Costumer Experience Lead 

Business Development Manager

Senior Security Engineer

Sales Officer / Manager

RTL Design Engineer

Field Sales (Account Executive) (Remote in France)

Hardware Design Engineer

Head of delivery and Operations

Customer Service & Sales Support

Responsibilities: <ul><li>Coordinate IQOS users’ retention consumer programs such as user registration, handholding of new users, trade-in, upgrades or Next-Best-Action and approve it in governance meetings with the Management Team.</li><li>Ensure with Legal, Internal Communication, Finance and Corporate Audit teams that the program and initiatives respect all legal, ethic and compliance guidelines that our company requires, adapting whatever needed until all stakeholders are aligned with the level of risk that the programs might have.</li><li>Coordinate with analytical areas and respective departments the regular control of previously defined Legal, financial and compliance boundaries defined are being kept.</li><li>Define with the respective operational teams and external partners the process for each step of the program, clearly stating accountabilities and ways of working for each team/person in the process.</li><li>Coordinate the deployment and continuous improvement of consumer retention programs with all channels and back office teams involved.</li><li>This means coordinating the deployment of initiatives across thousands of retailers, both direct and indirect, as well as B2B and B2C sales forces of several types, ensuring that all of them are correctly briefed and have support processes to all possible cases. In terms of back-office teams, there is the need to coordinate efforts with IT department, CRM &amp; Brand contents, creation and refreshment of trainings with our internal training department, ensure first months of hypercare with commercial opps teams that need to become independent after initial months, coordinate with Commercial Intelligence teams the creation of Reporting &amp; control analysis.</li><li>Control the budget of Retention consumer programs by guaranteeing cost evolution is analyzed and considered and if available budget is projected to be exceeded, raise the topic to budget and control teams.</li><li>Ensure compliance with Standard Operating Procedures of managed programs, such as Consumer registration, handholding of new users, trade-in, upgrades or Next-Best-Action. Coordinate &amp; implement continuous improvement of program, based on results tracking, feedback and new business priorities.</li><li>Guarantee that internal stakeholders have the adequate knowledge and understanding of the programs and initiatives through regular presentations in coordination meetings of different kinds and seniorities. Also coordinate with Marketing &amp; employee engagement teams the image of materials &amp; communication moments related to each of the consumer programs to guarantee right positioning of the program and its awareness by all relevant stakeholders.</li><li>Coordinate other smaller and more tactical initiatives related to IQOS users’ Retention, such as a creation of a self-service page in IQOS.com with personalized information of all services that each LAU has the right to use at any given time.</li></ul> Requirements: <ul><li>You have a university degree preferably in Management, Economics, Marketing or Engineering.</li><li>Ideally having completed an MBA program.</li><li>You have analytical and strategic thinking to fully understand impact of decisions and business issues.</li><li>You have experience in coordinating complex projects/programs that involved multiple teams and functional areas, such as sales teams (from distinct channels), legal department, internal controls, IT teams, Marketing, communication, CRM.</li><li>You are comfortable with i. dealing with numbers, ii. presenting to stakeholders of every degree of seniority, iii. taking decisions on potentially ambiguous settings</li><li>You are extremely consumer centric (both end consumers and internal stakeholders) to ensure success of programs at hand.</li><li>You have a fluent English proficiency.</li></ul>

Job Objective; <ul><li>Identifying new business opportunities, expanding the company’s customer base, generating increased revenue through new business opportunities, ensuring profitable transactions/contribution margins for new business in Pharma vertical.</li><li>Maximizing the primary market intelligence/trend for new accounts in Pharma vertical.</li></ul> Responsibilities: Strategic and planning: <ul><li>Develop business development strategies to drive sales growth in the assigned area/zone for new accounts in Pharma vertical Functional</li><li>Market/Customer analysis, prioritization, &amp; strategizing USPs to build differentiators.</li><li>Customer relationship management (across customer organization &amp; levels)</li><li>Closing sales/negotiating deals</li><li>Providing timely information about products &amp; services</li><li>Identifying new business opportunities (new prospects)</li><li>Growing the company’s customer base</li><li>Generating new leads</li><li>Conducting Market research</li><li>Acts as an internal champion for a new customer.</li><li>Identifying new market segments</li><li>Finding ways to expand company’s reach.</li><li>Collaborating with complementors to spot new business opportunities.</li><li>Assertively &amp; aggressively pursue qualifications at prospects.</li><li>Identifying opportunities for cross selling and up-selling</li><li>Anticipating and overcoming initial qualification challenges or roadblocks if any</li><li>Implicit Need Identification</li><li>Value Selling</li><li>Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work.&nbsp;</li><li>The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.</li></ul> Key Result Areas: <ul><li>New Customer Acquisition</li><li>Revenue Generation through new Pharma customers</li><li>Contribution Margin</li><li>Wallet Share improvement at new Pharma customers.</li><li>Market Penetration Vs Known Universe in Pharma vertical</li><li>Lead generation</li><li>New Business (opportunity) pipeline and conversion rate</li><li>Customer Feedback/Satisfaction</li></ul>&nbsp;Requirements: <ul><li>Graduation from Science stream, preferably B.Sc. Chemistry +MBA</li><li>Minimum 5+ years in B2B sales management and sales team management, preferably into Sales of Pharma ingredients / Contract Manufacturing&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>

Responsibilities: <ul><li>You will ensure that the operational procedures are meeting agreed security standards, where required you will lead to ensure necessary updates are made</li><li>You will also lead the cross functional governance process to keep standards and measures are updated and followed (introducing proper reports, dashboards, KPIs etc.)</li><li>You will work with the partners across the platforms on developing new processes, updating standards, and intruding new KPIs</li><li>You will lead PoC for security solutions/tools ensuring standards are meet and best proposal is picked for the organization</li><li>You will drive Continuous Service Improvement to ensure high standards and follow best practices</li><li>You will assist in the process automation to ensure process consistency and results for all type of sub-platforms: Cloud, SDI, On-prem</li><li>You will manage the product backlog, maintaining the prioritization of activities to maximize value for stakeholders</li><li>You will participate in all technical aspects of delivering complex automated solutions on the various platforms, federated with multiple sources, and advising customers on best practice to increase company security posture</li><li>You will maintain dashboards and reports to monitor security scores and work with the team to coordinate required updates</li></ul> Requirements: <ul><li>A person with Bachelor or Masters’ degree in Computer Science or equivalent practical experience</li><li>A candidate with 3+ years of experience in IT Security Engineering for Cloud (AWS, AZURE), On-Prem (including SDI) and mobile devices</li><li>Security processes (vulnerability &amp; patch management, control execution etc.)</li><li>Networking including Next Generation Firewall PaloAlto as well as SASE PRISMA</li><li>Understanding of IoT and IIoT</li><li>Experience with tools like: Microsoft Defender for Endpoint, Nexthink or MDM</li><li>Proven track records for Continual Service Improvement as well as setting new processes and standards</li><li>Good leadership and communication skills with proficient written and spoken English We would consider as an asset the following:</li><li>Active Directory, Authentication, Authorization, Multi-Factor authentication</li><li>Understanding, Virtualization Technologies (VMWare, HyperV, AWS EC2)</li><li>Understanding - Database Technologies (Microsoft SQL Server, Oracle, JSON)</li><li>Experience with CISCO CyberVision or PaloAlto OT module is a plus</li><li>Atlassian Suite (Jira, Bitbucket, Confluence)</li><li>Agile methods and processes (e.g.: Scrum, SAFe, DevOps), ITIL principles and processes&nbsp;</li></ul>

Responsibilites: <ul><li>Developing and sustaining long-lasting relationships with customers.</li><li>Screening, recruiting, and training sales employees.</li><li>Calling potential customers to explain company products and encourage purchases.</li><li>Answering customers questions and escalating complex issues to the relevant departments as needed.</li><li>Developing in-depth knowledge of company products.</li><li>Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.</li><li>Collaborating with the marketing department to ensure that the company is reaching its target audience.</li><li>Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.</li><li>Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.</li><li>Analyzing competitors products to determine product features, benefits, shortfalls, and market success.</li></ul> Requirements: <ul><li>Minimum 5-10 years of experience in the UAE; and knows the market and the various players.</li><li>Experience in the Middle East or North Africa would be a plus</li><li>Must have industry experience in packaging (understand competitors, pricing, etc.) and will lead a sizeable team in the near future</li><li>Must be able to create sales pitches, decks, participate in trackers and meetings, etc</li><li>The role is based in Abu Dhabi and will report into the Director of Sales</li><li class="ql-align-justify">Experience in paper packaging ( not plastics ) ; flexo, corrugated or folding is required.</li></ul>

Responsbilities: <ul><li>Own and be responsible for pre-tapeout quality for digital SOC modules on the MCU; Architect, implement and maintain the verification methodologies and environment;&nbsp;</li><li>All aspects of verification activities including generation of verification plans, development of test benches, System Verilog/C-code test cases, checkers, monitors, scoreboards for achieving functional coverage, power and performance goals;.</li><li>Define, monitor and communicate project status including risk identification, prioritization and mitigation.</li><li>Champion best verification practices and ensure consistent and efficient development flow.</li><li>Collaborate with Design Team for achieving quality silicon as it relates to implementation tradeoffs and verification complexity; Assist in silicon bring-up and validation; Mentor and support verification engineers on project execution</li></ul> Requirements: <ul><li>Education and Experience: Bachelor degree in Electronics Engineering, Electrical Engineering, Instrumentation &amp; Control Engineering, or a related field, plus ten (10) years of experience.&nbsp;</li><li>Possess deep and broad knowledge of both current and emerging technologies that affect the business.</li><li>Be a core contributor to and maintainer of well-established company knowledge bank.</li><li>Have expert knowledge in designing, implementing, and trouble-shooting major portion of production stack.</li><li>Demonstrate deep understanding of customer needs and competitive landscape</li><li>Have ability to estimate impact of and help plan and lead the implementations and have positive impact on the entire output.</li><li>Have ability to architect and guide programs across full range of technical areas.</li></ul>

Are you a highly skilled Sales Executive with a track record of success in the SaaS industry? Our client is seeking an exceptional candidate to join their remote-working team in France as a Field Sales Executive. As the Sales Executive, you will play a critical role in driving revenue growth through lead generation, relationship building, and expert knowledge of the companys products and services. You will work closely with a team of talented professionals to develop and execute sales strategies, maintain post-sales contact with key clients, and ensure customer satisfaction. Key Responsibilities:<ul><li>Develop and execute sales strategies to generate new business and drive revenue growth</li><li>Build and maintain strong relationships with key clients, ensuring their satisfaction with products and services</li><li>Handle customer inquiries, concerns, and feedback, providing solutions that are tailored to their needs</li><li>Conduct market research and gather data on competitors to report findings to management</li><li>Represent the company at industry events and customer meetings, promoting the brand and cultivating new relationships</li><li>Collaborate with internal teams to ensure seamless delivery of products and services and optimize customer experience</li></ul> To be considered for this position, you should possess a Bachelors Degree or equivalent relevant experience, as well as a minimum of 5 years experience in Field Sales or Account Management within the SaaS space. Additionally, you should possess excellent communication and presentation skills in both French and English. If you are looking for a challenging and rewarding opportunity to make a significant impact, we encourage you to apply today and join our clients dynamic French team. If you have any questions, please reach out to: grace.turner@whitecrowresearch.com

Responsibilities: <ul><li>Accountable for&nbsp;Customer base quality (profitability, risk, growth, reference value, learning potential, loyalty)&nbsp;</li><li>Accountable for target setting in the FL unit based on market analysis and SWOT for short term and long term</li><li>Responsible for assigning the targets to different sales teams and regions (including agents and distributors) based on the market opportunities&nbsp;</li><li>Accountable for developing sales competences and resources for different customer groups and sales targets</li><li>Responsible for relationship building with strategic customers, most important influencers and decision makers</li><li>Accountable for identifying risks and opportunities in the customer base, competitors and market situation</li><li>Responsible for the solutions portfolio for different market segments based on corporate products and solutions</li><li>Carries out demand creation activities to support lead generation and winning of opportunities</li><li>Manages proactively the sales process and performance</li><li>Manages and leads the sales channels; own people and possible sales agents, joint ventures, distributors and second brands.&nbsp;</li><li>Accountable for sales forecasting and reporting</li><li>Carries out sales target setting, sets pricing guidelines and funnel gate criteria.</li><li>Gives feedback to planning and solution creation</li><li>Ensures adequate resources to achieve the short and long term targets</li><li>Leads sales in an inspirational, motivating and result oriented way</li><li>Accountable for the continuous development of competences in the sales and marketing unit</li><li>Responsible for performance management of his/her team in line with the global guidelines and policies.&nbsp;&nbsp;</li><li>Accountable for the implementation of global processes and tools in the unit</li></ul> Requirements: <ul><li>Business visioning and competitor analysis</li><li>Market and customer business understanding</li><li>Understands sales, customer relationship management, marketing, channel management, experience in leading people effectively</li><li>Excellent communication in English, at the minimum Bachelor’s Degree in commercial or technical field, experience in sales management and people leadership</li></ul>

Responsibilities: <ul><li>Schematic Design and generation of Bill of material</li><li>PCB Layout and generation of Gerber</li><li>Co-ordination with cross functional teams like mechanical.</li><li>Co-ordination with Supplier for manufacturing and assembly of PCBs</li><li>Testing of PCBs/ product for prototypes, validation, and compliance.</li><li>Preparation of various documents at each phase of the product</li></ul> Requirements: <ul><li>The ideal candidate will possess the following characteristics:</li><li>3 to 6 years of Experience in multilayer PCB design (2-4-8-layer PCBs).</li><li>Should have knowledge about the hardware design process.</li><li>Good knowledge of thermal analysis and EMI/ EMC.&nbsp;</li><li>Familiar with PCB manufacturing and assembly processes.</li><li>Familiar with hardware test equipment like power supply, oscilloscope, multimeters, soldering stations etc.</li><li>Should be able to perform the product validation as per the given test procedure.</li><li>Proficiency in Ms-office tools like word, excel and PowerPoint.</li><li>Excellent written and verbal communication skills</li><li>Desire to make a significant impact in a high growth environment</li><li>Energetic, collaborative, self-motivated and autonomous</li><li>Willingness to travel as required to global and customer sites.</li></ul> Desirable Criteria: <ul><li>Previous experience of using Altium Designer.</li><li>Experience of working in automotive and industrial domains.</li></ul>

<h1>Our Client</h1>Our client is a European energy company with approximately 20 000 employees. For more than 100 years we have electrified industries, supplied energy to people’s homes and modernized our way of living through innovation and cooperation. We now want to make fossil-free living possible within one generation. To be able to reach this ambitious goal we are looking for talented individuals who, in addition to their passion for their own role, also have strong team spirit and want to contribute to supporting a meaningful corporate mission&nbsp;&nbsp;<h1>The Role</h1>We are seeking a highly skilled and experienced Head of Delivery and Operations to lead our Bristol Heat Network team. As the head of this dynamic team, you will have accountability for over £200M of CAPEX investment, collecting revenues of over £120M and operating costs of over £80M in the next 5 years.&nbsp;Your role will be pivotal in ensuring the successful construction and long-term operation of our local networks, overseeing all operational aspects including O&amp;M, Metering &amp; Billing, and Customer Services. With a focus on driving target Gross Margin for the Bristol business, you will be responsible for developing and growing the team to deliver business plan targets, as well as selecting and appointing key contractors and service providers.&nbsp;To succeed in this role, you must have at least 10 years of experience in the energy market, with a proven track record of successfully delivering infrastructure projects through construction and into operation. Your excellent understanding of procurement processes and contract management, coupled with your ability to manage risk and develop excellent working relationships, will enable you to create a safety culture that transcends legal obligations and drives good quality decisions across the business.&nbsp;As a confident influencer, you will be able to engage at different levels of the business, from Director level to apprentices and across supply chains, while also fostering a caring and accepting team culture. You will have a passion for creating a more sustainable society by delivering zero carbon solutions and social value to the local communities.&nbsp;To be successful, you will need to be degree qualified, with at least 10 years of experience delivering and operating energy infrastructure projects. You must also have experience working with end-user customers, such as building owners/occupiers, in a CAPEX-driven environment. Additionally, you will have over 5 years of management experience with line management responsibilities, and experience working within a matrix structure where collaboration and cross-functional working are critical.&nbsp;In return, we offer a commitment to flexible working to ensure you are happy with your arrangement. We believe in continual professional development and offer opportunities for career progression in this fast-growing business. We actively foster a caring and accepting team culture and offer regular opportunities for the team to get together and socialize, with a focus on wellbeing.&nbsp;If you are looking for an exciting new challenge in a dynamic and rapidly growing business, then we would love to hear from you. Join us and play a critical role in delivering a sustainable and low-carbon future for Bristol and beyond.

Job Objective: <ul><li>Provide varying degrees of&nbsp;support&nbsp;and enhance the lines of communication between the organization and customer to ensure customer satisfaction</li></ul> Responsibilities: <ul><li>Receiving and acknowledge the order, process the order through SAP system.</li><li>Monitor the shipments and inform customer about delivery schedules on week basis</li><li>Arrange the samples for new customers and maintain the stock of samples as per required stock level.&nbsp;</li><li>Follow up with back office to ensure to get shades and artwork development and forward to respective customer and get approval and maintain customer wise record</li><li>Fill out customer complaint form and completely close the complaint.&nbsp;(Receive RA Form, physical material, disposition plan)</li><li>Filling out the New Product Development form for all Sales Managers and forward to back office for composition and shade development.</li><li>Provide shipment documents like Invoice, packing list and COA to customer.</li><li>Coordinate with logistics and update the delivery schedule once it arrives in US</li><li>Provide the container documents to warehouse and broker</li><li>Manage smaller accounts which give repeat business (less than 10 Mn capsules sales per year)</li><li>Managing incoming calls from Customers</li><li>Make outgoing calls to confirm leads from Marketing</li><li>Manage lead generation from existing customers</li><li>Preparation of pricing documentation for repeat orders from Customers</li></ul> Internal process<ul><li>Ensure timely preparation &amp; submission of reports as required by internal stakeholders</li><li>Conducts internal audits and ensures compliance to defined SOPs as per Q&amp;RA norms</li><li>Identify &amp; assess customer’s needs to achieve satisfaction</li><li>Visit key customers along with TICs to maintain customer relationship</li><li>Follow communication procedures, guidelines and policies</li></ul>&nbsp;Key Result Areas <ul><li>Customer Effort Score (CES)</li><li>Timely closure of customer queries &amp; complaints</li><li>Strike rate conversion (through shade, artwork &amp; samples) – plan vs actual</li><li>On time dispatch for orders</li><li>Inside Sales Budget (Plan versus actual)</li></ul> Key Interfaces<ul><li>Sales (Regional, Zonal &amp; TICs)</li><li>Supply Chain Management (Central Planning, Logistics, Procurement, Plant level SCM)</li><li>Quality &amp; Regulatory Affairs (incl. Shade Development)</li><li>Metalcrafts (for artwork)</li><li>Product Management</li><li>Operations</li><li>Marketing</li><li>Customers, Warehouse and Transporters</li></ul>&nbsp;Requirements: Level of Education<ul><li>Graduate</li></ul>Experience<ul><li>2 to 4 years in sales support</li><li>B2B sales support</li></ul>

Skills

Industry

Location

Jobtitle

178 lead generation Jobs found

Costumer Experience Lead

Business Development Manager

Senior Security Engineer

Sales Officer / Manager

RTL Design Engineer

Field Sales (Account Executive) (Remote in France)

Business Development Manager

Hardware Design Engineer

Head of delivery and Operations

Customer Service & Sales Support

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

178 lead generation Jobs found

Costumer Experience Lead

Business Development Manager

Senior Security Engineer

Sales Officer / Manager

RTL Design Engineer

Field Sales (Account Executive) (Remote in France)

Business Development Manager

Hardware Design Engineer

Head of delivery and Operations

Customer Service & Sales Support

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.