Country Head

Supplier Quality Engineer

Manager Customer Service & Trade Supply chain

Trade Finance Officer

Service Delivery Manager

 IIAD / SAD / LAD Artificial Intelligence Engineer

Senior QA Automation Engineer

Channel Manager

Supervisor – Quality and Reliability Engineer

Sales Manager

Role Description: <ul><li>The Country Head is the most senior commercial executive and face of our petroleum business in Country.</li><li>This role serves as the primary growth driver and central leadership authority for business operations within the market.</li><li>This role is laser-focused on aggressively expanding market share, revenue, and profitability while providing inspirational leadership and strategic direction to all country-based teams.</li><li>The Country Head has direct line management responsibility for the sales organization and exercises influential leadership over all other functions to ensure cohesive execution of growth strategies and achievement of growth ambitions as articulated in Destination 2030 Strategy.</li></ul> Responsibilities: Growth Leadership and Market Expansion <ul><li>Develop and execute robust growth strategies to grow the Company’s market share and drive revenue growth.</li><li>Lead market penetration initiatives, identifying and capitalizing on new business opportunities, customer segments, and geographic expansion possibilities.</li><li>Set the Country’s growth targets for the team, drive relentless execution and high team performance in country.</li><li>Conduct competitive intelligence and market analysis to identify growth opportunities and competitive advantages.</li><li>Champion innovative go-to-market strategies, pricing optimization, and value proposition development.</li><li>Drive customer acquisition and retention strategies, focusing on high-value accounts and strategic partnerships.</li><li>Lead major deal negotiations and strategic customer relationships that positively impact business growth.</li><li>Represent the company at industry events, government forums, and key customer and regulator engagements to enhance market position.</li><li>Develop comprehensive country business plans that align with Energy BU strategies.</li><li>Identify and evaluate strategic partnerships, joint ventures, and acquisition opportunities.</li><li>Drive business development initiatives including new market entry strategies.</li><li>Conduct regular business reviews and adjust strategies based on market dynamics and performance.</li><li>Manage key stakeholder relationships including government officials, regulatory bodies, and industry associations.</li></ul> Sales Organization Leadership <ul><li>Directly manage and inspire the sales team to achieve exceptional performance and exceed sales targets.</li><li>Recruit, develop, and retain top-tier sales talent while building a high-performance sales culture.</li><li>Establish sales strategies, territory management, and account planning frameworks.</li><li>Implement sales processes, performance metrics, and incentive structures that drive results.</li><li>Provide hands-on coaching and mentoring to sales team members to maximize their potential.</li><li>Lead sales forecasting, pipeline management, and performance review processes.</li><li>Drive sales team accountability through regular performance monitoring and corrective action when needed.</li></ul> Performance Management and Results Delivery <ul><li>Take full accountability for country P&amp;L performance at gross margin level.</li><li>Partner with functional leaders to jointly set KPIS for all functions in country.</li><li>Ensure closure of receivables in a timely manner.</li><li>Ensure compliance with all regulatory requirements and company policies.</li><li>Implement risk management strategies and contingency planning for business continuity.</li><li>Report regularly to Petroleum leadership team on performance, challenges, and growth opportunities.</li></ul> Stakeholder Management &amp; External Relations <ul><li>Build and maintain strategic relationships with key government officials, regulatory authorities, and industry leaders.</li><li>Represent the companys interests in industry associations, chambers of commerce, and policy forums.</li><li>Ensure positive brand reputation and stakeholder confidence in the market.</li></ul> Requirements: <ul><li>Bachelors degree in Engineering, or business related field.</li><li>Masters degree (MBA) is a plus.</li><li>Industry-specific certifications or executive education programs advantageous.</li><li>Minimum 10-12 years of progressive leadership experience in petroleum, oil &amp; gas, or related energy industries.</li><li>At least 3 years’ experience in a leadership role.</li><li>Proven track record of driving significant business growth and market share expansion.</li><li>Experience managing sales organizations and achieving ambitious revenue targets.</li><li>Experience working in emerging markets or similar economic environments.</li></ul>

Responsibilities: <ul><li>Act as a single-point-of-contact for topics and issues related to supplier quality within the Heredia, Costa Rica facility.</li><li>Lead supplier-related activities to ensure incoming quality is proactively planned, prepared, and ensured in advance before production part is approved and released.</li><li>Continually improve supplier performance through coaching, training, consequence enforcement, supplier awards and motivation, supplier restriction and disqualification, etc.</li><li>Measure and communicate supplier performance to those suppliers and the organization.</li><li>Evaluate, qualify, approve appropriate new, competitive suppliers (including search for new suppliers), in collaboration with the procurement teams.</li><li>Review and approve/reject/amend supplier Production Part Approval Process (PPAP) submissions for new product releases and qualifying changes to existing components.</li><li>Monitor quality data within the operating systems to ensure data accuracy and develop reporting systems to accurately document and record supplier trends and performance.</li><li>Periodically monitor quality specifications to ensure supplier compliance.</li><li>Work with engineering to clarify and change specifications regarding incoming goods when necessary.</li><li>Clearly communicate (and enforce) company requirements and expectations to suppliers.</li><li>Solicit, drive, monitor, review, approve, and validate containment/corrective/preventive actions by suppliers.</li><li>Facilitate supplier quality roadmaps leading to improved supplier performance.</li><li>Conduct process and system audits of suppliers and maintain working knowledge of ISO and TS quality system requirements.</li><li>Serve as Supplier Quality Lead / SME during internal audits and 3rd party inspections/audits (FDA, BSI).</li><li>Chair QBRs (Quarterly Business Reviews) with key suppliers.</li><li>Validate manufacturing and supplier processes, including activities associated with equipment installation qualification (IQ), operational qualification (OQ), and performance qualification (PQ).</li><li>Interact with cross-functional teams to resolve supplier-related quality issues.</li></ul> Requirements: Qualifications &amp; Background: <ul><li>Bachelor’s degree in Process Engineering, Manufacturing Engineering, or other engineering discipline plus 5+ years’ experience in a manufacturing environment.</li><li>Working knowledge and understanding of the Food and Drug Administration (FDA) 21 CFR 820 and International Organization for Standardization (ISO) – ISO 13485 and ISO 14971.</li><li>Bilingual (English / Spanish).</li><li>Experience in a Supplier Management role.</li><li>Experience conducting quality audits in a manufacturing environment.</li><li>Lean Six Sigma Green Belt Certification.</li><li>Proficiency in Microsoft Office.</li><li>Strong problem-solving and analytical skills for compiling and analyzing data.</li><li>Knowledge of DOE, SPC, Gage R&amp;R, and sampling plans.</li><li>Effective time management skills, applied to fast-moving and high-pressure environments.</li><li>Ability to work independently with little or no supervision, as well as in teams.</li><li>Willingness to travel (approximately 10%) to visit suppliers.</li></ul>

Responsibilities: Customer Service: <ul><li>Manage a team of 4-5</li><li>Advance best in class customer relations via Quality, Delivery, Innovation and Responsiveness</li><li>Develop/Lead customer engagement projects and processes focused onIncreasing customer forecast accuracy</li><li>Review demand forecasts and order priority with production planning &amp; control team; establish supply schedules for raw material based on production schedule in S&amp;OP meetings</li><li>Resource and capacity planning for work load assessment.</li><li>Developing behavior analytics which enhance proactive customer engagement focused on minimizing waste and increasing the customer experience</li></ul> Trade Supply Chain Management: <ul><li>Manage a team of 4-5</li><li>To focus on part availability, on time delivery to the customer, Quality and Cost Reduction by utilizing resources effectively</li><li>Driving supply chain and logistics excellence and ensuring the compliance of all statutory requirements in order to achieve Business goals</li><li>Provide innovative planning and logistics solutions to find and implement efficiencies with cross-functional teams&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree preferred</li><li>MBA</li><li>15 years + relevant customer experience management background required.</li><li>SAP – 10+ years’ experience</li><li>Extensive transactional working experience in manufacturing industry under CS &amp; Supply chain.</li><li>Knowledge/understanding of Customer Relationship Management/CRM systems.</li><li>Preferred experience of Aerospace and Defense.</li></ul>

Role Description: <ul><li>The Trade Finance Officer will be responsible for supporting the company’s trade finance operations to ensure timely and accurate execution of import and export transactions.</li><li>The role involves preparing and processing trade finance instruments, coordinating with banks and suppliers, and ensuring compliance with established policies and international trade regulations.</li><li>The role requires strong expertise in letters of credit (LCs), bank guarantees, documentary collections, and other trade finance instruments.</li></ul> Responsibilities Trade Finance Operations: <ul><li>Support the end-to-end processing of trade finance transactions, including Letters of Credit (LCs), guarantees, collections, and other trade products.</li><li>Prepare and review trade documentation to ensure accuracy, completeness, and compliance with UCP 600, Incoterms, and international trade regulations.</li><li>Liaise with banks, suppliers, and internal departments to facilitate the issuance, amendment, and settlement of LCs and guarantees.</li><li>Track and monitor trade finance transactions and facility utilization to ensure timely execution and effective liquidity management.</li></ul> Import Letter of Credit: <ul><li>Preparation &amp; submission of LC Application as per shared PFI, agreed trade terms, and LC draft</li><li>Carrying out Trade Finance Compliance and Due Diligence checks before issuance of LC</li><li>Liaise with banks and suppliers to process LC documentation, amendments, and confirmations as required.</li></ul> Export Letter of Credit: <ul><li>Issue Proforma Invoices (PFIs) to Oil Marketing Companies (OMCs) allocated under the PBPA bid or carrying vessel.</li><li>Share LC drafts and a list of confirming banks with OMCs to ensure the LC is workable and aligned with the applicable UCP version.</li><li>Verify the availability of confirming banks within approved limits before proceeding.</li></ul> Cash Flow &amp; Working Capital Management: <ul><li>Support the optimization of cash flow by accurately processing and tracking trade finance transactions in line with working capital objectives.</li><li>Monitor collections, supplier payments, and financing requirements related to trade operations to ensure timely execution.</li><li>Coordinate with the Treasury team to provide trade-related inputs for liquidity planning and forex management.</li></ul> Requirements: Qualifications &amp; Experience:Education Qualification <ul><li>Bachelor’s degree in Finance, Accounting, Business, or a related field.</li></ul> Professional Qualification <ul><li>Strong knowledge of trade finance instruments, UCP 600, Incoterms, and cross-border&nbsp;payments.</li><li>3–5 years of experience in trade finance, corporate banking, or treasury.</li><li>Experience in liaising with banks, financial institutions, and regulatory.</li><li>Hands-on experience with ERP systems (SAP, Oracle, or similar) and trade finance platforms.</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Responsibilities: Agentic AI Development:&nbsp;&nbsp; <ul><li>Design, build, and deploy agentic AI systems using frameworks such as LangChain, Lang Graph, and related libraries.&nbsp;&nbsp;</li><li>Develop and deploy multi-agent systems capable of autonomous decision-making, reasoning, planning, and collaboration.&nbsp;</li></ul> RAG Pipelines:&nbsp; <ul><li>Implement and optimize retrieval-augmented generation (RAG) systems, ensuring agents can access and incorporate external knowledge sources for grounded, accurate responses.&nbsp;</li></ul> LLM Engineering:&nbsp; <ul><li>Fine-tune and prompt-engineer LLMs for task-specific reasoning, planning, and dynamic adaptation.&nbsp;</li><li>Work with LLM/SLM APIs, embeddings, and advanced generative AI techniques.&nbsp;</li></ul> Enterprise AI Platform:&nbsp; <ul><li>Lead the development of enterprise-grade AI platforms integrating LLMs, RAG, embeddings, and agentic AI protocols.&nbsp;</li><li>Implement and standardize Model Context Protocol (MCP) for consistent context management across models and agents.&nbsp;</li></ul> MLOps &amp; Observability:&nbsp; <ul><li>Establish and enforce best practices for MLOps, monitoring, and observability, ensuring scalable and maintainable AI solutions.&nbsp;</li><li>Applied AI Prototyping:&nbsp;</li></ul> Rapidly prototype, experiment, and iterate to improve AI agent capabilities.&nbsp; Collaboration &amp; Research:&nbsp; <ul><li>Participate in the full research cycle: literature review, data exploration, experimentation, and presentation of findings.&nbsp;</li><li>Collaborate effectively with other engineers, researchers, and data scientists.&nbsp;</li><li>Contribute to the documentation and standardization of technical code and practices.&nbsp;</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in Computer Science, Engineering, or a related quantitative field. Master’s or Ph.D. is a strong plus.&nbsp;</li><li>5+ years overall experience in software development, data science, or machine learning.&nbsp;</li><li>1+ year of hands-on experience developing AI applications with LLMs and systems such as retrieval-based methods, fine-tuning, or agent-based architectures.&nbsp;</li><li>1+ year of experience with frameworks like LangChain, LlamaIndex, OpenAI, or similar tools.&nbsp;</li></ul>

Responsibilities: <ul><li>Together with the team of developers handle the product quality.</li><li>Lead and manage the automation testing efforts and deliverables.</li><li>Plan and prioritize testing activities.</li><li>Maintain and improve an existing test automation framework.</li><li>Develop automation tests for API and UI.</li><li>Execute, maintain and update automation tests.</li><li>Review and analyze tests execution results.</li><li>Maintain all related test documentation.</li><li>Prepare testing data.</li><li>Proactively acquire and clarify requirements as necessary.</li><li>Mentor less skilled teammates and newcomers.</li></ul> Requirements: <ul><li>Strong knowledge of OOP (understanding OOP in automation).</li><li>Excellent knowledge of automation testing principles.</li><li>Excellent knowledge of web-based application structure.</li><li>Excellent knowledge of Python programming language.</li><li>Expert in REST API testing.</li><li>Experience in UI testing.</li><li>Wide experience in developing automation testing frameworks.</li></ul>

Responsibilities: <ul><li>Develops and executes sales strategies to drive revenue through indirect sales channels, like distributors, resellers, and partners</li><li>Create and implement strategies and programs to drive sales through indirect channels and achieve revenue targets.&nbsp;</li><li>﻿Establish, maintain, and grow relationships with channel partners to foster strong, profitable partnerships.&nbsp;</li></ul> Requirements: <ul><li>Experience in the following elements required: .</li><li>Review and Manage Open Market Strategy.</li><li>Review, Track, and Manage Regional Channel Development Strategy.</li><li>Review and Manage BM open area and Dealer Prospect initiatives.</li><li>Prepare written responses to routine enquiries.</li><li>Travel and conduct onsite meetings with dealer partners.</li><li>Prepare and edit correspondence, communications, presentations, and other documents.</li><li>Manage regional New Dealer Onboarding.</li><li>Manage Regional Network Optimization, Terminations, Cure, New Dealer.</li><li>proactive daily interaction with BM / RSM.</li><li>Interact with new dealer prospects.</li><li>interact with current dealers.</li><li>review channel processes and suggest improvements.</li><li>Ability to read, write, and speak the English language fluently is required.</li><li>Review market industry data relating to regional new dealer placement.</li><li>Skilled at problem resolution.</li><li>Advanced knowledge of Microsoft Programs, (i.e., Excel, Word, PowerPoint, and Outlook).</li><li>Excellent presentation skills.</li><li>Ability to multitask in a fast-paced office environment.</li><li>Ability to work in a team environment.</li></ul> Key Skills and Competencies: <ul><li>Organizational and planning skills.</li><li>Communication skills.</li><li>Information gathering and monitoring skills.</li><li>Problem analysis and problem-solving skills.</li><li>Judgment and decision-making ability.</li><li>Initiative.</li><li>Prioritizing.</li><li>Team member.</li><li>Attention to detail and accuracy</li><li>Flexibility.</li><li>Adaptability.</li><li>Customer service orientation.</li></ul> Experience in the following elements desired: <ul><li>Knowledge of SAP system</li><li>Management or team lead experience</li></ul>

Responsibilities: <ul><li>Manage the day-to-day activities of the team in a safe environment and be responsible for Health and Safety goals.</li><li>Deliver on all KPIs that help the business achieve its objectives.</li><li>Lead and drive QA initiatives within the functional area.</li><li>Provide quality input and support to Manufacturing, Engineering, Prototype, and Commercial functions.</li><li>Lead, coordinate, and maintain risk assessment documentation (e.g., FMEAs).</li><li>Investigate the root cause of quality issues and implement timely and effective corrective actions to prevent recurrence for both customer and internal issues.</li><li>Strategically lead new product introduction (NPI) and contract reviews from a QA perspective.</li><li>Prepare and update Operations procedures and associated documentation.</li><li>Overall responsibility for functional area GMP standards and compliance, including promoting quality awareness.</li><li>Establish inspection standards, sampling plans, and test methods.</li><li>Report quality metrics to management.</li><li>Develop strong links with customer organizations and other project stakeholders.</li><li>Review validation documentation for the functional area.</li><li>Perform and support internal and external audits to ISO and FDA requirements.</li><li>Actively contribute to the continuous improvement of the Quality Management System.</li><li>Supervise and provide direction to quality personnel.</li><li>Perform other tasks as directed by the Operations Quality Manager in line with company goals.</li></ul> Requirements: <ul><li>Level 8 degree in Science, Engineering, or related field.</li><li>Minimum of 5 years industry experience in a medical device manufacturing environment.</li><li>People management experience.</li></ul> Key Requirements <ul><li>Clear understanding of medical device quality systems and requirements, including measurement techniques.</li><li>Experience managing and leading a team.</li><li>Strong CAPA experience.</li><li>Strong root cause analysis and problem-solving skills.</li><li>Knowledge of FDA and ISO Quality systems for medical device companies is desirable.</li><li>Experience in new product introduction (NPI) and manufacturing process transfers is desirable.</li><li>Demonstrated excellent organizational skills and ability to work independently.</li><li>Excellent written and verbal communication skills.</li></ul>

Responsibilities: Key Activities:&nbsp; <ul><li>Selling products by establishing contact and developing relationships with prospects.</li><li>Comprehensive understanding of customers’ market dynamics, segments and trends.</li><li>Engage with our Key Accounts at all levels.</li><li>New business lead generation.</li><li>Business prospecting and targeting.</li><li>Identification of new opportunities to deliver revenue and profitability growth.</li><li>Manage Sales process from enquiry through qualification to order completion.</li><li>Build strong and long-lasting customer relationships and understand their needs.</li><li>Management of sales pipeline through Opportunity Pipeline Tracker.</li><li>Support global commercial teams on deployment of regional, key account management strategies.</li></ul> Sales Planning and Market Development&nbsp; Key Activities:&nbsp; <ul><li>Develop and implement sales plan.</li><li>Effective customer preparation.</li><li>Delivery of market segmentation matrix.</li><li>Pitching relevant products to customers.</li><li>Support customer forecasting process with other sites.</li><li>Drive new products/solutions with innovation team from the market insights and customer needs gathered.</li><li>Attendance of Regional Sales meetings.</li></ul> Performance Management&nbsp; Key Activities:&nbsp; <ul><li>Continuous review of market performance versus the annual plan with creation of action plans to address areas of under-performance, driving new activity.</li><li>Market trend analysis and competitor activities within the region.</li><li>Pro-actively act from “Voice of the Customer” survey.</li><li>Tracking performance through Salesforce.com.</li></ul> KPI’s: Market sales and profitability versus plan and prior year. Customer feedback from VOC survey. Sales pipeline conversion rate. Sales growth&nbsp; Requirements: <ul><li>Degree (Accounting, Engineering, Business and Marketing majors strongly encouraged).</li><li>5-7 years of experiences in the relevant industries.</li><li>Experience in ERP systems (e.g. IBM Cognos), database management and advanced Excel / Access user</li><li>Strong analytical skills with attention to details.</li><li>Energetic self-starter possessing self-confidence and maturity</li><li>Excellent presentation skills.</li><li>Excellent verbal, writing and listening skills.</li><li>Strong negotiation skills to close deals under time and pressure.</li><li>Passion for sales and business growth Project management skills.</li><li>Highly self-motivated, ambitious, resourceful and driven.</li><li>Capable of working under pressure.</li><li>Strong sense of prioritization with the ability to quickly move from one task to another.</li><li>A flair for innovative business proposals.</li><li>Good understanding of business processes, including sales, supply chain and customer service.&nbsp;</li></ul>

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79 kyc file review Jobs found

Country Head

Supplier Quality Engineer

Manager Customer Service & Trade Supply chain

Trade Finance Officer

Service Delivery Manager

IIAD / SAD / LAD Artificial Intelligence Engineer

Senior QA Automation Engineer

Channel Manager

Supervisor – Quality and Reliability Engineer

Sales Manager

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79 kyc file review Jobs found

Country Head

Supplier Quality Engineer

Manager Customer Service & Trade Supply chain

Trade Finance Officer

Service Delivery Manager

IIAD / SAD / LAD Artificial Intelligence Engineer

Senior QA Automation Engineer

Channel Manager

Supervisor – Quality and Reliability Engineer

Sales Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.