Account Executive Sales - Conglomerates/Commercial

Manager – ADL GMP

Supervisor II Assembly

CEO Executive Assistant

Product Manager

Automation Department Manager (Automation MPDE Department Manager)

Reference Standard Coordinator

Senior Consultant – Commercial Solutions

Business Manager North East

Regional Employee Relations Manager

Responsibilities: <ul><li>Manage and grow relationships with key stakeholders and C-level executives in large conglomerates and commercial customers.&nbsp;</li><li>Develop and execute strategic account plans that align with customer business objectives and solutions portfolio.&nbsp;</li><li>Lead the end-to-end sales cycle for large, complex deals, including opportunity identification, proposal development, negotiation, and closure.&nbsp;</li><li>Demonstrate strong achievement orientation by consistently meeting or exceeding sales targets and business goals.&nbsp;</li><li>Collaborate closely with cross-functional teams including Solutions Engineers, Premium Services sellers, and Channel Partners to deliver integrated solutions.&nbsp;</li><li>Utilize data analytics and market insights to identify upsell and cross-sell opportunities within assigned accounts.&nbsp;</li><li>Represent at industry forums and client executive meetings to enhance brand presence and influence.&nbsp;</li><li>Maintain accurate and timely sales forecasts, pipeline management, and account reporting.</li></ul> Requirements: <ul><li>Minimum 12- 15 years of experience in account management or sales, specifically managing large conglomerates and commercial customers.</li><li>Proven track record of constructing and closing large, strategic deals.&nbsp;</li><li>Strong achievement orientation with a history of consistently exceeding sales targets.&nbsp;</li><li>Deep understanding of the Indian corporate and government sectors, with established relationships at senior levels.&nbsp;</li><li>Exceptional communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and lead cross-functional teams in a dynamic environment.&nbsp;</li><li>Based out of Chennai with willingness to travel across South region.</li></ul>

Role Description: <ul><li>The Manager –ADL, GM P is responsible for leading analytical development activities within a GMP-regulated environment, ensuring robust method development, validation, and transfer for pharmaceutical products.</li><li>This role plays a critical part in supporting product development, regulatory submissions, and commercial manufacturing by providing accurate and compliant analytical data.</li></ul> Responsibilities <ul><li>Lead and manage a team involved in method validation, method transfer, and postproduction studies (Freeze Thaw analysis, Photostability studies, Dilution studies, RLD Characterization, etc.) for 505b(2) and generic ANDAs.</li><li>Troubleshoot and resolve challenges during method validation and method transfer of new products from R&amp;D to manufacturing sites.</li><li>Support regulatory filings and respond to analytical function queries.</li><li>Ensure compliance with cGLP within the ADL GMP function.</li><li>Provide support during quality inspections by regulatory agencies at manufacturing plants.</li><li>Timely closure of LIR, NCR, CCN, CAPA and ensure implementation of corrective and preventive actions.</li><li>Ensure timely compliance with Pharmacopoeia updates.</li><li>Mentor, coach, and develop team members for task execution and personal growth.</li><li>Collaborate with external partners (CRO/CMO) for analytical testing execution.</li><li>Work cross-functionally with project management, regulatory affairs, formulation development, manufacturing, and quality control teams.</li></ul> Requirements: <ul><li>Education: Ph.D. OR MPharm.</li><li>Experience: 3–4 years of team handling experience.</li></ul> Skills Required: <ul><li>Strong knowledge of analytical method validation, method transfer, Pharmacopoeia compliance, cGLP, and documentation practices.</li><li>Sound understanding of analytical techniques with good learning agility.</li><li>Excellent technical writing and computer skills for data recording, protocol/report generation, and presentations.</li><li>Strong coordination, relationship management, and ability to work in multicultural teams.</li><li>Effective communication and team management skills.</li><li>Knowledge of latest quality and regulatory requirements.</li><li>Ability to delegate effectively and take autonomous decisions.</li><li>Critical thinking skills for problem-solving and decision making.</li></ul>

Responsibilities: <ul><li>To Plan and establish production work schedule to meet delivery times and best utilize company production capacity by releasing work orders.</li><li>Scheduling for materials and production in Coordination with staff throughout the company to ensure timely delivery to customers by obtaining agreement for product ship dates.</li><li>To take full responsibility of the shift in terms of management of staff, management of production and quality targets and to ensure the smooth running of the production processes, produced within the shift in line with the company’s quality systems, processes and procedures.</li><li>To demonstrate excellent people management skills to develop and motivate direct reporting staff and to ensure that Health and Safety rules and regulations are adhered during the shift in line with the companies Health and Safety policy.</li><li>Confer with other supervisors and managers to coordinate operations and activities within or between departments.</li><li>Monitor, measure, and report on production related process performance/KPI’s, general issues and ensure the team is self-managed (SMT) on problem solving and troubling shooting skills to identify root causes and take fast effective action to resolve the problems in hand.</li><li>Assist in maintaining stock rooms and inventory accuracy and participate in physical inventory counts.</li><li>Demonstrate customer centric approach and adherence to customer expectations to promote a positive company image.</li><li>Responsible for on-the-job training of directs. Play active role in the TEOA plan/Kaizen initiative to achieve plans for future growth within the company.</li><li>Set departmental process and link to ISO procedure.</li><li>Stake holder Management</li></ul> Requirements:&nbsp; Professional Experience <ul><li>5 to 7 Years of experience in the same field and industry.</li><li>Bachelor’s degree in mechanical or Electronics Engineering</li><li>Advanced skills with Microsoft Office, especially Excel</li></ul>&nbsp;Leadership Experience: <ul><li>Deep understanding and professional experience of people management.</li><li>Excellent communication and convincing skills</li><li>Self-driven and detail-oriented</li><li>Desire to solve problems with analytical thinking</li><li>Good at people management and execution skills</li><li>Strong organizational skills and a team player</li></ul>&nbsp;Project Experience: <ul><li>Expert in material and production planning.</li><li>Knowledge of SAP</li><li>Quality and Environmental Management System knowledge</li><li>Excellent people management skills to develop and motivate direct reporting staff and to ensure that Health and Safety rules and regulations are adhered to during the shift in line with the companys Health and Safety policy</li><li>Assist in maintaining stock rooms and inventory accuracy and participate in physical inventory counts.</li><li>Play an active role in the TEOA plan/Kaizen initiative to achieve plans for future growth within the company.</li></ul>&nbsp;Qualifications: <ul><li>Bachelor of Science or above degree and an engineering background.</li><li>Preferably Mechanical, Electrical/Electronics, and Industrial Engineer</li></ul>&nbsp;Other Requirements: <ul><li>3-5+ years’ experience as a practitioner as an Engineer.</li><li>Knowledge in Mechanical, Electrical, and Pneumatic drawings.</li><li>Solid understanding of health and safety regulations and practices.</li><li>Strong decision-making and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Computer literate with capability in email, MS Office, and related communication tools.</li><li>Knowledge in various machines from Stamping, Molding, Plating, and Assembly.</li></ul>

Responsibilities: <ul><li>Manage CEO’s calendar, travel plans, agendas, and correspondence, including confidential materials.</li><li>Serve as the primary liaison between the CEO, board members, senior management, and external stakeholders.</li><li>Organize and prioritize requests, provide recommendations, and make decisions aligned with the CEO’s style and organizational policies.</li><li>Oversee special projects, ensuring seamless execution and effective communication.</li><li>Draft correspondence, acknowledgment letters, and materials to support CEO operations.</li><li>Maintain CEO profile and represent the CEO in internal and external communications.</li><li>Assist with hospitality and logistical arrangements for board members and guests.</li><li>Track project progress, customer satisfaction, and risk mitigation strategies.</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent experience.</li><li>5–10 years supporting C-level executives.</li><li>Expert proficiency in Microsoft Office and desktop publishing software.</li><li>Strong organizational, time-management, written, and verbal communication skills.</li><li>Ability to manage competing priorities independently, maintain discretion, and work professionally with diverse stakeholders.</li></ul>

Role Description: <ul><li>The Product Manager develops and helps execute product-level strategies.</li><li>Strategies will be based on market analysis, company objectives and product profitability, and will include recommendations on market share targets and customer bid tactics.</li><li>This position will also develop forecasts for existing and new products and work cross-functionally with Finance, Sales, Supply Chain, Portfolio Management and Regulatory.</li><li>The role requires having oversight of the commercialized products and near-term launches, providing inputs to long-range business cases and plans, and preparing support documents &amp; analytics for execution of sales activities.</li></ul> Responsibilities: Product Strategy <ul><li>Analyze market landscape using IQVIA and other data sources.</li><li>Recommend market share targets based on current share, # of competitors, cost position, supply capabilities and other factors.</li><li>Maintain product dashboard that provides relevant information to management and cross-functional team.</li></ul> Forecasting &amp; S&amp;OP <ul><li>Update and provide by-sku / by-customer forecasts to Finance and Supply Chain for use in official financial forecasts, incentive comp and supply plan forecasts.</li><li>Calculate and report forecast accuracy and customer award compliance measures.</li><li>Develop new forecasting tools and optimize existing models.</li><li>Support the Sales and Operations Planning (S&amp;OP) process reviews.</li></ul> New Products&nbsp; <ul><li>Co-lead the launch preparation process with the Launch Management team.</li><li>Work closely with Portfolio Management on business cases in order to prioritize launch sequencing and justify development/licensing/acquisition of new products.</li></ul> Other Commercial Operations Support <ul><li>Provide supporting documentation to Sales team such as sell sheets, analysis and other items needed to execute sales tactics.</li><li>Co-ordinate with cross functional team and ensure product information updated on our client portal.</li><li>Work with sales team and consultant to create and maintain VA website login.</li><li>Other items as assigned/identified.</li></ul> Requirements: Education &amp; Experience <ul><li>Bachelor’s degree in business, Finance, Analytics preferred.</li><li>MBA or masters degree in Analytics/Statistics preferred.</li><li>Minimum 3 years of generic pharmaceutical industry experience in inline/pipeline forecasting or Data Analytics.</li><li>Intellectual curiosity to go beyond the numbers/bring strategic ideas and insights.</li><li>Strong technical skills to build analytical tools, leverage secondary data and rollout plans.</li></ul> Knowledge <ul><li>Expert with MS office Suite, primarily MS Excel?Experience with SAP, Salesforce and IQVIA a plus.</li></ul> Skills &amp; Abilities <ul><li>Self-direct activities based on general direction given.</li><li>Handle multiple projects in a fast-paced team environment.</li><li>Identify priorities based on profitability and company objectives.</li><li>Create detailed business analysis, outlining problems, opportunities, and solutions.</li><li>Excellent analytical, mathematical, and creative problem-solving skills</li><li>Collaborate cross-functionally with Sales, Finance and Procurement colleagues to develop, analyze and implement strategic plans that maximize profitability.</li><li>Develop and maintain decision support systems that collect and synthesize sales data into knowledge that drives management decisions including resource allocations, opportunity identification, performance against expectations, and sales incentives.</li><li>Expand knowledge and experience by regular engagement with key stakeholders to understand business processes, policies, strategies and evolving business trends.</li><li>Interact with the team, management, and across departments to communicate changes to both current and proposed forecast changes.</li><li>Provide feedback and follow up communications across organization on any issues or market challenges.</li><li>Closely monitor the changing competitor landscape, turning insights into actionable and appropriate product strategies.</li><li>Review and recommend key products to stimulate profitable sales.</li><li>Ability to perform product profitability analyses and run multiple, complex scenarios and present to management for review/approval.</li><li>Brainstorm both short-term and long-term sales and profitability milestones and goals.</li></ul> Physical Requirements <ul><li>Physical &amp; mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.</li></ul>

Role Description: <ul><li>The MPDE Automation Manager will lead a team of automation engineers tasked with developing assembly processes for high-speed cable assemblies and coordinating with the Thailand manufacturing engineering team on the transition to mass production.</li></ul> Responsibilities: Lead a team of engineers who will: <ul><li>Develop cable assembly automation lines in accordance with LEANPD product development.</li><li>Drive for excellence in existing automation technologies and methods.</li><li>Strive to implement new automation technologies to provide improved process and tolerance control.</li><li>Support Product Development in the optimization designs (DFM) and piece parts for automation manufacturability.</li><li>Realizes proof of concept tooling, product samples and prototypes.</li><li>Act as the binding element between product development and automation engineering, ensuring the effectiveness and efficiency of this critical interface.</li><li>Maintain communication with project management team to understand current and future strategic business needs.</li><li>Prioritize and time manage a portfolio of projects/work efforts based on criticality and business need.</li></ul> Requirements: <ul><li>Bachelor or above degree with mechanical/electric related majors.</li><li>At least 5 years related experience managerial level in multinational manufacturing site.</li><li>Familiar with Lean, Six Sigma. etc. industrial methods/tools.</li><li>With 2 years or above work experience in cable assembly automation is preferred.</li></ul>

Responsibilities: Sample Management <ul><li>Performs QC reference standard/chromatographic column receipt, processing, distribution for testing and storage.</li><li>Performs QC reference standard reconciliation and disposal.</li><li>Tracks inventory of reference standards in the lab.</li><li>Uses laboratory software for reference standard, chromatographic column management.</li><li>Verifies accuracy of labeling/documentation provided with reference standards.</li><li>Informs QC Coordinator if chemical or reference standard is expired for removal from laboratory area.</li><li>Coordinates, with lab management, in-house qualification of reference standards. Submit samples to the appropriate lab groups for testing.</li><li>Create and maintain reports including quality data trending, informational spreadsheets, laboratory log spreadsheets.</li><li>Compile a list of necessary laboratory supplies specifically reference standards, contacting vendors to obtain quotes.</li><li>Uses the purchasing system to procure reference standards and laboratory supplies.</li><li>Provide status updates to QC management and other departments regarding the status of reference standard inventory.</li><li>Maintain a safe work environment by following standards and procedures and complying with legal regulations.</li></ul> Lab Equipment <ul><li>Maintains, operates equipment and instruments supporting reference standard processing.</li><li>Provides general laboratory support such as routine instrument cleaning/preventative. maintenance, reference standard/sample receiving, chemical inventory, document filing and housekeeping.</li><li>Works with internal resources to maintain lab in an optimal state. Cleans lab working surfaces and disposes of any excess chemicals, solutions, solvents, etc. in the special waste containers for each class of waste chemicals.</li><li>Under close supervision, learns to troubleshoot basic instrument problems.</li></ul> Investigations <ul><li>Escalates any trends/events to the QC Lab Manager.</li><li>Escalates any reference standard documentation issues to the QC Lab Manager.</li><li>With guidance, participates in OOS/OOT/NOE and other investigations.</li><li>Assists, as and when needed, scientists working in the laboratory.</li><li>May assist in drafting, editing, and reviewing SOPs.</li></ul> Training <ul><li>Maintains assigned training records current and in-compliance.</li><li>May assist in the training of laboratory staff.</li></ul> Compliance <ul><li>Performs assigned work in a timely and safe manner conforming to regulatory, company and compendiaI requirements within pharmaceutical manufacturing setting.</li><li>Documents accurately data generated in notebooks/worksheets/LIMS in compliance with SOPs.</li><li>Follows internal processes related to controlled substances.	continuous.</li></ul> Safety <ul><li>Follows EH&amp;S procedures to ensure a safe work environment.</li><li>Follows all applicable safety and standards guidelines, such as SOPs, cGMP, DEA regulations good documentation practice and/or MSDS.</li></ul> Requirements: Education &amp; Experience <ul><li>College graduate, preferably in a Science related field.</li><li>Laboratory experience related to sample management preferred.</li></ul> Knowledge <ul><li>Basic knowledge of reference standard/sample management in a laboratory environment.</li><li>Some knowledge of applicable safety and standards guidelines: SOP, cGMP, GLP, DEA regulations and/or MSDS.</li><li>Competency in Microsoft Office Suite.</li><li>Proficiency with computers.</li></ul> Skills &amp; Abilities <ul><li>Ability to display and analyze data in a logical manner.</li><li>Good verbal and written communication skills as well as good computer skills.</li><li>Attention to details and accurate record keeping.</li><li>Establish and maintain cooperative working relationships with others.</li><li>Solid organizational skills.</li><li>Ability to take initiative, set priorities and follow through on assignments.</li></ul> Physical Requirements	 <ul><li>Extended periods of sitting, standing, walking, reaching, climbing/balancing, kneeling/crouching/crawling, looking at monitor for extended periods, moderate noise levels and potential business travel. Work is in an FDA and DEA-regulated pharma lab environment with risk of exposure to various chemicals.</li><li>Must occasionally lift and/or move up to 15-25 lbs.</li><li>Ability to wear personal protective equipment, including respirators, gloves, etc.</li><li>Specific visions abilities are required by this job include close vision and color vision.</li><li>Ability to occasionally tolerate significant differences in temperature and/or humidity for short periods.</li></ul>

The RoleTo provide expertise, advice, support, report on, and lead large scale/complex supply chain solution projects that optimises organisational value chain integration and performance, underpinned by supply chain and logistics capabilities. The Senior Consultant is experienced in leading cross-functional teams, conducting analysis, providing recommendations and guidance towards the delivery of strategic multiple large-scale supply chain solutions projects. Expected to work closely with clients to understand their business needs, identify opportunities for improvement and design solutions to optimise their supply chains. Manages and balance the requirements between business objectives and project requirements.&nbsp;Recognise trends, patterns, or themes in complex data, and leverages experience to solve complex problems.&nbsp;Understands the importance of project governance, stakeholder management, commercial models, and managing project teams. Key Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Grow clients and revenue.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Overseer quality of analysis and solution teams outputs ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design the test methodology and success criteria for value-chain improvement solutions across multiple capabilities and regions.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Facilitate cross functional business improvement and solutions development workshops.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Obtain and document client requirements to enable design of integrated fit-for-purpose business solutions that improve client’s value chain.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support management of prospective client pipeline by evaluating and qualifying solution leads·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Project team performance management Minimum RequirementsQualifications required&nbsp;<ul><li>B.Eng Industrial or BCom Logistics (Honours) or BCom Supply Chain Management (Honours) [NQF level 7 or higher]&nbsp;</li></ul>Skills and experience required<ul><li class="ql-align-justify">8 - 12 years relevant work experience (operations and/or solution design role)</li><li class="ql-indent-1 ql-align-justify">Applies supply chain management knowledge, solves problems in the supply chain using this knowledge.</li><li class="ql-align-justify">Proven track record of leadership and managing project teams</li><li class="ql-indent-1 ql-align-justify">The ability to inspire, motivate and direct individuals to take ownership of-, and achieve desired outputs.</li><li class="ql-indent-1 ql-align-justify">Establishes an atmosphere of trust and mutual respect between team members. </li><li class="ql-indent-1 ql-align-justify">Clearly articulates a goal and purpose to ensure alignment of team members towards a desired objective.</li><li class="ql-indent-1 ql-align-justify">Manages performance of team members.&nbsp;&nbsp;</li><li class="ql-indent-1 ql-align-justify">Provides performance feedback to team members in a constructive manner</li><li class="ql-align-justify">Proven track record of delivering successful projects</li><li class="ql-indent-1 ql-align-justify">The ability to ensure high standards of accuracy, quality, and service delivery to meet and exceed client expectations.</li><li class="ql-indent-1 ql-align-justify">Applies knowledge, tools, and technical expertise to support value creation, tailoring it to the specific needs of the client.</li><li class="ql-align-justify">Thorough understanding of capabilities offered by our client.</li><li class="ql-align-justify">Understanding of financial and management accounting (commercial models).</li><li class="ql-align-justify">Demonstrated understanding of supply chain costs, cost drivers and cost efficiencies levers.</li><li class="ql-align-justify">Ability to review business analysis process and deliverables in order to recommend improvements.</li><li class="ql-align-justify">Exceptional analytical skills.</li><li class="ql-align-justify">Creating &amp; delivering professional presentations.</li><li class="ql-align-justify">Written and verbal communication, including technical writing skills.</li><li class="ql-align-justify">Time management: comfortable working under pressure with stringent deadlines and complex deliverables. Flexible hours to achieve deliverables (sometimes required to work in addition to/outside of normal business hours).</li><li class="ql-align-justify">Plan, manage and account for own time according to tasks’ priorities with a high attention to detail.</li><li class="ql-align-justify">Self-motivated and proactive.</li><li class="ql-align-justify">Able to think logical and objectively with the ability to be innovative in approach and solution design / problem solving.</li><li class="ql-align-justify">Willingness to travel (predominantly Africa, ad-hoc).</li></ul>

Responsibilities: Dealer Relationship Management: <ul><li class="ql-indent-1">Build and maintain strong relationships with assigned dealers to drive revenue, volume, market share, and profitability.</li><li class="ql-indent-1">Communicate weekly with dealers and visit each dealer location at least once per month.</li><li class="ql-indent-1">Evaluate dealer sales performance and market share; recommend and implement corrective actions where needed.</li></ul> Sales Planning &amp; Execution: <ul><li class="ql-indent-1">Plan and forecast billing, retail orders, and ensure achievement of monthly, quarterly, and annual sales targets.</li><li class="ql-indent-1">Prospect and onboard new dealerships following established new dealer guidelines.</li><li class="ql-indent-1">Assist new dealers with merchandising programs, ordering processes, and dealership branding.</li></ul> Events &amp; Promotions: <ul><li class="ql-indent-1">Plan, participate, and support special events such as rodeos, corporate and dealer farm shows, and sporting events within the territory.</li><li class="ql-indent-1">Organize and conduct regional dealer meetings as required.</li></ul> Training &amp; Support: <ul><li class="ql-indent-1">Coordinate and deliver training for new dealers covering computer systems, sales processes, marketing programs, product knowledge, advertising, parts, and service.</li><li class="ql-indent-1">Collaborate with the Service Manager to facilitate product and sales training.</li></ul> Market Intelligence &amp; Product Feedback: <ul><li class="ql-indent-1">Conduct competitive intelligence and product-price positioning analyses to maintain a competitive advantage.</li><li class="ql-indent-1">Test and evaluate new products, recommend improvements, and suggest new product additions.</li></ul> Logistics &amp; Coordination: <ul><li class="ql-indent-1">Assist with the logistics of tractors/equipment for photo shoots, events, and other requirements within the territory.</li></ul> Requirements: Education &amp; Experience: <ul><li>Bachelor’s degree or minimum 5+ years of field sales/channel management experience in the construction, industrial, or agricultural equipment industry.</li><li>In-depth knowledge of product categories, dealership operations, and assigned territory.</li></ul> Skills &amp; Competencies: <ul><li>Strong ability to work independently with minimal supervision.</li><li>Excellent communication skills for interaction with dealers, vendors, employees, and all levels of management.</li><li>Proven ability to meet sales targets and deliver business growth.</li><li>Strong customer service orientation and problem-solving skills.</li><li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Internet tools.</li><li>Strong presentation skills for small and large group settings.</li><li>Ability to work collaboratively in a team environment.</li></ul> Other Requirements: <ul><li>Valid driver’s license with a clean driving record.</li><li>Willingness to travel 50–75% of the time.</li><li>Ability to lift 50 lbs unassisted.</li><li>Physical capability to sit, stand, walk, climb, balance, kneel, crouch, or crawl as required by the role.</li></ul>

Responsibilities: <ul><li>Lead and manage employee relations activities within the IMEA region, ensuring timely and fair case resolution in alignment with global ER policies and practices.</li><li>Provide direct ER leadership over the India business in particular, as the largest business in the region.</li><li>Support labor/industrial relations strategy across the region, including union engagement, worker committee processes, and required consultation protocols under local law.</li><li>Serve as the primary escalation point for complex and high-risk ER cases, partnering with Legal and other stakeholders as needed.</li><li>Directly manage ER case intake, investigation, resolution, and closure, ensuring a consistent, professional colleague experience across the region.</li><li>Partner with regional Business-Facing HR teams to deliver hybrid ER support where needed, especially in countries with minimal headcount or unique legal complexity.</li><li>Provide day-to-day direction and mentorship to regional ER Advisors, ensuring professional service delivery, skill development, and workload balance.</li><li>Monitor case trends, emerging risks, and workforce issues, delivering actionable insights and recommendations to regional and global leadership.</li><li>Execute the Employee Relations annual governance cycle within the region, including quarterly campaign delivery, stakeholder reporting, and process audits.</li><li>Ensure full adoption of ER case management protocols in ServiceNow, including accurate logging, escalation, documentation, and timely case closure.</li><li>Deliver coaching and education to site leaders on performance management, conflict resolution, workplace expectations, and policy application.</li><li>Collaborate on global ER projects and initiatives, bringing IMEA-specific insights to shape global practices, policies, and processes.</li><li>Support leaders to foster a fair, consistent, and compliant employee experience aligned with our client People Plan.</li></ul> Requirements: <ul><li>Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.</li></ul> Experience: <ul><li>7+ years of experience in employee relations or HR, including regional or global support experience.</li><li>5+ years of employee relations or HR experience in India</li><li>3+ years managing complex employee relations cases required.</li><li>Experience working in a centralized Employee Relations delivery model preferred.</li></ul> Skills:&nbsp; <ul><li>Strong leadership and delegation skills, excellent problem-solving and conflict resolution skills, team leadership experience, and expertise in handling escalated cases and performance improvement processes.</li><li>Proficiency in English and Marathi required; additional languages based on region are a plus (e.g., Arabic, Hindi, French).</li></ul>

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168 manage office Jobs found

Account Executive Sales - Conglomerates/Commercial

Manager – ADL GMP

Supervisor II Assembly

CEO Executive Assistant

Product Manager

Automation Department Manager (Automation MPDE Department Manager)

Reference Standard Coordinator

Senior Consultant – Commercial Solutions

Business Manager North East

Regional Employee Relations Manager

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Account Executive Sales - Conglomerates/Commercial

Manager – ADL GMP

Supervisor II Assembly

CEO Executive Assistant

Product Manager

Automation Department Manager (Automation MPDE Department Manager)

Reference Standard Coordinator

Senior Consultant – Commercial Solutions

Business Manager North East

Regional Employee Relations Manager

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