Area Major Project PMO Director, APAC, MEA

Technical Support Specialist

PVD Equipment Engineer

Staff Engineer – Devices

Responsibilities: Safety and Quality: <ul><li>Proactively drive safety and quality performance of the project portfolio within the scope of responsibility Customers.</li><li>Establish and promote service-minded culture and outside-in thinking in customer project management, and drive the adaptation of best practices related to customer journey and customer experience management</li><li>Capture and feed Voice of Customer throughout the customer project; especially related to how manages the project</li></ul> Project Management Governance : <ul><li>The MP PMO Director owns the MP Project Management Governance model and is responsible for its review, updating and deployment across the APM Area. </li><li>The model defines the responsibilities and accountabilities of both Area and Front Lines and, specifically includes:</li></ul> Project Audits: <ul><li>Risk and Opportunity (R&amp;O) Management analysis, from pre-tender through to the Project execution period</li><li>Tender reviews and sign-off</li><li>Project financial reviews</li><li>Project Steering Reviews</li><li>Project monitoring reviews, such as PCGs</li><li>Start-up meetings</li></ul> Program and project management: <ul><li>Measure, monitor and support project portfolio planning, forecasting and execution</li><li>Facilitate portfolio governance</li><li>Provide guidance in tender development and project planning, execution and governance</li><li>Optimize project management resources and their allocation across the portfolio</li><li>Support and coach project managers, perform project reviews</li><li>Ongoing review of Project Management tools and where required drive development and deployment</li></ul> Leadership and people development: <ul><li>Contribute to strategic planning and decision-making to develop and implement a strategy for MP Project Management that is aligned with the organization’s overall vision and its current and long-term business objectives.</li><li>Project management development across APM leading to internal / external certifications</li><li>Develop a pipeline of Senior Project Managers who can take on larger, more complex projects in differing FLs/countries.</li><li>Lead and develop the PMO team and project management professionals to achieve budget, safety, quality and customer satisfaction goals. Identify and address competence development needs for project managers, planners, project and order admins, and quantity surveyors&nbsp;</li><li>Contribute to Delivery Operations strategic planning and decision-making to drive project management capabilities in line with the overall vision and business objectives</li></ul> Delivery Operations management: <ul><li>Work with other Delivery Operations staff and teams to ensure correct and consistent use of project management policy, processes and tools, and appropriate resource allocation to support this</li></ul> Business performance: <ul><li>Measure and monitor project portfolio performance, identify improvement opportunities and drive actions to improve business performance</li><li>Set targets for and manage the performance of the PMO team</li><li>Establish PMO budget and monitor customer service, safety, quality and financial performance to optimize resources and prioritize investments</li><li>Provide input and feedback about changes needed the client Way</li></ul> Requirements: <ul><li>Minimum 15 years of related experience, with at least 3 years as a PMO Director or Project Director for large-scale projects.</li><li>Customer relationship management skills and experience</li><li>Customer project management and portfolio management skills and experience</li><li>Knowledge of construction industry contracts, business practices and their management</li><li>Financial, business and process management knowledge</li><li>Basic knowledge of installation methods and site management</li><li>Experience and are comfortable working in a matrix environment, ability to influence stakeholders, develop strong collaboration to move projects forward.&nbsp;</li><li>Experience in project management forecasting, cash flow management and understanding the risks and opportunities within projects.&nbsp;</li><li>Ability to coach and develop Project Managers / Director for countries within APM.</li><li>Knowledgeable and proficient in project management tools.&nbsp;</li></ul>

Brookfield Culture
Brookfield has a unique and dynamic culture.  We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader:  Entrepreneurial, Collaborative and Disciplined.  Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.
Job Description 
Technology Services (TS) is responsible for delivering all enterprise infrastructure, applications and related end user technology services across all Brookfield business groups, comprised of approximately 6,500 users. The Deskside Technician is the face of Technology Services, providing first-line support to end users. 
The Technical Support Specialist will report to the Team lead, Deskside.  In addition to incident logging, resolution, and ownership, the Deskside Technician will collaborate with team members and other Technology Services teams to maintain and improve the end user experience of all Brookfield users. 
The ideal candidate for this role will possess the following attributes.
•	Accountability – candidate has a sense of ownership when troubleshooting a problem and will see things through to completion.
•	Professionalism - candidate maintains composure and integrity while providing timely support to end users.  
•	Detail Oriented – candidate takes the time to listen and understand the issue and works with the appropriate teams to resolve. 

Responsibilities:
•	Provides exceptional deskside and remote support to Brookfield users.
•	Owns and follows up on IT support requests and problem tickets until user confirms resolution. 
•	Provides installation, configuration, maintenance and troubleshooting support of computer hardware, software, audio/visual, networks, printers, and computer peripherals.
•	Provides technical training to end users. 
•	Ensures past incidents and resolutions are documented appropriately according to knowledge management standards. 
•	Positively represents Brookfield Technology Services with professionalism in all interactions. 
•	Proactively follows up on IT service requests/IT problem tickets until customer confirms resolution.
•	Collaborates with other team members to provide efficient, full-service support. 
•	Participates in testing new desktop technologies and software. 
•	Technician must maintain professionalism, good attitude and appropriate behavior with all users and vendors.
•	Technician will provide customer technical education, and support high level technical problems.
•	Assists, encourages, and serves as a backup to other team members.
Technical Skills
Knowledge of the following:
•	ITIL Methodology
•	Proficient with the following technologies: 
o	Windows 10 & 11, 
o	Microsoft Office (O365)
o	Internet Browsers, 
o	Local Account Management, 
o	Installs and removals, Registry, Command line, Service management systems and System Management Tools,
o	MFA (Microsoft Authentication)
o	VPNs
•	Proficient with the following hardware:
o	Desktop / Laptop
o	iPad/iPhone, 
o	Android Phones/Devices 
o	Printers
o	Cisco Video Conferencing equipment, 
o	Teams phones
•	Knowledge of wide area networks (SDWAN), TCP/IP, and Server OS is desired.
Experience
•	5+ years of related experience
•	Bachelor’s degree in computer science, business computing, or a related field, or equivalent combination of education, certification, and experience.
•	Preferred experience with financial services, with front office support a plus
•	Experience in a related role requiring, timeliness, customer service, organization, prioritization, troubleshooting, and working independently to successfully install, configure, maintain, and support Windows and/or Mac desktop operating systems and software.
•	Strong and effective customer relationship management skills and process/practice experience
•	Experience working with third-party service provider service delivery execution and business governance.
•	Experience with ServiceNow ticketing system preferred, but not required.
•	Understands the importance and is vigilant with Cybersecurity matters.



Responsibilities:
•	Provides exceptional deskside and remote support to Brookfield users.
•	Owns and follows up on IT support requests and problem tickets until user confirms resolution. 
•	Provides installation, configuration, maintenance and troubleshooting support of computer hardware, software, audio/visual, networks, printers, and computer peripherals.
•	Provides technical training to end users. 
•	Ensures past incidents and resolutions are documented appropriately according to knowledge management standards. 
•	Positively represents Brookfield Technology Services with professionalism in all interactions. 
•	Proactively follows up on IT service requests/IT problem tickets until customer confirms resolution.
•	Collaborates with other team members to provide efficient, full-service support. 
•	Participates in testing new desktop technologies and software. 
•	Technician must maintain professionalism, good attitude and appropriate behavior with all users and vendors.
•	Technician will provide customer technical education, and support high level technical problems.
•	Assists, encourages, and serves as a backup to other team members.


Responsibilities: <ul><li>Perform equipment troubleshooting with systematic &amp; analytical mindset to minimize/eliminate downtime</li><li>Oversees decommissioning, movement, installation, upgrade, retrofit &amp; maintenance of manufacturing equipment</li><li>Monitors equipment uptime &amp; implement relevant improvement actions to improve equipment reliability &amp; solve chronic issues</li><li>Conduct training for line technicians to improve their technical competency and fan out critical knowledge relevant to achieve key departmental KPIs</li><li>Manage spare part cost &amp; availability</li><li>Collaborate with process engineers on yield related topics and implement relevant improvement/containment actions to prevent recurrence</li><li>Collaborate with external vendors on equipment troubleshooting, spare part availability/procurement &amp; equipment upgrade/retrofit</li><li>Participate or lead projects involving downtime reduction, cost saving, yield improvement or new material qualification.</li><li>Defines maintenance procedures &amp; upkeep documents related to the smooth running of manufacturing equipment</li><li>Coordinates equipment activities with inter and intra department personnel to ensure smooth execution</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field.</li><li>Hands on individual with experience in vacuum PVD equipments.&nbsp;</li><li>Dynamic team player who possesses good interpersonal skills</li><li>Strong passion &amp; drive to seek improvements to equipment &amp; process setup</li></ul>

Responsibilities: Design &amp; Development: <ul><li>Lead the design and development of drug combination products by understanding design space and managing critical design parameters.</li><li>Utilize SolidWorks and apply design for manufacturing (DFM) principles along with geometric dimensioning and tolerancing (GD&amp;T) to create sound engineering drawings.</li><li>Identify the best tools and approaches to effectively solve engineering problems.</li><li>Develop, optimize, and analyze designs using a combination of engineering principles, analytical methods, and experimental techniques.</li></ul> Technical Support &amp; Compliance: <ul><li>Support the evaluation and assessment of new technologies, intellectual property, products, and processes.</li><li>Provide support for existing products in terms of quality, manufacturing, and cost improvement.</li><li>Execute technical and cross-functional project work to ensure successful product development.</li><li>Develop and implement detailed test methods and write comprehensive technical reports based on design verification testing for design changes and product design activities.</li><li>Collaborate effectively with laboratory technicians and support staff.</li><li>Ensure compliance with quality policies, standard operating procedures, and regulatory requirements.</li></ul> Requirements: Regulatory &amp; Validation Expertise: <ul><li>Knowledge of Factory Acceptance Testing (FAT), Process Validation, and Installation Qualification/Operational Qualification/Performance Qualification (IQ/OQ/PQ).</li><li>Understanding of U.S. regulatory and quality requirements, including 21 CFR 820.3</li></ul> Experience: <ul><li>Minimum 8 years of engineering experience, with a preference for at least 5 years in product development.</li><li>Strong understanding of disciplined product development processes and quality requirements.</li><li>Experience in statistical tools, computer analysis, and engineering fundamentals for problem-solving.</li><li>Proficiency in SolidWorks is required.</li></ul> Skills &amp; Competencies: <ul><li>Strong interpersonal skills with the ability to collaborate effectively.</li><li>Excellent technical judgment and problem-solving abilities.</li><li>Demonstrated accountability for the successful completion of assigned tasks.</li></ul>

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4 installation Jobs found

Area Major Project PMO Director, APAC, MEA

Technical Support Specialist

PVD Equipment Engineer

Staff Engineer – Devices

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4 installation Jobs found

Area Major Project PMO Director, APAC, MEA

Technical Support Specialist

PVD Equipment Engineer

Staff Engineer – Devices

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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