MGR II Qlty & Reliability Engineering

AVP Investment Finance

Principal/Staff Engineer – Firmware Development

AVP/VP, Software Engineer, Technology Group

Lead, Data & AI Governance

Manager I - R&D Product Development Engineering

Supply Chain Analyst

AI Analytics and Visualization Engineer

Application Performance Monitoring Lead Specialist  VP2

VDI & Endpoint Lead Engineer (AVP)

Responsibilities: <ul><li>Primary responsibility for developing and driving standardized Design for Reliability Engineering (DfRE) and Robustness Validation (RV) Methodologies for all Power Products.</li><li>Drive a DFSS culture, one of innovation, constant learning, and continuous improvement that aspires to deliver "First Time Right"; provide product development and DFSS training, coaching, and mentoring to product design teams to create a world class product development organization.</li><li>Drive excellence in Design for Reliability ensuring comprehensive utilization of modeling and simulation, structured DOE approaches, robust product validation including HALT/HAST and Test to Failure (TTF) methodologies.&nbsp;Oversee integrating reliability considerations during technology &amp; product evaluation, NPI product development from receipt of Customer Spec (Mission Profile) through Product Release into mass production; will have T&amp;V Plan + Reliability Test Plan Finalization Authority for Power Products.</li><li>Partner with PDE’s to quickly produce and evaluate first samples to expedite speed to market and drive fast and iterative product design improvements; drive Early Concept Testing identifying potential weaknesses and failure mechanisms in the product design and validating all improvements through testing and capability analysis.</li><li>Work very closely with MPDE about Process Developments and Equipment Developments, developing comprehensive test plans to ensure capability to six sigma standards and driving world-class Simultaneous Engineering (Concurrent Engineering).</li><li>Support Mfg Quality with failure analysis (F/A) and Root Cause and Corrective Action (RCCA) of line scrap and customer returns as well as competitive benchmarking activities.</li><li>Lead the identification of special testing needs and requirements and partner with Global R&amp;T COE to develop Custom Test Equipment, Tests &amp; Test Specifications.&nbsp;Oversee all application testing for Power Products.</li><li>Drive high performance organization by providing your team routine coaching and feedback, holding your team accountable to meet performance objectives, and providing meaningful development to increase individual/team capability.&nbsp;</li><li>Manage employee well-being by prioritizing work, effectively managing resource loading, and providing flexibility to enable employees to successfully balance their work and personal lives.</li><li>Drive organization effectiveness by structuring your organization in a way that best enables the BU strategy, maximizes resource efficiency and productivity, and provides role clarity and clear lines of accountability.</li><li>Manage the talent in your organization to support the business now and to proactively prepare for the future by identifying organization skillset/role gaps, implementing plans to fill any skillset/role gaps, and assessing current talent fit to ensure the right talent is matched to the right roles to best meet the needs of the business.</li></ul> Requirements: <ul><li>Bachelor/ Master’s degree in technical discipline (Electrical Engineering, Electronics, Mechatronics)</li><li>10+ years of Experience in all aspects of reliability engineering for electronic or mechatronics products from reliability estimation to reliability calculation and risk identification.</li><li>Must also have many years of experience working with test equipment, test systems, test labs, development and deployment of HALT/HAST testing, Test &amp; Validation Plans, development of custom test systems and performing “application tests.”&nbsp;Must have a good balance between theory and practice.</li><li>Experience interacting with global cross-functional engineering teams in multi-site global organization.</li><li>Excellent English, both verbal and written, and the ability to interact professionally with customers, leadership, stakeholders, cross functional teams and subject matter experts.</li><li>Exceptional analytical, critical thinking, and problem-solving skills and ability to make decisions when presented with a series of challenges, conflicts and constraints.&nbsp;Ability to drive to big picture goals and milestones while valuing and maintaining strong attention to the details.</li><li>Knowledge on FIT estimation methodology, statistical analysis for reliability calculation such as Weibull-analysis or 2-statistics, application of Bayes theorem, random failure principle, FMEDA, FTA</li><li>Reliability Engineering training from company, ASQ, TUV, Reliasoft or equivalent</li><li>Experience with custom product development, working closely with customers to define mission profile of the end application and optimizing reliability strategy based on customer needs.</li><li>Experience in running statistical analysis for reliability calculation for mechatronic products.</li><li>A high curiosity in understanding how systems/products work along with a reverse engineering mindset.</li><li>Willingness to travel as required, ~20%&nbsp;</li></ul>

Responsibilities: <ul><li>Collaborate with deal teams and relevant stakeholders to assess valuation and operational considerations; coordinate financial due diligence throughout the acquisition and divestment process.</li><li>Provide financial and operational input on holding structures and funding mechanisms; assess accounting and valuation impacts and execute implementation.</li><li>Manage various work streams with internal stakeholders and external advisors during investment / divestment process.</li><li>Prepares and reviews market valuation for private investments within corporate policies.</li><li>Partner with operation team to fulfill all operating requirements, i.e. liaising with banks on funding guidelines.</li><li>Reviews financial controls for asset operations while liaising with external auditors.</li><li>Oversee the organization and maintenance of the investment holding platform, including corporate secretarial and financial reporting.</li></ul> Requirements: <ul><li>Bachelor’s degree in finance, Accountancy or equivalent, ideally with CPA qualification.</li><li>6–8 years of relevant working experience, ideally gained at a Big 4 firm supporting direct private markets transactions or at an asset manager.</li><li>Prior exposure to real estate transactions would be an advantage.</li><li>A driven self-starter with strong initiative; hands-on and adept at managing multiple tasks. Confident in engaging with various stakeholders and capable of working independently to achieve results.</li><li>Proficient in Microsoft Office applications and have practical working experience with accounting software systems.</li></ul>

Responsibilities: SUPPORT CUSTOMERS AND DEBUG FIRMWARE <ul><li>Customer engineering support: Act as the primary technical escalation point for Security Firmware on SSD products — triage, prioritize, and drive customer reported security issues to closure within committed response times</li><li>Security feature enablement: Guide customers through the configuration, integration, and validation of SSD security features; including, but not limited to: TCG Opal/Pyrite/Ruby and Enterprise SSC, ATA and NVMe security commands, self-encrypting drive operation, secure boot and signed firmware update, sanitize and cryptographic erase, key management, and device attestation</li><li>Debug and root cause analysis: Reproduce customer, qualification, and field failures in the lab; analyze firmware logs, traces, and bus captures; debug Security Firmware source; and deliver documented root cause and corrective action</li><li>Firmware fixes and validation: Develop, unit test, and functionally validate targeted Security Firmware changes and customer specific configurations and builds, ensuring each change meets the security, functional, performance, and quality/reliability requirements of the technical spec matrix before release</li><li>Vulnerability and incident response: Assess the impact of reported vulnerabilities and security findings on products already in the field, and support mitigation planning, remediation delivery, and customer disclosure</li><li>Customer qualification and compliance support: Support customer security audits, security questionnaires, and certification activities (e.g. TCG specification compliance, FIPS 140-3, Common Criteria), and produce the application notes, integration guides, and technical documentation customers depend on</li></ul> STAKEHOLDER MANAGEMENT <ul><li>Represent our client in direct technical engagement with customer engineering teams, translating Security Firmware behavior, constraints, and risk into terms that are clear to both engineering and non-engineering audiences</li><li>Dedicatedly provide to management, multi-functional team members, and the firmware team consistent, detailed, and properly summarized information regarding customer issues, escalation status, and the progress of firmware fixes</li><li>Maintain accurate issue records, root cause reports, and knowledge base content so that recurring customer questions are answered faster over time</li></ul> PEOPLE DEVELOPMENT <ul><li>Multi-functional Teamwork: Develop and maintain collaborative, open and, constructive relationships with peers, management, and partner teams across firmware development, product engineering, quality, and field applications</li><li>Team Development: Provide technical capability that continuously improves team involvement, morale, and productivity</li><li>Personal Development: Work to continuously improve your technical capability and communication skills</li></ul> AI UTILIZATION <ul><li>Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and requirements.</li><li>Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work.</li></ul> Requirements: <ul><li>Bachelors/masters degree in computer or electrical engineering with 5+ years of relevant experience.</li><li>Experience in a customer facing engineering role such as customer engineering support, field applications, sustaining engineering, or escalation management is strongly preferred</li><li>Embedded Security domain knowledge and experience, including cryptography fundamentals (AES, RSA/ECC, SHA), key management, secure boot, and secure firmware update</li><li>Familiarity with storage security standards and features such as TCG Opal and Enterprise SSC, ATA Security, NVMe security and sanitize commands, and self-encrypting drives is an advantage</li><li>Expertise in the use of programming languages (eg. C, C++, RUST), programming tools &amp; environments</li><li>Experience programming in Python for test automation, log parsing, and debug tooling is an advantage</li><li>Understanding of storage interfaces including ideally PCIe/NVMe, SATA, or SAS</li><li>Experience with NAND flash and other non-volatile storage is an advantage</li><li>Experience in storage industry, storage systems, or a related technology is an advantage</li><li>Proficiency in debugging and resolving code problems for firmware applications, including the use of debuggers, firmware trace and log analysis, and protocol analyzers</li><li>Experience with defect tracking, change control, and firmware release processes in a production or sustaining environment</li><li>Excellent written and verbal communication skills, with the ability to manage multiple concurrent escalations under time pressure and stay effective in customer visible situations</li><li>Ability to apply baseline digital fluency and role-appropriate AI literacy to use AI-enabled tools responsibly and effectively for research, analysis, content creation, problem-solving, operational tasks, and achieving business outcomes.</li></ul>

Responsibilities: <ul><li>Collaborate and Innovate: Partner with portfolio managers, business managers, and product owners to tackle complex challenges and transform them into purposeful software solutions that drive our success</li><li>Design and Develop: Craft advanced algorithms and applications that significantly improve operational efficiency, enhance decision-making, and propel strategic initiatives forward</li><li>Leverage Emerging Technologies: Harness the power of machine learning and artificial intelligence to create innovative solutions that give us a competitive edge in the industry</li><li>Champion Excellence: Lead peer code reviews and share your technical expertise to cultivate a culture of continuous improvement and excellence</li><li>Ensure Quality: Execute rigorous System Integration Tests and work closely with business users on User Acceptance Tests to guarantee top-tier deliverables</li><li>Document and Guide: Develop comprehensive documentation and user guides to ensure seamless adoption and utilisation of new systems</li><li>Stay Ahead: Continuously explore and integrate emerging technologies to keep our solutions at the forefront of innovation&nbsp;</li></ul> Requirements: <ul><li>At least 5 years of relevant experience in software development, and hands-on experience in solution designing, software testing, and production support</li><li>Proficiency in Agile software development methodologies and practices such as Scrum, Kanban, or Test-Driven Development</li><li>Hands-on technical skills and good competency in Java and related frameworks such as Spring or Hibernate</li><li>Strong experience with Java / C# Dot Net / Typescript / Python</li><li>Preferred experience in relevant domains, including but not limited to the financial sector, such as SaaS integrations, enabling a deep understanding of industry-specific challenges and solutions</li><li>Familiarity with cloud platforms like AWS or Azure and containerisation technologies like Docker and Kubernetes</li><li>Strong team player who is keen to learn, independent, and possesses strong analytical, problem-solving, communication, and interpersonal skills</li><li>Passionate about understanding business requirements and using technology to transform or improve current state</li><li>Familiar with and interested in learning about current and emerging technology landscapes</li><li>Bachelor’s or equivalent degree in Science, Technology, Engineering, and Mathematics (STEM) related discipline is advantageous</li><li>Ability to adapt to a dynamic environment and demonstrate strong prioritisation skills</li><li>Experience leading engineering teams and/or mentoring junior software engineers is advantageous, especially for VP candidates&nbsp;</li></ul>

Responsibilities: Strategy, Framework &amp; Policy Architecture <ul><li>Define Group-wide Data &amp; AI Governance strategy, framework, operating model and roadmap, aligned to business strategy and AI ambitions</li><li>Author and maintain the Groups policy architecture - policies, standards, guidelines and procedures</li><li>Provide oversight, challenge and monitoring of adherence to policies and standards</li><li>Lead the continuous-improvement agenda for governance maturity through targets and metrics</li></ul> Governance Operating Model &amp; Stewardship <ul><li>Establish the governance model: define decision rights (RACI), and Data Owners and Stewardship roles across the business units</li><li>Translate governance topics into business-relevant insights for the relevant audiences.</li></ul> Data Governance, Catalogue &amp; Metadata Standards <ul><li>Set Group standards for data ownership, critical data elements, business glossary, metadata, data classification and dataset certification</li><li>Mandate data contracts on critical datasets and lineage coverage, embedding governance checks into the delivery lifecycle</li><li>Own the access governance standard and govern access to data, balancing innovation with appropriate controls</li></ul> Data Quality Management <ul><li>Own the Group data quality policy and standard - quality dimensions, rule libraries, thresholds and SLAs</li><li>Oversee the data quality operating loop, per-domain scorecards, remediation to SLA and owner-accountability reporting</li><li>Set the dataset certification regime before business use</li></ul> Data Protection, Sharing &amp; Retention <ul><li>Partner with Cybersecurity and Data Protection Office to develop and maintain the data protection framework and policies</li><li>Oversee data-sharing, retention and disposal practices across various stakeholders</li><li>Collaborate with Legal, Privacy and Compliance to ensure data compliance across jurisdictions</li><li>Manage and escalate data protection risks, tracking mitigations to closure</li></ul> Master Data Management <ul><li>Serve as design authority for master data capability, to centralize and manage master and reference data efficiently</li><li>Broker and secure ratification of master data design decisions across systems and stakeholders</li><li>Drive change management, adoption, integration and scaling of the MDM platform across the organization</li></ul> Regulatory Compliance, Risk &amp; Assurance <ul><li>Conduct regulatory horizon scanning across the jurisdictions where company operate, re-baselining policies, controls and plans as laws and standards evolve</li><li>Lead Group-wide Key Risk and Control Self-Assessment initiatives for Data and AI, and coordinate data and AI audits, compliance reviews and inspections</li></ul> Leadership, Reporting &amp; Culture <ul><li>Own the governance KPI metrics, dashboards, and reporting for executive stakeholders</li><li>Serve as the senior liaison between business units and technology on governance requirements</li><li>Be an agent of change inculcating data and AI governance culture and discipline across the organisation</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Management, Data/Analytics, Engineering, Law, or a related discipline; a relevant postgraduate qualification is an advantage.</li><li>Ongoing commitment to training and professional development.</li><li>At least 8 years of working experience in data management, including 5 or more years leading Data Governance, Data Quality or Master Data Management programmes in multi-entity or regulated organisations.</li><li>Extensive knowledge of data and AI regulatory, standards, and compliance requirements.</li><li>Experience in AI or model governance, model risk management or responsible-AI programmes, including generative AI; exposure to agentic AI governance is an advantage.</li><li>Proven track record standing up or transforming a governance function and operating model.</li><li>Good understanding of risk management and compliance frameworks and related disciplines such as risk and control self-assessment.</li><li>Experience in designing and delivering a Master Data Management capability.</li><li>Strong hands-on technical fluency: proficient in SQL with working Python; credible with modern data catalogues (e.g. DataHub, Microsoft Purview), data quality frameworks, data contracts and lineage, policy-as-code access models and Git / pull-request-based delivery.</li><li>Relevant certifications such as Certified Data Management Professional (CDMP), Certified Information Management Professional (CIMP) or Certified Information Systems Auditor (CISA) are strongly preferred.</li><li>Excellent written and oral communication; skilled at authoring policies, standards, guidelines and executive materials that business and engineering teams can act on.</li></ul>

Role Description: <ul><li>Automotive Industry offers products for vehicle electrification systems like chassis systems, convenience applications, driver information, infotainment solutions, miniaturization solutions, motor and powertrain applications etc.&nbsp;</li><li>The client Automotive BU is focused on developing new and improved vehicle architecture approaches to efficiently address these challenges in Connectivity from power to propulsion and safety.&nbsp;</li><li>The Manager R&amp;D Product development contributes to the development of organizational strategy and supports in implementation of operational plans.</li><li>Being part of Product development team responsible to develop for new products and sustenance of existing product lines of Automotive business unit of client.</li><li>This position drives development of PCB connectors for automotive applications including Board to Board, Wire to Board and Flex to Board connectors.</li></ul> Responsibilities: <ul><li>Managing experienced professional and/or supervisors who exercise independence in their assignments and providing them with the required guidance and also be a strong technical contributor.</li><li>Providing strategic leadership to foster growth of the business.</li><li>Interacting and cooperating with multiple organizational levels to meet schedule and technical expectations.</li><li>Administrating schedules and ensuring performance requirements.</li><li>Providing knowledge of engineering tools such as Creo, etc. and product domain expertise in multiple projects.</li><li>Assist Inside Device Connectivity (InDeCo) engineering teams with New Product Developments across a range of projects and executing on cost optimization/reduction (VA/VE) opportunities for the business.</li><li>Preparing design verification test plans, Design &amp; Process FMEAs.</li><li>Successfully facilitate transfer and support of new product introduction (NPI) into high volume manufacturing.</li><li>Contributing to technical function initiatives across various initiatives.</li><li>Reverse Engineering and benchmarking of competitor products.</li><li>Support product environmental compliance and approvals for all new products and platforms as required by our customers.</li><li>Be a strong technical partner and provide support to Product management teams.</li><li>Attend/support customer meetings, technology days and site visits as required.</li></ul> Requirements: <ul><li>Master’s degree in mechanical engineering or equivalent is preferred with minimum 8 years of experience in related fields.</li><li>Mechanical or equivalent engineering Degree with minimum 10 years of related product development experience.&nbsp;</li><li>Experience with product design of PCB Connector such as Board to Board, Flex to Board, Wire to Board is essential.</li><li>Knowledge in product design of plastic, terminals (sheet metal), fine pitch connectors, rubber components.</li><li>Working knowledge of driving diversity and inclusion, customer/market focus, result orientation, managing multiple priorities, envisioning the future, coaching and developing people and collaborating across boundaries</li><li>Extensive experience executing plans in a disciplined way and in holding people accountable.</li><li>Organized, methodical and self-motivated individual.</li><li>A person with the ability to achieve goals and the highest standards of performance in a dynamic fast paced environment.</li><li>Attention to detail and on time delivery.</li><li>Excellent judgment, timely and high-quality decision-making skills.</li><li>Proven ability to execute engineering deliverables.</li><li>Strong customer service mindset and mentality of delivering quality products and services on time and within company cost and profitability objectives.</li><li>Fluent communication skills facilitate collaboration with own team, customers, internal business leaders and technology leaders to create value.</li><li>Individual must be self-motivated, have strong planning skills and be able to deal with and balance multiple competing priorities.</li></ul> Functional: Mandatory: <ul><li>Working knowledge of product development (Processes, Approaches, Tools and Techniques) &amp; Validation</li><li>Working knowledge of manufacturing processes like injection Mold, plating, assembly &amp; High-speed stamping</li><li>Working knowledge to apply Six Sigma / DFSS methodology to design, development, and delivery of technology products and process.</li><li>Working knowledge in use of CAD systems (CREO Part modeling &amp; Sheet Metal)</li><li>Interpretation of simulation results &amp; translating into product design</li><li>Working knowledge in Design for Manufacturability (DFM) &amp; FMEA&nbsp;</li><li>Proficient in Tolerance stack-up and GD&amp;T</li><li>Ability to generate design concepts and solve design problems&nbsp;</li><li>Working knowledge in prototyping methods</li><li>Working knowledge in Manufacturing process (Molding / Stamping / Plating)</li><li>Understanding of linear and non-linear analysis</li><li>Working knowledge of product life cycle.</li><li>Basic Knowledge in quality tools (8D, Why Why analysis, Fish bone….)</li><li>Awareness of recognition &amp; protection of IP (intellectual property) features</li><li>Basic knowledge of PPAP documentation.</li></ul> Preferred: <ul><li>Knowledge of customer application&nbsp;</li><li>Experience in development of automotive signal and power connectors.</li></ul> Department specific: <ul><li>Exposure to PCB Connector design</li><li>Ability to understand specifications for validation as per US CAR / LV 214 / Similar Specification</li><li>Knowledge about crimping technologies, Ultrasonic welding technologies, Laser welding technologies</li></ul>

Roe Description: <ul><li>Transportation Solutions BU makes products for Connecting and Sensing Data, Power and Signal for vehicles ranging from Two wheelers to Heavy Commercial trucks.</li><li>There is a clear business strategy till 2025 to support the business growth. The growth is driven mainly driven from localization of Core India Specific products and also New technology products.</li><li>To establish “Single source of Truth” by integrating and maintaining all Key performance metrics of SCM/CS LIVE through Tableau/Power BI</li><li>To define the Capacity/Demand ratio for each part at each source location and make a trigger mechanism for new capacity&nbsp;</li><li>To optimize the supply network by exploring opportunities to increase sea vs Air movement from Source country to India Warehouse and exploring clubbing opportunities at Source.&nbsp;</li><li>Need to closely work with SCM team and Global Logistics team for integrated results.</li><li>To continuously monitor the ageing stock (SCM) and ageing orders (CS)</li></ul> Responsibilities: Capacity/Demand ratio: <ul><li>Establish the C/D ratio of each part in each source plant and work with Planner for getting enhanced capacity as per demand.</li><li>Also work with Demand team and Sales &amp; Marketing to get validated 24 months forecast</li></ul> Supply Network Optimization: <ul><li>To optimize the supply network by exploring opportunities to increase sea vs Air movement from Source country to India Warehouse and also exploring clubbing opportunities at Source.&nbsp;</li><li>Need to closely work with SCM team and Global Logistics team for integrated results.</li></ul> Monitor ageing stock and orders: <ul><li>To continuously monitor the ageing stock (SCM) and ageing orders (CS) and work with CS/SCM/sales &amp; marketing to liquidate those stocks/orders.</li></ul> Analytics: <ul><li>Work with application and product marketing and managing alternate part master.</li></ul> Requirements:&nbsp; <ul><li>MBA in Supply Chain&nbsp;</li><li>Expertise in Excel</li><li>Understanding of Tableau/Power BI</li><li>Understanding in SAP IBP</li><li>2 to 5 years of experience Handling large scale transformational SCM projects like SAP IBP/APO.</li><li>Extensive exposure to Excel/Macros.</li><li>Experience in Plant production planning.</li><li>SAP IBP - Conduct the IBP execution starting from demand review, supply review and integrated reconciliation</li><li>Strategic agility - Long Term capacity planning.</li><li>Supply network planning - Supply Network optimization by choosing the right network (Factory - SKU’s – Depot) based on the minimum total delivered cost (Freight Cost, Conversion Cost, Raw material cost and Tax benefit).</li><li>Frequency from factory to warehouse).</li><li>Ability to understand customer requirements.</li><li>Stakeholder alignment - Developing relationships and partnerships with key customers, industry leaders and core suppliers.</li></ul>

Role Description: <ul><li>The AI Analytics &amp; Value Realization Engineer is responsible for ensuring AI initiatives deliver measurable business value across ICT Engineering.</li><li>The role establishes value measurement frameworks, validates benefits, develops performance dashboards, and enables data-driven decision making across the AI portfolio. This position serves as the primary subject-matter expert for AI adoption measurement, business impact reporting, value realization tracking, and portfolio analytics</li></ul> Responsibilities: Value Definition &amp; Business Case Support <ul><li>Partner with AI Transformation Engineers during opportunity assessments.</li><li>Establish baseline metrics, value hypotheses, and expected business outcomes.</li><li>Define standardized measurement methodologies and evidence requirements for AI initiatives, distinguishing between forecast, validated, realized, and sustained business value.</li><li>Develop approaches for measuring engineering productivity and operational benefits, including time savings, cycle-time reduction, quality improvement, throughput, and adoption where direct financial measurement is not feasible.</li><li>Challenge assumptions and ensure value estimates are fact-based and measurable.</li></ul> Portfolio Measurement &amp; Reporting <ul><li>Develop and maintain AI portfolio dashboards and KPI reporting.</li><li>Track solution adoption, utilization, and business impact.</li><li>Collect and analyze deployment performance data.</li><li>Ensure consistent reporting across all AI initiatives.</li><li>Generate monthly reporting for ICT Engineering leadership, ICT AI leadership, and segment AI leadership.</li></ul> Value Realization &amp; Validation <ul><li>Validate achievement of project objectives and business benefits.</li><li>Monitor sustainability of realized benefits after deployment.</li><li>Identify underperforming initiatives and recommend corrective actions.</li><li>Support prioritization decisions using objective performance and value data.</li><li>Develop standardized value realization methodologies and reporting processes.</li><li>Design measurement approaches that compare pre- and post-deployment performance and provide credible evidence that observed improvements are attributable to deployed solutions.</li></ul> Advanced Analytics <ul><li>Perform portfolio analytics and trend analysis.</li><li>Support executive decision-making with actionable insights.</li><li>Maintain data quality and governance standards for AI program reporting.</li><li>Build Power BI dashboards and reporting solutions.</li></ul> Requirements: Experience &amp; Qualifications <ul><li>Bachelors degree in Engineering, Data Analytics, Business Analytics, Statistics, or related field.</li><li>Experience with analytics and visualization tools such as Power BI, including dashboard development, KPI reporting, and data analysis.</li><li>Strong analytical and quantitative problem-solving skills.</li><li>Experience developing and maintaining business metrics and measurement frameworks.</li><li>Experience establishing performance baselines and designing measurement approaches to evaluate the impact of implemented solutions.</li><li>Ability to translate complex data into actionable business insights.</li><li>Knowledge of engineering, technology, or transformation programs preferred.</li><li>Strong communication and executive presentation skills.</li></ul>

Responsibilities: <ul><li>Administer and support enterprise monitoring platforms and tools.</li><li>Define and implement monitoring standards, metrics, thresholds, and alerts.</li><li>Develop and maintain monitoring dashboards and reporting solutions.</li><li>Monitor application performance, system health, and service availability across enterprise environments.</li><li>Analyze monitoring data, identify trends, and proactively address potential issues.</li><li>Troubleshoot monitoring platform issues and work closely with support teams to resolve incidents.</li><li>Collaborate with application, infrastructure, and operations teams to improve monitoring coverage and effectiveness.</li><li>Drive continuous improvement initiatives in monitoring and observability practices.</li></ul> Requirements: <ul><li>Minimum 12 years of overall IT experience.</li><li>6-9 years of hands-on experience in Application Performance Monitoring (APM) or Observability.</li><li>Strong administration experience with monitoring tools such as:&nbsp;</li><li>Geneos</li><li>Grafana</li><li>Prometheus</li><li>Dynatrace and/or Datadog</li><li>AWS monitoring services</li><li>Experience creating and maintaining dashboards using Grafana, Power BI, SharePoint, or similar platforms.</li><li>Strong understanding of application performance, availability, capacity, and infrastructure monitoring.</li><li>Experience configuring monitoring rules, thresholds, alerts, and notification workflows.</li><li>Knowledge of incident management and ticketing tools such as Remedy and JIRA.</li><li>Strong troubleshooting, analytical, and stakeholder management skills.</li></ul>

Responsibilities: <ul><li>Administer and support enterprise VDI platforms including Omnissa Horizon, VMware ESXi, Citrix, and Nutanix environments.</li><li>Perform daily monitoring, maintenance, and operational support for VDI infrastructure and virtual desktop services.</li><li>Support endpoint management platforms including Microsoft Intune and Microsoft Endpoint Configuration Manager (MECM/SCCM).</li><li>Assist with device provisioning, software deployment, operating system patching, and endpoint compliance activities.</li><li>Support endpoint security technologies including Microsoft Defender for Endpoint and Trellix Endpoint Security.</li><li>Investigate, troubleshoot, and resolve VDI, endpoint, and endpoint security incidents.</li><li>Perform root cause analysis and support service restoration activities for production incidents.</li><li>Support platform upgrades, patching, maintenance windows, and technology refresh initiatives.</li><li>Monitor platform health, identify issues proactively, and escalate complex issues where required.</li><li>Maintain operational documentation, technical procedures, and support records.</li><li>Collaborate with infrastructure, network, security, and application support teams on issue resolution and platform improvements.</li><li>Participate in after-hours support and maintenance activities when required.</li></ul> Requirements: <ul><li>3-7 years of experience in End User Computing (EUC), VDI, or Endpoint Infrastructure support.</li><li>Hands-on experience supporting:&nbsp;</li><li>Omnissa Horizon / VMware Horizon</li><li>VMware ESXi and vCenter</li><li>Microsoft Intune</li><li>Microsoft Endpoint Configuration Manager (MECM/SCCM)</li><li>Microsoft Defender for Endpoint</li><li>Experience supporting enterprise-scale VDI environments.</li><li>Strong troubleshooting skills across virtual desktop and endpoint platforms.</li><li>Experience supporting production environments and incident management activities.</li><li>Good understanding of endpoint lifecycle management, software deployment, and patch management.</li><li>Strong analytical, problem-solving, and communication skills.</li></ul>

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MGR II Qlty & Reliability Engineering

AVP Investment Finance

Principal/Staff Engineer – Firmware Development

AVP/VP, Software Engineer, Technology Group

Lead, Data & AI Governance

Manager I - R&D Product Development Engineering

Supply Chain Analyst

AI Analytics and Visualization Engineer

Application Performance Monitoring Lead Specialist VP2

VDI & Endpoint Lead Engineer (AVP)

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MGR II Qlty & Reliability Engineering

AVP Investment Finance

Principal/Staff Engineer – Firmware Development

AVP/VP, Software Engineer, Technology Group

Lead, Data & AI Governance

Manager I - R&D Product Development Engineering

Supply Chain Analyst

AI Analytics and Visualization Engineer

Application Performance Monitoring Lead Specialist VP2

VDI & Endpoint Lead Engineer (AVP)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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