Business Process Manager & Strategic Program Manager – MFG/SCM

Responsibilities:

Program Management:

• Responsible for overseeing and leading the entire project to ensure the scope and project milestones are met successfully.
• To act as a liaison person between the entire project team (internal and external) and ensure alignment.
• Collaborate with all parties to ensure program meets time, scope, quality and cost targets.
• Report regularly the progress of the program to the stakeholders (Up to group Executive level )
• Manage and lead cross-functional project team members
• Responsible to acquire project resources and form project team (multi-discipline). Develop the team according to project & team needs.
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with internal and external stakeholders.
• Initiates project scope, requirements and key deliverables by collecting or receiving from management team.
• Responsible to develop Project Management Plan, consistently monitor and control project progress. 
• Utilize Project Management Software (such as Microsoft Project) to generate schedules, analyse critical path/ float, and monitor project progress. 
• Take a leadership role in coordination of the team member activities. Navigate team to project goal.
• Perform project risk assessment and determine risk respond plan. Regularly monitor identified risks and actively look /aware new potential risk once project progressed  

Process Analysis and Evaluation:

• Conduct comprehensive analysis of existing business processes to identify bottlenecks, inefficiencies, and areas for improvement.
• Collaborate with stakeholders to understand business requirements and align process changes with strategic goals.
• Utilize data-driven insights to identify key performance indicators (KPIs) and measure process performance and outcomes.

Process Design and Implementation:

• Develop and design streamlined processes and procedures that enhance productivity, reduce costs, and improve overall operational efficiency.
• Ensure that new processes are clearly documented, communicated to relevant teams, and effectively implemented.
• Work with cross-functional teams to gain buy-in and ensure smooth integration of process changes.

Process Monitoring and Optimization:

• Establish mechanisms for ongoing monitoring and evaluation of implemented processes to identify potential issues or deviations.
• Regularly analyze performance data, gather feedback, and adjust as needed to continuously improve processes.
• Implement best practices and industry standards to further optimize business processes.

Requirements:

• Bachelor's degree in Business Administration, Management, Engineering, Supply Chain or a related field. Master's degree is a plus.
• Min 10+ years experince in supply chain
• Proven experience (typically 5+ years) in business process management & driving strategic programs/projects/process improvement with domain knowledge and experience either in Supply Chain (Planning/Purchasing/Warehouse/Logistics) or Manufacturing (Industrial Engineering/Project Management) 
• Fluent English and ability to articulate clearly
• Need to have experience in program/project management
• Experience in driving for process improvements in the area of Supply Chain or Manufacturing
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Excellent project management skills with the ability to lead cross-functional teams effectively.
• Strong communication and interpersonal skills to collaborate with diverse stakeholders.
• Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPMN (Business Process Model and Notation).
• Familiarity with process modeling and workflow software tools.
• Ability to adapt to a dynamic and fast-paced work environment