Site Reliability Engineer (Observability)

Area Sales Manager

Product Designer, Salesforce Field Service Management

Director of Product Management

Chief Operations Office (COO), Ports & Terminals

Responsibilities: <ul><li>Deploy and manage Observability platforms and agents for ingesting metrics, logs, and traces from various sources.</li><li>Parse and organize logs to extract relevant fields and data for processing and filtering.</li><li>Assist developers in instrumenting application code to collect custom Application Performance Monitoring (APM) data.</li><li>Record, script, and manage synthetic monitors for testing purposes.</li><li>Capture user sessions and data for real user monitoring (RUM).</li><li>Set up alerts and notifications for proactive monitoring.</li><li>Generate dashboards, visualizations, and reports to provide actionable insights.</li><li>Participate in and support root cause analysis (RCA) and application/service profiling sessions.</li><li>Educate and assist teams in leveraging observability tools effectively.</li></ul> Requirements: <ul><li>Diploma or Degree in Computer Science, Information Technology, or related disciplines.</li><li>At least 2-5 years of experience working with modern observability platforms.</li><li>Familiarity with observability concepts and standards such as OpenTelemetry.</li><li>Experience with observability tools like the Elastic Stack for monitoring cloud infrastructure and application performance.</li><li>Knowledge of developing, instrumenting, and profiling applications to enhance performance and reliability.</li></ul>

Overview: <ul><li>Oversee sales operations across multiple assigned countries, catering to a diverse portfolio of accounts, ranging from small and medium enterprises to larger clients.</li><li>Expand the customer base through proactive prospecting and business development, with a primary focus on small and medium-sized accounts in Pharma &amp; Nutra segment.</li></ul> Responsibilities: Strategic Planning and Execution: <ul><li>Design and implement pricing strategies tailored to accounts and key customers.</li><li>Identify and prioritize market-focused products to drive value growth for the organization.</li><li>Develop a deep understanding of the needs and expectations of accounts and key customers.</li><li>Craft a Key Account Management strategy aligned with Packaging Materials overarching business objectives.</li></ul> Core Functional Responsibilities: <ul><li>Develop the annual budget in collaboration with sales leaders, ensuring achievement of targeted sales volume and value.</li><li>Plan and conduct proactive customer visits and meetings to deepen understanding of customer requirements and build strong relationships.</li><li>Provide timely techno-commercial information and clarifications to address customer inquiries.</li><li>Regularly update customers on new product offerings and enhancements in the product range.</li><li>Devise alternative solutions to address supply challenges for specific orders.</li><li>Identify and pursue potential business opportunities, converting them into sustained revenue streams.</li><li>Implement corrective and preventive actions to resolve and avoid customer complaints effectively.</li><li>Recommend pricing strategies tailored to customer needs, ensuring approval and seamless implementation.</li><li>Gather and analyze customer and competitor data, including pricing, credit terms, volumes, business share, and quality assessments.</li><li>Maintain the budgeted ASP (Average Selling Price) to achieve the overall contribution outlined in the budget.</li></ul> Internal Process: <ul><li>Develop detailed, customer-specific plans to achieve targeted price realization and contribution.</li><li>Ensure timely collection of payments from customers in alignment with agreed terms.</li><li>Coordinate with the Group Sales team to promote combo deals, fostering deeper customer relationships.</li><li>Work closely with internal stakeholders across Films &amp; Foils to ensure seamless fulfillment of customer requirements.</li></ul> Key Result Areas: <ul><li>Improvement in Share of wallet of all Accounts.</li><li>Achieve Budgeted Sales value, volume and ASP’s for the allotted markets</li><li>Achieve Budgeted business growth in New products in the allotted markets</li><li>Achieve Budgeted DSO’s for the allotted Accounts.</li><li>Customer retention rate</li><li>Net Promoter Score</li></ul> Key Interfaces: Internal Interfaces <ul><li>Sales &amp; Marketing</li><li>CEOs Office</li><li>Strategy</li><li>SCM</li><li>Operations</li><li>Quality</li><li>Development &amp; Technology</li><li>Finance</li><li>HR &amp; Admin&nbsp;&nbsp;&nbsp;</li></ul> External Interfaces: <ul><li>Customers</li><li>Agents/ Distributors</li><li>Corporate Marketing</li></ul> Requirements: Education: <ul><li>Bachelors Degree preferably in Business Administration, Marketing, Engineering or a related field.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Master’s Degree in Business Administration (MBA) with a specialization in Sales, Marketing, or Strategy would be deisred.</li><li>OR Relevant experience or certifications in Key Account Management, Sales Leadership, or Market Analysis (e.g., Certified Key Account Manager, Sales Management Certification).</li></ul> Experience: <ul><li>5–8 years of experience in Sales or Business Development, preferably in the packaging, manufacturing, pharmaceutical, or related B2B sectors. Familiarity with the markets, including regional business practices and customer preferences.</li><li>Experience in techno-commercial roles, with the ability to understand and communicate technical product specifications and benefits and demonstrated success in handling cross-border sales and navigating regulatory requirements in the assigned regions would be deisred.</li><li>Experience working with multi-cultural teams and customers across the assigned territories.</li></ul>

Responsibilities: <ul><li>Create personas and user stories to ensure the product addresses real-world needs.</li><li>Run tests with real users to validate design solutions and identify areas for improvement.</li><li>Collaborate with product managers, developers, and other stakeholders to align on business goals, technical constraints, and user needs.</li><li>Contribute to Salesforces design system to ensure consistency across the Field Service product suite.</li><li>Create user flows and wireframes that streamline field service operations, ensuring that both the service agents and dispatchers can work efficiently.</li></ul> Requirements: <ul><li>Salesforce Platform Experience: A strong understanding of Salesforce core features, data models, security settings, and integration capabilities is necessary.&nbsp;</li><li>Strong technical and functional proficiency in Salesforce administrative tasks</li><li>Data Standards &amp; Modelling: A good understanding of Salesforce data models is essential for success in this role.</li><li>Declarative Development: Proficiency with Salesforce declarative tools such as Process Builder, Flows, and Validation Rules is a strong asset.</li><li>Custom Development Knowledge: Familiarity with Salesforce development frameworks like Apex, Lightning Web Components (LWC), and Visualforce will provide an advantage.</li><li>Integration &amp; APIs: Experience with Salesforce integration methods (REST/SOAP APIs) and familiarity with middleware solutions is a plus.</li><li>Salesforce Field Service Expertise: This is a desirable skill but not mandatory. On-the-job learning will be supported.</li><li>Salesforce platform experience, administrative task, integration, API, Salesforce integration methods, Data model.</li><li>APEX &amp; LWC</li></ul>

Overview: <ul><li>will be responsible for building, leading, and managing a complex global high speed interconnect product portfolio, including developing the strategy and business plan, driving new product development, gaining cross functional alignment and driving the execution of the business plan.&nbsp;</li><li>This individual will also be responsible for managing a team of global product managers located around the globe.&nbsp;</li><li>will be a growth driven, commercially savvy executive who will own the key product strategies and execution for a growing global business.&nbsp;</li><li>The Director, Product Management is responsible for the long-term vision of the product families and will have responsibility for overall product strategy and business leadership, and meeting sales, profit, and other financial goals.&nbsp;&nbsp;</li><li>will manage all aspects of a global product line portfolio, from driving new product development to defining the go-to-market strategies and product roadmap in liaison with Sales and Marketing. </li><li>He/She must collaborate with Engineering and Operations to ensure that the strategy, development and manufacturing capability &amp; capacity are in place to achieve defined business targets at the right cost, schedule and quality. In addition, he/she will also be responsible for defining and leading growth through licensing and partnership opportunities.&nbsp;</li><li>will need to act with an entrepreneurial spirit and manage the portfolio with a GM mindset. This role requires strong strategic thinking and experience working across regions. Experience dealing with Cloud Service Providers and GPU companies is a major plus. The Director, Product Management will bring a culture of customer obsession and work cross functional to improve TE response times</li></ul> Responsibilities: <ul><li>Market Sensing &amp; Strategy Development</li><li>Articulate market and industry trends, demand drivers, customer needs, and competitive landscape</li><li>Conduct market segmentation exercises to develop market segment-specific strategies&nbsp;</li><li>Conduct and/or lead team in competitive analysis and benchmarking&nbsp;</li><li>Define segment-specific value propositions that beat the competition&nbsp;</li><li>Develop long term product roadmaps that align with business strategy&nbsp;</li><li>Design go-to-market strategy, inclusive of channel strategy and licensing partnerships&nbsp;</li><li>Work with R&amp;D and operations in the development of new products to meet current and future customer requirements&nbsp;</li><li>Manage product lifecycle Develop Business Plan&nbsp;</li><li>Define resource requirements necessary to execute the product roadmap&nbsp;</li><li>Work cross functionally to define sales, technology and operations strategies and goals, in line with financial goals&nbsp;</li><li>Build consensus on specific tasks Establish pricing policy&nbsp;</li><li>Develop the annual operating plan (sales and gross or standard margin)&nbsp;</li><li>Engage with customers to better understand their needs and ensure our product plans are aligned to their strategic priorities Execution – New Product Development &amp; Launch&nbsp;</li><li>Be the opportunity champion for new growth projects and/or assist team in opportunity assessment&nbsp;</li><li>Plan product launches, including the development of marketing and sales plans&nbsp;</li><li>Ensure team provides intelligent demand forecast inputs to S&amp;OP&nbsp;</li><li>Negotiate directly with customers on large program opportunities&nbsp;</li><li>Exercise thought leadership for the interconnect and cable ecosystem market&nbsp;</li><li>Provide inputs to Marcom for the development of collateral, including e-commerce Execution – Post Launch Product Management&nbsp;</li><li>Manage the P&amp;L (sales and gross or standard margin) for the assigned portfolio&nbsp;</li><li>Deliver sustained, profitable growth&nbsp;</li><li>Enable sales to promote product line via training and the development of collateral materials that help articulate the value proposition&nbsp;</li><li>Manage special price requests&nbsp;</li><li>Track progress to the business plan and facilitate resolution to gaps&nbsp;</li><li>Be the champion for resolution of product issues (e.g., quality, delivery, etc.) Talent Management&nbsp;</li><li>Manage, energize, and motivate a multi-cultural team of product managers located around the globe •</li><li>Build, coach and develop individuals and teams Key</li></ul> Requirements: <ul><li>The Director, Product Management will have a minimum of 5 years of product management experience with at least 10 years in B2B commercial roles.&nbsp;</li><li>He/She must have proven success leading strategic growth initiatives and product management engagements in engineering and manufacturing driven industries.&nbsp;</li><li>The successful candidate must possess proven strategic, analytical and implementation skills.&nbsp;</li><li>Understanding of Cloud/Datacenter hardware architectures&nbsp;</li><li>Experience with high speed interconnects a major plus – twinax cabling, near chip connectivity, high speed IO or similar products 4-year technical or business degree required&nbsp;</li><li>Advanced degree (MBA) and relevant P&amp;L management experience preferred&nbsp;</li><li>Ability to support travel of approximately 10-25% (both regional and global)&nbsp;</li><li>Strong business acumen with an ability to understand technically complex concepts&nbsp;</li><li>Experience negotiating high stakes and large dollar value contracts&nbsp;</li><li>Creative and innovative thinker able to provide input on the development of the product strategies and the relevant business plans with the ability to execute&nbsp;</li><li>Proven ability to multi-task and drive results in a dynamic, high paced environment</li><li>Strong interpersonal, planning, organization, and teamwork skills&nbsp;</li><li>Experienced leader with an ability to influence cross functional teams and to build strong relationships both internally and externally&nbsp;</li><li>Advanced presentation skills with the ability to effectively communicate complex concepts to foster understanding and acknowledgement of critical information both up and down the organization</li></ul>

The RoleLead Luanda Ports &amp; Terminals Operations. Control daily Container, GC/Bulk operations, Planning, and Safety; plan and monitor terminal capacity to ensure the necessary capacity based on business forecasts and to achieve the Companys profit, revenue, and operational goals.The position is responsible for overseeing daily port activities, ensuring efficient operations, compliance with safety standards, and alignment with business goals. This role includes strategic planning, capacity management, stakeholder engagement, and promoting a culture of safety and excellence in line with policies and Principles.&nbsp; Key Responsibilities• Implement, direct, and administer the general policies established; develop the Business Units annual and long-term (business) plans, and plan, develop, and approve specific policies, programs, procedures, and operational methods in line with the general policies.• Ensure there are adequate resources, skilled labour, and equipment to sufficiently support daily operations.• Plan, develop, and implement strategies to accommodate terminal capacity expansion to meet current and future organizational needs.• Take a leadership role in establishing performance indicators for all operational directorate functions and monitor performance against operational goals.• Conduct weekly meetings to report on terminal performance and other significant activities.• Maintain close contact with shipping companies, logistics firms, customs agents, transportation companies, customs authorities, port authorities, and other legal authorities to ensure their requirements are met.• Establish port operations according to plans, standards, and procedures consistent with global policies.• Establish and implement current and long-term goals, objectives, plans, and policies for port operations, technical activities, and expansion.• Provide input for effective strategies to operate the terminal at optimal levels within operational opportunities and constraints.• Be responsible for leading most of the main functions of the Port, maintaining and creating safe working conditions while ensuring and maintaining high productivity and economical operations.• Take a leadership role in selecting, negotiating, and finalizing agreements with suppliers and customers, and where appropriate, be responsible for executing and maintaining agreed service levels.• Provide a working strategy for the IT function and support and contribute to technological and systems development as applicable to improve cost efficiency, productivity, and customer service.• Ensure compliance with HSE (Health, Safety, and Environment) policies and procedures.&nbsp; OTHER• Act as an ambassador at all times when working; promoting and demonstrating positive behaviours in harmony with the companys Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following Code of Conduct and Ethics policies.• Perform other related duties as assigned.• Implement improvements in work methods, making the necessary recommendations and changes to achieve greater operational efficiency;• Operational Planning Minimum RequirementsQUALIFICATIONS• Relevant tertiary qualification EXPERIENCE• Minimum of 8-10 years relevant work experience, in a Ports &amp; terminals environment.• Fluent in Portuguese and English• Good computer skills at the user level;• Strong knowledge of port activities.• Organizational skills.• Ability to work under pressure.• Proactive and adaptive profile;• Commitment to confidentiality.&nbsp; SKILLS• Business acumen: The ability to understand financial and economic concepts and principles; to identify, create and/or exploit opportunities, and evaluate business growth and sustainability.• Client centricity: Invest in building relationships, understand client requirements and ensure high standards of quality outputs. Ensure continuous tracking of trends, market information and development to meet future client needs.• Improvement orientation: The ability to explore, identify, learn and implement new and creative ways to improve processes, value chain effectiveness, service delivery and cost optimisation.• Interpersonal effectiveness: Establish effective interpersonal relations with key stakeholders to enable functional integration. Establish a culture that values and embraces diversity and inclusiveness of people and ideas.• Personal courage: Provides constructive feedback in a manner that inspires accountability and self-redirection amongst colleagues and subordinates. Provides an environment for robust debate and open discussion amongst colleagues within a functional area.• Strategic orientation: Analyse and evaluate the commercial environment and business factors through systematic processes and incorporating these insights towards building a viable operational strategy at a multiple value chain level. Translates the enterprise strategy into targets &amp; operational plans for a multiple value chain function. Develops and implements solutions at a functional level to address actions emanating from insights, either to mitigate critical risk or capitalise on opportunity. Explains the strategic direction of the organisation to others.• Written and verbal communication, including technical writing skills and ability to effectively communicate complex concepts to clients and internal teams.• Time management: comfortable working under pressure with stringent deadlines and complex deliverables. Flexible hours to achieve deliverables (sometimes required to work in addition to/outside of normal business hours).• Plan, manage and be responsible for own time management according to tasks priorities with a high attention to detail.• Self-motivated and proactive.• Able to think logical and objectively with the ability to be innovative in approach and solution design / problem solving.• Exceptional analytical skills.

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5 intelligent agents Jobs found

Site Reliability Engineer (Observability)

Area Sales Manager

Product Designer, Salesforce Field Service Management

Director of Product Management

Chief Operations Office (COO), Ports & Terminals

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5 intelligent agents Jobs found

Site Reliability Engineer (Observability)

Area Sales Manager

Product Designer, Salesforce Field Service Management

Director of Product Management

Chief Operations Office (COO), Ports & Terminals

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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