Inside Sales Engineer

Our client is a global leader in thermal energy management and specialized pumping solutions.

They partner with customers to address complex manufacturing challenges by delivering advanced components and integrated systems that are both responsive and predictive. Their innovative technologies are trusted across a wide range of industries, including biotechnology, pharmaceuticals, industrial manufacturing, automotive, mining, food and beverage, OEMs, and medical devices. With operations in over 60 countries, they provide robust, worldwide customer support. 

Responsibilities:

• Identify Sales Opportunities: Proactively identify and pursue new sales opportunities through research, networking, loss accounts and outreach.
• Lead Generation : Generates leads and qualifies prospects for external sales engineers
• Quotations: Generates Standard quotations for products, tubings, hoses and parts.
• Customer Relationship Management: Build and maintain strong relationships with existing and potential customers, ensuring their needs are met and exceeded.
• Securing Orders: Secure orders for repeat business and simple new orders, ensuring customer satisfaction and loyalty.
• Support Sales Engineers: Assist sales engineers by setting up meetings with prospective customers and providing them with necessary information and support.
• Market Research: Conduct market research to stay informed about industry trends, competitor activities, and customer needs.
• Sales Reporting: Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.
• Collaboration: Work closely with the sales colleagues to develop and implement effective sales strategies.
• Customer Feedback: Gather and analyse customer feedback to improve services, and sales processes.
• Training and Development: Continuously improve your knowledge of our products and services, as well as sales techniques and industry best practices.

Requirements:

• Ideally you will have technical experience working with mechanically engineered / process equipment products or services. 
• This role requires you to work with various key clients and customers – the ability to be agile, solve problems effectively and make commercially astute decisions on the go is essential. Comfortable working with KPIs. 
• Ideally you will have knowledge in a Sales function preferably in a Business-to-Business environment; an understanding of Customer Relationship Management and Enterprise Resource Planning systems would be an asset. 
• Due to the nature of our business, the ability to collaborate across countries/departments within a corporate environment would be an asset.