Customer Experience Director

Regional Manager

Product Manager, Women’s Health BU

Channel Sales Manager

Manager - Marketing - Retail

Supply Chain Analyst

Sales Manager

Talent Acquisition Specialist

Responsibilities: Customer Experience Strategy &amp; Governance: <ul><li>Develop, implement and continuously evolve the Companys Customer Experience strategy, roadmap, service standards and priorities in alignment with overall business objectives.</li><li>Establish the Customer Experience governance framework and ensure clear accountability for customer experience performance across relevant functions.</li><li>Represent the Voice of the Customer within the organization and ensure customer insights are considered in strategic, commercial, product and operational decisions.</li><li>Establish cross-functional governance for significant customer-impacting issues, ensuring root causes, corrective actions, responsible owners and deadlines are defined and tracked through to closure.</li><li>Collaborate with Commercial, Marketing, Product, Technology, Network, Finance, Regulatory, Legal and other departments to deliver a consistent and seamless end-to-end customer experience.</li></ul>&nbsp;Customer Support Operations: <ul><li>Lead the Customer Support Operations function and ensure effective management of internal and outsourced customer support operations.</li><li>Ensure customers receive timely, consistent and high-quality support across all relevant customer service channels and touchpoints.</li><li>Define and monitor operational KPIs and SLAs, including service levels, response and resolution times, First Contact Resolution, productivity and other relevant customer support indicators.</li><li>Continuously optimize customer support processes to improve efficiency, reduce customer effort, improve service quality and control operating costs.</li><li>Oversee internal and outsourced inbound and outbound customer support operations and ensure third-party partners meet agreed service levels, productivity, quality and customer experience standards.</li><li>Define workforce dimensioning, capacity planning and resource allocation requirements for internal and outsourced operations based on customer demand, contact volumes and business requirements.</li><li>Establish and oversee effective escalation processes for complex, sensitive or unresolved customer issues, ensuring clear ownership and timely resolution.</li><li>Ensure appropriate business continuity and customer-support procedures are in place for network incidents, system outages, major campaigns, unexpected increases in customer demand and other high-impact events.</li><li>Assess and recommend technologies, systems, automation and self-service solutions that improve customer experience, operational efficiency and cost-to-serve.</li><li>Define the Customer Experience organizational structure and resource requirements, and oversee recruitment priorities, performance management, employee development and succession planning.</li></ul> Quality Assurance &amp; Continuous Improvement: <ul><li>Lead a structured Continuous Improvement program across customer-facing operations using customer feedback, operational data, quality findings and root-cause analysis.</li><li>Own the Customer Experience Quality Assurance framework, including quality standards, interaction audits, mystery evaluations, calibration, quality scorecards and corrective-action mechanisms across internal and outsourced operations.</li><li>Analyze customer complaints, repeat contacts, escalations, quality findings and operational data to identify recurring issues and root causes, and drive cross-functional corrective and preventive actions through to implementation.</li><li>Identify opportunities to reduce avoidable and repeat customer contacts through process simplification, automation, self-service, improved communication and permanent resolution of root causes.</li><li>Track Continuous Improvement initiatives and measure their impact on customer satisfaction, service quality, operational efficiency, contact reduction and other relevant business outcomes.</li><li>Lead end-to-end customer journey reviews and service-design initiatives to identify pain points, reduce customer effort, improve First Contact Resolution and enhance the experience across physical, assisted and digital touchpoints.</li></ul> Training, Knowledge &amp; Capability Development: <ul><li>Oversee the Customer Experience Training function and establish a structured capability-development framework covering onboarding, product and service knowledge, systems, processes, customer handling, soft skills, coaching and refresher training.</li><li>Ensure Training Needs Analysis is driven by quality results, customer feedback, operational performance and identified competency gaps, and measure the effectiveness of training interventions.</li><li>Establish and maintain effective Knowledge Management practices, including customer-care SOPs, scripts, FAQs, knowledge articles and operational guidelines, ensuring frontline teams receive accurate and timely information.</li><li>Promote a culture of customer focus, continuous learning and high performance through coaching, recognition and employee-development initiatives.</li></ul> Customer Analytics, Voice of Customer &amp; Insights: <ul><li>Lead the Customer Analytics function and ensure customer and operational data is converted into actionable insights for Customer Experience and the wider business.</li><li>Establish CX dashboards and reporting covering customer behaviour, contact drivers, complaints, repeat contacts, service performance, quality, satisfaction, retention/churn indicators and emerging customer trends.</li><li>Own the Voice of Customer and CX measurement framework, including NPS, CSAT, First Contact Resolution and other relevant customer experience indicators, establishing targets and monitoring performance against them.</li><li>Use surveys, complaints, customer interactions, research and other feedback channels to identify customer needs, expectations, pain points and emerging trends, ensuring insights are translated into clearly defined improvement actions.</li><li>Utilize customer segmentation based on relevant behaviors, preferences, value, demographics and usage patterns to support customer experience initiatives, service prioritization and relevant business campaigns.</li></ul> Product, Process &amp; Operational Readiness: <ul><li>Ensure Customer Experience is appropriately involved in the development and implementation of new products, services, campaigns, processes and customer-impacting system changes, with customer experience risks identified before implementation.</li><li>Establish operational-readiness requirements for major launches and changes, including capacity, processes, systems, training, knowledge materials, customer communication and escalation procedures, and monitor customer impact following implementation.</li></ul> Performance, Compliance &amp; Financial Management: <ul><li>Provide senior management with regular reporting on Customer Experience performance, customer trends, key risks, operational performance, Continuous Improvement initiatives and areas requiring management attention.</li><li>Ensure Customer Experience operations comply with applicable regulatory requirements, company policies, data protection requirements and industry standards in coordination with Regulatory, Legal and other relevant functions.</li><li>Develop and manage the Customer Experience operating budget and monitor operating costs, productivity and cost-to-serve, identifying opportunities to improve efficiency without negatively impacting customer experience.</li><li>Manage key Customer Experience vendors and partners, ensuring contractual commitments, SLAs, costs, quality standards and performance expectations are effectively monitored and managed.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in Business Administration, Communications, Marketing, or a related field,</li><li>A Master’s degree or professional certification (e.g., CCXP - Certified</li><li>Customer Experience Professional) is highly preferred.</li></ul>

Role Overview:&nbsp; <ul><li>The Regional Sales Manager will be responsible for driving business development to achieve the sales objectives across the assigned countries in the region through effective distributor network, user demand generation. </li><li>The role includes building and developing a high-performing local team and ensuring operational excellence to meet business objectives.</li></ul> Responsibilities:&nbsp; Sales Management, Business Development to drive differential growth:&nbsp; <ul><li>Achieve overall regional sales targets while ensuring growth of focused products and implementing initiatives to gain market share.</li></ul>&nbsp;Drive Business Development to generate demand from users: <ul><li>Co-create and execute plans for business development initiatives through demand generation modules for key products.</li><li>Driving Field Marketing and User connect through laid down modules- ensuring consistency and reviewing for impact.</li></ul>&nbsp;Competition Fighting &amp; Counteraction: <ul><li>Assess competition in our key categories and implementing strategies to counter them with requisite plans</li></ul>&nbsp;Pricing Management &amp; Margin Delivery: <ul><li>Achieve targeted margin for focused products through mix improvement and implementing requisite pricing actions</li></ul>&nbsp;Distributor/Importer Management: <ul><li>Develop suitable distributors for business delivery and manage relationships while conducting appropriate performance reviews.</li></ul>&nbsp;Drive Commercial Hygiene: <ul><li>Manage receivables to ensure timely collections while minimizing financial exposure through appropriate payment terms.</li></ul>&nbsp;People Management: <ul><li>Recruit the right talent for identified roles.</li><li>Provide training, development &amp; conduct high quality of review based on the set business objectives&nbsp;</li></ul> Requirements: Qualifications &amp; Experience:&nbsp; <ul><li>Education: Bachelor’s degree in business, MBA Preferred.</li><li>Experience: 10-12 years in Sales &amp; business development roles, including 3-4 years in regional management.</li><li>Languages: English</li></ul>&nbsp;Required Skillsets:&nbsp; <ul><li>Can Do Will Do and Drive Initiatives independently with a set of team members.</li><li>Strong Commercial &amp; Analytical</li><li>Entrepreneurial mindset with ability to spot opportunities and convert them to Business Initiatives.</li><li>Ability to lead teams &amp; set higher benchmarks</li></ul>&nbsp;

Responsibilities: <ul><li>Write and run the yearly brand plan for each product in the portfolio.</li><li>Set the position, target doctors and key messages. Check them against what you hear in the field.</li><li>Plan and run launches, campaigns, doctor meetings and education events.</li><li>Build and keep good relations with key opinion leaders and top O&amp;G specialists.</li><li>Work with the sales team on targets, call plans and tools. Join field visits and listen to customers.</li><li>Track sales, share and campaign results each month. Report what is working, what is not and what to do next.</li><li>Study the market and competitors. Suggest new products and ways to grow.</li><li>Plan forecasts and stock with Supply Chain and our distributors.</li><li>Work with Medical Affairs and Regulatory so all material is accurate and approved.</li><li>Manage the brand budget and spend it where it counts.</li><li>Work closely with the Sales and Marketing Manager in Singapore and with the Junior Marketer. Coach the Junior Marketer on the work for your BU, and share ideas and materials across both markets.</li></ul> Requirements: <ul><li>Degree in Pharmacy, Life Sciences, Business or a related field.</li><li>At least 3 years in pharma product management, marketing, or sales with strong product exposure.</li><li>Knowledge of the Malaysia market. Experience in women’s health, O&amp;G or fertility is a strong plus.</li><li>Experience with brand plans and product launches.</li><li>Good with numbers. Able to read sales data and make clear recommendations.</li><li>Clear communication and presentation skills. Good at working with sales, medical and distributor teams.</li><li>Well organised, self-driven and comfortable in a lean team.</li><li>Fluent English. Bahasa Malaysia is an advantage.</li></ul>

Responsibilities: <ul><li>Develop and execute channel sales plans aligned with business objectives.</li><li>Build and maintain strong relationships with distributors and channel partners.</li><li>Establish joint business plans, performance targets, and growth initiatives with assigned partners.</li><li>Drive demand creation across data center, AI infrastructure, cloud, networking, telecom, and edge applications.</li><li>Identify new customers, applications, and competitive-conversion opportunities.</li><li>Build and manage a qualified opportunity pipeline from identification through design-in, design-win, and revenue conversion.</li><li>Conduct regular business reviews covering sales, pipeline, inventory, training, and program execution.</li><li>Support product launches, customer events, technical workshops, and partner training.</li><li>Gather market, customer, channel, and competitive insights to support business decisions.</li><li>Coordinate cross-functional resources to resolve commercial, technical, supply, and customer issues.</li><li>Maintain accurate opportunity, forecast, and customer information in applicable business systems.</li><li>Ensure channel activities comply with company policies and commercial requirements.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering, business, marketing, or a related field.</li><li>Relevant experience in channel sales, distribution sales, account management, or business development.</li><li>Experience managing distributors, resellers, or other channel partners.</li><li>Demonstrated ability to develop sales plans and deliver measurable business growth.</li><li>Strong commercial, negotiation, analytical, and relationship-management skills.</li><li>Experience with CRM, pipeline management, forecasting, and business reporting.</li><li>Strong written and verbal communication skills.</li><li>Ability to collaborate effectively in a global, matrixed organization.</li><li>Willingness to travel according to business requirements.</li></ul>

Responsibilities: <ul><li>Support Senior Manager in developing annual marketing strategies and mall-level plans.</li><li>Assist with market positioning, competitive analysis, and customer segmentation.</li><li>Align with internal business units on marketing direction.</li><li>Assist in delivering annual integrated 360° campaigns.</li><li>Coordinate with Strategy and Leasing teams.</li><li>Implement strategies to enhance customer loyalty and revenue.</li><li>Prepare campaign briefs and scopes of work.</li><li>Manage execution of approved campaigns.</li><li>Identify partnership opportunities</li><li>Support development of event concepts and activations.</li><li>Coordinate with operations, mall teams, and agencies for event execution.</li><li>Ensure branding and setup consistency.</li><li>Oversee preparation of marketing collateral.</li><li>Support in securing authority approvals.</li><li>Assist in evaluating sponsorships.</li><li>Ensure events are promoted across all channels.</li></ul> Requirements: <ul><li>Bachelor’s degree required; Master’s preferred</li><li>Experience:-5–7 years marketing experience, ideally GCC.</li><li>Experience in mall marketing, PR, events, digital, or agencies.</li><li>Strong understanding of multi-channel marketing.</li><li>Knowledge of digital tools and analytics.</li><li>Strong creative and project management skills.</li><li>Strong communication skills.</li></ul>

Roe Description: <ul><li>Transportation Solutions BU makes products for Connecting and Sensing Data, Power and Signal for vehicles ranging from Two wheelers to Heavy Commercial trucks.</li><li>There is a clear business strategy till 2025 to support the business growth. The growth is driven mainly driven from localization of Core India Specific products and also New technology products.</li><li>To establish “Single source of Truth” by integrating and maintaining all Key performance metrics of SCM/CS LIVE through Tableau/Power BI</li><li>To define the Capacity/Demand ratio for each part at each source location and make a trigger mechanism for new capacity&nbsp;</li><li>To optimize the supply network by exploring opportunities to increase sea vs Air movement from Source country to India Warehouse and exploring clubbing opportunities at Source.&nbsp;</li><li>Need to closely work with SCM team and Global Logistics team for integrated results.</li><li>To continuously monitor the ageing stock (SCM) and ageing orders (CS)</li></ul> Responsibilities: Capacity/Demand ratio: <ul><li>Establish the C/D ratio of each part in each source plant and work with Planner for getting enhanced capacity as per demand.</li><li>Also work with Demand team and Sales &amp; Marketing to get validated 24 months forecast</li></ul> Supply Network Optimization: <ul><li>To optimize the supply network by exploring opportunities to increase sea vs Air movement from Source country to India Warehouse and also exploring clubbing opportunities at Source.&nbsp;</li><li>Need to closely work with SCM team and Global Logistics team for integrated results.</li></ul> Monitor ageing stock and orders: <ul><li>To continuously monitor the ageing stock (SCM) and ageing orders (CS) and work with CS/SCM/sales &amp; marketing to liquidate those stocks/orders.</li></ul> Analytics: <ul><li>Work with application and product marketing and managing alternate part master.</li></ul> Requirements:&nbsp; <ul><li>MBA in Supply Chain&nbsp;</li><li>Expertise in Excel</li><li>Understanding of Tableau/Power BI</li><li>Understanding in SAP IBP</li><li>2 to 5 years of experience Handling large scale transformational SCM projects like SAP IBP/APO.</li><li>Extensive exposure to Excel/Macros.</li><li>Experience in Plant production planning.</li><li>SAP IBP - Conduct the IBP execution starting from demand review, supply review and integrated reconciliation</li><li>Strategic agility - Long Term capacity planning.</li><li>Supply network planning - Supply Network optimization by choosing the right network (Factory - SKU’s – Depot) based on the minimum total delivered cost (Freight Cost, Conversion Cost, Raw material cost and Tax benefit).</li><li>Frequency from factory to warehouse).</li><li>Ability to understand customer requirements.</li><li>Stakeholder alignment - Developing relationships and partnerships with key customers, industry leaders and core suppliers.</li></ul>

Role Description: <ul><li>We are seeking an experienced Sales Manager to drive profitable sales growth across Brazil for a global specialist manufacturer of technical solutions serving the tobacco and related industries.</li><li>The role combines new business development, key account management, market development and strategic sales planning.</li><li>The successful candidate will be expected t identify white-space opportunities, establish relationships with new customers, develop existing accounts and build a sustainable commercial pipeline.</li><li>This is a highly autonomous commercial role requiring someone who can operate confidently in a technical B2B environment, build credibility with customers and translate market intelligence into revenue opportunities.</li></ul> Responsibilities: Sales &amp; Business Development <ul><li>Develop profitable sales growth across Brazil.</li><li>Identify and develop new business opportunities.</li><li>Prospect and target priority customers and markets.</li><li>Establish relationships with prospects and convert opportunities into orders.</li><li>Manage the full sales cycle from initial enquiry through qualification, negotiation and order completion.</li><li>Develop and maintain strong relationships with key accounts.</li><li>Identify opportunities to increase revenue, profitability and customer lifetime value.</li><li>Identify opportunities for new products and solutions.</li></ul> Market Development <ul><li>Develop and implement the regional sales plan.</li><li>Identify underpenetrated markets, customer segments and white-space opportunities.</li><li>Conduct market segmentation and customer prioritisation.</li><li>Monitor market trends, competitor activity and pricing.</li><li>Develop customer and market intelligence to support commercial decision-making.</li><li>Identify opportunities to improve profitability, service and market penetration.</li><li>Work with internal teams to develop appropriate customer propositions.</li></ul> Key Account Management <ul><li>Develop and execute account strategies for key customers.</li><li>Engage with customers across relevant commercial and functional levels.</li><li>Coordinate with regional and global account teams.</li><li>Identify additional opportunities within existing customers.</li><li>Develop customer relationship and contact plans.</li><li>Monitor account performance against agreed plans and targets.</li><li>Coordinate internal resources to support customer requirements.</li></ul> Sales Performance &amp; Forecasting <ul><li>Manage the sales pipeline and opportunity tracker.</li><li>Maintain accurate sales forecasts and monthly reporting.</li><li>Track sales and profitability against budget and prior-year performance.</li><li>Monitor opportunity conversion and pipeline development.</li><li>Identify underperformance and implement corrective actions.</li><li>Work closely with customers and internal teams on demand forecasting.</li><li>Maintain accurate customer and opportunity information within CRM systems.</li></ul> Cross-Functional Collaboration <ul><li>Work closely with supply chain, customer service, technical and other internal teams.</li><li>Coordinate customer requirements through the relevant internal support functions.</li><li>Share market and customer knowledge with regional colleagues.</li><li>Support regional and global sales initiatives.</li></ul> Requirements: Essential Experience <ul><li>Bachelors degree, preferably in Business, Marketing, Finance or a related discipline.</li><li>Approximately 8–10 years of relevant B2B account management / technical sales experience.</li><li>Proven experience in a technical, solution-based or industrial B2B sales environment.</li><li>Demonstrated record of new business development and revenue growth.</li><li>Experience managing complex customer relationships and sales processes.</li><li>Strong understanding of sales, supply chain and customer-service processes.</li><li>Willingness to travel frequently internationally.</li></ul> Preferred Industry Experience Experience in one or more of the following would be particularly relevant: <ul><li>Tobacco / nicotine</li><li>Cigarette manufacturing</li><li>Tobacco-related materials</li><li>Filters</li><li>Packaging</li><li>Paper / specialty paper</li><li>Industrial components</li><li>Machinery / equipment</li><li>Other technical B2B industries</li><li>Skills &amp; Attributes</li><li>Strong commercial and analytical capability.</li><li>Excellent presentation and communication skills.</li><li>Strong relationship-building and influencing ability.</li><li>Self-motivated and entrepreneurial.</li><li>Comfortable developing new markets and customers.</li><li>Strong attention to detail and prioritisation skills.</li><li>Ability to manage multiple opportunities simultaneously.</li><li>Strategic and creative approach to business development.</li><li>Comfortable operating with limited market data and using customer/market intelligence to identify opportunities.</li><li>Strong customer orientation and commercial judgement.</li></ul> Languages: <ul><li>Fluent Portuguese and English required.</li><li>Spanish is an advantage.</li></ul>

Role Description: <ul><li>We are seeking an experienced Sales Manager to develop profitable sales growth across Argentina and priority Latin American markets for a global specialist manufacturer of technical solutions serving the tobacco and related industries.</li><li>The role has a strong market-development and white-space mandate.</li><li>The successful candidate will be expected to leverage an existing Latin American commercial network, identify priority customers and stakeholders, create new market access and develop sustainable revenue opportunities.</li><li>The ideal candidate will have strong credibility within tobacco, nicotine or adjacent regulated/industrial sectors, combined with the ability to operate independently in relationship-driven markets.</li></ul> Responsibilities: Regional Sales &amp; Business Development <ul><li>Develop profitable sales growth across Argentina and priority LATAM markets.</li><li>Identify and penetrate white-space markets where the organisation has limited or no presence.</li><li>Develop country-by-country access strategies for priority customers and decision-makers.</li><li>Generate new business and manage the full sales process.</li><li>Develop relationships with customers, prospects and key industry stakeholders.</li><li>Identify opportunities to increase revenue and profitability.</li><li>Provide market intelligence on customers, prospects, competitors and pricing.</li><li>Participate in key customer meetings with regional sales leadership.</li></ul> Market Development <ul><li>Identify priority countries, customer segments and market opportunities.</li><li>Build and maintain a regional stakeholder map.</li><li>Develop relationships across:</li><li>Tobacco manufacturers</li><li>Nicotine companies</li><li>Packaging companies</li><li>Paper suppliers</li><li>Machinery/equipment companies</li><li>Distributors and agents</li><li>Other relevant industrial stakeholders</li><li>Analyse market trends and competitor activity.</li><li>Translate informal market intelligence into commercial strategies.</li><li>Identify appropriate channels and routes to market.</li><li>Develop market segmentation and customer-prioritisation strategies.</li></ul> Key Account Development <ul><li>Develop relationships with priority customers at multiple organisational levels.</li><li>Identify new opportunities within existing accounts.</li><li>Build customer account strategies and action plans.</li><li>Coordinate with regional and global sales teams.</li><li>Develop sustainable customer growth.</li><li>Maintain structured customer-contact plans.</li><li>Identify cross-functional resources required to support customers.</li></ul> Pipeline &amp; Performance Management <ul><li>Build and manage a robust sales pipeline.</li><li>Track opportunity development, conversion and white-space penetration.</li><li>Maintain accurate forecasting and monthly performance reporting.</li><li>Monitor sales and profitability against budget and plan.</li><li>Identify root causes of underperformance by country, account, channel, pricing, supply or competition.</li><li>Develop and implement corrective actions.</li><li>Maintain accurate CRM and opportunity information.</li></ul> Requirements: Essential Experience <ul><li>Bachelors degree, preferably in Business, Engineering, Marketing or a related discipline.</li><li>Approximately 10 years of industrial B2B technical sales experience.</li><li>Existing commercial network across Latin America.</li><li>Proven new business development and account-management experience.</li><li>Demonstrated ability to operate in complex, relationship-driven markets.</li><li>Experience developing new markets or underpenetrated customer segments.</li><li>Strong understanding of sales, supply chain and customer-service processes.</li><li>Willingness to travel frequently.</li></ul> Relevant Industry Background Candidates may come from: <ul><li>Tobacco / nicotine</li><li>Cigarette manufacturing</li><li>Tobacco leaf</li><li>Filters</li><li>Cigarette paper / tipping paper / plug wrap</li><li>Packaging</li><li>Paper</li><li>Machinery and equipment</li><li>Industrial components</li><li>Distribution / agency</li><li>Trade marketing</li><li>Other regulated or technical B2B industries</li></ul> Skills &amp; Attributes <ul><li>Strong existing customer and stakeholder network.</li><li>Strong relationship-building and influencing capability.</li><li>Analytical and commercially minded.</li><li>Excellent presentation and communication skills.</li><li>Self-motivated and entrepreneurial.</li><li>Strong hunter mentality and persistence.</li><li>Comfortable creating opportunities in markets with limited existing presence.</li><li>Able to operate independently with limited market data.</li><li>Strong strategic thinking and commercial judgement.</li><li>Excellent prioritisation and organisation skills.</li><li>Languages</li><li>Fluent English and Spanish required.</li><li>Portuguese is a strong advantage.</li></ul>

Responsibilities: <ul><li>Select the desired employees and develop, implement, and monitor the programs and processes used in recruitment and selection.&nbsp;</li><li>They source, recruit, screen, interview and recommend external and/or internal candidates to staff open requisitions.&nbsp;</li><li>Utilize the services of employment agencies and/or place employment ads in appropriate sources, including the intranet, Internet, and print media.&nbsp;</li><li>Responsible for developing and implementing recruiting plans and administering talent management efforts and employee referral programs, managing the resume tracking system and ensuring consistent corporate image throughout recruiting campaigns.&nbsp;</li><li>Lead end-to-end recruitment, ensuring alignment with organizational strategy and culture.</li><li>Manage end-to-end hiring process: Source, resume screen, phone screen, schedule interviews, Offer documentation and onboarding</li></ul> Requirements: <ul><li>Minimum 6+ years of experience required for this role.</li><li>Should possess expert knowledge and innovative skills to source and attract active &amp; passive talent from different sourcing channels (job boards, social media, referrals and local outreach to identify potential candidates</li><li>Communication and Stakeholder management is key to be successful in this role as you work with global stakeholders and matrix organization</li><li>Good understanding of the engineering manufacturing industries in the local market, able to map talents, develop business intelligence for sourcing strategies and techniques</li></ul> Qualification <ul><li>Experience in handling end-to-end Talent Attraction Process [Source to Onboard]</li><li>Be able to develop Recruiting Strategies basis the skill demand and complexities</li><li>Expert knowledge and Hands-on in preparing market research, Market/Talent mapping using various tools such as Talent Neuron, Draup, LinkedIn Talent Insight</li><li>Data driven: able to analyse, slice &amp; dice data, develop insights from data and be able to make decisions to drive hiring strategies</li></ul>

Responsibilities: Regional Sales Management Key Activities:&nbsp; <ul><li>Comprehensive understanding of customer’s market dynamic, regulatory environment, channel structure, segment trends, competitive environment and decision making network in Latin America.</li><li>Develop relationships with customers, prospects and participate in key customer meetings with Regional Sales team.</li><li>Identify and penetrate white-space markets where Our client has limited or no presence, creating a country-by-country access strategy for priority accounts, channels, and decision makers.</li><li>Generate new business and manage the full sales activity to maximize sales opportunities.</li><li>Engage with key accounts and maintain effective customer relationships.</li><li>Provide insights and updates on customers, prospects, market access barriers, competitor positioning, pricing and regional growth opportunities .</li></ul> Sales Planning and Market Development Key Activities: <ul><li>Promote our client value proposition and market presence in priority Latin America countries, with particular focus on underpenetrated and high-potential white-space markets.</li><li>Promote and sell our client solutions by establishing key contracts and developing relationships with target customers.</li><li>Build and maintain a regional stakeholder map covering manufacturers, converters, distributors, tobacco/nicotine industry contacts, packaging players, agents, and other relevant commercial stakeholders.</li><li>Generate new enquiries from existing customers, prospecting of new customers.</li><li>Identify and create new opportunities and pipelines to deliver growth in revenue and profitability.</li><li>Conduct customer preparation and market segmentation matrix</li><li>Perform market trend analysis and competitor activity in the region</li><li>Present relevant products and participate in regional sales meetings</li><li>Translate informal market signals into commercial strategies, including demand capture, customer education, channel selection</li></ul> Performance Management Key Activities: <ul><li>Monitor performance against the annual plan, pipeline targets, opportunity conversion and white space market entry and penetration through salesforce.</li><li>Monthly customers performance progress tracking against monthly forecast and budget&nbsp;</li><li>Work closely with customers to provide forecast and demand.</li><li>Create and execute actions to address underperformance and stimulate sales activity.</li><li>Identify underperformance root causes by country, account, channel, pricing, access, supply, or competitive factor, and execute corrective actions.</li></ul> Requirements: <ul><li>Existing commercial network in Latin America, ideally including tobacco manufacturers, packaging/converting companies, distributors, agents, or related industry stakeholders.</li><li>Experience in tobacco, nicotine, or adjacent regulated industries is strongly preferred. Candidates from tobacco leaf, cigarette manufacturing, filters, packaging, paper, machinery, distribution, or trade-marketing environments may be particularly relevant.</li><li>Bachelor’s degree (preferably in Engineering, Business, or Marketing).</li><li>10 years of industrial B2B technical sales experience.&nbsp;</li><li>Strong analytical, presentation, and communication skills.</li><li>Fluent in English and Spanish. Portuguese is a strong advantage.</li><li>Detail-oriented, self-motivated, and able to manage multiple priorities.</li><li>Willing to travel frequently.</li><li>Strong understanding of sales, supply chain, and customer service processes.</li><li>Creative and strategic thinker with a passion for business growth.</li><li>Comfortable operating in ambiguous markets where reliable data may be limited and where success depends on local intelligence, trusted relationships, persistence, and disciplined qualification.</li></ul>

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77 marketing campaigns Jobs found

Customer Experience Director

Regional Manager

Product Manager, Women’s Health BU

Channel Sales Manager

Manager - Marketing - Retail

Supply Chain Analyst

Sales Manager

Sales Manager

Talent Acquisition Specialist

Sales Manager

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Skills

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77 marketing campaigns Jobs found

Customer Experience Director

Regional Manager

Product Manager, Women’s Health BU

Channel Sales Manager

Manager - Marketing - Retail

Supply Chain Analyst

Sales Manager

Sales Manager

Talent Acquisition Specialist

Sales Manager

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