Business Development Manager role – Congo (Ivory Coast & West African Countries)

Business Development Manager – Senegal (Ivory Coast & West African Countries)

Finance Analyst – Plant Operations

EUC Consultant M365

Safety, Health & Environment Manager

Lead business Partner Supply Chain - Enterprise Systems - AMEA

Vice President - Government Relations & Public Affairs, Africa

Credit Controller

Logistics Assistant

Customer Quality Engineer (CQE)

Responsibilities: <ul><li>Define, drive, and support changes to improve distributor business competitiveness and customer value</li><li>Establishing new distributors where needed to optimize go to market channels to realize business growth</li><li>Accountable for market data, segments and information needed to support business and market share growth in each country within the area of responsibility</li><li>Understand Distributors customer needs holistically.</li><li>Proactively develop our client’s position, brand awareness in distributor countries</li><li>Identifying growth opportunities by building relationships with key customers in the assigned area.</li><li>Support and develops our client’s position in his/her customer base or market area.</li><li>Create and track strategic sales growth targets with distributors</li><li>Business planning and forecasting for the area.</li><li>Define and implement pricing policies for the distributors in line with unit targets.</li><li>Lead and develop programs for strategizing sales and ensure the progress and execution of development plan and roadmaps together with sales.</li><li>Accountable for driving an opportunity pipeline in early stages of the customer journey and throughout the decision-making process to grow the sales funnel, maximize profitability and share of market.</li><li>Collaborate with both distributor sales and regional development teams to ensure product development is meeting market demands and pricing strategies are tailored to capture value propositions.</li><li>Responsible for gathering and documenting (e.g., to CRM) relevant information about the market and competitors.</li><li>Ensure data visibility, accuracy, and reporting for periodic business review meetings.</li><li>Lead meetings and negotiations with stakeholders and business partners to pursue business opportunities and protect the organization’s business interests</li></ul> Other details: <ul><li>Construction Sales Cycle and Consultant Roles</li><li>Provide a basic overview of the construction sales cycle.</li><li>Explain the role of consultants in construction projects, including their responsibilities and contributions.</li><li>Top Developers and Projects in Ivory Coast (west African countries)</li><li>Identify leading developers and major construction projects in Ivory Coast (west African countries)</li><li>Highlight opportunities to build on these developments for business growth.</li><li>Business Consulting for our client in Ivory Coast (west African countries)</li><li>Act as business consultants for our client in, leveraging their data to analyze market opportunities.</li><li>Assess our client’s customer base in Ivory Coast and identify connections to top developers and projects.</li><li>Determine which customers align closely with our client’s existing client base.</li><li>Recommend strategies to engage top developers and secure projects, focusing on our client’s strengths in elevators, escalators, and building solutions.</li></ul> Requirements: <ul><li>Bachelor’s degree preferably in engineering</li><li>5 years of relevant working experience in business development or sales role in a similar B2B industry.</li><li>Working closely within a distribution environment managing distributor business in related industries across Ivory Coast (west African countries) with a focus on growth.</li><li>Experience in souring and onboarding new distributors in both current and new markets.</li><li>Excellent understanding of value selling techniques.</li><li>Excellent communication skills with the ability to build strong relationships and influence customers and colleagues.</li><li>Hands on with the ability to work independently and propose alternatives and solutions.</li><li>Excellent French, Arabic and English language skills.</li></ul>&nbsp;

Responsibilities: <ul><li>Define, drive, and support changes to improve distributor business competitiveness and customer value</li><li>Establishing new distributors where needed to optimize go to market channels to realize business growth</li><li>Accountable for market data, segments and information needed to support business and market share growth in each country within the area of responsibility</li><li>Understand Distributors customer needs holistically.</li><li>Proactively develop our client’s position, brand awareness in distributor countries</li><li>Identifying growth opportunities by building relationships with key customers in the assigned area.</li><li>Support and develops our client’s position in his/her customer base or market area.</li><li>Create and track strategic sales growth targets with distributors</li><li>Business planning and forecasting for the area.</li><li>Define and implement pricing policies for the distributors in line with unit targets.</li><li>Lead and develop programs for strategizing sales and ensure the progress and execution of development plan and roadmaps together with sales.</li><li>Accountable for driving an opportunity pipeline in early stages of the customer journey and throughout the decision-making process to grow the sales funnel, maximize profitability and share of market.</li><li>Collaborate with both distributor sales and regional development teams to ensure product development is meeting market demands and pricing strategies are tailored to capture value propositions.</li><li>Responsible for gathering and documenting (e.g., to CRM) relevant information about the market and competitors.</li><li>Ensure data visibility, accuracy, and reporting for periodic business review meetings.</li><li>Lead meetings and negotiations with stakeholders and business partners to pursue business opportunities and protect the organization’s business interests</li></ul> &nbsp;Other details&nbsp; <ul><li>Construction Sales Cycle and Consultant Roles</li><li>Provide a basic overview of the construction sales cycle.</li><li>Explain the role of consultants in construction projects, including their responsibilities and contributions.</li><li>Top Developers and Projects in Ivory Coast (west African countries)</li><li>Identify leading developers and major construction projects in Ivory Coast (west African countries)</li><li>Highlight opportunities to build on these developments for business growth.</li><li>Business Consulting for our client in Ivory Coast (west African countries)</li><li>Act as business consultants for our client in, leveraging their data to analyze market opportunities.</li><li>Assess our client’s customer base in Ivory Coast and identify connections to top developers and projects.</li><li>Determine which customers align closely with our client’s existing client base.</li><li>Recommend strategies to engage top developers and secure projects, focusing on our client’s strengths in elevators, escalators, and building solutions.</li></ul> Requirements: <ul><li>Bachelor’s degree preferably in engineering</li><li>5 years of relevant working experience in business development or sales role in a similar B2B industry.</li><li>Working closely within a distribution environment managing distributor business in related industries across Ivory Coast (west African countries) with a focus on growth.</li><li>Experience in souring and onboarding new distributors in both current and new markets.</li><li>Excellent understanding of value selling techniques.</li><li>Excellent communication skills with the ability to build strong relationships and influence customers and colleagues.</li><li>Hands on with the ability to work independently and propose alternatives and solutions.</li><li>Excellent French, Arabic and English language skills.</li></ul>

Responsibilities: Planning and Budgeting: <ul><li>Assist on annual budget preparation.</li><li>Assist on monthly forecast preparation.</li><li>Track weekly forecast variance. In order to provide accurate and timely reports.</li></ul> Inventory Risk tracking/Analysis: <ul><li>Inventory reserve preparation</li><li>High light inventory risks and opportunities monthly</li><li>Monitor inventory physical count.</li><li>In order to comply with corporate policies and risk control</li></ul> Costing accounting: <ul><li>Data prepare(Mater master/Routine/Std cost);</li><li>Mth ending JE booking</li><li>PPV programme and analysis</li><li>Mat. usage analyzing&nbsp;</li><li>Production scrap report preparing</li></ul> FA accounting: <ul><li>Familiar with Capital Assets policy and comply with the policy(Include local policy)；</li><li>Prepare FA management report(Acquisitions, disposal, transfer etc.) and leading fixed&nbsp;</li><li>assets physical count</li><li>Issuing Asset Tags to assets responsible department</li><li>Intercompany Transfers of Fixed Assets data preparing and follow to financial posting</li><li>Follow Open PO&amp;IO&amp;CIP tracking report by month</li><li>CER review and budget control with report and management.</li></ul> Requirements: <ul><li>At least bachelor’s degree in finance/accounting/taxation or related.</li><li>Over 3 years working experience in Finance, costing managerial position is preferred&nbsp;</li><li>Good knowledge and experience in costing of manufacturing. Understand how to manage and improve Mfg. variance.&nbsp;</li><li>Good knowledge and experience in SAP.</li><li>Fluent English Mandarin, both written and oral</li><li>Strong will to learn and develop the skills.</li><li>Excellent Attention to Details</li></ul>

Responsibilities: <ul><li>Setup and Configuration. Deploy and configure M365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.</li><li>Implement security and compliance policies to ensure data classification and compliance.</li><li>Conduct Proof of Concept (POC), new product evaluations and fitment.</li><li>Configure and manage user accounts, licenses, and permissions.</li></ul> Management and Operation: <ul><li>Monitor and maintain the health and performance of M365 services.</li><li>Troubleshoot and resolve issues related to M365 services and applications.</li><li>Perform regular updates and maintenance to ensure optimal performance and security.</li></ul> Collaboration and Support: <ul><li>Work closely with other IT teams to integrate M365 services with existing systems and applications.</li><li>Provide technical support and guidance to end-users and other IT staff.</li><li>Conduct training sessions and create documentation to help users effectively utilize M365 services.</li></ul> Continuous Improvement: <ul><li>Stay up-to-date with the latest M365 features, updates, and best practices.</li><li>Identify opportunities for process improvements and automation to enhance efficiency and productivity</li><li>Participate in the planning and lead execution of M365-related projects and initiatives.</li></ul> Requirements: Additional Requirement details - Microsoft 365 Certified: <ul><li>Enterprise Administrator Expert or other relevant certifications.</li><li>roven experience in setting up, configuring, managing, and operating M365 tenant and workloads.</li><li>Strong knowledge of Microsoft 365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.</li><li>Experience with PowerShell scripting for automation and management tasks.</li><li>Experience with hybrid M365 environments and integration with on-premises systems.</li><li>Familiarity with security and compliance features in M365, such as Data Loss Prevention (DLP), Conditional Access, and Multi-Factor Authentication (MFA).</li><li>Knowledge of Azure Active Directory and related identity management solutions.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li></ul> Educational Qualification: <ul><li>Bachelor’s Degree in Computer Science, Information Technology or related field</li></ul> Experience: <ul><li>Minimum 5 to 6 years in EUC environment.</li><li>2 to 3 years of experience with skilled and experienced M365 Engineer and responsible for setting up, configuring, managing, and operating our M365 tenant and workloads. This role requires a deep understanding of Microsoft 365 services.</li></ul>

Responsibilities: Site Safety Management:&nbsp; <ul><li>Lead daily site-based safety activities, including risk assessments, toolbox talks, and audits.</li></ul> Regulatory Compliance:&nbsp; <ul><li>Ensure full compliance with Taiwan’s construction safety regulations and relevant international standards.</li></ul> Incident Response:&nbsp; <ul><li>Manage incident investigations, corrective actions, and reporting procedures.</li></ul> Contractor Oversight:&nbsp; <ul><li>Monitor and enforce safety standards for contractors and subcontractors on-site.</li></ul> Documentation &amp; Audits:&nbsp; <ul><li>Maintain accurate SH&amp;E records and support both internal and external audits.</li></ul> Project Exposure: <ul><li>Operate across high-rise, industrial, commercial, or infrastructure construction environments.</li></ul> ﻿Requirements: <ul><li>Experience: 7+ years in construction or engineering environments, with hands-on SH&amp;E responsibilities; experience supporting both office-based and site-based operations.</li><li>Skills: Proficient in risk assessments, incident investigation, subcontractor safety oversight, SH&amp;E training delivery, and internal/external audit preparation.</li><li>Certifications: NEBOSH, ISO 45001 Internal Auditor, or Taiwan OSH license preferred.</li><li>Knowledge: In-depth understanding of Taiwan construction safety laws and international SH&amp;E standards; experience in aligning local operations with regional programs.</li><li>Language: Bilingual in Mandarin and English to effectively operate in multinational environments and communicate with local and regional stakeholders.</li><li>Location: Based in Taipei or willing to relocate; must be able to support project sites across Taiwan (only local Taiwanese can be considered)&nbsp;</li></ul>

Responsibilities: <ul><li>Establishes and maintains a strategic relationship with key stakeholders in business and the IT organization.</li><li>Define and Drive Digital Supply Chain Agenda across process, people and technology collaborating with business stakeholders.</li><li>Provide thought leadership around the use of technology to achieve business goals and objectives.</li><li>Pioneer the development of a 3-5-year roadmap, providing annual reviews of status collaborating with business stakeholders and enterprise architects.</li><li>Supports development of the AMEA template across technology for these processes. Works with Global teams to establish the Global templates and ensure the sanctity of the templates.</li><li>Works with Functional Leads in other areas to discuss potential solutions that match the business strategy with the technology strategy.</li><li>Define solutions and execute optimal project plans with partner teams.</li><li>Proponent of Agile driving quicker and faster delivery with excellence.</li><li>Drive S4 HANA Template design and delivery for Supply Chain and Procurement modules.</li><li>Identify technology opportunities which provide strategic/tactical advantages in planning, managing and conducting the business.</li><li>Engage with key customers and other external business partners to deliver IT solutions in a high quality, globally conscious manner</li><li>Deliver innovative, efficient and cost-effective solutions to meet enterprise needs and to drive business growth and profitability.</li><li>Act as Leading change agent in delivering and embrace digital strategies. Influence the prioritization of Information Technology decisions for global businesses to ensure world-class delivery and value for IT investment.</li><li>Application Delivery – Define, analyze, and deliver business initiatives in accordance with business and IT priorities and annual budgets.</li><li>Build Talent – Promote and build global leaders, develop staff with the needed functional and technical skills required to meet organizations growing application portfolio and changing technology needs.</li><li>Provides Business Technology thought leadership, bringing knowledge and solutions to drive business outcomes.</li><li>Thinks ‘digital’ and embraces next generation ways of doing work.</li></ul> Advocacy&nbsp; <ul><li>Partner with Senior Business stakeholders to deliver business needs.</li><li>Manage 3rd party vendors ensuring high service level and optimal cost.</li><li>Ensure scalability of the programs by setting up the right framework.</li><li>Invest in building talent and develop high performing teams.</li><li>Supports service improvement and business-as-usual projects by working with various service owners and Architects.</li><li>Negotiate agreements and commitments by facilitating communication between business stakeholders and IT from initial requirements to final implementation.</li><li>Champions change management activities to minimize disruption and achieve desired results from initiatives that are enabled by technology.</li><li>Work with service managers / Vendor teams on key BU business issues, identifying and resolving potential problems and conflicts.</li><li>Collaborate with other IT functional areas to remain apprised of project status and inform stakeholders of progress.</li><li>Work with program delivery and excellence guidelines and ensure that every project is following the same.</li></ul> Consulting <ul><li>Contributes to the business’ strategic planning process.</li><li>Provides strategic technology and process consultation to business.</li><li>Performs assessments and provides recommendations on IT and business initiatives and solutions based on business relevance.</li><li>May advise on options, risks, costs versus benefits, and impacts on products, business processes, and system priorities.</li><li>Analyzes and advises on new business initiatives.&nbsp;</li><li>Stays abreast of industry trends in business and technology to determine impact to the achievement of organization(s) goals.</li><li>May recommend options, identifies risks and analyzes cost vs. benefits.&nbsp;</li><li>Provides strategic consultation to stakeholders in defining or designing business processes, functions and organizational structures.</li></ul> Business Case&nbsp; <ul><li>Works with business teams to understand project requirements, shapes the initial project request, and provides a high-level estimate of the project effort and cost used in cost-benefit analysis&nbsp;</li><li>Conducts feasibility studies and makes recommendations to stakeholders based on its alignment with the business strategy and roadmap.&nbsp;</li><li>Contributes context to the business case such as recommending expenditures based on the size, scope, and cost of hardware and software components.&nbsp;</li><li>Ensures anticipated benefits are realized and key process indicators and report card is measured, tracked and communicated.</li></ul> Planning and Prioritization&nbsp; <ul><li>Works with organization stakeholders and technical resources to create and implement a solution required to meet organization(s) business goals.</li><li>Monitors business demand to enable appropriate planning of IT’s resources.</li><li>Maintains awareness of changes to organization(s) strategy, goals and processes to ensure solutions/requirements/priorities appropriately reflect the needs of the organization(s)&nbsp;</li><li>Facilitates changes when necessary.</li></ul> Risk Management <ul><li>Works with business stakeholders in the identification and evaluation of risks associated with business decisions.</li><li>Identifies risks, outside of current project scope, that will impact the organization(s) such as business process or IT security.</li><li>May help in the development of risk mitigation plans.</li></ul> Communications <ul><li>Business Partnering to collaborate and manage business expectations.</li><li>Stays informed on project(s) status to provide business with regular status.</li><li>Communicate with organization’s stakeholders, project managers, and other to ensure awareness of progress, risks, and results.</li></ul> Measurements <ul><li>Ensures that projects align with the technology that best provides maximum return on investment.</li><li>Works with business and IT executives to define business and IT performance metrics.</li><li>Measures, tracks and reports on benefits realization, IT performance, and customer satisfaction levels.</li></ul> Service Level Agreements (SLAs) <ul><li>Reviews Service-Level Agreements (SLAs) with clients in accordance with IT standards and specifications as required</li><li>Communicates SLA results and issues to appropriate stakeholders</li><li>Work is performed in a Hybrid environment including normal work activities.</li><li>Role is located in India - Bangalore</li><li>Travel to international/domestic locations based on project asks</li></ul> Requirements:&nbsp; <ul><li>13-16 years of relevant functional and technical work experience.</li><li>Engineer / MBA or equivalent degree in Tech/ Information Systems from tier 1 college.</li><li>Extensive experience as IT Business partner for Supply Chain Function, with functional knowledge across all verticals within supply chain.</li><li>Proven experience in both Make and Non-Make domain through delivery of IT Initiatives for Plan, Source, Make, Deliver verticals.</li><li>Good Knowledge of SAP ECC and SAP S4, with functional expertise in SAP Supply Chain modules such as MM, PM, WM, QM, PP.</li><li>Should have managed multiple vendors to deliver complex IT Projects.</li><li>Should have led large scale Supply Chain tech transformation programs.</li><li>Has the experience and cultural awareness required to work effectively with a global team</li><li>Developing strategic plans and setting timelines for evaluation, development, and deployment of solutions</li><li>Identifying opportunities for simplifications and digitization of various workflows across the organization</li><li>Supervising quality assurance processes, integration, and system tests</li><li>Excellent leadership, team building, and management skills</li><li>Ability to Communicate and inspire confidence at a senior level with technical and non-technical audiences</li><li>Experience in identification, evaluation and documentation of process flows, risks and controls</li><li>Ability to engage with functional business leaders at a strategic level, as well as with delivery teams at an operational level</li><li>Hands-on experience leading such areas end-to-end and track record of delivering results and business value</li><li>Requires team leadership skills, experience/in-depth knowledge of business operations and IT processes</li><li>Experience with organizational change management preferred</li><li class="ql-align-justify">Proficient in English Language (Writing, reading &amp; Speaking)</li></ul>

Role Description <ul><li>The VP of Government Relations &amp; Public Affairs (GR/PA) Africa role aims to enhance business value by positioning our client favourably with governments and civil society in the Africa region. The plurality of Africa’s 53 countries, with their constituencies, cultures, interests, and agendas pose a significant challenge for effective government relations and public affairs, as does unbridled social and political change and substantial ABC issues.</li><li>Advises on political systems, government processes and key personalities within government and civil society for the countries within the region;</li><li>Sets up systems for collecting, interpreting and disseminating intelligence from politics, government and related sectors as reliable input for corporate and business decision-making;</li><li>Advises Our client’s corporate functions and business units on interpreting underlying nuances and cultural subtleties involved in government decision-making;</li><li>Anticipates potential issues from government systems for prompt escalation to Our client’s leadership;</li><li>Identifies significant country and regional political events and trends for inclusion in GR strategies;</li><li>Determines the impacts of regional government policies, tax, finance and regulatory developments on Our client’s business and advises on appropriate strategies and plans for response;</li><li>Assesses complex political and social systems and provides appropriate advice to the regional team.</li><li>The role is expected to maintain a robust understanding of the political environment and drivers for government and civil society stakeholders (local, regional and federal) and be in tune with the cultures, societies and nuances of the countries making up the region. He/she will:</li><li>Work closely with businesses and functions to secure opportunities and manage risks;</li><li>Engage with the government to shape regulatory frameworks and influence policy, advocating on behalf of and interests;</li><li>When decisions are considered, provide balanced perspectives that integrate business, functional, geographical, and temporal perspectives;</li><li>Work together with the business in developing a government-specific Customer Value Proposition that differentiates Our client from its competitors as a partner of choice;</li><li>Map relationships and engagements with government and civil society stakeholders.</li><li>The priority for the Head of GR/PA Africa is to support Our client by providing strategic advice to the business on the one hand and achieving a maximum degree of influence over the regulatory environment in which the company operates on the other, with the central objective of preserving and building the business value. In addition, the role monitors, identifies and influences the operating environment as affected by statutory, legislative and regulatory governmental actions, whether local, regional or federal, that may affect Our client’s operations.</li></ul> Key Responsibilities: <ul><li>The incumbent is expected to possess an understanding of the regional, country and local businesses, political trends and key decision-makers/influencers, and an understanding of the critical drivers for Our client’s Group success.</li></ul> He/she must: <ul><li>Deliver superior policy, country and stakeholder analysis and engagement plans that help to inform credible strategies, often on short notice.</li><li>Develop a robust regional strategy to manage government stakeholders, including identification, engagement planning and relationship management</li><li>Anticipate/monitor policy change and interpret political drivers. Identify business threats and opportunities arising from statutory, legislative or other regulatory governmental action, including mitigation activities.</li><li>Support business leaders in their engagements with decision-makers. - Devise and implement advocacy plans (setting out desired policy outcomes in support of business goals, developing position papers, running engagement programs, etc.) in cooperation with the businesses, functions and in-country resources. - Leverage the informal and formal workings of government, embassies and associations to support the delivery of our clients business objectives.</li><li>Ensure coordination and maximise synergies among GR/Public Affairs, other Non-Technical Risk functions, and the relevant businesses.</li><li>Share GR/Public Affairs best practices with business representatives and actively develop local resources in-country where practical.</li><li>Ensure absolute compliance with applicable government ABC, transparency and ethical standards, and Our client’s Group rules and policies.</li></ul> Requirements: <ul><li>Confident, trusted and mature individual with a minimum 12 years experience in a mix of strategic consulting, analytical, business, government /diplomatic and Regulatory Affairs/Government Relations and Public Affairs roles;</li><li>JD or Masters degree in a relevant area of study (International Relations, Political Science, Public Policy, etc.);</li><li>Ability to understand how technical language in legislative and regulatory proposals could affect Our client’s operations, identify business implications and synthesise policy documents;</li><li>A solid network of political stakeholders within relevant bodies throughout African countries;</li><li>High degree of discretion; unquestioned and uncompromising personal and business integrity;</li><li>Capacity to multi-task and manage complexity and highly fluid situations; - Ability to manage and deliver against compressed deadlines;</li><li>Strong influencing/motivating skills and ability to drive delivery through others;</li><li>Highly developed interpersonal skills, able to work effectively with a wide range of internal and external stakeholders at all levels;</li><li>Experience in Issues Management and Crisis Management;</li><li>Good knowledge of governance and business control frameworks. Evidence of strong analytical skills</li><li>Can-do attitude in accomplishing what is necessary, either through own efforts or through others</li><li>Outstanding communicator; excellent command of English in written and spoken form required; advanced command of at least one additional African language (e.g., French) is a significant advantage.</li><li>Ability to work effectively in cross-cultural and diverse stakeholder environments. Good negotiator and coalition builder.</li><li>Considerable experience in African regulatory frameworks and processes is a requirement.</li></ul>

Responsibilities: 1. Credit Management <ul><li>Collaborate with the insurance company to ensure customer credit limits are validated and aligned with business needs.</li><li>Understand the business requirements and communicate them effectively to the insurance provider to secure necessary support.</li><li>Monitor and evaluate customer creditworthiness while balancing business growth objectives with prudent credit risk management</li></ul> 2. Insurance Management <ul><li>Manage credit insurance policies to protect the company against potential bad debts.</li><li>Liaise with insurance providers to ensure adequate coverage and timely claims processing.</li><li>Maintain accurate records of insured accounts and ensure compliance with insurance terms.</li></ul> 3. Cash Collection <ul><li>Oversee and ensure timely collection of receivables to maintain healthy cash flow</li><li>Manage service provider and oversea the daily operations. Ensure clear SOP for smooth operations.</li><li>Develop and implement strategies to reduce overdue accounts and improve Days Sales Outstanding.</li><li>Collaborate with sales, customer service teams, and customers to resolve disputes, facilitate prompt payments, and maintain strong relationships for smooth credit and collection processes.</li></ul> 4. Credit Policy Enforcement <ul><li>Develop, implement, and maintain the company’s credit policy to ensure consistent and fair credit practices as per the group norm.</li><li>Act as the gatekeeper to enforce credit policies and procedures, ensuring no undue risks are taken.</li><li>Provide training and guidance to internal teams on credit policies and best practices.</li></ul> 5. Risk Management <ul><li>Identify, assess, and mitigate risks related to credit and cash collection.</li><li>Prepare regular reports on credit performance, overdue accounts, and risk exposure for senior management.</li><li>Proactively recommend improvements to credit processes to enhance efficiency and reduce risks.</li></ul> 6. Engaging in FX topic <ul><li>Providing the details of customer payment&nbsp;</li><li>Providing the landing estimation of AR.</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.</li><li>3 years of experience in credit management, accounts receivable, or a similar role.</li><li>Experience in managing credit insurance policies is highly desirable.</li><li>Familiarity with industry-specific credit practices and regulations in FMCGs.</li><li>Professional certification in credit management (e.g., CICM, NACM) is a plus.</li></ul>

Responsibilities:﻿ Proactive Disruption Management: <ul><li>Actively monitor ocean shipments, identifying potential disruptions before they escalate.</li><li>Use various tools to identify issues and take immediate action to communicate delays or disruptions to stakeholders.</li><li>Work directly with marine carriers, drayage providers, freight forwarders, ports and customers to resolve delays.</li></ul> Effective Communication: <ul><li>Serve as the primary point of contact for in-transit shipments with marine carriers, Customer Service Representatives (CSR), and Demand Resource Planners&nbsp;</li><li>(DRP) to communicate issues and implement corrective measures.</li><li>Ensure timely updates on shipment delays and disruptions are communicated to all stakeholders.</li></ul> Data-Driven Action: <ul><li>Regularly analyze shipment data to identify trends and potential disruption risks, developing proactive strategies to prevent delays.</li><li>Utilize tools including SAP, PowerBI, Excel, Visibility Vendors, etc. to extract and compare shipment data, ensuring real-time decision-making.</li></ul> Continuous Improvement: <ul><li>Proactively suggest process improvements related to data accuracy, carrier compliance, and system enhancements to minimize disruptions.</li></ul> Reporting and Analysis: <ul><li>Extract, summarize, and report findings on marine shipment data as needed, providing insights that support logistics operations and decision-making.</li><li>Track and trace business-specific requests, ensuring that all initiatives are aligned with improving shipment outcomes.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Commerce, Science, Supply Chain, or Operations.</li><li>1-2 Years of Experience in Logistics or Supply Chain Operations.</li><li>Experience with SAP, Real Time Visibility Vendor, PowerBI, Excel, Salesforce, etc</li></ul>

Responsibilities:﻿ <ul><li>Serve as the main contact for customer complaints and quality issues—coordinate root cause analysis and corrective actions (8D, CAPA), ensuring robust and timely responses.</li><li>Monitor complaint trends, DPPM, COPQ, warranty returns, and initiate improvement initiatives when necessary</li><li>Investigate internal and supplier quality issues; lead supplier audits, performance evaluations, process audits, and enforce corrective measures</li><li>Review customer contracts and quality requirements (PPM targets, FAI demands, Q-certifications); communicate deviations and ensure alignment across internal teams.&nbsp;</li><li>Conduct onsite visits to customer plants and supplier locations for quality discussions, complaint containment, and relationship building</li></ul> Requirements: <ul><li>Must have experience in the automotive industry (Tier 1 or Tier 2).</li><li>Familiarity with quality management for connectors, harnesses, and cable products is preferred (but not mandatory).</li><li>Approximately 5 years, ideally under 30 years of age, with growth potential.</li><li>Familiarity with customer quality complaint handling processes.</li><li>Proficiency in quality tools (e.g., 8D, 5 Whys, FMEA).</li><li>Preference will be given to candidates with AQE/PQE experience.</li><li>Working proficiency in English is a plus.</li><li>Associate degree or higher; a bachelors degree is preferred.</li></ul>

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69 monitor progress Jobs found

Business Development Manager role – Congo (Ivory Coast & West African Countries)

Business Development Manager – Senegal (Ivory Coast & West African Countries)

Finance Analyst – Plant Operations

EUC Consultant M365

Safety, Health & Environment Manager

Lead business Partner Supply Chain - Enterprise Systems - AMEA

Vice President - Government Relations & Public Affairs, Africa

Credit Controller

Logistics Assistant

Customer Quality Engineer (CQE)

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69 monitor progress Jobs found

Business Development Manager role – Congo (Ivory Coast & West African Countries)

Business Development Manager – Senegal (Ivory Coast & West African Countries)

Finance Analyst – Plant Operations

EUC Consultant M365

Safety, Health & Environment Manager

Lead business Partner Supply Chain - Enterprise Systems - AMEA

Vice President - Government Relations & Public Affairs, Africa

Credit Controller

Logistics Assistant

Customer Quality Engineer (CQE)

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WhiteCrow is on a mission to connect companies with the best talent across the globe.