Senior Product Lead - AI & Reporting

rNPS Manager

Talent Acquisition Specialist

IT Cloud Engineer

Manager eVapor & Oral Smokeless

IT Commercial Solution Architect

Sales Trainer – COD Coordinator

Data Science Manager

Android Developer

Infrastructure & DevOps Tech Lead

Responsibilities: <ul><li>Driving new AI initiatives across P&amp;C ecosystem by crafting compelling value propositions and advocating for the transformative potential of AI within P&amp;C.</li><li>Overseeing new AI pilots, which includes nominating features for testing, monitoring their performance, and gathering user feedback to inform future iterations.</li><li>Creating and leading AI product roadmaps and communicating timelines to key project sponsors on a regular basis.</li><li>Collaborating with technical and non-technical stakeholders to translate complex AI capabilities into tangible business benefits, ensuring alignment with organizational objectives.</li><li>Combine employee behavioural analytics and channel mix insights and utilise these findings across various data sources &amp; data points to surface insights and opportunities.</li><li>Define and develop adoption insights that can be used to show how employees are engaging with the product offering.</li><li>Visualize findings, formulating impactful insights and communicating them to regional and local teams.</li><li>Understand key business priorities and questions, drivers, and hypotheses, then convert these requirements into tangible outcomes and reporting metrics.</li><li>Monitor channel performance and provide recommendations for improvement to relevant Product teams to help shape and design future roadmaps/strategies.&nbsp;</li><li>Work as a liaison between business and technical teams to automate manual processes and optimizing data delivery for greater scalability.</li><li>Participate in cross-departmental discussions and support decision making process by providing data driven insights and business performance analysis.</li><li>Develop and own P&amp;C product reporting enhancements and seeks continual ways to drive automation opportunities to drive product efficiencies.</li></ul> Requirements: <ul><li>3+ years of Salesforce Platform Proficiency with a deep understanding of Salesforce (Service and Experience) functionalities, features, and how to leverage them for AI integration</li><li>Ability to analyse and interpret complex data sets to drive product decisions and improvements</li><li>Articulate with the ability to translate data into a narrative for a broad audience.</li><li>Ability to lead and adapt to organizational changes, particularly those associated with the implementation of AI technologies.</li><li>Experience with JIRA and Agile methodologies.</li><li>Ability to lead in an environment of uncertainty, ambiguity, and complexity with diverse stakeholders.</li><li>Interpret requirements and present data in a clear and compelling way, using graphical representations and data visualizations.</li><li>Familiar with conventional and advance analytic tool (I.e., Google Data Analytics, Salesforce and PowerBI).</li><li>Ability to analyse different user types/personas and define key value drivers aligned to user behaviours.</li></ul> What We Offer: <ul><li>Private medical and dental care, life insurance.</li><li>Sodexo lunch card.</li><li>Hybrid work opportunity and flexible working arrangements</li><li>Employee pension plan.</li><li>Multisport program.</li><li>Wide range of trainings, optional language classes, further education and professional qualification support possibility.</li><li>Free bike and car parking for all employees.</li></ul>

Purpose of the Job: <ul><li>Implement Retailer NPS strategy and processes for CSC, Field Sales Force, DTE and Brand Communication through OPEN page.</li><li>Enhance current scope of work implemented by global and Mexico, in order to ensure accurate and constant feedback collection.</li><li>Align operative processes as a result of feedback collection to ensure actions are taken for detractors.</li><li>Implement a processes and extended core team to effectively solve pain points faced on CSC, FSF, DTE and Brand Comms</li><li>Align communications with global teams to align the standard operative processes with the one we are implementing in our market.</li></ul> Responsibilities: <ul><li>rNPS project implementation and improvements</li><li>Negative sentiment management for operative solutions to our retailers</li><li>Alignment on the operative improvements and being the guardian of the retailer experience</li><li>Led the rNPS board(monthly) and Omnichannel focus group (weekly) and involve the main stakeholders on relevant decisions for our retailers</li><li>Led the communication with global teams to align standard operative processes on the market</li><li>Pain points management project and processes definitions.</li></ul> Requirements: Education:&nbsp; <ul><li>Bachelor´s degree – Marketing, Economics, Business Administration or other commercial areas</li></ul> Experience:&nbsp; <ul><li>NPS implementation</li><li>Operative improvements</li><li>Customer experience journey mapping</li><li>Project management</li></ul>

Responsibilities: <ul><li>Contribute to closing the talent gap by participating in the strategy definition and deployment of recruitment and onboarding processes together with related programs and activities for South Cluster Markets: full cycle recruitment, Employee Value Proposition &amp; Employer Branding communication, trainee program.</li></ul> Recruitment: <ul><li>Lead the recruitment process and foster continuous improvement.</li><li>Build solid relationships with internal stakeholders within the market.</li><li>Carry out focused Talent Mapping and Sourcing activities.&nbsp;</li><li>Lead annual forecast synthesis, and reporting.</li></ul> Onboarding: <ul><li>Map and continuously update onboarding process with candidate and internal stakeholder feedback.</li><li>Assure alignment between onboarding experience to Employee Value Proposition.</li></ul> Trainee program: <ul><li>Develop annual project plan to guarantee best possible onboarding experience for interns.</li><li>Secure relationships with universities and deploy trainee attraction campaign.</li></ul> Employer Brand:&nbsp; <ul><li>Lead the team in the definition of the strategy and action plan for the EVP: </li><li>understanding, designing, proposing, implementing, and measuring in alignment with global guidelines but adapted to local needs and markets business realities.</li></ul> Requirements: <ul><li>Minimum 2 years of Talent Acquisition experience in multinational FMCG or Shared Service Center.</li><li>Expertise in execution with strong consumer service orientation.&nbsp;</li><li>On the job acquired knowledge in sourcing recruiting, stakeholder management (internal and external).&nbsp;</li><li>Data oriented mindset, excellent verbal, and written communication skills (Spanish and English).&nbsp;</li><li>Change and project management skills are a definite plus.</li></ul>

Responsibilities:&nbsp;<ul><li>Apply engineering disciplines to cloud computing. Assess the organization’s technology infrastructure and explore options for moving legacy and new solutions to the cloud.</li><li>Leverage the methods and tools of engineering in conceiving, developing, operating, and maintaining the cloud computing systems and solutions.</li><li>Design the systems necessary to leverage from the advantages of cloud resources to resolve business problems within Marketing, Digital and Consumer Experience areas.</li><li>Clearly define deliverables, timelines and dependencies for team members, external consultants, and internal key stakeholders</li><li>Facilitate the design and deployment of new solutions applying previous knowledge and experience on cloud infrastructure design and operation</li><li>Coordinate external consultants, vendors, and internal project teams during project execution</li><li>Maintain active contact and communication with key business stakeholders and provide advice on business matters having IT and Cloud implications, to achieve competitive advantage and facilitate business development.</li><li>Promote and share the global IT portfolio and offer differentiated consumer experience solutions tackling specific market needs.</li><li>Contribute into IT Transformation through evaluation of the most cutting-edge tech solutions being focused on experimentation, delivering and piloting of MVPs as well as manage proper industrialization of newly built solutions (including industrialization, deployment, and post- implementation support).</li><li>Ensure adherence to all our client policies and guidelines on security and compliance by leading the assessment and implementation of IT Security requirements to minimize risks regarding confidentiality, integrity, and availability of information as (to be) processed, stored, retained in IT systems.</li><li>Ensure IT expenditures, including capital expenditures are properly documented, budgeted, and approved in line with local and our client requirements, and regularly carry out budget controls and cost projections during the year to ensure availability of funds &amp; avoid budget overspending.</li></ul> Requirements: <ul><li>5+ years of experience in software and/or technology service management, service integration and IT service delivery.</li><li>Experience with API integration, Cloud Computing and Mobile/Web apps with a focus on B2C domain.</li><li>Deep understanding of cloud services architecture and solutions within AWS.</li></ul> General Qualifications: <ul><li>Proper combination of seniority in terms of mindset combined with technical “know-how”, which should result in solid level of autonomy in decision making and execution and become fundamental for providing of quick response for increasing Business demand.</li><li>Solid leadership capabilities and as it is required to positively influence business decisions and coordinate internal and external service providers.</li><li>Cloud computing savviness.</li><li>Ability to manage in an environment of uncertainty, ambiguity, and complexity with diverse stakeholders in multiple geographical locations</li><li>Strong analytical thinking capabilities and ability to address business challenges and opportunities with customer focus.</li><li>Creative approach to problem solving</li><li>Good communication skills.</li><li>Good teamwork and collaboration</li><li>Curious and self-learner.</li></ul>

Responsibilities: <ul><li>Responsible for leading impactful projects for Oral Smokeless portfolio in the market.&nbsp;</li><li>Play a key role in deploying current and future portfolio and services as well as being in direct contact with multifunctional stakeholders to guarantee that all the portfolio initiatives comply with the scope agreed on the strategic plan for the categories.&nbsp;</li><li>She/He is also responsible for the management of related Consumer Offers, designing and aligning promotions for the category while working with cross functional teams inside and outside the market.</li></ul> Accountabilities:&nbsp; <ul><li>Manage the execution of internal portfolio management systems and innovation process to accomplish deadlines of consumables pipeline. This includes coordinating different stakeholders to achieve project completion and achieving business objectives and main KPIs.&nbsp;</li><li>This includes planning, portfolio strategy co-creation, MSF Creation, deployment and/or follow up consumables.</li><li>Product Documentation Management (labels, user documents, barcodes)</li><li>Coordinate with PPMD, Legal, Fulfillment, Supply Chain and Global OCM Teams the design and information required for all SFP documents.&nbsp;</li><li>Review and approve all documents related to eVapor &amp; Oral Categories. GHW and overall consumables packaging regulations, coordinating with PPDM and Legal, keeping packaging updated and compliant with regulation as well as marketing guidelines (consumables).&nbsp;</li><li>Ensuring commercialization and global frameworks are met for all SFP Portfolio.</li><li>Work closely with PPMD, Commercial Operations and Supply Chain following-up on stock, inventories, malfunctioning and replacements to achieve Inventory Health both in Owned and Indirect Channels (S&amp;OP) avoiding LOGD/LOMD and ensuring the SFP business continuity in the market.</li><li>Manage SFP Product Information (PIM) across channel through PLM, DCE2, SAP and MDG, ensuring both optimized information and availability, while leading and coordinating the set-up and implementation of revamps, changes, launches, pricing with HUB, Region and local POCs.</li><li>Alignment and priority setting along with HUB, MT, Channel Owners and Regional team to ensure tasks and tickets for DCE2 are being worked on based on business and financial impact to achieve timely omnichannel deployments and excellence in execution.</li><li>Planning and design of Consumer Offers Activities through the year along with involved teams and stakeholders.&nbsp;</li><li>Implementation of Consumer Offers, coordinating with cross functional teams to ensure an omnichannel deployment according to Marketing Calendar and the achievement of business objectives (Financial/Sell-Out) and ensuring regional alignment as well as S&amp;OP Guidelines and Internal Control policies are met.</li><li>Lead the set-up of Consumer Offers (Programs and Seasonality’s) in DCE2, coordinating with HUB Teams and Local POCs to ensure excellence in execution (testing and smoke test) as well as timely deployment in all channels.</li><li>Ensure categories strategy is delivered with cross functional teams based on the overall strategy of the company.</li></ul> Requirements: <ul><li>5+ years managing brands</li><li>Experience working at a big FMCG company</li><li>Project Management skills</li></ul>

The Role: <ul><li>The IT Commercial Solution Architect is responsible for ensuring solution delivery that complies with reusable capabilities guidelines, integration best practices, IT Policy Framework mandates and that can be deployed in Agile DevSecOps Methodologies.&nbsp;</li><li>The IT Commercial Solution Architect will serve as owner of the integration solution framework for the cluster and Subject matter expert in any interface endeavor, ensuring proper documentation is in place in order to be used in all aspect of solution lifecycle.&nbsp;</li><li>He or She will also ensure stakeholder management of certain IT commercial key users, bringing adequate customer service and serving as point of contact for them.</li></ul> Responsibilities: <ul><li>Define adequate solutions architecture for our customer’s needs, prioritizing reusability of capabilities, API First mindset, best integration practices, following IT Policies and Agile DevOps Methodologies.&nbsp;</li><li>Serve as Key point of contact for integration deployments requiring new interfaces or changes to old ones.</li><li>Oversee the adequate delivery of integration capabilities, ensuring design is followed during the delivery process or design is adapted when needed.</li><li>Maintain proper documentation of all interfaces for the cluster and ensure adequate support processes in case of incident resolution.</li><li>Propose solutions to commercial needs as part of the Management Process, ensure proper understanding of the current technical and commercial capabilities of our landscape.</li><li>Document and maintain the technical integration, application, and solution landscape, in a way that can be used to navigate the complexities of our ways of working, to be used in troubleshooting needs, and to be used to design better and more reliable solutions.</li><li>Ensure Stakeholder management of certain IT Commercial key users, bringing adequate customer service and be a reliable point of contact for them.</li></ul> Requirements: <ul><li>College/University Degree in Computer Sciences or similar</li><li>At least 3 years in similar positions, experience with MuleSoft / Amazon Web Services platforms is recommended.</li><li>Knowledge of SAP SD - IM, Salesforce, Power Street, Electronic Invoicing, POS Software, Distribution Systems, WMS, Routing software, Chat bots, AI Solutions would be considered.</li><li>ITIL Certification, AWS Practitioner Certifications, SaFe Scrum Master or Agile Methodologies certifications, Project Management Institute Certifications are recommended.</li></ul>

Role Description:&nbsp; <ul><li>Be a part of a revolutionary change</li><li>At our client, we’ve chosen to do something incredible.</li><li>We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.</li><li>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.&nbsp;</li><li>If you’re a forecaster and forward-thinker, you can make a huge impact, creating training strategies across all markets.</li><li>But, here, your innovation will do more than just improving sales. </li><li>You’re not persuading someone to savings account or try a new drinks brand.&nbsp;</li></ul> Responsibilities: <ul><li>Responsible for SFP CSC audiences (Inbound, Outbound, Hypercare, Virtual Coaches, Leads Management).</li><li>In charge of deploying the defined &amp; designed content through the selected methodologies considering the efficiency &amp; effectiveness measurements.</li><li>Strongly support the channel owners by closely follow up on the business and operational KPIs of each audience, to detect and raise any training need and ensure as well its deployment &amp; impact.</li><li>Know &amp; track your audiences. Understand the profile &amp; learning journey of your audiences. They all will have different pain &amp; gain points.</li><li>Identify them &amp; escalate them to the COD Team.</li><li>Co-define KPIs. Work together with Knowledge Managers the traceable KPIs (effectiveness) that will be monitored during &amp; after the deployment.</li><li>Work together with channel owner to define business KPIs impacted through the trainings deployment.&nbsp;</li><li>Know your subjects. Become an expert on the themes that your audiences should know.</li><li>You should be able to act as a consultant or identify the source of the unknown information in a very short period of time.</li><li>Coordinate the deployment. Depending on the content, the audience &amp; the methodology ensure a flawless deployment. Align with the audience owner.</li><li>Consider the 3rd party regulations.</li><li>Validate the deployment. Work with the audiences owners &amp; 3rd party to develop a way to validate / evaluate that the knowledge is being well learned &amp; applied.</li><li>Participation Tracking. Should be able to track the training compliance of each member of the audiences &amp; push to have it as expected.</li><li>Guarantee there is a chance to fulfill them due to permitted absences. Periodically report to audiences supervisors.</li><li>Continuous Feedback. Provide continuous feedback to each audience as needed, as well as to their supervisor. Go back to COD staff members with on-time comments about the knowledge handled, as well as the deployment methodologies.</li><li>Be able to give comments on efficiency &amp; effectiveness KPIs of each training event.</li><li>Collaborate in digitalizing audiences.&nbsp;</li><li>With Community Manager role in FUSE/WCOA support the team on the audiences management ensuring each audience is well classified and has the correct LP according to the channel needs.&nbsp;</li></ul> Requirements: <ul><li>Commercial background &amp; knows how an FMCG works in the market</li><li>Training abilities</li><li>Knows how to build plans based on identified opportunities</li><li>Can get results through others</li><li>Training to audiences through others</li><li>Measure deployed knowledge and impact on business KPIs</li><li>Knowing about everything (deep understanding on audiences BAU)</li><li>Tracking of 3rd party audiences</li></ul> What We Offer: <ul><li>Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress.</li><li>Join our client and you too can:</li><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Purpose of Job Role: <ul><li>work with a Analytics team (in the Front - business line) and will have the primary responsibility for generating data products (reports, applications) to meet business needs</li><li>collaborate as part of a cross functional team with business departments (Commercial, Marketing, Strategy, etc.) and IT (data engineering)</li><li>support stakeholders in choosing the best approach to achieve business goals with data insights, reporting and data models; always having in mind how these teams will use, consume or interact with the data products</li><li>partner with IT to secure data models are built leveraging best practices and ensuring KPI automation</li><li>lead Data scientists team and support the designing of different solutions: best-in-class visualization, hypothesis testing (A/B testing), advanced models and algorithms deployments</li><li>The successful candidate should be able to think/act strategically, develop structured and well designed data processes to fully connect the flow from back to front, being able to understand business needs and prioritize/align requirements to the business and Analytics strategy; he will also play a role model within Analytics team.</li></ul> Responsibilities: <ul><li>Develop strategical reports and dashboards with a Proof of Value and scalability approach</li><li>Develop and implement data products for main stakeholders (Commercial, Marketing, Finance departments)</li><li>Work as a translator between business and IT departments for KPIs definition and automation. Coordinate user-focused documentation for the data solutions</li><li>Collaborate with architects from the IT department to support data governance and quality efforts</li><li>Support requests prioritization to align workload to business strategy</li><li>Coordinate and develop teams of Data Scientists</li><li>Communicate insights, data products and reports status and results clearly to the partners</li><li>Negotiate requests, workloads and team assignment with different partners</li></ul> Requirements: <ul><li>Bachelor’s degree in Mathematics, Actuary, Economy, Engineering, Computer science</li><li>Masters degree in Data Science, Computer Science, Statistics or related area is a plus</li><li>5+ years’ proven experience working on Data Visualization, Data Science, Machine Learning</li><li>Advanced experience with programming languages for data modeling (SQL, R, Python)</li><li>Advanced experience working with Business Intelligence platforms and tools (Microsoft Power BI)</li><li>Experience with Matillion is a plus</li><li>Project Management &amp; communication skills</li><li>Problem solving/critical thinking mindset</li><li>Highly organized</li><li>Data storytelling and communication skills</li><li>Proficiency in English</li></ul>

Responsibilities: <ul><li>You will enhance and build features and products that will directly impact the user experience of company users, the overall perception of the company brand, and the company’s bottom line</li><li>You will have a chance to work on high-visibility payments products here at company supported by various teams, allowing you to solve a dynamic and evolving set of problems each day</li><li>Work with other engineers, architects, product management, QA and operations teams to develop innovative solutions</li><li>Develop and communicate technical processes, standards, and best practices to the team&nbsp;</li><li>Contribute to native Android app development by converting ideas, designs, and requirements into concrete, stable production builds</li><li>Designs and oversees solutions for specific use cases that provide frameworks, interfaces, and services that can be extended and reused for future requirements&nbsp;</li><li>Influences and mentor’s peers-not just in the immediate team, but across company&nbsp;</li><li>Works with product, project, and engineering teams to deliver products on schedule that solve our customers’ problems&nbsp;&nbsp;</li><li>Collaborate with Engineering and QA to resolve bugs&nbsp;&nbsp;</li></ul> Requirements: <ul><li>3 + Years of software development experience</li><li>1+ years of Android mobile development experience</li><li>Strong Kotlin Skills</li><li>Knowledge of multi-threaded, asynchronous code&nbsp;</li><li>Experience with animation, and implementing user interface designs&nbsp;</li><li>Knowledge of design patterns such as MVC and MVVM&nbsp;</li><li>Skilled at writing Unit and Automation tests&nbsp;</li></ul>

Responsibilities:&nbsp;Leadership and Team Management: <ul><li class="ql-align-justify">Build, lead and mentor a team of DevOps and cloud engineers, fostering a collaborative and innovative work environment spanning India &amp; Mexico for a global enterprise.</li><li class="ql-align-justify">Set clear goals and expectations, conduct regular performance evaluations, and provide ongoing feedback to drive individual and team growth.</li></ul> Cloud Infrastructure Strategy: <ul><li class="ql-align-justify">Develop and execute a comprehensive cloud strategy aligned with business goals, ensuring optimal resource utilization, scalability, and security.</li><li class="ql-align-justify">Stay abreast of industry best practices and emerging technologies to continually enhance the companys cloud infrastructure.</li></ul> DevOps Automation: <ul><li class="ql-align-justify">Build, deploy &amp; support our K8s based platforms and containerized workloads and ETL pipelines in Azure &amp; AWS clouds.</li><li class="ql-align-justify">Oversee the implementation and improvement of CI/CD pipelines, automated testing, and deployment processes to accelerate application delivery.</li><li class="ql-align-justify">Drive automation initiatives to increase efficiency in managing infrastructure and application lifecycle.</li></ul> Infrastructure Monitoring and Optimization: <ul><li class="ql-align-justify">Implement robust monitoring and alerting solutions to proactively identify and address potential issues.</li><li class="ql-align-justify">Optimize cloud resources to ensure cost-effectiveness while maintaining high performance and reliability.</li></ul> Security and Compliance: <ul><li class="ql-align-justify">Collaborate with the security team to establish and enforce security best practices for infrastructure and applications.</li><li class="ql-align-justify">Ensure compliance with industry standards and regulations related to cloud infrastructure.</li></ul> Collaboration and Communication: <ul><li class="ql-align-justify">Work closely with development, operations, and other cross-functional teams to understand requirements and provide scalable solutions.</li><li class="ql-align-justify">Communicate effectively with stakeholders, presenting technical information in a clear and understandable manner.</li></ul> Requirements: <ul><li class="ql-align-justify">Proven experience in leading and managing a team of DevOps and cloud engineers.</li><li class="ql-align-justify">Extensive hands on experience with operating Kubernetes based platforms in AWS, Azure or GCP in the past as an individual contributor or a k8s architect.</li><li class="ql-align-justify">Extensive hands-on experience with cloud platforms such as AWS or Azure.</li><li class="ql-align-justify">Strong understanding of DevOps principles, Git, CI/CD pipelines, and infrastructure as code (IaC).</li><li class="ql-align-justify">In-depth knowledge of containerization with Docker.</li><li class="ql-align-justify">Experience with automation tools (e.g., Ansible, Terraform) and scripting languages (e.g., Python, Bash).</li><li class="ql-align-justify">Solid understanding of security best practices and compliance in Azure or AWS cloud environments.</li></ul>

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14 mexico Jobs found

Senior Product Lead - AI & Reporting

rNPS Manager

Talent Acquisition Specialist

IT Cloud Engineer

Manager eVapor & Oral Smokeless

IT Commercial Solution Architect

Sales Trainer – COD Coordinator

Data Science Manager

Android Developer

Infrastructure & DevOps Tech Lead

WhiteCrow
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Skills

Industry

Location

Jobtitle

14 mexico Jobs found

Senior Product Lead - AI & Reporting

rNPS Manager

Talent Acquisition Specialist

IT Cloud Engineer

Manager eVapor & Oral Smokeless

IT Commercial Solution Architect

Sales Trainer – COD Coordinator

Data Science Manager

Android Developer

Infrastructure & DevOps Tech Lead

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

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MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.