Regional Solution Architect AMEA

Key Account Manager – DTC

Brand Manager (Vitamins & Nutraceuticals & Skiip)

Marketing Manager DTC

Sr. Business Development Manager (Vietnam Market)

Sales Process & GTM Manager

Customer Care Manager

Sales Manager – ILCV (Intermediate & Light Commercial Vehicle 10 to 18 tonner)

Sales Manager – HCV

Technical Support Engineer

Responsibilities: <ul><li>Senior Solution Architect – AMEA will be the key responsible for driving solution strategy across tech programs for AMEA, for the purpose of business-IT joint strategy development, solution discovery, project planning &amp; delivery, risk management and relationship management.</li><li>SAP is the underlying stack for our Enterprise Systems and the solution architect will be pivotal in driving standardization in SAP Platform while collaborating with Business Units to deliver capabilities for Business.</li><li>Individual has direct accountability for the Standard and scalable solution design that are provided by our staff and third-party service providers.</li><li>This is a leadership role providing strategic direction to multiple globally diverse teams in the delivery of projects spanning across ERP and non-ERP platforms.</li><li>Works with all IT Services teams (Applications teams, business partners, business clients, external vendors, and service delivery partners, Security, infrastructure) to define, prototype, and implement new technologies in support of business objectives and projects.</li><li>This role will provide Business Technology thought leadership, bringing knowledge and solutions to drive business outcomes.</li><li>This role will be pivotal in enabling future-fit capabilities by framing the Technology Roadmap for AMEA, as well ensuring a standard template solution design for S4 HANA in AMEA.</li></ul> Requirements: <ul><li>16-18 years of relevant technical and business work experience</li><li>Engineer/MBA or equivalent degree in Tech/ Information Systems from tier 1 college.</li><li>Manage senior business stakeholders in a matrix organization</li><li>Has the experience and cultural awareness required to work effectively with a global team.</li><li>Developing strategic plans and setting timelines for evaluation, development, and deployment of solutions</li><li>Identifying opportunities for simplifications and digitization of various workflows across the organization</li><li>Supervising quality assurance processes, integration, and system tests</li><li>Excellent leadership, team building, and management skills</li><li>Ability to Communicate and inspire confidence at a senior level with technical and non-technical audiences</li><li>Experience in the identification, evaluation and documentation of process flows, risks, and controls</li><li>Expertise in SAP ECC and SAP S4, including all modules such as MM, FI, CO, SD, PM etc.</li><li>Good understanding and background on Business Processes as part of digitization</li><li>Should have run large scale tech led transformation programs</li><li>Ability to engage with functional business leaders at a strategic level, as well as with delivery teams at an operational level</li><li>Hands-on experience leading such areas end-to-end and track record of delivering results and business value</li><li>Requires team leadership skills, experience/in-depth knowledge of business operations and IT processes</li><li>Experience with organizational change management preferred</li><li>Experience managing multiple vendors and external project resources</li><li>Proven ability to manage talent and team</li><li>Very strong academic background</li><li>Can do attitude and problem-solving mindset</li><li>Proficient in English Language (Writing, reading &amp; Speaking)</li></ul>

Overview: <ul><li>As a Key Account Manager for our direct-to-consumer (DTC) business, you will play a pivotal role in maintaining and expanding relationships with our most important clients.&nbsp;</li><li>You will be responsible for driving sales growth, ensuring customer satisfaction, and managing key accounts effectively to meet and exceed business objectives.</li></ul> Responsibilities: Client Relationship Management: <ul><li>Develop and maintain strong relationships with key accounts to understand their needs and business goals.</li><li>Serve as the main point of contact for key clients, addressing inquiries and resolving issues promptly.</li><li>Manage business discussion/negotiations, including TTA, DA, etc to ensure effective sales &amp; achieving business targets and directions.</li><li>Conduct quarterly business review and business progress updates for assigned customers</li><li>Leverage key customer relationships to gain market intelligence and to assist successful formulary listing</li></ul> Sales Strategy Development: <ul><li>Collaborate with the sales &amp; marketing team to create strategic plans for key accounts, identifying opportunities for growth and upselling.</li><li>Analyze market trends and customer needs to inform sales strategies.</li><li>Develop and implement processes and strategies (local go-to-market strategies, sales strategies, and customer strategies) for assigned customers to ensure achievement of sales objectives.</li><li>Manage sales projection (sell in &amp; sell out), stocks forecast and stocks holding. Evaluate trends and divide business output to support strategic growth and profitability.</li></ul> Performance Tracking: <ul><li>Monitor and report on key account performance, sales metrics, and customer satisfaction.</li><li>Prepare regular reports and presentations for internal stakeholders.</li><li>Manage and monitor assigned customer A&amp;P trade fund/ TTA based investment according to annual budget to ensure efficient &amp; effective usage.</li><li>Analyse key accounts’ needs through data driven methods and structured planning &amp; provide trade activation post evaluation analysis for review of improvement and action plan (if any).&nbsp;</li></ul> Cross- Functional Collaboration: <ul><li>Work closely with marketing, product development, and customer service teams to ensure alignment on client expectations and deliverables.</li><li>Coordinate with logistics and supply chain teams to ensure timely product delivery. Negotiation and Contract Management:</li><li>Lead negotiations for trading terms and pricing agreements with key accounts to ensure mutually beneficial terms.</li><li>Manage renewals and extensions of contracts in a timely manner.</li></ul> Customer Advocacy: <ul><li>Act as the voice of the key customer within the organization, advocating for their needs and preferences.</li><li>Gather feedback and insights from clients to inform product development and service improvements.</li></ul> Requirements: Education: <ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field</li></ul> Experience: <ul><li>5+ years of experience in account management or sales within the DTC sector</li><li>Proven track record of managing key accounts and achieving sales targets Skills:</li><li>Excellent interpersonal and communication skills, with the ability to build rapport with clients</li><li>Strong analytical and problem-solving abilities</li><li>Proficiency in CRM software and Microsoft Office Suite Attributes:</li><li>Self-motivated and results-oriented with a strong sense of urgency</li><li>Ability to work collaboratively in a fast-paced environment</li><li>Strategic thinker with a customer-centric approach</li></ul>

Role Description: <ul><li>As a Key Account Manager for our direct-to-consumer (DTC) business, you will play a pivotal role in maintaining and expanding relationships with our most important clients.</li><li>You will be responsible for driving sales growth, ensuring customer satisfaction, and managing key accounts effectively to meet and exceed business objectives.</li></ul> Responsibilities: Client Relationship Management: <ul><li>Develop and maintain strong relationships with key accounts to understand their needs and business goals.</li><li>Serve as the main point of contact for key clients, addressing inquiries and resolving issues promptly.</li><li>Manage business discussion/negotiations, including TTA, DA, etc to ensure effective sales &amp; achieving business targets and directions.</li><li>Conduct quarterly business review and business progress updates for assigned customers</li><li>Leverage key customer relationships to gain market intelligence and to assist successful formulary listing</li></ul> Sales Strategy Development: <ul><li>Collaborate with the sales &amp; marketing team to create strategic plans for key accounts, identifying opportunities for growth and upselling.</li><li>Analyze market trends and customer needs to inform sales strategies.</li><li>Develop and implement processes and strategies (local go-to-market strategies, sales strategies, and customer strategies) for assigned customers to ensure achievement of sales objectives.</li><li>Manage sales projection (sell in &amp; sell out), stocks forecast and stocks holding. Evaluate trends and divide business output to support strategic growth and profitability.</li></ul> Performance Tracking: <ul><li>Monitor and report on key account performance, sales metrics, and customer satisfaction.</li><li>Prepare regular reports and presentations for internal stakeholders.</li><li>Manage and monitor assigned customer A&amp;P trade fund/ TTA based investment according to annual budget to ensure efficient &amp; effective usage.</li></ul> <ul><li>Analyse key accounts’ needs through data driven methods and structured planning &amp; provide trade activation post evaluation analysis for review of improvement and action plan (if any). Cross- Functional Collaboration:</li></ul> <ul><li>Work closely with marketing, product development, and customer service teams to ensure alignment on client expectations and deliverables.</li><li>Coordinate with logistics and supply chain teams to ensure timely product delivery. Negotiation and Contract Management.</li><li>Lead negotiations for trading terms and pricing agreements with key accounts to ensure mutually beneficial terms.</li><li>Manage renewals and extensions of contracts in a timely manner.</li></ul> Customer Advocacy: <ul><li>Act as the voice of the key customer within the organization, advocating for their needs and preferences.</li><li>Gather feedback and insights from clients to inform product development and service improvements.</li></ul> Requirements: Education: <ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field</li></ul> Experience: <ul><li>5+ years of experience in account management or sales within the DTC sector.</li><li>Proven track record of managing key accounts and achieving sales targets Skills.</li><li>Excellent interpersonal and communication skills, with the ability to build rapport with clients.</li><li>Strong analytical and problem-solving abilities.</li><li>Proficiency in CRM software and Microsoft Office Suite Attribute.</li><li>Self-motivated and results-oriented with a strong sense of urgency</li><li>Ability to work collaboratively in a fast-paced environment.</li><li>Strategic thinker with a customer-centric approach.</li></ul>

Overview: <ul><li>We are seeking a dynamic and strategic Marketing Manager to lead our marketing initiatives within our direct-to-consumer (DTC) sector.&nbsp;</li><li>This role will focus on developing and executing marketing strategies that drive brand awareness, engagement, and sales growth.&nbsp;</li><li>The ideal candidate will be a creative thinker with a strong understanding of consumer behavior and market trends.</li></ul> Responsibilities: Portfolio Strategy: <ul><li>Generate deep insight based on understanding of industries, customers, markets, consumers needs and competitive solutions</li><li>Lead analysis on portfolio prioritization to deliver business objectives</li><li>Plan marketing strategies to achieve the agreed goal, both financial and non-financial goal. Marketing Strategy Development:</li><li>Create and implement comprehensive marketing plans aligned with business objectives and market opportunities.</li><li>Conduct market research to identify trends, customer insights, and competitive landscape. Brand Management:</li><li>Oversee brand positioning, messaging, and visual identity to ensure consistency across all channels.</li><li>Develop and manage campaigns that enhance brand recognition and loyalty.</li><li>Create eye-catching, informative materials such as posters, banners, flyers, shelf-talkers, digital screens, and product brochures. Ensure these materials align with brand guidelines and reflect the product proposition effectively.</li></ul> Product Launches: <ul><li>Lead direct to consumer communications campaign and material development</li><li>Collaborate with product development teams to plan and execute successful product launches.</li><li>Coordinate marketing efforts to support new product introductions and promotional campaigns.</li><li>Create a compelling product offering and design appropriate point-of-sale materials, collaborating with the sales team to enhance product visibility and awareness in the market.&nbsp;</li></ul> Budget Management: <ul><li>Manage the marketing budget, ensuring effective allocation of resources across various initiatives.</li><li>Monitor, tracking and report on campaign performance and budget adherence. Cross-Functional Collaboration:</li><li>Work closely with sales, design, and customer service teams to align marketing strategies with overall business goals.</li><li>Collaborate with external partners, including agencies and vendors, to execute marketing initiatives.</li></ul> Performance Analysis: <ul><li>Track, measure, and analyze the effectiveness of marketing campaigns, making data-driven adjustments as needed.</li><li>Prepare regular reports and presentations for stakeholders on marketing performance and insights.</li></ul> Requirements: Education: <ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field</li></ul> Experience: <ul><li>10+ years of experience in marketing roles, preferably within the MNC DTC (FMCG, Consumer Healthcare) sector.</li><li>Proven track record of developing and executing successful marketing campaigns. Skills:</li><li>Strong understanding of various marketing tools and analytics.</li><li>Excellent written and verbal communication skills.</li><li>Proficient in marketing software and CRM systems. Attributes:</li><li>Creative thinker with strong problem-solving skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Results-oriented with a focus on driving business growth.</li></ul>

Responsibilities: <ul><li>Sales and Marketing Growth Plans – Crafted plans to explode total business growth</li><li>Portfolio Management – Working on multi-tier, multi-segment categories to accelerate growth across different consumer groups.</li><li>Distributor Management – Working with lot of distributors across the markets from business planning to marketing and sales strategies to in-store, below-the-line and above-the-line executions. Trained distributors on sell-out analysis to uncover growth gaps and opportunities.</li><li>Consumer-centric Category-Country Strategy – Designed and introduced the consumer insight-based growth strategy by category-country combination to unlock category and market growth, which was previously non-existent in the business.</li><li>Regional Campaign Design and Execution –Working on ideation, regional design and local adaptation and execution of campaigns that build on each category strategy.</li><li>Supply Chain Management – Initiated the full supply chain tracking system for Markets from ordering to shipping to systematize issue escalation and resolution (late ordering, delays, shelf-life issues, customer complaints) more actionable.</li><li>Forecasting and Demand Planning – Leads the demand planning process with the distributors starting with sell-out analysis and campaign planning to sell-in forecasting and shipment planning. Feeds this data to regional demand planning to ensure stock availability from Export Affiliates.</li><li>Create an inspiring team environment with an open communication culture.</li><li>Empowering team members with skills to improve their confidence, product knowledge, and communication skills</li></ul> Requirement:<ul><li>Education Background: Business Administration Degree</li><li>Education Level: Bachelor’s Degree minimum</li><li>Working Experience: At least 5 years of experience in Sales/ Marketing/ Business Development</li><li>Technical Skills: Proven progression in a product development</li></ul> Other Specific Requirements:<ul><li>Strong strategic and execution of sales</li><li>Excellent, proven communication, and influencing</li><li>Looking for having into Vietnam market</li></ul> Personality/ Attitude: <ul><li>Proactive, assertive, persistent, and empowering people</li><li>Able to work independently</li></ul>

Responsibilities: Distributor Management <ul><li>Spearhead the implementation of DPEX best practices across SSEA markets, ensuring alignment with regional and global standards.</li><li>Develop and institutionalize standardized processes for distributor management, encompassing:</li><li>Comprehensive guidelines for distributor scouting and selection, driven by in-depth capability assessments.</li><li>Strategic negotiation, seamless onboarding, and robust performance management processes, including termination protocols when necessary.</li><li>Development and execution of Joint Business Plans (JBP) to drive mutual growth and accountability alongside country managers.</li><li>Designing performance review frameworks, motivation and engagement strategies, and standardized routines to optimize collaboration between Country Managers (CMs) and</li><li>distributors, as well as T2T (top-to-top) engagements between Managing Directors and distributors.</li></ul> Ownership of Distribution Performance: <ul><li>Lead the regional drive to enhance distribution performance, working in close partnership with the Head of Commercial Strategy &amp; CMs to ensure delivery against commercial</li><li>objectives and long-term market growth plans.</li><li>Monitor and analyze market dynamics to ensure consistent execution of the distribution strategy.</li></ul> Driving Key GTM Initiatives: <ul><li>Define and prioritize transformative Go-to-Market (GTM) projects to address critical market opportunities and challenges.</li><li>Oversee the development of inner-country segmentation strategies to unlock growth potential in key markets, ensuring tailored approaches that resonate with local market</li><li>conditions while maintaining regional consistency.</li><li>Leading the implementation of distributor management best practices across SSEA markets, including the development of standardized processes for distributor selection, onboarding, and performance management.</li><li>Driving distribution performance, ensuring alignment with commercial goals, and prioritizing key Go-to-Market initiatives to unlock growth opportunities while maintaining regional consistency.</li></ul> Requirements: Education Background: <ul><li>Bachelors (MBA Preferred)</li></ul>&nbsp;Working Experience: <ul><li>3-5 Years of Corporate Sales and Project Management</li></ul>

Responsibilities: <ul><li>Analyse the technical complaints of the vehicle in the field visits.</li><li>Rectify defects in vehicles / overhaul aggregates.</li><li>Maintain and handle internet-based warranty.</li><li>Ensure implementation of service processes at channel partners.</li><li>Joint Investigation along with vendors.</li><li>Development of secondary channel.</li><li>Feedback on companies as well as competitors’ products.</li><li>Training of service managers.</li><li>Work out special service support for strategic customers with channel partners.</li><li>Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.</li><li>Secondary network for spare parts sales.</li><li>Guide channel partners for manpower/facilities/equipment optimisation.</li><li>Ensure profitability of workshops of channel partners.</li><li>MIS on service.</li><li>Spare parts inventory management.</li><li>Manging service guarantee at the dealership.</li><li>Monthly visit to ASC and monitor his performance along with ASC coordinator.</li><li>Service camps on monthly basics.</li><li>Monthly visits to customer and update M Response data</li></ul> Requirements: <ul><li>Technical knowledge of BS6 Products</li><li>Exp. in Commercial Vehicle Segment</li><li>Exp. in Dealership Management/Field Service Management</li></ul>

Responsibilities: <ul><li>Responsible for Sales Volumes and Market Share of Light Commercial vehicles through local dealers in respective territory.</li><li>To identify and engage with strategic customers / Fleet owners.</li><li>To conduct activities of this segment customers like transporters, influencers and to materialize deals by working out group deals.</li><li>To map sub territories segment wise, application wise and working on conversion plan.</li><li>Should be able to do sales forecasting for existing range of models / products.</li><li>To guide channel partners to develop secondary sales network.</li><li>To act as an interface between the Product development / PMG team and the end customers.</li><li>To gauge and give inputs regarding the customer expectations through timely reports to product development / PMG team.</li><li>To know competitors activities, new product plans and prepare strategy to counter the same.</li><li>To train, motivate and develop the channel partners and their sales team.</li><li>To develop the market through host of BTL activities most suited for that market and segment</li></ul> Requirements: <ul><li>Education – BE/MBA&nbsp;</li></ul> Skills: <ul><li>Sales Planning</li><li>Manpower Management&nbsp;</li><li>Product Knowledge &amp; Application&nbsp;</li></ul>

Responsibilities: <ul><li>Responsible for Sales Volumes and Market Share of Heavy Commercial vehicles through local dealers in respective territory.</li><li>To identify and engage with strategic customers / Fleet owners.</li><li>To conduct activities of this segment customers like transporters, influencers and to materialize deals by working out group deals.</li><li>To map sub territories segment wise, application wise and working on conversion plan.</li><li>Should be able to do sales forecasting for existing range of models / products.</li><li>To guide channel partners to develop secondary sales network.</li><li>To act as an interface between the Product development / PMG team and the end customers.</li><li>To gauge and give inputs regarding the customer expectations through timely reports to product development / PMG team.</li><li>To know competitors’ activities, new product plans and prepare strategy to counter the same.</li><li>To train, motivate and develop the channel partners and their sales team.</li><li>To develop the market through host of BTL activities most suited for that market and segment</li></ul> Requirements: <ul><li>Education Qualification: MBA; Bachelor of Engineering</li><li>General Experience:&nbsp;3-12 Years of experience</li></ul> Skills <ul><li>Channel Sales Management&nbsp;</li><li>1st Pref Heavy Commercial Vehicle only</li><li>2nd Pref CE Industry – Haulage &amp; Tipper, also HCV segment</li><li>Channel Manpower Management – Dealer&nbsp;</li><li>Financial Management</li><li>Sales Planning</li><li>Capability Building</li><li>Consumer Focus</li><li>Market Intelligence</li><li>Territory Coverage Optimization</li></ul>

Overview:&nbsp; <ul><li>You shall be a part of the Technical Support Center (based out in Pune, India).</li><li>The Technical Support Center is a team of highly responsive technology specialists whose #1 focus is to</li><li>support/resolve the customers for Presales and Post Sales Technical issues while delivering the best</li><li>possible customer experience.&nbsp;</li><li>You can measure your success through excellent financial results, growing</li><li>customer happiness metrics, industry recognition, on time resolution and employee happiness scores.</li><li>You shall be the first point of contact for customers and partners all over Americas, EMEA &amp; APAC.</li><li>Youll have insight on the detailed functionality of products and partner with all distributed</li><li>elements of the service chain.</li></ul> Responsibilities: <ul><li>You will be responsible for creating and driving support tickets within the required SLA parameters.</li><li>will depend on you to provide the highest standard of customer support for Switching, routing</li><li>,security , Wireless, Cables &amp; Connectivity.</li><li>Remotely provide Presales as well as Post sales support making sure the customer is satisfied with the level of service provided. Manage the tech support day-to-day operations to achieve qualitative and quantitative targets at team/staff level and to maintain overall quality standards.</li><li>You shall be responsible for achieving all metrics for the respective customer/partner, as defined by the management with particular focus on customer satisfaction. </li><li>Gather the required information necessary to best handle customer software and technical inquiries.</li><li>Resolving the issues through Phone, chat and ticketing tool - communication channels.&nbsp;</li><li>Collaborate with Technical Support team members to properly manage customer queries and escalate when appropriate.</li><li>Document solutions for knowledgebase.</li><li>Work to support customer technical issues encompassing hardware, software, and networking.&nbsp;</li><li>Create knowledge base articles on products.</li><li>Connect with wide range of people and teams to find these solutions such as Solution Consultants,Product Line Managers, and the various plants.</li><li>Provide technical service for products and solutions in India and deliver professionally and</li><li>disciplinarily.</li><li>Deliver end to end solution as per customer demand.</li><li>Assist customers with Support Requests and engaging with other Teams ensuring follow up on each request and solution is provided.</li><li>Continuous improvement of their professional certification level.</li></ul> Requirements : <ul><li>Bachelor’s degree in Telecom, Computer Science, Electrical Engineering/Electronics/ IT.</li><li>CCNA Certified. Hirschmann switches, router and security devices knowledge would be added</li><li>advantage.</li><li>Minimum 3-10 years working experience.</li><li>2~3 year’s implementation experience in Managed and unmanaged switches, Internet wireless LAN,</li><li>Industrial Security Systems, Embedded Ethernet modules, Fiber optic field bus repeaters, Secure</li><li>remote access, Network Management Software, Industrial Connectors, industrial network security</li><li>products for process control, SCADA manufacturing and automation sectors.</li><li>Experience in customer support, service or after sales in networking system will be added advantage.</li><li>Understanding of networking protocols.</li><li>Knowledge of transmission technology, OTN and Network Access control would be a plus.</li><li>Hands-on experience with monitoring, network diagnostic and network analytics tools/network</li><li>configuration experience with Cisco etc.</li><li>Ability to quickly learn new or unfamiliar technology and products using documentation and internetresources.</li><li>Basic Level of understanding of Routing and Switching, Basic Data networking, including DHCP, RSTP, VLAN, QoS, IGMP, network redundancy, IP routing protocols and standard VPN technology.</li><li>Industrial networking and IIoT/IoT digitalization knowledge would be added advantage.</li><li>Good English in reading and written, and good oral English is a must.</li><li>Ability to multitask in a fast-paced environment.</li></ul>

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80 inside sales Jobs found

Regional Solution Architect AMEA

Key Account Manager – DTC

Brand Manager (Vitamins & Nutraceuticals & Skiip)

Marketing Manager DTC

Sr. Business Development Manager (Vietnam Market)

Sales Process & GTM Manager

Customer Care Manager

Sales Manager – ILCV (Intermediate & Light Commercial Vehicle 10 to 18 tonner)

Sales Manager – HCV

Technical Support Engineer

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Skills

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80 inside sales Jobs found

Regional Solution Architect AMEA

Key Account Manager – DTC

Brand Manager (Vitamins & Nutraceuticals & Skiip)

Marketing Manager DTC

Sr. Business Development Manager (Vietnam Market)

Sales Process & GTM Manager

Customer Care Manager

Sales Manager – ILCV (Intermediate & Light Commercial Vehicle 10 to 18 tonner)

Sales Manager – HCV

Technical Support Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.