HR Transaction Delivery Supervisor

Lead Quality Specialist - Investigator

Embedded Manager - Sensors

Responsibilities:&nbsp; <ul><li>Manage day-to-day transactional operations within the GBS center, ensuring timely and accurate transaction processing.</li><li>Lead a team of transactional specialists across regions, providing training, guidance, and performance evaluations.</li><li>Develop and implement standardized policies and procedures for transactional processes across the organization.</li><li>Collaborate with other departments to ensure transactional services meet their needs and expectations.</li><li>Monitor processes for compliance with internal controls, accounting standards, and regulatory requirements.</li><li>Drive continuous improvement initiatives to enhance the efficiency and quality of transactional services.</li><li>Manage the resolution of transactional issues and escalations, ensuring customer satisfaction and service excellence.</li><li>Analyze transactional data to identify trends, improvement areas, and cost-saving opportunities.</li><li>Prepare and present reports on transactional operations, including performance metrics and service level agreements (SLAs).</li><li>Work closely with the IT department to optimize transactional systems and ensure integration with other business systems.</li><li>Oversee the transition of transactional services to the shared services center, including change management and stakeholder communication.</li><li>Manage the transactional services budget to ensure cost-effective service delivery.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field. </li><li>A masters degree or relevant certification (e.g., CPA, CMA) is preferred.</li><li>A minimum of 8 years of total experience and 6 years of relevant experience in transactional services or operations management, preferably within a shared services environment</li><li>Proven leadership and team management skills, with the ability to develop and motivate a high-performing team to Lead the regional Transaction Delivery teams</li><li>Strong understanding of financial processes and systems, including ERP and transactional management software</li><li>Excellent analytical and problem-solving abilities, with a focus on attention to detail and accuracy</li><li>Effective communication and interpersonal skills, with the ability to interact with stakeholders at all levels</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Knowledge of industry best practices and continuous improvement methodologies</li><li>Experience with process automation and digital transformation initiatives</li><li>Ability to manage multiple priorities in a dynamic and fast-paced environment</li><li>Experienced in budgeting and monitor financial performance versus budget</li><li>Ensure contact management and transaction delivery processes are aligned with corporate policies, procedures and internal controls</li></ul> Preferred: <ul><li>Excellent communication skill with abilities related to the effective exchange of information and ideas</li><li>Ability to handle more than one task at the same time in an efficient manner</li><li>Ability to be ethical and conduct activities with moral principles</li><li>Effectively collaborate with group to achieve a common goal or to complete a task in the most effective and efficient way</li><li>Seek out new information, experiences, and knowledge</li><li>Ability to learn, understand, and integrate new technologies into work that leads to increased efficiency, productivity, and the ability to stay competitive in various fields</li></ul> Technical Skills and Knowledge: <ul><li>Proficiency with Microsoft Office Suite</li></ul>

Role Description: <ul><li>The Lead Quality Specialist - Investigator serves as the primary investigator for Out of Specification (OOS), Out of Trend (OOT), Non-Official Events (NOE), and other laboratory investigations within the Quality Control (QC) department.</li><li>This role is responsible for initiating, conducting, and closing laboratory investigations while collaborating with cross-functional teams to ensure accurate root cause analyses, effective Corrective and Preventive Actions (CAPAs), and adherence to compliance requirements.</li><li>Frequent interaction with QC, QA, Manufacturing, and other departments is essential to achieve timely investigation closure and process improvements.</li></ul> Scope of Authority <ul><li>Provides investigative and compliance support to the QC laboratory, with a focus on maintaining quality standards and supporting cross-departmental collaboration.</li></ul> Responsibilities; 1. Initiation, Execution, and Closure of QC Lab Investigations (60%) <ul><li>Initiate and conduct OOS, OOT, and NOE investigations in alignment with procedural timelines.</li><li>Provide support and guidance to QC teams during execution, writing, and closure of investigations.</li><li>Conduct interviews with QC personnel to gather information and complete investigation reports in Trackwise.</li><li>Utilize laboratory software for root cause and impact analyses.</li><li>Conduct quality walkthroughs in the QC laboratory to identify and address compliance issues.</li><li>Regularly communicate with departmental leaders to provide updates on investigation progress and documentation needs.</li></ul> 2. Corrective and Preventive Actions (CAPAs) (30%) <ul><li>Collaborate with cross-functional teams to identify, implement, and monitor CAPAs within QC laboratories.</li><li>Assist with training, procedure updates, and monograph revisions based on investigation outcomes.</li><li>Provide recommendations for process improvements to support continuous improvement initiatives.</li></ul> 3. Compliance (10%) <ul><li>Identify compliance risks, propose remediation strategies, and lead the implementation of solutions.</li><li>Provide compliance expertise, training, and support to QC and other impacted departments.</li></ul> Requirements: Education &amp; Experience <ul><li>Bachelor’s degree in Chemistry, Biology, or Pharmaceutical Sciences.</li><li>Minimum of 4 years of experience in a pharmaceutical manufacturing environment.</li></ul> Knowledge <ul><li>Proficiency in HPLC, GC, and related chromatography methods and equipment.</li><li>Working knowledge of Chromatographic Data Systems (e.g., Empower preferred) and applications such as Trackwise.</li><li>Comprehensive understanding of QC lab testing and data integrity principles.</li><li>Familiarity with regulatory requirements, including 21-CFR-210, 21-CFR-211, ICH Guidelines, and Compendia standards (USP, EP, JP, etc.).</li></ul> Skills &amp; Abilities <ul><li>Strong technical writing and documentation skills.</li><li>Problem-solving and decision-making expertise.</li><li>Excellent communication skills with peers, chemists, and senior management.</li><li>Critical thinking and root cause analysis proficiency.</li><li>Customer and stakeholder focus, with a strong commitment to quality and integrity.</li><li>Physical &amp; Mental Requirements</li><li>Ability to sit, stand, walk, and use a computer for extended periods.</li><li>Exposure to moderate noise levels and various chemicals in an FDA- and DEA-regulated environment.</li><li>Ability to wear personal protective equipment (e.g., gloves, respirators).</li><li>Specific vision requirements include close vision and color vision.</li></ul>

About role <ul><li>As a Manager, Embedded Software Engineering, you will be responsible for managing Platform developments requiring software development (embedded software, firmware) for the sensor products to grow the sensors portfolio serving the Industrial &amp; Medical markets.&nbsp;</li><li>This leader will build and lead a high-performing team of engineers that will engage with Global and Regional Engineering Teams in various Centers of Expertise all around the world.</li><li>The Manager, Embedded Software Engineering will engage and work with internal cross-functional engineering teams across the globe as well collaborate with internal and external technical partners of engineering teams/NPI teams. He/She will need to be comfortable, experienced, and adept working across time zones, geographical and organizational boundaries as well as ambiguity.</li><li>The Manager, Embedded Software Engineering will leverage a structured and systematic approach, applying best practices and Lean Product Development principles such as Front Loading, Risk Detection &amp; Countermeasures and Set Based Concurrent Engineering … all to ensure programs meet technical, performance &amp; product cost requirements, are completed on time and within the project budget.</li><li>The ideal candidate would be a highly experienced leader with vast experience developing and successfully delivering software in the industrial or medical markets, former Senior Design Engineer/Technologist, or a Senior Software Architect.&nbsp;</li><li>Also having experience of design for functional safety applications in Lean Product Development and DFSS frameworks, he/she can be proficient in IEC 61508 Functional Safety Standards. The Manager, Embedded Software Engineering, will bring know-how in CI/CD and highly efficient/automized agile developing processes&nbsp;</li></ul> Responsibilities: <ul><li>Leading IMS Sensor software development team, mainly working on software architecture, System and Software Design, Software development, CI/CD and Testing. Analyzing and elicit stakeholder (internal/external) requirements to generate software requirement.</li><li>Leading all aspects of the software development life cycle:</li><li>Requirements capture</li><li>Feasibility study and architecture definition</li><li>Software design and implementation</li><li>Integration and unit/validation testing</li><li>Ensure the link between the SW architecture and the SW development</li><li>&nbsp;Facilitate collaboration with international development teams</li><li>Leader of the software project team to develop new products/processes using DFSS tools &amp; techniques and software metrics</li><li>He/She will have to perform architecture and requirement review, challenging their consistency, maturing change request, and analyzing their risks and impacts</li><li>Work with hardware and project team to propose the hardware / software roadmap for the future, enabling SIL and cost reduction. He/She will also work with test/qualification team to ensure all the defined software is well tracked and validated.</li><li>Work closely with software project management, product line engineering and quality teams.</li><li>Perform firmware safety-oriented analysis (IEC 61508)</li><li>Leverage structured new product development process and participate to stage gate frameworks</li><li>Anticipate and alleviate bottlenecks, identify and mitigate risks, provide escalation management, anticipate and make tradeoffs and be responsible to ensure every aspect of the project is properly and promptly executed.</li><li>Constantly assess what is working, what is not working, identify areas for improvement and consistently drive continuous improvement.</li><li>Continuous training of employees and drive the exchange of experience.</li><li>Provide training, coaching, and mentoring to team members creating a team mindset and culture that is aligned with our clients core values.</li></ul> Requirements: <ul><li>Above average engineering degree in Computer Science, Electrical/Electronics/ Communication Engineering or related</li><li>12+ years of technical experience in delivering embedded software</li><li>Experience leading product development teams, ideally in cross-functional, multi-site environments and drive results in projects with multiple dependencies and constraints Excellent knowledge of Software Development Life Cycle (SDLC) and hands on experience in C/C++ programming and modern agile SW toolsets</li><li>Experience in Microcontroller based system development (using ARM based microcontrollers)</li><li>Experience in wireless protocols LoRaWAN or LPWAN, MQTT, ZigBee, Bluetooth 5.1 supporting BLE protocol and IoT infrastructure</li><li>Expertise in secured bootloader</li><li>Expertise in UML / SYSML using Enterprise Architect or MathWorks System Composer</li><li>Expertise in SW-DFMEA</li><li>Experience with secure and safe coding standards for C/C++ (CERT SEI / MISRA C, etc.)</li><li>Good knowledge of Key Peripherals: ADC, GPIO, SPI, I2C, UART, etc.</li><li>Good experience in application lifecycle management as CodeBeamer</li><li>Good experience in configuration management (Git / Gitlab)</li><li>Good experience in continuous integration and continuous testing</li><li>Good experience in Vectors tools: CANoe / CANalyser</li><li>HW skills: Able to read HW schematics</li><li>Good knowledge on Software / Hardware debugging tools, Oscilloscopes, JTAG, Logic Analyzers</li></ul>&nbsp;Qualification: <ul><li>Functional Safety (SIL) Knowledge and Expertise</li><li>Experience in sensor technology</li><li>DFSS certification</li><li>LEAN development experiences</li><li>Power Management knowledge</li><li>Unified Diagnostic Services (UDS) knowledge</li><li>Python coding knowledge</li></ul>&nbsp;Motivation/Culture Fit: <ul><li>Result driven</li><li>Problem solving</li><li>Clear and concise communication</li><li>Passion for technology and innovation</li><li>Cross-Team Collaboration</li></ul>

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HR Transaction Delivery Supervisor

Lead Quality Specialist - Investigator

Embedded Manager - Sensors

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HR Transaction Delivery Supervisor

Lead Quality Specialist - Investigator

Embedded Manager - Sensors

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