Client Advisor/Senior Client Advisor - Full Time/Part time

Service Delivery Manager

Continuous Improvement Analyst III

Commercial Planning Analyst

TA Specialist

Senior Talent Acquisition

Agile Lead 

IT Engineer

Supply Chain Manager

Client Advisor / Sr. Client Advisor

Responsibilities: <ul><li>Develops store business through excellent clienteling and KPIs performance (conversion rate, cross selling, AVT, upselling, strategic zoning).</li><li>Offer and excellent level couture service at all times across all categories.</li><li>Mentors other client advisors on journey and KPI improvement and is a key teamplayer</li><li>Foster sales in partnership and OTO appointment routine.</li><li>Naturally integrates digital tools in selling and clienteling activities.</li></ul> Requirements: <ul><li>Has a proven selling and clienteling skills.</li><li>Has a collaborative mindset.</li><li>Has excellent communication and story telling skills.</li><li>Is able to sell all categories.</li><li>Strong product knowledge to support the team in product maintenance, replenishment, display.</li><li>Is a contributor to the correct operations of the store.&nbsp;</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Role Description: <ul><li>The role drives Continuous Improvement initiatives (our client transformations) to support plant strategy, enhance operational excellence, and deliver measurable improvements in efficiency, quality, and cost savings.</li><li>The analyst will mentor practitioners, facilitate Kaizen, lead value stream projects, and embed lean practices across the site.</li></ul> Responsibilities <ul><li>Drive our client deployment, critical project reviews, and KPI tracking.</li><li>Mentor and coach Kaizen facilitators and site practitioners.</li><li>Lead value stream mapping, implement lean inventory systems (Kanban, JIT, supermarkets, two-bin).</li><li>Facilitate site-wide Kaizen events and track closure of action plans.</li><li>Provide training on our client foundations, lean tools, and digital factory usage.</li><li>Report site-level performance against strategy deployment targets and star assessment levels.</li><li>Collaborate with supply chain and operations to reduce WIP, improve flow, and sustain CI culture.</li></ul> Requirements <ul><li>BE/B.Tech (Mechanical/Production/Automotive).</li><li>8–10 years of hands-on experience in the Automotive industry.</li><li>Strong knowledge and application of Lean tools &amp; methodologies.</li><li>Six Sigma Green Belt certification(Pref).</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Ability to coach across shop floor to senior management.</li><li>Adaptability and resilience in dynamic CI environments.</li></ul>

Responsibilities: <ul><li>Work together with Sales / Commercial team also external key distributors to consolidate sales data from different countries / market, ensuring the data accuracy, cleanliness, and integrity.</li><li>Lead the maintenance and enhancement of commercial reporting processes, including the preparation of monthly reports and the development of automated reporting solutions and dashboards.</li><li>Provide sales team with commercial analysis and reporting to support team objectives and decision-making processes.</li><li>Initiate and standardize templates (Excel and PowerPoint) for projects as required</li><li>Formulate and execute new commercial KPI tracking mechanisms to support performance evaluation.</li><li>Participate in sales / commercial pertinent projects / Global project (ie. Game Plan / Distributor Excellence Program) and collaborate cross-functionally to ensure successful implementation and alignment with organizational objectives.</li><li>Work together with Sales / Commercial team to drive the commercial plans (Calendar of Activities).</li><li>Help to manage our JBP (Joint Business Plan) and contracts through data availability</li></ul> Requirements: <ul><li>Bachelors degree in related field</li><li>Minimum 2 years working at medium to large FMCG company</li><li>Advanced Microsoft Office Excel (Commercial Dashboard, XLookup, IF conditional, Data consolidation, Data cleaning, Conditional formatting) and Power Point</li><li>Good command in English</li><li>Takes ownership, self-determination, always looking to improve, collaborative approach on cross-functional working</li></ul>

Responsibilities: Executing Hiring Strategies: <ul><li>Collaborate with business leaders, HR partners, and Business teams to understand short- and long-term hiring needs.</li><li>Develop hiring plans, agreed Global SLAs are aligned with the Business Goals</li><li>Stay informed about industry trends, market conditions, and emerging hiring practices &amp; tool</li></ul> Talent Sourcing &amp; Pipeline Development: <ul><li>Build and maintain a strong pipeline of candidates for various key roles such as NPD, NPI, PDE, MPDE and many more.</li><li>Develop and implement innovative hiring strategies using Market intelligence &amp; Talent Mapping tools.</li><li>Leverage a mix of sourcing channels: Internal/External career sites, Social Media Hiring such as LinkedIn, TikTok, Instagram, Facebook etc., Job Boards such as JobStreet, Monster</li><li>Familiar with hiring tools such as HireEz, ZoomInfo. Leverage employee referrals, and University hiring</li></ul> Employer Branding &amp; Candidate Engagement: <ul><li>Position the company as an employer of choice in the Engineering, Tech and manufacturing space.</li><li>Create content and campaigns targeting industry professional (e.g., webinars, blog posts, meetups, TechEvents)</li><li>Craft compelling job descriptions and recruitment materials tailored for manufacturing, Production and Engineering professionals</li></ul> Full-Cycle Recruitment: <ul><li>Manage end-to-end recruitment: sourcing, screening, interviewing, offers &amp; compensation negotiation and onboarding</li><li>Collaborate with hiring managers to define role requirements and ideal candidate profiles.</li><li>Implement structured interview processes, including technical assessments</li></ul> Stakeholder Management: <ul><li>Act as the primary liaison between candidates and internal stakeholders</li><li>Provide regular hiring updates, metrics, and insights to leadership</li></ul> Data-Driven Recruiting: <ul><li>Use analytics to track sourcing effectiveness, time-to-hire, offer acceptance rates, and pipeline health.</li><li>Ensure Global Hiring Metrics, SLA and targets are aligned and achieved</li><li>Publish Daily / Weekly / Monthly / Qtrly reports on the efforts and progress</li><li>Optimize hiring funnel using recruitment metrics and KPI</li></ul> Requirements: <ul><li>Work from Office - 3-4 days Hybrid</li><li>Should be hands on recruiting Engineering, Manufacturing &amp; Production roles</li><li>NO visa sponsorship / relocation for this role</li></ul>

Responsibilities: <ul><li>Responsible for leading a team of recruiters across China.</li><li>Training and upscaling a team of talent acquisition professionals.</li><li>Collaborate client, providing advice relating to planning, strategies development, and policies related to Talent Acquisition.</li><li>Responsible for the recruitment of senior/niche positions hiring by interviewing and assessing candidate appropriateness for employment qualification.</li><li>Training hiring managers on process, systems and interview techniques.</li><li>Leverage creative tactics and a variety of sources (including LinkedIn and other social media, talent referrals, direct applicants, etc.) to deliver top talent to fill open positions across your designated territory.</li><li>Develop a direct sourcing strategy to build and maintain a strong candidate pipeline.</li><li>Manage the recruitment process end-to-end, providing support and delivering a superior candidate experience for all candidates progressing through the hiring process, including extending and closing offers.</li><li>Work internally with other Talent Acquisition team members to share knowledge, best practices and resources.</li><li>Suggest process improvement initiatives to streamline hiring process.</li><li>Contribute to both regional and global talent acquisition projects as required.</li><li>Organize and deliver various early talent recruitment events, both virtually and on-site.</li></ul> Requirements:﻿ <ul><li>6 years + of experience in Recruitment/ TA ideally in an international company, with a focus on Engineering</li><li>At least 2 years of managerial experience.</li><li>Proven ability to manage multiple stakeholder relationships up to a senior level to influence and positively challenge existing thinking</li><li>Capability in presenting recruiting KPI reporting</li><li>Analytical skills - ease of drawing conclusions</li><li>Ability to work with business independently</li><li>English skills – advanced</li><li>Mandarin-Strong written, verbal communication and presentation skills</li></ul>

Responsibilities: <ul><li>Ensures all team Agile ceremonies are taking place and facilitated to a high standard.</li><li>Supports the team in completing robust, realistic, and achievable plans.</li><li>Encourages team to drive collectively towards sprint goals and targets.</li><li>Drives value and optimises performance.</li><li>Facilitates the identification, mitigation and resolution of risks and impediments that could impact the team’s success.</li><li>Focuses on introducing and managing metrics that monitor the team’s performance, health and highlight areas of improvement.</li><li>Facilitates effective retrospectives to gain open and honest feedback that drives impactful continuous improvement.</li><li>Ensures quality team data is available, so that the team’s progress versus agreed plans can be tracked and addressed appropriately.</li><li>Utilises effective coaching and mentoring to empower and trust teams to take ownership and be self-organising.</li><li>Embraces change and challenges, adapting as guided by Agile values and principles.</li><li>Driven by an Agile mindset, fosters effective collaboration and clear communication.</li></ul> Requirements: <ul><li>Expertise in Agile methodologies.</li><li>Skilled in sprint events and stakeholder management.</li><li>Experience in Program Increment Planning and problem-solving.</li><li>Commitment to continuous improvement and risk management.</li><li>Strong interpersonal skills.</li><li>Proficient in OKR strategy and Agile development.</li><li>Advanced in KPI/metric monitoring.</li><li>Experience with microservices and SOA.</li><li>Awareness of security best practices (OWASP).</li></ul>

Responsibilities: <ul><li>Be part of the IT support team works in manufacturing environment and handles IT tickets</li><li>Attend to tickets for incidents, service requests and alerts or problems with IT system.</li><li>Maintain ownership of issues until resolution and ensure close timely.</li><li>Collaborate and work closely with global teams, application teams and third party vendors to resolve issue and minimal downtime.</li><li>Log tickets and set priority in ticketing tool and escalate for next level support if needed.&nbsp;</li><li>Contribute ideas to enhance application to minimize repeating support issues.</li><li>Work on IT enhancement projects and deliver as per schedule.&nbsp;</li><li>Work as part of a global team to support manufacturing environment.</li><li>Provide after-hours support for manufacturing related emergencies.</li><li>Monitor IT incident tickets trending and ensure KPI is achieved.</li></ul> ﻿Requirements: <ul><li>Working knowledge of IT Hardware and basic understanding of network concept.</li><li>At least 3 years of experience supporting endpoints</li><li>Ability to learn and master applications used in manufacturing.</li><li>Willing to work on 12-hour shift patterns</li><li>At least 3 years of working experience in clean room environment.</li><li>Excellent analytical and troubleshooting skill.&nbsp;</li><li>Ability to manage and meet customer expectation and high customer orientation.</li><li>Excellent communication and logical thinking mind set.</li><li>Bachelor’s Degree in Computer Science, Information Technology or related fields.</li></ul>

Responsibilities: <ul><li>Drive, and implement standardized process of Inventory &amp; Logistics within AP which align with across AP and global strategies&nbsp;</li><li>Drive country and plants to meet SCM KPI (inventory &amp; logistics etc.) within business target.&nbsp;</li><li>Execute the lean tools to continuous improvement&nbsp;</li><li>Resolve conflicts cross sites and functions in accordance with targets&nbsp;</li><li>Plan, manage and track supply plan and be key players in S&amp;IOP process&nbsp;</li><li>Drive freight planning to minimize freightage, on time delivery and flexibility</li><li>Leverage on resources commonality across sites and work cross-regional collaboration</li><li>Conduct freight control and partner with global logistics to ensure streamlining of transportation and warehouse management</li><li>Strong execution capability to achieve the short term and long-term strategy and goals</li><li>Support training launch to improve the capability of APAC team</li></ul> Requirements:&nbsp; <ul><li>Bachelor degree, ERP expert, supply chain related certification preferable&nbsp;</li><li>Strong leadership and able to drive improvement of cross functional team&nbsp;</li><li>Over 10 years of on the job management experience with solid achievement</li><li>At least 7 years SCM experience in multinational companies in the automotive components industry&nbsp;</li><li>Over 5 years of job automotive plant and non-plant operation management&nbsp;</li><li>Focus on execution and ability to drive results</li><li>Fluent speaking in Chinese and English&nbsp;</li></ul>

Responsibilities:<ul><li>Develops store business through excellent clienteling and KPIs performance (conversion rate,&nbsp;cross selling, AVT, upselling, strategic zoning).&nbsp;&nbsp;</li><li>Offer and excellent level couture service at all times across all categories.&nbsp;&nbsp;</li><li>Mentors other client advisors on journey and KPI improvement and is a key teamplayer&nbsp;&nbsp;</li><li>Foster sales in partnership and OTO appointment routine.&nbsp;&nbsp;</li><li>Naturally integrates digital tools in selling and clienteling activities.&nbsp;&nbsp;</li></ul> Requirements:<ul><li>Has a proven selling and clienteling skills.&nbsp;&nbsp;</li><li>Has a collaborative mindset.&nbsp;&nbsp;</li><li>Has excellent communication and story telling skills.&nbsp;&nbsp;</li><li>Is able to sell all categories.&nbsp;&nbsp;</li><li>Strong product knowledge to support the team in product maintenance, replenishment, display.&nbsp;&nbsp;</li><li>Is a contributor to the correct operations of the store.</li><li>Ion Store: Senior Client Advisor / MBS Store: Client Advisor</li></ul>

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10 kpi Jobs found

Client Advisor/Senior Client Advisor - Full Time/Part time

Service Delivery Manager

Continuous Improvement Analyst III

Commercial Planning Analyst

TA Specialist

Senior Talent Acquisition

Agile Lead

IT Engineer

Supply Chain Manager

Client Advisor / Sr. Client Advisor

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10 kpi Jobs found

Client Advisor/Senior Client Advisor - Full Time/Part time

Service Delivery Manager

Continuous Improvement Analyst III

Commercial Planning Analyst

TA Specialist

Senior Talent Acquisition

Agile Lead

IT Engineer

Supply Chain Manager

Client Advisor / Sr. Client Advisor

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.