eCommerce Key Account Manager

Responsibilities:

• Develop and maintain primary ownership of relationship with distributors, ecommerce enablers and e-retailers to drive forward digital commerce business
• Help develop and align internally the business plan for the year, covering both sales objectives and the investments required to deliver those.
• JBP/terms sell in with retailers, and conduct annual / quarterly JBP reviews; define monthly sell-in volumes, A&P spending, incentives, commitments from e-retailer
• Establish and align the best approach to retailer marketing assets, the participation criteria for marketing events, agreeing with retailers on the plan, and executing the commercial agreement
• Conduct digital commerce performance reviews with distributors and e-enablers, agreeing on actions to mitigate sales gaps or further increase sales performance, mitigate operational challenges and optimize the business
• Customer support: serve as first point of contact for e-retailers. Handle inquiries, resolving any issues through the support of internal teams to manage execution of any agreed solutions
• Sign-off sales forecasts for production for assigned customers on a monthly basis
• Reporting to the Head of Digital Commerce SEA 
• Will be responsible for growing the digital business by managing relationships with distributors, e-commerce enablers, and key accounts.

Requirements:

• At least 5 years of sales experience
• Preferably 2+ years as Key account manager with e-commerce retailers/marketplaces in the target market(s)
• Excellent interpersonal skills
• Language proficiency in English and local language – both written and oral
• Requires a strong understanding of the e-commerce landscape, excellent communication and interpersonal skills, and the ability to develop and execute strategies that will increase sales.