Product Manager

Customer Experience Director

Business Process Manager & Strategic Program Manager – MFG/SCM

Senior Manager - Project Delivery

Senior Legal Associate -Energy

Segment Development Manager

Senior Manager- Interior Design

Senior Manager- Electrical

Associate Director – Infrastructure Project Delivery

Responsibilities : <ul><li>Engage executive and corporate users to understand needs, decision workflows and pain points.</li><li>Translate requirements into clear product definitions, user stories and acceptance criteria.</li><li>Run structured discovery and experimentation to validate value and feasibility before build commitments are made.</li><li>Identify opportunities to extend assigned products from task-level support to broader workflow automation, and contribute these to the product roadmap.&nbsp;</li><li>Own the end-to-end delivery of assigned AI products, including Rocket, from definition through to launch.</li><li>Ensure quality, usability and readiness criteria are met before release to a senior user base.&nbsp;</li><li>Own assigned products after launch, driving iterative improvement based on usage data and user feedback.</li><li>Define, track and report product KPIs covering adoption, usage, accuracy, satisfaction and time saved.</li><li>Register and maintain AI use cases for assigned products within the agreed portfolio management process.&nbsp;</li><li>Act as the day-to-day product interface for executive and corporate stakeholders.&nbsp;</li></ul> Requirements: <ul><li>3 – 6 years of experience in digital or AI product management, product ownership or equivalent delivery roles.&nbsp;</li><li>Bachelor’s degree in a quantitative field such as information technology, business, finance, engineering or mathematics.&nbsp;</li><li>Hands-on experience in product management across discovery, delivery and lifecycle.&nbsp;</li><li>Exposure to AI, automation or data-driven products.&nbsp;</li></ul>

Responsibilities: Customer Experience Strategy &amp; Governance: <ul><li>Develop, implement and continuously evolve the Companys Customer Experience strategy, roadmap, service standards and priorities in alignment with overall business objectives.</li><li>Establish the Customer Experience governance framework and ensure clear accountability for customer experience performance across relevant functions.</li><li>Represent the Voice of the Customer within the organization and ensure customer insights are considered in strategic, commercial, product and operational decisions.</li><li>Establish cross-functional governance for significant customer-impacting issues, ensuring root causes, corrective actions, responsible owners and deadlines are defined and tracked through to closure.</li><li>Collaborate with Commercial, Marketing, Product, Technology, Network, Finance, Regulatory, Legal and other departments to deliver a consistent and seamless end-to-end customer experience.</li></ul>&nbsp;Customer Support Operations: <ul><li>Lead the Customer Support Operations function and ensure effective management of internal and outsourced customer support operations.</li><li>Ensure customers receive timely, consistent and high-quality support across all relevant customer service channels and touchpoints.</li><li>Define and monitor operational KPIs and SLAs, including service levels, response and resolution times, First Contact Resolution, productivity and other relevant customer support indicators.</li><li>Continuously optimize customer support processes to improve efficiency, reduce customer effort, improve service quality and control operating costs.</li><li>Oversee internal and outsourced inbound and outbound customer support operations and ensure third-party partners meet agreed service levels, productivity, quality and customer experience standards.</li><li>Define workforce dimensioning, capacity planning and resource allocation requirements for internal and outsourced operations based on customer demand, contact volumes and business requirements.</li><li>Establish and oversee effective escalation processes for complex, sensitive or unresolved customer issues, ensuring clear ownership and timely resolution.</li><li>Ensure appropriate business continuity and customer-support procedures are in place for network incidents, system outages, major campaigns, unexpected increases in customer demand and other high-impact events.</li><li>Assess and recommend technologies, systems, automation and self-service solutions that improve customer experience, operational efficiency and cost-to-serve.</li><li>Define the Customer Experience organizational structure and resource requirements, and oversee recruitment priorities, performance management, employee development and succession planning.</li></ul> Quality Assurance &amp; Continuous Improvement: <ul><li>Lead a structured Continuous Improvement program across customer-facing operations using customer feedback, operational data, quality findings and root-cause analysis.</li><li>Own the Customer Experience Quality Assurance framework, including quality standards, interaction audits, mystery evaluations, calibration, quality scorecards and corrective-action mechanisms across internal and outsourced operations.</li><li>Analyze customer complaints, repeat contacts, escalations, quality findings and operational data to identify recurring issues and root causes, and drive cross-functional corrective and preventive actions through to implementation.</li><li>Identify opportunities to reduce avoidable and repeat customer contacts through process simplification, automation, self-service, improved communication and permanent resolution of root causes.</li><li>Track Continuous Improvement initiatives and measure their impact on customer satisfaction, service quality, operational efficiency, contact reduction and other relevant business outcomes.</li><li>Lead end-to-end customer journey reviews and service-design initiatives to identify pain points, reduce customer effort, improve First Contact Resolution and enhance the experience across physical, assisted and digital touchpoints.</li></ul> Training, Knowledge &amp; Capability Development: <ul><li>Oversee the Customer Experience Training function and establish a structured capability-development framework covering onboarding, product and service knowledge, systems, processes, customer handling, soft skills, coaching and refresher training.</li><li>Ensure Training Needs Analysis is driven by quality results, customer feedback, operational performance and identified competency gaps, and measure the effectiveness of training interventions.</li><li>Establish and maintain effective Knowledge Management practices, including customer-care SOPs, scripts, FAQs, knowledge articles and operational guidelines, ensuring frontline teams receive accurate and timely information.</li><li>Promote a culture of customer focus, continuous learning and high performance through coaching, recognition and employee-development initiatives.</li></ul> Customer Analytics, Voice of Customer &amp; Insights: <ul><li>Lead the Customer Analytics function and ensure customer and operational data is converted into actionable insights for Customer Experience and the wider business.</li><li>Establish CX dashboards and reporting covering customer behaviour, contact drivers, complaints, repeat contacts, service performance, quality, satisfaction, retention/churn indicators and emerging customer trends.</li><li>Own the Voice of Customer and CX measurement framework, including NPS, CSAT, First Contact Resolution and other relevant customer experience indicators, establishing targets and monitoring performance against them.</li><li>Use surveys, complaints, customer interactions, research and other feedback channels to identify customer needs, expectations, pain points and emerging trends, ensuring insights are translated into clearly defined improvement actions.</li><li>Utilize customer segmentation based on relevant behaviors, preferences, value, demographics and usage patterns to support customer experience initiatives, service prioritization and relevant business campaigns.</li></ul> Product, Process &amp; Operational Readiness: <ul><li>Ensure Customer Experience is appropriately involved in the development and implementation of new products, services, campaigns, processes and customer-impacting system changes, with customer experience risks identified before implementation.</li><li>Establish operational-readiness requirements for major launches and changes, including capacity, processes, systems, training, knowledge materials, customer communication and escalation procedures, and monitor customer impact following implementation.</li></ul> Performance, Compliance &amp; Financial Management: <ul><li>Provide senior management with regular reporting on Customer Experience performance, customer trends, key risks, operational performance, Continuous Improvement initiatives and areas requiring management attention.</li><li>Ensure Customer Experience operations comply with applicable regulatory requirements, company policies, data protection requirements and industry standards in coordination with Regulatory, Legal and other relevant functions.</li><li>Develop and manage the Customer Experience operating budget and monitor operating costs, productivity and cost-to-serve, identifying opportunities to improve efficiency without negatively impacting customer experience.</li><li>Manage key Customer Experience vendors and partners, ensuring contractual commitments, SLAs, costs, quality standards and performance expectations are effectively monitored and managed.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in Business Administration, Communications, Marketing, or a related field,</li><li>A Master’s degree or professional certification (e.g., CCXP - Certified</li><li>Customer Experience Professional) is highly preferred.</li></ul>

Responsibilities: Program Management: <ul><li>Responsible for overseeing and leading the entire project to ensure the scope and project milestones are met successfully.</li><li>To act as a liaison person between the entire project team (internal and external) and ensure alignment.</li><li>Collaborate with all parties to ensure program meets time, scope, quality and cost targets.</li><li>Report regularly the progress of the program to the stakeholders (Up to group Executive level )</li><li>Manage and lead cross-functional project team members</li><li>Responsible to acquire project resources and form project team (multi-discipline). Develop the team according to project &amp; team needs.</li><li>Manage changes to the project scope, project schedule and project costs using appropriate verification techniques</li><li>Measure project performance using appropriate tools and techniques</li><li>Report and escalate to management as needed</li><li>Manage the relationship with internal and external stakeholders.</li><li>Initiates project scope, requirements and key deliverables by collecting or receiving from management team.</li><li>Responsible to develop Project Management Plan, consistently monitor and control project progress.&nbsp;</li><li>Utilize Project Management Software (such as Microsoft Project) to generate schedules, analyse critical path/ float, and monitor project progress.&nbsp;</li><li>Take a leadership role in coordination of the team member activities. Navigate team to project goal.</li><li>Perform project risk assessment and determine risk respond plan. Regularly monitor identified risks and actively look /aware new potential risk once project progressed&nbsp;&nbsp;</li></ul> Process Analysis and Evaluation: <ul><li>Conduct comprehensive analysis of existing business processes to identify bottlenecks, inefficiencies, and areas for improvement.</li><li>Collaborate with stakeholders to understand business requirements and align process changes with strategic goals.</li><li>Utilize data-driven insights to identify key performance indicators (KPIs) and measure process performance and outcomes.</li></ul> Process Design and Implementation: <ul><li>Develop and design streamlined processes and procedures that enhance productivity, reduce costs, and improve overall operational efficiency.</li><li>Ensure that new processes are clearly documented, communicated to relevant teams, and effectively implemented.</li><li>Work with cross-functional teams to gain buy-in and ensure smooth integration of process changes.</li></ul> Process Monitoring and Optimization: <ul><li>Establish mechanisms for ongoing monitoring and evaluation of implemented processes to identify potential issues or deviations.</li><li>Regularly analyze performance data, gather feedback, and adjust as needed to continuously improve processes.</li><li>Implement best practices and industry standards to further optimize business processes.</li></ul> Requirements: <ul><li>Bachelors degree in Business Administration, Management, Engineering, Supply Chain or a related field. Masters degree is a plus.</li><li>Min 10+ years experince in supply chain</li><li>Proven experience (typically 5+ years) in business process management &amp; driving strategic programs/projects/process improvement with domain knowledge and experience either in Supply Chain (Planning/Purchasing/Warehouse/Logistics) or Manufacturing (Industrial Engineering/Project Management)&nbsp;</li><li>Fluent English and ability to articulate clearly</li><li>Need to have experience in program/project management</li><li>Experience in driving for process improvements in the area of Supply Chain or Manufacturing</li><li>Strong analytical and problem-solving skills with a data-driven approach to decision-making.</li><li>Excellent project management skills with the ability to lead cross-functional teams effectively.</li><li>Strong communication and interpersonal skills to collaborate with diverse stakeholders.</li><li>Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPMN (Business Process Model and Notation).</li><li>Familiarity with process modeling and workflow software tools.</li><li>Ability to adapt to a dynamic and fast-paced work environment</li></ul>

Responsibilities: <ul><li>Execute assigned company BTS projects in accordance with the approved business plan, project brief, contract requirements, baseline programme, budget, quality standards, and Project Delivery procedures.</li><li>Prepare and coordinate Job Requisitions and project initiation requirements for consultants, contractors, enabling works, and specialist services in collaboration with Development, Design, Procurement and Contracts, Commercial, and other relevant functions.</li><li>Monitor day-to-day construction progress, critical path activities, procurement schedules, design deliverables, material approvals, manpower, equipment, and site productivity against the approved programme and VOWD targets.</li><li>Review contractor and consultant execution, mitigation, recovery, and acceleration plans; track agreed actions and escalate delays, constraints, or underperformance requiring Project Lead or senior management intervention.</li><li>Coordinate resolution of technical queries, RFIs, design interfaces, constructability matters, mock-ups,</li><li>material submissions, and site issues while protecting approved design intent, quality, cost, and delivery milestones.</li><li>Track project commitments, actual expenditure, cash flow, payment applications, variations, claims, and forecasts against the approved budget; verify supporting information and promptly report potential cost exposure.</li><li>Administer project risks, issues, changes, and decisions using approved company registers and governance processes, ensuring impacts on scope, programme, cost, quality, and handover are recorded and escalated.</li></ul> Requirements: <ul><li>Bachelor’s degree in Civil Engineering, Architectural Engineering, Construction Management, or a related discipline; a relevant master’s degree is preferred.</li><li>Project Management Professional (PMP) or an equivalent recognized project management certification is preferred.</li><li>Strong practical knowledge of developer-side project execution, construction management, contract administration, programme and cost control, quality, HSE, authority approvals, testing and commissioning, handover, DLP, and project close-out.</li><li>Sound knowledge of UAE building codes, Dubai construction regulations, statutory approvals, utility requirements, and applicable environmental and quality standards.</li><li>Minimum 10–12 years of relevant experience in construction and project delivery, including 4–6 years managing the execution of large-scale or multidisciplinary real estate projects.</li><li>Demonstrated hands-on experience in site execution, contractor and consultant coordination, programme recovery, cost and change control, authority interfaces, testing and commissioning, handover, and close-out; UAE developer-side experience is strongly preferred.</li></ul>

Responsibilities: Business Support 70% of Time: <ul><li>Provide support to the Head of Legal – Energy and the Business by implementing initiatives and processes aimed at setting standards and reinforcing a culture of excellence, ambition, ethical behaviour, sustainability, and responsibility.</li><li>Lead the provision of proactive, in-depth, pragmatic, and business-focused advice on all legal and regulatory matters, including corporate and strategic transactions such as acquisitions, dispositions, joint ventures, inter-company relationships, complex commercial agreements, project finance, and day-to-day business matters.</li><li>Lead the drafting, review, negotiation, and execution of commercial agreements for petroleum affiliates and international trading businesses, including fuel purchase and supply agreements, hospitality agreements, and transportation agreements, as well as debt collection initiatives.</li><li>Support the drafting, review, negotiation, and execution of project contracts for power and EPC businesses, including power purchase agreements, implementation agreements, grid connection agreements, wheeling agreements, concessions, gas supply agreements, and EPC contracts.</li><li>Identify legal risks and implications of business transactions, implement the legal and compliance risk strategy, and recommend operational approaches that balance commercial benefits with legal, compliance, and financial risks.</li><li>Keep senior management informed of developments in laws and regulations that may affect the Business.</li><li>Spearhead market entry studies and advise on in-country compliance and business entry requirements as part of due diligence for new business ventures and markets.</li><li>Lead negotiations and discussions with regulatory bodies and counterparties to protect business interests and ensure compliance with legal, regulatory, and compliance requirements, including licensing, HSSE, and ESG requirements across different jurisdictions.</li><li>Regularly monitor and advise on local content requirements in countries where the Business operates or intends to commence operations.</li><li>Monitor developments in petroleum and energy-related laws and regulations, communicate changes to internal stakeholders, and facilitate compliance through policies, procedures, and transaction documents.</li><li>Support external legal counsel in prosecuting or defending proceedings within the Energy Business, including advising on settlement options and preparing settlement agreements.</li><li>Manage the legal budget in line with the overall growth strategy of the Business.</li><li>Provide ad hoc and general business advice, including licensing, employment, and corporate matters.</li><li>Support business development initiatives, including corporate structuring, company incorporations, and drafting, reviewing, and negotiating business agreements such as cooperation agreements, feasibility documents, consultancy agreements, gas sales and purchase agreements, gas transportation agreements, energy shipping agreements, and charter agreements.</li></ul> Strategy Implementation 30% of Time: <ul><li>Consider and recommend suitable M&amp;A structures, including share swaps, share purchases, business acquisitions, and asset purchases.</li><li>Prepare and negotiate transaction documents, including confidentiality agreements, letters of offer, subscription agreements, share purchase agreements, shareholders’ agreements, joint venture agreements, and ancillary documents.</li><li>Manage end-to-end approvals from Competition Authorities in relevant countries, including application processes and necessary appeal management.</li><li>Lead and advise on due diligence exercises involving corporate mergers, asset acquisitions, and divestitures.</li><li>Provide guidance and documentation on employee-related matters arising from M&amp;A and restructuring transactions.</li><li>Advise on corporate and project financing matters, including the suitability, advantages, and disadvantages of equity and debt financing structures.</li><li>Handle intellectual property protection and enforcement, including trademark registration, renewal, assignment processes, and protection of the Businesss intellectual property.</li><li>Undertake any other tasks, functions, and/or authority as delegated by the Head of Legal – Energy.</li></ul> Financial Performance: <ul><li>Coordinating closure of financial period in SAP and ensuring timely and accurate reconciliation of General ledger accounts.</li><li>Coordination of roles/activities leading to end month reporting and preparation of Monthly Management Reports including circularization of weekly podcast numbers, sales report, and monthly EPM upload.&nbsp;</li><li>Provide support with the annual budgeting and quarterly forecast process.&nbsp;</li><li>Prepare accurate and timely product costing for review by Finance manager including vessel-wise landed costs to management/sales team to aide in pricing decisions.</li><li>Review product GR/IR clearing accounts reconciliations and follow up on timely closure of reconciling items.&nbsp;</li><li>Review and co-ordination of submission of supplier Reconciliations: Review of product supplier</li><li>&amp; transporter reconciliations and verification of supplier debit and credit notes ensuring timely supplier payment allocation.&nbsp;</li><li>Ensure all open items are resolved and follow up for outstanding amounts.&nbsp;&nbsp;</li></ul> People &amp; Culture Leadership: <ul><li>Coordination with finance team on book keeping activities leading to end month reporting i.e.&nbsp;</li><li>sales order process completion, timely booking of suppliers/vendor Invoices.</li><li>Liasing with finance team during TB review and quarterly controls reporting to ensure timely submission of inter-company reconciliations, bank reconciliations, petty cash certificates and customer account reconciliations.</li><li>Liasing with supply and distribution for timely closure of open trade payables.</li><li>Support external stakeholders with information submission (e.g. banks, tax consultants, suppliers etc) Strategy Execution &amp; Transformation&nbsp;</li><li>Review of Trial Balance with emphasis on accuracy and completeness of General Ledger Accounts and up to date reconciliations.</li><li>Digital Transformation: Optimization of SAP and process automation, ensure real time processing. Governance, Compliance &amp; Control</li><li>Fixed Asset Register: Oversee maintenance of Fixed Assets master records with the assistance and support of all assets’ owners.&nbsp;</li><li>Customer Onboarding: Support the commercial team with any analysis required during the customer onboarding process i.e. customer ratio computation.&nbsp;</li><li>Audit Compliance: Assist Finance manager to liaise with and provide information to internal and external auditors and to statutory bodies in line with statutory laws and regulations and drive for closure of identified actions.&nbsp;</li><li>Assist with KRA Audit Matters &amp; Tax Health Checks by providing necessary support &amp; availing requested information and reconciliations.</li><li>Enhanced Controls Matrix: Ensure timely submission of GR/IR, Supplier/Transporter Accounts, Tax and accruals Reconciliations.</li><li>Regulatory Compliance: Review tax returns prior to filing by 20th monthly and Tax GL Vs Itax reconciliations and VAT account clearing on or before end month.</li></ul> Requirements: Job Knowledge: <ul><li>Strong drafting and negotiation skills</li><li>Ability to understand, interpret, explain and resolve diverse and challenging legal matters</li><li>Effective interpersonal and relationship building skills</li><li>The ability to simultaneously progress multiple projects / matters</li><li>Team player with the ability to persuade others for compliance</li><li>Willingness to learn with a desire to develop self and others</li><li>Organized, task and detail oriented</li><li>Consistent delivery on time in an ever-changing, fast-paced environment.</li><li>Motivated, confident and creative problem solver, with a strong work ethic, who instinctually pushes projects forward to completion</li><li>Excellent communication skills - both written and oral</li><li>Consensus building</li></ul> Experience: <ul><li>5+ years of relevant legal work experience in a law firm or in-house legal team</li><li>Corporate/commercial experience and exposure to a broad array of transactions</li><li>M&amp;A projects counsel experience</li><li>Experience with regulatory matters specifically for petroleum and energy projects</li><li>Point of contact for legal advice to a broad group of internal clients</li><li>Contract negotiation and provision of legal advice to a diverse client group</li><li>Prior successful experience in negotiations of complex, high value contracts.</li></ul> Education: <ul><li>Bachelors’ of Law degree (LLB) from a recognized institution</li><li>Member in good standing of the relevant Law Society / Professional body</li><li>Advocate of the High Court of Kenya (for Kenya based employees)</li></ul>

Responsibilities: <ul><li>Be responsible for identifying and qualifying sales leads, ensuring they are a good fit for Food Retail/Food Service &amp; Light Industrial Refrigeration, specifically for customers in the strategic products space</li><li>Create market demand by engaging end users, consultants, EPCs, contractors, OEMs, and system integrators to influence project specifications.</li><li>Collaborate with Sales Rep / AE to close new logos; handoff account to sales resources for account management</li><li>Use CRM software to track leads, ensure consistent follow-ups, and organize workflows to pass qualified leads to primary account owners for further engagement</li><li>Continuously gather intelligence on market trends and competition to provide insights to sales teams and to help further refine value messaging during outreach</li><li>Leverage company-created content (e.g., whitepapers, case studies, etc.) to educate prospects on company products and services</li></ul> Requirements: <ul><li>Hold at least a Bachelor’s degree or higher, preferably in Mechanical/Electrical Engineering.</li><li>Seven (7) or more years of experience in B2B, B2C or technical sales roles with responsibility for managing clients in Food Retail, Food Service &amp; Light Industrial Refrigeration segments.</li><li>Proven ability to plan and execute territory sales strategies.</li><li>Strong relationship‑building, presentation, and negotiation skills.</li><li>Strong capability in opportunity management and pipeline management.</li><li>Effective communication skills across customer, team, and internal stakeholder groups.&nbsp;</li><li>Fluent communication skills (verbal and written) are required in Thai and English. Good listening and computer skills are essential.</li><li>Legal authorization to work in Thailand – sponsorship will not be provided.</li></ul>

Responsibilities: <ul><li>Oversee the design process to ensure all projects adhere to the highest quality of designs.</li><li>Review interior design packages submitted by the consultants, make sure they align with company Design Guidelines, protect the design intent, and ensure that purchasers receive what they have purchased to ensure alignment with the design intent.</li><li>Review design submissions for technical and commercial compliance during the design stage, and lead value engineering exercises to achieve target budgets to ensure that all design submissions comply with technical and commercial requirements.</li><li>Operate within the stipulated framework to maintain legal and ethical standards and ensure compliance with required Company’s regulatory framework and corporate governance.</li><li>Lead and manage all aspects of the design process, including designing, procurement, consultant appointment, and project execution to ensure that all technical procedures meet approved corporate operational design objectives.</li><li>Review the preparation of project-specific design briefs that reflect project intent and objectives.</li><li>Manage consultants and ensure that risks are mitigated, and senior management is informed of any changes.</li><li>Provide regular feedback on project status, risks and approved feasibility to ensure that design goals are being met.</li><li>Manage stakeholder relationships at all levels, including liaising with stakeholder partners and key business affiliates.</li><li>Stay updated with industry trends, best practices, and emerging technologies in market dynamics, and competitive landscape relevant to the organization.</li><li>Ensure compliance with policies, procedures, processes and controls of project design activities at all levels.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Interior Design /Architecture; Master’s degree preferred.</li><li>International certification in Interior design / LEED AP (Leadership in Energy and Environmental Design Associate Professional) Certification – preferred</li><li>Excellent knowledge of real estate development processes, and industry standards.</li><li>Working knowledge of interior design, coordination with architectural, structural, mechanical, and electrical disciplines; interior construction; and interiors specifications.</li><li>Min. 8-10+ years’ experience in a real estate / design consultancy managing designs&nbsp;</li><li>Experience managing design teams across various project phases (concept,development, implementation)</li><li>Experience working with project managers, engineers, and other stakeholders to ensure design integration within the project lifecycle</li></ul>

Responsibilities: <ul><li>Lead the electrical engineering strategy and delivery plan for assigned company projects, translating development briefs and operational requirements into clear design criteria, scopes of services, technical standards, deliverables and governance controls.</li><li>Lead the technical evaluation, appointment and performance management of MEP consultants, specialist designers, contractors and suppliers, ensuring competent resources, timely deliverables and compliance with contractual obligations.</li><li>Direct and assure the design of electrical power, lighting, emergency power, earthing, lightning protection, ELV, ICT, AV and security systems across concept, schematic, detailed design, tender and IFC stages, ensuring full multidisciplinary coordination, constructability and operability.</li><li>Ensure all electrical designs, calculations, specifications and installations comply with company requirements, applicable UAE regulations and the requirements of DEWA, Dubai Civil Defence, SIRA, telecom providers and other relevant authorities.</li><li>Provide senior technical input to feasibility studies, procurement strategies, tender documents, bid evaluations and technical clarifications, and recommend appointments based on compliance, capability, lifecycle value and project risk.</li><li>Drive value engineering, standardization, energy efficiency, smart-building integration and lifecycle-cost optimization without compromising safety, quality, customer experience, maintainability or performance.</li><li>Govern construction-phase technical submissions, including shop drawings, material submittals, method statements, RFIs, design changes and technical deviations, ensuring decisions are timely, documented and aligned with approved design intent and change-control requirements.</li><li>Monitor site execution through targeted inspections, technical audits and progress reviews; direct corrective action for quality deficiencies, non-conformances, interface issues and emerging risks, and escalate matters affecting safety, cost, programme or handover readiness.</li><li>Lead electrical testing and commissioning governance, integrated systems testing, authority</li><li>inspections, energization and performance verification, ensuring approved procedures, complete records and safe, reliable operation of all systems.</li><li>Manage electrical handover and close-out, including authority NOCs and approvals, as-built drawings, asset data, operation and maintenance manuals, training, warranties, spares, snag closure and defectliability obligations, in coordination with company operators and end users.</li><li>Maintain clear oversight of electrical cost, programme, procurement status, technical risks, changes and consultant/contractor performance, providing accurate reports, forecasts, recommendations and timely escalations to Project Delivery leadership.</li><li>Lead, coach and develop the electrical engineering team; allocate resources across projects, promote knowledge sharing and lessons learned, and establish consistent technical standards and best practices across the company portfolio.</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical Engineering from an accredited university; a master’s degree is advantageous.</li><li>Professional engineering registration, chartership or recognized project-management certification is preferred.</li><li>Strong knowledge of UAE electrical regulations, utility and authority requirements, international codes, sustainability principles and safe systems of work.</li><li>Minimum 12–15 years of progressive electrical engineering experience in major real estate or infrastructure developments, including at least</li><li>five years in a management or technical-leadership role with accountability across design, construction, testing, commissioning, authority approvals and handover.</li><li>Demonstrated experience managing multidisciplinary consultants, contractors and specialist systems across multiple concurrent projects in</li><li>the UAE or a comparable regulatory environment.</li></ul>

Responsibilities: <ul><li>Support the Director in defining and implementing infrastructure project delivery strategies, execution plans, governance requirements and operational priorities aligned with the approved business plan.</li><li>Lead assigned infrastructure projects and work packages through procurement, construction, testing, commissioning and handover, with clear accountability for scope, programme, cost, quality, safety and sustainability outcomes.</li><li>Direct multidisciplinary consultants, contractors, utility providers and internal teams, ensuring coordinated delivery across roads, drainage, sewerage, potable water, irrigation, power, district cooling, telecommunications and related civil works. Establish and maintain integrated schedules, budgets, cash-flow forecasts, risk registers and performance dashboards; identify emerging variances and implement timely mitigation, recovery and escalation measures.</li><li>Oversee technical reviews, constructability assessments, value engineering, interface management and</li><li>design change control to ensure solutions are compliant, coordinated, buildable and commercially sound.</li><li>Manage procurement and contract-administration activities for assigned packages, including scope development, tender evaluation, contractor and consultant performance, payment recommendations, variations, claims and commercial close-out in accordance with the Delegation of Authority.</li><li>Develop and manage the project authority approvals strategy and responsibility matrix, ensuring all required submissions, NOCs, permits, technical clearances, inspections, utility service connections and completion certificates are identified, programmed and secured in line with project milestones.</li><li>Lead and coordinate all formal engagement with RTA, DEWA, Dubai Municipality, DDA/Trakhees, Civil Defence, telecommunications operators and other approving bodies, acting as the principal project-delivery focal point for authority-related matters.</li><li>Oversee the preparation, quality review and timely submission of authority drawings, reports, calculations, applications and supporting documents; ensure consultant and contractor responses address authority comments fully and within agreed timelines.</li><li>Maintain an authority approvals tracker covering submissions, review cycles, fees, undertakings, permits, inspections and dependencies; identify risks to the programme, drive mitigation actions and escalate critical delays with clear recommendations.</li><li>Chair and participate in authority coordination meetings, technical workshops and site inspections; record decisions and commitments, assign actions and ensure timely closure of comments, non-compliances and outstanding requirements.</li><li>Ensure approved authority conditions and utility requirements are incorporated into design, procurement, construction and handover deliverables; manage proposed deviations or changes and maintain complete approval and close-out records for final acceptance.</li><li>Ensure rigorous compliance with approved drawings, specifications, contracts, authority requirements and quality, health, safety and environmental standards; drive the timely closure of NCRs, defects and audit findings.</li><li>Chair project, technical, commercial and progress reviews; provide concise, accurate and decision-oriented reports to senior management on delivery status, key risks, financial exposure and required actions.</li><li>Manage interfaces with master planning, development, design, commercial, finance, legal, community management and handover teams to ensure infrastructure readiness supports plot, asset and community delivery milestones.</li><li>Lead resolution of critical site, utility, access, stakeholder and third-party issues, escalating material matters with clear recommendations and protecting project objectives and contractual entitlements.</li><li>Provide leadership, coaching and performance direction to project team members, promote accountability and collaboration, and drive continuous improvement, lessons learned and adoption of industry best practice and digital delivery tools.</li></ul> Requirements: <ul><li>Bachelor’s degree in Civil Engineering or a closely related engineering discipline from a recognized university.</li><li>Professional engineering registration and/or a recognized project management qualification such as PMP, PRINCE2 or an equivalent certification is preferred.</li><li>Strong knowledge of infrastructure design and construction standards, contract administration, project controls and Dubai authority approval processes.</li><li>Minimum 12 years of progressive experience in infrastructure project delivery, including at least 5 years in a senior project management or leadership capacity.</li><li>Demonstrable experience delivering large-scale roads, utilities and masterdevelopment infrastructure projects through design, procurement,</li><li>construction, commissioning and handover.</li><li>Substantial UAE experience is preferred, with practical knowledge of Dubai authorities, utility providers, regulatory requirements and stakeholder</li><li>interfaces.</li></ul>

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86 legal workflow specialist Jobs found

Product Manager

Customer Experience Director

Business Process Manager & Strategic Program Manager – MFG/SCM

Senior Manager - Project Delivery

Senior Legal Associate -Energy

Segment Development Manager

Segment Development Manager

Senior Manager- Interior Design

Senior Manager- Electrical

Associate Director – Infrastructure Project Delivery

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Skills

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86 legal workflow specialist Jobs found

Product Manager

Customer Experience Director

Business Process Manager & Strategic Program Manager – MFG/SCM

Senior Manager - Project Delivery

Senior Legal Associate -Energy

Segment Development Manager

Segment Development Manager

Senior Manager- Interior Design

Senior Manager- Electrical

Associate Director – Infrastructure Project Delivery

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