Senior HR Business Partner

Senior Digital Marketing Analyst

Microbiology Technician

FVP  - KYC Operations - GWB

Commercial Reporting Analyst

Responsibilities: Strategic HR Execution:&nbsp; <ul><li>Implement HR strategies and programs aligned with global direction, translating business needs into actionable HR plans with measurable outcomes that support organizational objectives.</li><li>Organizational Design &amp; Workforce Planning: Support leaders in executing organizational structure changes, workforce planning and resource optimization using data and analytics to ensure the right talent capabilities meet current and future business needs.</li></ul> Global Talent Development:&nbsp; <ul><li>Operationalize talent programs including succession planning, leadership development and skills readiness initiatives to build leadership bench strength and functional capabilities across the global employee population.</li></ul> Culture &amp; Engagement Leadership:&nbsp; <ul><li>Execute initiatives that promote a culture of inclusion, accountability and performance while supporting change management and employee engagement efforts that resonate across diverse cultural contexts.</li></ul> Cultural Intelligence Application:&nbsp; <ul><li>Demonstrate cultural connectedness by understanding and effectively navigating diverse cultural norms, communication styles and work practices across the global employee population, adapting leadership approaches to foster inclusive collaboration and mutual respect.</li></ul> Strategic Leadership Coaching:&nbsp; <ul><li>Provide practical coaching to senior leaders to enhance team effectiveness, employee retention and leadership capability while building relationships of trust as a credible advisor.</li></ul> HR Program Integration:&nbsp; <ul><li>Collaborate with HR Centers of Excellence and Global People Services to ensure consistent and effective delivery of HR programs across regions, connecting stakeholder needs with centralized resources.</li><li>Employee Relations &amp; Global Compliance: Guide interpretation and application of HR policies, manage complex employee relations issues, and ensure compliance with U.S. and international labor laws across multiple jurisdictions.</li></ul> Inclusion &amp; Diversity Execution:&nbsp; <ul><li>Support implementation of global inclusion and diversity initiatives by fostering inclusive practices, promoting diverse talent pipelines, and ensuring equitable access to development opportunities across culturally diverse teams.</li></ul> Onboarding &amp; Cultural Integration:&nbsp; <ul><li>Lead onboarding and cultural integration for new hires and leaders across diverse backgrounds, ensuring alignment with The Way while respecting cultural differences.</li></ul> Special Projects &amp; Transformation:&nbsp; <ul><li>Contribute to strategic HR initiatives such as mergers and acquisitions integration, continuous improvement programs, and operational transformation efforts.</li></ul> Requirements: <ul><li>Bachelors degree</li><li>8+ years of progressive HR experience, with 5+ years in a senior HRBP or HR leadership role supporting business units</li><li>3+ years of demonstrated experience supporting global business units, multinational teams, or diverse employee populations across multiple countries and cultural contexts</li></ul>

Role Description: <ul><li>The Senior Digital Marketing Analyst is responsible for elevating digital experience, improving website navigation &amp; content findability, and driving search performance (onsite search, SEO, GEO) for the DDN business.</li><li>This role focuses on continuous digital experience optimization—identifying customer journey insights, improving content discoverability, increasing engagement, and partnering across COE, product, sales, and engineering teams to ensure DDN delivers an excellent digital experience for target customers.</li><li>In addition, this analyst will also support execution of DDN’s Account-based Marketing and Account-based Experience strategies.</li><li>The ideal candidate brings experience in web experience management, SEO, website &amp; customer journey analytics, digital UX improvements (ABM experience is a plus)—with a strong bias for data driven decision making and cross functional collaboration</li></ul> Responsibilities: 1. Website &amp; Digital Experience Ownership <ul><li>Own and manage DDN pages on client website, ensuring content clarity, navigation ease, and improved user experience.</li><li>Lead Digital Experience Enhancement Programs for DDN, including strategic planning, execution and measurement.</li><li>Identify and implement enhancements across customer journeys to improve engagement, path to product, and conversion.</li><li>Partner with COE for overall client website enhancements</li></ul> 2. Search &amp; Findability&nbsp; <ul><li>Lead search optimization efforts (internal client website search + external SEO/GEO) to improve content discoverability and product visibility.</li><li>Conduct keyword research, search insights analysis, and content optimization to increase targeted traffic.</li><li>Partner with COE Search and Product Data teams to improve taxonomy, product data quality, and metadata.</li></ul> 3. Digital Insights &amp; Customer Journey Analytics&nbsp; <ul><li>Analyze digital behavior using Adobe/Google Analytics to identify friction points and recommend improvements.</li><li>Develop insights dashboards and regular reporting on engagement, conversions, and client website performance.</li><li>Drive data driven recommendations to influence content strategy, navigation design, and digital channel optimization.</li></ul> 4. Cross Functional Digital CX Programs&nbsp; <ul><li>Partner with Product, Engineering, Sales and COE to align and execute digital experience improvement programs.</li><li>Support ABM and campaign teams by ensuring landing pages, product pages, and navigational flows are optimized for target personas.</li></ul> 5. Promotion &amp; Engagement Support <ul><li>Support digital promotions, sample campaigns and pipeline generation programs through website/UI enhancements.</li><li>Monitor client performance regularly and proactively suggest tests or improvements (A/B testing, content structure, CTA updates).</li></ul> Requirements: Qualifications <ul><li>Bachelor’s degree or above in Digital, Marketing or related field.</li><li>8+ years of experience in digital experience/marketing (B2B preferred).</li><li>Hands‑on experience with:</li><li>Website CMS (AEM preferred)</li><li>Analytics platforms (Adobe Analytics, Google Analytics)</li><li>SEO/SEM tools (SEMrush, Google Ads, Search Console)</li><li>UX research, customer journey mapping</li><li>HTML code is a plus</li><li>Strong analytical mindset with ability to translate insights into concrete actions.</li><li>Excellent communication and collaboration skills with experience influencing cross‑functional stakeholders.</li><li>Self‑driven, detail‑oriented, and comfortable working in a matrixed and fast-paced global organization.&nbsp;</li></ul>

Responsibilities: <ul><li>Perform routine environmental monitoring (viable and non-viable) in classified cleanroom areas (Grade A/B/C/D), including surface and personnel monitoring. Manufacturing is performed inside isolators with surrounding grade C environment.</li><li>Collect and test samples from water systems (e.g., purified water, WFI), compressed gases, and other utilities per GMP and site procedures.</li><li>Support aseptic process simulations (media fills), including preparation, execution, and recovery/interpretation of microbiological data.</li><li>Perform microbiological tests such as bioburden, endotoxin (LAL), and sterility testing for raw materials, in-process samples, and finished products.</li><li>Prepare microbiological media, perform growth promotion testing, and maintain inventory of reagents and supplies.</li><li>Maintain laboratory notebooks, logs, and electronic systems in a compliant and organized manner, ensuring adherence to data integrity standards.</li><li>Support qualification and validation activities including cleanroom and utility qualifications, method validations, and EM qualification mapping.</li><li>Assist in investigations related to microbial excursions or deviations and contribute to the development and implementation of CAPAs.</li><li>Support microbiology lab startup activities including equipment qualification, SOP development, and execution of technical transfer protocols.</li><li>Follow all safety, quality, and regulatory policies, and maintain compliance with cGMP, USP, EU Annex 1, and other applicable guidelines.</li></ul> Requirements: Qualifications/Experience: <ul><li>Associate’s or bachelor’s degree in microbiology, Biology, Life Sciences, or a related field.</li><li>1–3 years of microbiology laboratory experience in a GMP-regulated pharmaceutical or biotechnology manufacturing environment.</li><li>Experience working in sterile environments or supporting aseptic processes preferred.</li><li>Familiarity with environmental monitoring equipment (e.g., particle counters, air samplers), microbiological techniques, and lab instrumentation.</li><li>Knowledge of cGMPs, data integrity principles, and microbiological standards (USP &lt;61&gt;, &lt;62&gt;, &lt;71&gt;, &lt;85&gt;, &lt;1116&gt;).</li></ul> Skills/Competencies: <ul><li>Strong attention to detail and commitment to data accuracy and integrity.</li><li>Ability to work independently while collaborating effectively within a team</li><li>Good time management and organizational skills to support multiple tasks and priorities.</li><li>Proficient in the use of Microsoft Office and basic laboratory software systems.</li><li>Willingness to work flexible shifts or weekends to support aseptic operations and testing schedules, as needed.</li><li>A proactive and patient-focused mindset with a strong sense of ownership and compliance.</li></ul>

Responsibilities: <ul><li>Support the Head AFC Ops (COE) in taking ownership, accountability, and execution in overall AML CDD strategic program for the Corporates &amp; Investment Banking segment.</li><li>Consistently review &amp; work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of&nbsp;</li><li>Group Compliance AML/CFT policies and framework</li><li>Revise and update local SOP and workflow processes for operational efficiency and effectiveness</li><li>Provide timely management reporting and conduct AFC related training to the team</li><li>Highlight of potential concerns / risks and proactively share best risk management practices.</li><li>Ensure agreed SLAs supported by the teams are met</li><li>Responsible for checking and signing off complex and high-risk customers due diligence profiles for all jurisdictions</li><li>Work with Head AFC Ops (COE) and Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favourable review outcomes</li><li>Oversight and management of the KYC teams performing CDD fulfillments to meet with&nbsp;</li><li>Bank and Regulatory requirements pertaining to the customer’s life cycle with the Bank.</li><li>Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics</li><li>Provide oversight to ensure alignment of bank management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops</li><li>Manage business efficiency of Overseas Branch Entities via centralization platform by ensuring relevant policies and standards are continuously reviewed and updated to reflect relevant changes and best practice</li><li>Swift KYC Registry maintenance of Bank’s counterparties through the uploading of Bank’s information and responding to RFIs from counterparty Banks’</li><li>Support Group AFC Ops in FACTCA and CRS reporting matters</li></ul> Requirements: <ul><li>A strong track record in risk and regulatory matters pertaining to Know Your Customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately, with a clear thought process, rather than a tick box exercise.</li><li>At least 10 years of relevant experience in KYC / CDD.</li><li>Experienced in analyzing and quantifying complex strategic issues tied to AML CDD / transactions / activities surveillance.</li><li>To demonstrate relevant experience in the management of people and relationships via supervisory experiences and proven leadership ability. Including the skills to develop, coach and grow teams</li><li>Able to advise senior stakeholders with great skill and a level of confidence, knowledge and stature to provide advice in the handling of customers’ due diligence requirements</li><li>Strong at influencing thinking and behaviors that align with the Bank’s commitment to financial crimes, with the highest level of integrity and the ability to balance commercial objectives with the exercise of independent and prudent judgement</li><li>Certification as an AML specialist (e.g., CAMS / Diploma in AML) with a recognized institution will be an advantage</li></ul>

Responsibilities:Support on tracking and reports to communicate the progress of the business against critical KPI / KSI targets. Support Commercial and Project teams to implement performance management (KPI setting, monitoring & follow-through), to evaluate key route-to-market projects & omnichannel activities, to achieve work excellence and efficiency.Co-work with Finance Business Planning & Operations Teams on business forecast and industry outlook, prepare and provide accurate volume projection (OB/RF Targets) based on the agreed strategies and anticipated competitive actions. Manage, forecast and minimize loss or damages of stock with detailed analysis and supporting.Develop and support the delivery of assigned plans and presentations (including Strategy Review and Commercial Plan) in conjunction with relevant stakeholders. Apply market intelligence and data including but not limited to business environment, pricing analysis, consumer trends, portfolio opportunities, and internal data, to provide insights/ recommendations to collect value and increase opportunities.Develop systems and reports (including Power BI) that provide relevant information to the business. Maintain data models, reporting systems, data automation, and dashboards. Coordinate the design and delivery of reports and insights that analyze business functions and key performance metrics. Provide end-user support to ensure full utilization of technology (systems, tools, reports) available.Co-work with Finance Business Partner on the planning and tracking of Commercial budgets, ensuring efficient and effective use of available resources. Constantly analyze and identify key issues or opportunities and propose the budget required to optimize commercial results.Requirements:Bachelor degree in Business Management/Commerce/Finance/Accounting or equivalent field.6 years+ of working experience in Commercial (Sales and Marketing) and Business Analytics or Finance Analyst/Planning.Exposure to a wide range of business issues and ability to collaborate with individuals at all levels within an organization.Experience in finance planning and the development of finance modelling is highly desirable.Possesses strong business acumen and understanding in finance, demonstrating a keen understanding of business operations, consumer insights, and analytics.Proficient in data management, interpretation, visualization, and the ability to provide narrative insights.Proficient in written and spoken English and Chinese

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Senior HR Business Partner

Senior Digital Marketing Analyst

Microbiology Technician

FVP - KYC Operations - GWB

Commercial Reporting Analyst

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Senior HR Business Partner

Senior Digital Marketing Analyst

Microbiology Technician

FVP - KYC Operations - GWB

Commercial Reporting Analyst

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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