Manager, Card Member Payment / AP, Credit Card Operations Processing

Product Manager / Senior Product Manager (Hospital & Oncology)

Manager (Team Lead OR Team Member) - RIOC - FD / Branch Ops 

Sr Officer / AVP (Team Lead)- Doc Collection (Import & Export )

Business Unit Head Medical Device

Japanese Senior Recruiter

Inside Sales Engineer - Lead Generation (Sales)

AVP / VP, Credit Administration & Control - Loan Disbursement / Mortgage - Retail

FVP  - KYC Operations - GWB

Product Manager & Business Development Manager (Pharma)

Responsibilities: <ul><li>Delivery of customer operations for Accounts Onboarding functions for Credit cards &amp; Debit cards, through effective planning and management of resources to meet operational and customer experience performance metrics.</li><li>SLAs as well as enhance performance to best in market with deep expertise in the Cards, accounts opening or unsecured lending operations domains.</li><li>Assisting the Department Head in supervising daily operations.</li><li>Achieving the division’s operational and quality objectives.</li><li>Designing and implement operational strategy in the Department.&nbsp;</li><li>Ensuring the department’s processes are in compliance with ISO documentation.</li><li>Providing guidance and take on the role of a mentor to team members.</li><li>Facilitating continuous process improvements.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Identify opportunities to improve productivity, efficiency and service quality within the division</li><li>Drive operations related projects &amp; process improvements</li><li>Lead and coach staff to a high standard of performance, productivity and service quality</li><li>Proactively manage and resolve customers’ and business units’ feedback and queries promptly</li><li>Ensure that the Bank’s policies, guidelines, operations control and compliance requirements are strictly adhered to</li></ul> Requirements: <ul><li>4 to 6 years of retail banking operations, especially in Cards onboarding or unsecured lending Operations&nbsp;&nbsp;</li><li>Sound knowledge of regulations</li><li>Experience in change management projects, including successful RPA and automation implementations.</li><li>Strong organizational and management skills</li><li>Strong analytical and problem-solving skills</li><li>Strong interpersonal and communication skills.</li></ul>

Role Overview: <ul><li>The Product Manager / Senior Product Manager – Hospital &amp; Oncology will be responsible for driving strategic and operational marketing initiatives for the Hospital Care portfolio across the Malaysian market.&nbsp;</li><li>This role focuses on developing and executing brand strategies, launching new products, and expanding the business through data-driven insights and strong cross-functional collaboration. The incumbent will play a key role in ensuring successful brand performance, portfolio growth, and alignment with corporate objectives within the hospital and institutional healthcare segments.</li></ul> Responsibilities: Marketing Planning (40%) <ul><li>Lead the development and execution of brand strategies and marketing plans to achieve business objectives and ensure effective market penetration.</li><li>Formulate pre-launch preparedness and go-to-market strategies for new and existing hospital care products.</li><li>Design and implement initiatives to enhance field force effectiveness, including sample strategy, sales meetings, and other sales-related marketing activities.</li><li>Develop and manage the annual brand business plan, including strategic priorities, objectives, and budget allocation.</li><li>Optimize resource planning and allocation to address evolving market dynamics and competitive challenges.</li></ul> New Portfolio Exploration &amp; Business Development (35%): <ul><li>Conduct in-depth product and market analyses to forecast demand, patient flow, and revenue potential for new products.</li><li>Generate actionable market insights through data analysis and engagement with healthcare professionals (HCPs).</li><li>Develop robust business cases for potential new portfolio additions, encompassing both prescription and hospital-based products.</li><li>Present business proposals and feasibility assessments to principals and senior management for approval and alignment.</li></ul> Marketing Implementation (25%): <ul><li>Plan, coordinate, and execute marketing campaigns and customer engagement activities to support product launches and ongoing brand promotion.</li><li>Build and strengthen relationships with key stakeholders including KOLs, hospital administrators, and healthcare associations to enhance brand reputation and visibility.</li><li>Implement and manage KOL engagement strategies aligned with brand objectives.</li><li>Manage brand budgets effectively and ensure timely development and rollout of marketing and promotional materials.</li><li>Support Continuing Medical Education (CME) programs and conduct product training sessions for the sales and medical teams to ensure consistent brand messaging and clinical accuracy.</li></ul> Requirements: <ul><li>Bachelor’s degree in Science or a related field.</li><li>Minimum of 2–3 years of experience as a Product Manager in a multinational pharmaceutical company.</li><li>Prior experience in a generic pharmaceutical company (in sales or product management) is an added advantage.</li><li>Strong understanding of key healthcare channels including general practitioners, private hospitals, public hospitals, and retail pharmacies.</li><li>Proven track record in brand management, product launches, and marketing strategy execution within the hospital or institutional care segment.</li><li>Customer-oriented with excellent interpersonal and communication skills.</li><li>Demonstrated ability to work collaboratively within cross-functional teams.</li><li>Exposure to digital marketing initiatives and analytics-driven campaigns is preferred.</li><li>Highly detail-oriented, with strong problem-solving and analytical skills.</li><li>Excellent verbal, written, and presentation abilities.</li><li>Strategic thinker with a performance-driven approach.</li></ul>

Manager, RIOC: Need knowledge in FD and/OR involved in branch operations.Being a checker or overriding officer for fd/operations transactions. Involve in people management or at least being a team lead for products department.&nbsp;Cdd will be in advantage if involve 100% in fd transactions which involve placement, withdrawal and renewal

Responsibilities: <ul><li>Accurately process trade finance transactions, including Letters of Credit (LC), Standby Letters of Credit (SBLC), Documentary Collections, and Trade Loans.</li><li>Ensure timely and accurate execution of trade finance transactions, adhering to internal policies and regulatory requirements.</li><li>Verify trade documents for completeness and compliance with UCP 600, ISBP, and other relevant trade finance govering rules and regulations.</li><li>Liaise with counterparties and internal stakeholders to address inquiries and resolve issues related to trade finance transactions.</li><li>Maintain accurate records of all trade finance transactions and activities, daily reconciliation.</li><li>Assist in resolving operational issues and ensuring seamless trade finance operations.</li></ul> Requirements: <ul><li>Minimum 3 years of Trade Finance Operations experience.</li><li>Sound knowledge in International Trade Governing Rules of UCP, ISBP, URC, URR, Incoterms.</li><li>Familiarity with AML/CFT Guidelines for Trade Finance.</li><li>Meticulous and possess a keen eye for details.</li><li>Strong analytical, problem-solving, follow-up and communications skills.</li><li>Able to work independently and a strong team player.</li><li>Proficient in Microsoft Office applications.</li><li>Minimum a recognized degree in a relevant field.</li></ul>

Responsibilities: Sales Management (35%): <ul><li>Ensure that the team achieves maximal sales and market share by meeting or exceeding standards in each customer segment</li><li>Recruit and secure suitable trading partners to drive business expansion. Design suitable incentive models for the trading partners in collaboration with Finance Manager</li><li>Participate in developing territory sales targets and resource allocation</li><li>Determine the sales team configuration to maximize territory sales targets and potential</li><li>Conduct routine field visits to understand customer needs and market dynamics to share during business meetings</li><li>Build strong business partnership towards our company’s product portfolio with key opinion leaders and develop new product advocates</li><li>Territory Management and optimize effectiveness and efficiency of sales team</li><li>Ensure effective execution customer targeting with reference to marketing reach and frequency plan</li><li>Regularly analyse team performance qualitatively &amp; quantitatively against KPIs, identify improvement areas to drive corrective actions and provide coaching to improve performance.</li></ul> Marketing Planning and Implementation (35%): <ul><li>Strategic planning and leadership to drive brand performance in ensuring successful market penetration (Pre launch preparedness and go to market strategies)</li><li>Develop programs to maximize field selling efforts such as sample strategy, sales meetings, and all sales force related marketing activities.</li><li>Development of the annual brand business and budget plan, strategy &amp; objectives</li><li>Develop and plan resource allocation effectively to address changing market dynamic and competitions</li><li>Create and enhance relationships, internal and external, that contribute towards establishing the brand (key customers, thought leaders, associations and industry players) and implement establish KOL strategy</li><li>Manage brand budget efficiently</li><li>Timely development of promotional program/ materials that enables effective delivery of marketing messages</li></ul> New portfolio exploration (30%): <ul><li>Conduct market insights for new product (market data analysis, gather insights from HCPs)</li><li>Develop patient flow and product forecast based on the portfolio analysed</li><li>Build business case for the new portfolio encompassing the devices and diagnostic range</li></ul> Requirements: <ul><li>Bachelor’s Degree in Science. Proficient in English.&nbsp;</li><li>Minimum 2 to 4 years of relevant experience in marketing and sales.</li><li>Has experience working as marketer in medical devices MNC companies.</li><li>Has knowledge in these key healthcare channels: GP, private hospital, public hospital</li><li>Customer focused with strong interpersonal skills and able to illustrate agility to work and manage cross-functional teams.</li><li>Able to demonstrate new pilots in the areas of digital and analytics</li><li>Detail oriented and having the ability to actively listen.</li><li>Solid communication skills including presentation, verbal and written abilities. Shortlisted candidates are required to do a business case project.</li><li>Strategically focused, results oriented with strong problem-solving skills</li></ul>

Responsibilities: <ul><li>End-to-End Recruitment: Manage the entire recruitment process for a variety of positions, from sourcing and interviewing to offer negotiation and onboarding.</li><li>Talent Sourcing: Utilize a variety of channels (LinkedIn, job boards, networks) to identify and attract top candidates. You will also leverage your personal network within Japan to help identify high-quality candidates.</li><li>Candidate Screening: Conduct in-depth interviews to evaluate candidates technical and cultural fit for roles.</li><li>Stakeholder Management: Partner with hiring managers to understand hiring needs, provide regular updates, and advise on talent trends and market conditions in Japan.</li><li>Market Expertise: Be a subject matter expert in recruiting for roles in Japan and stay updated on the latest hiring trends and compliance regulations.</li><li>Relationship Building: Cultivate strong relationships with candidates and hiring managers to ensure a smooth and positive hiring process.</li><li>Reporting &amp; Metrics: Maintain and track recruitment data, providing regular reports on the progress of hiring activities, as well as contributing to improvements in the recruitment process.</li></ul> Requirements: <ul><li>Experience: Minimum of 5 years of recruiting experience, with a focus on hiring for positions based in Japan. Familiarity with the Japanese job market and recruitment practices is essential.</li><li>Language Skills: Fluent in Japanese (native-level or near-native) and strong communication skills in English.</li><li>Expertise: Proven experience in recruiting for a variety of roles (technical, non-technical, and leadership positions). Experience hiring for multinational companies is a plus.</li><li>Candidate Sourcing: Strong skills in using various sourcing tools and channels, including LinkedIn, job boards, and personal networks, to identify top talent.</li><li>Remote Work: Comfortable working remotely, with strong time management and communication skills to collaborate effectively across teams.</li><li>Cultural Fit: A deep understanding of Japanese business culture and the ability to assess cultural fit for potential hires.</li></ul>

Responsibilities <ul><li>Identify and pursue new sales opportunities across PH market.&nbsp;</li><li>Build and maintain strong relationships with existing and potential customers, adapting communication styles to regional preferences.</li><li>Support external sales engineers by generating leads and qualifying prospects.</li><li>Generate quotation and revert to customers for standard products, tubing, hoses and parts.</li><li>Follow up with customer quotations.</li><li>Take orders for repeat business and ensure timely follow-up with clients.</li><li>Collaborate with cross-functional teams to align sales strategies with regional market trends.</li><li>Maintain accurate records of customer interactions and sales activities in CRM systems.</li></ul> Requirements: <ul><li>Good English communication skills.</li><li>1 to 5 years of experience in inside sales (cold calling / lead generation).</li><li>Background in maintaining accurate records of customer interactions and sales activities.</li></ul>

&nbsp;Responsibilities:<ul><li class="ql-align-justify">Lead and manage the processing team which includes credit operations and projects delivery. </li><li class="ql-align-justify">Responsible for the day-to-day operations and project of retail credit operations as well as processing of legal and security documentation. </li><li class="ql-align-justify">Demonstrates functional and technical expertise required to perform core aspects of the job. </li><li class="ql-align-justify">Coordinate with other divisions and vendors to ensure successful delivery of related services.</li><li class="ql-align-justify">Able to formulate system and work processes and process improvements for a holistic approach to operational requirements. </li><li class="ql-align-justify">Manage projects undertaken by department in accordance with agreed project terms and ensure successful implementation within agreed time frame and budget.</li></ul>Qualifications: <ul><li>Bachelor degree in related discipline. </li><li class="ql-align-justify">At least 8 years’ experience in&nbsp;lending, loan operational processes and possesses areas of expertise in&nbsp;retail credit operations, regulatory and legal compliance. </li><li class="ql-align-justify">Equip with functional and technical expertise required to perform core aspects of the job, including sound knowledge of lending, credit, treasury and trade financing, regulations, and legal guidelines.</li><li class="ql-align-justify">Proven track record in&nbsp;managing a sizeable operation team with strong exposure to retail credit lending (including Housing Loan and Car Loan), and knowledge of relevant&nbsp;application systems. </li><li class="ql-align-justify">Well-developed leadership, communication, interpersonal and organization skills </li><li class="ql-align-justify">Strong quantitative, analytical, and problem-solving skills. </li><li class="ql-align-justify">Ability to manage multiple initiatives and to work under challenging and demanding circumstances to meet deadlines.</li></ul>

Responsibilities: <ul><li>Support the Head AFC Ops (COE) in taking ownership, accountability, and execution in overall AML CDD strategic program for the Corporates &amp; Investment Banking segment.</li><li>Consistently review &amp; work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of&nbsp;</li><li>Group Compliance AML/CFT policies and framework</li><li>Revise and update local SOP and workflow processes for operational efficiency and effectiveness</li><li>Provide timely management reporting and conduct AFC related training to the team</li><li>Highlight of potential concerns / risks and proactively share best risk management practices.</li><li>Ensure agreed SLAs supported by the teams are met</li><li>Responsible for checking and signing off complex and high-risk customers due diligence profiles for all jurisdictions</li><li>Work with Head AFC Ops (COE) and Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favourable review outcomes</li><li>Oversight and management of the KYC teams performing CDD fulfillments to meet with&nbsp;</li><li>Bank and Regulatory requirements pertaining to the customer’s life cycle with the Bank.</li><li>Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics</li><li>Provide oversight to ensure alignment of bank management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops</li><li>Manage business efficiency of Overseas Branch Entities via centralization platform by ensuring relevant policies and standards are continuously reviewed and updated to reflect relevant changes and best practice</li><li>Swift KYC Registry maintenance of Bank’s counterparties through the uploading of Bank’s information and responding to RFIs from counterparty Banks’</li><li>Support Group AFC Ops in FACTCA and CRS reporting matters</li></ul> Requirements: <ul><li>A strong track record in risk and regulatory matters pertaining to Know Your Customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately, with a clear thought process, rather than a tick box exercise.</li><li>At least 10 years of relevant experience in KYC / CDD.</li><li>Experienced in analyzing and quantifying complex strategic issues tied to AML CDD / transactions / activities surveillance.</li><li>To demonstrate relevant experience in the management of people and relationships via supervisory experiences and proven leadership ability. Including the skills to develop, coach and grow teams</li><li>Able to advise senior stakeholders with great skill and a level of confidence, knowledge and stature to provide advice in the handling of customers’ due diligence requirements</li><li>Strong at influencing thinking and behaviors that align with the Bank’s commitment to financial crimes, with the highest level of integrity and the ability to balance commercial objectives with the exercise of independent and prudent judgement</li><li>Certification as an AML specialist (e.g., CAMS / Diploma in AML) with a recognized institution will be an advantage</li></ul>

Responsibilities: Marketing Planning (40%): <ul><li>Strategic planning and leadership to drive brand performance in ensuring successful market penetration (Prelaunch preparedness and go to market strategies)</li><li>Develop programs to maximize field selling efforts such as sample strategy, sales meetings, and all sales force related marketing activities.</li><li>Development of the annual brand business and budget plan, strategy &amp; objectives</li><li>Develop and plan resource allocation effectively to address changing market dynamic and competitions</li></ul> New portfolio exploration and business development (35%): <ul><li>Conduct market insights for new product (market data analysis, gather insights from HCPs)</li><li>Develop patient flow and product forecast based on the portfolio analysed</li><li>Build business case for the new portfolio encompassing the pharma range (prescription drug), medical devices and consumer health</li></ul> Marketing Implementation (25%): <ul><li>Formulate, direct and coordinate all customer segment marketing activities and tactics to launch and promote the brand, working with agencies and cross functional partners.</li><li>Create and enhance relationships, internal and external, that contribute towards establishing the brand (key customers, thought leaders, associations and industry players) and implement establish KOL strategy&nbsp;</li><li>Manage brand budget efficiently</li><li>Timely development of promotional program/ materials that enables effective delivery of marketing messages</li><li>Support CMEs &amp; conduct product trainings to field-force</li></ul> Requirements: <ul><li>Bachelor’s Degree in Science. Proficient in English.&nbsp;&nbsp;</li><li>Minimum 2-3 years of relevant experience in marketing.&nbsp;</li><li>Has knowledge in these key healthcare channels: GP, private hospital, public hospital and retail pharmacy&nbsp;</li><li>Customer focused with strong interpersonal skills and able to illustrate agility to work and manage cross-functional teams.&nbsp;</li><li>Able to demonstrate new pilots in the areas of digital and analytics</li><li>Detail oriented and having the ability to actively listen.</li><li>Solid communication skills including presentation, verbal and written abilities. Shortlisted candidates are required to do a business case project.&nbsp;</li><li>Strategically focused, results oriented with strong problem-solving skills</li></ul>

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12 kuala selangor Jobs found

Manager, Card Member Payment / AP, Credit Card Operations Processing

Product Manager / Senior Product Manager (Hospital & Oncology)

Manager (Team Lead OR Team Member) - RIOC - FD / Branch Ops

Sr Officer / AVP (Team Lead)- Doc Collection (Import & Export )

Business Unit Head Medical Device

Japanese Senior Recruiter

Inside Sales Engineer - Lead Generation (Sales)

AVP / VP, Credit Administration & Control - Loan Disbursement / Mortgage - Retail

FVP - KYC Operations - GWB

Product Manager & Business Development Manager (Pharma)

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12 kuala selangor Jobs found

Manager, Card Member Payment / AP, Credit Card Operations Processing

Product Manager / Senior Product Manager (Hospital & Oncology)

Manager (Team Lead OR Team Member) - RIOC - FD / Branch Ops

Sr Officer / AVP (Team Lead)- Doc Collection (Import & Export )

Business Unit Head Medical Device

Japanese Senior Recruiter

Inside Sales Engineer - Lead Generation (Sales)

AVP / VP, Credit Administration & Control - Loan Disbursement / Mortgage - Retail

FVP - KYC Operations - GWB

Product Manager & Business Development Manager (Pharma)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.