Sales Manager

Line Manager (Improvement)

Area Major Project PMO Director, APAC, MEA

Talent Acquisition Advisor

Facilities & Utilities Manager

Medical Manager MYSG

Senior Data Engineer (Python)

Senior Proactive Engineer

Process Industries, Sales Manager / Leader

HR Transaction Delivery Analyst

Role Description: <ul><li>Reporting to the Regional Business Development Manager, Southern Corridor, the Sales Manager is responsible for developing and managing the country sales and marketing initiatives in line with Group strategy and ensure delivery of Plan/Budget Volumes, Margins and operational KPI’s in Zambia.&nbsp;</li></ul> Responsibilities: Financial: <ul><li>Achieve budgeted volumes and margins as per the annual Sales plans targets for Zambia.</li><li>Strict adherence to credit management as stipulated in the company’s standard operating procedures.</li><li>Timely debt collection from all customers and adhere hence to the signed off contractual agreement with all customers.</li></ul> Business Performance <ul><li>Manage sales and marketing activities, creating wide portfolio of clientele, tenders and propose shift in market strategies from time to time to meet the agreed budgets.</li><li>Provide Market intelligence insights by proactive involvement with various contacts to extract relevant information and through research to drive profitability.</li><li>Monitoring sales, stock, supply to the region for trading business and publish a management reporting on regular basis.</li><li>Share information with management critical for strategy and any new information on new projects and various opportunities in the market.&nbsp;</li></ul> Compliance <ul><li>Ensure the company is in compliance with legal and other regulatory requirements regarding sales in order to avoid any breach of law or policy.</li><li>Carry out proper mapping of policies, procedures and process parameters with accounting system</li></ul> Stakeholder Management <ul><li>Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.</li><li>Maintain close working relationships with the supply and logistics team to ensure proper planning of product to achieve business target satisfying the customers’ needs</li></ul> Requirements: Knowledge; Skills and Experience required for this Role <ul><li>University Degree in Business Development / Marketing /Commerce or related field</li><li>At least 5 years demonstrated experience in Oil Industry / Related Industry</li><li>Computer literate</li><li>Strong business negotiation skill</li></ul>

Responsibilities: <ul><li>Responsible for building capabilities through the deployment of the AM COE to enable standard process standards to be embedded and drive improved and sustainable operational results within the site.&nbsp;</li><li>Facilitate monthly performance AM CoE review with the site AM CoE members.&nbsp;</li><li>Participate in monthly KWS call with the Regional Lead of AM CoE.</li><li>Lead governance process to ensure the effective delivery of the AM program and activities.</li><li>Actively engage with the Regional CoE lead to devise strategy and execution of existing and future AM CoE Phase development and deployment.</li><li>Ensure the use of AM tools are being adopted to drive business process excellence and deliver business results, while developing, training, and supporting cross functional teams across the site on AM tools.</li><li>Support the implementation of Digitalization on AM apps at site level.&nbsp;</li><li>Provide training on AM CoE tools.&nbsp;</li><li>Set targets and ensure key performance metrics are available to be published for AM, updating key stakeholders on a regular basis, escalating issues accordingly to the appropriate channels.&nbsp;</li><li>Ensures the use of best practices and applies lessons learned from previous projects; shares lessons learned with other project management team members. Prove linkage of key performance indicators to business process effectiveness. Document and institutionalize controls.&nbsp;</li><li>Responsible for supporting the execution of relevant projects within assigned area / shift.</li><li>Responsible for monitoring, analysis and keeping the control of the process for the line by strict monitoring and variation analysis of the production plan.</li><li>Ensures that the personnel comply with Safety and Food Safety regulatory requirements throughout their lines.</li><li>Accountable for participating in the Safety Seven program by performing the Gemba walks while ensuring that operations personnel comply with all the policies, programs and activities focused on preventing injuries, sickness and environmental sustainability. All this, through safe behaviors, K-Value alignment and the belief that all injuries are preventable.</li><li>Accountable for participating &amp; close on the identified actions from the Gemba walks (Golden Six) and participates in the scheduled walks.</li><li>Responsible for complying with good manufacturing practices. If a food safety variation is identified, this person is responsible for final reporting together with Line Manager and following up on corrective actions after agreement with relevant department such as QA, Engineering &amp; Technical team.</li><li>Ensures the implementation and follow up of actions resulting from root cause analysis, enabling problem-solution sessions related to the equipment and continuous improvement.</li><li>Active participation, analyses &amp; understand with other COE’s, all the line shutdowns, variations, OEE Trends, waste and generates action to avoid them.</li><li>Leads improvement projects for the line oriented to generate savings and increase productivity to directly impact the OEE and comply with the plant savings pipeline.</li><li>Responsible for giving weekly and monthly visibility of all activities related to their line by giving service needs for their lines, therefore job planned accordingly.</li><li>Ensures compliance with the company Work Systems (KWS) culture across all Supply Chain functions to enhance ways of working driving towards being KWS compliant Manufacturing Plant.</li><li>Responsible for managing the operation team (HR process): vacation, absence, leaves, extra hours, as well as execution of disciplinary actions.</li><li>Ensures the technical and leadership competency development of their Shift Managers &amp; development of the operative personnel.</li><li>Maintains high motivation, productivity and work environment levels among the production personnel by establishing and keeping permanent contact and good communication to identify their needs and concerns.</li><li>Other duties as assigned.</li></ul> Requirements: <ul><li>This position requires the applicant who is tertiary educated in a manufacturing or other supply chain operations discipline.</li><li>Demonstrated ability to manage complexity coupled with strong problem solving, negotiating, and decision-making skills.</li><li>Strong knowledge of manufacturing within a FMCG operation.</li><li>Experience in implementing lean manufacturing techniques., AM, continues improvements tools in processes.</li><li>Strong people management is required coupled with the ability to work cross functionally across the organization.&nbsp;</li><li>Able to communicate and influence at all levels of the organization.</li></ul>

Responsibilities: Safety and Quality: <ul><li>Proactively drive safety and quality performance of the project portfolio within the scope of responsibility Customers.</li><li>Establish and promote service-minded culture and outside-in thinking in customer project management, and drive the adaptation of best practices related to customer journey and customer experience management</li><li>Capture and feed Voice of Customer throughout the customer project; especially related to how manages the project</li></ul> Project Management Governance : <ul><li>The MP PMO Director owns the MP Project Management Governance model and is responsible for its review, updating and deployment across the APM Area. </li><li>The model defines the responsibilities and accountabilities of both Area and Front Lines and, specifically includes:</li></ul> Project Audits: <ul><li>Risk and Opportunity (R&amp;O) Management analysis, from pre-tender through to the Project execution period</li><li>Tender reviews and sign-off</li><li>Project financial reviews</li><li>Project Steering Reviews</li><li>Project monitoring reviews, such as PCGs</li><li>Start-up meetings</li></ul> Program and project management: <ul><li>Measure, monitor and support project portfolio planning, forecasting and execution</li><li>Facilitate portfolio governance</li><li>Provide guidance in tender development and project planning, execution and governance</li><li>Optimize project management resources and their allocation across the portfolio</li><li>Support and coach project managers, perform project reviews</li><li>Ongoing review of Project Management tools and where required drive development and deployment</li></ul> Leadership and people development: <ul><li>Contribute to strategic planning and decision-making to develop and implement a strategy for MP Project Management that is aligned with the organization’s overall vision and its current and long-term business objectives.</li><li>Project management development across APM leading to internal / external certifications</li><li>Develop a pipeline of Senior Project Managers who can take on larger, more complex projects in differing FLs/countries.</li><li>Lead and develop the PMO team and project management professionals to achieve budget, safety, quality and customer satisfaction goals. Identify and address competence development needs for project managers, planners, project and order admins, and quantity surveyors&nbsp;</li><li>Contribute to Delivery Operations strategic planning and decision-making to drive project management capabilities in line with the overall vision and business objectives</li></ul> Delivery Operations management: <ul><li>Work with other Delivery Operations staff and teams to ensure correct and consistent use of project management policy, processes and tools, and appropriate resource allocation to support this</li></ul> Business performance: <ul><li>Measure and monitor project portfolio performance, identify improvement opportunities and drive actions to improve business performance</li><li>Set targets for and manage the performance of the PMO team</li><li>Establish PMO budget and monitor customer service, safety, quality and financial performance to optimize resources and prioritize investments</li><li>Provide input and feedback about changes needed the client Way</li></ul> Requirements: <ul><li>Minimum 15 years of related experience, with at least 3 years as a PMO Director or Project Director for large-scale projects.</li><li>Customer relationship management skills and experience</li><li>Customer project management and portfolio management skills and experience</li><li>Knowledge of construction industry contracts, business practices and their management</li><li>Financial, business and process management knowledge</li><li>Basic knowledge of installation methods and site management</li><li>Experience and are comfortable working in a matrix environment, ability to influence stakeholders, develop strong collaboration to move projects forward.&nbsp;</li><li>Experience in project management forecasting, cash flow management and understanding the risks and opportunities within projects.&nbsp;</li><li>Ability to coach and develop Project Managers / Director for countries within APM.</li><li>Knowledgeable and proficient in project management tools.&nbsp;</li></ul>

Role Description: <ul><li>This role delivers recruitment activities for the supported population, engaging with People Managers to understand their requirements and driving the end-to-end recruitment process. </li><li>The TA Advisor partners with the Talent Acquisition Coordinator to provide an excellent candidate and People Manager experience. </li><li>Specialized expertise in local market knowledge, most effective sourcing channels, industry networks, and competitive landscapes to drive efficiency in recruitment process; As part of a BU Squad liaises with BU TA Lead and BU People Experience Lead to ensure recruitment service delivery is in line with overall Employee Lifecycle practices within the BU.</li></ul> Responsibilities: <ul><li>Provide specialist technical expertise to lead both proactive and reactive Recruitment activities in accordance with policies, standard operating procedures and guidelines</li><li>Drive the end-to-end recruitment process, partnering with the People Manager and People Lead providing market insights and accountable for candidate experience, including tracking, assessment, feedback and offer (for externals) and assists with internal offers as needed</li><li>Work with People Managers to establish business requirements and to determine applicant requirements, leads and coaches managers throughout process to drive identification, selection and landing of best talent</li><li>Work with TA Coordinator to deliver the end-to-end recruitment process for candidates</li><li>Source the best candidates for vacancies using range of mediums and channels- owning the creation and execution of a sourcing strategy to generate both active and passive talent for current and future vacancies</li><li>Act as a candidate relationship manager during hiring processes for immediate needs while proactively building talent pools for future hiring needs and provide high-touch support for key Recruitment moments that matter to candidates and hiring</li><li>Collaborate with BU Talent Acquisition Lead an/or TA Lead to understand and implement processes, drive continuous improvement and provide quality service. Drives operational efficiency with a focus on continuous improvement, candidate and hiring manager experience and meeting SLAs.</li><li>Support BU TA Lead and/or TA Lead with candidate and hiring manager satisfaction monitoring and implementing continuous improvement initiatives&nbsp;</li></ul> Requirements: <ul><li>Experience in talent acquisition processes and channels with dedicated and specialised expertise in sourcing , assessment, matching, selling and closing capabilities</li><li>Expertise in local market knowledge, the most effective sourcing channels, industry networks, and competitive landscapes to drive efficiency in recruitment process</li><li>Strong stakeholder management, collaboration and influencing skills</li><li>Good written and verbal communication skills</li><li>Drive for results &amp; customer service orientation</li><li>Strong project and vendor management skills, ability to lead complex projects and pro-actively manage work and drive continuous improvement</li></ul>

Responsibilities: <ul><li>Lead KWS RM COE and own equipment criticality element as part of the facilities and utilities operation.</li><li>Lead Facilities &amp; Utilities team insourcing maintenance strategy with a strong technical development plan</li><li>Delivery highest level of facilities and utilities machine reliability with the optimum level of preventive, corrective &amp; condition-based base maintenance strategic formulation and implementation.</li><li>Lead and implement integrated facilities management for factory-wide facilities management/maintenance. This includes the hard and soft service of the facilities management.&nbsp;</li><li>Key member and element owner of Technical COE on FUS and drive all global FUS programs.</li><li>Key member of NRC COE to drive sustainability agenda through out the factory.</li><li>Develop good relationships with other regional factories and strive for cross-learning and implementation of best practices for plant performance and KWS.</li><li>Owns engineering facilities and utilities R&amp;M cost budgeting and end-to-end management and monitoring.&nbsp;</li><li>Conducts effective cost reduction initiatives in line with ZLA &amp; KIMMS projects.&nbsp;&nbsp;</li><li>Leads ongoing cross-functional teams to conduct analyses of plant savings opportunities, identify CAPEX investment opportunities, and make strategic investments to support growth and machine reliability.</li><li>Provide coaching, and guidance &amp; lead the team towards a high-performing team.</li><li>Leads the team as the expert point of contact for facilities and utilities for the whole plant and provides support accordingly.</li><li>Owns Technician Training and development systems in support of Technician Progression</li><li>Responsible for Site Daily Meeting Cadence with Tier 1-4 meetings and ensure they are healthy for results sustainability.</li><li>To guard standards and regulations on EHS, QFS, and other fundamentals by participating in and coaching during Leader Led Observations, Safety 7, Golden 6, and other EHS and QFS activities.&nbsp;</li><li>Always maintain a good level of documentation and evidence management to support all internal and external audits. (QFS, KWS, EHS, DOSH, FSSC, HACCP, HALAL, and Global programs on FUS)</li></ul> Requirements: <ul><li>Degree in Chemical/Mechanical/Electrical Engineering or related discipline with at least 10 years of working experience.</li><li>Sound practical knowledge of mechanical engineering (rotating equipment, fasteners, bearings, gearbox, valves, thermodynamics, material strength &amp; compatibility, etc.)</li><li>Sound technical knowledge of utilities &amp; facilities equipment working mechanism and working principle (compressed air, WWTP, HVAC, chiller, coiler, hoist, rapid door, building maintenance (roof, drain, floor, etc.), electrical power supply, water supply, gas supply, nitrogen gas supply, etc.)</li><li>Preferably having work experience in F&amp;B industries with experience in SAP system</li><li>Technical experience in the following systems:&nbsp;</li><li>Six Sigma DMAIC process and strong analytical knowledge to lead and resolve complex issues.</li><li>Strong knowledge and awareness of different types of leadership and hands-on experience.&nbsp;</li><li>Capable of formulating different types of strategies to increase reliability, effectiveness, and collaboration of facilities and utilities teams to drive results in a sustainable way</li><li>Numerical literacy of basic electrical engineering (motor power, electrical load, cable sizing) and process engineering (basic mathematics related to the physics of pressure, temperature, level, force, etc.)</li><li>Sound hands-on experience in facilities &amp; utilities maintenance strategy formulation and conducting insourcing maintenance.&nbsp;</li><li>Exposed and have hands-on experience with pillar approached performance management (KWS), CI tools, analysis tools, sound problem-solving skills, and coaching skills.</li><li>Six Sigma Green Belt project implementation experience &amp; CAPEX project management will be an added advantage</li></ul>

Responsibilities: <ul><li>Develop and maintain for assigned product(s) / relevant therapeutic area(s) through attendance / participation at key internal meetings/training sessions, relevant congresses, and seminars and by regular self study of the national/Area literature.</li><li>Provide expert medical/scientific advice for assigned products and related therapeutic areas, including responding to requests for scientific/technical information; contribute to the development and medical and scientific accuracy of core dossiers generated by the medical department (i.e. HEOR dossiers, medical information packs, clinical expert reviews etc.).</li><li>Support internal teams such as sales and marketing and members of the Affiliate Brand Team to develop their scientific and technical expertise through the delivery of scientific update presentations. Work collaboratively and cross-functionally with other in-field members while retaining functional independence.</li><li>Establish and maintain professional and credible relationships with doctors / external experts and academic centers; this will involve participating in scientific congresses, coordinating advisory boards, round-table meetings, discussion fora etc.</li><li>Deliver scientific presentations and medical education programs to healthcare professionals individually or in groups (meetings, clinical sessions, etc.), where appropriate.</li><li>Screen relevant literature and other information from relevant scientific societies meetings and conferences and develop summaries of key messages for use within the Company (e.g. key areas of scientific/company interest, new trends in diagnosis, monitoring and treatments in the therapeutic area, etc.)</li><li>Deliver training to sales forces and other departments; develop and update relevant training materials.</li><li>Involved in the Medical/Brand planning process and to ensure that all planned projects/Scientific activities are carried out, ensuring all budgets, timelines and</li><li>compliance requirements are factored into the completion of projects.</li><li>Provide the required oversight to manage review, approval and conduct of investigator-initiated studies.</li><li>Review and preparation of promotional/ Non-Promotional material. Ensure the medical/scientific content is correct and fully compliant with PhAMA and SAPI code of practice.</li><li>Provide medical/scientific input into marketing strategy and key commercial initiatives, as required. Monitor the environment for competitive intelligence (e.g. product strategies, studies, commercial messages, positioning, etc.) and communicate, where appropriate, within the Company.</li><li>Responds to HCP’s medical enquiries and co-lead PV initiatives with the country Regulatory team.</li><li>Ensure compliance with all applicable national laws and regulations, guidelines, codes of conduct, policies and procedures and accepted standards of best practice.</li></ul> Requirements: <ul><li>Has a medical degree</li><li>Minimum 1-2 years post-qualification work experience in Medical Affairs function.</li><li>Experience working within the pharmaceutical industry or within clinical research is preferred</li><li>Experience working collaboratively and cross-functionally in a matrixed structure, supporting multiple stakeholders</li><li>Demonstrated ability to learn quickly and convey clinical and non-clinical technical information effectively to individuals with varying degrees of scientific acumen.</li><li>Demonstrated strong presentation and teaching skills with ability to effectively share information with others</li><li>Demonstrated ability to develop and maintain strong relationships; to lead &amp; engage</li><li>Experience applying analytical skills, to critically evaluate and effectively communicate key clinical data</li><li>Experience working with technology, including systems such as Microsoft Office</li><li>Role is based in Malaysia; covers to countries: Malaysia (60%) and Singapore (40%)</li></ul>

Responsibilities: <ul><li>DevOps assignments within a engineering team or product line.</li><li>Design, implement, and manage scalable, secure, and reliable infrastructure for AI projects.</li><li>Collaborate with data scientists and software engineers to streamline the deployment and operation of AI models.</li><li>Automate the deployment, monitoring, and scaling of AI applications using tools like Kubernetes, Docker, and Terraform.</li><li>Develop and maintain CI/CD pipelines to ensure efficient and error-free code releases.</li><li>Develop and maintain Infrastructure as code (IaC) solutions, automation of deployment, building High Availability network, working on container network</li><li>Monitor system performance, troubleshoot issues, and optimize infrastructure for cost and performance.</li><li>Mentor junior DevOps engineers and provide guidance on best practices and emerging technologies.</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.</li><li>Programming language experience in python, go, shell scripts.</li><li>5+ years of experience in DevOps or a related role.</li><li>Proficiency in cloud platforms such as AWS, Azure（prefer).</li><li>Strong experience with containerization and orchestration tools like Docker and Kubernetes.</li><li>Solid understanding of CI/CD tools such as Jenkins, Azure Pipeline.</li><li>Familiarity with infrastructure as code tools like Terraform or Ansible.</li><li>Familiarity with GitOps</li><li>Excellent problem-solving skills and the ability to work in a fast-paced environment.</li><li>Strong communication skills and the ability to collaborate effectively with cross-functional teams.</li></ul>

Responsibilities: <ul><li>Analyze DEX tool data to identify trends, predict issues, and propose proactive interventions to enhance employee digital experience.</li><li>Develop, test, and maintain scripts and tools using PowerShell and Python to automate repetitive tasks and improve system performance.</li><li>Work with data warehouses like Redshift and analytics platforms such as Databricks. Use SQL or another programming language to work with databases and create dashboards to extract insights and develop actionable recommendations.</li><li>Develop dashboards and reporting tools using SysTrack and Microsoft Power BI to provide visibility into key performance metrics.</li><li>Collaborate with IT Service Desk and Desktop Support Teams to identify opportunities for automation and efficiency improvements.</li><li>Proactively engage with stakeholders to understand business requirements and translate them into technical solutions.</li><li>Design and implement innovative ideas to enhance customer service and reduce the mean time to resolution (MTTR).</li><li>Act as a consultant to various teams, providing technical expertise in the use of DEX tools and scripting languages.</li><li>Lead initiatives to integrate new technologies or methodologies that improve the IT environment and employee satisfaction.</li><li>Conduct Root Cause Analysis (RCA) on recurring issues and propose permanent solutions.</li><li>Engage with vendor support resources to resolve complex technical challenges and evaluate new technologies.</li><li>Work with APIs to integrate and enhance system capabilities, ensuring seamless interaction between tools and platforms.</li></ul> Requirements: <ul><li>Proficiency in DEX tools like SysTrack, Nexthink, or similar platforms.</li><li>Strong coding skills in PowerShell and Python.</li><li>Hands-on experience with data analytics platforms, such as Databricks, and data warehouses like Redshift. Proficiency in SQL as a programming language for working with databases and creating dashboards.</li><li>Expertise in Microsoft Power Apps and Power BI for data visualization and automation.</li><li>Experience in working with APIs for system integration and enhancements.</li><li>Deep understanding of IT environments, including endpoint devices, software, and cloud-based tools.</li><li>Ability to interpret data and provide actionable insights to improve digital employee experience.</li><li>Strong problem-solving skills, with experience conducting RCA and developing innovative solutions.</li><li>Demonstrated ability to identify and act on trends and opportunities in emerging technologies.</li><li>Knowledge of IT Service Management frameworks (e.g., ITIL) and their practical application.</li></ul>

Responsibilities:<ul><li>Drive sales growth in the Process Industry within WMFTS India which consist of F&amp;B, Water &amp; Wastewater and Mining.&nbsp;</li><li>Lead by example and develop an inclusive environment where diverse perspectives are accepted and encouraged.</li><li>Develop, articulate, and lead execution of long and short-term goals and strategies.</li><li>Construct and manage the budget around the business plan, own and report on your sector’s P&amp;L.</li><li>Drive growth through facilitation of vigorous customer strategy development, project planning, execution, and tracking.</li><li>Build customer relations through direct meetings in support of account managers.</li><li>Direct price positioning and profit margin.</li><li>Manage and drive team and individual performance development.</li><li>Monitor and review company’s project activities and ensure that they are brought to completion within scheduled period of time and budget</li><li>Provide effective management to organization’s business activities that have to do with its strategic and financial growth</li><li>Create new strategies for marketing and monitoring QC and QA measures</li><li>Build effective relationship with clients so as to maintain good revenue increase for the organization</li><li>Build long-term customer business relations right from the concept phase and ensure product standardization at customer sites.</li><li>Ensure harmonious working environment&nbsp;</li><li>Responsible for training and mentoring staff; motivating them for effective performance for the general growth of the company</li><li>Develop Process Industrial strategies to penetrate the market</li><li>Analyze and explore market trends; identifying new opportunities in assigned region</li><li>Coordinate with other teams like the marketing team to develop plans for launching new products, and implementation</li><li>Coordinate with other heads of departments, integrating objectives and ideas for organizational growth</li><li>Champion initiatives to develop, improve, and resolve issues with critical processes and technologies</li><li>Work with sales team to contribute to business growth.</li></ul> Requirements:<ul><li>Bachelor’s degree in electrical or mechanical engineering, or equivalent experience. This must be from an accredited university or college</li><li>Ability to work under pressure and tight schedule</li><li>Creative thinking – The PI leader should possess the ability to develop and create new ideas, systems, and relationships for the success of the company</li><li>Decision making skills: He/she should have the ability to analyze information and evaluate results in order to make the best decision in solving problems</li><li>Planning skills: – The leader should have the ability to develop specific plans and goals to help in accomplishing tasks efficiently</li><li>Ability to tack complaints and resolve disputes and conflicts</li><li>Motivating skills: The PI leader should be able to encourage and build team spirit among staff, bringing about mutual respect and cooperation</li><li>Lead and communicate effectively with customers and colleagues to build strong relationships.</li><li>He/she must have pleasant personality and display managerial and leadership abilities</li><li>Ability to identify new opportunities and exploit them to the benefit of the company</li><li>He/she should have preferred background in Industrial, F&amp;B, Mining or Water and wastewater industries.</li><li>&nbsp;Possess excellent written and spoken English communication skills.</li></ul>

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Skills

Industry

Location

Jobtitle

26 monitoring Jobs found

Sales Manager

Line Manager (Improvement)

Area Major Project PMO Director, APAC, MEA

Talent Acquisition Advisor

Facilities & Utilities Manager

Medical Manager MYSG

Senior Data Engineer (Python)

Senior Proactive Engineer

Process Industries, Sales Manager / Leader

HR Transaction Delivery Analyst

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

26 monitoring Jobs found

Sales Manager

Line Manager (Improvement)

Area Major Project PMO Director, APAC, MEA

Talent Acquisition Advisor

Facilities & Utilities Manager

Medical Manager MYSG

Senior Data Engineer (Python)

Senior Proactive Engineer

Process Industries, Sales Manager / Leader

HR Transaction Delivery Analyst

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.