Customer Service Representative

Chief Financial Officer - PRefChem

Integration Engineer - Technical Development & EDI

Controlling Reporting Leader

Commercial Manager - Consumer Division (NEW)

Demand Planning Executive (Contractual)

Sales Manager / Area Sales Manager (Orthopedic & Any) - Malaysia

Assistant Manager, FP&A

Solution Consultant

Business Development Manager

Responsibilities: <ul><li>Customer Service Representative is the key to assuring customer satisfaction through on time delivery commitments and quality and accuracy of product delivery with focus of improving our customer service processes through LEAN principles.</li><li>This position reports directly to the Customer Service Supervisor located in North America, and you will work from our Kuala Lumpur office.</li><li>You will ensure all customer orders are processed in an efficient, accurate and timely manner while managing incoming phone calls.</li><li>You will work closely with the sales team and technical support team by entering service tickets in the CRM system.</li><li>You will support all Operations functions as needed to support customer demands.</li></ul> Requirements: <ul><li>Education – Secondary education or above, 1 or more years in customer service role</li><li>Experience – Proficient Microsoft office experience with strong typing skills and computer efficiency.</li><li>Experience in Sage X3, Salesforce CRM, 3CX phone system is a plus.</li><li>Skills – Excellent verbal and written communication skills in English and Mandarin.</li><li>Customers Define our Success – Solid foundation of customer care and relations with excellent talent for using strategies to improve our customer experience from first contact point of view.</li></ul>

This JV manages the largest refinery and petrochemical complex in Malaysia owning and operating the Refinery and Petrochemical Complex which forms a significant part of the Pengerang Integrated Complex (PIC) in Malaysia’s southern state of Johor.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Capacity of 300,000 barrels of crude per day·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Organisation has 1650 employees·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Holds 8 world records for scale including tallest and heaviest Process Column and for other heaters, tanks and compressors.&nbsp;The CFO is a member of the Management Team, leading the Finance Division to be based in Kuala Lumpur. &nbsp;<h1>The Role</h1>The CFO directs the planning, implementation, managing and running of all the finance activities. The finance activities include all aspects related to Controller’s, Treasury, strategy, and risk functions. The CFO should ensure that the finance functions support the business in achieving its goals; while adhering to effective internal controls, government regulations, legal obligations, Shareholder policies, Board of Director requirements.&nbsp;<ul><li>Drive the company’s financial planning. Identifies and addresses major problems and business risks</li><li>Decide on investment strategies by considering cash and liquidity risks</li><li>Control and evaluate the organization’s fundraising plans, capital structure and cashflow</li><li>Oversee timely preparation of financial statements, management accounts, reliable forecasting reports and timely statutory filings as required.</li><li>Analyzes proposed changes to corporate policy, government agreements and laws.</li><li>Oversees open issues with external and internal auditors</li><li>Initiates response and takes appropriate action on internal control and other matters reported to management.</li><li>Oversees monitoring compliance of financial accounting standards and finance IT systems</li><li>Supervise all finance personnel (controllers, treasurers etc.). Manages teams and coordinates and provides supervision to other personnel</li><li>Manages key stakeholders and responds to the requests of Management, government officials, the Board of Directors, Shareholder representatives, investors, media, etc.</li></ul>

Roles &amp; Responsibilities&#10;EluxOne, the strategic ERP solution of Electrolux Group, leverages SAP and its connected applications to serve businesses in the EMEA, Latin America, and North America regions. The Group is planning to expand the EluxOne solutions across the APAC &amp; MEA regions.You will be working as a Technical Integration Architect, either as a Senior Lead or Manager, depending on your expertise and experience. You will be based in Kuala Lumpur, MY or India for exceptional candidates, as a part of the EluxOne APAC Program.As a successful candidate, you must have a deep understanding of SAP ECC, SAP NetWeaver architecture, and related SAP tools such as PI/PO, CPI, etc. You should have a minimum of 3-4 years of hands-on development/design experience with SAP PO/CPI and a minimum of 5 years of combined experience with ESB integration middleware (SAP PO, IBM App Connect, MuleSoft or equivalent software). You should have strong exposure to applications that interface with other related systems and underlying database technologies.&#10; Your role requires you to manage the technical integration of the project, lead design, build, and support activities. You should be able to work with global technical architects to develop a robust SAP technical architecture, collaborate with the EluxOne functional teams, other IT Services, Business teams, and multiple vendors to ensure successful technical delivery. You should also be able to work with the Change Advisory Board and manage the service delivery with a team of vendors.You should have well-rounded experience in leading SAP technical assignments/projects, with a focus on standardization, seamless integration, infrastructure readiness, performance, and future scalability. You should have a structured and business-focused approach with hands-on problem-solving skills.The critical competencies for this role include being highly motivated, flexible, and adaptable, a team player with a can-do attitude, and the ability to work with global teams to develop a scalable and reliable interface design for complex enterprise system environments.Key skills and experience required for this role include being a subject matter expert in developing and supporting SAP PO, expertise in any B2B integration broker, knowledge of API- REST/SOAP, Webservices, SAP integration methods such as RFC BAPI, ABAP, IDOC, etc., and experience with one or more protocol tools apart from SAP PO. Familiarity with the SCBN platform and different EDI formats like XML, EDIFACT, csv, etc. and CPI experience will be an added advantage.

Responsibilities: <ul><li>Managing Controlling Reporting tasks and oversee period end closing tasks</li><li>Oversee account reconciliation and balance sheet reviews in relation to controlling reporting scope for all in-scope entities.&nbsp;</li><li>Being a key contact of controlling reporting for a group of countries</li><li>Leading 9 accountant. Managing organization and team workload.</li><li>Managing backup plan and business continuity for the team.</li><li>Ensuring improvement of controlling reporting processes and working closely with DEX team.&nbsp;</li><li>Responsible for KPIs that are linked to controlling reporting for group of countries.</li><li>Any other ad hoc tasks and projects that are assigned&nbsp;&nbsp;</li><li>Management Tasks</li><li>Supervise and ensure back-up for Controlling reporting team in charge of transversal tasks: make sure planning are respected, help teams in operational tasks, etc.</li><li>Supervise monthly controlling reporting production and ensure the respect of closing duration&nbsp;</li><li>Be accountable for controlling reporting KPIs and performance dashboards for the group of countries he / she is in charge of and prepare action plans</li><li>Participate to closing meetings with countries involving divisional controllers and country CFO</li><li>Prepare and participate to steering committees of the group of countries he / she is in charge of&nbsp;</li><li>Ensure continuous improvement and implement Group guidelines</li><li>Supervise and ensure timely completion of all transactional tasks enabling to close the monthly/quarterly/semester or year-end financial statements:</li><li>Monitor good receipts in the system and chase business departments when necessary</li><li>Review general closing tasks (open/close periods, proceed to Journal entries in Blackline…)</li><li>Monitor technical closing checks (SAP FICO checks, Royalties reconciliation...) &amp; manage system interfaces &amp; reconciliations (SAP-Compass TM1-Magnitude, inter-Compass TM1 modules)</li><li>Oversee transactional closing tasks (POS activation to balance sheet…)</li><li>Oversee closing process in Compass (Upload actuals/Manage allocation of actuals in Compass/Fix blocking controls/Complete indicators/Officialize Budget/Trend scenarios)</li><li>Review the analytical documentation on behalf of the zone countries:</li><li>Review Period closing CFO / Finance Director reporting books (actuals, budget, trends) &amp; associated books (Digital/HR books…)</li><li>Review performance analysis documentation (against budget, target, and/or trend) and run reports&nbsp;</li><li>Oversee the preparation and publication of monthly actual results as well as publication of Trend/Pre-budget/Budget</li><li>Review the management reporting deck to be presented to divisional controllers and CFO and ensure issues are timely resolved.</li><li>review other group reporting defined in BSC scope.&nbsp;</li><li>Be a key accounting contact with group and zone controlling team for the entities he/she is in charge of.</li><li>Review account reconciliations and follow up the actions to ensure balance sheet are clean.</li><li>Lead balance sheet reviews with country divisional controllers and country CFOs for entities he/she is in charge of.</li><li>Any other closing and reporting tasks as required.</li></ul> Requirements: <ul><li>Minimum of 10 years of work experience in accounting, including manager/supervisor role.</li><li>Strong knowledge of IFRS accounting standards and regulations in Asia</li><li>Experience in Finance business partnering and management reporting (especially management P&amp;L reporting)</li><li>Solid knowledge of accounting process and practice, and ERP (SAP) system.&nbsp;</li><li>Experience of managing a professional accounting team.</li><li>CPA or equivalent is a plus</li></ul>

Responsibilities: <ul><li>Develop companies’ business strategies along with leadership team and develop robust rollout plan for execution.</li><li>Capable to manage senior leadership and also work at ground level.</li><li>Responsible for sales planning, marketing, people management &amp; deliver Company’s Budget &amp; P&amp;L and market share growth.&nbsp;</li><li>Analyze the activities of Company &amp; its competitors to develop the best and most effective business plans &amp; strategies</li><li>Implement and revamp sales processes designed to achieve sales objectives</li><li>Develop, lead and manage all strategic activities in the Company</li><li>Ensure accelerated profitable business growth is achieved</li><li>Identify new product areas, emerging trends, business opportunities and markets for business growth</li><li>Collaborate with cross-functional partners to drive financial performance</li><li>Influence, coach and support the development of cross regional team members</li><li>Build a collaborative performance driven culture</li><li>Development of financial plans including budgeting and forecasting for short and long term.</li><li>Analyze business performance including profitability, revenue, pricing and cost of goods sold.</li><li>Drive efficiencies to ensure contracts are financially viable and delivered on budget.</li><li>Create and maintain long-term partnership with suppliers, vendors and/or external parties to ensure smooth business operation.</li></ul> Requirements: <ul><li>Bachelor Degree in Business or Marketing &amp; MBA in Business or General Management Pte Ltd, Marketing.</li><li>A minimum of eight (8-12) years of professional commercial/sales/marketing experience within the consumer division portfolio OTC/FMCG industry</li><li>Strong leadership and expertise in project management/process design/change management</li><li>Has experience in lead P&amp;L with proven experience of success in FMCG / OTC business in Malaysia.</li><li>Good strategic leadership &amp; execution skills</li><li>Excellent communication skills – written &amp; verbal</li><li>Good analytical skill</li><li>This role will report locally to Country Head / Managing Director and operationally will report to BU Head DTC of the company in Singapore.&nbsp;</li></ul>

Responsibilities: <ul><li>To facilitate the demand planning lead in trend analysis &amp; statistical forecasting for 6 markets and 2 product categories</li><li>To assist the demand planning lead in forecasting process</li><li>Work closely with the regional supply chain team in learning &amp; implementing the best practices.</li><li>Help the demand planning lead to create a robust demand forecasting process with the country business managers and the distributors feeding into IBP and supply planning</li><li>Execute monthly drumbeat meetings with the business teams and distributors on demand forecast with firm orders and out month’s forecast.</li><li>Drive improvement in forecast accuracy &amp; bias through identifying key reasons for accuracy loss</li><li>Handle the MIS for In-market sales , inventory &amp; forecast</li><li>Provide KPI indications to assist management marketing &amp; sales in making the business decisions</li><li>Customer performance report</li><li>Customers delivery report</li><li>Sales analysis report for management and finance team</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in business administration , logistics , supply chain or relevant field</li><li>Experience – 0 to 2 years</li><li>Outstanding analytical , problem solving and organizational abilities</li><li>Passion for statistics , trends and numbers</li><li>Nimble learning&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>

Responsibilities: <ul><li>Develop and implement effective sales strategies</li><li>Lead nationwide sales team members to achieve sales targets</li><li>Prepare monthly, quarterly and annual sales forecasts</li><li>Achieves the objectives defined by company management</li><li>Setting up and managing a sales team to support the Division.</li><li>Establish productive and professional relationships with key personnel in assigned customer accounts</li><li>Negotiate and close agreements with large customers</li><li>Accountable for the thorough implementation of all customers related initiatives among sales personnel managed</li><li>Implements effective coaching and development of direct-report associates.</li><li>Meets assigned team quotas for sales, profits, and strategic objectives..</li><li>Design &amp; develop training &amp; development programs based on both the organizations and individual needs (i.e. Med Reps), and delivering the training itself to build high performance organization of sales force</li></ul> Requirements: <ul><li>Bachelor degree (S1), preferably Pharmacist/Medical Doctor; MBA/Master degree will be an advantage</li><li>Minimum of 8 years’ experience in managerial level of Sales and or Marketing management in pharmaceutical company</li><li>Well experienced background in the business of Pharmaceuticals/Orthopedic</li><li>Strong leadership skills, Analytical Thinking, Conceptual Thinking, Initiative, Organization commitment, and interpersonal skills</li><li>Excellent presentation and communication skills.</li><li>Strong and proven leadership</li></ul>

Overview: <ul><li>Company is a $135m business growing double digit with aggressive expansion ambition.</li><li>Two Categories, Salty Snacks and Cereal</li><li>Operations in six key Southeast Asian Economies as well as more than twenty export markets.</li><li>Sourcing products primarily from company Manufacturing facilities in Malaysia and Thailand, but also tapping into at least seven other global manufacturing locations.</li><li>The Assistant Manager, Financial Planning and Analysis plays a critical role in assuring past, current, and future data is stored and reported accurately, and transformed to an insightful information that will help decision making in the business.</li><li>Information is our currency in finance, we collect data, we transform it into information, insights, decisions and ultimately outcomes for the business.</li></ul> Responsibilities: <ul><li>Provide insights to management through monitoring and analyzing actual results month by month</li><li>Work on process improvement of current system (CFS) and reporting</li><li>Ensure smooth reporting and forecasting submission via the existing systems (BPC, CFS and SAP). This includes the process improvement to maximize the existing systems.</li><li>Lead the budgeting process as the process owner and lead the strategic forecast process every quarter</li><li>Assuring smooth month end closing process by supporting FP&amp;A manager with journals preparation.</li><li>Driving financial insight in commercial team by building SEA and Brand reporting.&nbsp;</li><li>As a finance business partner to Marketing team with Brand Building/A&amp;P management.</li><li>Develop and analyze bottoms up rolling forecast.</li><li>SAP Price and ICP maintenance.</li></ul> Requirements: <ul><li>Degree qualified in finance, business, commerce or related field</li><li>Minimum 3-5 years’ experience in FP&amp;A or accounting experience</li><li>Excellent communications skills and ability to lead a process</li><li>Strong analytical, problem solving and decision-making skills</li><li>Strong interpersonal skills to manage delicate issues with stakeholders</li></ul>

Job Summary: <ul><li>As part of company, you will lead and execute the technical strategies and initiatives defined with the regional sales teams.</li><li>Starting from lead nurturing to post-sales support, the Solution Consultant is a technical partner of the solution sales and supports regional organic growth by converting customers’ ideas and visions into customized solutions enabling guaranteed business outcomes.</li></ul> Responsibilities: <ul><li>Drive companys funnel growth and success rate through developing and delivering outcome-based solutions to customers managed by the sales teams.</li><li>Provide technical leadership in solutions that utilize the capability of all companys brands, ecosystem partners and 3rd party products.</li><li>Provide technical leadership in the response to all Request for Quotation (RFQ), and the preparation of technical proposals.</li><li>Collaborate with the solution support team in the development and execution of Proof of Concepts (POCs), Factory Acceptance Test (FATs), and network audits.</li><li>Provide technical/market insights to internal teams to enable project wins.</li><li>Design and support technology campaigns such as webinars, roadshows, trade fairs, etc.</li><li>Represent customers’ voice in Business Unit strategy and new product introduction processes.</li></ul> Requirements: <ul><li>Education - Bachelor’s Degree in Engineering (Telecommunication, Electronics), Computer Science, Information Technology or equivalent.</li><li>Background – At least 5 years’ experience in solution creation in an Industrial/Enterprise environment.</li><li>Competencies -Detailed working experience in designing Layer 2, Layer 3, Multiprotocol Label Switching - Transport Profile (MPLS-TP) and Internet Protocol/Multiprotocol Label Switching networks (IP/MPLS) with understanding on unicast, multicast, IP addresses/subnets, Virtual Local Area Network (VLAN) and routing protocols.</li><li>Good working knowledge of MPLS, TCP/IP, routing switching, network engineering, configuration, and troubleshooting.</li><li>Knowledge on legacy protocols such as RS232, E1 (European variant), Synchronous Digital Hierarchy (SDH) and voice is preferred.</li><li>Demonstrate solid knowledge and understanding of key industry technologies and market trends.</li><li>Good understanding on industrial applications – oil &amp; gas, power utility, mass transit, and telecommunication.</li><li>Computer literacy essential – including experience of using Customer Relationship Management system tools</li><li>Business fluent in English is essential.</li><li>Ability to travel up to 50% domestically and internationally as required.</li></ul>

Responsibilities: <ul><li>Accountable for&nbsp;Customer base quality (profitability, risk, growth, reference value, learning potential, loyalty)&nbsp;</li><li>Accountable for target setting in the FL unit based on market analysis and SWOT for short term and long term</li><li>Responsible for assigning the targets to different sales teams and regions (including agents and distributors) based on the market opportunities&nbsp;</li><li>Accountable for developing sales competences and resources for different customer groups and sales targets</li><li>Responsible for relationship building with strategic customers, most important influencers and decision makers</li><li>Accountable for identifying risks and opportunities in the customer base, competitors and market situation</li><li>Responsible for the solutions portfolio for different market segments based on corporate products and solutions</li><li>Carries out demand creation activities to support lead generation and winning of opportunities</li><li>Manages proactively the sales process and performance</li><li>Manages and leads the sales channels; own people and possible sales agents, joint ventures, distributors and second brands.&nbsp;</li><li>Accountable for sales forecasting and reporting</li><li>Carries out sales target setting, sets pricing guidelines and funnel gate criteria.</li><li>Gives feedback to planning and solution creation</li><li>Ensures adequate resources to achieve the short and long term targets</li><li>Leads sales in an inspirational, motivating and result oriented way</li><li>Accountable for the continuous development of competences in the sales and marketing unit</li><li>Responsible for performance management of his/her team in line with the global guidelines and policies.&nbsp;&nbsp;</li><li>Accountable for the implementation of global processes and tools in the unit</li></ul> Requirements: <ul><li>Business visioning and competitor analysis</li><li>Market and customer business understanding</li><li>Understands sales, customer relationship management, marketing, channel management, experience in leading people effectively</li><li>Excellent communication in English, at the minimum Bachelor’s Degree in commercial or technical field, experience in sales management and people leadership</li></ul>

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