Procurement Operations Manager

Country Head

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Head of Supply Chain & Storage

Talent Partner- Executive Search and Talent Pipelining

Strategic Sourcing Analyst

Talent Acquisition Partner

Account Manager North Region

Responsibilities: Primary Function : <ul><li>Lead the procurement function for Pringles plant at Bandar Enstek, Malaysia. Act as focal point between regional procurement and local plant team</li><li>Manage all local procurement activities, including ad hoc sourcing, negotiations and contracting for items not in scope for regional category manager, issue resolution, local supplier management, shipment expediting, materials claim management and etc.</li><li>Support the sourcing strategy of the regional and global procurement sourcing team.</li><li>Connect plant stakeholders with MSP (managed service provider) for IDM STP support (Source-to-PO)</li><li>Advocate the global procurement policies (GPP) and responsible to educate the BU requesters on the GPP policy and compliances</li><li>Work with BU stakeholders, Category Managers, Process and Systems Lead, Procurement Operations Lead to identify efficiency and cost reduction opportunities</li><li>Manage supplier relationship and performance</li></ul> Principal Duties &amp;&nbsp;Responsibilities : <ul><li>Deliver upon targets and KPIs set by snacks supply chain and regional procurement</li><li>Attend plant supply chain deployment meetings</li><li>Comply with GMP and continuously improve our Food Safety Programme</li><li>Participate in Regional Sourcing activities and ensure regional / local execution knowledge and strategic input</li><li>Lead the execution and implementation of procurement sourcing strategy</li><li>Leverage regional procurement team to drive values</li><li>Aid in local supplier searches</li><li>Manage interactions with key suppliers</li><li>Manage financial reporting of procurement function</li><li>Manage transactional coordinators and balances workload within the team</li><li>Ensure compliance with policies and procedures</li><li>Deliver policy and process trainings to key stakeholders</li><li>Work closely with key customers to communicate process</li><li>Use data from Process and Systems team to set targets and drive KPIs</li><li>Work with shared services to standardize and automate tactical activities over time</li><li>Suppliers KPIs and service quality and performance improvement plan</li></ul> Requirements: Professional : <ul><li>Undergraduate Degree Required and minimum of 7 years of related work experience within Procurement</li></ul> Technical/Functional: <ul><li>More of Procurement generalist than a specialist.</li><li>Knowledge of order to payment technologies (P2P, SAP) and other procurement digital tools.</li><li>Sound procurement skills (negotiation, supplier management).</li><li>General knowledge of the supplier market in associated country.</li><li>Comprehensive knowledge of purchasing and basic understanding of supply chain management.</li><li>Financial tracking and reporting skill.</li><li>Team player.</li><li>Passionate about process improvement.</li><li>Strong detail orientation.</li><li>Excels at continuous cost reduction/process improvement.</li><li>Excellent communication skills.</li><li>Strong stakeholder management skill.</li><li>Effective at cross-functional teamwork.</li><li>Computer literate with working knowledge of Microsoft Office including Word, Powerpoint and Excel.</li><li>Ability to navigate with ambiguity.</li><li>Ability to multi-task in a fast paced environment.</li><li>Ability to work independently and with a sense of urgency.</li><li>Comfortable with conflict.</li><li>Strong service oriented approach, with timely responsiveness.</li><li>Ability to engage and collaborate with team members and stakeholders from a distance.</li></ul>

Role Description: <ul><li>The Country Head is the most senior commercial executive and face of our petroleum business in Country.</li><li>This role serves as the primary growth driver and central leadership authority for business operations within the market.</li><li>This role is laser-focused on aggressively expanding market share, revenue, and profitability while providing inspirational leadership and strategic direction to all country-based teams.</li><li>The Country Head has direct line management responsibility for the sales organization and exercises influential leadership over all other functions to ensure cohesive execution of growth strategies and achievement of growth ambitions as articulated in Destination 2030 Strategy.</li></ul> Responsibilities: Growth Leadership and Market Expansion <ul><li>Develop and execute robust growth strategies to grow the Company’s market share and drive revenue growth.</li><li>Lead market penetration initiatives, identifying and capitalizing on new business opportunities, customer segments, and geographic expansion possibilities.</li><li>Set the Country’s growth targets for the team, drive relentless execution and high team performance in country.</li><li>Conduct competitive intelligence and market analysis to identify growth opportunities and competitive advantages.</li><li>Champion innovative go-to-market strategies, pricing optimization, and value proposition development.</li><li>Drive customer acquisition and retention strategies, focusing on high-value accounts and strategic partnerships.</li><li>Lead major deal negotiations and strategic customer relationships that positively impact business growth.</li><li>Represent the company at industry events, government forums, and key customer and regulator engagements to enhance market position.</li><li>Develop comprehensive country business plans that align with Energy BU strategies.</li><li>Identify and evaluate strategic partnerships, joint ventures, and acquisition opportunities.</li><li>Drive business development initiatives including new market entry strategies.</li><li>Conduct regular business reviews and adjust strategies based on market dynamics and performance.</li><li>Manage key stakeholder relationships including government officials, regulatory bodies, and industry associations.</li></ul> Sales Organization Leadership <ul><li>Directly manage and inspire the sales team to achieve exceptional performance and exceed sales targets.</li><li>Recruit, develop, and retain top-tier sales talent while building a high-performance sales culture.</li><li>Establish sales strategies, territory management, and account planning frameworks.</li><li>Implement sales processes, performance metrics, and incentive structures that drive results.</li><li>Provide hands-on coaching and mentoring to sales team members to maximize their potential.</li><li>Lead sales forecasting, pipeline management, and performance review processes.</li><li>Drive sales team accountability through regular performance monitoring and corrective action when needed.</li></ul> Performance Management and Results Delivery <ul><li>Take full accountability for country P&amp;L performance at gross margin level.</li><li>Partner with functional leaders to jointly set KPIS for all functions in country.</li><li>Ensure closure of receivables in a timely manner.</li><li>Ensure compliance with all regulatory requirements and company policies.</li><li>Implement risk management strategies and contingency planning for business continuity.</li><li>Report regularly to Petroleum leadership team on performance, challenges, and growth opportunities.</li></ul> Stakeholder Management &amp; External Relations <ul><li>Build and maintain strategic relationships with key government officials, regulatory authorities, and industry leaders.</li><li>Represent the companys interests in industry associations, chambers of commerce, and policy forums.</li><li>Ensure positive brand reputation and stakeholder confidence in the market.</li></ul> Requirements: <ul><li>Bachelors degree in Engineering, or business related field.</li><li>Masters degree (MBA) is a plus.</li><li>Industry-specific certifications or executive education programs advantageous.</li><li>Minimum 10-12 years of progressive leadership experience in petroleum, oil &amp; gas, or related energy industries.</li><li>At least 3 years’ experience in a leadership role.</li><li>Proven track record of driving significant business growth and market share expansion.</li><li>Experience managing sales organizations and achieving ambitious revenue targets.</li><li>Experience working in emerging markets or similar economic environments.</li></ul>

Responsibilities: Sales Execution: <ul><li>Execute sales plans and achieve individual volume and margin targets as assigned</li><li>Identify, prospect, and acquire new customers within assigned territory or product portfolio</li><li>Maintain and grow sales volumes from existing customer accounts through regular engagement and relationship building</li><li>Conduct customer visits, product presentations, and negotiations to close sales deals</li><li>Prepare quotations, sales proposals, and contracts in accordance with company pricing and approval guidelines</li><li>Monitor customer orders and coordinate with supply and logistics teams to ensure timely delivery</li><li>Maintain accurate and up-to-date customer records and sales data in the companys sales management system</li></ul> Customer Relationship Management: <ul><li>Build and maintain strong professional relationships with customers to ensure satisfaction and loyalty</li><li>Respond promptly to customer inquiries, concerns, and requests for information</li><li>Conduct regular follow-ups with customers to identify additional needs and opportunities</li><li>Gather customer feedback and market intelligence to share with the Sales Manager</li><li>Support debt collection activities by maintaining communication with customers on payment terms and following up on overdue accounts</li></ul> Market Intelligence and Reporting: <ul><li>Gather and report market intelligence including competitor activities, pricing trends, and customer needs Provide regular sales reports including achievements against targets, pipeline updates, and customer feedback</li><li>Participate in industry events, trade shows, and networking opportunities to promote the company and identify business opportunities</li><li>Monitor stock levels and product availability in assigned territory</li></ul> Compliance and Administrative Duties: <ul><li>Adhere to all company policies, procedures, and standard operating practices related to sales operations</li><li>Follow credit management and sales approval processes as outlined in company procedures</li><li>Ensure all sales documentation is complete, accurate, and submitted in a timely manner</li><li>Maintain compliance with legal and regulatory requirements in all sales activities</li><li>Complete required sales training and professional development programs</li></ul> Requirements: Education and Qualification: <ul><li>Bachelors Degree in Commerce, Marketing, Business Administration, or related field</li><li>At least 2 years of sales experience, preferably in the Oil Industry or related B2B sector</li><li>Computer literate with proficiency in MS Office applications and CRM systems</li><li>Valid drivers license and willingness to travel within assigned territory</li><li>Strong communication and interpersonal skills</li><li>Basic understanding of credit management and commercial terms</li><li>Self-motivated with ability to work independently and as part of a team</li></ul>

Responsibilities: Sales Execution: <ul><li>Execute sales plans and achieve individual volume and margin targets as assigned</li><li>Identify, prospect, and acquire new customers within assigned territory or product portfolio</li><li>Maintain and grow sales volumes from existing customer accounts through regular engagement and relationship building</li><li>Conduct customer visits, product presentations, and negotiations to close sales deals</li><li>Prepare quotations, sales proposals, and contracts in accordance with company pricing and approval guidelines</li><li>Monitor customer orders and coordinate with supply and logistics teams to ensure timely delivery</li><li>Maintain accurate and up-to-date customer records and sales data in the companys sales management system</li></ul> Customer Relationship Management: <ul><li>Build and maintain strong professional relationships with customers to ensure satisfaction and loyalty</li><li>Respond promptly to customer inquiries, concerns, and requests for information</li><li>Conduct regular follow-ups with customers to identify additional needs and opportunities</li><li>Gather customer feedback and market intelligence to share with the Sales Manager</li><li>Support debt collection activities by maintaining communication with customers on payment terms and following up on overdue accounts</li></ul> Market Intelligence and Reporting: <ul><li>Gather and report market intelligence including competitor activities, pricing trends, and customer needs Provide regular sales reports including achievements against targets, pipeline updates, and customer feedback</li><li>Participate in industry events, trade shows, and networking opportunities to promote the company and identify business opportunities</li><li>Monitor stock levels and product availability in assigned territory</li></ul> Compliance and Administrative Duties: <ul><li>Adhere to all company policies, procedures, and standard operating practices related to sales operations</li><li>Follow credit management and sales approval processes as outlined in company procedures</li><li>Ensure all sales documentation is complete, accurate, and submitted in a timely manner</li><li>Maintain compliance with legal and regulatory requirements in all sales activities</li><li>Complete required sales training and professional development programs</li></ul> Requirements: Education and Qualification&nbsp; <ul><li>Bachelors Degree in Commerce, Marketing, Business Administration, or related field</li><li>At least 2 years of sales experience, preferably in the Oil Industry or related B2B sector</li><li>Computer literate with proficiency in MS Office applications and CRM systems</li><li>Valid drivers license and willingness to travel within assigned territory</li><li>Strong communication and interpersonal skills</li><li>Basic understanding of credit management and commercial terms</li><li>Self-motivated with ability to work independently and as part of a team</li></ul>

Responsibilities: Strategic Planning and Leadership&nbsp; <ul><li>Formulate and implement comprehensive supply chain, distribution, and storage strategies aligned with Energy Business strategic objectives</li><li>Lead cross-functional teams to optimize supply chain performance and drive operational excellence</li><li>Develop and execute long-term capacity planning and infrastructure investment strategies</li><li>Establish key performance indicators (KPIs) and metrics to measure supply chain effectiveness</li><li>Present strategic recommendations and performance reports to executive leadership and board members</li></ul> Cross-Entity Synergy &amp; Integration&nbsp; <ul><li>Drive supply chain optimization and synergy realization across all entities within the Energy Business Unit</li><li>Identify and implement consolidated product procurement strategies, and integrated logistics solutions</li><li>Establish standardized processes, systems, and best practices across all Energy BU subsidiaries and divisions</li><li>Lead cross-entity collaboration to maximize economies of scale in sourcing, transportation, and storage operations</li><li>Develop integrated demand planning and capacity optimization strategies that leverage combined entity requirements</li><li>Create unified supplier management programs and negotiate enterprise-wide contracts to achieve cost savings and improved service levels</li><li>Implement shared infrastructure utilization strategies including storage facilities, distribution networks, and transportation assets&nbsp;</li></ul> Commercial Storage Infrastructure Management&nbsp; <ul><li>Lead the storage arm as a commercial enterprise, managing port-based storage facilities that serve both internal operations and external clients</li><li>Develop and implement commercial storage strategies to maximize revenue generation from third-party storage services while ensuring operational efficiency for internal requirements</li><li>Manage storage facility operations, capacity allocation, and infrastructure maintenance across multiple locations</li><li>Source for potential storage infrastructure to meet storage needs</li><li>Establish competitive pricing strategies, commercial terms, and service level agreements for third-party storage customers</li><li>Optimize storage utilization through dynamic capacity management, balancing internal operational needs with commercial rental opportunities</li><li>Build and maintain relationships with external petroleum companies, traders, and logistics providers seeking storage solutions</li><li>Ensure compliance with port authority regulations, maritime safety standards, and environmental requirements for commercial storage operations</li><li>Develop and execute expansion plans for storage infrastructure based on market demand analysis and return on investment projections</li><li>Coordinate with port authorities, shipping agents, and terminal operators to ensure seamless product handling and transfer operations</li><li>Establish quality assurance protocols for different petroleum products and maintain product segregation standards</li><li>Develop contingency plans for supply disruptions, emergency response procedures, and business continuity for both internal and external customers</li></ul> Supply Chain Management and Distribution Optimisation&nbsp; <ul><li>Oversee end-to-end supply chain operations including demand planning, procurement, logistics, and inventory management</li><li>Optimize sourcing strategies and supplier relationships to ensure reliable supply of petroleum products</li><li>Manage procurement processes, contract negotiations, and supplier performance evaluation</li><li>Implement demand forecasting methodologies and inventory optimization strategies</li><li>Ensure compliance with regulatory requirements and industry standards across all operations</li><li>Design and manage efficient distribution networks to across multiple market segments</li><li>Oversee transportation and logistics operations</li><li>Coordinate with sales teams to align distribution capabilities with market demands</li><li>Manage relationships with third-party logistics providers and distribution partners</li><li>Implement technology solutions to enhance distribution efficiency and customer service</li></ul> Team Leadership &amp; Development&nbsp; <ul><li>Build, lead, and develop a high-performing team</li><li>Foster a culture of continuous improvement, innovation, and operational excellence</li><li>Establish clear roles, responsibilities, and performance expectations for team members</li><li>Provide coaching, mentoring, and professional development opportunities</li><li>Manage organizational change and transformation initiatives&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in supply chain management or a business related field;</li><li>Masters degree (MBA or specialized Masters) is an added advantage.</li><li>Professional certifications (APICS, CSCMP, or equivalent) highly desirable;</li><li>Minimum 10 years of progressive and relevant experience in supply chain management, preferably in the energy, oil &amp; gas, or petrochemical industry</li><li>Over 5 years in senior leadership roles with P&amp;L responsibility</li><li>Proven track record of successfully managing complex, multi-site operations across multiple business entities or subsidiaries</li><li>Experience with storage facility management and petroleum product handling</li><li>Experience in strategic planning, business transformation, and operational optimization</li><li>Demonstrated success in driving synergies and integration across diverse business units or entities</li><li>xperience managing shared services organizations and cross-entity optimization initiatives</li></ul> Critical Success Factors&nbsp; <ul><li>Deep understanding of energy sector supply chains</li><li>Expertise in supply chain planning, demand forecasting, and inventory optimization</li><li>Knowledge of petroleum products, storage systems, port operations, and distribution infrastructure</li><li>Experience in commercial storage operations, terminal management, and third-party logistics services</li><li>Understanding of port authority regulations, maritime safety standards, and petroleum handling protocols</li><li>Proficiency in supply chain management software, ERP systems, and storage management platforms</li><li>Strong analytical skills with experience in data-driven decision making and commercial pricing strategies</li><li>Understanding of regulatory requirements and safety standards in the energy sector and port operations</li><li>Knowledge of petroleum product quality specifications, blending requirements, and contamination prevention</li></ul> Competencies&nbsp; <ul><li>Strong strategic thinking and business acumen with experience in multi-entity environments</li><li>Excellent communication and presentation skills</li><li>Proven ability to lead and influence cross-functional teams across different entities and geographies</li><li>Strong negotiation and relationship management skills</li><li>Change management and transformation leadership experience</li><li>Results-oriented mindset with focus on operational excellence and synergy realization</li><li>Experience in matrix management and leading virtual teams across organizational boundaries&nbsp;</li></ul>

About the client Our client is a global leader in talent solutions following a transformative partnership that creates a new market leader. With over three decades of trusted expertise and offices across the USA, UK, Switzerland, Hungary, Poland, Dubai, India, Singapore, and Hong Kong, they work with the worlds most influential and respected businesses on a truly global scale. They deliver research-driven talent mapping, pipelining, and executive search services to Fortune 500 and FTSE companies worldwide, utilising their cutting-edge talent intelligence capabilities to help organisations attract, hire, and retain exceptional talent across all markets. Role Purpose: <ul><li>The Talent Partner (Executive Search and Talent Pipelining) specialises in executive search to support leadership recruitment across our life sciences portfolio.</li><li>This role combines executive recruiting expertise with partnership skills to identify, attract, assess, and secure top tier talent.&nbsp;</li></ul> Responsibilities: Executive Search Recruiter: <ul><li>Partnering with TA teams and senior stakeholders to support comprehensive executive talent strategies aligned with business objectives and succession planning</li><li>Supporting complex executive search assignments for leadership positions</li><li>Building and maintaining executive talent pipelines</li></ul>&nbsp;Executive Candidate Experience: <ul><li>Delivering white-glove candidate experience throughout the executive search process from initial confidential outreach through successful placement</li><li>Conducting in-depth executive interviews focusing on leadership competencies, strategic thinking, and cultural alignment</li><li>Managing complex offer negotiations involving equity packages, executive compensation, and relocation requirements</li></ul>&nbsp;Search Process Excellence &amp; Market Intelligence: <ul><li>Executing comprehensive executive search methodologies including market mapping and competitive intelligence</li><li>Conducting advanced market research including industry analysis, compensation benchmarking, and talent landscape assessments</li><li>Developing comprehensive market reports and talent mapping studies for client presentations</li><li>Maintaining executive network and industry relationships for future search opportunities</li></ul> Requirements:&nbsp;Personal Attributes: <ul><li>Highest level of professionalism and discretion when handling confidential executive information</li><li>Cultural sensitivity and global perspective for international searches</li><li>Resilience and adaptability in managing high-stakes, complex search assignments</li></ul>&nbsp;Preferred Qualifications: <ul><li>Bachelors degree is a plus; MBA or advanced degree preferred, ideally with life sciences/pharmaceutical/biomedical or similar</li><li>Preferred experience within recruitment or professional environment</li><li>Life sciences industry knowledge or relevant experience preferred</li></ul>

Responsibilities: <ul><li>Tasks Summary &amp; Responsibilities (please enclose organizational charts)</li><li>Responsible for analysing input requests, identify right suppliers from the approved supplier panel.</li><li>Responsible for preparing RFQ’s, quote analysis, negotiations, obtaining Sourcing Committee approvals and awarding new business to supplier to develop finished products, components and tooling.</li><li>Define PBL supplier sourcing strategy based on business needs, that defines strategic suppliers into grow, fix and exit suppliers and maintains product footprint, incl. “make or buy”-analysis. Introduce new suppliers in SEA, India Mexico, North America.</li><li>Accountable for info record and PO accuracy, transfer relevant data to SCM, (Incoterm, lead time, price, MOQ etc)</li><li>Drive attainment and improvement of relevant procurement KPI’s, incl. Material Productivity (CMP), Lead time performance, delivery (STR/STC), and Quality (DLPM).</li><li>Responsible for improving material productivity by maintaining 125% material pipeline, CMP, TEBIT and WAV analysis and Drive VA/VE projects in collaboration with Engineering</li><li>Responsible for supplier price management, including PIA</li><li>Responsible for maintaining the capabilities and capacities of suppliers to avoid any constraints</li><li>Ensure and Drive MOQ optimization for material/components (incl. finished goods) used by the&nbsp;</li><li>plant for production and establish supplier agreements, e. g. VMI, EDI, consignment, Scheduling Agreements frame order review, blanket PO)</li><li>Lead the consolidation of Supplier Footprint, incl. setup of new suppliers, reducing number of suppliers</li><li>Ensure that suppliers meet TE compliance requirements (RoHs, Reach, conflict minerals, supplier portals)&nbsp;</li><li>Responsible for contracting of supplier commercial agreements, incl. bailment, inventory management and supply agreements.</li><li>Responsible for conducting QBR’s with strategic suppliers and the drive of respective corrective actions</li><li>Regularly carry out Suppliers risk assessments per business needs</li><li>Ensure data on OV tools is captured and delivered to finance.</li><li>Work with team on ISO Related documents, process and compliance check on regular frequency</li><li>Support the tactical buyer in the following tasks: inventory management components, manage outside product, and block invoices</li></ul> Requirements: <ul><li>Bachelor’s Degree or above, Engineering background - Mechanical Engineering Preferred</li><li>10+ years of experience in sourcing area&nbsp;</li><li>Experience in Electronics, Stamping, Machining, Molding, especially from connector, connector assembly or cable assembly industry is preferred&nbsp;</li><li>Excellent problem-solving skills, analytical skills, and communication skills&nbsp;</li><li>Ability to demonstrate strong customer focus and continues improvement</li><li>Strong project management skills and ability to multi-task&nbsp;</li><li>Ability to work in a matrix environment with multi-cultural teams</li><li>Ability to create competitive strategies and plans, broad knowledge of strategies and tactics of the marketplace, knows trends&nbsp;</li><li>Knowledge of regional and global supplier base for relevant commodities</li><li>Advanced knowledge in the use of SAP and Microsoft Office, i.e. Excel, Outlook, Word, PowerPoint</li><li>Fluent English at negotiation level,&nbsp;</li><li>Integrity, Accountability, Teamwork, Innovation</li><li>Proactive, detailed-oriented</li><li>Strong analytical skills</li><li>Cross-functional skills</li></ul>

Responsibilities: <ul><li>Formulate and execute end-to-end recruitment strategies by utilizing various channels to contribute to our digital journey and best-in-class user experience.</li><li>Actively engage as a key team member, overseeing the entire recruitment process, from kick-off meetings with hiring managers to candidate selection, communication, interviews, and offer negotiations.</li><li>Collaborate closely with colleagues to ensure seamless and efficient coordination between candidates and hiring managers, including tasks like job posting, interview scheduling, and job offer processing, onboarding management.&nbsp;</li><li>Utilizes deep knowledge to identify and communicate what sets the company apart from competitors in terms of work environment, career opportunities, and benefits, and leverages a consistent, compelling message to convey the most significant motivators to prospective candidates.</li><li>Own the candidate experience at all phases of the relationship by proactively identifying factors that may adversely impact the candidate and partnering with business leaders to develop mitigation strategies.&nbsp;</li><li>Build robust diverse talent pipelines and develop recruitment strategies to fill pipeline positions in a timely and cost-effective manner while continuously discovering and exploiting new sourcing channels to align with market practices and trends.</li><li>Effectively managing external recruiting vendors/agencies, ensuring alignment with organizational goals, maintaining high standards, and continuously improving vendor performance to support effective talent acquisition.</li><li>Lead local and regional recruiting-related initiatives to support the DEI Strategy while ensuring compliance with local labor regulations and requirements.</li><li>Acting as a representative by creating a localized employment marketing strategies, referral initiatives and fostering regional partnerships through talent attraction programs.&nbsp;</li><li>Actively contribute to Talent Acquisition projects and initiatives and recommend new practices, processes or policies to improve HR function.</li></ul> Market Analysis and Channel Insights: <ul><li>Proactively assess and define talent and diversity gaps, determine the organization’s hiring needs and drive hiring plans and talent acquisition initiatives to attract the desired talent.&nbsp;</li><li>Provide recruiting consultation by conducting a thorough analysis of external market data and channel insights to develop and execute attraction, sourcing, and hiring strategies.</li><li>Offer talent market insights (market trends, competitors, labour market, talent availability) to hiring managers that addresses both business demand and talent availability to support better-informed recruitment decisions.</li></ul> Operational Excellence: <ul><li>Leads the optimization of staffing policies, systems and processes throughout the organization to drive continuous improvement, ensuring adherence to company policies, applicable laws, regulations and RBA.</li><li>Design and oversee processes for talent benchmarking to enable our organization to stay ahead of competitors by adopting best practices and standards throughout the recruitment process.</li><li>Own the KPIs and delivery performance, as well as the strategies to ensure that recruiting metrics are met, including monitoring recruitment progress/hiring quality and identify potential issues by generating and analysing the reports and KPIs to continuously improve recruitment strategies and outcomes.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s Degree or equivalent in Human Resource Management, Business Administration, Marketing or related field of study.</li><li>Minimum 5+ years of experience in full life cycle recruiting, preferably with semiconductor industry.&nbsp;&nbsp;</li><li>Proficiency in Microsoft Office applications (Outlook, PowerPoint, Word, Excel) and Candidate Relationship Management/ Applicant Tracking Systems.&nbsp;</li><li>High level of initiative, structured working methods and joined-up thinking with attention to detail, results-oriented and ability to prioritize and work effectively in a fast-paced environment with competing demands to support business objectives.</li><li>Sound knowledge of interview methodologies.</li><li>In depth knowledge with extensive sourcing experience, utilizing various recruitment strategies including direct and indirect sourcing methods, social media platforms, agency partnership and any other innovative sourcing channel.&nbsp;</li><li>Excellent interpersonal, analytical, negotiation, influencing and communication skills to effectively manage the hiring manager and candidate experience.&nbsp;</li><li>Demonstrated project management and stakeholder management capabilities and able to influence senior-level decisions especially in a matrixed environment.&nbsp;</li></ul>

Responsibilities: Client Relationship Management: <ul><li>Act as the primary point of contact for assigned accounts, ensuring strong, lasting relationships.</li><li>Regularly communicate with clients via phone, email, or virtual meetings to understand their needs and address any concerns.</li><li>Proactively monitor and manage the client’s satisfaction, ensuring that services and products meet or exceed expectations.</li></ul> Account Growth &amp; Retention: <ul><li>Develop and execute strategies for expanding business opportunities within existing client accounts.</li><li>Identify upsell and cross-sell opportunities, proposing tailored solutions to meet client needs and drive account growth.</li><li>Ensure timely resolution of any client issues and concerns to maintain customer satisfaction and retention.</li></ul> Program Management: <ul><li>Manage &amp; full fill the client requirements of various architectures through partner eco systems</li><li>Work closely with internal teams Sales, Account Executives, Solution Engineering teams to meet client requirements</li></ul> Sales Support: <ul><li>Collaborate with wit all internal team to prepare proposals, quotes, and presentations tailored to client needs.</li><li>Provide support during contract negotiations and renewals, helping clients understand the value proposition and ensuring they receive optimal service.</li><li>Assist in setting up and managing customer accounts in the SFDC.</li></ul> Problem Solving: <ul><li>Address and resolve any issues or concerns raised by clients in a timely and professional manner.</li><li>Act as an advocate for the client within the company, ensuring their needs are met and any challenges are addressed effectively.</li></ul> Market Intelligence: <ul><li>Stay up to date with industry trends, market developments, and competitor activity to provide relevant insights to clients.</li><li>Identify new opportunities within your accounts or potential new clients by analyzing market conditions and client needs.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering or business management.</li><li>Proven experience in account management, customer service, or sales support (5-6 years minimum).</li><li>Experience in handling remote or virtual client relationships is preferred.</li><li>Proficient in using CRM systems e.g. Salesforce and office productivity software</li><li>A strong understanding of digital tools and platforms used in virtual communication, collaboration, and project management.</li></ul>

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12 isda negotiations Jobs found

Procurement Operations Manager

Country Head

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Head of Supply Chain & Storage

Talent Partner- Executive Search and Talent Pipelining

Strategic Sourcing Analyst

Talent Acquisition Partner

Account Manager North Region

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12 isda negotiations Jobs found

Procurement Operations Manager

Country Head

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Head of Supply Chain & Storage

Talent Partner- Executive Search and Talent Pipelining

Strategic Sourcing Analyst

Talent Acquisition Partner

Account Manager North Region

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.