Analytical Editorial Operations Manager

Global Director FP&A

International Customer Service Associate

Retail Sales Manager

Sr. Mgr. Product Management, Data Connectivity Global Portfolio Lead Differential

Staff Water Engineer

Staff Engineer, Electrical – Global Facilities Engineering

Staff Mechanical Engineer – Global Facilities

Senior Mechanical Engineer – Global Facilities

Senior SAP SD/MM Developer

Responsibilities: <ul><li>Lead a team of UK-based editors to create, maintain, and deliver exceptional analytical content for Legal and Tax Markets portfolios, as well as for Halsbury’s Laws of England and the Stair Memorial Encyclopaedia of the Laws of Scotland.</li><li>Lead adoption of AI as a core component of editorial workflows, guiding the team to leverage LLMs and AI-enabled tools to drive efficiency, scale, and content innovation; document and iterate prompts, and apply strong editorial judgment to validate, refine, and continuously improve outputs for publication and stakeholder use.</li><li>Set and elevate expectations for team performance and operational success; own, drive and articulate performance KPIs, manage metrics dashboards and production schedules; set and track productivity goals; and take decisive action to ensure content meets quality, timeliness, and completeness targets.</li><li>Support the development of an integrated global team, influencing stakeholders across regions to maximise operational value through shared best practices, tools, and the continuous improvement of digital and print workflows.</li><li>Develop a cross-trained team across UK analytical editorial operations functions, enabling flexibility to respond to changing priorities and workload demands within and across business units.</li><li>Conduct regular coaching sessions, mid-year reviews, and annual evaluations, building a high-performing, accountable team and fostering a culture of continuous improvement, collaboration, and innovation.</li><li>Collaborate closely with commercial (in-market) stakeholders and Global Operations and Global Tech teams, ensuring editorial operations are aligned to global priorities, customer needs, and product performance.&nbsp;</li></ul> Requirements: <ul><li>Bachelors degree in law preferred.</li><li>Candidate must reside in the United Kingdom.</li><li>6+ years of people management experience required.</li><li>Hands-on experience deploying AI in workflows (content/knowledge domain preferred), translating use cases into scalable operating models with a focus on measuring impact on quality, throughput, and risk.</li><li>Proficient in Microsoft Suite, including Excel and PowerPoint; experience using project management software such as Monday.com or Asana; XML a plus.</li><li>Publishing or content experience preferred.</li><li>Change management experience preferred.</li></ul> Skills: <ul><li>Strong interpersonal, communication, and presentation skills; ability to synthesise relevant information for Global Editorial Operations and commercial leaders and your team.</li><li>Collaborative management style with ability to lead cross-functional, team-based, deadline-intensive strategic initiatives and delivery.</li><li>Business/commercial acumen; data analysis.</li><li>Excellent organization/project planning and time management.</li><li>Strong process-orientation (developing consistent processes, documenting best practices, etc.).</li><li>Experience leading teams through organizational transformation, operating effectively in environments where priorities, processes, and ways of working continue to evolve.</li></ul>

Role Description: <ul><li>We are partnering with a leading global manufacturing organization to appoint a Global Director, Financial Planning &amp; Analysis (FP&amp;A).</li><li>Reporting directly to the CFO, this is a strategic leadership role responsible for driving financial planning, business performance, commercial insights, and business intelligence across a global footprint.</li><li>The successful candidate will play a pivotal role in supporting executive decision-making, leading FP&amp;A activities, enhancing business intelligence capabilities, and partnering with senior leadership to drive sustainable business growth.</li></ul> Responsibilities: Financial Planning &amp; Performance Management <ul><li>Lead the Groups annual budgeting, forecasting, and long-term planning processes.</li><li>Develop robust financial models and scenario planning to support strategic decision-making.</li><li>Partner with senior leadership to establish financial objectives, KPIs, and multi-year operating plans.</li><li>Deliver timely, accurate and insightful financial analysis to support commercial and operational decision-making.</li><li>Monitor business performance and identify opportunities to improve profitability and operational efficiency.</li></ul> Executive Reporting &amp; Business Partnering <ul><li>Prepare executive-level financial reports and presentations for senior leadership, Board members, investors and lenders.</li><li>Lead monthly business performance reviews and provide actionable insights on financial performance, risks and opportunities.</li><li>Partner closely with Commercial, Operations, Supply Chain and other functional teams to support business performance and strategic initiatives.</li><li>Build strong cross-functional relationships and influence decision-making across the organisation.</li></ul> Strategic Projects <ul><li>Support key strategic initiatives including M&amp;A, investments and corporate development projects.</li><li>Conduct financial analysis and scenario modelling to support investment decisions.</li><li>Contribute to organisation-wide strategic planning and transformation initiatives.</li></ul> Business Intelligence &amp; Finance Transformation <ul><li>Lead the Business Intelligence function and drive improvements in reporting, analytics and data accessibility.</li><li>Champion automation, AI-enabled reporting and continuous improvement initiatives across Finance.</li><li>Partner with IT and business stakeholders to improve data governance, reporting capabilities and financial systems.</li><li>Drive the adoption and optimisation of SAP and integrated reporting platforms.</li></ul> Leadership <ul><li>Lead, coach and develop a high-performing team of Finance Business Partners and Business Intelligence professionals.</li><li>Foster a culture of collaboration, continuous improvement and data-driven decision-making.</li><li>Build organisational capability across financial analysis, business partnering and digital finance.</li></ul> Requirements: Essential Experience <ul><li>Professional Accounting qualification (ACA, ACCA, CPA, CIMA or equivalent).</li><li>Minimum 15 years of Finance experience with at least 10 years in senior leadership positions.</li><li>Demonstrated expertise in Financial Planning &amp; Analysis within a multinational organisation.</li><li>Strong background in manufacturing finance, including standard costing.</li><li>Experience leading regional or global finance teams.</li><li>Proven experience in executive-level business partnering and stakeholder management.</li><li>Exposure to Board reporting, investor presentations and executive financial reporting.</li><li>Experience driving strategic finance initiatives and organisational performance improvements.</li></ul> Preferred Experience <ul><li>Business Intelligence leadership experience.</li><li>Finance transformation and process improvement experience.</li><li>Exposure to M&amp;A, investments or corporate development activities.</li><li>Experience working with SAP and modern reporting platforms such as Power BI.</li><li>Experience leading data governance, reporting automation or AI-enabled finance initiatives.</li></ul> Skills &amp; Competencies <ul><li>Strong commercial and business acumen.</li><li>Exceptional analytical and problem-solving abilities.</li><li>Excellent communication and presentation skills.</li><li>Ability to influence and challenge senior stakeholders constructively.</li><li>Strategic mindset with the ability to translate complex financial information into actionable business insights.</li><li>Proven leadership capabilities with experience developing high-performing teams.</li><li>Strong project management and change management skills.</li></ul>

Responsibilities: <ul><li>Provides dedicated support to International shippers, primarily supporting US operations, ensuring a seamless customer experience.</li><li>Analyzes and resolves Preferred account issues, taking full end-to-end ownership of each case until final resolution.</li><li>Focuses on First Call Resolution by effectively navigating systems, identifying root causes, and coordinating solutions across functions.</li><li>Builds and maintains strong relationships with internal partners (e.g., Billing, Delivery Information, Operations, Brokerage) to facilitate timely and effective issue resolution.</li><li>Develops and maintains trusted relationships with external customers through a strong customer-focused approach and proactive communication.</li><li>Connects the dots across processes, systems, and teams to identify gaps, prevent repeat issues, and drive sustainable solutions.</li><li>Demonstrates out-of-the-box thinking when resolving non-standard or complex customer scenarios.</li><li>Maintains a strong customer advocacy mindset, balancing internal requirements with external customer expectations.</li><li>Makes outbound calls and follow-as needed to ensure clear communication and customer satisfaction throughout the resolution process.</li></ul> Requirements: <ul><li>High school diploma, GED, or international equivalent</li><li>Strong English oral and written communication skills, with the ability to communicate clearly with both internal and external customers</li><li>Strong problem-solving and analytical skills, with the ability to think holistically across end-to-end processes</li><li>Proven customer focus, with the ability to build and maintain effective working relationships with customers and internal stakeholders</li><li>Ability to navigate multiple systems and tools efficiently</li><li>Demonstrated ownership mindset and accountability for results</li><li>Previous customer service experience</li><li>Experience supporting International or US-based operations is an asset</li></ul> Additional Comments: <ul><li>The role will be based in Chennai.</li><li>US working hours required</li></ul>

Role Description: <ul><li>The Retail Sales Manager is responsible for the strategic direction, commercial performance, and operational excellence of all retail outlets and kiosks across the region. This role focuses on driving sustainable revenue growth, optimizing the retail footprint, and institutionalizing a premium customer experience.</li><li>The Manager leads the retail leadership team to achieve aggressive sales targets while ensuring brand consistency and operational compliance across all touchpoints.</li></ul>&nbsp;Responsibilities: <ul><li>Strategic Sales Leadership: Define and implement regional retail sales strategies and commercial plans to achieve monthly, quarterly, and annual revenue and subscriber acquisition targets.</li><li>Retail Footprint Optimization: Analyze market trends and footfall data to identify opportunities for new store openings, kiosk relocations, or retail format optimizations.</li><li>P&amp;L &amp; Budget Management: Manage the retail department budget, monitor OpEx, and ensure a high return on investment (ROI) for all retail-led campaigns and store operations.</li><li>Customer Experience Excellence: Establish and monitor Service Level Agreements (SLAs) for customer service; implement Voice of the Customer feedback loops to improve NPS (Net Promoter Score).</li><li>Standard Operating Procedures: Develop and enforce standardized internal procedures for inventory management, cash handling, KYC compliance, and platform usage (CRM/Afrivendas).</li><li>Cross -Functional Synergy: Collaborate with Marketing to ensure seamless deployment of trade marketing materials, campaigns, and product launches across the retail network.</li><li>Performance Coaching: Lead, mentor, and evaluate Retail Team Leaders and Supervisors; oversee the professional development and succession planning for the entire retail workforce.</li><li>Reporting &amp; Business Intelligence: Direct the production of high-level analytical reports regarding sales conversion, productivity per head, and competitor retail activity.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in Business Management, Marketing, or related field.</li><li>An MBA is highly preferred.</li><li>Minimum 7 years in Retail Sales, with at least 3-4 years in a senior management role, preferably within Telecoms, Banking, or high-volume FMCG.</li><li>Advanced understanding of retail economics, inventory management, and CRM systems.</li><li>Clear communication and strong writing.</li><li>Ability to translate complex market data into executable retail strategies and sales incentives.</li><li>Exceptional leadership, negotiation, and stakeholder management skills</li><li>Ability to manage large culturally diverse teams.</li></ul>

Responsibilities: <ul><li>The key tasks of the role to successfully getting the business to the next phase of growth, include:</li><li>Strategic Portfolio Management for the global Data Connectivity Differential product portfolio by understanding the various regional (customer) requirements and aligning the different regional organizations on a single Differential Portfolio Strategy</li><li>Foster best practice sharing between regions enabling successful margin improvements and revenue grows</li><li>Enablement and support of regional project execution esp. on cross-regional and large strategic projects</li><li>Build culture of continuous improvement, which leverages best practice processes and metrics to drive year-over-year improvements by partnering with operations including optimization of global manufacturing footprints as well as driving product management excellence</li><li>Driving the coordination of go-to-market strategies and cross-regional and cross-functional activities</li><li>Gaining market share with data connectivity differential products</li><li>Build out product roadmaps in technically complex market environments, aligning with key accounts and create differentiation in target applications.</li><li>Assess and articulate opportunities with new technological trends ensuring long-term continuous pipeline growth and enabling sales force to capture and secure new opportunities.</li></ul> Requirements: <ul><li>Minimum 10 years’ experience combining several experiences, with at least 5 years in Product Management, in industry (Automotive Connectors, experience in Data Connectivity Products strictly preferred).</li><li>Minimum of 4 years technical or business degree required; preference for advanced degree (MS, MBA).</li><li>Strong interpersonal and influencing skills, with the ability to build credible relationships with multiple functions and work successfully across various cultures</li><li>Proven commercial and leadership track record to drive regional/global market share gains, including sales, operations, and engineering teams with significant customer exposure at senior executive level in a fast paced and changing environment with the ability to work to tight deadlines.</li><li>Proven financial acumen in evaluating project and program financials and change management</li><li>Demonstrated strong leadership skills in leading teams and managing cross-functional teams globally.</li><li>Ability to effectively work under pressure in a global environment and to meet challenging targets.</li><li>Demonstrated Experience successfully scaling newly launched product portfolios.</li><li>Clear, strategic thinker with vision and the ability to execute on priorities.</li><li>Up to 30% of domestic and international travel dependent on business needs are required.</li></ul>

Responsibilities: <ul><li>Lead UPW/WWT system design for construction projects across the region</li><li>Drive alignment of O&amp;M practices across all sites</li><li>Lead cross-functional teams to improve reliability and reduce variation</li><li>Review and optimize PM and predictive maintenance programs</li><li>Provide technical leadership during system failures or major incidents</li><li>Conduct hydraulic and hydrologic analyses using engineering software.</li><li>Review and approve technical deliverables to ensure accuracy and quality.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Chemical/Mechanical Engineering or equivalent</li><li>10–12+ years of UPW/WWT engineering experience</li><li>Must Have Technical Skills</li><li>Deep expertise in UPW/WWT system design and operations</li><li>Strong capability in SPC, reliability engineering, and process optimization</li><li>Experience in large-scale facility systems and construction integration</li><li>Performance benchmarking and data-driven decision making</li></ul>

Responsibilities: <ul><li>Act as a Subject Matter Expert (SME) for electrical systems across global facilities.</li><li>Develop and govern global engineering standards, specifications, and BKMs.</li><li>Lead design reviews, ensuring alignment with global requirements and best practices.</li><li>Drive improvements in system reliability, cost efficiency, and maintainability.</li><li>Support large-scale design and construction projects globally.</li><li>Conduct system studies, capacity analysis, and performance evaluations.</li><li>Collaborate with cross-functional stakeholders to align engineering solutions.</li></ul> Other Responsibilities: <ul><li>Lead root cause analysis for major system issues.</li><li>Mentor junior engineers and guide technical development.</li><li>Support sustainability and energy optimization initiatives.</li></ul> AI Responsibilities <ul><li>Leverage AI tools to enhance data analysis, predictive maintenance, and engineering insights.</li><li>Promote adoption of AI-enabled solutions within engineering workflows.</li></ul> Requirements: Minimum Required Qualifications/Experience: <ul><li>Bachelor’s Degree in Electrical Engineering or equivalent.</li><li>10–13 years of relevant experience in semiconductor or industrial facilities.</li></ul> Must Have Technical Skills: <ul><li>Strong expertise in electrical distribution systems (HV/MV/LV).</li><li>Experience with critical systems (UPS, generators, sag mitigation).</li><li>Proficiency in system modeling, analysis, and reliability engineering.</li><li>Experience in design review and construction project support.</li></ul> Must Have Soft Skills: <ul><li>Strong leadership and influencing skills.</li><li>Excellent communication and stakeholder management.</li><li>Ability to prioritize and drive multiple initiatives concurrently.</li><li>Strategic problem-solving capability.</li><li>AI Requirements</li><li>Ability to leverage AI tools for engineering analysis, operational improvements, and reporting.</li><li>Highly Desirable / Preferred</li><li>Experience leading regional/global engineering initiatives.</li><li>Knowledge of sustainability programs and green infrastructure.</li><li>Professional Engineer (PE) certification or equivalent.</li></ul>

Responsibilities: Project Leadership <ul><li>Lead design and execution of regional construction and expansion projects</li><li>Review and approve site capital expenditures for capacity and sustainability initiatives</li><li>Ensure alignment with global facility standards and sustainability goals</li></ul> Reliability and Continuous Improvement <ul><li>Lead system reliability programs, including quality improvements and equipment lifecycle replacements</li><li>Drive implementation of preventive and predictive maintenance frameworks</li><li>Standardize reliability practices across sites such as SPC, MOC, and 8D</li></ul> Strategy and Governance <ul><li>Prioritize facility improvement investments based on business needs</li><li>Support major engineering reviews such as SIPP</li><li>Align programs including business continuity, quality systems, and critical specifications</li><li>Cross-functional Leadership</li><li>Collaborate with global teams including construction, planning, engineering, and operations</li><li>Provide technical consultation to resolve complex issues</li><li>Mentor and guide junior engineers</li></ul> Requirements: <ul><li>Bachelor’s Degree in Mechanical Engineering or related field</li><li>8 or more years of facility engineering experience</li><li>Expertise in mechanical systems design and operations</li><li>Experience in construction execution and capital project management</li><li>Knowledge of reliability engineering and system optimization</li></ul>

Responsibilities: Project and Engineering Support <ul><li>Support design and construction of facility mechanical systems for site projects and expansions</li><li>Contribute to sustainability and technology transfer initiatives (Alpha to Beta)</li><li>Review and support approval of facility-related capital expenditure projects</li><li>Collaborate with central engineering, construction, and planning teams</li></ul> Reliability and Operations <ul><li>Support system reliability improvement projects, including quality improvements and end-of-life replacements</li><li>Participate in root cause analysis and failure investigations</li><li>Contribute to preventive and predictive maintenance programs</li><li>Analyze system and equipment performance and recommend improvements</li></ul> Collaboration and Communication <ul><li>Work closely with site engineering and operations teams on system performance</li><li>Support cross-functional initiatives such as business continuity, quality improvement, and safety programs</li><li>Share lessons learned and best practices across sites</li></ul> Requirements: <ul><li>Bachelor’s Degree in Mechanical Engineering or related field</li><li>5 to 8 years of facility engineering experience</li><li>Mechanical systems design and operations</li><li>Understanding of reliability engineering and maintenance strategies</li><li>Experience with SPC, root cause analysis, or system improvement</li></ul>

Responsibilities: <ul><li>Requirements Solutioning: Lead workshops to capture business requirements, analyze gaps, and propose scalable SAP solutions.&nbsp;</li><li>Configuration &amp; Design: Build and maintain complex SAP configurations aligned with business goals (MM,SD).&nbsp;</li><li>Testing &amp; Deployment: Manage functional testing, defect resolution, and deployment of new releases and enhancements.&nbsp;</li><li>UAT &amp; Training Support: Guide business users through User Acceptance Testing and deliver training to Super Users and end users.&nbsp;</li><li>Process Optimization: Advise stakeholders on process improvements and challenge unnecessary customizations.&nbsp;</li><li>Stakeholder Engagement: Collaborate with cross-functional teams including developers, product managers, and business leads to ensure alignment and delivery.&nbsp;</li><li>Application Support: Provide expert-level support for SAP Operations processes and integrations with external systems (e.g. TMS, GTS, Plant systems, EDI).&nbsp;</li><li>Workstream Leadership: Represent the Operation workstream in project governance, plan staffing and budget, and mentor junior team members.&nbsp;</li></ul> Requirements: <ul><li>Minimum requirement of 8 years of relevant work experience&nbsp;in SAP MM and/or SD modules.&nbsp;</li><li>Experience with SAP S/4HANA.&nbsp;</li><li>Strong functional leadership with a focus on business process optimization.&nbsp;</li><li>Familiarity with ABAP is advantageous but not required.&nbsp;</li><li>Excellent communication and stakeholder management skills.&nbsp;</li></ul>

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168 it infrastructure operations Jobs found

Analytical Editorial Operations Manager

Global Director FP&A

International Customer Service Associate

Retail Sales Manager

Sr. Mgr. Product Management, Data Connectivity Global Portfolio Lead Differential

Staff Water Engineer

Staff Engineer, Electrical – Global Facilities Engineering

Staff Mechanical Engineer – Global Facilities

Senior Mechanical Engineer – Global Facilities

Senior SAP SD/MM Developer

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Skills

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168 it infrastructure operations Jobs found

Analytical Editorial Operations Manager

Global Director FP&A

International Customer Service Associate

Retail Sales Manager

Sr. Mgr. Product Management, Data Connectivity Global Portfolio Lead Differential

Staff Water Engineer

Staff Engineer, Electrical – Global Facilities Engineering

Staff Mechanical Engineer – Global Facilities

Senior Mechanical Engineer – Global Facilities

Senior SAP SD/MM Developer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.