UAEN Assistant Manager - Contracts

Software Engineer - ERP

Senior Manager-Advanced Quality Engineering

ServiceNow Developer

Consultant Infrastructure & Operations (SAM)

VP, IAM Program Manager

Site Quality Leader

AVP, IAM Program Manager

Salesforce Developer

Service Delivery Manager

Responsibilities: <ul><li>Support in preparing budgetary cost advice for all work elements of the project, ensuring accurate cost estimates and facilitating informed decision-making.</li><li>Issue inquiries to suppliers/subcontractors and prepare bid summaries for review and approval, optimizing procurement processes and securing competitive bids.</li><li>Support procurement and contractual activities, safeguarding the companys interests and ensuring compliance with contractual obligations.</li><li>Generate Order of Magnitude costs for construction projects, providing preliminary cost estimates to guide project planning and decision-making.</li><li>Refine, monitor, and control costs during design development, ensuring cost efficiency and adherence to project budgets.</li><li>Manage cost analysis for new work, repair, and maintenance work to provide detailed cost requirements and timely advice to the client, fostering cost transparency and informed client decisions.</li><li>Liaise and coordinate between civil, Mechanical, Electrical, and other disciplines to ensure the material requirements for different work, assess the feasibility of using different materials, and create various cost scenarios for the client to make informed decisions on the cost implications of material choices.</li><li>Conduct risk analysis of different projects to identify, manage, or avoid potential risks, enhancing the cost-benefit profile of projects through proactive risk mitigation strategies.</li><li>Procure quality services and works, calculating cost benefits to the project and client to ensure adherence to best practices and maximize project value.</li><li>Manage the tendering and awarding process and procedures, ensuring the selection of qualified contractors for bidding and awarding of work within established parameters, fostering competitive procurement practices and securing the best value for the project.</li></ul> Requirements: <ul><li>Graduate in Contracts Management/ Civil Engineering/ Quantity Surveying or related field.</li><li>Certified Contract Manager (CCM) / Professional Contract Manager (PCM) / Certified Public Procurement (CPP)- preferred</li><li>Strong knowledge in FIDIC suite of contracts&nbsp;</li><li>Skilled in Project Management (preferred), Quantity Survey (requirement) and Risk Management (preferred).</li><li>Strong understanding of contract law, construction law, and relevant business law principles.</li><li>Min. 3-5 years of experience with at least 3 years involvement in administering contracts.&nbsp;</li></ul>

Responsibilities; <ul><li>Application Development: Partners design and develop high-quality applications in SAP Functional modules COM/FIN/OPERATIONS.</li><li>Automation: Applies internal software deployment platform, methodologies, and tools to automate the deployment process, ensuring smooth and reliable releases.</li><li>Collaboration: Partners with cross-functional teams of product managers, designers, vendors, and other engineers to gather moderately complex requirements and deliver solutions that meet business needs.</li><li>Testing &amp; Debugging: Writes and maintains moderately complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software.</li><li>Continuous Improvement: Makes suggestions for improving deployment processes and implements approved standards to improve efficiency and reliability.</li><li>Documentation: Drafts and maintains comprehensive documentation for moderately complex software applications, deployment processes, and system configurations.</li><li>Technical Support: Provides technical support and troubleshooting for moderately complex issues with deployed applications to ensure minimal downtime and fast resolution.</li><li>Configuration: configuring, troubleshooting, and solutioning SAP Functional modules.</li><li>Service Management: Looks for continuous improvement opportunities in Incident and Service Request processes based on trend analysis.</li><li>ITSM: ServiceNow support, including process definitions and reporting, including developing and designing reports. Leads process implementation and governance across all ITIL processes, including Incident, Problem, Change, Knowledge, etc.</li><li>Vendor Governance: Monitors and governs all performance metrics of Managed Services Partners.</li></ul> Requirements: <ul><li>Experience: Minimum 7 years of total IT work experience with roughly 5+ years of relevant hands-on SAP/ERP and configuration experience.</li><li>Education: Bachelor’s degree in Computer Science or equivalent practical experience.</li><li>Certifications: ITIL certification is preferred for service management and process governance.</li></ul>

Responsibilities: <ul><li>Implement quality planning and controls for prototype/sample builds; manage build documentation.</li><li>Conduct Measurement System Analysis (MSA) for inspection systems and gauges.</li><li>Analyze samples and quality issues during development; drive corrective actions.</li><li>Ensure design verification and product qualification testing prior to project Gate 5.</li><li>Perform Process Capability Studies to support Final Tool Approval (FTAR) using CTAR methodology.</li><li>Establish and maintain quality controls and documentation for production environments.</li><li>Monitor process capability and oversee corrective actions as needed.</li><li>Approve measurement and cosmetic inspection criteria.</li><li>Support internal and external audits, including customer quality system audits.</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical, Mechanical Engineering, or related field.</li><li>10+ years of experience in quality control, preferably in cable assemblies, connectors, sockets, or similar industries.</li><li>Strong leadership capability and experience in managing people leaders across cultures.</li><li>Strong communicator with excellent written and verbal English skills.</li><li>Able to communicate effectively across all levels of the organization.</li><li>Trainer of quality tools and methodologies, with experience delivering workshops or coaching teams.</li><li>Deep understanding of ISO 9001, SPC, FMEA, MSA, and 7 QC tools.</li><li>Proficient in Statistical Process Control and Design of Experiments (DOE).</li><li>Demonstrated knowledge and experience with APQP methodology and requirements.</li><li>Familiarity with Model-Based Dimensioning (MBD) and GD&amp;T standards.</li><li>Expertise in EIA-364 test procedures.</li><li>Certified Internal/External Auditor; Six Sigma Black Belt preferred.</li><li>Skilled in quality software tools such as Minitab or JMP.</li><li>Strong organizational skills, strategic planning ability, and customer focus.</li><li>Proven ability to build effective cross-functional relationships and drive results.</li></ul>

Responsibilities: <ul><li>Own end-to-end technical delivery of SAM Pro capabilities including enhancements, defect management, and platform optimization.</li><li>Configure, develop and maintain Service Now modules, including SAM Pro, HAM Pro, and CMDB, in alignment with business requirements.</li><li>Design and maintain integrations with SCCM, Intune, Active Directory, Cloud platforms, and procurement &amp; contract systems.</li><li>Support configuration and tuning of software normalization, reconciliation rules, and license models within SAM Pro.</li><li>Ensure integrity and quality of data across discovery, CMDB, and entitlement sources.</li><li>Develop automation for SAM use cases such as license harvesting, compliance tracking, and request fulfilment optimization.</li><li>Design and implement workflows, Flow Designer automation, business rules, client scripts, UI policies and notifications while following Service now best practices.</li><li>Maintain technical documentation, participate in platform upgrades and releases, and contribute to continuous improvement initiatives focused on platform stability, user experience and efficiency.</li></ul> Requirements: <ul><li>Bachelor’s degree in IT or Computer Science.</li><li>5+ years of total experience, with at least 3 years of hands-on Service Now development experience.</li><li>Experience working with ServiceNow SAM Pro modules including normalization, reconciliation, and content service, is preferred.</li><li>Hands on with JavaScript, ServiceNow scripting, CMDB data model and platform security concepts.</li><li>Experience with Flow Designer, Integration Hub, and REST/SOAP APIs.</li><li>Understanding of Software Asset Management Lifecycle with exposure to discovery tools, software normalization and software reconciliation concepts.</li><li>ServiceNow Certified System Administrator (CSA) is preferred.</li><li>ServiceNow SAM Implementation Specialist (CIS) certification is highly desirable.</li><li>Excellent communication and ability to work independently as an individual contributor and collaborate effectively with cross-functional teams.</li></ul>

Responsibilities: <ul><li>Software Asset Lifecycle Management: Own end-to-end software asset lifecycle management from request, deployment, usage, optimization, and retirement. Maintain accurate and audit-ready software inventories and entitlement records. Ensure effective software normalization and reconciliations</li><li>License Compliance &amp; Audit Management: Ensure ongoing compliance with software licensing agreements by identifying and remediating compliance gaps and over deployment risks</li><li>Cost Optimization: Analyse software usage data to identify optimization and cost reduction opportunities, support contract renewals, license negotiations, and true-up planning with data-driven insights</li><li>Tools &amp; Data Management: Administer and operate SAM tools, ensure data accuracy across systems, and report for license compliance, deployment, and spend visibility</li><li>Process &amp; Continuous Improvement: Maintain and continuously improve SAM policies, standards, and operating procedures aligning with ISO/IEC 19770, ITIL and internal governance frameworks</li></ul> Requirements: <ul><li>Bachelor’s degree in IT or Computer Science from Tier 1 Engineering institute</li><li>6+ years of hands-on experience in Software Asset Management</li><li>Deep understanding of software licensing models and metrics (user, device, core, processor, subscription, BYOL, SaaS)&nbsp;</li><li>Proven experience handling complex enterprise software estates and managing publisher audits independently</li><li>Hands-on experience working with SAM tools such as Flexera, ServiceNow SAM Pro.</li><li>Experience working on high-impact global projects, strategic initiatives, and change management initiatives</li><li>Excellent communication and ability to work independently as an individual contributor and collaborate effectively with cross-functional teams</li></ul>

Responsibilities: <ul><li>Support critical IAM (Identity and Access Management) programs by coordinating cross-functionally with IAM teams, Information Security teams, and business IT stakeholders to ensure successful project delivery</li><li>Deliver against short-term and long-term strategic objectives aligned with program goals</li><li>Identify, track, and drive resolution of program issues and risks; maintain decision logs, communication plans, and other program documentation to ensure clear audit traceability</li><li>Engage regularly with key stakeholders to communicate issues, risks, and decisions, and gather feedback on solutions impacting the organization</li><li>Establish and maintain program metrics and evaluation methods to measure performance, identify improvement areas, and ensure timely reporting throughout the program lifecycle</li><li>Prepare and present program status reports for sponsors and leadership</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent experience; technology or equivalent related field preferred, with a minimum of 10+ years of experience in Information</li><li>Technology OR in lieu of the Bachelors degree, a minimum of 12+ years of experience in Information Technology</li><li>Minimum of 10 years of experience managing large scale, cross functional project</li><li>Minimum of 10 years of experience in information technology, with a focus on information security in one or more of the following areas: IAM, security</li><li>operations, security architecture, policy/governance</li><li>Minimum of 10 years of experience supporting auditors, audit inquiries and adhoc reporting Solid management skills</li><li>Experience with metrics for assessing and reporting program progress, productivity and variance analysis</li><li>Strong problem solving skills</li><li>Strong oral and written communication (presentation) skills&nbsp;</li><li>Program Management Certified (PMP) preferred</li></ul>

Role Description: <ul><li>The Site Quality Leader is responsible for the administration, supervision, and development of the Wilsonville Quality Assurance and Quality Engineering functions.&nbsp;</li><li>This position is responsible for ensuring full compliance to the regulatory requirements of 21 CFR 820, ISO13485, MDR and other applicable regulations including production and process controls.&nbsp;</li><li>The Site Quality Leader will report to the Global Head of Quality Operations.</li></ul> Responsibilities: <ul><li>Ensure that Material Review Boards are in place to ensure products are appropriately dispositioned within a timely manner, while ensuring appropriate corrective and preventive actions are initiated and regulatory requirements are met.</li></ul>&nbsp;Develop and implement systems to assure that development as well as production teams receive support in the following areas: <ul><li>Quality planning, including inspection techniques and sampling methods</li><li>Statistical Analysis</li><li>Application of required regulatory standards</li></ul> Develop and implement procedures and systems to assure product manufactured for human use meets design and functional specifications. These systems are to include as a minimum: <ul><li>Delivery of raw materials and components</li><li>Manufactured devices and equipment</li><li>Documentation associated with these functions</li><li>Develop, track, and report on the following administrative systems:</li><li>Department metrics</li><li>Department objectives</li><li>Personnel development and training</li><li>Support regulatory agency and customer quality audits.</li><li>Ensure the conformity of the components and products are appropriately checked in accordance with the Quality Management System before release.</li><li>Responsible for assisting and training associates in concepts of probability and statistics.</li><li>Responsible for failure appraisal and analysis (internal and external).</li><li>Authority to place products or processes on hold.</li><li>Design and develop forms and instructions for recording, evaluating, and reporting quality data.</li><li>Corrective and Preventive Action program</li><li>Based on operational/quality requirements, assist in test equipment selection and validation.</li><li>Utilize formal problem solving techniques to resolve product and/or process related issues.</li><li>As required, lead cross-functional teams to support resolution of product and/or process related issues or objectives.</li><li>Work with suppliers of both raw materials and components, to improve product quality and/or resolve quality issues.</li><li>Be innovative, knowledgeable and intensely committed to ensure that every product and service we supply conforms to FDA and Quality System Regulations..</li></ul> Requirements: <ul><li>Bachelors Degree with a scientific or engineering emphasis.</li><li>ASQ Certified Quality Engineer recommended. Six Sigma Green/Black belt recommended.</li><li>7-10 years experience in a related regulatory environment.</li><li>Experience should include positions at senior levels within the medical device organizations.</li></ul>

Responsibilities: <ul><li>Support critical IAM programs; coordinate cross-functionally with IAM teams, Information Security teams and business IT stakeholders to manage the successful delivery of IAM projects</li><li>Deliver on suitable short-term and long-term strategic objectives</li><li>Drive and deliver program issues/risks and resolution, decision logs, communication plans and other program documentation to ensure project goals are achieved and audit traceability is in place</li><li>Engage regularly with key stakeholders on issues/risk and decisions and gather feedback on implementation of solutions impacting the organization</li><li>Establish and support program metrics and evaluation methods to assess program strengths and identify areas for improvement as well as timely reporting of program status throughout its life cycle</li><li>Prepare and present reports for program sponsors and leadership</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent experience; technology or equivalent related field preferred, with a minimum of 6 years of experience in Information Technology OR in lieu of the Bachelors degree, a minimum of 8 years of experience in Information Technology</li><li>Minimum of 5 years of experience managing large scale, cross functional project</li><li>Minimum of 5 years of experience in information technology, with a focus on information security in one or more of the following areas: IAM, security operations, security architecture, policy/governance</li><li>Minimum of 4 years of experience supporting auditors, audit inquiries and ad-hoc reporting</li><li>Solid management skills</li><li>Experience with metrics for assessing and reporting program progress, productivity and variance analysis</li><li>Strong problem solving skills</li><li>Strong oral and written communication (presentation) skills</li><li>Program Management Certified (PMP) preferred</li></ul>

Responsibilities <ul><li>Collaborate with Product Managers and cross-functional teams to understand business requirements and translate them into technical solutions on the Salesforce platform.</li><li>Design, develop, and implement custom Lightning Web Components (LWC) on the client-side and leveraging object-oriented design principles and best practices for back-end.</li><li>Create and maintain Apex classes, triggers, and other Salesforce development artifacts.</li><li>Customize and extend standard Salesforce functionality to meet unique business needs.</li><li>Troubleshoot and resolve issues for our Salesforce end users while identifying any root cause problems to prevent future issues.</li><li>Develop, maintain, and extend integrations built on the Force.com platform.</li><li>Collaborate with front-end components to integrate Salesforce applications with external systems and web services.</li><li>Perform unit testing, code reviews, and participate in the overall quality assurance process.</li><li>Apply solid understanding and working knowledge of modern JavaScript for Lightning Web Components to solve for complex business needs.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Technology, Information Systems or related field</li><li>Salesforce Certified (e.g., Platform Developer I, Platform Developer II, JavaScript)</li><li>2+ years of experience with SF Command Line tooling, Git, and VS Code</li><li>2+ years of experience with Apex, Visualforce, and other Salesforce development technologies</li><li>2+ years of Proven experience as a Salesforce Developer with a focus on Lightning Web Components (LWC)</li><li>3+ years of experience and strong proficiency in object-oriented design principles and hands-on experience in applying them to Salesforce development.</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

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14 itil certified Jobs found

UAEN Assistant Manager - Contracts

Software Engineer - ERP

Senior Manager-Advanced Quality Engineering

ServiceNow Developer

Consultant Infrastructure & Operations (SAM)

VP, IAM Program Manager

Site Quality Leader

AVP, IAM Program Manager

Salesforce Developer

Service Delivery Manager

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14 itil certified Jobs found

UAEN Assistant Manager - Contracts

Software Engineer - ERP

Senior Manager-Advanced Quality Engineering

ServiceNow Developer

Consultant Infrastructure & Operations (SAM)

VP, IAM Program Manager

Site Quality Leader

AVP, IAM Program Manager

Salesforce Developer

Service Delivery Manager

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.