintain compliance with legal and regulatory requirements in all sales activities</li><li>Complete required sales training and professional development programs</li></ul> Requirements: Education and Qualification&nbsp; <ul><li>Bachelors Degree in Commerce, Marketing, Business Administration, or related field</li><li>At least 2 years of sales experience, preferably in the Oil Industry or related B2B sector</li><li>Computer literate with proficiency in MS Office applications and CRM systems</li><li>Valid drivers license and willingness to travel within assigned territory</li><li>Strong communication and interpersonal skills</li><li>Basic understanding of credit management and commercial terms</li><li>Self-motivated with ability to work independently and as part of a team</li></ul>

Responsibilities: Grievance &amp; Compliance Leadership: <ul><li>Lead end-to-end employee misconduct investigations (preliminary and detailed), ensuring fairness, consistency, and legal compliance across all cases.</li><li>Own full disciplinary lifecycle: recommend actions, approve issuance of show cause/warning/dismissal letters, and maintain robust, auditable records.</li><li>Drive periodic compliance audits across contract labor suppliers (security, canteen, uniform vendors) and ensure timely corrective action on non-conformities.</li><li>Conduct due diligence and performance reviews of foreign operator agencies; submit data-driven recommendations for contract renewals or terminations.</li></ul> Policy &amp; Process Ownership: <ul><li>Manage centralized document control for all HR policies, procedures, and operational guidelines — ensuring accessibility, version control, and alignment with evolving legal standards.</li><li>Design and deliver compliance training programs for managers and employees, covering HR policy, performance management, and labor law essentials.</li><li>Act as the go-to subject matter expert on employment law, IR best practices, and grievance resolution frameworks.</li></ul> Union Engagement &amp; Strategy: <ul><li>Lead plants transition into a unionized environment: educate leaders and HR on union dynamics, negotiation frameworks, and collaborative engagement models.</li><li>Build and sustain a constructive union relationship — balancing business needs with employee representation through regular dialogue, transparency, and mutual respect.</li><li>Anticipate union-related risks and opportunities; advise leadership proactively on IR positioning and response strategies.</li><li>Drive union readiness programs, including leadership coaching, communication protocols, and scenario planning.&nbsp;</li></ul> Canteen Management: <ul><li>Lead vendor governance for contract labor and canteen operations. Monitor service levels, hygiene, and employee satisfaction; drive timely audits, feedback loops, and improvements.</li></ul> Hostel &amp; Foreign Worker Management (End-to-End): <ul><li>Manage full lifecycle of foreign worker operations: manpower planning, documentation, immigration processes, hostel inspections, welfare coordination, and compliance with regulatory and internal standards.</li><li>Ensure foreign workers are treated with dignity and respect; champion human rights standards and ethical labor practices.</li><li>Coordinate with embassies, Ministry of Home Affairs, Department of Immigration, and labor agencies to ensure seamless processes and timely resolution of issues.</li><li>Oversee hostel living conditions, safety, and welfare programs; act as the primary point of contact for foreign worker concerns.</li></ul> Compliance Audits &amp; Risk Management: <ul><li>Lead and coordinate audits related to labor compliance, human rights, and ethical sourcing across all third-party providers.</li><li>Ensure the plant is audit-ready at all times; track and close findings with urgency and rigor.</li><li>Stay current on evolving labor regulations and proactively adjust policies and practices to mitigate risk</li></ul> Requirements: <ul><li>Bachelors degree in Human Resource Management, Business Administration, Industrial Relations, or related discipline.</li><li>7–10 years of HR experience, with deep exposure to industrial relations, employee relations, labor law, and HR compliance—preferably in a manufacturing, unionized, or FMCG environment.</li><li>Proven track record of managing complex disciplinary cases, union negotiations, and IR matters with sound judgment and integrity.</li><li>Strong working knowledge of Malaysian labor law, Employment Act, Industrial Relations Act, and related regulations.</li><li>Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint); able to prepare reports, dashboards, and present findings with clarity.</li><li>Familiar with HR systems, documentation best practices, and audit standards.</li><li>Excellent stakeholder management and interpersonal skills; able to influence, negotiate, and build trust across all levels—from frontline employees to senior leaders.</li></ul>

Responsibilities: <ul><li>Develop and execute strategic sales plans to drive business growth within your assigned territory and specific customer base.</li><li>Work closely with our partners on joint account plans aligned to your customer short and long term business objectives.</li><li>Identify, qualify, and close sales opportunities by engaging with key stakeholders and decision-makers.</li><li>Build and maintain positive relationships with customers, understanding their business challenges and technology needs.</li><li>Collaborate with internal teams, including technical specialists in Cloud &amp; AI, Collaboration, Security, Enterprise Networking and Observability to deliver customer-centric solutions.</li></ul> Requirements: <ul><li>8+ years of field sales or account management experience in the technology industry.</li><li>Consistent track record of achieving and exceeding sales targets within a customer base.</li><li>Strong ability to manage complex sales cycles and engage with senior-level stakeholders.</li><li>Experience working with channel partners and a deep understanding of the partner ecosystem.</li></ul> Preferred Qualifications <ul><li>Passion for technology and a strong understanding of networking, security, observability, collaboration, and cloud &amp; AI solutions.</li><li>Proven experience in growing revenue within accounts and competitor displacement.</li><li>Experience using CRM tools such as Salesforce for pipeline management and reporting.</li><li>Bachelor’s degree in business, technology, or a related field, or equivalent experience.</li><li>Develop and execute strategic sales plans to drive business growth within your assigned territory and specific customer base.</li></ul>

Responsibilities: <ul><li>We are seeking a Solutions Engineer - Artificial Intelligence (AI) Practitioner to join our dynamic sales team. As an SE (AI Practitioner), you will consult and drive the adoption of our AI solutions across various industries.</li><li>You will identify potential clients, understand their specific needs, and provide tailored AI solutions that enhance their business operations.</li><li>This role requires a deep understanding of AI technologies, real world deployment experience and expert capability to relay business and technical concepts to a diverse audience.</li><li>The Cloud and AI Infrastructure team is responsible for helping customers change their business using Client technology in the data center and on cloud. The team works with customers, partners and engineering teams to take customer problems and turn them into business advantage.</li></ul> Requirements: Minimum Qualifications: <ul><li>10+ years of technology consulting experience (preferably in systems, software, data, analytics and AI).</li><li>Good understanding of programming/scripting languages</li><li>Ability to provide detailed and consumable documentation and standard methodologies for deployment around application acceleration, automation/management efficiencies, enterprise, and AI/ML solutions.</li><li>Be able to develop and showcase real world examples of how AI technology can help businesses thrive and solve problems.</li><li>Excellent presentation skills – ability to value-sell and deliver engaging workshops to both technical and non-technical audiences on AI and/or infrastructure topics. Preferred</li><li>Bachelors Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field. Advanced degree in Data Science is a plus.</li><li>Experience with AI relevant infrastructure, including Networking (InfiniBand and RoCE), Storage (FC, IP and scale out) and AI accelerators (GPUs etc).</li><li>In-depth understanding of AI models, including but not limited to GPT, Llama, Resnet or similar.</li><li>Experienced with data storage and management (SQL, NOSQL, Vector, BigQuery etc) and AI/ML frameworks (scikit-learn, TensorFlow, PyTorch, Jupyter, NIMS and NVAIE etc).</li><li>Expertise in training and fine-tuning AI models on premise or in cloud environments.</li><li>Familiarity with containerization (k8 etc).</li></ul>

Role Description: <ul><li>We change the World; you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives.</li><li>Our employees groundbreaking ideas impact everything.</li><li>Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact.</li><li>Youll be part a team that cares about its customers, enjoys having fun, and youll take part in changing the lives of those in our local communities.</li><li>Come prepared to be encouraged and inspired.</li><li>The India Strategic Enterprise Segment is a truly vibrant sales organization that covers the diverse set of accounts in the Enterprise Space.</li><li>This position will be based out of Mumbai and will focus on a specific set of Enterprise accounts.</li><li>As part of the Enterprise System Engineering Team, you will be designing, architecting and empowering the strategy for the next generation of communications and application delivery for India’s leading businesses.</li><li>Youll collaborate as part of a disruptive Sales engineering team. We offer exhilarating, inspiring, global, high impact, and uniquely broad opportunities for your growth.</li></ul> Responsibilities <ul><li>Technical sales professional serving as a Technology/Product/Solution consultant.</li><li>Technical orchestrator for an array of resources, primary responsibility for ensuring successful completion of each pitstop from a technical perspective in the lifecycle selling motion.</li><li>Provides technical information and design/implementation mentorship in concert with Architecture Seller team(s).</li><li>Collaborates with the Account Manager on the customer account plan(s), jointly ensuring customer success.</li><li>Work with internal teams to orchestrate right solutions against customer requirements with competitive positioning</li><li>Educate customer on differentiation and establish technical leadership of our client as a brand.</li><li>Field role that serves as a Technology expert across solutions preferably within a multi-domain architecture approach.</li><li>Build relationship with Engineering Teams, field teams, architecture team, Business Units (BUs), Partners and customers.</li></ul> Requirements: <ul><li>Bachelor of Engineering degree or equivalent.</li><li>Excellent written, verbal communication, listening skills.</li><li>Min 10-12 years of presales experience in technical position .</li><li>Has prior experience in solution selling around products and technology.</li><li>Highly motivated, willing to learn and demonstrate high level of adaptability towards technology shift.</li><li>Understand the broader aspects of end to end architecture and have knowledge on one or more technology areas like Enterprise networks, Data center or Security.</li><li>Optimally handle objections in a customer conversation and lead with value selling.</li><li>Technical knowledge in the Networking Solutions/SDN Architecture/Network Security /Datacenter Networking technologies.</li><li>Strong whiteboarding/presentation skills.</li><li>Strong communication skills.</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

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216 information technology and services Jobs found

Senior Manager, Credit Card Acquisition Strategy

Sales Manager - DRC

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Manager, Industrial and Employee Relations

Account Manager - Sales

Solution Engineer - AI Infrastructure

Commerical Solution Engineer

Service Delivery Manager

WhiteCrow
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Skills

Industry

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216 information technology and services Jobs found

Senior Manager, Credit Card Acquisition Strategy

Sales Manager - DRC

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Manager, Industrial and Employee Relations

Account Manager - Sales

Solution Engineer - AI Infrastructure

Commerical Solution Engineer

Service Delivery Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.