Head of Engineering

Facilities & Utilities Manager

Senior Devops Engineer

Business Unit Head Medical Device

Sr. Account Executive

Utilities Account Manager

Cybersecurity Incident Response & Technology Specialist

Senior Financial Analyst (SFA)

Site Investigation Lead, Quality Assurance

EUC Operations Lead

Responsibilities: <ul><li>Ensure high availability &amp; reliability of equipment for operation.</li><li>Maintaining acceptable standard of facility &amp; infrastructure for terminal communities.</li><li>Upkeep safety and security standard compliance for all company assets.</li><li>Efficient and cost-effective management of resources.</li></ul> Planning and Budgeting: <ul><li>Prepare annual budget and capital expenditure programs. </li><li>Managing and controlling expenses to remain within budget limit. Manage capital expenditure within the approved budget and time frame.</li><li>Resources Management - To ensure availability of appropriate manpower and for carrying out maintenance tasks efficiently.&nbsp;</li><li>Planning and executing training and development programs for keeping the staff update on latest maintenance methods and ensure standard and quality services.&nbsp;</li><li>Administration and management of staff. </li><li>Keeping people motivated for taking initiatives for improving efficiency/performance of equipment’s, enhancing safety, reducing consumption of spares/consumable/diesel.&nbsp;</li><li>Motivating people for taking care of environment by reducing pollution of all sorts.&nbsp;</li><li>Controlling oil spills, check/control of unwanted engine running, conserving electrical power and water.&nbsp;</li><li>Team building and encouragement for achieving goals by teamwork.&nbsp;</li><li>Assessment of / performance, rating/grading and rewarding the staff accordingly.&nbsp;</li><li>To keep the team morale high.</li><li>Engineering Management and system: Implement and follow engineering policy, other policies and directives of Management.&nbsp;</li><li>Management of efficient and economical maintenance of QICT assets.&nbsp;</li><li>Assessments of maintenance tasks to ensure safety compliance and controlling/eliminating safety risks.&nbsp;</li><li>To keep QICT management and regional engineering director posted on status of equipment’s and progress and development in the department.&nbsp;</li><li>Prior procurement of new equipment’s, review and verification of specification to ensure compliance of operation and terminal requirements.&nbsp;</li><li>Liaison with RO, HO civil engineers and manufacture to ensure the equipment’s are compatible with civil works of the terminal.&nbsp;</li><li>Develop and implement store procedures.&nbsp;</li><li>Management of spare parts inventory, maintaining economical inventory levels. </li><li>To motivate people for taking care of environment by reducing pollution of all sorts. Controlling oil spills, checking /controlling unwanted engine running, conserving electrical power and water. To ensure maintenance, testing and certification of equipment’s are following statuary requirements.</li></ul> Performance Management:&nbsp; <ul><li>Ensure targets of equipment performance set by the management are achieved.&nbsp;</li><li>Optimizing fuel efficiency and ensure compliance to management targets. Control cost per box and ensure compliance to management targets.&nbsp;</li><li>Control cost per box and ensure compliance to management targets.&nbsp;</li><li>Managing capital expenditure within the approved budget and time frame.</li><li>Ensure that all relevant HSE legislations and policies are fulfilled and incorporated in department’s strategic / long term plans / policies and implemented accordingly.&nbsp;</li><li>Keep updated of new development in HSE.</li></ul> Requirements: <ul><li>Bachelor Degree in Electrical, Electronic, Mechanical Engineering or Related Field&nbsp;</li></ul> Experience and Knowledge: <ul><li>12 to 15 years of experience of container handling equipment or heavy industries</li><li>Experience of planning and budgeting using computer system like Maximo, etc.</li><li>Well-developed engineering and maintenance planning skills</li><li>Manage capital expenditure within the approved budget</li><li>Manage contracts work with related project management methodology and system</li><li>Having experience of implementation of maintenance policy and develop appropriate programs for mechanical, electrical &amp; electronics works</li></ul> Skills and Abilities: <ul><li>Good communication skills</li><li>Good English Language both oral &amp; written</li><li>Good in MS Office programs: Word, Excel, and Outlook</li><li>Strong character with pleasant personality</li><li>Good Leadership skills.</li></ul> Location: <ul><li>Dar Es Salaam, Tanzania</li></ul>

Responsibilities: <ul><li>Lead KWS RM COE and own equipment criticality element as part of the facilities and utilities operation.</li><li>Lead Facilities &amp; Utilities team insourcing maintenance strategy with a strong technical development plan</li><li>Delivery highest level of facilities and utilities machine reliability with the optimum level of preventive, corrective &amp; condition-based base maintenance strategic formulation and implementation.</li><li>Lead and implement integrated facilities management for factory-wide facilities management/maintenance. This includes the hard and soft service of the facilities management.&nbsp;</li><li>Key member and element owner of Technical COE on FUS and drive all global FUS programs.</li><li>Key member of NRC COE to drive sustainability agenda through out the factory.</li><li>Develop good relationships with other regional factories and strive for cross-learning and implementation of best practices for plant performance and KWS.</li><li>Owns engineering facilities and utilities R&amp;M cost budgeting and end-to-end management and monitoring.&nbsp;</li><li>Conducts effective cost reduction initiatives in line with ZLA &amp; KIMMS projects.&nbsp;&nbsp;</li><li>Leads ongoing cross-functional teams to conduct analyses of plant savings opportunities, identify CAPEX investment opportunities, and make strategic investments to support growth and machine reliability.</li><li>Provide coaching, and guidance &amp; lead the team towards a high-performing team.</li><li>Leads the team as the expert point of contact for facilities and utilities for the whole plant and provides support accordingly.</li><li>Owns Technician Training and development systems in support of Technician Progression</li><li>Responsible for Site Daily Meeting Cadence with Tier 1-4 meetings and ensure they are healthy for results sustainability.</li><li>To guard standards and regulations on EHS, QFS, and other fundamentals by participating in and coaching during Leader Led Observations, Safety 7, Golden 6, and other EHS and QFS activities.&nbsp;</li><li>Always maintain a good level of documentation and evidence management to support all internal and external audits. (QFS, KWS, EHS, DOSH, FSSC, HACCP, HALAL, and Global programs on FUS)</li></ul> Requirements: <ul><li>Degree in Chemical/Mechanical/Electrical Engineering or related discipline with at least 10 years of working experience.</li><li>Sound practical knowledge of mechanical engineering (rotating equipment, fasteners, bearings, gearbox, valves, thermodynamics, material strength &amp; compatibility, etc.)</li><li>Sound technical knowledge of utilities &amp; facilities equipment working mechanism and working principle (compressed air, WWTP, HVAC, chiller, coiler, hoist, rapid door, building maintenance (roof, drain, floor, etc.), electrical power supply, water supply, gas supply, nitrogen gas supply, etc.)</li><li>Preferably having work experience in F&amp;B industries with experience in SAP system</li><li>Technical experience in the following systems:&nbsp;</li><li>Six Sigma DMAIC process and strong analytical knowledge to lead and resolve complex issues.</li><li>Strong knowledge and awareness of different types of leadership and hands-on experience.&nbsp;</li><li>Capable of formulating different types of strategies to increase reliability, effectiveness, and collaboration of facilities and utilities teams to drive results in a sustainable way</li><li>Numerical literacy of basic electrical engineering (motor power, electrical load, cable sizing) and process engineering (basic mathematics related to the physics of pressure, temperature, level, force, etc.)</li><li>Sound hands-on experience in facilities &amp; utilities maintenance strategy formulation and conducting insourcing maintenance.&nbsp;</li><li>Exposed and have hands-on experience with pillar approached performance management (KWS), CI tools, analysis tools, sound problem-solving skills, and coaching skills.</li><li>Six Sigma Green Belt project implementation experience &amp; CAPEX project management will be an added advantage</li></ul>

Responsibilities: You will make an impact in the following way: Advanced Troubleshooting:&nbsp; <ul><li>Diagnose and resolve complex issues related to the cloud application, involving in-depth of the application architecture and infrastructure.</li></ul> Root Cause Analysis:&nbsp; <ul><li>Conduct thorough root cause analyses for recurring issues, implement preventive measures, and provide insights for continuous improvement.</li></ul> Automation and Scripting:&nbsp; <ul><li>Develop and utilize scripts and automation tools to streamline processes, improve efficiency, and reduce manual intervention in issue resolution.</li></ul> Documentation:&nbsp; <ul><li>Maintain comprehensive documentation for troubleshooting procedures, system configurations, and resolutions to facilitate sharing and future reference.</li></ul> Customer Communication:&nbsp; <ul><li>Effectively communicate with customers, providing clear and timely updates on issue resolution progress and collaborating on preventive measures.</li><li>You will be responsible for High Performance, Scalable, Robust, and Secure Common SaaS Framework based on AWS/OCP infrastructure.&nbsp;</li><li>This framework allows customers to configure provision, upgrade &amp; monitor various network functions in carrier grade enterprise &amp; telecom networks.&nbsp;</li></ul> Security and Compliance:&nbsp; <ul><li>Ensure the security of systems and applications, adhere to compliance requirements, and implement best practices for data protection.</li></ul> Collaboration:&nbsp; <ul><li>Collaboration with internal and external stakeholders.&nbsp;</li><li>Work closely with development, QA, and operations teams to foster a culture of collaboration and continuous improvement.&nbsp;</li><li>Collaborate with client’s team to gather the requirements.</li></ul> Training and Mentorship:&nbsp; <ul><li>Provide guidance and mentorship to junior team members and promote sharing within the organization.</li><li>Troubleshoot and fix any customer issues identified internally or in the production deployments.</li></ul> Requirements: <ul><li>5-8 years of Experience in DevOps (Jenkins, AWS services, Kafka, Grafana, elastic search, Bitbucket, Git, Deployment, Documentation, Root Cause Analysis reports, Customer interactions etc)</li><li>Experience with Cloud-native SaaS development &amp; virtualization technologies, for example, AWS, ESXi, KVM, HyperV would be a plus.&nbsp;</li><li>Extensive experience in developing distributed system design.</li><li>Prefer experience with microservice architecture, large scale, public cloud, IAM</li><li>Strong knowledge of containerization technologies like Kubernetes and Docker.&nbsp;</li><li>Strong knowledge in public cloud technologies (preferably AWS) and on-premises setups.</li><li>Good knowledge of analysing backend, frontend code whenever required and able to perform some tests as per customer issues.</li><li>Experience with CI/CD tooling like Jenkins etc.</li><li>Experience with version control system like Git, Bitbucket.</li><li>Experience with IaaC (Infrastructure as a Code) tools like Terraform.</li><li>Familiarity with agile development methodologies.&nbsp;</li><li>Lead and participate in various scrum ceremonies.</li><li>Good knowledge of observability tools like Kibana, Elastic stack, Prometheus stack etc.</li><li>Good knowledge of Linux operating system</li><li>Good knowledge of programming languages like Shell scripting, Python etc.</li><li>Knowledge of REST API, API gateways&nbsp;</li><li>Effective communication skills – written, spoken, listening and presentation.&nbsp;</li><li>Great Team player and experience working with global teams and global organizations.&nbsp;</li><li>Bachelor’s in computer science or equivalent.&nbsp;</li><li>Preferably a master’s degree in computer science.</li></ul>

Responsibilities: Strategic Leadership: <ul><li>Collaborate with the CEO to set and drive the organizational vision and operational strategy.</li><li>Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning.</li><li>Oversee the company’s overall operations, including finance, IT, legal, and HR, ensuring a highly inclusive culture.</li><li>Hire team with right capabilities, develop and mentor them to achieve objectives</li></ul> Operational Management: <ul><li>Oversee operations, HR, and accounting.</li><li>Partner with the CEO in sales management to ensure sufficient investment capital for growth targets.</li><li>Build and maintain trusting relationships with key stakeholders, clients, and partners.</li><li>Planning and achieving month on month business and sales goals.</li></ul> Financial Oversight: <ul><li>Oversee financial data and recommend solutions to improve profitability.</li><li>Maintain and manage the Profit &amp; Loss (P&amp;L) sheet for the business unit.</li><li>Closely monitor budgeting, forecasting, and expense management.</li><li>Preparing pricing offers, public and private procurements tenders and projects</li></ul> Market and Business Development: <ul><li>Develop and execute a comprehensive business strategy for the medical devices business to achieve revenue, market share, and profitability targets.</li><li>Enhance brand positioning, engage key opinion leaders, and promote products effectively.</li><li>Conduct thorough risk assessments to identify and mitigate potential challenges in the competitive environment.</li></ul> Requirements: <ul><li>Proven ability to multitask, prioritize, and manage time effectively.</li><li>A good understanding and familiarization of the clinical Medical Device environment, competitor products – Preferably in ultrasound business</li><li>Strong interpersonal and analytical skills.</li><li>Excellent leadership, communication, and negotiation skills.</li><li>Deep understanding of the healthcare industry, partner relationship management, and identifying new revenue opportunities.</li><li>Strategic planning and execution capabilities.</li><li>Experience in market development and awareness.</li><li>Expertise in revenue generation and P&amp;L management.</li><li>Competence in Key Account Management (KAM) and operations management.</li></ul>&nbsp;Experience: <ul><li>Experience: 10-15 years in the medical devices industry.</li><li>Demonstrated success in sales and marketing of medical devices.</li><li>Strong background in P&amp;L management.</li><li>Ability to stabilize current business operations and deliver on set objectives.</li></ul>&nbsp;

Responsibilities: <ul><li>The consultative sale and marketing of energy infrastructure solutions to agency executives in the federal sector through a variety of long-term, complex contracts, including Energy Savings Performance Contracts (ESPC</li><li>With expert and mastery-level knowledge of government ESPC and other contract vehicles and processes, educate customers through consultative selling to identify new business opportunities, markets and cultivate new customer prospects.</li><li>Understand and influence customers in the buying process, offering novel and unique solutions to help organizational leaders achieve compliance with energy and decarbonization policies, goals, and standards.</li><li>Actively participate in relevant conferences and trade associations</li><li>Engage in industry events as a recognized leader in the ESCO field</li><li>Manage sales funnel to achieve business goals and strategic objectives</li><li>Demonstrate sound business judgment and critical thinking skills to balance risk and reward when qualifying and disqualifying opportunities</li><li>Persuasively communicate rationale and recommendations in discussions with the NORESCO management and executive leadership team</li><li>With expert knowledge of diverse Municipals, Universities, K-12 Schools and Hospitals (MUSH) and commercial and industrial customers and internal NORESCO disciplines, lead authorship of highly competitive RFP/RFQ responses, communicating capture win themes with contributing authors to ensure a cohesive and compelling response</li><li>Capture and manage detailed information from specific federal installations, campuses, sites, buildings, and facilities</li><li>Develop relationships and partnerships with sub-contractors who have a significant presence and solid reputation at specific federal facilities</li><li>With site information, coordinate internal strategy sessions to drive the development of new government opportunities through procurement and selection</li><li>Develop, own, implement and adjust strategy to win opportunities through successful solicitation responses</li><li>Mentor junior AEs as needed</li><li>Serve as a customer advocate, coordinating with and influencing the internal project development team and decision-makers at all leadership levels throughout the sales, development, and implementation phases to ensure customer expectations and requirements are met</li><li>Communicate internally for collaboration and consensus on strategies, presentations, and customer deliverables, and then communicate deliverables externally Government executive leaders</li><li>Successfully closed business in compliance with an annual sales goal</li><li>Participate on internal process improvement teams as needed</li><li>After the sale, continue with account management to maintain relationships with existing customers and drive new business to help the customer meet State and Local goals or implement unfunded site infrastructure requirements</li></ul> Requirements: Required Qualifications: <ul><li>High School Diploma or GED</li><li>7+ years of professional experience selling solutions into the Municipal, University, Schools, and/or Hospital sectors, Energy Management Consulting, and/or Design-Build markets</li><li>5+ years of experience selling to C-Level targets</li></ul> Preferred Qualifications <ul><li>Bachelors Degree highly preferred</li><li>10+ years of professional experience in MUSH ESPC, Energy Management Consulting, and/or Design-Build and other alternative delivery construction markets</li><li>Experience presenting and selling to city councils, school boards and public forums highly preferred</li><li>Understanding of public procurement for the energy services market</li><li>Understanding of standard building conservation measures (solar, lighting, HVAC, etc.)</li><li>Knowledge of Water and Wastewater market</li><li>Knowledge of Commercial and Industrial markets</li><li>Experience mentoring sales reps</li></ul>

Key Responsibilities: <ul><li>Develop and maintain strong relationships with utility stakeholders to understand their business objectives and align our client solutions accordingly.</li><li>Collaborate with decision-makers to expand utility incentives and integrate new models into our client pilots and long-term solutions.</li><li>Act as a strategic liaison among utilities, partners, and internal teams to ensure alignment on timelines, deliverables, and goals.</li><li>Advocate for energy policies and incentives supporting our client Energy’s portfolio.</li><li>Develop scalable engagement strategies for both pre-commercial and full commercial solution launches.</li><li>Identify and develop opportunities for joint microgrid and energy management initiatives.</li><li>Support our client internal channels and partners to drive portfolio adoption within assigned utility territories.</li><li>Manage revenue forecasting, account growth, and portfolio adoption.</li></ul> Level of Responsibility <ul><li>Influences strategic business decisions at the executive level.</li><li>Tackles complex issues requiring in-depth analysis and investigation.</li><li>Engages regularly with senior leadership and external stakeholders on high-impact matters</li></ul> Required Qualifications <ul><li>Bachelor’s degree.</li><li>Minimum of 6 years in strategic account management.</li><li>At least 3 years of experience managing strategic initiatives with utilities or large enterprise partners.</li><li>Willingness and ability to travel up to 50% within the U.S.</li></ul> Requirements: Preferred Qualifications <ul><li>Bachelor’s degree in business, Engineering, or related field; advanced degree preferred.</li><li>Experience with strategic account management in the utilities or energy sector.</li><li>Knowledge of demand response programs, VPPs, and distributed energy resources (DER).</li><li>Familiarity with HVAC systems and battery technologies.</li><li>Demonstrated ability to execute consultative sales strategies and grow value for utility customers.</li><li>Direct experience in sales or account management with utilities.</li><li>Highly organized and capable of managing multiple priorities in ambiguous environments.</li><li>Strong negotiation and contract review skills.</li><li>Proven leadership and cross-functional collaboration capabilities.</li><li>Excellent written and verbal communication skills.</li><li>Program management experience and a strong record of leadership and influence are a plus.</li></ul>

Responsibilities: <ul><li>Incident Management: Efficiently assess, investigate, and manage security incidents throughout their lifecycle, determining root cause and impact.</li><li>Log Analysis: Conduct comprehensive analysis of security logs and data to identify and correlate malicious activity.</li><li>Incident Response Leadership: Lead incident response efforts, contribute to the development and maintenance of incident response plans, and coordinate effectively with relevant stakeholders.</li><li>Technology Evaluation: Conduct thorough Proof of Concept (PoC) and Proof of Value (PoV) assessments of prospective security tools to determine their efficacy and suitability.</li><li>Project Management: Apply project management principles to plan, execute, and monitor the implementation of security tools and strategic initiatives.</li><li>Technical Communication: Articulate complex technical information clearly and concisely to both technical and non-technical audiences.</li><li>Cross-functional Collaboration: Collaborate effectively with diverse teams to facilitate incident resolution and the implementation of security solutions.</li><li>Continuous Improvement: Conduct post-incident reviews to identify lessons learned and recommend enhancements to prevent future occurrences.</li><li>Security Tool Proficiency: Utilize tools such as EDR and SIEM for in-depth investigations and analysis.</li><li>Availability: Respond to security incidents on a 24x7 basis during escalations and participate in a rotational on-call schedule, including weekends and public holidays.</li><li>Additional Responsibilities: Undertake other cybersecurity-related tasks as directed by team leadership.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Security, or a related discipline, or equivalent professional experience.</li><li>A minimum of eight (8) years of demonstrable experience in cybersecurity incident response.</li><li>Comprehensive understanding of network protocols, operating systems, and fundamental security principles.</li><li>Proven ability to analyze security logs and network traffic effectively.</li><li>Exceptional problem-solving, analytical, and communication skills (both written and verbal).</li><li>Experience in conducting Proof of Concept (PoC) or Proof of Value (PoV) evaluations of security technologies.</li><li>Demonstrated knowledge and application of project management principles.</li><li>Familiarity with security tools and technologies, including CrowdStrike EDR and Splunk.</li><li>Relevant professional certifications, such as CISSP, GCIH, or CEH, are highly desirable.</li></ul>

Role Description: <ul><li>The Senior Analyst, Finance (“SFA”) will be part of BN’s Global Finance team and will report into the Director, Finance. Located in our head office in Downtown Toronto, the SFA role is a highly visible position that provides a solid foundation and exposure to a progressive and dynamic career with a leading global investment firm.</li><li>The SFA will actively participate in the financial reporting of BN and will support compliance and investor relations.</li><li>There is also opportunity to provide leadership and mentorship to co-op students and new hires.</li></ul> Responsibilities: <ul><li>Work closely with global business units to prepare consolidated financial statements and public documents on a quarterly and annual basis, including the Supplemental and MD&amp;A.</li><li>Actively participate and lead the resolution of complex technical accounting issues and the execution of regulatory updates, including the coordination with auditors and operating business groups.</li><li>Present various analyses and reports for senior management, such as operating metrics and corporate financial results to support their business decision-making.</li><li>Produce financial reporting deliverables provided to the Board and senior management Support internal and external audit teams in relation to quarterly reviews, the annual audit and SOX compliance.</li><li>Assist in preparing consolidated financial forecasts, tracking global operating results of subsidiaries and articulating these results to key stakeholders Collaborate regularly with operating business groups and various our client departments Mentor junior staff to aid in their development.</li><li>Continuously look for efficiency in our processes, tools and reports and make suggestions to implement these into our framework.</li><li>Assist as needed with due diligence related to refinancing, ad-hoc analyses and presentations on financial and operating results, investor queries and special projects.</li></ul> Requirements: <ul><li>﻿Bachelor’s degree in Finance, Accounting, Economics, or a related field (mandatory).</li><li>Master’s degree or MBA in Finance or Business (preferred but not always required).</li><li>Relevant coursework in financial analysis, accounting, business strategy, and statistics</li></ul>

Responsibilities: Investigation Management <ul><li>Timely review and support to closing of OOS/OOT/Deviations/Market complaints/Customer notifications as an investigational SME Role.</li><li>Review and ensure identified Root cause/Hypothesis is based on sound scientific Rationale and evidence.</li><li>Review and ensure Investigation order is proper and logical.</li><li>Review and ensure Investigation articulation is proper and not Misleading /Ambiguous.</li><li>Review and ensure Identification of CAPA’s is consistent with investigation findings</li><li>Provide appropriate rating to Root cause investigation based on Hypothesis, Investigation order, Investigation articulation and Identification of CAPA’s.</li><li>Undertake continuous trainings and developments from an outcome of Investigations and CAPA’s.</li><li>Implementation of best practices in Investigation review mechanism, policies, processes and procedures to aid and improve operational performance and Quality Metrics.</li><li>Support to Implement all relevant procedures described in the Quality Management System (QMS) like Deviation, RCI, Complaint management etc.,</li><li>Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.</li><li>Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy.</li><li>Review and identify areas of improvement in the investigations.</li><li>Ensure the compliance with current industrial practices and constantly meet the regulatory requirement with zero integrity issue.</li></ul> Workload Management&nbsp; <ul><li>Coordinate workload sharing with Investigators team and develop action plans to improve timeline and quality of investigations</li><li>Prepare monthly report of the issues, work done, any employee related issues and conduct bi-weekly audits of the analyst’s notebooks.</li></ul> Staff Development	 <ul><li>Evaluate potential candidates for Investigation team, performance evaluation of direct reports.</li></ul> Requirements: Education &amp; Experience&nbsp; <ul><li>Bachelor’s degree in pharmacy, Chemistry, Biotechnology, or related scientific discipline (master’s preferred)</li><li>10+ years of experience in pharmaceutical manufacturing, quality, or compliance roles, including investigation management</li><li>Prior experience leading teams and conducting root cause analysis for deviations, OOS/OOT, and quality events</li><li>Working knowledge of FDA, EU, and other global regulatory requirements Demonstrated management and leadership experience with strong interpersonal and influencing skills.</li></ul> Knowledge <ul><li>Proficiency in a body of information required for the job e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li><li>In-depth understanding of cGMP regulations, 21 CFR Part 211, ICH Q9/Q10 principles</li><li>Strong knowledge of manufacturing and QC processes for solid oral dosage forms, non-sterile liquids and semi-solid dosage forms</li><li>Familiarity with investigation tools and techniques (e.g., 5 Whys, Fishbone, FMEA)</li><li>Experience with Quality Management Systems (e.g., TrackWise, MasterControl)</li><li>Skills &amp; Abilities Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li><li>Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organizations goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.</li><li>Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.</li><li>Supervising People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates activities; is available to staff; provides regular performance feedback; develops subordinates skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.</li><li>Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.</li><li>Demonstrated flexibility in carrying out varied assignments in a high-quality work environment.</li><li>Excellent written and oral communications skills with a strong emphasis on organizational capabilities.</li><li>Excellent analytical thinking and problem-solving skills</li><li>Excellent critical thinking and root cause analysis skills</li><li>Ability to work cross-functionally and influence without authority</li><li>Proven ability to meet deadlines while handling multiple investigations</li></ul> Physical Requirements <ul><li>Physical &amp; mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.</li><li>Ability to work on-site full-time in both office and GMP environments</li><li>Sit or stand for extended periods; walk between manufacturing and laboratory areas</li><li>Ability to occasionally lift or move materials up to 25 pounds</li><li>Use of personal protective equipment (PPE) as required Investigation Management</li></ul>

Responsibilities: <ul><li>Strategy and Vision: Develop and execute a forward-thinking EUC strategy aligned with the overall IT and business objectives.</li><li>Identify emerging technologies and trends to enhance the end-user experience and drive innovation.</li><li>Service Delivery and Management: Oversee the delivery and management of all end-user computing services, including desktop support, laptop management, mobile device management (MDM), virtual desktop infrastructure (VDI), software deployment, and collaboration tools.</li><li>Team Leadership and Development: Lead, mentor, and develop a high-performing EUC team. Foster a collaborative and results-oriented work environment.</li><li>Manage team resources, budgets, and performance.</li><li>End-User Experience: Champion the end-user experience, ensuring that services are user-friendly, reliable, and meet the needs of the business.</li><li>Implement mechanisms for gathering user feedback and continuously improving services.</li><li>Security and Compliance: Ensure the security and compliance of all end-user devices and systems, adhering to company policies and industry best practices.</li><li>Collaborate with the security team to implement and enforce security measures.</li><li>Asset Management: Oversee the procurement, deployment, maintenance, and disposal of Client’s end-user hardware and software assets.</li><li>Ensure accurate inventory management and cost-effectiveness.</li><li>Vendor Management: Manage relationships with relevant technology vendors, ensuring service level agreements (SLAs) are met and value for money is achieved.</li><li>Evaluate and select new vendors as needed.</li><li>Collaboration and Communication: Collaborate effectively with other IT departments (e.g., Infrastructure, Security, Applications) and business stakeholders to ensure seamless integration of EUC services.</li><li>Communicate effectively with all levels of the organization on EUC-related matters.</li><li>Problem Management and Resolution: Oversee the resolution of complex end-user issues, ensuring timely and effective solutions.</li><li>Implement proactive measures to prevent recurring problems.</li><li>Budget Management: Develop and manage the EUC budget, ensuring cost-effective operations and investments.</li><li>Project Management: Oversee the execution of key Technology projects from initiation to successful completion, defining project scope and objectives, develop project plans and ensuring on-time and within-budget delivery while maintaining exceptional quality.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Technology, or a related field. Masters degree preferred.</li><li>Minimum of 20 years of progressive experience in IT, with at least 10 years in a leadership role managing end-user computing services.</li><li>Strong technical knowledge of end-user hardware, operating systems (Windows, macOS), mobile platforms (iOS, Android), desktop virtualization technologies (e.g., Citrix, VMware Horizon, Windows365), collaboration tools (e.g., Microsoft 365) and Video Conferencing technologies (Crestron, Microsoft Teams Room).</li><li>Experience with modern device management tools and methodologies (e.g., Intune, Jamf).</li><li>Solid understanding of ITIL frameworks and service management principles.</li><li>Excellent leadership, communication (written and verbal), interpersonal, and presentation skills.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Experience managing budgets and vendor relationships.</li></ul>

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139 model development Jobs found

Head of Engineering

Facilities & Utilities Manager

Senior Devops Engineer

Business Unit Head Medical Device

Sr. Account Executive

Utilities Account Manager

Cybersecurity Incident Response & Technology Specialist

Senior Financial Analyst (SFA)

Site Investigation Lead, Quality Assurance

EUC Operations Lead

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139 model development Jobs found

Head of Engineering

Facilities & Utilities Manager

Senior Devops Engineer

Business Unit Head Medical Device

Sr. Account Executive

Utilities Account Manager

Cybersecurity Incident Response & Technology Specialist

Senior Financial Analyst (SFA)

Site Investigation Lead, Quality Assurance

EUC Operations Lead

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.