T

Technical Service Manager

Nalagarh India

6 months ago


Years of Experience

3 - 5 years

Workplace Type

On-site

Seniority Type

Manager

Industry

Packaging & Containers


Analyse your salary

Want to know how much a Technical Service Manager make in Nalagarh India?

Get Salary insights for Technical Service Manager in Nalagarh India. Know how your salary compares to the industry average. Our AI analyzer uses other candidates' stated pay expectations to identify market trends.


Skills

PETContinuous ImprovementQuality AssuranceTechnical ServicesMachine ControlInvestigate Customer ComplaintsMarket Intelligence

Contact our TA to know more about the job

Shailja Lohadiya

Talent Advocate at WhiteCrow


Description

About our client

Our client is an integral part of the growth of Flexible packaging industry in South Asia. They create customized and innovative flexible packaging solutions - Milk Film Pouch, Easy Peel Lid Film, Laminates, Shrink and Stretch LD Film and Labels (Shrink and Wrap Around Labels) - across industries ranging from Dairy, Food & Beverages, Pharmaceuticals, Personal & Home care, Health & Beauty and more.


Job description

Role:


  • Investigate customer complaints & issues using techniques such as Why-Why analysis to get to the root cause of the issues.
  • Strengthen to technical service team expertise to demonstrate value to the customer and competitor differentiation.
  • Develop application and end use expertise.
  • Market Intelligence on Technical trends observed at our accounts: Be the voice of customer (technical team)


Responsibilities:


  • Provide competent and efficient technical service to customers of Shrink Sleeve and Wrap around Label.
  • Conduct the trial of new Product at Customer end and Make a proper report of trail validation, Share the same trial validation report to Plant QA.
  • Clear co-ordination with Plant team, Sales and mkt team about New Product Development/customer complaint update and closing of the complaint.
  • Understand the technical requirements of existing customers and ensure their needs are being met.
  • Support the Sales and mkt teams in driving new business development into commercial success.


Requirements:


  • Bachelor’s / Master degree required in Printing / Polymer science / CIPET.
  • Experience in flexible film Manufacturing (PVC, BOPP& PET) and Converting
  • Process as well as test method knowledge of Film Manufacturing and Converting
  • Min 5 years experience of Technical Service of flexible Printing and Packaging, more preferable from shrink sleeve and WAL industries.
  • Track record of proven success
  • Problem solving skill, analytical skill and ability to make decision quickly.
  • Strong organizational, and presentation skills
  • Strong Communication skill both written and verbal.
  • Ability to travel as when as required.

Sign up to create profile

Fill in your details to create profile on WhiteCrow

Why get hired via WhiteCrow?

We take your privacy seriously

We take your privacy seriously

By default, your profile stays hidden from past & current employers. We only showcase your anonymous profile to employers and seek your permission before revealing your full profile.

Know more

Personal & Dedicated Talent Advocate

Personal & Dedicated Talent Advocate

Our Talent Advocates are here to help: from providing insider knowledge to guiding you through interviews to negotiations.

Know more

Exclusive Jobs from Top Companies

Exclusive Jobs from Top Companies

Gain access to mid to senior level executive job opportunities at more than 90 of the Fortune 500 companies globally on WhiteCrow.

Know more

Why get hired via WhiteCrow?

With our unique combination of AI matching technology and human expertise, WhiteCrow will help you get discovered for your unicorn role.

Know more

Contact our TA to know more about the job

Shailja Lohadiya

Talent Advocate at WhiteCrow


People also viewed

Executive Sales and Marketing_South

Coimbatore,Tamil Nadu,India

5 months ago


Service Director

Sydney, Australia

5 months ago


Technical Support Analyst

London, United Kingdom

3 months ago


Head of Service Operations

Makati, Philippines

8 months ago


Validation Engineer

Chestnut Ridge, United States

7 months ago


Business Development Manager

East Brunswick, United States

4 months ago


Maritime Specialist

Dhahran, Saudi Arabia

a month ago


Deputy General Manager

Bangkok, Thailand

11 days ago


View more jobs

Sign up to create profile

Fill in your details to create profile on WhiteCrow