Customer Care Representative

Azure Consultant

Commercial Manager - Consumer Division (NEW)

Brand Manager OTC

Marketing Leader - EU

Sales Manager - NEB

Record to Report GPO, Financial Solutions

Data Quality Issues Manager

Human Resource CDO Project Manager, Vice President

E-Trading Risk Manager

Responsibilities: <ul><li>Manage Consumer and customer enquiries by telephone, or electronically.</li><li>Respond promptly to customer enquiries and ensure the experience is effortless and delightful.</li><li>Handle and resolve customer complaints from initial contact to end resolution.</li><li>Obtain and evaluate all relevant information to handle inquiries and complaints.</li><li>Process sales orders, forms, application and requests</li><li>Seek assistance when required to resolve issues and direct to the designated resource.</li><li>Keep accurate records of customer interactions and transactions.</li><li>Record relevant details of enquiries, comments and complaints.</li><li>Liaise with distribution, factory, service, parts and field staff where necessary. </li><li>Work with CRM and ERP system</li><li>Attendance and participation in product, systems and site training as required.</li><li>Understand relevant sector of the trade practices Act and WHS Legislation</li></ul> Requirements: <ul><li>Prior experience in customer service, ideally within a call centre environment</li><li>Excellent verbal and written communication skills</li><li>Professional phone manner</li><li>Good computer skills</li><li>A positive, enthusiastic attitude and the willingness to work as a part of a team.&nbsp;</li></ul>

Responsibilities : Implementing Cloud Resources in Azure including <ul><li>Azure Fundamentals (Enrollment, Subscription, Management Group, RBAC, Tagging, Blueprints)</li><li>Azure Compute (VMs, Scale Sets, Cloud Services - Worker/Web)</li><li>Azure Storage (Blob, Files, Disk)</li><li>Azure Networking (Load Balancer, Application Gateway, DNS, VPN)</li><li>Azure Security (Firewalls, Azure Security Center, WAF, IDS, IPS, NSG)</li><li>Design for high availability and establish disaster recovery capabilities</li><li>Monitor, measure, report, analyze and systematically improve system performance and uptime</li><li>Creating Templates (Blueprints, ARM, Terraform)</li></ul> Conducting Azure Cloud Migrations <ul><li>Facilitate cloud migration preparations</li><li>Conduct Assessments and Report Creation</li><li>Coordinating cloud migration (application owners, vendor support, customer infrastructure support, etc.)</li><li>Knowledge on Azure Migrate and Azure Site Recovery</li><li>Conduct cutovers</li><li>Facilitate testing</li><li>Facilitate handover</li><li>Facilitate rollbacks/rescheduling if required</li><li>Migration Status reporting</li></ul> Document deliverables Requirements : <ul><li>Microsoft Certified: Azure Administrator Associate (AZ-103)</li><li>Working knowledge in the following areas of Azure</li><li>Azure Active Directory</li><li>Azure Identity (Authentication &amp; Authorization)</li><li>Azure Compute (VMs, ScaleSets, Cloud Services - Worker/Web)</li><li>Azure Storage (Blob, Files, Disk)</li><li>Azure Networking (Load Balancer, Application Gateway, DNS, VPN)</li><li>Azure Security (Firewalls, Azure Security Center, WAF, IDS, IPS, NSG)</li><li>Azure SQL Migration</li><li>Authoring Azure Resource Manager (ARM) Templates&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience with AWS/GCP/AzureStack/OpenStack will be advantageous</li></ul>

Responsibilities: <ul><li>Develop companies’ business strategies along with leadership team and develop robust rollout plan for execution.</li><li>Capable to manage senior leadership and also work at ground level.</li><li>Responsible for sales planning, marketing, people management &amp; deliver Company’s Budget &amp; P&amp;L and market share growth.&nbsp;</li><li>Analyze the activities of Company &amp; its competitors to develop the best and most effective business plans &amp; strategies</li><li>Implement and revamp sales processes designed to achieve sales objectives</li><li>Develop, lead and manage all strategic activities in the Company</li><li>Ensure accelerated profitable business growth is achieved</li><li>Identify new product areas, emerging trends, business opportunities and markets for business growth</li><li>Collaborate with cross-functional partners to drive financial performance</li><li>Influence, coach and support the development of cross regional team members</li><li>Build a collaborative performance driven culture</li><li>Development of financial plans including budgeting and forecasting for short and long term.</li><li>Analyze business performance including profitability, revenue, pricing and cost of goods sold.</li><li>Drive efficiencies to ensure contracts are financially viable and delivered on budget.</li><li>Create and maintain long-term partnership with suppliers, vendors and/or external parties to ensure smooth business operation.</li></ul> Requirements: <ul><li>Bachelor Degree in Business or Marketing &amp; MBA in Business or General Management Pte Ltd, Marketing.</li><li>A minimum of eight (8-12) years of professional commercial/sales/marketing experience within the consumer division portfolio OTC/FMCG industry</li><li>Strong leadership and expertise in project management/process design/change management</li><li>Has experience in lead P&amp;L with proven experience of success in FMCG / OTC business in Malaysia.</li><li>Good strategic leadership &amp; execution skills</li><li>Excellent communication skills – written &amp; verbal</li><li>Good analytical skill</li><li>This role will report locally to Country Head / Managing Director and operationally will report to BU Head DTC of the company in Singapore.&nbsp;</li></ul>

Role Desription: <ul><li>The Brand Manager will be managing a portfolio of OTC consumer health products.&nbsp;</li><li>Key responsibility includes developing annual brand marketing plan and launch plan in line with strategy, budget and targets of company.</li></ul> Responsibilities: <ul><li>Lead in go to market strategy, launch execution, activation, advertising and promotion for deployment of Brand Marketing Plan.</li><li>Drive the brand by working cross functionally and tracking development of all product initiatives to ensure timely launch of NPD within objectives and timeline.</li><li>Experience with new brand launches and planning.</li><li>Provide monthly analysis and findings with plan of actions using market share and available data. Understanding of P&amp;L will be advantageous.</li><li>Responsible in managing brand budget. Monitor and control A&amp;P expenditure within budget allocations.</li><li>Lead on-going analysis and review of new products, category, market trends, promotional programs and competitive information as part of a situation assessment on brand performance and product pipelining.</li></ul> Requirements: <ul><li>Involved in monthly inventory sales forecast and monitoring. Interface between supplier and partners.</li><li>Familiar with digital marketing, e-commerce, and social media platforms.</li><li>Familiar and comply to advertisement compliance for healthcare products.</li><li>Familiar with business to business (corporate) marketing will be advantageous.</li></ul>

Responsibilities: <ul><li>Develop the market for products for the Europe Region .</li><li>Network and get approvals from the utilities, consultants and transformer manufacturers for the make of products.&nbsp;</li><li>Ensure timely collections of the bills due.</li><li>Ensure that the customer quotations are replied in 12 hours</li><li>Prepare marketing yearly budget of sales , travel and exhibition purposes.</li><li>overseeing and creating project plans to deliver marketing campaigns for a business or an organization</li><li>They supervise a marketing team that is responsible for promoting products and services and establishes goals and initiatives to find new markets.</li></ul> Requirements: <ul><li>Preferably based out of the Germany or Turkey and willing to travel throughout the Europe.</li><li>Should have his own car.</li><li>Europe Citizen or NRI who is operating from either Europe union or Turkey.</li><li>&nbsp;Experience in Transformer Marketing</li><li>Knowledge of Transformer Industry, Candidates form the Paint Industry , Component Industry of transformer , coil winding , Tank fabricators , Radiators etc can also be acceptable.</li><li>Good contacts in Europe utilities</li><li>&nbsp;The candidate should have experience in dealing with the Europe utilities, candidate will be responsible for getting Hitech approved in the local utilities as an approved supplier for radiators and tanks for the Europe utilities.&nbsp;</li><li>Candidate should have experience of working in the transformer industry and selling transformers to the utility industry. Should have a lot of connections with the utility companies the QA person.&nbsp;</li><li>Must build HT profile in the Europe market so good networking and PR skills</li></ul>

Responsibilities: <ul><li>This role will lead and guide the sales team in order to meet strategic targets by setting sales goals &amp; quotas, build a sales plan, analyze data, assign sales training and sales territories and mentor the members of the team.</li><li>The Sales Manager – New Equipment Business at our client focuses on creating customer trust, value and loyalty and hence we are looking for somebody with a proven track record of being a go-getter and understands how to partner and collaborate with the business.</li><li>We need someone who has the ability to influence, is result driven and has a strong commercial acumen.</li><li>This is a unique opportunity to join a team of professionals who thrive to drive and achieve sales growth by creating value propositions, managing opportunities and customer satisfaction.</li></ul> Requirements: <ul><li>Bachelors degree in Engineering or Business Administration.</li><li>Minimum 10 years’ experience in Sales Management with min. 5 years of experience in managing a team.</li><li>Technical background in the construction, heavy machinery or manufacturing, experience in the elevator/escalator industry is preferred</li><li>Experience on CRM tools and MS Office is a must.</li><li>Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service.</li><li>Ability to interpret and analyze data to draw conclusions and identify patterns.</li><li>Ability to bring people together and to be able to lead by example.</li><li>Passion for sales, with a proven track record and a strong customer focus.</li><li>Excellent English communication, presentation and negotiation skills.</li><li>The role is open for Saudi and non Saudi nationals who are already inside Saudi or willing to relocate to Saudi.</li><li>Should be a Muslim as Makkah and Madinah will be under their scope</li><li>Flexible to travel across Saudi as per the business need.</li></ul> Other Information: <ul><li>Sales Manager – New Equipment Business&nbsp;</li><li>Location: Jeddah and will manage Western Region</li><li>Manage 5 direct reports across the western region</li><li>Reporting to: NEB Sales Manager for Saudi Arabia</li></ul>

The scope of the program includes:·&nbsp;&nbsp;&nbsp;Centralizing and standardizing accounting into global accounting hubs and sub-ledgers&nbsp;·&nbsp;&nbsp;&nbsp;Implementing a standard sub ledger and general ledger for the firm·&nbsp;&nbsp;&nbsp;Replacing Citi’s current Operating and Reporting ledgers, including those embedded in bank-in-a-box platforms such as Flexcube·&nbsp;&nbsp;&nbsp;Automating and streamlining accounting and ledger processes and controls·&nbsp;&nbsp;&nbsp;Addressing source data quality issues impacting ledgers in partnership with enterprise-wide data priorities·&nbsp;&nbsp;&nbsp;Aligning contractual and instrument&nbsp;level balances and positions with financial balancesThe&nbsp;FB&amp;R Close and Substantiation Senior Vice President&nbsp;will be part of the overall FB&amp;R Initiative.Key Responsibilities:·&nbsp;&nbsp;&nbsp;Owning the definition and execution of FB&amp;R Close and Substantiation strategy and related workstreams including operating model, process, and controls·&nbsp;&nbsp;&nbsp;Work with existing FB&amp;R platforms, Close and Substantiation teams to identify key use cases and user stories for integration into defining the Strategic Close &amp; Substantiation for the Oracle platform and advise on the roadmap to decommission legacy platforms, capabilities, and processes.·&nbsp;&nbsp;&nbsp;Partner with the Finance Data Initiative to coordinate alignment of FB&amp;R and Data transformation priorities·&nbsp;&nbsp;&nbsp;Partner with General Ledger workstream to coordinate alignment of Ledger and Chart of Account design, and enablement of reconciliations and Close &amp; Substantiation processes·&nbsp;&nbsp;&nbsp;Partner with Accounting workstream to coordinate alignment of Sub-Ledger Design Strategy, and enablement of reconciliations and Close &amp; Substantiation processes·&nbsp;&nbsp;&nbsp;Formulating and setting strategic direction for the process, organization, and architecture for Close &amp; Substantiation·&nbsp;&nbsp;&nbsp;Working with Financial Control, Product Control, Valuation Control, Tax and operational stakeholders to identify further transformation opportunities related to closing and substantiating our legal entities and group consolidation.·&nbsp;&nbsp;&nbsp;Participate in strategic ledger governance and lead workstream deliverables·&nbsp;&nbsp;&nbsp;Manage workstream intra- and inter-dependencies across stakeholder groups including System Integrators·&nbsp;&nbsp;&nbsp;Manage workstream level metrics and business cases including risk reduction and efficiency measures·&nbsp;&nbsp;&nbsp;Lead workstream communications, prepare and present FB&amp;R updates to senior management forums·&nbsp;&nbsp;&nbsp;Partner and coordinate across build, testing, training, and deployment activities of Close and Substantiation and provide inputs to defining the future state service delivery and sustainment modelA high-profile role within Citi’s Finance transformation with a global scope, ideal candidates would have an in-depth knowledge of financial close, balance sheet substantiation and reporting processes gained through extensive experience in a senior Controller, Finance Transformation or Technology role at Citi or a similar institution. The role holder will be expected to provide both strategic and operational thought leadership over the FB&amp;R transformation with the ability to lead and influence a wide number of stakeholders, virtual and matrix teams at SVP (Senior Vice President) level.The ideal candidate will be highly motivated, team oriented, and a proactive problem solver. They will possess strong communication and interpersonal skills with the ability to synthesize and communicate complex information in a clear, concise manner to various levels of stakeholders including both end users and senior/executive leadership. They must feel comfortable navigating complex and ever-changing environments with the ability to educate and persuade senior stakeholders. They will possess the ability to drive change throughout a large, global organization.Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience as a Solution Architect for Oracle EPM Cloud specialized on Oracle EPM FCCS and ARCS.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good knowledge on financial consolidation and accounts reconciliation&nbsp;using Oracle EPM FCCS and ARCS.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Areas of Responsibility:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify, develop and implement new finance processes and drive harmonization with Oracle Cloud.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support the process to ensure that current and future business requirements are comprehensively mapped.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure that any proposed solutions fit for the needs of the finance function in terms of quality, functionality and overall integrity.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide consultancy on clear expectations and acceptance criteria of the system, processes and solutions.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;10+ years of relevant work experience with global corporations and financial services experience gained in Banking or in an associated consulting role·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;10+ years of experience in Accounting, Finance or related field in the Financial Services industry·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven track record of significant Finance organizational transformations·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prior experience with implementation of complex global group close and substantiation and reconciliation solutions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Significant experience in process re-engineering / improvement design and implementation of finance solutions using commercial Cloud technologies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understanding of accounting concepts related to US GAAP and IFRS standards, balance sheet substantiation, ledger, and close processes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understanding of the regulatory and control environment and requirements around Citi’s ledgers or a similar institution·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in building and managing diverse, inclusive, and high-performing teams·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Highly motivated, strong attention to detail, team oriented, organized·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High proficiency with Microsoft Office Suite, particularly Excel for reporting and PowerPoint for presentation developmentPreferred:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with SaaS enabled ERP transformations (Oracle, SAP)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leadership Experience as a Process or Product Owner within a Chief Accounting Officer, Controllership and Finance Shared Services Organization is preferred.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Project Management certifications e.g., PMP (Project Management Professional), Agile Certifications or equivalent is a strong plus.Education:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelors’ degree in Finance, Accounting, Business, Management, or related field is required; CA or CPA or equivalent will be a differentiatorWe are currently working on a hybrid schedule consisting of 2-3 days in office and the remainder remote (specific details depend on location and business group). This is not a remote only role.

Overview: <ul><li>The Human Resources organization at is building a new Data group.&nbsp;</li><li>This is an exciting opportunity for an experienced Data Issues manager, to enter at the “ground floor” and contribute to the future organization.&nbsp;</li><li>As Data Issues manager for HR Chief Data Officer (CDO), you will navigate global and cross functional needs, collaborate with Enterprise Chief Data Office (ECDO) and drive towards an ideal state of a mature data management program.</li><li>Reporting to the Head of Data Quality for HR CDO, you will demonstrate hands-on expertise in building and executing HR data issue management solutions to mitigate risks and to help ensure function-wide adoption of industry best practice. You will be responsible to implement the standardized Data Concern Remediation Process across the HR Organization.</li></ul> Responsibilities: <ul><li>Support the implementation of data governance initiatives including documenting enterprise data, managing data issues, and reporting/metrics</li><li>Partnering with business function leads in the data quality issue/defect management process, including maintaining a repository of issues for monitoring and filtering/triaging data concerns</li><li>Analyze data quality exceptions to identify root cause and business impact for data quality issues raised</li><li>Collaborate with data users, owners and enablers to assist with the implementation and adoption of tools necessary to build and run effective data management tools and processes</li><li>Enhance data quality process automation, governance and reporting</li><li>Prepare and present written and verbal updates to senior management</li></ul>&nbsp;Requirements: <ul><li>6-10 years of relevant experience with a particular focus in the data, technology and/or operations space highly preferred</li><li>Experience in data governance and data management tools and concepts, and the ability to understand issues at both strategic and operational levels</li><li>Proven ability to quickly learn and apply data concepts may be considered in lieu of experience</li><li>Strong problem-solving skills with the ability to evaluate moderately complex and variable issues and where the development of approach and action may involve consideration/weighing of various alternatives</li><li>Eagerness to learn, test and improve</li><li>Strong interpersonal and communication skills</li><li>Ability to work effectively within a large, matrixed organization</li><li>Strong stakeholder management, project management and organizational skills</li><li>Experience working on large scale projects and change initiatives preferred</li></ul>&nbsp;Education: <ul><li>Bachelor’s/University degree or equivalent experience / Masters degree</li></ul>

Overview: <ul><li>The Human Resources organization at is building a new Data group.</li><li>This is an exciting opportunity for an experienced Project Manager, to enter at the “ground floor” and shape the future organization.&nbsp;</li><li>Reporting to the Program Manager and Chief Administrative Officer (CAO) in the HR Chief Data Office (CDO), you will navigate global and cross functional needs, collaborate with Enterprise Chief Data Office (ECDO) and drive towards an ideal state of a mature data governance program.&nbsp;</li><li>The HR CDO Project Manager will assist with the overall running of the HR CDO Program Management Office (PMO) and data work done by HR to ensure implementation of the enterprise data strategy.</li></ul> Responsibilities: <ul><li>Manage Data &amp; Analytics projects that cross data pillars (Governance, Management. infrastructure, etc.) and extended beyond the HR</li><li>In partnership with enterprise program management, ensure sound program management for HR data related work (e.g., deliverables on time, risk identification, process for milestone reporting and approving changes to milestones)&nbsp;</li><li>Assist in developing the HR Data Transformation Strategy and roadmap&nbsp;</li><li>Assist in developing the HR Data related training offerings Develop and implement the HR CDO people and communications strategy, including the development and execution of training programs&nbsp;</li><li>Support the Enterprise CDO in conducting key activities and preparing materials for regulatory touchpoints and milestones&nbsp;</li><li>Monitor and act on key HR-specific operational metrics; assist ECDO to establish additional key metrics and develop a simple repeatable process to produce them on a regular cadence</li><li>&nbsp;Provide content to ECDO for presentations to key stakeholders Responsible for the overall direction, coordination, implementation, execution, control and completion of specified projects ensuring consistency with project management governance.</li><li>Measures project management performance against standards. </li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.&nbsp;</li></ul> Requirements: <ul><li>6 - 10 years of relevant experience with a particular focus in the data, technology, Human Resources and/or operations space and overall business management experience in a complex, financial organization, with particular focus in the data space highly preferred</li><li>Proven ability to execute large complex change programs</li><li>Exceptionally strong interpersonal and communication skills Strong core technical skills and solid understanding of data processes, infrastructure, and systems</li><li>Proven ability to act independently, work quickly and with careful attention to detail, juggle multiple priorities and thrive in a varied, fast-paced environment</li><li>Proven ability to lead/manage projects in a large, global financial firm&nbsp;</li><li>Proven ability to work well under pressure and within tight deadlines Proven ability to communicate effectively, drive consensus, and influence relationships at all levels</li><li>Strong analytical/problem solving skills; sound judgment and demonstrated leadership skills</li></ul>

Responsibilities: <ul><li>Support effective second line challenge to ensure that NAM Markets E-Trading activities occur within the firms documented and measured risk profile.</li><li>Establish effective relationships with a network of key stakeholders, partnering with colleagues (Market, Credit, Liquidity, &amp; Operational Risk as well as Quantitative Risk &amp; Stress Testing (QRS)).</li><li>Participate in E-Trading key regional and legal entity forums.</li><li>Help co-ordinate Client’s NAM E-Trading Risk Management interactions with key external constituencies, including regulatory, other official institutions and rating agencies.</li><li>Drive continuous improvement and enhancement of policies and procedures, and robust governance processes across relevant Clinet’s legal vehicles.</li></ul> Experience / Competencies: <ul><li>Familiarity with regulatory and market structure relevant to markets trading and E-Trading activities.</li><li>Familiarity with financial products, including Equities, Fixed Income, Futures, and Currencies</li><li>Familiarity with E-Trading activities and risks.</li><li>Business analysis, program/project management, involvement in governance preferred.</li><li>Proficiency with a variety of IT applications as well as a good understanding of programming is advantageous.</li><li>Excellent written and verbal communication skills and competence in portraying complex content in a clear, concise, and compelling manner.</li><li>Strong interpersonal skills, with the ability to influence senior management and other stakeholders to successfully implement and deliver change.</li></ul> Requirements: <ul><li>5-10 years relevant experience.</li><li>Knowledge of financial instruments and risk metrics.</li><li>Quantitative skills including mathematics involved in risk estimation and modelling</li><li>Excellent written and verbal communication skills.&nbsp;</li><li>Must be a self-starter, flexible, innovative and adaptive.</li><li>Excellent written and verbal communication and interpersonal skills</li><li>Ability to both work collaboratively and autonomously; ability to navigate a complex organization.</li><li>Advanced analytical skills.</li><li>Excellent project management and organizational skills and capability to handle multiple projects at one time.</li><li>Proficient in MS Office applications (Excel/VBA, Word, Power Point) and SQL.</li></ul> Education: <ul><li>Bachelor’s/University degree.</li></ul>

Skills

Industry

Location

Jobtitle

293 new zealand Jobs found