GBS Continuous Improvement Process Lead

ASC - Business Development Specialist

Finance Accounting Specialist

Sales and Marketing Director

ITAM Manager

Quality Manager

Sr. Manager- FP&A

IT Business Analyst

Customer Service Specialist I

Account Manager III

Primary Function: <ul><li>The Global Business Services (GBS) Continuous Improvement Manager is responsible for driving the efficiency and productivity targets for GBS process areas and providing a path to value through various initiatives with a heavy focus on digital solutions and automation.&nbsp;</li><li>The Continuous Improvement Manager will facilitate ideation sessions, apply Kellanova Work Systems principles of value stream mapping and lean six sigma to drive standard ways of working in the process.&nbsp;</li><li>This role will be responsible for process catalogs, process mapping, governance of desktop procedures, and is the primary gatekeeper of standard ways of working within GBS.</li><li>A critical component of the role will be monetization of the value created through process efficiencies and digital solutions as well as scalability and standardization globally.</li><li>This role will work closely with various stakeholders, including senior management, operations, and business partners, to identify and prioritize the opportunities and challenges, and propose and implement effective solutions.</li><li>This role will follow standard ways of working to monitor and evaluate the results and impact of initiatives and share best practices and lessons learned</li></ul> Dimensions: <ul><li>Responsible for delivering digital solutions for GBS and driving automation, process intelligence, and analytics through organization</li><li>Own the platform architecture for GBS digital capabilities in process intelligence, automation and analytics to set GBS up for future growth and maturity across technologies</li><li>Governance of technology budget, roadmap, and metrics/measurement of digital tools in collaboration with operational results and future value stream identification</li><li>Ownership of the Digital/Data Center of Excellence to create digital kreators through GBS to make digital ways of working a part of our DNA &amp; designing a coaching program to educate analysts on digital opportunities and personal growth</li><li>Delivering on digital projects and initiatives &amp; executing change management to ensure success</li><li>Having a global, external focus for GBS and challenging the organization to deliver value, while benchmarking against peers and industry enablers</li><li>Engage GBS leaders in the future of digital &amp; educate on future opportunities through stakeholder engagement</li></ul>&nbsp;Responsibilities: <ul><li>Own and lead ideation sessions to expand organization solutioning from an automation perspective, including actioning on ideas and realizing value from solution</li><li>Develop and execute governance and best practices for Kellanova Work Systems standard ways of working, including desktop procedures, process maps, taxonomy activities, process catalogs, SIPOCs, and Project Submission Portal value realization activities</li><li>Govern continuous improvement processes within the worksteam and engage operational teams in best practices</li><li>Deliver value realization/efficiencies for the organization on a monthly basis to cumulate into productivity for GBS</li><li>Advise on global scale of solutions and standard ways of working</li><li>Act as coach for continuous improvement with operation teams and GBS leaders to build capability in value realization across GBS</li><li>Create and deliver the value roadmap for GBS, aligning with the business objectives, productivity targets, and priorities and analyze business processes to identify areas for improvement and optimization</li><li>Provide business process guidance and oversight for automation and integration projects across GBS, ensuring adherence to best practices, standards, and quality.</li><li>Collaborate with internal and external stakeholders, including business leaders, IT teams, vendors, and partners, to deliver efficiency solutions that meet the needs of GBS and its stakeholders</li><li>Stay abreast of the latest trends and developments in process area to enable new solutions and evaluate their applicability and suitability for GBS .</li><li>Develop and maintain metrics to measure continuous improvement projects, including cost, quality and speed metrics and maintain metric portfolio to understand state of GBS process to understand sources of loss to improve the process</li><li>Implement and leverage process intelligence to understand process waste areas and work with operational teams to realize efficiencies from analysis</li><li>Create calendar with planned CI activities for each process area, align with stakeholders on annual plan, and measure against timelines</li><li>Assess end to end processes with business partners to improve risk profile against quality metrics to drive improvement</li></ul>&nbsp;Work Environment: <ul><li>This position requires some travel and working extended and irregular hours.&nbsp;Travel is typically required less than 5 percent of the time.</li></ul> Requirements: <ul><li>Desired: Bachelors degree in business, IT, engineering, or related field.</li><li>Minimum of 3 years of relevant experience in delivering value realization through continuous improvement.</li><li>Experience in managing multiple projects and tracking project success.</li><li>Knowledge of automation tools such as Celonis, PowerBI, Service Now, and other automation and analytics solutions.</li><li>Analytical and problem-solving skills, with the ability to identify and prioritize the opportunities and challenges, and propose and implement effective solutions.</li><li>Communication and presentation skills, with the ability to communicate technical and process improvement concepts in a clear manner to various audiences and levels.</li><li>Collaboration and stakeholder management skills, with the ability to build and maintain strong relationships and partnerships across the organization and with external parties</li></ul>

Responsibilities: <ul><li>Provide technical input to LP and economic modeling.</li><li>Develop chemical process yields, qualities, and balances for process configurations in the refining and chemical units.</li><li>Provide insights and recommendations in the financial model output and the ability to guide management to select the best configurations for LTC project cases.</li><li>Provide technical support for capital projects involving petrochemical units at various stages of the project life cycle (pre-feasibility, feasibility, pre-feed, feed basic design, detailed engineering, and construction).</li><li>Analyze the market and identifying opportunities for business growth.</li><li>Conduct research on competitors to identify opportunities for new products or services</li><li>Develop effective strategies to increase brand awareness in target markets</li><li>Research new technologies, regulations, and other factors that may affect business models</li><li>Develop effective project execution strategies, plans, and teams</li><li>Establish new client relationships and maintaining existing ones in order to generate revenue</li><li>Deliver the tools, templates, and systems to ensure the safe, passionate, and flawless delivery of the project.</li><li>Ensure stage deliverables are developed to support estimating.</li><li>liaison between project management and technical disciplines to achieve integration across all project disciplines.</li><li>Ensure that the contractor has the appropriate tools and systems for executing the project.</li><li>Ensure scope, risk, and interfaces are captured; manage interfaces between internal and external parties and document them.</li><li>Manage scope development and its impact on cost and schedule.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, preferably chemical Engineering.</li><li>At least 15 years of related experience, with a focus in the Refining and petrochemicals industry.</li><li>At least two years’ experience in linear programming and economics modeling.</li><li>Strong experience in chemical derivative process licensor selection and technology analysis.</li></ul>

Responsibilities: Month-End Closing Process: <ul><li>Analyze P&amp;L and Balance Sheet by natural/line of statement.</li><li>Review general expenses accruals and prepaid.</li><li>Prepare intercompany recharge costs and the relevant invoices.</li><li>Analyze and prepare accruals for trade customers bonuses and penalties.</li><li>Calculate and update income and deferred taxes in the One Source system.</li><li>Control plan oversight on Financial Solution Center tasks.</li><li>Review regular reports and B/S account reconciliations via the accounting system.</li></ul> Direct Tax: <ul><li>Prepare P&amp;L by source, calculate transfer price adjustments, and monitor profitability.</li><li>Prepare the annual Transfer Price book report conduct FAS 109 studies, and RTP calculations.</li><li>Prepare income and deferred taxes for Statutory and Tax Return.</li><li>Provide support during tax audits.</li></ul> Statutory Reporting: <ul><li>Support in Statutory package preparation (P&amp;L, B/S, Note).</li></ul> Other Activities: <ul><li>Prepare presentation for Statutory auditors meetings.</li><li>Prepare and collect SOX requirements.</li><li>Support in balance sheet reviews and self-assessments preparation.</li><li>Support internal audits.</li><li>Manage non-SAP re-approval access.</li><li>Manage SAP SOD conflict access.</li><li>Support VAT and Intrastat controls and check the SDI platform.</li></ul> Requirements: <ul><li>Bachelor Degree in Accounting or Finance</li><li>Fluent English</li><li>5-7 years of experience in accounting or tax-related roles, in multinational/industrial companies or consultancy firms.&nbsp;</li><li>Solid knowledge of accounting, direct and indirect tax rules and regulations. Knowledge of US GAAP is a plus.</li><li>Excellent SAP knowledge (FI and CO modules)</li><li>Proven, solid Office (in particular Excel) skills and exposure to automated accounting systems</li></ul> Location: <ul><li>Torino, Italy</li></ul>

Responsibilities: <ul><li>With a keen eye for customer success and loyalty, the individual in this position will lead our sales team in LAM.</li><li>The Senior Manager Sales in the Energy business unit plays a critical strategic role in driving revenue growth through LAM account management excellence and best in class thought leadership in select end markets (applications).&nbsp;&nbsp;</li><li>This team partners extensively with customers across the LAM region as well as members of our Strategy and Business Development, Marketing, Product Management, Engineering and Regional sales leaders, to develop and execute the BU Go-To-Market (GTM) strategy and tactics to drive growth, within a direct reporting and matrix managed structure.</li><li>We are flexible on the location within South America with a preference for candidates based in Brazil.</li><li>The Senior Manager Sales will bring a strategic growth-oriented and entrepreneurial mind-set, excellent commercial acumen, and leadership experience, “Go to Market” track record, deep customer relationships and a hands-on leadership style.</li><li>The person must have the ability to inspire, engage and motivate a large regional sales team to execute on the desired strategy in a broad portfolio of technical products whilst operating in a fast-paced environment.</li></ul> Requirements: <ul><li>Success in the role requires extensive experience in the Utility Sales Market in each country of Latin America and major geographies of Central America and Caribbean region. In addition, extensive experience managing, coaching and nurturing remote teams to drive high efficiency on sales growth</li><li>In addition, successful candidate will have the following qualifications, experience and skills:&nbsp;&nbsp;</li><li>Degree in Electrical Engineer, complemented by a degree in Administration or MBA focused program.</li><li>Minimum of 10 Years with direct reports with responsibilities in the areas of Commercial, Product Management and/or Sales.&nbsp;</li><li>Foreign Language: Spanish and English (fluent in speaking, reading and writing), Portuguese (proficient in speaking, reading and writing).</li><li>Proven ability to effectively manage a Sales Organization, making sure that action plans are created and properly executed. Experience on developing teams, providing feedback and motivate the sales teams to achieve their performance goals and the expected growth for the LAM Utility territory.</li><li>Strong Technical background on the field of Electrical Products, able to provide technical and commercial presentations as well as to present to the upper management constant clear &amp; concise Market Updates of his territory of responsibility.</li><li>Prior specific experience selling Electrical Products required.</li><li>Broad experience on the market dynamics for the Utility Electrical segment, in each of the countries of Latin &amp; Central America and Caribbean.</li><li>High levels of conceptual thinking, problem structuring and analysis, cross functional team leadership, and the ability to work across organizational boundaries</li></ul>

Responsibilities: <ul><li>Provide management and asset reporting, forecasting, budgeting and on asset management.</li><li>Assist management to ensure business practices and processes are in line with good corporate governance. Be mindful of potential areas of exposure, identify them and work with the business to address control gaps and mitigate risks.</li><li>Lead IT Assets team, ensuring day-to-day functions on the recording of newly acquired tangible and intangible fixed assets is well managed.</li><li>Provide guidance to the business on asset capitalisation policy and drive timely commissioning of tech fresh assets.</li><li>Review inventory turnover and follow up with the business to take actions to ensure healthy turnover.</li><li>Lead the inventory sighting exercise, to ensure proper procedures are adhered to and reconciliation of stock values are performed and reviewed on a timely manner.</li><li>Address IT asset needs queries which include hardware, software and mobile line; and collaborate with IT to address Business needs.</li><li>Drive continuous process improvements, including system changes, streamlining of processes and automation projects.</li><li>Keep a comprehensive record of all assets related data in a proper record keeping (e.g. SNOW, spreadsheets).</li><li>Make analysis based on the collected data, focusing on trends, gaps &amp; logical examines.</li><li>Develop, implement, communicate, maintain the IT Asset Management standards, processes, and procedures.</li><li>Manage asset discovery processes to ensure up to date and accurate inventory.</li><li>Ensure that adequate governance is in place and the processes are being executed successfully.</li><li>Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the in-scope IT Assets</li><li>Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.</li><li>Plan and manage yearly IT asset verification exercise.</li><li>Manage, track and report on all the in-scope IT assets.</li><li>Manage, track and report on mobile lines and other telco services</li><li>Guide and educate the Data Owners/Custodians and teams involved in the daily administration of the asset management related activities.</li><li>English language proficiency – verbal and written communication</li></ul> Responsibilities: <ul><li>Bachelor’s Degree in a relevant discipline.</li><li>Minimum 8 to 10 years of experience in IT Asset Management.</li></ul>

Responsibilities: <ul><li>Production area Key performance setting base on Quality strategy. To let each engineer clear understand own KPI and dedicate to quality improvement toward to corporate strategy.</li><li>Customer Complaint handling: Review 8D report, monitor customer complaint quantity, response time, 8D score, and improvement effectiveness.</li><li>COPQ Reduction: Direct and support to analysis the production data, find the quality improvement opportunity and lead team to determine the actions, follow up and verify the improvement result, take reaction base on the actual result.</li><li>People Management: Allocate work across direct reports; monitor and review their performance; mentor, coach and motivate them; and help resolve people/functional issues to achieve the targeted team performance and retain talent.</li><li>Promote continuance improvement culture through professional problem- solving tools to reduce quality cost and pursue 0PPM. In this process utilizing formal quality improvement methodologies and become a standard procedure.</li><li>Develop and implement a quality data analysis plan, monitor and evaluate data analysis results, and ensure that quality issues are effectively resolved.</li><li>Coordinate communication and cooperation with other departments, use data analysis results to guide the improvement and optimization of other business activities of the company.</li></ul> Requirements: <ul><li>Education: Bachelor’s degree or above in Mechanical, Electronics or relevant&nbsp;</li><li>Qualification &amp; Certification: GB certification: APQP, PPAP, FMEA, SPC, MSA certification</li><li>Experience: More than 8 years of working experience, and 3years at least in manager roles, automotive experience must be.</li></ul>

Responsibilities: <ul><li>Work with the AMEA finance team both in Singapore and Malaysia to lead financial planning process such as strategic forecast update and budget.&nbsp;&nbsp;</li><li>Identify and mitigate risks and opportunities in financial commitments (both P/L, B/S and CF).&nbsp;</li><li>Communicate business update to regional FP&amp;A team effectively. i.e. strategic forecast update.&nbsp;</li><li>Work with regional treasury manager to understand P&amp;L FX impact.&nbsp;</li><li>Manage a small team of analysts in delivering the team objectives.</li><li>Manage regional OHD budget in Singapore with driving ZBB behaviors, regular actual tracking and proactive communication to budget owners.&nbsp;</li><li>Ensure smooth reporting and forecasting submission via the existing systems (BPC, CFS and SAP). This includes the process improvement to maximize the existing systems.&nbsp;</li></ul> Requirements: <ul><li>This position requires experience and a minimum 8-12 years’ experience in FP&amp;A or accounting experience.&nbsp;</li><li>Strong interpersonal skill is required to manage delicate issues with stakeholders.</li><li>Knowledge of desktop software packages i.e. MS Excel, BPC, and Anaplan is preferred.&nbsp;</li><li>Good communications skills and be able to lead the process.&nbsp;</li></ul>

Responsibilities: <ul><li>Utilize SAP ECC/Enterprise applications experience to enhance and streamline business processes.</li><li>Engage in business partnering to understand and address the needs of stakeholders across all key functions.</li><li>Lead the mapping and documentation of business processes across various departments.</li><li>Assist PM in Project manage/serve as PM on the delivery of IT services, ensuring value addition and coordination with regional/global teams and vendors.</li><li>Achievement of streamlined and well-documented key business processes, reducing organizational risk.</li><li>Successful definition and implementation of business requirements in collaboration with respective IT domains managers.</li><li>Effective leadership in system testing and validation for major implementations.</li><li>Support provided to finance, commercial, supply chain, and R&amp;D relationship managers through process documentation, user requirement gathering, testing oversight, and project management for small-medium projects.</li><li>Provision of business partnering services for smaller corporate functions such as HR, corporate affairs, and legal, including annual high availability application testing coordination.</li><li>Stakeholder communications and engagement.</li></ul> Requirements: <ul><li>Bachelor’s degree in an appropriate discipline (preferably Computer Sciences, MIS or Information System) with at least 3 years Business Analyst, Business consulting and/or Project Management and Delivery. CPG Industry is a plus but not a must</li><li>SAP hands on experience is a must (SAP ECC6 / SAP S4 HANA)</li><li>Requires experience/in-depth knowledge of business operations and IT processes, in a manufacturing context.</li><li>Self-motivated, highly visible and an engaging point of contact, who enjoys working with people</li><li>The ability to embrace change, be adaptable and foster a culture of continuous improvement</li><li>Exceptional interpersonal and communication skills</li><li>Ability to work independently and thrive in a fast-paced, deadline-driven environment.</li><li>Ability to Communicate and inspire confidence with technical and non-technical audiences.</li><li>Exceptional verbal and written communication skills including technical documentation skills</li><li>Business process mapping experience.&nbsp;</li><li>Project Management experience managing multiple project streams of various complexity&nbsp;</li><li>Has the experience and cultural awareness required to work effectively with a regional and global team.</li><li>Can do attitude; high say-do.&nbsp;</li><li>Sees documentation and structure as a strong ally.&nbsp;</li><li>Proficient in English Language (Writing, reading &amp; speaking).</li></ul>

Responsibilities: Quote and Order Management: <ul><li>Interface with Customers for Quote request or Price inquiries and approval</li><li>Submit quotation request for pricing team approval.</li><li>Sales order entry, order confirmation &amp; expediting orders.</li><li>Order change and backlog price adjustment</li><li>On-going Backlog Management</li><li>Shipment release and follow up</li><li>Report and support past due backlog reduction</li><li>NPI - follow up with PM/Plant/Finance for part master and cost setup</li><li>Handle Sample order</li><li>Process RMA / Goods replacement</li></ul> Customer Service: <ul><li>Handle customer enquiries &amp; complaints. Investigate and work with other departments to resolve customer issues in a timely manner.</li><li>Emails/Conference calls / Customer and company Plant Visits for critical delivery issues, expedition or projects.</li><li>Work out solutions on Customer’s special requirements, such as label, Customs process, packing &amp; etc.</li><li>NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.</li></ul> Customer Supply Chain Management: <ul><li>Initiate Stock Requisition for customer advance order or buffer stock.</li><li>Work with Planning team on capacity adjustment in order to fulfill Customer’s demands</li><li>Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis</li><li>Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.</li><li>Negotiate with Customer for VMI liability and deadstock compensation.</li><li>Resolve logistics and custom issues with relevant functions</li></ul> Customer Credit and Billing Management: <ul><li>Billing attainment</li><li>Follow up queries with Account Receivable</li><li>Coordinate with Finance and Customer to solve pass due invoices issue</li><li>Manage customer credit status &amp; escalate for any abnormal status</li><li>Apply credit release</li><li>Process Credit note / Debit Note</li></ul>&nbsp;Requirements: <ul><li>Customer Focus.</li><li>Excellent communication skill. Able to interact with internal and external partners.</li><li>Problem solving skills</li><li>Team player with positive attitude.</li><li>Proactive, responsible and takes ownership of issues.</li><li>Able to work under pressure.</li><li>Self-motivated, independent and able to work with minimum supervision</li><li>Sense of urgency, analytical and able to multi-task under fast paced environment.</li></ul>

Responsibilities: <ul><li>Global primary interface and contact point: Serve as the primary interface between the customer and company, develop and maintain a good trusting relationship with the customer to position company as a strategic partner.</li><li>Cross functional and regional collaboration: Globally manage the escalation from client and company internal, work closely with internal teams such as regional sales, FAE, pricing, customer support and operation to ensure seamless delivery of products or services to the global footprint of client.</li><li>Interlock with OEM teams: Coordinate with multiple of OEM teams to have the strategic alignment and execution for the significant OEMs and projects to maximize company revenue and market share globally.</li><li>Lead the pricing and contract negotiations: Lead and finalize the negotiation of ODM quotation, QBR pricing and contract terms to achieve mutual beneficial outcomes for both of TE and client.</li><li>Develop and implement account plans: Regular monitoring and analyzing the account performance metrics, keep abreast of market trends, competitor activities and industry developments, providing insights and leadership to the internal co-workers. Developing strategic account plan to identify the key opportunities for business growth, addressing customer objectives and aligning company solutions and services accordingly.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree or above</li><li>At least 5 years of working experiences on sales or customer facing roles in the interconnect industry or in OEM/ODM</li><li>Must understand OEM/ODM business model and the culture of the industry</li><li>Excellent communication skills with the proactive approach to influence and build credible relationships with cross functional/regional teams inside and outside of company</li><li>Capable of working independently with minimal supervision to take ownership of and maintain progress on multiple tasks</li><li>Good command of English</li><li>Team player, Proactive, Self-disciplined, Multi-tasking, Problem solving</li><li>Ability to work under stress and in a fast-paced environment</li></ul>

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274 it integration service delivery manager Jobs found

GBS Continuous Improvement Process Lead

ASC - Business Development Specialist

Finance Accounting Specialist

Sales and Marketing Director

ITAM Manager

Quality Manager

Sr. Manager- FP&A

IT Business Analyst

Customer Service Specialist I

Account Manager III

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274 it integration service delivery manager Jobs found

GBS Continuous Improvement Process Lead

ASC - Business Development Specialist

Finance Accounting Specialist

Sales and Marketing Director

ITAM Manager

Quality Manager

Sr. Manager- FP&A

IT Business Analyst

Customer Service Specialist I

Account Manager III

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.