Senior Consultant – Commercial Solutions

Sr R&D/Product DVL Engineer

Talent Partner- Executive Search and Talent Pipelining

Product Marketing Manager – IEEE (Grid Monitoring)

Regional Employee Relations Manager

Finance Manager

Regional Sales Manager - North Africa

Quality Senior Lead

Field Service Engineer

Manufacturing Engineer

The RoleTo provide expertise, advice, support, report on, and lead large scale/complex supply chain solution projects that optimises organisational value chain integration and performance, underpinned by supply chain and logistics capabilities. The Senior Consultant is experienced in leading cross-functional teams, conducting analysis, providing recommendations and guidance towards the delivery of strategic multiple large-scale supply chain solutions projects. Expected to work closely with clients to understand their business needs, identify opportunities for improvement and design solutions to optimise their supply chains. Manages and balance the requirements between business objectives and project requirements.&nbsp;Recognise trends, patterns, or themes in complex data, and leverages experience to solve complex problems.&nbsp;Understands the importance of project governance, stakeholder management, commercial models, and managing project teams. Key Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Grow clients and revenue.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Overseer quality of analysis and solution teams outputs ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design the test methodology and success criteria for value-chain improvement solutions across multiple capabilities and regions.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Facilitate cross functional business improvement and solutions development workshops.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Obtain and document client requirements to enable design of integrated fit-for-purpose business solutions that improve client’s value chain.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support management of prospective client pipeline by evaluating and qualifying solution leads·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Project team performance management Minimum RequirementsQualifications required&nbsp;<ul><li>B.Eng Industrial or BCom Logistics (Honours) or BCom Supply Chain Management (Honours) [NQF level 7 or higher]&nbsp;</li></ul>Skills and experience required<ul><li class="ql-align-justify">8 - 12 years relevant work experience (operations and/or solution design role)</li><li class="ql-indent-1 ql-align-justify">Applies supply chain management knowledge, solves problems in the supply chain using this knowledge.</li><li class="ql-align-justify">Proven track record of leadership and managing project teams</li><li class="ql-indent-1 ql-align-justify">The ability to inspire, motivate and direct individuals to take ownership of-, and achieve desired outputs.</li><li class="ql-indent-1 ql-align-justify">Establishes an atmosphere of trust and mutual respect between team members. </li><li class="ql-indent-1 ql-align-justify">Clearly articulates a goal and purpose to ensure alignment of team members towards a desired objective.</li><li class="ql-indent-1 ql-align-justify">Manages performance of team members.&nbsp;&nbsp;</li><li class="ql-indent-1 ql-align-justify">Provides performance feedback to team members in a constructive manner</li><li class="ql-align-justify">Proven track record of delivering successful projects</li><li class="ql-indent-1 ql-align-justify">The ability to ensure high standards of accuracy, quality, and service delivery to meet and exceed client expectations.</li><li class="ql-indent-1 ql-align-justify">Applies knowledge, tools, and technical expertise to support value creation, tailoring it to the specific needs of the client.</li><li class="ql-align-justify">Thorough understanding of capabilities offered by our client.</li><li class="ql-align-justify">Understanding of financial and management accounting (commercial models).</li><li class="ql-align-justify">Demonstrated understanding of supply chain costs, cost drivers and cost efficiencies levers.</li><li class="ql-align-justify">Ability to review business analysis process and deliverables in order to recommend improvements.</li><li class="ql-align-justify">Exceptional analytical skills.</li><li class="ql-align-justify">Creating &amp; delivering professional presentations.</li><li class="ql-align-justify">Written and verbal communication, including technical writing skills.</li><li class="ql-align-justify">Time management: comfortable working under pressure with stringent deadlines and complex deliverables. Flexible hours to achieve deliverables (sometimes required to work in addition to/outside of normal business hours).</li><li class="ql-align-justify">Plan, manage and account for own time according to tasks’ priorities with a high attention to detail.</li><li class="ql-align-justify">Self-motivated and proactive.</li><li class="ql-align-justify">Able to think logical and objectively with the ability to be innovative in approach and solution design / problem solving.</li><li class="ql-align-justify">Willingness to travel (predominantly Africa, ad-hoc).</li></ul>

Role Description: <ul><li>As Sr R&amp;D/PRODUCT DVL ENGINEER in Digital Data &amp; Networks (DDN) Business Unit, you will work in a global sustaining engineering team responsible for the continued support and evolution of production parts and products throughout their lifecycle.</li><li>This includes driving product lifecycle management, product extensions, rapid NPIs, VAVE initiatives, sustainability improvements, material and process changes, and manufacturing location transfers.</li><li>The role also involves providing technical support to plants, suppliers, and customers to ensure continuity, quality, and cost optimization.&nbsp;</li></ul> Responsibilities: <ul><li>Responsible for sustaining activities for the Antenna, RF, COAX cable and connector product lines.</li><li>Execute critical engineering projects, including manufacturing transfers, sustaining, product extensions, cost reduction (VAVE), sustainability and rapid New Product Introduction.</li><li>Represent engineering in customer meetings, project meetings and site visits, providing technical support and insights as needed.</li><li>Support the complete product life cycle (Design updates, Creation of product specifications, 3D/2D modeling, Prototyping, Product testing, Product qualification, Project Execution &amp; Sustaining till product end of life).</li><li>Work closely with PM and other cross functions in getting the right and clear requirements to make engineering evaluation/proposal to update the design.&nbsp;</li><li>Follow sustaining Project Process to support project team from PDE perspective to complete Project on time, quality and budget.</li><li>Technical support for customers, sales, PM and plant team. Define &amp; coordinate with test lab for necessary qualification testing, engineering analysis, trouble shooting and verification.&nbsp;</li><li>Apply engineering is the best practice to reduce costs and sustain exiting products to meet customers’ cost targets.</li><li>2D &amp; 3D drawing creation (Creo and SolidWorks Preferred) and release as per our client and procedures through ECR/ECN/PCN processes.</li></ul> Requirements: <ul><li>Bachelor’s degree in mechanical, or a related Engineering discipline; advanced degree preferred.</li><li>8+ years working experience as new product development or sustaining engineering related positions including 3+ years of working experience on product development of Antenna, RF, COAX cable and connector.</li><li>Strong foundation in mechanical engineering principles with proven application in product development.</li><li>This position is highly technical and requires an individual who can work independently.</li><li>Understanding product compliance certification and qualification testing.&nbsp;</li><li>Experience in design for manufacturing and assembly (DFMA), design for cost (DFC), design for manufacturing (DFM)</li><li>Demonstrated problem-solving and root cause analysis.</li><li>Proven expertise in sustaining engineering and product lifecycle support, including design enhancements, prototyping, testing, and cost/productivity improvements (VAVE).</li><li>Understanding of product lifecycle management (PLM) and new product development (NPD) processes.</li><li>Hands-on experience with modern design and analysis tools including 3D CAD, modeling, Geometric Dimensioning &amp; Tolerancing (GD&amp;T), and simulation tools.</li><li>Knowledge of manufacturing processes such as machining, molding, stamping, and plating.</li><li>Basic understanding of quality tools and methodologies such as FMEA, Six Sigma, DOE, 8D, etc.</li></ul>

About the client Our client is a global leader in talent solutions following a transformative partnership that creates a new market leader. With over three decades of trusted expertise and offices across the USA, UK, Switzerland, Hungary, Poland, Dubai, India, Singapore, and Hong Kong, they work with the worlds most influential and respected businesses on a truly global scale. They deliver research-driven talent mapping, pipelining, and executive search services to Fortune 500 and FTSE companies worldwide, utilising their cutting-edge talent intelligence capabilities to help organisations attract, hire, and retain exceptional talent across all markets. Role Purpose: <ul><li>The Talent Partner (Executive Search and Talent Pipelining) specialises in executive search to support leadership recruitment across our life sciences portfolio.</li><li>This role combines executive recruiting expertise with partnership skills to identify, attract, assess, and secure top tier talent.&nbsp;</li></ul> Responsibilities: Executive Search Recruiter: <ul><li>Partnering with TA teams and senior stakeholders to support comprehensive executive talent strategies aligned with business objectives and succession planning</li><li>Supporting complex executive search assignments for leadership positions</li><li>Building and maintaining executive talent pipelines</li></ul>&nbsp;Executive Candidate Experience: <ul><li>Delivering white-glove candidate experience throughout the executive search process from initial confidential outreach through successful placement</li><li>Conducting in-depth executive interviews focusing on leadership competencies, strategic thinking, and cultural alignment</li><li>Managing complex offer negotiations involving equity packages, executive compensation, and relocation requirements</li></ul>&nbsp;Search Process Excellence &amp; Market Intelligence: <ul><li>Executing comprehensive executive search methodologies including market mapping and competitive intelligence</li><li>Conducting advanced market research including industry analysis, compensation benchmarking, and talent landscape assessments</li><li>Developing comprehensive market reports and talent mapping studies for client presentations</li><li>Maintaining executive network and industry relationships for future search opportunities</li></ul> Requirements:&nbsp;Personal Attributes: <ul><li>Highest level of professionalism and discretion when handling confidential executive information</li><li>Cultural sensitivity and global perspective for international searches</li><li>Resilience and adaptability in managing high-stakes, complex search assignments</li></ul>&nbsp;Preferred Qualifications: <ul><li>Bachelors degree is a plus; MBA or advanced degree preferred, ideally with life sciences/pharmaceutical/biomedical or similar</li><li>Preferred experience within recruitment or professional environment</li><li>Life sciences industry knowledge or relevant experience preferred</li></ul>

Responsibilities: Commercial Responsibilities <ul><li>Develop and implement GTM plans including target markets, key accounts, revenue goals, and objectives.</li><li>Lead go-to-market activities and guide sales teams to ensure successful product positioning and adoption.</li><li>Identify and develop product solutions tailored for the Overhead (OH) and Underground (UG) markets.</li><li>Define pricing strategies to achieve growth and profitability targets.</li></ul> Strategic Responsibilities <ul><li>Develop a comprehensive 5-year revenue growth plan and corresponding product roadmap.</li><li>Maintain and update market analyses, including Total Addressable Market (TAM), Potential Addressable Market (PAM), and Serviceable Addressable Market (SAM).</li></ul> Market &amp; Product Development <ul><li>Monitor industry trends to anticipate and address evolving market needs.</li><li>Translate customer feedback and Voice of Customer (VoC) insights into product requirements and engineering specifications (PRD).</li><li>Identify product gaps and collaborate with product management and engineering to develop new solutions.</li><li>Represent our client Energy at industry conferences, trade shows, and events.</li></ul> Day-to-Day Product Marketing Activities <ul><li>Visit key customer accounts jointly with sales teams to strengthen relationships and grow the sales pipeline.</li><li>Work cross-functionally with internal teams to support business objectives.</li><li>Track and report on business performance, including sales metrics and market performance.</li><li>Perform other product marketing tasks as assigned.</li></ul> Requirements: Qualifications <ul><li>Bachelor’s or Master’s degree in Electrical Engineering or a related field (MBA is a plus).</li><li>8+ years of experience in Product Management or a commercial role, preferably in smart grids, network protection, or distribution automation.</li><li>Strong financial analysis skills and ability to develop business cases.</li><li>Entrepreneurial mindset with strong strategic thinking abilities.</li><li>Proven leadership skills and the ability to positively influence cross-functional teams.</li><li>Excellent communication, presentation, and team-building skills.</li><li>Results-oriented, with a focus on solutions and achieving growth objectives.</li></ul> Preferred Qualifications <ul><li>Previous managerial experience leading teams or projects.</li><li>International work experience and ability to work in a global business environment.</li></ul>

Responsibilities: <ul><li>Lead and manage employee relations activities within the IMEA region, ensuring timely and fair case resolution in alignment with global ER policies and practices.</li><li>Provide direct ER leadership over the India business in particular, as the largest business in the region.</li><li>Support labor/industrial relations strategy across the region, including union engagement, worker committee processes, and required consultation protocols under local law.</li><li>Serve as the primary escalation point for complex and high-risk ER cases, partnering with Legal and other stakeholders as needed.</li><li>Directly manage ER case intake, investigation, resolution, and closure, ensuring a consistent, professional colleague experience across the region.</li><li>Partner with regional Business-Facing HR teams to deliver hybrid ER support where needed, especially in countries with minimal headcount or unique legal complexity.</li><li>Provide day-to-day direction and mentorship to regional ER Advisors, ensuring professional service delivery, skill development, and workload balance.</li><li>Monitor case trends, emerging risks, and workforce issues, delivering actionable insights and recommendations to regional and global leadership.</li><li>Execute the Employee Relations annual governance cycle within the region, including quarterly campaign delivery, stakeholder reporting, and process audits.</li><li>Ensure full adoption of ER case management protocols in ServiceNow, including accurate logging, escalation, documentation, and timely case closure.</li><li>Deliver coaching and education to site leaders on performance management, conflict resolution, workplace expectations, and policy application.</li><li>Collaborate on global ER projects and initiatives, bringing IMEA-specific insights to shape global practices, policies, and processes.</li><li>Support leaders to foster a fair, consistent, and compliant employee experience aligned with our client People Plan.</li></ul> Requirements: <ul><li>Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.</li></ul> Experience: <ul><li>7+ years of experience in employee relations or HR, including regional or global support experience.</li><li>5+ years of employee relations or HR experience in India</li><li>3+ years managing complex employee relations cases required.</li><li>Experience working in a centralized Employee Relations delivery model preferred.</li></ul> Skills:&nbsp; <ul><li>Strong leadership and delegation skills, excellent problem-solving and conflict resolution skills, team leadership experience, and expertise in handling escalated cases and performance improvement processes.</li><li>Proficiency in English and Marathi required; additional languages based on region are a plus (e.g., Arabic, Hindi, French).</li></ul>

Requirements Financial Management &amp; Reporting: <ul><li class="ql-align-justify">Oversee all accounting operations of the site including Accounts Payable, Accounts Receivable, General Ledger, Cost Accounting, and Inventory Accounting.</li><li class="ql-align-justify">Ensure timely and accurate preparation of financial statements in accordance with local Polish GAAP and Group IFRS standards.</li><li class="ql-align-justify">Manage the period-end closing process effectively and efficiently.</li><li class="ql-align-justify">Prepare comprehensive financial reports, including monthly variance analysis, for local management and global stakeholders.</li><li class="ql-align-justify">Responsible for cash flow management, forecasting, and optimization at the site level, coordinating closely with the Global Treasury Director.</li><li class="ql-align-justify">Lead the annual budgeting and forecasting processes for the Polish site, in conjunction with the Global FP&amp;A Director.</li><li class="ql-align-justify">Monitor and analyze key financial performance indicators (KPIs) and provide actionable insights to improve profitability and efficiency.</li><li class="ql-align-justify">Assessments of CapEx proposals by site.</li></ul> Business Partnering &amp; Strategy: <ul><li class="ql-align-justify">Act as a key strategic partner to the General Manager, Poland, providing financial guidance and support for operational decisions.</li><li class="ql-align-justify">Participate actively in local management team meetings, contributing to overall business strategy and operational improvements.</li><li class="ql-align-justify">Identify opportunities for cost reduction, revenue enhancement, and process optimization.</li><li class="ql-align-justify">Conduct financial analysis for new projects, investments, and business initiatives.</li><li class="ql-align-justify">Collaborate with sales, operations, and other departments to ensure financial targets are met.</li></ul> Controllership &amp; Compliance: <ul><li class="ql-align-justify">Ensure robust internal controls are in place and adhered to, safeguarding company assets.</li><li class="ql-align-justify">Manage statutory audits and ensure compliance with all Polish financial regulations and tax laws (with external support for complex tax matters).</li><li class="ql-align-justify">Responsible for timely and accurate submission of all local tax declarations (VAT, CIT, etc.), coordinating with external tax advisors as needed.</li><li class="ql-align-justify">Oversee compliance with global financial policies and procedures.</li><li class="ql-align-justify">Manage relationships with external auditors, banks (for local operational needs), and other financial service providers.</li></ul> Team Leadership &amp; Development: <ul><li class="ql-align-justify">Lead a team of 4 Accountants and 2 Controllers, fostering a culture of continuous improvement and high performance.</li><li class="ql-align-justify">Set clear objectives, provide regular feedback, and conduct performance reviews for the finance team.</li><li class="ql-align-justify">Foster strong collaboration within the finance team and with other departments.</li></ul> Global Collaboration: <ul><li class="ql-align-justify">Work closely with the Global FP&amp;A Director on budgeting, forecasting, and performance analysis.</li><li class="ql-align-justify">Collaborate with the Global Treasury Director on cash management strategies and funding requirements.</li><li class="ql-align-justify">Provide timely and accurate financial information to the Global CFO and other global finance leaders.</li><li class="ql-align-justify">Ensure alignment of local financial practices with global standards and systems.</li></ul> Requirements: <ul><li>Education: Bachelors degree in Finance, Accounting, Economics, or a related field. Masters degree is preferred.</li></ul> Experience: <ul><li>Minimum of 8-10 years of progressive experience in finance roles, with at least 3-5 years in manufacturing environment.</li><li>Proven experience working in an international or multinational company is essential.</li><li>Strong understanding of Polish GAAP and IFRS.</li><li>Demonstrated experience with ERP systems (e.g., SAP, Oracle).</li><li>Experience managing and developing a finance team.</li></ul> Skills: <ul><li>Fluent in Polish and English (both written and spoken).</li><li>Excellent analytical and problem-solving skills, with a strong attention to detail.</li><li>Strong leadership and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.</li><li>Proven ability to work independently and manage multiple priorities in a fast-paced environment.</li><li>Strategic thinking with a hands-on approach.</li><li>Proficient in Microsoft Office Suite, especially Excel.</li></ul>

Responsibilities: Market and customer development assessment <ul><li>Provide market, regulatory, customer and competition landscape: outlook, insights and 5 years forecast&nbsp;</li><li>Conduct research of cigarettes manufacturers in Africa and intelligence on manufacturing production volume and consumptions</li><li>Conduct research of customer products, key buying factors and next best alternatives</li><li>Insights and updates on Sanctions, Regulatory, government intervention e.g. taxation, bans [Content and what it means to Our client]&nbsp;</li><li>Consumer and product research: Conventional cigarettes type [format, brand board, types of tobacco, exports and imports distribution channels]&nbsp;</li><li>Consumer and product research: Reduced Risk Product (RRP) / Next Generation Product (NGP) cigarettes type [format, brand board, types of tobacco, exports and imports distribution channels]&nbsp;</li><li>SWOT analysis</li><li>Sourcing needs: what are the roadblocks and what is require?&nbsp;</li><li>Appetite for new product launches.</li><li>How does the deal work for IMB, BAT who sold their business but has opportunity to reengage after 2/3 years?</li><li>Secure meetings for Our client with targeted customers including Top to Top meeting</li><li>Assess opportunity to work with traders&nbsp;</li><li>Market trend analysis and competitor activity in region</li><li>Effective market and customer reporting</li></ul> Customer Management&nbsp; <ul><li>Comprehensive understanding of customers’ market dynamics, segments and trends</li><li>Co-ordination of sales activity to maximise sales opportunities</li><li>Maintain relationships with customers, prospects and participate in key customer meetings</li><li>Develop support tools and support cross functional to provide customer ease of working&nbsp;</li><li>Customer Strategy, Plan and implementation&nbsp;</li><li>Sustainable customer lifetime growth</li><li>Prepare sales contracts ensuring adherence to law-established rules and guidelines</li><li>Effective and relevant customer meetings</li><li>Annual customer relationship contact plan</li><li>Effective delegation of activity within team</li><li>Cross functional team mapping [between customers and Our client team] and secure cross business engagement</li><li>Ensure thorough and disciplined use of key tools aligned with Our client Ruby framework</li><li>Monthly Performance Dashboard to track progress, with year-end projections and SMART action plans in Opportunity Pipeline Tracker</li><li>Continuous Review of customer performance versus the annual plan and budget with creation of action plans to address under performance</li></ul> Sales Planning and Development&nbsp; <ul><li>Promote Our client value proposition and market presence</li><li>Promote and sell Our client solutions by establishing key contacts and developing relationships with target customers</li><li>Generate new enquiries from existing customers, prospecting of new customers within Africa&nbsp;</li><li>Identify and create new opportunities to deliver growth in revenue and profitability&nbsp;</li><li>Management of sales pipeline through Opportunity Pipeline Tracker</li><li>Create and implement Africa’s 5 years strategy plan</li><li>Delivery of market segmentation matrix</li><li>Longer term product lifecycle considerations [Dual sourcing strategy for existing SKUs, and in-house avoidance]&nbsp;</li><li>Ensure thorough and disciplined use of Opportunity Pipeline Tracker</li><li>Our client solutions [Scientific services included] mapping across customers and market&nbsp;</li><li>Secure innovation session with brand owners and decision makers</li><li>Market trend analysis and competitor activity in region</li><li>Longer term product lifecycle considerations</li><li>Effective market and customer reporting</li><li>Monthly Performance Tracker to track progress</li><li>Accurate forecasting and Monthly reporting&nbsp;</li><li>Tracking performance through Salesforce.com</li></ul> Requirements: <ul><li>Bachelor’s degree in business or equivalent discipline</li><li>At least 10 years of sales and account management experience with a minimum of 5 years prior experience in the tobacco industry (must have)</li><li>Fluent in English (both written and spoken) and nice to have local African languages</li><li>Excellent coordination and communication skills to address internal and external teams</li><li>Ability to travel frequently internationally to meet partners and customers</li><li>Excellent analytical skills; Energetic self-starter possessing self-confidence and maturity&nbsp;</li><li>Very good presentation skills and attention to detail&nbsp;</li><li>Passion for sales and business growth&nbsp;</li><li>Project management skills</li><li>Highly self-motivated, ambitious, resourceful and driven</li><li>Excellent leadership, influencing and listening skills</li><li class="ql-align-justify">Good understanding of business processes, including sales, supply chain and customer service</li></ul>

Role Description: <ul><li>Work with Parts leadership team to develop Quality system for Parts operations and implement.</li><li>Drive quality improvements in Receiving, storage, Packaging and shipping.</li><li>The position will be responsible for both Product quality and process quality.</li><li>The position will also oversee quality awareness program to educate and empower teams to drive quality function in their departments.</li></ul> Responsibilities: <ul><li>Develop and implement robust quality assurance processes for incoming, in-process, and outgoing tractor spare parts.</li><li>Conduct inspections and audits to ensure adherence to company and industry standards using Demerit system.</li><li>Collaborate with suppliers to maintain the quality of purchased parts.</li><li>Manage dealer return and claim management including issuance of credit notes to customers.</li><li>Drive quality awareness program to improve skill levels of warehouse teams with respect to Quality.</li><li>Mistake proof processes to ensure zero defects flowing to customer.</li></ul> Requiresments: <ul><li>Quality management experience of 2 – 3 years is preferred</li><li>Experience / exposure to best practices for packaging of spare parts in warehousing environment.</li><li>Exposure and experience in use of quality tools like APQP, FMEA, and SPC will be plus.</li><li>Understanding of Lean six Sigma Principles</li><li>Must be Proficient in Microsoft Excel, Outlook and SAP</li><li>Excellent data analysis skills and analytical mindset</li><li>Ability to work in a team environment</li><li>Excellent communication skills.</li><li>Ability to read, write, and speak the English language is required.</li><li>Bilingual (Spanish) is a plus</li><li>While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.</li><li>The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.</li></ul>

Responsibilities: <ul><li>Work independently on our client vacuum valves installation, troubleshooting, problem solving, maintenance and repairing on site/internal workshop.</li><li>Responds to customer calls; analyzes, and troubleshoots problems via phone, remote session or at customer site.&nbsp;&nbsp;</li><li>On time and correctly report working activities and time duration with customer signature.</li><li>Keep good communication with customers at various levels (tool engineers, section managers etc.)</li><li>Liaise with customers and internal stakeholders relating to technical and service issues.</li><li>Conducting customer support meetings and ensuring regular communication with customers.</li><li>Follow up and feedback customer complaints.</li><li>Follow up customer open issues until it closed.</li><li>Response for our client quality information collection and quality problem report.</li><li>Provide technical problem solving and roots cause analysis report.</li><li>Ability to support customer for urgent request in weekend and holiday.&nbsp;&nbsp;&nbsp;</li><li>Assessing customers’ needs and advice the customers with regards to spare parts, preventive maintenance and retrofit possibilities.</li><li>Special projects and other duties as assigned.&nbsp;&nbsp;&nbsp;</li></ul> Requirements: <ul><li>Mechanical or electronic background with college degree or above.</li><li>Minimum 3 years of service experience in Cleanroom environment (Semiconductor or vacuum industry is preferred).</li><li>Strong skill of diagnosing, repairing and troubleshooting.</li><li>Strong business acumen and ability to identify opportunities within problems.</li><li>Be able to work independently under pressure and irregular hours.</li><li>Personal accountability, team player.</li><li>Good communication and interpersonal skill.</li><li>Goal achievement.</li><li>Willing and able to travel frequently within short notice. Be adapted to irregular over time work together with customer urgent need.</li><li>Able and comfortable to communicate in English, Chinese. And 1 other additional language is a plus. (Japanese or Korean).</li></ul>

Responsibilities: <ul><li>Develop, implement, and optimize manufacturing processes to improve efficiency, quality, and cost-effectiveness.</li><li>Provide technical support for new product introduction (NPI), including process design, tooling, and equipment validation.</li><li>Conduct root cause analysis and lead corrective/preventive actions (CAPA) to&nbsp;</li><li>resolve production issues.</li><li>Collaborate with cross-functional teams (R&amp;D, Quality, Supply Chain, Maintenance) to ensure smooth project execution and production readiness.</li><li>Prepare and maintain process documentation, work instructions, and training materials.</li><li>Monitor key production metrics (yield, scrap, cycle time, downtime) and implement continuous improvement initiatives.</li><li>Participate in lean manufacturing, Six Sigma, and Kaizen activities to drive operational excellence.</li><li>Ensure compliance with safety standards, environmental regulations, and ISO/IATF quality system requirements.</li><li>Support cost reduction projects through process improvement, automation, and supplier collaboration.</li></ul> Requirements: <ul><li>Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or related field.</li><li>3–5 years of relevant experience in manufacturing engineering; automotive or electronics industry experience preferred.</li><li>Strong knowledge of manufacturing processes such as machining, assembly, injection molding, stamping, or PCB assembly (depending on industry).</li><li>Familiarity with APQP, PPAP, FMEA, Control Plan, and other quality tools.</li><li>Proficiency in CAD software (e.g., AutoCAD, SolidWorks, Creo) and MS Office.</li><li>Hands-on experience with Lean Manufacturing and problem-solving methodologies (5Why, 8D, DMAIC).</li><li>Good communication and coordination skills; able to work in cross-functional and multicultural teams.</li><li>English: able to read and write technical documents; spoken English is a plus.</li></ul>

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103 loss analysis Jobs found

Senior Consultant – Commercial Solutions

Sr R&D/Product DVL Engineer

Talent Partner- Executive Search and Talent Pipelining

Product Marketing Manager – IEEE (Grid Monitoring)

Regional Employee Relations Manager

Finance Manager

Regional Sales Manager - North Africa

Quality Senior Lead

Field Service Engineer

Manufacturing Engineer

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103 loss analysis Jobs found

Senior Consultant – Commercial Solutions

Sr R&D/Product DVL Engineer

Talent Partner- Executive Search and Talent Pipelining

Product Marketing Manager – IEEE (Grid Monitoring)

Regional Employee Relations Manager

Finance Manager

Regional Sales Manager - North Africa

Quality Senior Lead

Field Service Engineer

Manufacturing Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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WhiteCrow is on a mission to connect companies with the best talent across the globe.