Inside Sales Engineer

Customer Experience Director

Senior Executive - Business Transformation (LOT)

Equipment Maintenance Manager

Project Manager

Segment Development Manager

Business Process Analyst – Quality Assurance

Senior Manager- Interior Design

Responsibilities: <ul><li>Identify and pursue new sales opportunities across PH market.&nbsp;</li><li>Build and maintain strong relationships with existing and potential customers, adapting communication styles to regional preferences.</li><li>Support external sales engineers by generating leads and qualifying prospects.</li><li>Generate quotation and revert to customers for standard products, tubing, hoses and parts.</li><li>Follow up with customer quotations.</li><li>Take orders for repeat business and ensure timely follow-up with clients.</li><li>Collaborate with cross-functional teams to align sales strategies with regional market trends.</li><li>Maintain accurate records of customer interactions and sales activities in CRM systems.</li></ul> Requirements: <ul><li>Good English communication skills.&nbsp;</li><li>2 to 5 years of experience in inside sales (cold calling / lead generation).</li><li>Background in maintaining accurate records of customer interactions and sales activities.</li><li>Cold calling, lead generation.</li></ul>

Responsibilities: Customer Experience Strategy &amp; Governance: <ul><li>Develop, implement and continuously evolve the Companys Customer Experience strategy, roadmap, service standards and priorities in alignment with overall business objectives.</li><li>Establish the Customer Experience governance framework and ensure clear accountability for customer experience performance across relevant functions.</li><li>Represent the Voice of the Customer within the organization and ensure customer insights are considered in strategic, commercial, product and operational decisions.</li><li>Establish cross-functional governance for significant customer-impacting issues, ensuring root causes, corrective actions, responsible owners and deadlines are defined and tracked through to closure.</li><li>Collaborate with Commercial, Marketing, Product, Technology, Network, Finance, Regulatory, Legal and other departments to deliver a consistent and seamless end-to-end customer experience.</li></ul>&nbsp;Customer Support Operations: <ul><li>Lead the Customer Support Operations function and ensure effective management of internal and outsourced customer support operations.</li><li>Ensure customers receive timely, consistent and high-quality support across all relevant customer service channels and touchpoints.</li><li>Define and monitor operational KPIs and SLAs, including service levels, response and resolution times, First Contact Resolution, productivity and other relevant customer support indicators.</li><li>Continuously optimize customer support processes to improve efficiency, reduce customer effort, improve service quality and control operating costs.</li><li>Oversee internal and outsourced inbound and outbound customer support operations and ensure third-party partners meet agreed service levels, productivity, quality and customer experience standards.</li><li>Define workforce dimensioning, capacity planning and resource allocation requirements for internal and outsourced operations based on customer demand, contact volumes and business requirements.</li><li>Establish and oversee effective escalation processes for complex, sensitive or unresolved customer issues, ensuring clear ownership and timely resolution.</li><li>Ensure appropriate business continuity and customer-support procedures are in place for network incidents, system outages, major campaigns, unexpected increases in customer demand and other high-impact events.</li><li>Assess and recommend technologies, systems, automation and self-service solutions that improve customer experience, operational efficiency and cost-to-serve.</li><li>Define the Customer Experience organizational structure and resource requirements, and oversee recruitment priorities, performance management, employee development and succession planning.</li></ul> Quality Assurance &amp; Continuous Improvement: <ul><li>Lead a structured Continuous Improvement program across customer-facing operations using customer feedback, operational data, quality findings and root-cause analysis.</li><li>Own the Customer Experience Quality Assurance framework, including quality standards, interaction audits, mystery evaluations, calibration, quality scorecards and corrective-action mechanisms across internal and outsourced operations.</li><li>Analyze customer complaints, repeat contacts, escalations, quality findings and operational data to identify recurring issues and root causes, and drive cross-functional corrective and preventive actions through to implementation.</li><li>Identify opportunities to reduce avoidable and repeat customer contacts through process simplification, automation, self-service, improved communication and permanent resolution of root causes.</li><li>Track Continuous Improvement initiatives and measure their impact on customer satisfaction, service quality, operational efficiency, contact reduction and other relevant business outcomes.</li><li>Lead end-to-end customer journey reviews and service-design initiatives to identify pain points, reduce customer effort, improve First Contact Resolution and enhance the experience across physical, assisted and digital touchpoints.</li></ul> Training, Knowledge &amp; Capability Development: <ul><li>Oversee the Customer Experience Training function and establish a structured capability-development framework covering onboarding, product and service knowledge, systems, processes, customer handling, soft skills, coaching and refresher training.</li><li>Ensure Training Needs Analysis is driven by quality results, customer feedback, operational performance and identified competency gaps, and measure the effectiveness of training interventions.</li><li>Establish and maintain effective Knowledge Management practices, including customer-care SOPs, scripts, FAQs, knowledge articles and operational guidelines, ensuring frontline teams receive accurate and timely information.</li><li>Promote a culture of customer focus, continuous learning and high performance through coaching, recognition and employee-development initiatives.</li></ul> Customer Analytics, Voice of Customer &amp; Insights: <ul><li>Lead the Customer Analytics function and ensure customer and operational data is converted into actionable insights for Customer Experience and the wider business.</li><li>Establish CX dashboards and reporting covering customer behaviour, contact drivers, complaints, repeat contacts, service performance, quality, satisfaction, retention/churn indicators and emerging customer trends.</li><li>Own the Voice of Customer and CX measurement framework, including NPS, CSAT, First Contact Resolution and other relevant customer experience indicators, establishing targets and monitoring performance against them.</li><li>Use surveys, complaints, customer interactions, research and other feedback channels to identify customer needs, expectations, pain points and emerging trends, ensuring insights are translated into clearly defined improvement actions.</li><li>Utilize customer segmentation based on relevant behaviors, preferences, value, demographics and usage patterns to support customer experience initiatives, service prioritization and relevant business campaigns.</li></ul> Product, Process &amp; Operational Readiness: <ul><li>Ensure Customer Experience is appropriately involved in the development and implementation of new products, services, campaigns, processes and customer-impacting system changes, with customer experience risks identified before implementation.</li><li>Establish operational-readiness requirements for major launches and changes, including capacity, processes, systems, training, knowledge materials, customer communication and escalation procedures, and monitor customer impact following implementation.</li></ul> Performance, Compliance &amp; Financial Management: <ul><li>Provide senior management with regular reporting on Customer Experience performance, customer trends, key risks, operational performance, Continuous Improvement initiatives and areas requiring management attention.</li><li>Ensure Customer Experience operations comply with applicable regulatory requirements, company policies, data protection requirements and industry standards in coordination with Regulatory, Legal and other relevant functions.</li><li>Develop and manage the Customer Experience operating budget and monitor operating costs, productivity and cost-to-serve, identifying opportunities to improve efficiency without negatively impacting customer experience.</li><li>Manage key Customer Experience vendors and partners, ensuring contractual commitments, SLAs, costs, quality standards and performance expectations are effectively monitored and managed.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in Business Administration, Communications, Marketing, or a related field,</li><li>A Master’s degree or professional certification (e.g., CCXP - Certified</li><li>Customer Experience Professional) is highly preferred.</li></ul>

Responsibilities: <ul><li>Identify Sales Opportunities: Proactively identify and pursue new sales opportunities through research, networking, loss accounts and outreach.</li><li>Lead Generation : Generates leads and qualifies prospects for external sales engineers</li><li>Quotations: Generates Standard quotations for products, tubings, hoses and parts.</li><li>Customer Relationship Management: Build and maintain strong relationships with existing and potential customers, ensuring their needs are met and exceeded.</li><li>Securing Orders: Secure orders for repeat business and simple new orders, ensuring customer satisfaction and loyalty.</li><li>Support Sales Engineers: Assist sales engineers by setting up meetings with prospective customers and providing them with necessary information and support.</li><li>Market Research: Conduct market research to stay informed about industry trends, competitor activities, and customer needs.</li><li>Sales Reporting: Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.</li><li>Collaboration: Work closely with the sales colleagues to develop and implement effective sales strategies.</li><li>Customer Feedback: Gather and analyse customer feedback to improve services, and sales processes.</li><li>Training and Development: Continuously improve your knowledge of our products and services, as well as sales techniques and industry best practices.</li></ul> Requirements: <ul><li>Ideally you will have technical experience working with mechanically engineered / process equipment products or services.&nbsp;</li><li>This role requires you to work with various key clients and customers – the ability to be agile, solve problems effectively and make commercially astute decisions on the go is essential. Comfortable working with KPIs.&nbsp;</li><li>Ideally you will have knowledge in a Sales function preferably in a Business-to-Business environment; an understanding of Customer Relationship Management and Enterprise Resource Planning systems would be an asset.&nbsp;</li><li>Due to the nature of our business, the ability to collaborate across countries/departments within a corporate environment would be an asset.&nbsp;</li></ul>

Responsibilities: <ul><li>Support the implementation of BIM and VDC processes across design, construction, and asset handover phases.</li><li>Assist in reviewing BIM models and project information to ensure compliance with client standards and ISO 19650 requirements.</li><li>Participate in model coordination, clash detection, and multidisciplinary coordination workshops with project stakeholders.</li><li>Support reality capture initiatives, including drone surveys, laser scanning, photogrammetry, and 360° site documentation.</li><li>Contribute to the development and continuous improvement of BIM standards, workflows, and digital delivery practices.</li><li>Assist in analyzing project and asset data to support digital reporting, performance monitoring, and informed decision-making.</li><li>Research, evaluate, and support the adoption of emerging technologies such as Digital Twins, AI, IoT, reality capture, and advanced analytics solutions.</li><li>Support innovation initiatives, pilot projects, and technology assessments aimed at improving project delivery, operational efficiency, and sustainability outcomes.</li><li>Monitor industry trends and best practices in BIM, VDC, PropTech, ConTech, and digital transformation to identify opportunities for continuous improvement and innovation.</li></ul> Requirements: <ul><li>Bachelor’s degree in architecture, Engineering, Construction Management, or a related built-environment field.</li><li>Basic understanding of BIM, digital design, construction processes, and project information management.</li><li>Strong interest in BIM, VDC, digital construction, innovation, and emerging technologies</li><li>0-3 years of experience; fresh graduates are encouraged to apply.</li><li>Internships, university projects, research, competition, or extracurricular experience related to BIM, design, construction technology, data, or innovation is an advantage</li><li>Basic proficiency in one or more BIM or design applications such as Autodesk Revit, , Navisworks, or equivalent tools.</li><li>Interest in reality capture, drones, laser scanning, 360-degree imagery, GIS, digital twins, AI, and immersive technologies.</li><li>Proficiency in Microsoft 365 applications, particularly Excel, PowerPoint, Word, Outlook, and Teams; Power BI knowledge is an advantage.</li><li>Analytical thinking, attention to detail, problem-solving, research, and data interpretation skills.</li><li>Clear written and verbal communication, presentation, teamwork, time management, and willingness to learn.</li></ul>

Responsibilities: <ul><li>Develop, plan and execute Autonomous Maintenance, Preventive, Predictive Maintenance and TPM programme to reduce equipment failures and maintenance costs.</li><li>Lead, manage, and develop the maintenance team, including engineers, supervisors, technicians and contractors. Supervise, train, and mentor team in technical skills, safety practices, and lean methodologies.</li><li>Develop skill matrices for engineers, supervisors, and technicians, establish training and shift mechanisms, organize major-failure emergency response, and strengthen autonomous maintenance and cross-functional collaboration.</li><li>Lead root cause analysis and troubleshooting of recurring machine issues, implementing long-term strategy for improvement opportunities.</li><li>Work with external contractors and vendors for specialised maintenance work, major repairs and machines performance improvement</li><li>Develop data-driven maintenance plans and optimize spare parts inventory based on usage trends and failure patterns.Monitor and analyse maintenance-related data to identify trends and opportunities for optimisation.</li><li>Implement and manage machine maintenance and repair procedures to improve maintenance efficiency</li><li>Analyze machine performance data, focusing on Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), and Overall Equipment Effectiveness (OEE).</li><li>Ensure all maintenance activities comply with company safety standards and applicable regulations. Promote a strong safety culture and ensure compliance with permit-to-work and lockout/tagout procedures.</li><li>Prepare &amp; manage CAPEX, maintenance budgets and inventory control, including procurement of materials, spare parts stock levels and equipment</li><li>Maintain comprehensive maintenance records, equipment logs and documentation for compliance and future reference</li><li>Provide regular reports and performance dashboards to management, highlighting key insights and progress on improvement actions.</li><li>Any other duties as assigned by immediate superior from time to time.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering (Mechanical, Mechatronics, or related field).</li><li>At least 10 - 15 years of experience in maintenance management, with a proven track record in overseeing complex maintenance operations. &amp; 2-3 years of people management experience</li><li>Solid understanding of semiconductor and automated testing equipment’s, maintenance practices, and machine tool performance.</li><li>Strong leadership, communication, planning and troubleshooting capabilities.</li><li>Able to interpret PLC, engineering drawings, electrical diagrams and OEM technical documentation.</li><li>Must have hands-on Engineering and Maintenance experience in automation manufacturing</li></ul>

Role Description: <ul><li>Project Sales Manager – Construction Chemicals</li><li>We are seeking an experienced Project Sales Manager to develop business with fit-out contractors, subcontractors, consultants, and other construction-sector clients.</li><li>The successful candidate will combine strong technical knowledge of construction chemical products with proven project sales and business development experience.</li><li>The role will focus on product categories such as tile adhesives, waterproofing, resin flooring, and other relevant construction chemical systems.</li><li>Candidates are not expected to have experience across every category but should have in-depth technical knowledge of the products they have handled.</li></ul> Responsibilities: <ul><li>Develop new accounts and grow existing relationships with fit-out companies, contractors, and subcontractors.</li><li>Drive portfolio sales growth across relevant construction chemical product categories.</li><li>Build and maintain a strong project pipeline through engagement with consultants and other project stakeholders.</li><li>Work with consultants to secure product approvals and achieve product inclusion in project specifications.</li><li>Deliver technical presentations, product training, and product trials.</li><li>Explain product applications, systems, and technical benefits to consultants, contractors, and subcontractors.</li><li>Support customers with product and system selection, application guidance, and technical recommendations.</li><li>Apply knowledge of relevant industry standards and construction methods when recommending products and systems.</li><li>Track and manage multiple project opportunities using the company’s project management tools and processes.</li><li>Convert project opportunities into sales while following commercial policies and project-tracking procedures.</li><li>Monitor market trends and customer feedback, and share actionable recommendations for improving products and services.</li><li>Contribute to business-plan objectives through new account development, customer relationship growth, and project pipeline expansion.</li></ul> Requirements: <ul><li>8–10 years of relevant project sales experience, preferably in construction chemicals or related construction products.</li><li>Strong technical knowledge of the construction chemical products handled.</li><li>Experience managing large fit-out projects.</li><li>Established exposure to fit-out companies, contractors, subcontractors, and consultants.</li><li>Experience with consultant-led specifications and product approvals.</li><li>A proven ability to combine technical support with business development and project sales.</li><li>Strong communication, presentation, and stakeholder-management skills.</li><li>Ability to manage multiple projects and stakeholders effectively.</li></ul>

Responsibilities: <ul><li>Be responsible for identifying and qualifying sales leads, ensuring they are a good fit for Food Retail/Food Service &amp; Light Industrial Refrigeration, specifically for customers in the strategic products space</li><li>Create market demand by engaging end users, consultants, EPCs, contractors, OEMs, and system integrators to influence project specifications.</li><li>Collaborate with Sales Rep / AE to close new logos; handoff account to sales resources for account management</li><li>Use CRM software to track leads, ensure consistent follow-ups, and organize workflows to pass qualified leads to primary account owners for further engagement</li><li>Continuously gather intelligence on market trends and competition to provide insights to sales teams and to help further refine value messaging during outreach</li><li>Leverage company-created content (e.g., whitepapers, case studies, etc.) to educate prospects on company products and services</li></ul> Requirements: <ul><li>Hold at least a Bachelor’s degree or higher, preferably in Mechanical/Electrical Engineering.</li><li>Seven (7) or more years of experience in B2B, B2C or technical sales roles with responsibility for managing clients in Food Retail, Food Service &amp; Light Industrial Refrigeration segments.</li><li>Proven ability to plan and execute territory sales strategies.</li><li>Strong relationship‑building, presentation, and negotiation skills.</li><li>Strong capability in opportunity management and pipeline management.</li><li>Effective communication skills across customer, team, and internal stakeholder groups.&nbsp;</li><li>Fluent communication skills (verbal and written) are required in Thai and English. Good listening and computer skills are essential.</li><li>Legal authorization to work in Thailand – sponsorship will not be provided.</li></ul>

Responsibilities: Process Documentation and Modelling: <ul><li>Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.</li><li>Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities.</li><li>Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.</li></ul> Process Analysis and Optimization: <ul><li>Analyse the documented processes to identify inefficiencies, bottlenecks, and areas for improvement.</li><li>Work with cross-functional teams to propose process optimizations and enhancements using BPMN-tool capabilities.</li><li>Validate process changes with stakeholders and ensure that process improvements align with organizational goals.</li></ul> BPMN-Tool Management: <ul><li>Utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.</li><li>Stay up-to-date with the latest features and updates of the BPMN-tool and identify opportunities to leverage new functionalities.</li><li>Train team members and stakeholders on using the BPMN-tool effectively for process documentation and analysis.Additional Requirements &amp; Remarks</li></ul> Process Governance and Compliance: <ul><li>Ensure that all documented processes adhere to relevant industry standards, regulations, and internal policies.</li><li>Implement version control and change management protocols to maintain the accuracy and integrity of process documentation.</li><li>Collaborate with the various supply chain teams to validate process adherence and identify areas for improvement.</li></ul> Continuous Improvement: <ul><li>Act as a champion for process excellence, promoting a culture of continuous improvement within the organization</li><li>Identify opportunities to automate processes or integrate other technology solutions to streamline workflows.</li><li>Monitor industry trends and best practices related to BPMN and process documentation to drive ongoing improvements.</li></ul> Requirements: <ul><li>Bachelors degree in Quality Management, Industrial Engineering, Manufacturing Engineering, Business Administration, or a related field. Masters degree is a plus.</li><li>Proven experience (typically 3+ years) in business process management, process documentation, or related roles.</li><li>Fluent English</li><li>Experience driving process improvements in the area of Quality Management&nbsp;&nbsp;</li><li>Experience in quality assurance/ quality management system in industrial manufacturing company.</li><li>Strong proficiency in BPMN notation and experience using BPMN-tools for process modeling (e.g., Bizagi, Signavio, Camunda, etc.).</li><li>Analytical mindset with the ability to identify process improvement opportunities through data analysis.</li><li>Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.</li><li>Project management skills to handle multiple process documentation projects simultaneously.</li><li>Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).</li><li>Familiarity with compliance and regulatory requirements related to business processes.</li></ul>

Responsibilities: <ul><li>Oversee the design process to ensure all projects adhere to the highest quality of designs.</li><li>Review interior design packages submitted by the consultants, make sure they align with company Design Guidelines, protect the design intent, and ensure that purchasers receive what they have purchased to ensure alignment with the design intent.</li><li>Review design submissions for technical and commercial compliance during the design stage, and lead value engineering exercises to achieve target budgets to ensure that all design submissions comply with technical and commercial requirements.</li><li>Operate within the stipulated framework to maintain legal and ethical standards and ensure compliance with required Company’s regulatory framework and corporate governance.</li><li>Lead and manage all aspects of the design process, including designing, procurement, consultant appointment, and project execution to ensure that all technical procedures meet approved corporate operational design objectives.</li><li>Review the preparation of project-specific design briefs that reflect project intent and objectives.</li><li>Manage consultants and ensure that risks are mitigated, and senior management is informed of any changes.</li><li>Provide regular feedback on project status, risks and approved feasibility to ensure that design goals are being met.</li><li>Manage stakeholder relationships at all levels, including liaising with stakeholder partners and key business affiliates.</li><li>Stay updated with industry trends, best practices, and emerging technologies in market dynamics, and competitive landscape relevant to the organization.</li><li>Ensure compliance with policies, procedures, processes and controls of project design activities at all levels.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Interior Design /Architecture; Master’s degree preferred.</li><li>International certification in Interior design / LEED AP (Leadership in Energy and Environmental Design Associate Professional) Certification – preferred</li><li>Excellent knowledge of real estate development processes, and industry standards.</li><li>Working knowledge of interior design, coordination with architectural, structural, mechanical, and electrical disciplines; interior construction; and interiors specifications.</li><li>Min. 8-10+ years’ experience in a real estate / design consultancy managing designs&nbsp;</li><li>Experience managing design teams across various project phases (concept,development, implementation)</li><li>Experience working with project managers, engineers, and other stakeholders to ensure design integration within the project lifecycle</li></ul>

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88 nutrition trends Jobs found

Inside Sales Engineer

Customer Experience Director

Inside Sales Engineer

Senior Executive - Business Transformation (LOT)

Equipment Maintenance Manager

Project Manager

Segment Development Manager

Segment Development Manager

Business Process Analyst – Quality Assurance

Senior Manager- Interior Design

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Skills

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88 nutrition trends Jobs found

Inside Sales Engineer

Customer Experience Director

Inside Sales Engineer

Senior Executive - Business Transformation (LOT)

Equipment Maintenance Manager

Project Manager

Segment Development Manager

Segment Development Manager

Business Process Analyst – Quality Assurance

Senior Manager- Interior Design

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.