Sales Manager - DRC

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Manager Customer Service & Trade Supply chain

Trade Finance Officer

Central Demand Planner

Key Account and E-Commerce Manager

Vice President: West Africa Region | Freight Forwarding

Sales Manager

Responsibilities: Revenue and Margin Delivery: <ul><li>Achieve and exceed budgeted volumes and margins as per annual sales plan targets</li><li>Drive aggressive revenue growth through systematic customer acquisition, identifying and converting new accounts across all market segments</li><li>Expand business with existing customers by increasing wallet share, and deepening customer penetration through strategic account planning and relationship management</li><li>Develop and maintain a robust new customer portfolio through targeted prospecting, lead generation, market mapping, and conversion of qualified opportunities into active revenue-generating accounts</li><li>Implement customer retention strategies to minimize churn, protect revenue base, and ensure long-term sustainable relationships with key accounts</li><li>Protect and enhance profit margins through disciplined pricing strategies, value-based selling and resistance to margin erosion in competitive situations</li><li>Negotiate favorable commercial terms with customers that balance volume commitments with margin integrity, ensuring every deal contributes positively to bottom-line profitability</li></ul> Business Performance: <ul><li>Propose strategic market shifts to meet agreed budgets</li><li>Provide market intelligence insights through proactive engagement with contacts</li><li>Share critical information with management regarding strategy, new projects, and market opportunities</li><li>Build and maintain professional relationships with government agencies, statutory authorities, trade groups, business forums, and industry associations</li><li>Implement timely delivery of solutions according to customer needs and objectives</li><li>Conduct sales forecasting aligned with market dynamics and coordinate with Supply team for effective S&amp;OP processes</li></ul> Stakeholder Management: <ul><li>Develop and maintain strong relationships with internal and external stakeholders</li><li>Maintain close working relationships with supply and logistics teams for proper product planning</li><li>Collaborate with Head of Supply and Distribution, Operations Manager, and Business Development</li><li>Manager to translate business strategy into specific objectives and KPIs</li><li>Facilitate regular communication and reporting on sales, debtors, and collections</li></ul> Requirements: Education and Qualification&nbsp; <ul><li>Bachelors degree in Marketing, Commerce, Sales Management, or related business field</li><li>Masters degree in Business Administration (MBA), Marketing, or related field is preferred</li><li>Professional sales certifications, strategic account management training, negotiation skills certifications, or industry-specific qualifications is an added advantage</li><li>At least 6-8 years of progressive sales experience in the oil and gas industry, petroleum products distribution or related B2B industries</li><li>Demonstrated experience managing a diverse customer portfolio</li><li>Deep understanding of the Kenyan oil and gas market, including market structure, key players, competitive landscape, and regulatory environment</li><li class="ql-align-justify">Track record of successfully managing tenders, RFPs, and complex procurement processes with government entities and large corporate accounts</li></ul>

Responsibilities: Sales Execution: <ul><li>Execute sales plans and achieve individual volume and margin targets as assigned</li><li>Identify, prospect, and acquire new customers within assigned territory or product portfolio</li><li>Maintain and grow sales volumes from existing customer accounts through regular engagement and relationship building</li><li>Conduct customer visits, product presentations, and negotiations to close sales deals</li><li>Prepare quotations, sales proposals, and contracts in accordance with company pricing and approval guidelines</li><li>Monitor customer orders and coordinate with supply and logistics teams to ensure timely delivery</li><li>Maintain accurate and up-to-date customer records and sales data in the companys sales management system</li></ul> Customer Relationship Management: <ul><li>Build and maintain strong professional relationships with customers to ensure satisfaction and loyalty</li><li>Respond promptly to customer inquiries, concerns, and requests for information</li><li>Conduct regular follow-ups with customers to identify additional needs and opportunities</li><li>Gather customer feedback and market intelligence to share with the Sales Manager</li><li>Support debt collection activities by maintaining communication with customers on payment terms and following up on overdue accounts</li></ul> Market Intelligence and Reporting: <ul><li>Gather and report market intelligence including competitor activities, pricing trends, and customer needs Provide regular sales reports including achievements against targets, pipeline updates, and customer feedback</li><li>Participate in industry events, trade shows, and networking opportunities to promote the company and identify business opportunities</li><li>Monitor stock levels and product availability in assigned territory</li></ul> Compliance and Administrative Duties: <ul><li>Adhere to all company policies, procedures, and standard operating practices related to sales operations</li><li>Follow credit management and sales approval processes as outlined in company procedures</li><li>Ensure all sales documentation is complete, accurate, and submitted in a timely manner</li><li>Maintain compliance with legal and regulatory requirements in all sales activities</li><li>Complete required sales training and professional development programs</li></ul> Requirements: Education and Qualification: <ul><li>Bachelors Degree in Commerce, Marketing, Business Administration, or related field</li><li>At least 2 years of sales experience, preferably in the Oil Industry or related B2B sector</li><li>Computer literate with proficiency in MS Office applications and CRM systems</li><li>Valid drivers license and willingness to travel within assigned territory</li><li>Strong communication and interpersonal skills</li><li>Basic understanding of credit management and commercial terms</li><li>Self-motivated with ability to work independently and as part of a team</li></ul>

Responsibilities: Sales Execution: <ul><li>Execute sales plans and achieve individual volume and margin targets as assigned</li><li>Identify, prospect, and acquire new customers within assigned territory or product portfolio</li><li>Maintain and grow sales volumes from existing customer accounts through regular engagement and relationship building</li><li>Conduct customer visits, product presentations, and negotiations to close sales deals</li><li>Prepare quotations, sales proposals, and contracts in accordance with company pricing and approval guidelines</li><li>Monitor customer orders and coordinate with supply and logistics teams to ensure timely delivery</li><li>Maintain accurate and up-to-date customer records and sales data in the companys sales management system</li></ul> Customer Relationship Management: <ul><li>Build and maintain strong professional relationships with customers to ensure satisfaction and loyalty</li><li>Respond promptly to customer inquiries, concerns, and requests for information</li><li>Conduct regular follow-ups with customers to identify additional needs and opportunities</li><li>Gather customer feedback and market intelligence to share with the Sales Manager</li><li>Support debt collection activities by maintaining communication with customers on payment terms and following up on overdue accounts</li></ul> Market Intelligence and Reporting: <ul><li>Gather and report market intelligence including competitor activities, pricing trends, and customer needs Provide regular sales reports including achievements against targets, pipeline updates, and customer feedback</li><li>Participate in industry events, trade shows, and networking opportunities to promote the company and identify business opportunities</li><li>Monitor stock levels and product availability in assigned territory</li></ul> Compliance and Administrative Duties: <ul><li>Adhere to all company policies, procedures, and standard operating practices related to sales operations</li><li>Follow credit management and sales approval processes as outlined in company procedures</li><li>Ensure all sales documentation is complete, accurate, and submitted in a timely manner</li><li>Maintain compliance with legal and regulatory requirements in all sales activities</li><li>Complete required sales training and professional development programs</li></ul> Requirements: Education and Qualification&nbsp; <ul><li>Bachelors Degree in Commerce, Marketing, Business Administration, or related field</li><li>At least 2 years of sales experience, preferably in the Oil Industry or related B2B sector</li><li>Computer literate with proficiency in MS Office applications and CRM systems</li><li>Valid drivers license and willingness to travel within assigned territory</li><li>Strong communication and interpersonal skills</li><li>Basic understanding of credit management and commercial terms</li><li>Self-motivated with ability to work independently and as part of a team</li></ul>

Responsibilities: Customer Service: <ul><li>Manage a team of 4-5</li><li>Advance best in class customer relations via Quality, Delivery, Innovation and Responsiveness</li><li>Develop/Lead customer engagement projects and processes focused onIncreasing customer forecast accuracy</li><li>Review demand forecasts and order priority with production planning &amp; control team; establish supply schedules for raw material based on production schedule in S&amp;OP meetings</li><li>Resource and capacity planning for work load assessment.</li><li>Developing behavior analytics which enhance proactive customer engagement focused on minimizing waste and increasing the customer experience</li></ul> Trade Supply Chain Management: <ul><li>Manage a team of 4-5</li><li>To focus on part availability, on time delivery to the customer, Quality and Cost Reduction by utilizing resources effectively</li><li>Driving supply chain and logistics excellence and ensuring the compliance of all statutory requirements in order to achieve Business goals</li><li>Provide innovative planning and logistics solutions to find and implement efficiencies with cross-functional teams&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree preferred</li><li>MBA</li><li>15 years + relevant customer experience management background required.</li><li>SAP – 10+ years’ experience</li><li>Extensive transactional working experience in manufacturing industry under CS &amp; Supply chain.</li><li>Knowledge/understanding of Customer Relationship Management/CRM systems.</li><li>Preferred experience of Aerospace and Defense.</li></ul>

Role Description: <ul><li>The Trade Finance Officer will be responsible for supporting the company’s trade finance operations to ensure timely and accurate execution of import and export transactions.</li><li>The role involves preparing and processing trade finance instruments, coordinating with banks and suppliers, and ensuring compliance with established policies and international trade regulations.</li><li>The role requires strong expertise in letters of credit (LCs), bank guarantees, documentary collections, and other trade finance instruments.</li></ul> Responsibilities Trade Finance Operations: <ul><li>Support the end-to-end processing of trade finance transactions, including Letters of Credit (LCs), guarantees, collections, and other trade products.</li><li>Prepare and review trade documentation to ensure accuracy, completeness, and compliance with UCP 600, Incoterms, and international trade regulations.</li><li>Liaise with banks, suppliers, and internal departments to facilitate the issuance, amendment, and settlement of LCs and guarantees.</li><li>Track and monitor trade finance transactions and facility utilization to ensure timely execution and effective liquidity management.</li></ul> Import Letter of Credit: <ul><li>Preparation &amp; submission of LC Application as per shared PFI, agreed trade terms, and LC draft</li><li>Carrying out Trade Finance Compliance and Due Diligence checks before issuance of LC</li><li>Liaise with banks and suppliers to process LC documentation, amendments, and confirmations as required.</li></ul> Export Letter of Credit: <ul><li>Issue Proforma Invoices (PFIs) to Oil Marketing Companies (OMCs) allocated under the PBPA bid or carrying vessel.</li><li>Share LC drafts and a list of confirming banks with OMCs to ensure the LC is workable and aligned with the applicable UCP version.</li><li>Verify the availability of confirming banks within approved limits before proceeding.</li></ul> Cash Flow &amp; Working Capital Management: <ul><li>Support the optimization of cash flow by accurately processing and tracking trade finance transactions in line with working capital objectives.</li><li>Monitor collections, supplier payments, and financing requirements related to trade operations to ensure timely execution.</li><li>Coordinate with the Treasury team to provide trade-related inputs for liquidity planning and forex management.</li></ul> Requirements: Qualifications &amp; Experience:Education Qualification <ul><li>Bachelor’s degree in Finance, Accounting, Business, or a related field.</li></ul> Professional Qualification <ul><li>Strong knowledge of trade finance instruments, UCP 600, Incoterms, and cross-border&nbsp;payments.</li><li>3–5 years of experience in trade finance, corporate banking, or treasury.</li><li>Experience in liaising with banks, financial institutions, and regulatory.</li><li>Hands-on experience with ERP systems (SAP, Oracle, or similar) and trade finance platforms.</li></ul>

Responsibilities: <ul><li>Lead the Global Demand Planning Cycle of the S&amp;OP process: Own and execute the monthly demand process from system handover to consensus sign-off. </li><li>Coordinate inputs from Sales, Product Management, and Finance, and ensure outputs feed into supply planning and S&amp;OP.</li></ul> Improve Forecast Accuracy:&nbsp; <ul><li>Drive measurable improvements in MAPE, Bias, and Forecast Adherence. Use data-driven techniques and root-cause analysis to understand gaps and implement corrective actions.</li></ul> Bridge Strategy and Execution:&nbsp; <ul><li>Translate commercial assumptions and market intelligence into an aligned, actionable forecast that drives capacity, procurement, and financial planning.</li></ul> Advance Tools and Reporting:&nbsp; <ul><li>Develop and maintain robust forecasting reports and KPIs using Excel, Power BI (or Tableau), and SAP IBP. </li><li>Push the team toward automated, visual, and insightful reporting.</li><li>Facilitate Consensus and Governance: Orchestrate monthly consensus meetings and prepare executive-ready materials that clearly communicate changes, assumptions, and risks.</li></ul> Support Constrained Planning:&nbsp; <ul><li>Collaborate with the Supply Planner to identify constraint-driven adjustments and simulate scenarios to evaluate trade-offs.</li><li>Enhance Collaboration and Accountability: Act as the single point of contact for demand planning across regions. Push for timely inputs, challenge assumptions, and ensure cross-functional accountability.</li></ul> Lead Process Improvements:&nbsp; <ul><li>Identify inefficiencies and design solutions—whether it’s template optimization, system enhancements, or training stakeholders on best practices.</li></ul> Support S&amp;OP Strategy:&nbsp; <ul><li>Contribute actively to the broader S&amp;OP cycle, including confidence-level strategies, forecast version control, and long-range planning exercises.</li></ul> Requirements: <ul><li>Bachelor’s degree in supply chain, Engineering, Business, or related field; Master’s preferred</li><li>Minimum 5 years of experience in demand planning or S&amp;OP in a multinational environment</li><li>Demonstrated ability to work independently and proactively influence cross-functional teams</li><li>High proficiency in Excel and Power BI (or Tableau); experience with SAP IBP is strongly preferred</li><li>Strong business acumen and communication skills; able to translate data into decisions</li><li>Fluent in English</li></ul>

Role Desscription: <ul><li>The key account and e-commerce manager is responsible for driving the execution of brand and commercial strategies across digital sales channels, ensuring excellence in online presence, promotion and conversion.</li><li>This role acts as the key interface between marketing, sales and eRetailers, translating brand &amp; commercial objectives into shopper-centric initiatives that enhance visibility, engagement, and sell out performance in the digital environment.</li></ul> Responsibilities: <ul><li>Connecting with distributors to drive sales in pure e-commerce players (Lazada, Shopee etc).</li><li>Ensure excellence in execution in e-commerce across pure players and also retail e-commerces.</li><li>Omnichannel execution. Ensure 360 activation of IMC in e-commerce platforms across focus markets in SSEA.</li></ul> Key Accountabilities <ul><li>Digital Channel Strategy Execution: translate brand and sales strategies into tailored online plans for each digital customer (marketplaces, B&amp;C, quick commerce). Align and execute commercial calendars, launches, and campaigns in collaboration with Sales and Marketing teams.</li><li>% of planned activities executed according to the digital commercial calendar.</li><li>Internal alignment score with Sales and Marketing (e.g., internal NPS or feedback in JBP sessions).</li><li>Number of campaigns successfully launched by channel/platform.</li></ul> <ul><li>Visibility and Conversion: Ensure best-in-class product content, imagery, and search optimization across all eRetail platforms.</li><li>Deploy digital trade initiatives (e.g., banners, activations, product sampling) to increase brand visibility and conversion.</li><li>Share of Search (SoS) for top keywords per platform.</li><li>Conversion Rate (CVR) by priority product and platform.</li><li>% of planned digital assets (e.g., banners, feature slots) executed on time.</li></ul> <ul><li>Promo &amp; Investment Planning: Coordinate digital promotional mechanics in line with budget, ROI, and brand guidelines.</li><li>Monitor competitive pricing and promotions to adjust plans accordingly.</li><li>ROI of promotional campaigns (% return on investment).</li><li>Budget adherence rate (% of trade digital budget spent as planned).</li><li>Sell-out growth during promotional periods (vs. pre-promo baseline or LY).</li></ul> <ul><li>Performance Analysis &amp; Reporting:</li><li>Track and analyze key performance indicators (e.g., sell-out, share of shelf, conversion rates, media ROI).</li><li>Generate actionable insights to optimize future campaigns and investments.</li><li>Accuracy of reported data (target: &lt;5% margin of error).</li></ul> <ul><li>Content &amp; Assortment Management:</li><li>Maintain accurate and complete product information, ensuring consistent presence across platforms.</li><li>Support in defining digital assortment priorities and product visibility strategies by platform.</li><li>% of SKUs with compliant, high-quality content live on each platform.</li><li>Time to market for new product content.</li><li>Assortment compliance rate per retailer (e.g., % of priority SKUs listed).</li></ul> Requirements: <ul><li>Experience Capability.</li><li>Graduation Complete.</li><li>MBA (Differential).</li></ul> Language <ul><li>Advanced English</li></ul> Discipline of Knowledge. <ul><li>Administration, Economics, Marketing</li></ul> Specific knowledge of the team you lead. <ul><li>Previous experience in FMCG Industries in E-commerce or in pure e-commerce players.</li><li>Proficiency in Excel and Power Point.</li><li>Project management.</li><li>Knowledge of Tableau (BI and Dashboards) or programming language.</li></ul> Organization <ul><li>Analytical – Working with data Management.</li></ul> Communication <ul><li>Teamwork.</li><li>Resilience and self-motivation.</li><li>Logical reasoning.</li><li>Ability to prioritize and sense of urgency.</li><li>Ability to execute.</li></ul>

The Role: Manage and drive the Clearing and Forwarding businesses in the West Africa region, to ensure sustainable business growth and performance. The applicant will need to initiate the Freight Forwarding network and footprint expansion strategy across the West Africa Region, to implement Ocean &amp; Air product procurement strategies in key West Africa Region Countries, to implement key Trade Lane strategies, ensuring strategic compliance across the Western African network, and mitigating risk associated to contract liability with network offices/partners. Key Responsibilities: • Network&nbsp;To grow Freight Forwarding competence across the region through.o Bolstering Freight Forwarding competence within existing freight forwarding operations in the West Africa Regiono Maintaining and expanding existing partner agent relationships and opening their services to our global officeso Collaborating with partners in key geographies and opening their services to our global officeso Partnering, Leveraging, and Acquiring new freight forwarding businesseso Collaborating and enhancing business between the global officeso Ensure that each Business unit sets and meets its budgetary requirements, as set out by the EVP FFSSA.o Ensure that the Global ERP system and financial systems are implemented and functional in all Business unitso The People and Culture objectives are set out and achievedo Financial performance goals are meto To grow Freight Forwarding across the region througho Implementation of customs services and compliance thereofo Implementation of Air and Ocean operational teams to facilitate the throughput of shipmentso Collaborating and enhancing business between business units • Business Developmento To develop business within the West Africa Region and other tradeso Developing marketing strategies internally and externally for alignment and maximum exposure and expansion (new &amp; existing) businesso Collaborating with Regional Commercial, Sales, Product, Operations and Trade Lane teams to execute strategies for maximum market growth and benefit across the various pillars.o Analysing market data and KPI’s to adjust to market demands • Strategy&nbsp;o Staying abreast of industry and market developments, proactively responding where required to maintain progress and support.o Supply guidance on conceptual designs, developments and implementation strategies across the West Africa region. Minimum RequirementsQualifications and Experience Required • Bachelor’s degree in commerce or a field related to the position • 10 – 15 years Freight Forwarding experience • MD level experience in Freight Forwarding • Must be willing to travel • Geographical and geopolitical knowledge, ability to interface and communicate with different cultures is essential • 3 years prior experience within the Freight Forwarding industry as a P&amp;L head. • Minimum 5 years’ experience in a logistics or clearing and forwarding environment • Good understanding of Import/Export procedures and Incoterms • Prior experience within Commercial / Operations in the industry is preferred Skills Required • Strong networker • Strong analytical skills • Accuracy and attention to detail is a must. • Communication capability at all levels, both internally and externally • Ability to work independently and be a team player simultaneously • Excellent Communication and presentation skills • Work well under pressure, adhere to deadlines and be a self-starter • Ability to work independently and be a team player simultaneously • Must take ownership of the position, be dedicated and innovative • Ability to present the company services and group in a professional manner • Willingness to share knowledge and mentor less experienced team members • Willingness to acquire new skills and gain knowledge and share best practices.&nbsp;

Responsibilities: Channel Development: <ul><li>Identify, recruit, and onboard new dealers (target: approximately 100 in the long term)</li><li>Build and maintain strong relationships with dealers and channel partners</li><li>Support dealer success through product demos, events, and business development initiatives</li></ul> Sales Growth and Market Expansion: <ul><li>Develop and execute sales strategies to meet retail targets</li><li>Conduct product demonstrations to dealers and end customers</li><li>Represent trade shows, agricultural fairs, and field events</li></ul> Market Analysis and Reporting: <ul><li>Analyze total industry volume (TIV) by region and segment</li><li>Track competitor activities and market trends to inform strategy</li><li>Provide regular reports on sales pipeline, dealer development, and overall performance</li></ul> Customer and Dealer Engagement: <ul><li>Build strong relationships with both dealers and end customers</li><li>Gather and address dealer feedback on service, parts, and pricing</li><li>Coordinate with internal teams to support dealer operations and customer satisfaction</li></ul> Requirements: <ul><li>Minimum 5 years of experience in sales of compact tractors, utility tractors, agricultural equipment, garden machinery, or construction equipment</li><li>Strong experience in dealer development and channel management</li><li>Entrepreneurial mindset with the ability to work independently</li><li>Strong relationship-building and market development skills</li><li>Native-level fluency in French and good command of English (both required)</li><li>Valid driving license and EU work authorization</li><li>Willingness to travel 15 to 20 days per month</li><li>Preferred: Prior experience selling compact tractors (under 50 HP)</li><li>Education: Bachelors or Master’s degree in Business, Sales, Marketing, or a related field</li><li>Career progression opportunities as expands across France and Europe</li></ul>

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34 modern trade Jobs found

Sales Manager - DRC

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Manager Customer Service & Trade Supply chain

Trade Finance Officer

Central Demand Planner

Key Account and E-Commerce Manager

Vice President: West Africa Region | Freight Forwarding

Sales Manager

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Skills

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34 modern trade Jobs found

Sales Manager - DRC

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Manager Customer Service & Trade Supply chain

Trade Finance Officer

Central Demand Planner

Key Account and E-Commerce Manager

Vice President: West Africa Region | Freight Forwarding

Sales Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.