Business Development Engineer & Solutions Architect

Assistant R&D Manager

Solution Consultant

Warehouse Supervisor/Manager

Project Manager

Cloud Solutions Architect

Application Support Lead (Retail & Wholesale)

Manager, Platform Engineer

Field Sales Executive (Business Development Manager)

Customer Service Associate

Responsibilities: Systems / Technical Interaction with the Customer (50%) <ul><li>Serve as the technical interface between the customer and the company, providing expert support, consulting, and technical advice.</li><li>Identify current and future customer needs using application knowledge, and recommend suitable solutions.</li><li>Engage in the early stages of customers’ design cycles to influence product/platform planning.</li><li>Support new product development by offering conceptual design and modeling.</li><li>Collaborate with sales and product management to prepare and present proposals, including product selection, design solutions, specifications, and project objectives.</li><li>Ensure on-time delivery of product samples, design support, and product verification to customers.</li></ul> Market Sensing &amp; Strategy Development (50%) <ul><li>Actively hunt for new business opportunities by aligning customer needs with the product and technology roadmap.</li><li>Develop a strong network of contacts within customer organizations to foster collaboration and build trust.</li><li>Analyze customer strategies, technology roadmaps, market trends, and competitors to identify and create innovative solutions.</li></ul> Requirements: Education: <ul><li>4-year technical or business degree required; advanced degree preferred.</li></ul> Experience: <ul><li>8+ years of experience spanning business, sales, and engineering functions.</li><li>Fiber optics product knowledge is essential.</li><li>Aerospace &amp; defense market knowledge preferred.</li><li>US ITAR clearance required (must meet eligibility criteria).</li><li>Demonstrated strong organizational skills and a commitment to business success.</li><li>Excellent communication and presentation skills with the ability to simplify complex concepts.</li><li>Highly result-oriented with a proactive and accountable work style.</li></ul>

Purpose of the role: <ul><li>Create new and improve existing foods and processes by applying technical, food science and culinary skills in cereals through complex formulas, processing procedures and specifications for new products, product enhancements, and cost reductions to meet project needs in a constantly evolving business environment.</li><li>Capable of working at a fast and agile pace on multiple projects simultaneously, whilst interacting successfully with internal and external stakeholders.</li></ul> Responsibilities: <ul><li>Key contributor within the experienced R&amp;D team supporting all development and commercialization aspects (including Food &amp; Packaging) of new product introductions, as well as productivity and quality improvements of existing products.</li><li>Develop experimental formulas, processing procedures, and specifications for raw ingredients, subassemblies, and finished products for simple new product, product improvement, and cost optimization by applying technical, food science and culinary skills and by interpreting consumer and customer needs and assembling input from cross-functional teams. Effective collaboration and communication cross functionally.</li><li>Evaluate ingredients and processing techniques to identify and commercialize product improvement and cost optimization opportunities.</li><li>Prepare prototype products to the design brief and present to the business through leading effective food reviews.</li><li>Design, plan and execute experiments for bench top, pilot plant and plant trials, gather and analyze data, document and report results, and make recommendations.</li><li>Ensure successful start-ups of new products, product improvements, cost reductions, and ingredient, formula, specification, or process changes from product concept development, formulation design, prototype development, cost calculation, specifications, quality assessment, legislation compliance checks and claim assessments.</li><li>Document all work according to guidelines and provide timely project reports to ensure good communication of project status, progress, issues and timeline.</li><li>Support labeling, nutritional, regulatory, quality and food safety efforts.</li><li>Create Nutritional Label Information.</li><li>Actively research for opportunities, trends, consumer insights and competitor landscape.</li><li>Develop and maintain understanding of local/regional regulations &amp; legal requirements and their standards. Develop claims and products at EU level, ensure approval for each launch country with regional Regulatory Affairs &amp; Legal functions.</li></ul> Requirements: Knowledge: <ul><li>Bachelor’s degree in food science, Food Engineering, Chemistry or related fields desirable.</li></ul> Experience: <ul><li>1-3 + years of industrial experience in the food industry.</li></ul> Skills and Abilities: <ul><li>Knowledge and experience with ingredient functionality, product design and formulation, and commercialization</li><li>Solid knowledge and understanding of food chemistry, food processing, and food functionality.</li><li>Strong technical and project management skills with results orientation</li><li>Excellent written and verbal communication skills; able to effectively communicate to all levels within the organization.</li><li>Professional working proficiency in English (Reading, Writing and Speaking).</li><li>Ability to collaborate cross-functionally, building strong relationships across R&amp;D, Marketing, Finance, Procurement, Quality, Manufacturing, Planning and External Stakeholders.</li><li>Ability to effectively influence others and get results through working with a diverse team, and to continuously challenge assumptions to seek innovative solutions.</li><li>Demonstrated ability to prioritize and manage complexity.</li><li>Executional excellence, personal leadership, time management, organization, and problem solving competencies.</li><li>Ability to be flexible and adaptable to move with a changing environment.</li><li>Ability to define problems, collect data, establish facts, draw valid conclusions, and offer solutions.</li><li>Ability to thrive in a face-moving, dynamic, team environment that encompasses end-to-end development (concept and exploration through manufacturing scale up, start up and process optimization).</li><li>Passion for food and the environment</li><li>Ability to work flexibly when required. Interstate and overseas travel may be required</li></ul>

Responsibilities: Strategic Advisory: <ul><li>Uncover C-level stakeholder objectives: Work closely with senior executives to understand their business goals and challenges, developing tailored solutions that align with their strategic priorities.</li><li>Develop compelling business cases: Craft business cases that highlight the value of proposed solutions, demonstrating clear ROI and impact on organizational performance.</li><li>Deliver thought leadership on industry trends: Provide valuable insights and thought leadership on emerging trends, challenges, and opportunities within the industry, positioning the company as a trusted advisor.</li><li>Build trust with decision-makers: Establish and nurture strong relationships with C-level executives, ensuring ongoing collaboration and mutual trust.</li></ul> Sales &amp; Pre-Sales: <ul><li>Assess client needs and respond to RFPs: Engage with clients to assess their needs, gather requirements, and effectively respond to RFPs with well-crafted solutions.</li><li>Deliver compelling product demonstrations: Conduct engaging and informative product demonstrations that clearly showcase the value of the solution to clients.</li><li>Identify growth opportunities in accounts: Continuously identify opportunities for expanding business within existing accounts, fostering long-term relationships and driving growth.</li><li>Contribute to pricing and contract strategy: Work closely with sales teams to develop pricing strategies and negotiate contracts that align with both client needs and company objectives.</li></ul> Communication &amp; Influence: <ul><li>Convey complex ideas through storytelling: Present complex technical concepts in a clear, compelling, and relatable manner, using storytelling to engage and inform stakeholders.</li><li>Rally teams around shared vision: Inspire and align cross-functional teams around a common vision, ensuring cohesive collaboration towards shared goals.</li><li>Navigate challenging conversations with senior stakeholders: Handle difficult conversations with senior executives, stakeholders, or clients with tact, empathy, and professionalism.</li><li>Tailor presentations for C-suite impact: Develop and deliver high-impact presentations tailored to the specific needs and expectations of C-suite executives.</li></ul> Technical Expertise: <ul><li>Craft innovative and scalable solutions: Design and propose innovative, scalable solutions that address client needs while aligning with industry best practices.</li><li>Conceptualize and communicate architectural blueprints: Create and communicate clear and actionable architectural blueprints that guide solution implementation and execution.</li><li>Develop phased implementation strategies: Develop comprehensive phased implementation strategies that ensure smooth deployment and alignment with client timelines.</li><li>Bridge the gap between technical and executive communication: Effectively translate technical details into language that resonates with business and executive stakeholders, ensuring clear communication across all levels.</li></ul> Project Leadership: <ul><li>Lead and drive teams through Agile/Waterfall lifecycles: Lead cross-functional teams in delivering projects using Agile or Waterfall methodologies, ensuring timely and successful completion.</li><li>Identify and mitigate project risks: Proactively identify potential risks and issues throughout the project lifecycle, developing and implementing effective mitigation strategies.</li><li>Drive consensus among diverse stakeholders: Facilitate consensus-building among diverse stakeholders, ensuring alignment and collaboration throughout the project.</li><li>Develop and implement change management strategies: Lead the development of change management strategies to ensure smooth transitions and successful adoption of new solutions within client organizations.</li></ul> Requirements: <ul><li>Proven experience as a Solution Consultant or similar role at a reputable consultancy or Big4 firm, focusing on Singapore government or large-scale commercial sector enterprises.</li><li>Strong understanding of sales, pre-sales, and client-facing activities.</li><li>Experience in strategic advisory and delivering thought leadership to senior executives.</li><li>Expertise in crafting technical solutions and bridging the gap between business and technical teams.</li><li>Proficiency in project management, with experience leading teams through both Agile and Waterfall methodologies.</li><li>Excellent communication and interpersonal skills, with the ability to present complex ideas to C-suite executives.</li><li>Ability to work independently and lead cross-functional teams in a globally distributed environment.</li><li>Strong problem-solving skills and a results-driven approach to client engagements.</li><li>Performed as the Solution Consultant Lead for deals larger than $5~$10 million.</li></ul>

Responsibilities: Distribution Operations <ul><li>Oversee all distribution operations for the warehouse, assuring timely accurate and cost-effective deliveries.</li><li>Direct cycle counting procedures to maintain accurate inventory.</li><li>Review all transportation billing for accuracy before sending to AP.</li><li>Execute contract customer shipments to ensure timely deliveries.</li><li>Maintain and administers all departmental policies, SOP’s and training.</li></ul> Compliance and Audit <ul><li>Ensure compliance with all safety and regulatory guidelines.</li><li>Maintain the warehouse, shipping/receiving areas and distribution center in audit ready condition including upholding a strict level of cleanliness.</li><li>Ensure that all documentation is up to date and easily accessible.</li><li>Maintain an on-going relationship with Supply Chain for inventory and shipments issues.</li><li>Must be current with all federal counterfeit drug regulations, E-pedigree state laws and ASN rules and regulations with the wholesalers.</li></ul> Cross-Functional Support <ul><li>Maintain training records for all colleagues in your organization and ensure 100% compliance to training guidelines.</li><li>Work with finance on a monthly basis to ensure all shipments and customer orders have been processed are resolved for months end.</li><li>Works closely with Quality and Regulatory on all related issues. anticipates in audits as needed.</li></ul> Requirements: Education &amp; Experience	 <ul><li>Minimal acceptable level of education, work experience and certifications required for the job</li><li>Minimum of a Bachelor’s Degree, preferably with a Business, Technical and /or Supply Chain focus.</li><li>Minimum of 8 years’ experience in Supply Chain Operations.</li><li>Project management experience preferred.</li><li>Experience with Six Sigma/Process excellence tools, training or certification.</li><li>Shipment of Hazardous Material transportation certification.</li><li>APIC’s certification preferred.</li><li>Knowledge Proficiency in a body of information required for the job e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li><li>Knowledge of US and international transportation and distribution practices.</li><li>Knowledge of Code of Federal regulations Title 21 part 210 and 211, and DEA rules and regulations for distribution/storage/manufacture of controlled substances is a must.</li><li>Must have working knowledge of serial shipping container code (SSCC).</li></ul> Skills &amp; Abilities: <ul><li>Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li><li>Strong communication, collaboration, and organizational skills.</li><li>Results oriented - identifies issues and drives the decision process.</li><li>Ability to effectively challenge assumptions/decisions and support the minority viewpoint when needed.</li><li>Influence management – ability to work cross-functionally at all levels.</li><li>Creative innovation skills, excellent influencing skills, and strong design and visualization capability.</li><li>Deals well with conflict – negotiator, mediator.</li><li>Collaborates with team members on plans (and holds team members accountable).</li><li>Good problem-solving skills, sound judgment.</li><li>Take decisive action and deliver tangible results in a fast-paced cross-functional organization and highly competitive industry.</li></ul> Physical Requirements: <ul><li>Physical &amp; mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.</li><li>Able to sit and stand for up to 8 hours.</li><li>Able to walk through production areas.</li><li>Able to lift up to 30 lbs.</li><li>Distribution Operations Oversee all distribution operations for the warehouse, assuring timely accurate and cost-effective deliveries.</li><li>Direct cycle counting procedures to maintain accurate inventory. Review all transportation billing for accuracy before sending to AP.</li><li>Execute contract customer shipments to ensure timely deliveries. Maintain and administers all departmental policies, SOP’s and training.</li><li>Compliance and Audit Ensure compliance with all safety and regulatory guidelines.</li><li>Maintain the warehouse, shipping/receiving areas and distribution center in audit ready condition including upholding a strict level of cleanliness.</li><li>Ensure that all documentation is up to date and easily accessible.</li><li>Maintain an on-going relationship with Supply Chain for inventory and shipments issues.</li><li>Must be current with all federal counterfeit drug regulations, E-pedigree state laws and ASN rules and regulations with the wholesalers.</li><li>Cross-Functional Support Maintain training records for all colleagues in your organization and ensure 100% compliance to training guidelines.</li><li>Work with finance on a monthly basis to ensure all shipments and customer orders have been processed are resolved for months end.</li><li>Works closely with Quality and Regulatory on all related issues. anticipates in audits as needed.</li></ul>

Responsibilities: <ul><li>Project Oversight: Lead and manage commercial transformation projects, ensuring alignment with overall business objectives. This includes developing detailed project plans, defining scope and deliverables, proactively identifying and mitigating potential roadblocks.</li><li>Communication &amp; Collaboration: Serve as a central point of contact for all project-related communications. Effectively communicate project updates, risks, and opportunities to stakeholders at all levels, including local and regional teams. Simplify complex information into clear and concise messaging for effective cascading.</li><li>Planning &amp; Execution: Develop and maintain comprehensive project plans with clearly defined milestones, timelines, and dependencies. Implement robust tracking mechanisms to monitor progress and ensure on-time delivery. Demonstrate initiative and ownership by driving projects forward and anticipating challenges. Ensure transparency and accountability throughout the project lifecycle.</li><li>Stakeholder Management: Build and maintain strong relationships with key stakeholders across internal local and regional teams. Effectively manage expectations and ensure alignment on project goals and deliverables. Facilitate collaboration and address competing priorities effectively.</li></ul> Requirements: <ul><li>Proven track record of successfully managing complex projects, ideally within a commercial or sales business planning environment.</li><li>Strong project management skills, including planning, scheduling, budgeting, risk management, and stakeholder management.</li><li>Excellent communication and interpersonal skills, with the ability to simplify complex information and present it clearly and concisely to diverse audiences.</li><li>Ability to thrive in a fast-paced, dynamic environment, adapt to changing priorities, and work autonomously and proactively.</li></ul>

Responsibilities: <ul><li>Act as a conduit between Global Architecture (Enterprise Architects) and the Engineering teams..</li><li>Work across/with Architects from different organizations.</li><li>Introduce/train teams with new technology.</li><li>Lead teams toward problem-resolution identifying, researching, &amp; coordinating with resources.</li><li>Evaluate new technologies and their applicability to the business.</li><li>Drive technical direction and architecture evolution via reviews and on-floor leadership.</li><li>Actively monitor the Business Unit system health and design and write proposals.</li><li>Proactively monitor new development to discover subsystems</li><li>Proactively research, monitor, learn, and assess industry/technology advancements</li><li>All other duties as assigned.</li></ul> Requirements: <ul><li>Strong understanding of programming languages, code, and database.</li><li>Expert-level knowledge in programming language(s); e.g., .Net, Java, HTML, Perl, C++, C#, PHP, etc.; or expert level in engineering discipline.</li><li>Expert in a plurality of the following technologies: Parallel and Distributed Processing Systems, Information Retrieval, Data Mining,&nbsp;NaturalLanguage Processing, Very Large Scale Databases, Declarative Languages, and High-Performance Computing.</li><li>Solid working knowledge in a plurality of the following areas: Network Design (LAN and WAN), Storage System Architectures,&nbsp;Service.</li><li>Oriented Architecture technologies, XML and XSLT, and Parallel Processing Architectures (such as SMP and NUMA).</li><li>Experience with a plurality of the following operating systems: Windows Server, UNIX (Linux), and z/OS.</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.</li><li>Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.</li></ul>

Responsibilities: <ul><li>Provide technical leadership in support of the organizations digital bank implementation.</li><li>Responsible for overall delivery of the mobile/internet banking platform or country implementation of a digital banking platform.</li><li>Provide management oversight to IT area leads, Chapter Leads and other senior IT professionals. Maintain strong collaboration and partnership with business and product teams.</li><li>Provide thought leadership and facilitate the sharing of knowledge between digital bank team and across other organizations teams to strengthen capabilities and the organizations ability to respond to business and customer needs. Drive strategies, technical roadmaps and implementation of digital bank portfolio.</li><li>Drive digital transformation – support and drive digital business and technology change through organisational, cultural, behavioural and process changes.</li><li>Champion change initiatives and provide guidance and support on the design, implementation and communication of each initiative.</li><li>Support the Team - Build up the right capabilities and people, equip them with the skills, tools, and standard approaches to deliver functional excellence, and ensure that they are deployed to value-creation opportunities — sometimes in long-term roles supporting the business, but more often to the small, independent squads.</li><li>Build Capabilities - Responsible for building a “capability” to support a value-creation line; shepherding people along their career paths; evaluating and promoting people; and building standard tools, methods, and ways of working in collaboration with the Chapters and the Platform/Tribe Coaches.</li><li>Manage By Empowering - The ITAL must manage external (vendors) and internal resources, must evaluate, promote, coach, and develop his or her people, but without traditional direct oversight. The ITAL is not involved in the day-to-day work of squads for “value creation standpoint” but has the responsibility to supervise the day-to-day (quality, velocity, productivity, resourcing, vendor management) in collaboration with team members and the Platform/Tribes/Squad business leads.</li></ul> Requirements: <ul><li>Bachelor’s degree/University degree in Computer Science, Engineering, or equivalent experience 9+ years technical and delivery experience, preferably in a banking or wholesales banking environment.</li><li>Experience in mixed development methodology development waterfall and Agile delivery</li><li>Strong organizational and leadership skills.</li><li>Ability to transform traditional development organisations into high performance squads.</li><li>Ability to nurture individual tribe leads / IT area leads into high performing rockstars.</li><li>In depth experience on 1 or more programming languages, such as Java, React.JS</li><li>Familiar with application hosting technologies, such as Apache, JBOSS, Weblogic.</li><li>Experienced in: o Various API design (RESTFUL, SOAP) and microservices architecture o Hybrid mobile solution. o Digital banking solution for SME/ corporate banking. o Developing web applications using Java/J2EE technologies o Configuration, deployment of enterprise applications with JBOSS o All the phases of Software Development Life Cycle from Analysis to Production support o Developing micro services and consuming RESTful web services.</li><li>Ensures technical execution, planning, advice, support, and mentoring of developers, architects and analysts</li><li>Strong knowledge on: o Web applications security, such as authentication &amp; authorisation, session management, data security and other best practice to protect web applications from vulnerabilities and threats o Identifying backend performance bottlenecks on both application &amp; integration layers, and performs relevant optimizations. o Design principles and design patterns. o All architecture layers.</li><li>Familiar with server-side Frameworks – Core-Java, Apache Camel, Maven, Spring framework, Spring Boot, Multi-threading, JDBC, JMS, Hibernate, JPA, JSON, Mockito, Swagger, OpenShift, Kubernetes.</li><li>Familiar with database technologies such as Oracle, MariaDB. Performing design and code review for other team members.</li></ul>

Responsibilities: <ul><li>The Manager, Platform Engineering job sets goals and objectives for the achievement of operational results for the team responsible for designing, developing and maintaining digital technology infrastructure to support information technology applications and services. This job oversees the delivery against project planning and prioritization, coordinates collaboration with cross functional teams, and allocates resources effectively and efficiently.</li><li>The job also leads the team to implement best in class industry standards to continuously improve the development process&nbsp;</li><li>PROJECT MANAGEMENT: Oversees the implementation and delivery of software projects, including resource allocation, to ensure they are completed on time and within scope.</li><li>TECHNICAL GUIDANCE: Leads the team to apply internal software deployment platform, continuous integration or continuous delivery pipeline and twelve factor development methodology to automate the deployment process, ensuring smooth and reliable releases.</li><li>QUALITY ASSURANCE: Leads rigorous testing, code reviews, and adherence to best in class industry standards to ensure the quality and performance of software applications.&nbsp;</li><li>PROCESS IMPROVEMENT: Suggests continuous improvement initiatives and leads the implementation of approved standards to improve software development and deployment processes and operational excellence, applying test driven development as needed.</li><li>COLLABORATION: Coordinates collaboration with product managers, designers and other cross functional teams to gather requirements, set priorities and deliver resolutions to meet business objectives.</li><li>DOCUMENTATION: Leads and reviews the creation and maintenance of comprehensive documentation for software applications, deployment processes and system configurations.</li><li>TECHNICAL SUPPORT: Leads technical support and troubleshooting for deployed applications for minimal downtime and fast resolution of issues.</li><li>STAKEHOLDER MANAGEMENT: Maintains partnership with key internal and external stakeholders, understanding their needs and enabling effective communication to assure project alignment and success.</li><li>TEAM MANAGEMENT: Manages team members to achieve the organizations goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture.</li></ul> Requirements: <ul><li>Minimum requirement of 4 years of relevant work experience.</li><li>Typically reflects 5 years or more of relevant experience.</li><li>Supervisor experience in software engineering.</li></ul>

The Role:The objective of the Field Sales Executive (Business Development) is to grow the company revenue, profitability and trading base through achieving a forwarding sales target on an area specific basis. The incumbent will administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic location in line with the SSA Commercial business strategy, financial objectives and company policies. Key Responsibilities:Customer Relationship Management&nbsp;&nbsp;• Maintain on-going relationships with new and potential customers and sales partners&nbsp;&nbsp;• Partner with relevant to coordinate customer requests and products/ services that are being promoted&nbsp;• Work jointly with operations, offices, partners and affiliates to grow the Freight and Forwarding base in Southern Africa&nbsp;• Establish appropriate internal relationships and communication with relevant functional areas to enhance customer satisfaction, improve service delivery and ensure customer retention.&nbsp;• Seek opportunities for increased and profitable sales on new and existing accounts&nbsp;• Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services. New Business (Business Development)&nbsp;• Administer field sales plans and processes to achieve sales objectives and revenue growth for a defined geographic region, product line or market segment&nbsp;• Explore opportunities to for increased and profitable sales on new and existing accounts&nbsp;• Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services&nbsp;• Lead and share sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business with the prospect&nbsp;• Responsible for the coordination of sales efforts for the geographic location, and provide information on competitors and suppliers to product management Target achievement (Agreed cost to company target)&nbsp;• The acquisition of new customers&nbsp;&nbsp;• Generation of quality leads&nbsp; Sales Calls&nbsp;• 8 customer engagements per week&nbsp;• Log customer engagements within MDS&nbsp; Data analysis and Reporting&nbsp;• Analyse and report on sales opportunities monthly to understand emerging trends within the market and industry.&nbsp;• Ensuring timeous communication to management on any potential changes within the customer’s business, industry and potential risk&nbsp;&nbsp;• Provide accurate monthly sales pack data to be used within ROSE calculation.&nbsp; MDS Quality&nbsp;• All client records should always be maintained with updated accurate customer details pertaining to:&nbsp;&nbsp;- Customer contact details&nbsp;&nbsp;- Contact name, email, current telephone number and job title&nbsp;&nbsp;- Opportunity naming conventions including correct verticals, sub verticals and revenue products.&nbsp;&nbsp;- Accurate Estimated closing dates&nbsp;&nbsp;&nbsp;- Accurate Client Revenue projections&nbsp;• Regularly correct issues or problems in existing systems and processes and make minor changes to achieve the enhancements in day-to-day activities.&nbsp; Minimum Requirements:• Excellent Communication and presentation skills.&nbsp;• Strong analytical skills.&nbsp;• Strong Networker.&nbsp;• Team player but also self-sufficient.&nbsp;• Minimum 5-8 years’ experience in International Freight Management.&nbsp;• Good understanding of Import/Export procedures and Incoterms.&nbsp;• Good client relationship management, communication and presentation skills.&nbsp;• Valid driver’s License and own vehicle.&nbsp;• Ability to present the company services and group in a professional manner&nbsp;• Willingness to acquire new skills and gain knowledge.&nbsp;• Work well under pressure, adhere to deadlines and be a self-starter.&nbsp;• Ability to work independently and be a team player simultaneously.&nbsp;• Must take ownership of the position, be dedicated and innovative.&nbsp;• Geographical and geopolitical knowledge, ability to interface and communicate with different cultures is essential.&nbsp;• Microsoft office – Excel, Word, Powerpoint and Outlook&nbsp;• Internet explorer&nbsp;• Matric&nbsp;• Diploma/Degree in Logistics or Marketing Management or similar degree/diploma/qualification (Freight Forwarding Industry).&nbsp;• Microsoft office – Excel, Word, PowerPoint, Outlook and Cargo-wise 1.&nbsp;

Responsibilities: <ul><li>Manage and process customer orders from initiation to delivery, ensuring accuracy and timeliness.</li><li>Coordinate with logistics providers to ensure efficient transportation and on-time delivery of goods.</li><li>Resolve order-related issues, including delays, discrepancies, and customer complaints, with a focus on customer satisfaction.</li><li>Collaborate with internal teams (e.g., sales, procurement, warehouse) to align on order priorities and address customer needs.</li><li>Monitor and manage inventory levels to support order fulfilment while minimizing disruptions.</li><li>Maintain and update order documentation in ERP systems and ensure compliance with company policies.</li><li>Analyse and report on order metrics and KPIs to identify areas for improvement in the process.</li></ul> Requirements: <ul><li>Proven experience in order management, logistics, transportation, or distribution roles.</li><li>Strong understanding of supply chain processes and customer service principles.</li><li>Proficiency in ERP systems (e.g., SAP, Oracle) and MS Office applications.</li><li>Excellent organizational and problem-solving skills, with keen attention to detail.</li><li>Ability to communicate effectively in English, both written and verbal.</li><li>A customer-centric mindset with the ability to manage multiple priorities in a fast-paced environment.</li><li>Experience in managing international orders and coordinating with global supply chains.</li><li>Knowledge of transportation regulations and customs procedures is a plus.</li><li>German B2 required.</li></ul>

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62 international organizations Jobs found

Business Development Engineer & Solutions Architect

Assistant R&D Manager

Solution Consultant

Warehouse Supervisor/Manager

Project Manager

Cloud Solutions Architect

Application Support Lead (Retail & Wholesale)

Manager, Platform Engineer

Field Sales Executive (Business Development Manager)

Customer Service Associate

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Skills

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62 international organizations Jobs found

Business Development Engineer & Solutions Architect

Assistant R&D Manager

Solution Consultant

Warehouse Supervisor/Manager

Project Manager

Cloud Solutions Architect

Application Support Lead (Retail & Wholesale)

Manager, Platform Engineer

Field Sales Executive (Business Development Manager)

Customer Service Associate

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.