Application Performance Monitoring Lead Specialist VP2

Responsibilities:

• Administer and support enterprise monitoring platforms and tools.
• Define and implement monitoring standards, metrics, thresholds, and alerts.
• Develop and maintain monitoring dashboards and reporting solutions.
• Monitor application performance, system health, and service availability across enterprise environments.
• Analyze monitoring data, identify trends, and proactively address potential issues.
• Troubleshoot monitoring platform issues and work closely with support teams to resolve incidents.
• Collaborate with application, infrastructure, and operations teams to improve monitoring coverage and effectiveness.
• Drive continuous improvement initiatives in monitoring and observability practices.

Requirements:

• Minimum 12 years of overall IT experience.
• 6-9 years of hands-on experience in Application Performance Monitoring (APM) or Observability.
• Strong administration experience with monitoring tools such as: 
• Geneos
• Grafana
• Prometheus
• Dynatrace and/or Datadog
• AWS monitoring services
• Experience creating and maintaining dashboards using Grafana, Power BI, SharePoint, or similar platforms.
• Strong understanding of application performance, availability, capacity, and infrastructure monitoring.
• Experience configuring monitoring rules, thresholds, alerts, and notification workflows.
• Knowledge of incident management and ticketing tools such as Remedy and JIRA.
• Strong troubleshooting, analytical, and stakeholder management skills.