Principal/Staff Engineer - Process Development, CVD/Diffusion

Senior Account Sales (Wafer Fab Equipment)

M4 Manager IV, Customer Engineer

Manager, UAT Analyst - Retail Operational Readiness Centre

Supply Planning & Order Management Sr Specialist

Account Manager

Sales Manager (Cold Chain)

Sales Manager (HVAC)

TA Specialist

Development Engineer (Product Quality) 

Responsibilities: <ul><li>Develop and optimize unit processes to meet yield and quality targets for advanced NAND devices</li><li>Evaluate innovative process and equipment solutions for early experimentation and process margin improvement</li><li>Collaborate with Singapore-based Diffusion manufacturing teams to identify and prioritize key technology challenges</li><li>Integrate and troubleshoot processes within cross-functional teams focused on yield and quality enhancement</li><li>Partner with Boise TD Films teams to align future device requirements with process capabilities</li><li>Identify disruptive process technologies early and define viable implementation paths with global TD and manufacturing teams</li><li>Conduct fundamental research, hardware evaluations, and novel process testing to support intellectual property generation</li><li>Design and execute experiments to expand process margins and validate manufacturability of next-node solutions</li><li>Lead cross-functional initiatives to simplify processes and implement improvements</li><li>Embed best-known manufacturing practices into early-stage development of new nodes</li><li>Develop and apply advanced process monitoring and control methodologies.</li><li>Serve as a technical expert, contributing to process, equipment, and procedural improvements</li><li>Lead multidisciplinary projects across teams, sites, and suppliers focused on quality, yield, cost, and productivity</li><li>Advise management on significant technical issues and drive innovation through patents and technical publications</li><li>Maintain strict adherence to our client Intellectual Property protection policies</li><li>Engage continuously with global TD partners and suppliers to push for breakthrough solutions</li><li>Own and manage module-level business processes</li></ul> Requirements: <ul><li>Bachelor/Masters in Materials Science, Electrical/Electronics, Chemical, Microelectronic Engineering, Physics with minimum 5 years of relevant experience or PhD in Materials Science, Electrical/Electronics, Chemical, Microelectronic Engineering, Physics</li></ul> Strong understanding of: <ul><li>Flow dynamics, thermodynamics, and physical phenomena in deposition</li><li>Precursor depletion effects in 3D structures and mitigation strategies</li><li>Interface characterization techniques (e.g., SIMS, XPS, EDX, SEM/TEM)</li><li>Integration and structural constraints in film deposition processes</li><li>Memory process flows, especially for planar and vertical NAND</li><li>Proficiency in data analysis tools (e.g., Y3) and Design of Experiments (DoE)</li><li>Excellent communication skills for both in-person and remote interactions</li><li>Self-motivated, adaptable, and capable of managing multiple projects in a dynamic environment</li></ul>

Responsibilities: <ul><li>Act as the primary account owner, representing company to the customer and the customer internally across all sales-oriented activities.</li><li>Identify customer needs and develop, refine, and implement complex sales strategies to drive sustainable growth.</li><li>Engage existing and new customers to present company products and service offerings.</li><li>Coordinate and lead customer demonstrations in collaboration with Product Business Group representatives.</li><li>Communicate company product roadmaps, capabilities, and value propositions effectively to customers.</li><li>Translate customer technology requirements into actionable insights for internal product and engineering teams.</li><li>Prepare pricing quotations, lead negotiations, and drive deals to closure. Submit complete and accurate documentation to secure order bookings.</li><li>Conduct follow-up activities on accounts receivable to ensure timely payment and financial compliance.</li><li>Maintain structured coverage for all assigned accounts, ensuring strong engagement at multiple stakeholder levels.</li><li>Document and track all customer interactions, including detailed summaries of customer visits.</li><li>Develop and execute customer-specific action plans, ensuring timely follow-through and measurable outcomes.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Business, or a related field (advanced degree preferred)</li><li>Significant experience in account sales, business development, or technical sales within semiconductor, capital equipment, or advanced manufacturing industries</li><li>Proven ability to manage complex customer accounts and sales cycles</li><li>Strong strategic selling and negotiation capabilities</li><li>Excellent stakeholder management and communication skills</li><li>Ability to translate technical requirements into business solutions</li><li>Ability to travel locally and regionally</li></ul>

Responsibilities: <ul><li>Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.</li><li>Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.</li><li>Ensures customer satisfaction with Company service and system performance.</li><li>Interviews, hires, and trains customer engineers as necessary to support regional business.</li><li>Ensures employee satisfaction through:</li><li>Communication of business progress and all related action.</li><li>Setting goals and controlling achievements.</li><li>Establishing training and career development plans.</li><li>Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.&nbsp;</li><li>Ensures employee satisfaction through:</li><li>Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.</li><li>Achieves guaranteed up time and other parameters as sold to customers.</li><li>Promotes quality improvement processes to:</li><li>Reduce cycle time</li><li>Drive continuous improvement of technical performance&nbsp;</li><li>Empower the work force</li></ul> Requirements: <ul><li>10–12+ years experience</li><li>Managing teams of 8–10 engineers/technicians</li><li>Strong semiconductor customer engineering background&nbsp;</li></ul>

Responsibilities: <ul><li>Understand Business Requirements and Functional Specs/ User Story documents</li><li>Prepare Test Case Design using TOSCA or other Bank approved tools for the technology change</li><li>Ensure traceability for requirements/ functional specs to test cases</li><li>Engage business/ operations users to review test cases and incorporate their feedback into test pack</li><li>Identify potential scenarios for Test Automation working with the Automation Lead</li><li>Drive Manual &amp; Automated Test Execution (using TOSCA/ other Bank Approved tool) as per the UAT Plan in line with the test strategy and test plan</li><li>Ensure all test scope and test cases are executed and fulfil the specified requirements within the agreed timeline</li><li>Report defects discovered in UAT, attend defect calls and participate in defect management process and retest</li><li>Review UAT test results and publish test metrics</li><li>Perform Exploratory Test Case execution</li><li>Provide operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users</li><li>Provide post-implementation support to operations users</li><li>Review and submit management reports as required by the Bank’s Software Development Framework</li></ul> Requirements: <ul><li>Bachelor’s degree</li><li>Minimum 4 years of experience preferably in financial institutions</li><li>Well-versed in operations especially Swift standard in either AS400 / Mainframe applications, Internet / Mobile Banking Application, Cards and Channels application will be an added advantage</li><li>Have a good knowledge and experience in handling testing or test management life cycle</li><li>Proficient computer skills</li><li>Strong analytical skills</li><li>Strong verbal and written communications skills, including effective presentation skills</li><li>Able to take ownership of issues and take them to closure</li><li>Able to create effective work relationships across different levels of stakeholders from various disciplines</li><li>Experience in managing team</li><li>Motivated driven and can work under pressure and able to complete task given within the project timeline</li><li>Mature individual with strong leadership, influencing and problem resolution skills</li><li>Lead human resource planning, development and staff management</li></ul>

Responsibilities: Order Management &amp; Fulfilment Execution <ul><li>Manage end-to-end order intake to fulfilment process ensuring alignment with customer requirements and supply capabilities.</li><li>Monitor and manage order backlog, ensuring timely resolution of constraints and prioritization.</li><li>Coordinate closely with Customer Support / Commercial teams on demand fulfilment and order commitments.</li><li>Drive proactive communication on order status, delays, and recovery plans.</li></ul> Supply Planning &amp; Prioritization <ul><li>Collaborate with Production Planners to translate demand into executable production and fulfilment plans.</li><li>Lead order prioritization decisions based on customer criticality, contractual commitments, and business impact.</li><li>Ensure optimal allocation of constrained supply across customers and regions.</li><li>Support escalation management for supply-demand imbalances.</li></ul> Capacity Planning &amp; RCCP <ul><li>Develop and maintain Rough-Cut Capacity Planning (RCCP) to ensure alignment between demand and production capacity.</li><li>Identify capacity constraints early and drive mitigation actions (e.g., alternate sourcing, schedule optimization, subcontracting).</li><li>Partner with manufacturing and procurement teams to balance load vs. capacity.</li></ul> Customer Stock Build &amp; Inventory Coordination <ul><li>Manage customer-specific stock build strategies to support service level targets and campaign demand.</li><li>Coordinate with inventory and warehouse teams to ensure optimal stock positioning Monitor and control inventory risks (excess, slow-moving, or shortages) linked to customer demand patterns.</li></ul> Cross-Functional Coordination (Control Tower Role) Act as the central coordination point between: <ul><li>Commercial / Demand Planning.</li><li>Customer Service o Production Planning.</li><li>Procurement / Logistics o Global Supply Chain team.</li><li>Drive alignment on order fulfilment strategies and execution plans.</li><li>Lead regular order fulfilment reviews and backlog governance meetings.</li><li>Performance Monitoring &amp; Continuous Improvement.</li></ul> Track and report key KPIs: <ul><li>OTIF (On-Time In-Full).</li><li>Backlog aging.</li><li>Service level adherence.</li><li>Capacity utilization.</li></ul> Identify root causes of service failures and drive corrective actions Lead or support initiatives to improve: <ul><li>Order cycle time.</li><li>Planning accuracy.</li><li>Supply chain responsiveness.</li></ul> Requirements: <ul><li>﻿Bachelors Degree in Supply Chain Management, Procurement, Business Administration, Engineering, or related discipline. </li><li>3–7 years of procurement, purchasing, materials management, or supply chain experience.</li><li>Experience in manufacturing environments preferred. </li><li>Experience working with international suppliers and supply networks.</li><li>SAP ERP experience preferred.</li><li>Experience supporting sourcing, supplier management, and inventory optimization initiatives.&nbsp;</li></ul>

&nbsp;Reponsibilities: <ul><li>Drive HVAC/HVACR sales growth by managing key customer accounts, developing new business opportunities, and maintaining strong relationships with contractors, distributors, and end users across the Philippines market.</li><li>Promote our client cooling and refrigeration solutions through customer engagement, solution selling, project coordination, and regular site/client visits to build a strong sales pipeline.</li><li>Collaborate with internal teams to support quotations, project follow-ups, and customer requirements while achieving sales targets and business objectives.</li></ul> Requirements: <ul><li>Minimum 10 years of sales experience.</li><li>At least 3-5 years of experience in HVACR industry.</li><li>Candidate should have strong exposure to HVACR sales and customer management.</li></ul>

Responsibilities: <ul><li>Be responsible for driving Cold Chain (Refrigeration) vertical sales in South-East Asia (SEA) region.</li><li>Manage the opportunity pipeline across accounts/territories in SEA region for Cold Chain (Refrigeration).</li><li>Lead, coach, and develop sales professionals to execute consultative, solutions-focused selling.&nbsp;</li><li>Drive Cold Chain (Refrigeration) account planning, prioritization, and deal execution to achieve revenue targets.&nbsp;</li><li>Provide in-depth product expertise on company offerings to support primary account owners during sales discussions.</li><li>Conduct product demonstrations and presentations for customers, highlighting key features and benefits.</li><li>Maintain disciplined use of CRM tools to manage pipeline visibility, forecasting, and account activity.&nbsp;</li><li>Collaborate cross-functionally with technical, marketing, and operations partners to deliver customer value.&nbsp;</li><li>Partner with country teams to grow company share of wallet with Key and Core customers</li><li>Collaborate with country teams to expand company market reach through direct and indirect customer appointments</li><li>Collaborate with the Product Marketing and Solutions teams to create customized solutions to meet specific customer needs</li><li>Drive new product launches in collaboration with the sales team</li><li>Assist in troubleshooting service and installation problems, offering technical support when needed</li><li>Analyze market trends and competitor activity to inform market strategies/product positioning to Product Marketing/Regional Leaders</li><li>Build and sustain strong relationships with key customer decision-makers within assigned markets.&nbsp;</li></ul> Requirements: <ul><li>Hold at least a Bachelor’s degree or higher, preferably in Mechanical/Electrical Engineering&nbsp;</li><li>Seven (7) years of experience in HVAC, refrigeration, or related technical sales environments.&nbsp;</li><li>Prior experience managing or leading account-aligned or territory-based sales teams.&nbsp;</li><li>Demonstrated ability to lead sales teams and deliver consistent revenue results.&nbsp;</li><li>Strong capability in opportunity management, pipeline management, and forecasting.&nbsp;</li><li>Experience coaching sellers in consultative and solutions-based sales approaches.&nbsp;</li><li>Ability to manage account strategies and prioritize resources to maximize growth.&nbsp;</li><li>Good verbal and written communication skills, fluent in Thai and English and good listening and computer skills.</li><li>Effective communication skills across customer, team, and internal stakeholder groups.&nbsp;</li><li>Independent with minimum supervision and a problem solver.</li><li>Legal authorization to work in Thailand – sponsorship will not be provided.&nbsp;</li></ul>

Responsibilities: <ul><li>Be responsible for driving HVAC vertical sales in South-East Asia (SEA) region</li><li>Manage the opportunity pipeline across accounts/territories in SEA region for HVAC.</li><li>Lead, coach, and develop sales professionals to execute consultative, solutions-focused selling.&nbsp;</li><li>Drive HVAC account planning, prioritization, and deal execution to achieve revenue targets.&nbsp;</li><li>Provide in-depth product expertise on company offerings to support primary account owners during sales discussions.</li><li>Conduct product demonstrations and presentations for OEM customers, highlighting key features and benefits.</li><li>Maintain disciplined use of CRM tools to manage pipeline visibility, forecasting, and account activity.&nbsp;</li><li>Collaborate cross-functionally with technical, marketing, and operations partners to deliver customer value.&nbsp;</li><li>Partner with country teams to grow company share of wallet with Key and Core customers</li><li>Collaborate with country teams to expand company market reach through direct and indirect customer appointments</li><li>Collaborate with the Product Marketing and Solutions teams to create customized solutions to meet specific customer needs</li><li>Drive new product launches in collaboration with the sales team</li><li>Assist in troubleshooting service and installation problems, offering technical support when needed</li><li>Analyze market trends and competitor activity to inform market strategies/product positioning to Product Marketing/Regional Leaders</li><li>Build and sustain strong relationships with key customer decision-makers within assigned markets.&nbsp;</li></ul> Requirements: <ul><li>Hold at least a Bachelor’s degree or higher, preferably in Mechanical/Electrical Engineering&nbsp;</li><li>Seven (7) years of experience in HVAC, refrigeration, or related technical sales environments.&nbsp;</li><li>Prior experience managing or leading account-aligned or territory-based sales teams.&nbsp;</li><li>Demonstrated ability to lead sales teams and deliver consistent revenue results.&nbsp;</li><li>Strong capability in opportunity management, pipeline management, and forecasting.&nbsp;</li><li>Experience coaching sellers in consultative and solutions-based sales approaches.&nbsp;</li><li>Ability to manage account strategies and prioritize resources to maximize growth.&nbsp;</li><li>Good verbal and written communication skills, fluent in Thai and English and good listening and computer skills.</li><li>Effective communication skills across customer, team, and internal stakeholder groups.&nbsp;</li><li>Independent with minimum supervision and a problem solver.</li><li>Legal authorization to work in Thailand – sponsorship will not be provided</li></ul>

Responsibilities: <ul><li>Select the desired employees and develop, implement, and monitor the programs and processes used in recruitment and selection.&nbsp;</li><li>They source, recruit, screen, interview and recommend external and/or internal candidates to staff open requisitions.&nbsp;</li><li>Utilize the services of employment agencies and/or place employment ads in appropriate sources, including the intranet, Internet, and print media.&nbsp;</li><li>Responsible for developing and implementing recruiting plans and administering talent management efforts and employee referral programs, managing the resume tracking system and ensuring consistent corporate image throughout recruiting campaigns.&nbsp;</li><li>Lead end-to-end recruitment, ensuring alignment with organizational strategy and culture.</li><li>Manage end-to-end hiring process: Source, resume screen, phone screen, schedule interviews, Offer documentation and onboarding</li></ul> Requirements: <ul><li>Minimum 6+ years of experience required for this role.</li><li>Should possess expert knowledge and innovative skills to source and attract active &amp; passive talent from different sourcing channels (job boards, social media, referrals and local outreach to identify potential candidates</li><li>Communication and Stakeholder management is key to be successful in this role as you work with global stakeholders and matrix organization</li><li>Good understanding of the engineering manufacturing industries in the local market, able to map talents, develop business intelligence for sourcing strategies and techniques</li></ul> Qualification <ul><li>Experience in handling end-to-end Talent Attraction Process [Source to Onboard]</li><li>Be able to develop Recruiting Strategies basis the skill demand and complexities</li><li>Expert knowledge and Hands-on in preparing market research, Market/Talent mapping using various tools such as Talent Neuron, Draup, LinkedIn Talent Insight</li><li>Data driven: able to analyse, slice &amp; dice data, develop insights from data and be able to make decisions to drive hiring strategies</li></ul>

Responsibilities: Customer Quality &amp; Technical Ownership: <ul><li>Act as the primary technical experts working closely with GQM, KQM, FSE, and internal stakeholders.</li><li>Lead customer complaint investigations, including root cause analysis using structured methodologies (e.g. 5 Whys, Fishbone, 8D), and ensure effective corrective and preventive actions (CAPA).</li><li>Ensure high-quality failure analysis (FA) reports supported by strong technical justification; challenge and close invalid or non-reproducible cases with data-driven rationale.</li><li>Drive fast response, structured escalation, and effective containment actions to improve response time and customer confidence.</li><li>Clearly translate customer complaints into technical, reliability, and risk-based problem statements.</li><li>Review customer quality documentation, including FAI, First Lot Approval, control plans, and inspection reports.</li><li>Ensure out-of-control situations are managed effectively through well-defined OCAPs, including timely containment and recovery actions.</li><li>Maintain high standards for 8D reports and monitor closure turnaround time to meet customer expectations.</li><li>Support regular customer quality reviews and maintain strong working relationships with key customer contacts.</li><li>Initiate internal technical quality improvement initiatives based on customer feedback, field failure data, and risk analysis.</li><li>Strengthen decision-making by identifying the most pragmatic solutions through cross-functional analysis of design, process, and supplier factors.</li></ul> Engineering &amp; Product Quality Assurance: <ul><li>Maintain strong product knowledge covering design intent, materials, machining, assembly, and related manufacturing processes.</li><li>Act as technical authority during escalations, challenging design or process decisions based on field data, reliability risk, and customer impact.</li><li>Support failure analysis and laboratory activities; convert findings into concrete design, process, or control improvements.</li><li>Serve as the link between field failures and design robustness, ensuring lessons learned are embedded into future products and updates.</li></ul> New Product Introduction &amp; Change Management: <ul><li>Participate in NPI and engineering change control processes to ensure customer quality, CTQ, and Copy Exact compliance.</li><li>Ensure customized or newly developed products fully meet customer specifications, quality standards, and regulatory requirements.</li><li>Provide engineering inputs for design reviews, DFMEA/DFMA, and quality guidelines from a customer and field reliability perspective.</li></ul> Culture &amp; Way of Working: <ul><li>Embody and promote company values: Integrity, Teamwork, Customer Centricity, and Innovation.</li><li>Foster a preventive mindset and risk-based thinking across engineering and quality activities.</li><li>Engage cross-functional teams with a clear focus on long-term product excellence and customer success.</li></ul> Requirements: <ul><li>Bachelor’s degree in mechanical, Mechatronics, Manufacturing Engineering, or related field.</li><li>5–10+ years’ experience in customer quality, product engineering, or industrialization within high-mix, precision manufacturing (semiconductor equipment preferred).</li><li>Strong ability to read and interpret drawings, GD&amp;T, simulations, specifications, and tolerance concepts.</li><li>Hands-on experience with 8D, 5 Whys, Ishikawa, DFMEA/PFMEA, DFMA, SPC, MSA, DOE.</li><li>Strong analytical, system-level, and reliability-focused thinking.</li><li>Ability to challenge technical decisions fact-based and constructively.</li><li>Strong communication skills in English, including customer-facing and executive-level discussions.</li><li>Strong command of English for global-level communication. Proficiency in Mandarin Chinese (for Chinese customer interaction) and Malay (for shop-floor communication) is highly advantageous.</li></ul>

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212 key account manager Jobs found

Principal/Staff Engineer - Process Development, CVD/Diffusion

Senior Account Sales (Wafer Fab Equipment)

M4 Manager IV, Customer Engineer

Manager, UAT Analyst - Retail Operational Readiness Centre

Supply Planning & Order Management Sr Specialist

Account Manager

Sales Manager (Cold Chain)

Sales Manager (HVAC)

TA Specialist

Development Engineer (Product Quality)

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Skills

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Location

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212 key account manager Jobs found

Principal/Staff Engineer - Process Development, CVD/Diffusion

Senior Account Sales (Wafer Fab Equipment)

M4 Manager IV, Customer Engineer

Manager, UAT Analyst - Retail Operational Readiness Centre

Supply Planning & Order Management Sr Specialist

Account Manager

Sales Manager (Cold Chain)

Sales Manager (HVAC)

TA Specialist

Development Engineer (Product Quality)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.