Manager - Hire to Retire

Manager - Training

Operations Manager

Commercial Operations Specialist

Principal/Staff Engineer – Firmware Development

Staff/Principal Engineer - CMP Advanced NAND

Fronted End Central Process Integration Senior Engineer

Front End Central Product Integration (FE CPIE) MTS (FE)

MTS – FECOS CPIE Device

Receptionist

Role Description:&nbsp; <ul><li>The Manager, Hire to Retire Process Transformation is responsible for leading the day-to-day delivery of transformation projects and workstreams across the Hire-to-Retire lifecycle within Human Capital Services.&nbsp;</li><li>Reporting to the Associate Director, the role translates the transformation agenda into executable plans, standardized processes, and digital-enabled solutions, working hands-on across process design, system configuration, data, and change.</li><li>It combines strong project delivery discipline with practical HC process and technology expertise to move Group Services towards a best-in-class shared services operating model.&nbsp;</li><li>The role is a key delivery partner to the Associate Director and to vertical HR teams, ensuring initiatives are delivered on time, on budget, and to the intended quality, while coordinating junior team members and third-party resources.&nbsp;</li></ul> Responsibilities:&nbsp; 1. Transformation Project &amp; Workstream Delivery&nbsp; <ul><li>Lead the planning, delivery, and reporting of assigned transformation projects and workstreams across the entire Hire-to-Retire lifecycle; managing scope, timelines, budgets, risks, and issues.&nbsp;</li><li>Develop and maintain project plans, delivery artefacts, and status reporting for the Associate Director and governance forums.&nbsp;</li><li>Coordinate project stakeholders, cross-functional contributors, and vendor resources to deliver against agreed milestones.&nbsp;</li></ul> 2. Process Standardization &amp; Improvement&nbsp; <ul><li>Analyze current-state Hire-to-Retire processes across verticals and design standardized, simplified, and automated future-state processes.&nbsp;</li><li>Document process maps, standard operating procedures, and service definitions, embedding controls-by-design and data quality requirements.&nbsp;</li><li>Identify and quantify efficiency, experience, and control improvement opportunities to build the case for change.&nbsp;</li></ul> 3. Digital &amp; Technology Enablement&nbsp; <ul><li>Support the configuration, testing, and deployment of HR platforms (HCM, ATS, LMS, ServiceNow, workforce analytics) in partnership with Group IT and vendors.&nbsp;</li><li>Gather and document business requirements, translate them into functional specifications, and manage user acceptance testing.&nbsp;</li><li>Support the expansion of service management capabilities such as ticket taxonomy, SLAs, and self-service workflows.&nbsp;</li></ul> 4. Data, Analytics &amp; Insight&nbsp; <ul><li>Compile, validate, and analyze workforce and process data to support business cases, benchmarking, and decision-making.&nbsp;</li><li>Build clear, traceable analysis and reporting, including cost-to-serve, cycle time, volumes, and quality metrics.&nbsp;</li><li>Support the development of dashboards and management reporting that track transformation benefits and service performance.&nbsp;</li></ul> 5. Change Enablement &amp; Stakeholder Engagement&nbsp; <ul><li>Alongside our Change and Communications team, deliver change management activities for assigned initiatives, including stakeholder engagement, communications, training, and adoption support.&nbsp;</li><li>Run stakeholder interviews and workshops to capture pain points, requirements, and priorities across the Hire-to-Retire lifecycle.&nbsp;</li><li>Build strong working relationships with vertical HR teams and enabling functions to secure buy-in and sustained adoption.&nbsp;</li></ul> 6. Value Realization &amp; Continuous Improvement&nbsp; <ul><li>Track delivery against defined success metrics and support the realization and reporting of transformation benefits.&nbsp;</li><li>Capture lessons learned and embed a culture of continuous improvement and service excellence within Human Capital Services.&nbsp;</li><li>Contribute to the ongoing development of transformation standards, tools, and delivery methodology.&nbsp;</li></ul> Requirements: Qualifications &amp; Experience&nbsp; <ul><li>Bachelors or Masters degree in HR, Business, Information Systems, or a related discipline.&nbsp;</li><li>6 to 10 years experience in HR transformation, HR shared services, consulting, or enterprise HC operations.&nbsp;</li><li>Proven experience delivering process and technology change within complex, multi-entity organizations.&nbsp;</li><li>Practical experience with HR technology ecosystems (for example HCM, ATS, LMS, and ServiceNow) and workforce data and analytics.&nbsp;</li><li>Exposure to AI-enabled solutions within the Human Capital services domain is an advantage.&nbsp;</li><li>Recognized project management or process improvement certification (for example PMP, PRINCE2, Agile, or Lean Six Sigma) is desirable.&nbsp;</li></ul> Key Competencies&nbsp; <ul><li>Project and workstream delivery.&nbsp;</li><li>End-to-end HC process design and improvement.&nbsp;</li><li>HR technology enablement and requirements management.&nbsp;</li><li>Workforce data analysis and reporting.&nbsp;</li><li>Stakeholder engagement and change enablement.&nbsp;</li><li>Structured problem-solving and attention to detail.&nbsp;</li><li>Commercial and value-oriented mindset.&nbsp;</li></ul>

Responsibilities: <ul><li>The job holder will be responsible to design, develop, deliver and administer training programs that enhance employee knowledge, skills, behaviours, and performance to support the company attain its strategic objectives.</li><li>Develop and implement comprehensive Training intervention programs that aligns with Talent Management strategy and overall development of the employees to address specific skill gaps.</li><li>Conduct needs assessment to identify skill gaps and training needs and create training programs that are designed to effectively improve performance and productivity of employees.</li><li>Plan the annual training calendar and delivery of Internal/ External trainings and development programs by rolling out suitable training programs that enhance employees’ skills and performance, increase productivity/ quality of work and meet the identified needs in alignment with the organizations values and culture.</li><li>Facilitate training and awareness sessions/ workshops for employees and leaders and maintain close communication with all to discuss training needs, training methodologies and solutions to ensure that they are fully aware of training opportunities available.</li><li>Deliver training sessions, workshops, and seminars to employees, ensuring content is engaging, relevant, and interactive.</li><li>Develop and manage the training budget to ensure that the best quality of trainings are provided within the established budget and ensure that resources are allocated effectively across all levels of the organization.</li><li>Identify and partner with external vendors to source training content and solutions as needed and measure performance to ensure that the organizations learning and development programs have access to the best training content and solutions available in the market.</li><li>Provide coaching and support to managers and leaders to help them develop their teams and support employee development.</li><li>Conduct post-training surveys to measure training program and vendor effectiveness and relevancy along with individual retention and adoption of learnings.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration with Major’s in Human Resources; Master’s degree- preferred</li><li>Professional certification in Assessment and Learning and/or CIPD in Learning and Development (level 3 or 5)- preferred</li><li>Certified Coach or Certified NLP (Neuro-Linguistic Programming) practitioner - preferred</li></ul>

Responsibilities: Policies and Procedures (10%) <ul><li>Develop and implement the manufacturing related policies and procedures in order to align with government regulation and corporate policy, organize the formulation of the responsibilities of management personnel at all levels, and optimize the internal structure and staffing.</li><li>Develop and implement assembly function budget and plan; allocate function target to subordinates; and monitor the achievement of the budget and overall performance in order to achieve targeted of Plant performance.</li></ul> People Management (15%) <ul><li>Allocate and balance work across direct reports;&nbsp;</li><li>Review and provide timely performance feedback to direct reports;&nbsp;</li><li>Mentor, develop and motivate them;</li><li>Help resolve people/functional issues in the team;</li><li>Submit manpower application and interview the candidates; in order to achieve targeted department performance and retain key talent.</li></ul> Production (25%) <ul><li>Supervise and monitor the production activities and process;</li><li>Help to solve critical production issues;</li><li>Cooperate with other functions within molding department and other departments in getting necessary support; in order to ensure the normal day-to-day production.</li></ul> Assembly (25%) <ul><li>Review the maintenance plan;</li><li>Monitor the maintenance plan execution;</li><li>Approve the Purchase Request for spare parts;</li><li>Provide overall mold/Die/Tool maintenance instruction and monitor the execution; in order to ensure the normal operation of die and improve daily operating efficiency.</li></ul> Equipment maintenance (5%) <ul><li>Review the maintenance plan;</li><li>Monitor the maintenance plan execution;</li><li>Approve the Purchase Request for equipment and parts;</li><li>Provide overall equipment maintenance instruction and monitor the execution; in order to ensure equipment operate reliably and improve daily operating efficiency.</li></ul> Engineering (10%) <ul><li>Allocate new projects to engineers;</li><li>Monitor the new project process and control the cost and schedule;</li><li>Provide cross functions/departments coordination;</li><li>Help to solve critical technical issues; in order to ensure the successful completion of the project.</li></ul> EHS (5%) <ul><li>Formulate and perfect the department EHS management system and operational procedures, and ensure the effective implementation.</li><li>Fully understand and implement EHS responsibilities to ensure EHS work in department meets relevant requirements;</li><li>Set departmental and individual EHS performance targets according to laws and regulations and requirements of the company, and check and evaluate the completion of the targets regularly;</li><li>Check the safety situation of production site regularly to eliminate all kinds of unsafe factors and prevent accidents.</li></ul> Project Management and Activity (10%) <ul><li>To reduce the&nbsp;costs and improve efficiency of the department, organize and plan key improvement projects, and monitor the implementation of these projects (Tebit Saving, Kaizen)</li><li>In order to improve and cooperate with the plant in implementing the excellent operation objectives, actively participate in training and use tools for improvement, such as VS Transformation, CCF, etc</li></ul> Requirements: <ul><li>Bachelor and above Degree;</li><li>Good English skills (written and oral);</li><li>Min. 10 years shopfloor management experiences in elec. Industry, above two years on managerial positions;</li><li>Solid Lean/6 Sigma knowledge and project experiences;</li><li>Familiar with quality system and tools;</li><li>Rich experiences in operator training and development;</li><li>Planning knowledge and experiences;</li><li>Proficient PC skills.</li></ul>

Role Description: <ul><li>The Jobholder is responsible for the overall management of Turkey supplier base within assigned raw and packaging material categories.</li><li>She/he will be ensuring excellent execution of the Global / Regional Category strategy and lead the COGs saving projects.</li><li>The job holder will handle the day-to day management of her/his materials supply base including supplier performance.</li><li>She/he is responsible for ensuring that materials for the factories are delivered as per the established KPIs by the relevant internal stakeholders.</li></ul> Responsibilities: Maximize value for money <ul><li>Establish procurement strategies for raw pack materials in line with global/regional category teams.</li><li>Lead the development and execution of Cost of Goods Sold (COGS) initiatives and specification changes in coordination with the relevant stakeholders.</li><li>Own Resilience program in Turkey in collaboration with SQA &amp; R&amp;D driving dual sourcing target.</li><li>Negotiate and challenge suppliers quality, price (where appropriate, non-regional/global category materials), service, lead times, minimum order quantities &amp; payment terms to get the best value for every dollar spent.</li><li>Provide Commercial leadership for new supplier introductions and approvals.</li><li>Provide local management of Purchase Price Variance (PPV) and buying performance metrics.</li></ul> Optimize and protect the supply chain <ul><li>Contribute to World-class management of Working Capital through Day Raws and Packs Outstanding (DRPO) initiatives (e.g. stock reductions).</li><li>Manage the contracting process including request for quotation (RFQs) &amp; tenders (where appropriate, non-regional/global category materials) and contract creation &amp; PO issuance (samples) in line with the policies and procedures.</li><li>Manage Mars Intellectual Property with the support of the regional IP Commercial representatives, using the appropriate Confidentiality agreements and supply contracts to ensure is protected. Ensure responsible and continuous supply.</li><li>Provide local expertise and market intelligence for the global category teams.</li><li>Provide Commercial leadership for new supplier introductions and approvals.</li><li>Provide necessary support to internal stakeholders in ensuring supply continuity, supplier issues, non-conformance, managing stocks and pipelines. o Ensure zero runouts due to materials availability.</li><li>Support SQA in developing supplier performance scorecards and provide commercial leadership for the proactive measurement of supplier performance (Supplier compliance scorecards).</li><li>Manage &amp; develop day to day relationship with suppliers and provide commercial leadership to resolve disputes, supplier issues and non-conformance when site internal stakeholders are unable to during the contractual period.</li><li>Monitor commodity trends periodically and provide local expertise and market intelligence for the global category teams to anticipate future risks/opportunities</li><li>Provide support to sustainability initiatives (local/regional/global) to ensure compliance to targets in relation to materials.</li><li>Work closely with internal stakeholders &amp; suppliers to ensure the right specifications are purchased.</li><li>Responsible for the requisition-to-pay process for the assigned scope of purchases and ensures that demands are met.</li></ul> Leverage External Capabilities <ul><li>Provide local expertise and market intelligence for the global category teams.</li><li>Provide Commercial leadership for new supplier introductions and approvals.</li></ul> Requirements: <ul><li>Bachelors degree - 1-3 years of Commercial/Purchasing experience preferably in the Fast-Moving Consumer Goods (FMCG) field - Fluent in English.</li><li>Preferably knowledge of SAP MM Modul Advanced user of MS Office applications especially Excel</li></ul>

Responsibilities: SUPPORT CUSTOMERS AND DEBUG FIRMWARE <ul><li>Customer engineering support: Act as the primary technical escalation point for Security Firmware on SSD products — triage, prioritize, and drive customer reported security issues to closure within committed response times</li><li>Security feature enablement: Guide customers through the configuration, integration, and validation of SSD security features; including, but not limited to: TCG Opal/Pyrite/Ruby and Enterprise SSC, ATA and NVMe security commands, self-encrypting drive operation, secure boot and signed firmware update, sanitize and cryptographic erase, key management, and device attestation</li><li>Debug and root cause analysis: Reproduce customer, qualification, and field failures in the lab; analyze firmware logs, traces, and bus captures; debug Security Firmware source; and deliver documented root cause and corrective action</li><li>Firmware fixes and validation: Develop, unit test, and functionally validate targeted Security Firmware changes and customer specific configurations and builds, ensuring each change meets the security, functional, performance, and quality/reliability requirements of the technical spec matrix before release</li><li>Vulnerability and incident response: Assess the impact of reported vulnerabilities and security findings on products already in the field, and support mitigation planning, remediation delivery, and customer disclosure</li><li>Customer qualification and compliance support: Support customer security audits, security questionnaires, and certification activities (e.g. TCG specification compliance, FIPS 140-3, Common Criteria), and produce the application notes, integration guides, and technical documentation customers depend on</li></ul> STAKEHOLDER MANAGEMENT <ul><li>Represent our client in direct technical engagement with customer engineering teams, translating Security Firmware behavior, constraints, and risk into terms that are clear to both engineering and non-engineering audiences</li><li>Dedicatedly provide to management, multi-functional team members, and the firmware team consistent, detailed, and properly summarized information regarding customer issues, escalation status, and the progress of firmware fixes</li><li>Maintain accurate issue records, root cause reports, and knowledge base content so that recurring customer questions are answered faster over time</li></ul> PEOPLE DEVELOPMENT <ul><li>Multi-functional Teamwork: Develop and maintain collaborative, open and, constructive relationships with peers, management, and partner teams across firmware development, product engineering, quality, and field applications</li><li>Team Development: Provide technical capability that continuously improves team involvement, morale, and productivity</li><li>Personal Development: Work to continuously improve your technical capability and communication skills</li></ul> AI UTILIZATION <ul><li>Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and requirements.</li><li>Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work.</li></ul> Requirements: <ul><li>Bachelors/masters degree in computer or electrical engineering with 5+ years of relevant experience.</li><li>Experience in a customer facing engineering role such as customer engineering support, field applications, sustaining engineering, or escalation management is strongly preferred</li><li>Embedded Security domain knowledge and experience, including cryptography fundamentals (AES, RSA/ECC, SHA), key management, secure boot, and secure firmware update</li><li>Familiarity with storage security standards and features such as TCG Opal and Enterprise SSC, ATA Security, NVMe security and sanitize commands, and self-encrypting drives is an advantage</li><li>Expertise in the use of programming languages (eg. C, C++, RUST), programming tools &amp; environments</li><li>Experience programming in Python for test automation, log parsing, and debug tooling is an advantage</li><li>Understanding of storage interfaces including ideally PCIe/NVMe, SATA, or SAS</li><li>Experience with NAND flash and other non-volatile storage is an advantage</li><li>Experience in storage industry, storage systems, or a related technology is an advantage</li><li>Proficiency in debugging and resolving code problems for firmware applications, including the use of debuggers, firmware trace and log analysis, and protocol analyzers</li><li>Experience with defect tracking, change control, and firmware release processes in a production or sustaining environment</li><li>Excellent written and verbal communication skills, with the ability to manage multiple concurrent escalations under time pressure and stay effective in customer visible situations</li><li>Ability to apply baseline digital fluency and role-appropriate AI literacy to use AI-enabled tools responsibly and effectively for research, analysis, content creation, problem-solving, operational tasks, and achieving business outcomes.</li></ul>

Responsibilities: <ul><li>As a CMP Process Development Engineer, you will develop and optimize chemical mechanical planarization procedures. These procedures aim to improve product quality and reliability for the next generation of company memory parts.</li><li>Focus on understanding and improving the process margins required for meeting the mature yield goal for 3D NAND parts</li><li>Advanced 3D NAND CMP process development will include performing fundamental research, consumables development, and hardware evaluation, as well as testing processes for novel applications</li><li>Initiate and manage experiments to widen process margins as well as to evaluate manufacturability of next node solutions</li><li>Extensively collaborate with vendors to develop processes that meet integration requirements for current and next-generation 3-D NAND nodes</li><li>Incorporate best known manufacturing methods into early development phase of upcoming nodes</li><li>Design and implement advanced process monitoring and control methodologies</li><li>Provide strategic roadmap for N+, N++ and future NAND Nodes</li><li>Serve as a technical expert within company contributing to technical projects for improvements to processes, procedures, and equipment</li><li>Define and leads complex, multi-functional projects of critical importance to company, helps to define strategic direction</li><li>Provide advice and counsel to management on significant technical issues. Leads and initiate innovation projects through patents/technical papers</li><li>This position requires communication and collaboration with partners both locally and globally. Strict adherence to company Intellectual Property Protection policy is necessary</li></ul> Requirements: <ul><li>PhD with ≥5 years, or Master’s degree with ≥7 years, or Bachelor’s degree with ≥10 years of relevant experience in Electrical Engineering, Materials Science, Chemical Engineering, Physics, or a related field, with demonstrated expertise in semiconductor Experience in Chemical Mechanical Planarization (CMP) Process in 300mm wafer fabrication.</li><li>Hands-on experience CMP equipment operation such as AMAT (LKP), EBARA-300X and next generation CMP equipment, optical metrology, profilometry, polishing slurries, conditioners, and polishing pads</li><li>Experience in dielectrics/metals CMP process development on 3D NAND or other memory technology</li><li>Understanding of various integration and structural impacts and constraints related to film deposition and other upstream/downstream processes</li><li>An understanding of the general process steps and process flow for memory processing planar and vertical NAND memory.</li><li>Strong interest in Data science, modelling, and drive to use/adopt AI to optimize workflows.</li><li>Excellent oral and written communication skills with ability to convey the message in concise and effective manner both in local as well as remote communications.</li><li>Strong collaboration and communication skills (verbal and written).</li><li>Self-driven, adaptable, and able to manage multiple projects.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Proven ability to take calculated risks and execute novel solutions.</li><li>Recognized as a mentor, team player and technical expert with the ability to solicit feedback, accept input, and analyze success/failure.</li></ul>

Responsibilities: <ul><li>Collaborate with multi-functional network teams from PIE, Process &amp; Equipment Engineering, WLR, TD to improve product yields and reliability within your assigned process loop.</li><li>May require travel to global company sites to foster collaboration and drive execution.</li><li>Communicate module related issues to the Fab engineering and leadership teams.</li><li>Design, execute, and analyze experiments to improve fab process, yield, and quality.</li><li>Collect and interpret complex data to optimize Fab processes and increase yields.</li><li>Engage and/or lead cross-area engineering teams to tackle process issues.</li><li>Work closely with global partners to stay ahead of on module related topics and process alignment projects.</li><li>Collaborate with other PI module owners and sister fabs to drive business process alignment</li><li>Partner with IE, Process and Equipment Engineering and Production to better forecast and balance yield, output and process issues</li><li>Promote network synergy through improved benchmarking and standardization of known engineering best-known methods (BKMs), business process.</li></ul> Requirements: <ul><li>Bachelor’s or advanced degree in Engineering or Science is required</li><li>Strong analytical, logical, and critical thinking skills</li><li>Effective communicator, able to collaborate across all levels</li><li>Growth mindset with a passion for continuous learning</li><li>Internship or experience in the semiconductor industry is a plus</li><li>Demonstrated leadership and a track record of impact are highly desirable</li><li>Interest in and knowledge of the semiconductor industry and company is preferred.</li></ul>

Responsibilities: <ul><li>Lead process integration (PI) structural uniformity and cross loop integration for critical modules (e.g., capacitance loop), owning end to end integration strategies to resolve yield, quality, and reliability gaps. </li><li>Drive physics&nbsp;and process based integration solutions through close collaboration with cross module process owners, PI subject matter experts, and key suppliers to optimise integration structures and achieve BIC yield and quality targets.</li><li>Develop and apply model based root cause analysis frameworks (transport, reaction kinetics, pattern density, and geometry dependent effects) to diagnose structural non uniformity. Define, implement, and continuously strengthen critical inline monitoring and defence lines (CD, film loss, mass delta, defectivity, edge/periphery metrics) to ensure robust control of structural uniformity.</li><li>Own and advance product integration programs and loop level domain expertise, maintaining deep technical knowledge across node transitions. </li><li>Proactively drive node over node “shift left” integration, including early implementation of uniformity, bevel, and backside best known methods (BKMs) during development phases to accelerate whole wafer (centre-to-edge) yield and quality ramp.</li><li>Drive worldwide technical alignment and execution excellence by leading global projects, standardizing and leveraging network BKMs, and scaling proven solutions across sites. Identify efficiency and performance gaps, and lead business process creation, optimization, and re engineering to improve benchmark performance, cycle time, and development productivity.</li><li>Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements.</li></ul> Requirements: <ul><li>Bachelors/Masters/PhD. in EE, Materials Engineering, Materials Science, Physics and Chemical but optional if candidates have more than 10 years experience in process related role in the semiconductor industry.</li><li>With more than 7 years of relevant industry experience/knowledges.</li><li>Good logical thinking and knowledge in Semiconductor Fabrication process flows, interaction of different processes and how changes affect yield, device performance and reliability. Understanding of DRAM and NAND operation and structure to decipher parametric, probe and qual data from both front-end and backend assembly processes.</li><li>Good model-based problem solving, together with data-driven decision making, and presentation skills. Proven ability to troubleshoot and solve structure and device-related issues, and address root cause.</li><li>Good organizational capabilities and ability to work effectively. Ability to be flexible with job responsibilities and take the initiative to assume added responsibilities. Travel to company sites as necessary for face-to-face collaboration.</li><li>Strong interpersonal skills and customer/co-worker relationships. Successfully demonstrated teamwork skills with a strong focus on developing good team dynamics.</li><li>Good multi-tasking, verbal and written communication skills.</li><li>Ability to apply baseline digital fluency and role appropriate AI literacy to use AI enabled tools responsibly and effectively for research, analysis, content creation, problem solving, operational tasks, and achieving business outcomes</li></ul>

Responsibilities: <ul><li>Enable technology ramp in high-volume production for CMOS and memory devices.</li><li>Improve device performance with a focus on variability reduction and robustness.</li><li>Support and execute design and test optimization to enhance manufacturability and performance.</li><li>Identify and implement process simplification and working methodology improvements.</li><li>Lead or actively contribute to cross-functional problem-solving for device, yield, and quality issues.</li></ul> Requirements: <ul><li>Minimum 5 years of relevant working experience is requiredA masters or Ph.Ddegree in Physics or Engineering areas is preferred.</li><li>Working experience in wafer fab process or process integration engineeringDirect experience in advanced CMOS device technology such as FinFET or GAA is preferable.</li><li>Proven knowledge in semiconductor physics and understanding of transistor operations, scaling limitations and reliability, basic knowledge of CMOS circuits and characterisation methods.</li><li>Understanding of wafer fabrication process areas, including tool sets, process mechanisms, tuning knobs, etc.</li><li>Excellent data analysis skills using software (JMP, SPOTFIRE, etc).</li><li>Strong task ownership, self-motivated to work with other team members to make progress collaboratively.</li><li>Open-minded attitude to learn new skills and could adapt to a new working environment swiftly.</li><li>Good digital literacy with MS OfficeProgramming capability such as Python is a plus.</li><li>Occasional international business travel is required for this position.</li></ul>

﻿Responsibilities: <ul><li>Welcome and professionally engage guests upon arrival.</li><li>Complete check-in and check-out procedures accurately and efficiently.</li><li>Provide personalized service to luxury, VIP, and international guests.</li><li>Manage guest requests, questions, complaints, and service-recovery situations.</li><li>Handle reservations, room allocations, billing, and guest profiles accurately.</li><li>Coordinate with Housekeeping, Concierge, Bell Desk, Reservations, Guest Relations, and other hotel departments.</li><li>Maintain accurate records in the property-management system.</li><li>Communicate hotel facilities, services, policies, and local information clearly.</li><li>Identify opportunities to enhance the guest experience and promote hotel services.</li><li>Handle confidential guest information professionally and discreetly.</li><li>Support smooth front-office operations during busy periods.</li><li>Follow Jumeirah’s grooming, appearance, safety, and service standards.</li><li>Demonstrate cultural awareness when assisting guests from different countries and backgrounds.</li></ul> Requirements: <ul><li>Previous experience as a Receptionist, Front Desk Agent, Guest Service Agent, Guest Relations Agent, or similar front-office professional.</li><li>Experience in a luxury or ultra-luxury hotel, resort, branded residence, or comparable high-end hospitality environment.</li><li>Strong exposure to guest service, VIP service, and international clientele.</li><li>Excellent spoken and written English communication skills.</li><li>One additional language at C1 level.</li><li>Preferred additional languages include Russian, Spanish, French, Italian, German, Dutch, Greek, Portuguese, Mandarin/Chinese, and Japanese.</li><li>Excellent grooming and professional presentation.</li><li>Strong interpersonal, communication, and problem-solving skills.</li><li>Ability to work in a fast-paced, multicultural, guest-facing environment.</li><li>Availability to work shifts, weekends, and public holidays.</li><li>A clear, professional photograph must be included on the CV.</li><li>Candidates must be eligible to work in the UAE or be willing to relocate.</li></ul>

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328 it integration service delivery manager Jobs found

Manager - Hire to Retire

Manager - Training

Operations Manager

Commercial Operations Specialist

Principal/Staff Engineer – Firmware Development

Staff/Principal Engineer - CMP Advanced NAND

Fronted End Central Process Integration Senior Engineer

Front End Central Product Integration (FE CPIE) MTS (FE)

MTS – FECOS CPIE Device

Receptionist

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328 it integration service delivery manager Jobs found

Manager - Hire to Retire

Manager - Training

Operations Manager

Commercial Operations Specialist

Principal/Staff Engineer – Firmware Development

Staff/Principal Engineer - CMP Advanced NAND

Fronted End Central Process Integration Senior Engineer

Front End Central Product Integration (FE CPIE) MTS (FE)

MTS – FECOS CPIE Device

Receptionist

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