Store Manager - Retail Luxury Fashion

Client Advisor

Boutique Head

Client Advisor - Luxury Fashion Retail 

Client / Senior Client Advisor  - Luxury Retail Fashion - SG

Client Advisor / Sr Client Advisor (HNI)- Pavilion Store, KL

Responsibilities: <ul><li>Be a Brand Ambassador in the market to develop the visibility and the reputation of the brand.</li><li>Ensure budget and targets achievement. Drive strategic performance KPIs.</li><li>Foster a &lt;&lt;couture service&gt;&gt; mindset and act as a role model.</li><li>Foster creativity and colleague centric mindset within the team.</li><li>Sets the agenda and deliver winning goals to:</li><li>Implement clienteling and ensure clients engagement, recruitment, retention and upgrading with high attention on local domestic clients.</li><li>Design and implement business strategy to develop strategic KPIs: conversion rate, cross selling, bags business development.</li><li>Ensure regular and effective cascading of company contents through morning briefings, products and CRM trainings, engaging animation of the store board.</li><li>Impeccable management of the client data base including client assignment and reassignment.</li><li>Built the best team through talents recruitment and retention, ensuring career development and succession plans.</li><li>Grant the right level of coaching and development to all team members to develop their skills and qualities by managing their performance, providing feedbacks, foster their motivation.</li><li>Ensure correct operations and compliance in all administrative procedures including AFS.</li></ul> Requirements: <ul><li>Candidate must have a minimum of 2 years Senior Retail Management Experience</li><li>Need 2+ years of exp as a Store Manager, with Luxury Fashion Brand, Men &amp; Women, Ready to Wear.</li><li>Ability to communicate with HQ and his team sharing constructive feedback and clear strategies.</li><li>Very good understanding and driving of retail performance KPIs.</li><li>Engaging, positive and motivating communication skills.</li></ul>

Responsibilities: <ul><li>Engage with potential customers on frequent basis to maintain relationship and generate opportunities for sale.</li><li>Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment.</li><li>Develop and maintain relationship and network with competitors to leverage leading practices &amp; learning to improve store level processes.</li><li>Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings.</li><li>Manage customer queries and complaints as per the company guidelines.</li></ul> Requirements: <ul><li>2–4 years of retail sales experience, preferably in luxury retail, jewellery, fashion, watches, or premium lifestyle brands, with strong customer engagement and sales skills.</li><li>Proven ability to achieve sales targets by understanding customer needs, recommending suitable products, and delivering an exceptional end-to-end shopping experience.</li><li>Experience in retail store operations, including stock management, visual merchandising, inventory control, billing, and adherence to store SOPs.</li><li>Strong customer service and relationship management skills, with the ability to handle customer queries, resolve complaints, and build long-term customer relationships while maintaining high service standards.&nbsp;</li><li>A Bachelors degree (Graduation) is mandatory and is an essential eligibility criterion for candidates applying for this position.</li></ul>

Responsibilities: <ul><li>Develop and seek approval on the manpower norms for the store with the ABM</li><li>Develop and implement reporting &amp; review mechanisms to track operational performance and ensure course correction</li><li>Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met</li><li>Ensure pay-out of the incentive schemes to the store staff as per individual performance with coordination from the relevant teams and escalate appropriately if needed</li><li>Conduct training need analysis in the store and nominate staff to undergo re-training when required</li></ul> Requirements: <ul><li>8–10 years of luxury retail experience, including 4–5 years in a Store Manager or equivalent leadership role, with a proven track record of achieving sales and business targets.</li><li>Strong experience in driving store operations, including sales planning, inventory management, visual merchandising, compliance, financial controls, and overall store profitability.</li><li>Proven leadership and people management skills, with experience in hiring, coaching, training, performance management, succession planning, and leading high-performing retail teams.</li><li>Excellent customer relationship and stakeholder management skills, with the ability to handle VIP customers, resolve escalations, execute customer engagement initiatives, and collaborate effectively with cross-functional teams.&nbsp;</li><li>A Bachelors degree (Graduation) is mandatory and is an essential eligibility criterion for candidates applying for this position.</li></ul>

Responsibilities: <ul><li>Executive business strategy set by the store manager to deliver business results and targets on clienteling and performance KPIs.</li><li>He/she is the role model and mentor for the team in how to boost and improve:</li><li>The delivery of a couture service, strategic zoning encouraging sales in partnership and OTO appointment routine.</li><li>A colleague centric mindset and a fluid client journey across categories.</li><li>Conversion rate, cross selling, AVT, upselling</li><li>Ensure the inclusion of digital tools and assets in the client journey and in the clientelling routine.</li><li>Ensure suitable product knowledge engaging all team members in training through morning briefs and products brief planning.</li><li>Has a key role in coaching team members to develop their skills in selling techniques and Clienteling, and support store manager in identifying appropriate career paths for every individual.</li><li>Perform effective and motivating Monthly touch bases.</li><li>Capable of being an agent of change with and impeccable colleague team player approach.</li></ul> Requirements: <ul><li>Has effective management and coaching skills, is able to follow up on results, identify, opportunities, motivate people to go beyond their comfort zone and go the extra-mile.</li><li>Communicate transparently and effectively.</li><li>Very good understanding of performance KPIs and ability to implement action plan to improve them.</li><li>Has excellent product and story telling knowledge.</li></ul>

Responsibilities: <ul><li>Develops store business through excellent clienteling and KPIs performance (conversion rate,&nbsp;cross selling, AVT, upselling, strategic zoning).&nbsp;&nbsp;</li><li>Offer and excellent level couture service at all times across all categories.&nbsp;&nbsp;</li><li>Mentors other client advisors on journey and KPI improvement and is a key teamplayer&nbsp;&nbsp;</li><li>Foster sales in partnership and OTO appointment routine.&nbsp;&nbsp;</li><li>Naturally integrates digital tools in selling and clienteling activities.&nbsp;&nbsp;</li></ul> Requirements: <ul><li>Has a proven selling and clienteling skills.&nbsp;&nbsp;</li><li>Has a collaborative mindset.&nbsp;&nbsp;</li><li>Has excellent communication and story telling skills.&nbsp;&nbsp;</li><li>Is able to sell all categories.&nbsp;&nbsp;</li><li>Strong product knowledge to support the team in product maintenance, replenishment, display.&nbsp;&nbsp;</li><li>Is a contributor to the correct operations of the store.</li><li>Ion Store: Senior Client Advisor / MBS Store: Client Advisor</li></ul>

Responsibilities: <ul><li>Focuses on development and retention the existing clients; recruitment of new and potential ones.</li><li>Contributes to the store business through excellent clienteling and reaching KPIs goals(conversion rate, cross selling, AVT, upselling, strategic zoning).</li><li>Deliver the Clients Couture Service.</li><li>Naturally integrates digital tools in selling and clienteling activities.</li><li>Actively participates to the sales in partnership and OTO appointment routine</li><li>Ensures product good maintenance, replenishment on the floor.</li></ul> Requirements: <ul><li>Has a collaborative mindset.</li><li>Has excellent communication and story telling skills.</li><li>Is able to sell all categories</li><li>Must be proactive and results driven</li><li>Ability to work in a team-driven environment</li><li>Excellent communication and interpersonal skills</li></ul>

Responsibilities: <ul><li>Be a Brand Ambassador in the market to develop the visibility and the reputation of the brand.</li><li>Ensure budget and targets achievement. Drive strategic performance KPIs.</li><li>Foster a couture service mindset and act as a role model.</li><li>Foster creativity and colleague centric mindset within the team.</li><li>Sets the agenda and deliver winning goals to:</li><li>Implement clienteling and ensure clients engagement, recruitment, retention and upgrading with high attention on local domestic clients.</li><li>Design and implement business strategy to develop strategic KPIs: conversion rate, cross selling, bags business development.</li><li>Ensure regular and effective cascading of company contents through morning briefings, products and CRM trainings, engaging animation of the storeboard.</li><li>Impeccable management of the client data base including client assignment and reassignment.</li><li>Built the best team through talents recruitment and retention, ensuring career development and succession plans.</li><li>Grant the right level of coaching and development to all team members to develop their skills and qualities by managing their performance, providing feedbacks, foster their motivation.</li><li>Ensure correct operations and compliance in all administrative procedures including AFS.</li></ul> Requirements: <ul><li>Ability to communicate with HQ and his team sharing constructive feedbacks and clear strategies.</li><li>Very good understanding and driving of retail performance KPIs.</li><li>Engaging, positive and motivating communication skills</li><li>Candidate must have a minimum of 2 years Senior Retail Management Experience</li></ul>

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7 luxury Jobs found

Store Manager - Retail Luxury Fashion

Client Advisor

Boutique Head

Client Advisor - Luxury Fashion Retail

Client / Senior Client Advisor - Luxury Retail Fashion - SG

Client Advisor / Sr Client Advisor (HNI)- Pavilion Store, KL

Store Manager - Retail Luxury Fashion

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7 luxury Jobs found

Store Manager - Retail Luxury Fashion

Client Advisor

Boutique Head

Client Advisor - Luxury Fashion Retail

Client / Senior Client Advisor - Luxury Retail Fashion - SG

Client Advisor / Sr Client Advisor (HNI)- Pavilion Store, KL

Store Manager - Retail Luxury Fashion

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.