Senior Systems Analyst – DotNet Developer Full stack

.Net Engineer

Dot Net Engineer

Software Quality Engineer

Senior Software Engineer II

Senior Application Developer - MS Power Apps

Software Engineering Lead

Consulting/Principal Software Engineer

Senior Application Developer - .NET, SQL

Customer Account Manager

Responsibilities: <ul><li>Primary responsibility is to develop applications which will be used by the operators/technicians in the manufacturing area globally by using .net platform.</li><li>Developing, testing, and maintaining software applications using .NET framework and related technologies.</li><li>Collaborating with cross-functional teams to gather and analyze requirements, and design and implement software solutions.</li><li>Maintain the existing applications and fix issues and explain the user about the timelines in resolving the issues.</li><li>Troubleshooting and debugging software issues, and providing timely resolutions.</li><li>Collaborating with peers to support/design the best solution possible.</li><li>Ensure error-free coding that adheres to best coding practices.</li><li>Implement best practices and methodologies for security, quality, and development approach.</li></ul> Requirements: <ul><li>Client is looking for a Full Stack Developers with 5 - 10years of experience in .net technology.</li><li>Strong written and verbal communication skills, with the ability to work effectively with US- based teams.</li><li>5+ years of recent hands-on experience developing ASP.NET Core and ASP.NET MVC applications.</li><li>Strong understanding of object-oriented programming (OOPs) concepts and software design principles.</li><li>Familiarity with the entire software development lifecycle (SDLC) and development methodologies.</li><li>Hands-on experience in database design, architecture, and integration.</li><li>Proficient with: WebAPI, Entity Framework, ADO.NET, SQL Server, HTML, CSS, JavaScript,jQuery, Ajax</li></ul> Preferred Qualifications: <ul><li>Knowledge in OSI Soft PI tools. - PIMS good to have</li><li>Basic SAP knowledge.</li><li>VB.net windows applications.</li><li>Blazor (server-side and/or WebAssembly) — experience building component-based UIs with Blazor</li><li>AngularJS — experience maintaining or migrating AngularJS single-page applications,VB.NET</li><li>Experience working with modern web technologies and frameworks; ability to evaluate and adopt appropriate tools for project needs.</li></ul>

Responsibilities: <ul><li>Design, develop, and maintain .NET applications.</li><li>Collaborate with cross-functional teams to analyze, design, and implement new features.</li><li>Participate in code reviews to ensure code quality and maintainability.</li><li>Identify and troubleshoot software defects and performance issues.</li><li>Ensure compliance with coding standards and best practices.</li><li>Stay up-to-date with industry trends and technologies to continuously improve software development practices.</li></ul> Requirements: <ul><li>Experience with web development technologies such as ASP.NET, MVC, and JavaScript frameworks (React, Angular, etc.)</li><li>Knowledge of database technologies (SQL, NoSQL)</li><li>Experience with version control systems (Git, SVN)</li><li>Ability to write clean, maintainable, and efficient code</li><li>Strong problem-solving and communication skills</li><li>Bachelors degree in Computer Science or a related field.</li><li>Strong experience in .NET development.</li><li>Proficiency in C# and .NET frameworks.</li></ul>

Responsibilities: <ul><li>Act as a technical guide on one or more applications utilized by company.</li><li>Work with the Business System Analyst to ensure designs satisfy functional requirements.</li><li>Work with large, complex data sets and high throughput data pipelines that meet business requirements.</li><li>Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources.</li><li>Build data and analytics tools that utilize the data pipeline to provide actionable insights to operational efficiency and other key business&nbsp;performance metrics.</li><li>Work with internal and external stakeholders to assist with data-related technical issues and support data infrastructure needs.</li><li>Collaborate with data scientists and architects on several projects.</li><li>Solve various complex problems</li></ul> Requirements: <ul><li>Minimum of 4 years of related experience</li><li>Bachelors degree preferred or equivalent experience</li></ul>

Responsibilities: <ul><li>We develop products in the fields of speech recognition, ambient scribe, and digital dictation. Our products are mainly used in hospitals and medical practices.</li><li>You ensure the quality of our software through automated and manual testing.</li><li>You identify, analyze, and solve simple errors in web applications, iOS, and Android apps.</li><li>You work with E2E testing tools such as Cypress and Detox.</li><li>You collaborate closely with the development team and the Product Owner.</li><li>You support the team with additional testing-related tasks.</li></ul> Requirements: <ul><li>Education in application development or degree in computer science, or several years of experience in test automation (E2E testing) with a focus on web applications or mobile apps.</li><li>Proficiency in TypeScript or another scripting language.</li><li>Strong communication skills with an appreciative style.</li><li>Quick comprehension and independent way of working.</li><li>Strong quality awareness and a passion for testing.</li><li>Very good German skills and good English skills.</li></ul> Other Information: Our Technological Environment: <ul><li>.NET, C#, Web API, Entity Framework, SignalR, WPF, xUnit</li><li>Angular, TypeScript, Electron, Cypress</li><li>React Native, Detox</li><li>Azure DevOps Services with Git</li><li>Microsoft SQL Server</li><li>JetBrains products (Rider)</li><li>Microsoft Windows and Apple macOS as target systems for desktop applications</li><li>iOS and Android as target systems for mobile applications</li><li>Our applications are hosted both in the cloud (Microsoft Azure VMs) and on-premises at our clients’ sites.</li></ul> An Advantage Would Be: <ul><li>Certificate as “Test Automation Engineer” (e.g., ISTQB) or willingness to further your education.</li><li>Experience with CI/CD tools such as Azure DevOps.</li><li>Knowledge of agile methods (especially Scrum).</li><li>Knowledge of database technologies (Microsoft SQL).</li><li>Knowledge of C# and PowerShell.</li></ul> What we offer you (and much more): <ul><li>Alongside a young and modern company culture, you can expect an agile and communicative working environment, great team events, motivating team spirit, and many other benefits:</li><li>A personalized onboarding program so you can fully focus on your new tasks and get to know your new team.</li><li>5 weeks of vacation, increasing to 6 weeks after 3 years, and 7 weeks after 10 years.</li><li>Your birthday off.</li><li>Option to work from home.</li><li>Support and funding for training and further education.</li><li>Free parking, reimbursement of public transport pass, or contribution to your commuting costs, plus a free half-fare travelcard.</li><li>Free coffee, soft drinks, and snacks at the workplace.</li><li>Modern hardware and software, plus a comfortable ergonomic workstation.</li><li>State-of-the-art offices with an in-house game lounge, fitness room, rooftop terrace, and a kitchen with catering options.</li></ul>

Role Description: <ul><li>Mexico City Are you ready to translate complex product needs into innovative software designs? How would you like to leverage your expertise in resolving technical issues and mentoring less-senior developers? About our Team We serve customers in more than 150 countries with 11,800 employees worldwide, a global provider of information-based analytics and decision tools for professional and business customers.</li><li>Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.&nbsp;</li><li>About the Role This position performs complex research, design, and software development assignments within a software functional area or product line, and provides direct input to project plans, schedules, and methodology in the development of cross-functional software products.&nbsp;</li><li>This position performs software design — typically across multiple systems; mentors more-junior members of the team; and talks to users/customers and translates their requests into solutions.&nbsp;</li></ul> Responsibilities: <ul><li>Collaborate with technical team members to refine and finalize software requirements.</li><li>Contribute to the design and development of complex system components.</li><li>Identify and resolve software issues and bugs.</li><li>Translate product requirements into effective software solutions.&nbsp;</li><li>Apply and promote best practices in coding, development processes, and code reviews.</li><li>Work in various development environments (e.g., Agile, Waterfall) with cross-functional teams.&nbsp;</li><li>Stay current with emerging technologies and industry trends.</li><li>Design and manage complex data models.&nbsp;</li><li>Support and mentor junior team members in development techniques and methodologies.</li><li>Share knowledge and contribute to a culture of continuous learning and improvement.&nbsp;</li></ul> Meal/Grocery Voucher Responsibilities&nbsp; <ul><li>Collaborate with technical team members to refine and finalize software requirements.</li><li>Contribute to the design and development of complex system components.</li><li>Identify and resolve software issues and bugs.&nbsp;</li><li>Translate product requirements into effective software solutions.</li><li>Apply and promote best practices in coding, development processes, and code reviews.</li><li>Work in various development environments (e.g., Agile, Waterfall) with cross-functional teams.</li><li>Stay current with emerging technologies and industry trends.&nbsp;</li><li>Design and manage complex data models.&nbsp;</li><li>Support and mentor junior team members in development techniques and methodologies.&nbsp;</li><li>Share knowledge and contribute to a culture of continuous learning and improvement.</li></ul> Requirements: <ul><li>5+ years of experience in software development or a related field.&nbsp;</li><li>Degree in Computer Science, Engineering, or equivalent practical experience.</li><li>Based in or near Mexico City, with the ability to work onsite 2 days per week (Glorieta del Ahuehuete, Reforma).</li><li>Proficiency in .NET (C#).</li><li>Strong skills in data manipulation and optimization techniques.</li><li>Solid understanding of data modeling (normalized and dimensional).</li><li>Familiarity with test-driven development and modern development tools.</li><li>Effective communication skills, both written and verbal.</li><li>Ability to collaborate with diverse teams and stakeholders.</li><li>Commitment to inclusive, accessible, and high-quality software development.</li></ul> Other Information: <ul><li>Work in a way that works for you We promote a healthy work/life balance across the organization.</li><li>We offer an appealing working prospect for our people.</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate.&nbsp;</li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li><li>Working for you We know that your well-being and happiness are key to a long and successful career.</li><li>These are some of the benefits we are delighted to offer:</li><li>Private Medical/Dental Plan</li><li>Savings Fund</li><li>Life Insurance</li></ul>

Responsibilities: <ul><li>Lead the design and development of complex Power Apps solutions (both canvas and model-driven) to meet advanced business requirements.</li><li>Architect and implement sophisticated Power Automate workflows (including child flows and RPA) that integrate with various systems and APIs.</li><li>Develop custom business logic and integrations (using advanced Power Fx, Azure Functions, custom connectors, etc.) to extend Power Platform capabilities.</li><li>Configure and optimize Microsoft Dataverse schemas, Azure SQL Tables. Manage data flows between Power Apps and external databases or ERP/CRM systems.</li><li>Ensure solutions are secure, scalable, and compliant with best practices (including governance, authentication, and data validation) .</li><li>Troubleshoot and resolve production issues and performance bottlenecks in Power Platform applications</li><li>Mentor junior developers and work closely with cross-functional teams (business analysts, IT, etc.) to support the full application lifecycle and drive continuous improvement.</li></ul> Requirements: <ul><li>Bachelor’s degree in computer science, Engineering, or a related technical field and 6 - 9 years of hands-on Power Platform development experience</li><li>Expert proficiency in Power Apps development (Canvas and Model-driven) including advanced Power Fx, component framework (PCF), and ALM practices</li><li>Extensive experience with Power Automate (cloud flows, UI flows) and proven ability to integrate Power Platform with other systems and services</li><li>Strong programming skills (JavaScript/TypeScript, C#, .NET, HTML) and experience with RESTful APIs and Azure development tools (Visual Studio, VS Code)</li><li>Experience with data modeling and database design (Microsoft Dataverse, SQL Server, Azure SQL)</li><li>Solid understanding of security and authentication (Azure AD) in the Power Platform context</li><li>Excellent problem-solving skills and the ability to translate business needs into technical solutions</li><li>Strong communication and collaboration skills for engaging with stakeholders and mentoring team members</li></ul>

Role Description: <ul><li>The Software Engineer Lead will be in a position to serve as a subject matter expert for a specific team of Software Engineers.</li><li>In addition to writing code on complex systems and applications, this position provides direction on project plans, schedules, and methodologies.</li><li>The position has direct reports. We are committed to advancing gender diversity within the technology sector and supporting greater representation of women in tech.</li></ul> To further this commitment, we have implemented the following initiatives: <ul><li>Women in Technology (WiT) Mentoring Program: This program is tailored to enhance career development for female talent in tech roles across all our businesses.</li><li>Women’s Network Forum: We offer dedicated forums that foster community, mentorship, and professional growth for women.&nbsp;</li></ul> Inspiring Future Talent: <ul><li>We actively engage with schools, hosting events to inspire young females to consider and pursue careers in technology.</li></ul> Responsibilities: <ul><li>Serve as the initial point of escalation for software development issues within specific area of responsibility.</li><li>Interface with other technical personnel or team members to finalize requirements.</li><li>Write and review portions of detailed specifications for the development of system components of moderate complexity.</li><li>Complete complex bug fixes. Work closely with other development team members to understand moderately complex product requirements and translate them into software designs.</li><li>Successfully implement development processes, coding best practices, and code reviews.</li><li>Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.</li><li>Resolve complex technical issues as necessary. Mentor and/or train entry-level software engineers as directed by department management, ensuring they are knowledgeable in critical aspects of their roles.</li><li>Keep abreast of new technology developments. Design and work with complex data models. Carry out management responsibilities in accordance with the organization’s policies, procedures, and applicable laws.&nbsp;</li><li>Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.</li><li>Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible.</li><li>Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently.</li><li>Manage and encourage new ideas from staff to foster improvements through innovations.</li><li>Empower the staff to be accountable and responsible for their own actions and decisions.</li></ul> Requirements: <ul><li>Bilingual English and Spanish All Qualified Applicants must reside in Mexico City Able to work in person 2-4 days per week as needed Expertise in object-oriented development languages such as Java or .Net (C#) with an added benefit of having experience in front end technologies such as Angular or React.</li><li>Experience in software development methodologies (e.g., Kahn Bahn and Scrum).</li><li>Ability to partner and lead internal and external technology resources in solving complex business needs.</li><li>Ability to design and work with complex data models. Ability to partner and lead internal and external technology resources in solving complex business needs.</li><li>Test-driven development. Ability to write and review portions of detailed specifications for the development of complex system components.</li><li>Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.</li><li>Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.</li><li>Strong interpersonal, communication, and presentation skills applicable to a wide audience including peers, senior and executive management etc.</li></ul> Other Information: Work in a way that works for you <ul><li>We promote a healthy work/life balance across the organization.</li><li>We offer an appealing working prospect for our people.</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.</li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your well-being and happiness are key to a long and successful career.</li></ul> These are some of the benefits we are delighted to offer:&nbsp; <ul><li>Private Medical/Dental Plan Savings Fund Life Insurance Meal/Grocery Voucher</li></ul>

Role Description: <ul><li>About the Role Our Principal Software Engineer will provide assistance and input to management, develops and leads large multifunctional development activities, solves complex technical problems, writes complex code for computer systems, and serves as a senior source of expertise.</li><li>The position may also provide sizing or budget recommendations to management.</li><li>We are committed to advancing gender diversity within the technology sector and supporting greater representation of women in tech. To further this commitment,&nbsp;</li><li>We have implemented the following initiatives:</li><li>Women in Technology (WiT) Mentoring Program: This program is tailored to enhance career development for female talent in tech roles across all our businesses.</li><li>Women’s Network Forum: We offer dedicated forums that foster community, mentorship, and professional growth for women.</li><li>Inspiring Future Talent: We actively engage with schools, hosting events to inspire young females to consider and pursue careers in technology.</li></ul> Responsibilities: <ul><li>Serve as a primary technical point of contact for external technology resources.</li><li>Provide design input across a product.</li><li>Work directly with customers and end users.&nbsp;</li><li>Serve as acknowledged “go to” person on coding and technical issues.</li><li>Interface with other technical personnel or team members to finalize requirements.</li><li>Write and review portions of detailed specifications for the development of system components of moderate complexity.</li><li>Complete complex bug fixes.&nbsp;</li><li>Design and work with complex data models.</li><li>Mentor lead software developers interested in consultancy on development methodologies and optimization techniques.</li><li>All other duties as assigned.</li></ul> Requirements: <ul><li>10+ years of Software Engineering experience.</li><li>BS Engineering/Computer Science or equivalent experience required; advanced degree preferred.</li><li>Bilingual English and Spanish.</li><li>All Qualified Applicants must reside in Mexico City, able to work in person 2-3 days per week as needed in Reforma, Glorieta del Ahuehuete.&nbsp;</li><li>Expertise in data modeling, design and manipulation, optimization, best practices, tuning, and leading industry trend knowledge.</li><li>Expertise in normalized/dimensional data modeling principles and their application to complex business needs.</li><li>Expertise in test-driven development and maintenance including techniques for applying best practices for overall project benefit.&nbsp;</li><li>Expert knowledge of multiple data storage subsystems.</li><li>Strong budgeting/finance skills.</li><li>Proven expert in partnering and leading internal and external technology resources in solving complex business needs.&nbsp;</li><li>Strong experience with various resource models such as Managed Services and/or Staff Augmentation.</li><li>Strong knowledge in industry best practices in external resource development.</li><li>Solid knowledge of architectural principles.&nbsp;</li><li>Strong proficiency with data manipulation language including optimization techniques.</li><li>Ability to design and work with complex data models.</li><li>Expertise in development languages: .NET- C#, JavaScript (Angular)&nbsp;</li><li>Knowledge in using and developing applicable tool sets.&nbsp;</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.&nbsp;</li><li>Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision- making.</li></ul> Other Information: <ul><li>Work in a way that works for you.</li><li>We promote a healthy work/life balance across the organization.</li><li>We offer an appealing working prospect for our people.</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.</li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive</li><li>Working for you We know that your well-being and happiness are key to a long and successful career.</li></ul> These are some of the benefits we are delighted to offer: <ul><li>Private Medical/Dental Plan.</li><li>Savings Fund.</li><li>Life Insurance.&nbsp;</li><li>Meal/Grocery Voucher Serve as a primary technical point of contact for external technology resources.</li><li>Provide design input across a product.&nbsp;</li><li>Work directly with customers and end users.</li><li>Serve as acknowledged “go to” person on coding and technical issues.</li><li>Interface with other technical personnel or team members to finalize requirements.</li></ul>

Responsibilities: <ul><li>This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.).&nbsp;</li><li>He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements.&nbsp;</li><li>This position provides input to applications development project plans and integrations.&nbsp;</li><li>He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives.&nbsp;</li><li>This position provides knowledge and support for applications development, integration, and maintenance.&nbsp;</li><li>He/She provides input to department and project teams on decisions supporting projects.</li><li>Performs systems analysis and design.</li><li>Designs and develops moderately highly complex applications.</li><li>Develops application documentation.</li><li>Produces integration builds.</li><li>Performs maintenance and support.</li><li>Supports emerging technologies and products.</li></ul> Requirements: <ul><li>Experience with .NET, C# and SQL Server </li><li>Knowledge and development experience on any WMS Knowledge is preferable.</li><li>Minimum 7 to 10 years of development experience.</li><li>Experience working on Agile Development Methodology&nbsp;</li><li>The primary language for .NET development.</li><li>Experience with version control tools like Git</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

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10 net Jobs found

Senior Systems Analyst – DotNet Developer Full stack

.Net Engineer

Dot Net Engineer

Software Quality Engineer

Senior Software Engineer II

Senior Application Developer - MS Power Apps

Software Engineering Lead

Consulting/Principal Software Engineer

Senior Application Developer - .NET, SQL

Customer Account Manager

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10 net Jobs found

Senior Systems Analyst – DotNet Developer Full stack

.Net Engineer

Dot Net Engineer

Software Quality Engineer

Senior Software Engineer II

Senior Application Developer - MS Power Apps

Software Engineering Lead

Consulting/Principal Software Engineer

Senior Application Developer - .NET, SQL

Customer Account Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.