Service Delivery Manager

Continuous Improvement Analyst III

Commercial Planning Analyst

Manufacturing and Process Development Engineer

TA Specialist

Senior Talent Acquisition

Agile Lead 

IT Engineer

Supply Chain Manager

Client Advisor / Sr. Client Advisor

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Role Description: <ul><li>The role drives Continuous Improvement initiatives (our client transformations) to support plant strategy, enhance operational excellence, and deliver measurable improvements in efficiency, quality, and cost savings.</li><li>The analyst will mentor practitioners, facilitate Kaizen, lead value stream projects, and embed lean practices across the site.</li></ul> Responsibilities <ul><li>Drive our client deployment, critical project reviews, and KPI tracking.</li><li>Mentor and coach Kaizen facilitators and site practitioners.</li><li>Lead value stream mapping, implement lean inventory systems (Kanban, JIT, supermarkets, two-bin).</li><li>Facilitate site-wide Kaizen events and track closure of action plans.</li><li>Provide training on our client foundations, lean tools, and digital factory usage.</li><li>Report site-level performance against strategy deployment targets and star assessment levels.</li><li>Collaborate with supply chain and operations to reduce WIP, improve flow, and sustain CI culture.</li></ul> Requirements <ul><li>BE/B.Tech (Mechanical/Production/Automotive).</li><li>8–10 years of hands-on experience in the Automotive industry.</li><li>Strong knowledge and application of Lean tools &amp; methodologies.</li><li>Six Sigma Green Belt certification(Pref).</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Ability to coach across shop floor to senior management.</li><li>Adaptability and resilience in dynamic CI environments.</li></ul>

Responsibilities: <ul><li>Work together with Sales / Commercial team also external key distributors to consolidate sales data from different countries / market, ensuring the data accuracy, cleanliness, and integrity.</li><li>Lead the maintenance and enhancement of commercial reporting processes, including the preparation of monthly reports and the development of automated reporting solutions and dashboards.</li><li>Provide sales team with commercial analysis and reporting to support team objectives and decision-making processes.</li><li>Initiate and standardize templates (Excel and PowerPoint) for projects as required</li><li>Formulate and execute new commercial KPI tracking mechanisms to support performance evaluation.</li><li>Participate in sales / commercial pertinent projects / Global project (ie. Game Plan / Distributor Excellence Program) and collaborate cross-functionally to ensure successful implementation and alignment with organizational objectives.</li><li>Work together with Sales / Commercial team to drive the commercial plans (Calendar of Activities).</li><li>Help to manage our JBP (Joint Business Plan) and contracts through data availability</li></ul> Requirements: <ul><li>Bachelors degree in related field</li><li>Minimum 2 years working at medium to large FMCG company</li><li>Advanced Microsoft Office Excel (Commercial Dashboard, XLookup, IF conditional, Data consolidation, Data cleaning, Conditional formatting) and Power Point</li><li>Good command in English</li><li>Takes ownership, self-determination, always looking to improve, collaborative approach on cross-functional working</li></ul>

Responsibilities: <ul><li>Extrusion Process Including Equipment/Tooling Development for NPI: Develop Bulk Cable advanced process technology in order to effectively support production and new cable business development.</li><li>Sample Making Program Monitor: Monitor sample making program and solve technical issues in order to effectively support production and new cable business development.</li><li>Process documents create and maintain: Create SOP/VP based on product drawing and process need, to support bulk cable NPI</li><li>Creation of Process Documentation &amp; Work Instructions acc. to ISO-9001 standards</li><li>Coordinate and lead the introduction of Engineering changes and new products.</li><li>Implement TEOA specific KPI and Reporting standards.</li><li>Monitor OEE, Scrap rate and Line efficiency and lead action plans to enhance these metrics.</li></ul> Requirements: <ul><li>Associate degree with engineering background.</li><li>Min.5 years high speed Bulk Cable manufacturing working experience.</li><li>Know well extrusion process.</li><li>Ability to solve critical issues and make process more stable with effective tools like FACA,DOE and SPC etc.</li><li>Good logical analysis skills, know well SI.</li><li>Good communication skill, integrity, accountability.</li><li>Good evaluation process capability skills, know well BOP,P-FMEA,DFM.</li><li>Basic data analysis skills, know well CPK,PPK,Yield analysis, T-test,Tolerance,Correlation,Regression.</li><li>Basic reading and writing English.</li></ul>

Responsibilities: Executing Hiring Strategies: <ul><li>Collaborate with business leaders, HR partners, and Business teams to understand short- and long-term hiring needs.</li><li>Develop hiring plans, agreed Global SLAs are aligned with the Business Goals</li><li>Stay informed about industry trends, market conditions, and emerging hiring practices &amp; tool</li></ul> Talent Sourcing &amp; Pipeline Development: <ul><li>Build and maintain a strong pipeline of candidates for various key roles such as NPD, NPI, PDE, MPDE and many more.</li><li>Develop and implement innovative hiring strategies using Market intelligence &amp; Talent Mapping tools.</li><li>Leverage a mix of sourcing channels: Internal/External career sites, Social Media Hiring such as LinkedIn, TikTok, Instagram, Facebook etc., Job Boards such as JobStreet, Monster</li><li>Familiar with hiring tools such as HireEz, ZoomInfo. Leverage employee referrals, and University hiring</li></ul> Employer Branding &amp; Candidate Engagement: <ul><li>Position the company as an employer of choice in the Engineering, Tech and manufacturing space.</li><li>Create content and campaigns targeting industry professional (e.g., webinars, blog posts, meetups, TechEvents)</li><li>Craft compelling job descriptions and recruitment materials tailored for manufacturing, Production and Engineering professionals</li></ul> Full-Cycle Recruitment: <ul><li>Manage end-to-end recruitment: sourcing, screening, interviewing, offers &amp; compensation negotiation and onboarding</li><li>Collaborate with hiring managers to define role requirements and ideal candidate profiles.</li><li>Implement structured interview processes, including technical assessments</li></ul> Stakeholder Management: <ul><li>Act as the primary liaison between candidates and internal stakeholders</li><li>Provide regular hiring updates, metrics, and insights to leadership</li></ul> Data-Driven Recruiting: <ul><li>Use analytics to track sourcing effectiveness, time-to-hire, offer acceptance rates, and pipeline health.</li><li>Ensure Global Hiring Metrics, SLA and targets are aligned and achieved</li><li>Publish Daily / Weekly / Monthly / Qtrly reports on the efforts and progress</li><li>Optimize hiring funnel using recruitment metrics and KPI</li></ul> Requirements: <ul><li>Work from Office - 3-4 days Hybrid</li><li>Should be hands on recruiting Engineering, Manufacturing &amp; Production roles</li><li>NO visa sponsorship / relocation for this role</li></ul>

Responsibilities: <ul><li>Responsible for leading a team of recruiters across China.</li><li>Training and upscaling a team of talent acquisition professionals.</li><li>Collaborate client, providing advice relating to planning, strategies development, and policies related to Talent Acquisition.</li><li>Responsible for the recruitment of senior/niche positions hiring by interviewing and assessing candidate appropriateness for employment qualification.</li><li>Training hiring managers on process, systems and interview techniques.</li><li>Leverage creative tactics and a variety of sources (including LinkedIn and other social media, talent referrals, direct applicants, etc.) to deliver top talent to fill open positions across your designated territory.</li><li>Develop a direct sourcing strategy to build and maintain a strong candidate pipeline.</li><li>Manage the recruitment process end-to-end, providing support and delivering a superior candidate experience for all candidates progressing through the hiring process, including extending and closing offers.</li><li>Work internally with other Talent Acquisition team members to share knowledge, best practices and resources.</li><li>Suggest process improvement initiatives to streamline hiring process.</li><li>Contribute to both regional and global talent acquisition projects as required.</li><li>Organize and deliver various early talent recruitment events, both virtually and on-site.</li></ul> Requirements:﻿ <ul><li>6 years + of experience in Recruitment/ TA ideally in an international company, with a focus on Engineering</li><li>At least 2 years of managerial experience.</li><li>Proven ability to manage multiple stakeholder relationships up to a senior level to influence and positively challenge existing thinking</li><li>Capability in presenting recruiting KPI reporting</li><li>Analytical skills - ease of drawing conclusions</li><li>Ability to work with business independently</li><li>English skills – advanced</li><li>Mandarin-Strong written, verbal communication and presentation skills</li></ul>

Responsibilities: <ul><li>Ensures all team Agile ceremonies are taking place and facilitated to a high standard.</li><li>Supports the team in completing robust, realistic, and achievable plans.</li><li>Encourages team to drive collectively towards sprint goals and targets.</li><li>Drives value and optimises performance.</li><li>Facilitates the identification, mitigation and resolution of risks and impediments that could impact the team’s success.</li><li>Focuses on introducing and managing metrics that monitor the team’s performance, health and highlight areas of improvement.</li><li>Facilitates effective retrospectives to gain open and honest feedback that drives impactful continuous improvement.</li><li>Ensures quality team data is available, so that the team’s progress versus agreed plans can be tracked and addressed appropriately.</li><li>Utilises effective coaching and mentoring to empower and trust teams to take ownership and be self-organising.</li><li>Embraces change and challenges, adapting as guided by Agile values and principles.</li><li>Driven by an Agile mindset, fosters effective collaboration and clear communication.</li></ul> Requirements: <ul><li>Expertise in Agile methodologies.</li><li>Skilled in sprint events and stakeholder management.</li><li>Experience in Program Increment Planning and problem-solving.</li><li>Commitment to continuous improvement and risk management.</li><li>Strong interpersonal skills.</li><li>Proficient in OKR strategy and Agile development.</li><li>Advanced in KPI/metric monitoring.</li><li>Experience with microservices and SOA.</li><li>Awareness of security best practices (OWASP).</li></ul>

Responsibilities: <ul><li>Be part of the IT support team works in manufacturing environment and handles IT tickets</li><li>Attend to tickets for incidents, service requests and alerts or problems with IT system.</li><li>Maintain ownership of issues until resolution and ensure close timely.</li><li>Collaborate and work closely with global teams, application teams and third party vendors to resolve issue and minimal downtime.</li><li>Log tickets and set priority in ticketing tool and escalate for next level support if needed.&nbsp;</li><li>Contribute ideas to enhance application to minimize repeating support issues.</li><li>Work on IT enhancement projects and deliver as per schedule.&nbsp;</li><li>Work as part of a global team to support manufacturing environment.</li><li>Provide after-hours support for manufacturing related emergencies.</li><li>Monitor IT incident tickets trending and ensure KPI is achieved.</li></ul> ﻿Requirements: <ul><li>Working knowledge of IT Hardware and basic understanding of network concept.</li><li>At least 3 years of experience supporting endpoints</li><li>Ability to learn and master applications used in manufacturing.</li><li>Willing to work on 12-hour shift patterns</li><li>At least 3 years of working experience in clean room environment.</li><li>Excellent analytical and troubleshooting skill.&nbsp;</li><li>Ability to manage and meet customer expectation and high customer orientation.</li><li>Excellent communication and logical thinking mind set.</li><li>Bachelor’s Degree in Computer Science, Information Technology or related fields.</li></ul>

Responsibilities: <ul><li>Drive, and implement standardized process of Inventory &amp; Logistics within AP which align with across AP and global strategies&nbsp;</li><li>Drive country and plants to meet SCM KPI (inventory &amp; logistics etc.) within business target.&nbsp;</li><li>Execute the lean tools to continuous improvement&nbsp;</li><li>Resolve conflicts cross sites and functions in accordance with targets&nbsp;</li><li>Plan, manage and track supply plan and be key players in S&amp;IOP process&nbsp;</li><li>Drive freight planning to minimize freightage, on time delivery and flexibility</li><li>Leverage on resources commonality across sites and work cross-regional collaboration</li><li>Conduct freight control and partner with global logistics to ensure streamlining of transportation and warehouse management</li><li>Strong execution capability to achieve the short term and long-term strategy and goals</li><li>Support training launch to improve the capability of APAC team</li></ul> Requirements:&nbsp; <ul><li>Bachelor degree, ERP expert, supply chain related certification preferable&nbsp;</li><li>Strong leadership and able to drive improvement of cross functional team&nbsp;</li><li>Over 10 years of on the job management experience with solid achievement</li><li>At least 7 years SCM experience in multinational companies in the automotive components industry&nbsp;</li><li>Over 5 years of job automotive plant and non-plant operation management&nbsp;</li><li>Focus on execution and ability to drive results</li><li>Fluent speaking in Chinese and English&nbsp;</li></ul>

Responsibilities:<ul><li>Develops store business through excellent clienteling and KPIs performance (conversion rate,&nbsp;cross selling, AVT, upselling, strategic zoning).&nbsp;&nbsp;</li><li>Offer and excellent level couture service at all times across all categories.&nbsp;&nbsp;</li><li>Mentors other client advisors on journey and KPI improvement and is a key teamplayer&nbsp;&nbsp;</li><li>Foster sales in partnership and OTO appointment routine.&nbsp;&nbsp;</li><li>Naturally integrates digital tools in selling and clienteling activities.&nbsp;&nbsp;</li></ul> Requirements:<ul><li>Has a proven selling and clienteling skills.&nbsp;&nbsp;</li><li>Has a collaborative mindset.&nbsp;&nbsp;</li><li>Has excellent communication and story telling skills.&nbsp;&nbsp;</li><li>Is able to sell all categories.&nbsp;&nbsp;</li><li>Strong product knowledge to support the team in product maintenance, replenishment, display.&nbsp;&nbsp;</li><li>Is a contributor to the correct operations of the store.</li><li>Ion Store: Senior Client Advisor / MBS Store: Client Advisor</li></ul>

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10 kpi Jobs found

Service Delivery Manager

Continuous Improvement Analyst III

Commercial Planning Analyst

Manufacturing and Process Development Engineer

TA Specialist

Senior Talent Acquisition

Agile Lead

IT Engineer

Supply Chain Manager

Client Advisor / Sr. Client Advisor

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Skills

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Location

Jobtitle

10 kpi Jobs found

Service Delivery Manager

Continuous Improvement Analyst III

Commercial Planning Analyst

Manufacturing and Process Development Engineer

TA Specialist

Senior Talent Acquisition

Agile Lead

IT Engineer

Supply Chain Manager

Client Advisor / Sr. Client Advisor

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.