Business Process Analyst – Quality Assurance

Responsibilities:

Process Documentation and Modelling:

• Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.
• Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities.
• Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.

Process Analysis and Optimization:

• Analyse the documented processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Work with cross-functional teams to propose process optimizations and enhancements using BPMN-tool capabilities.
• Validate process changes with stakeholders and ensure that process improvements align with organizational goals.

BPMN-Tool Management:

• Utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.
• Stay up-to-date with the latest features and updates of the BPMN-tool and identify opportunities to leverage new functionalities.
• Train team members and stakeholders on using the BPMN-tool effectively for process documentation and analysis.Additional Requirements & Remarks

Process Governance and Compliance:

• Ensure that all documented processes adhere to relevant industry standards, regulations, and internal policies.
• Implement version control and change management protocols to maintain the accuracy and integrity of process documentation.
• Collaborate with the various supply chain teams to validate process adherence and identify areas for improvement.

Continuous Improvement:

• Act as a champion for process excellence, promoting a culture of continuous improvement within the organization
• Identify opportunities to automate processes or integrate other technology solutions to streamline workflows.
• Monitor industry trends and best practices related to BPMN and process documentation to drive ongoing improvements.

Requirements:

• Bachelor's degree in Quality Management, Industrial Engineering, Manufacturing Engineering, Business Administration, or a related field. Master's degree is a plus.
• Proven experience (typically 3+ years) in business process management, process documentation, or related roles.
• Fluent English
• Experience driving process improvements in the area of Quality Management  
• Experience in quality assurance/ quality management system in industrial manufacturing company.
• Strong proficiency in BPMN notation and experience using BPMN-tools for process modeling (e.g., Bizagi, Signavio, Camunda, etc.).
• Analytical mindset with the ability to identify process improvement opportunities through data analysis.
• Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.
• Project management skills to handle multiple process documentation projects simultaneously.
• Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).
• Familiarity with compliance and regulatory requirements related to business processes.