I

IT Support Engineer

Mechelen Belgium

2 months ago


Years of Experience

1 - 5 years

Workplace Type

Hybrid

Seniority Type

Associate

Industry

Financial Services|Legal Services|Health, Wellness and Fitness


Analyse your salary

Want to know how much a IT Support Engineer make in Mechelen Belgium?

Get Salary insights for IT Support Engineer in Mechelen Belgium. Know how your salary compares to the industry average. Our AI analyzer uses other candidates' stated pay expectations to identify market trends.


Skills

IT SupportAzureOffice 365DNSDesktop SupportCommunicating Skills

Contact our TA to know more about the job

Sonny O'Gara

Talent Advocate at WhiteCrow


Description

About our client

Our Client operates in the Information Services Industry, with its headquarters rooted strongly in the Netherlands. It has its branches spread to more than 40 countries. They fall in the Top 10 Dutch Companies. Their core business is to provide expert solutions that combine deep domain knowledge with specialized technology and services to its clients. The company serves various markets like legal, risk, compliance, accounting, finance, etc.

Job description

Role Description:

 

  • Within the Global Business Services (GBS) division, the IT support Engineer ensures the IT equipment of business colleagues is adequate, fully functional and drives productivity. 
  • You work in close collaboration with your local supervisor and with the different centers of excellence of the group. 
  • You ensure daily activities are efficient, and drive process improvement wherever possible, always in compliance with regulatory requirements (business unit ISO27001 and SOC Type2 audited).
  • Office Location: Mechelen with irregular visits to the Hasselt office


Responsibilities:

 

  • Provide desktop support for all company PCs, mobile devices, printers and associated devices
  • Provide technical support internally, via phone, all available communication tooling including coordinating necessary actions and departments to resolve issues
  • Troubleshoot, escalate and manage tier 2-3 helpdesk issues and security incidents
  • Provide advanced level application training/support (anti-virus, e-mail, mobile devices, etc.)
  • Manage hardware and software inventory and management
  • Organize, inventory and manage IT storage facilities
  • Manage OS and software application updates/patches
  • Manage ‘checkout’ and tracking of loaned hardware (laptops, software, etc.)
  • Advanced experience with computer software applications (Web Browsers, MS Office, OneDrive, Teams, etc.)
  • You plan and execute the setup, centralization and optimization, as well as the strategic expansion of our IT infrastructure
  • You recognize optimization potentials in existing processes and convert them into practical solutions
  • General supervision of central Onsite-services (DHCP, Print servers, Storage solutions, DNS, AD)


Requirements:


Education


  • Bachelor degree in IT or equivalent


Experience


  • Knowledge, Skills, Abilities or Certifications


  • Broad information technology experience
  • Strong skills with windows services (AD, Office 365, Azure)
  • Experience with Mac is a plus
  • Strong experience in a Desktop Support role and with maintaining End user-devices
  • Experience with the ITSM (process improvement frameworks and methodologies) - ITIL
  • Experience with SCCM and Intune preferred
  • Experience with ServiceNow preferred
  • Experience with working in an international environment, with distributed teams and remote collaboration in Dutch and English
  • Very good communicating skills to adapt to a large scope of audience


Accountability


  • MCITP, MCP, or MCDST preferred


Our Offer:


  • In return, we offer the opportunity to join a highly successful, growing, market-leading organization with a strong mission and values, as well as a competitive salary and excellent benefits.

Sign up to create profile

Fill in your details to create profile on WhiteCrow

Why get hired via WhiteCrow?

We take your privacy seriously

We take your privacy seriously

By default, your profile stays hidden from past & current employers. We only showcase your anonymous profile to employers and seek your permission before revealing your full profile.

Know more

Personal & Dedicated Talent Advocate

Personal & Dedicated Talent Advocate

Our Talent Advocates are here to help: from providing insider knowledge to guiding you through interviews to negotiations.

Know more

Exclusive Jobs from Top Companies

Exclusive Jobs from Top Companies

Gain access to mid to senior level executive job opportunities at more than 90 of the Fortune 500 companies globally on WhiteCrow.

Know more

Why get hired via WhiteCrow?

With our unique combination of AI matching technology and human expertise, WhiteCrow will help you get discovered for your unicorn role.

Know more

Contact our TA to know more about the job

Sonny O'Gara

Talent Advocate at WhiteCrow


People also viewed

Customer Services Executive (SCM)

Bengaluru, India

7 months ago


Process Engineer - Catalysts Management

Dhahran, Saudi Arabia

8 hours ago


Lead Engineer (Engineering Services)

Dhahran, Saudi Arabia

2 months ago


Manager IT Digital Solutions

Stamford, United States

5 months ago


European Transfer Pricing Data Analyst

Bucharest, Romania

13 days ago


Process Engineer

Doha, Qatar

3 months ago


IT Solution Expert OTC

Jakarta, Indonesia

19 days ago


Senior IT Systems Analyst

Vilnius, Lithuania

a month ago


View more jobs

Sign up to create profile

Fill in your details to create profile on WhiteCrow